Mobility ROI Weekly - Week of September 26, 2011, Part 2

This week I will publish several Mobility ROI reports (this is 2/3), as I have a bunch of ROIs that I have saved up over the past few weeks but have not had time to share. The ROI (return on investment) report includes ROIs that I come across in my weekly research on the topic of enterprise mobility. My goal is to create an archive of mobility ROIs that we can all use. I hope you find this helpful.

Aclaim Pallet Express recently installed a fleet telematics system using Trakm8 technology. Since the installation they have experienced a number of key benefits that contribute to their ROI:
  • ROI - reduced vehicle downtime and associated costs.
  • ROI - driving practices were adjusted and fuel costs reduced as a result of management's ability to monitor and supervise the driver's habits and routes. 
  • ROI - reduced fuel costs as a result of using more efficient routes.
  • ROI - reduced maintenance costs by developing more responsible driving habits.
Original Source

Webalo was chosen by University Hospitals Burmingham to outfit hospital employees and members of the National Health Service with mobile enterprise applications for their Blackberry devices. This allowed both Specialists at the University Hospitals and Doctors throughout the region to remotely access critical information and communicate with each other through their devices. The reported ROI’s were:
  • ROI - improved productivity and efficiencies as a result of pharmacists responding to requests for medication by looking up– from their smartphones – the details and characteristics of any of the 86,000 available drugs and instantly provide advice about suitability, availability and, if necessary, substitutions.
  • ROI - improved productivity and care as a result of doctors being able to obtain real-time assistance from UHB’s specialists. Once assistance is requested, Webalo connects the consulting physician to the details of the case, updates the records with the notes and advice provided by the consultant, and makes it all part of the patient’s permanent medical history.
  • ROI - the system has greatly accelerated the speed of diagnosis and treatments as a result of the use of the mobile solution.
Original Content

Panasonic Toughbooks are being used by ambulance service crews to record patient information and to update hospitals with time sensitive information while on route with patients. The use of Toughbooks in ambulances has the following ROIs:
  • ROI - important and critical health information can be sent to the receiving hospital ahead of the patient’s arrival which improves care and efficiency.
  • ROI - the number of unnecessary patient transfers will be reduced as a result of real-time and mobile data exchanges. 
  • ROI - driving efficiencies as a result of improved routing.
  • ROI - once this system is rolled out nationally, the savings could be as high as £150m annually.
Original Content



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Kevin Benedict, Independent Mobile and M2M Industry Analyst, SAP Mentor Volunteer
Follow me on Twitter @krbenedict
Full Disclosure: I am an independent mobility analyst, consultant and blogger. I work with and have worked with many of the companies mentioned in my articles.

Field Mobility News Weekly - Week of September 26, 2011

The Field Mobility News Weekly is an online newsletter made up of the most interesting news and articles related to field mobility that I run across each week.  I am specifically targeting information that reflects market data and trends.

Also read Mobile Commerce News Weekly
Also read Mobile Marketing News Weekly
Also read Mobility News Weekly
Also read M2M News Weekly
Also read Mobility Charts Weekly
Also read Mobility ROI Weekly

Greetings!  This is Kevin Benedict offering a free report on enterprise mobility for everyone that completes my new enterprise mobility survey.  At the end of the survey is a place for you to leave your name and email address.  I will send the results of this survey to all participants.  I believe we can all learn some very interesting and perhaps unexpected information from this survey that will help us plan and develop good strategies.  Take the Survey Here!

UPS recently announced that the company was able to increase the number of deliveries and reduce the amount of fuel consumed by 3.3 percent after using fleet management technology for their delivery vehicles.  Read Original Content

According to Forrester Research more U.S. workers use iPhones and Android devices combined than total BlackBerry users.  However, BlackBerry still leads when separately compared.  BlackBerry is used by 42 percent of workers, with Apple's iPhone accounting for 22 percent and Android devices 26 percent.  Read Original Content

The Global Wireless Local Area Network market in the Healthcare industry is expected to grow at an annual rate of 5.7 percent between 2010 and 2014.  Read Original Content

Since 1995, Syclo has enabled hundreds of companies in 37 countries and industries supercharge their businesses with mobility.  This newsletter is sponsored in part by Syclo. http://www.syclo.com/.

Recent research from Strategy Analytics Wireless Enterprise Strategies finds there has been a steady growth for mobile enterprise app stores.  This is mainly driven by the need to help users discover relevant apps to their line of business.  Read Original Content

Mobility ROI Weekly - Week of September 26, 2011, Part 1

This week I will publish several Mobility ROI reports (read Part 2 here), as I have a bunch of them that I have saved up over the past few weeks but have not had time to share.  The ROI (return on investment) report includes ROIs that I come across in my weekly research on the topic of enterprise mobility.  My goal is to create an archive of mobility ROIs that we can all use. I hope you find this useful.

Norton Rose Group, an international business law firm, needed a mobile solution for their employees so they would have full access to company resources and information while on business trips.  Mobileiron was chosen to provide a mobile solution for Norton Rose employees. The company received the following ROIs:
  • ROI - Increased productivity by enabling 1,800 employees on three continents the ability to access company resources while traveling between offices and while meeting with clients on business trips.
  • ROI - Employees could keep business related information separate from their personal information on mobile devices which enabled a BYOD (bring your own device) policy.  A BYOD policy provides the benefit of reducing capital expenses.
  • ROI - Extended the user choice for mobility beyond corporate issued BlackBerry devices to iPhones, iPads and more.  Again, a BYOD policy provides the benefit of reducing capital expenses.
  • ROI - Secured and protected sensitive information.  Having a secure mobility system was essential to supporting clients' needs for privacy and the workforce's need for mobility.
  • ROI - Cost reduction by enabling different regions to set-up different policies and configurations to ensure compliance with local regulations.  This eliminated the need for different MDM (mobile device management) systems in different regions that would have increased costs.
Original source

Click Software recently provided Angilan Water, a UK based utility company, with a range of mobile enterprise solutions that included mobile-based scheduling and management programs that allowed employees to work more efficiently. The reported ROIs were:
  • Increased service levels by 33 percent
  • Reduced average travel per job by 24 percent
  • Decreased the works backlog by 95 percent in some process areas
  • Decreased overtime by 11 percent
Original Source

Helzberg Diamonds needed an easy way for their traveling employees to have access to relevant, updated data on inventory while on business trips.  Webalo was chosen to provide a mobile tool that gave employees the ability to access store inventory data through a handheld device.  The ROIs that followed were:
  • ROI - Increased productivity by enabling Helzberg employees to access company data while traveling across country.
  • ROI - Access to enterprise data via Android, BlackBerry, iPhone, Symbian, Windows Mobile, or Java-enabled devices enabled Helzberg employees to choose the best device for their needs.
  • ROI - Improved productivity and efficiencies by enabling Helzberg executives to view their sales reports and retail totals for all stores within a region on their mobile devices while traveling.
Original Source



*************************************************************
Kevin Benedict, Independent Mobile and M2M Industry Analyst, SAP Mentor Volunteer
Follow me on Twitter @krbenedict
Full Disclosure: I am an independent mobility analyst, consultant and blogger. I work with and have worked with many of the companies mentioned in my articles.

The HMTL5 Standard - Where Do Things Stand?

In this article we are going to explore the status of the HTML5 standard. The HTML5 specification from the World Wide Web Consortium (W3C) can be found at http://dev.w3.org/html5/spec/Overview.html.  A version-control record of all changes to the HTML5 standard are available at:

Predictions for the completion of the HTML5 standard vary widely. An article from Vision Mobile, published in June, states that HTML5 completion is not expected before 2014. (http://www.visionmobile.com/rsc/researchreports/HTML5%20and%20what%20it%20means%20for%20the%20mobile%20industry.pdf

In May of 2011 W3C announced, "W3C reconfirmed today that, as announced, these specifications are on track to become stable standards in 2014."


http://www.w3.org/2011/05/html5lc-pr.html.en

Regardless of when the HTML5 standard is completed, developers are taking advantage of the HTML5 features currently available. Contemporary Analysis recently conducted an online survey with web developers about HTML5. The survey was conducted on behalf of appendTo, an HTML5 and JavaScript consulting company. 84 percent of developers indicated they plan to use HTML5 in projects within the next 6 months. From the responses, the survey revealed the top HTML5 features that developers plan on using. Beyond the new HTML5 semantics, the most popular choices were:
  • Local data storage
  • Multimedia capabilities
  • Advanced graphics capabilities
  • 3D effects
Other HTML 5 features which developers want are:
  • Geolocation
  • Interactivity features, such as drag-and-drop
Sources for this article:



*************************************************************
Kevin Benedict, Independent Mobile and M2M Industry Analyst, SAP Mentor Volunteer
Follow me on Twitter @krbenedict
Full Disclosure: I am an independent mobility analyst, consultant and blogger. I work with and have worked with many of the companies mentioned in my articles.

M2M News Weekly - Week of September 19, 2011

Welcome to M2M News Weekly, an online newsletter that consists of the most interesting news and articles related to M2M (machine to machine) and embedded mobile devices.  I aggregate the information, include the original links and add a synopsis of each article.  I also search for the latest market numbers such as market size, growth and trends in and around the M2M market.

Also read Field Mobility News Weekly
Also read Mobile Commerce News Weekly
Also read Mobile Marketing News Weekly
Also read Mobility News Weekly
Also read Mobility Charts Weekly

Greetings!  This is Kevin Benedict offering a free report on enterprise mobility for everyone that completes my new enterprise mobility survey.  At the end of the survey is a place for you to leave your name and email address.  I will send the results of this survey to all participants.  I believe we can all learn some very interesting and perhaps unexpected information from this survey that will help us plan and develop good strategies.  Take the Survey Here!

According to InMedica, a division of IMS Research, the telehealth market will be valued at $6.28 Billion By 2020.  Read Original Content

Healthcare market research firm Kalorama Information says in 2010 the market for wireless technologies in healthcare in the U.S. was valued at $4.4 billion, more than triple since 2005.  Read Original Content

Data from ABI Research shows that the cellular M2M embedded module market experienced a more difficult than expected year in 2010.  Although total unit volumes continued to rise, reaching nearly 34 million units shipped in 2010, total industry revenue fell from roughly $996 million in 2009 to about $841 million in 2010.  Read Original Content

ClickSoftware is an SAP mobility partner and the leading provider of automated workforce management and optimization solutions for every size of service business.  This newsletter is sponsored in part by ClickSoftware - http://www.clicksoftware.com/.

An IBM survey conducted in June found that 80 percent of participants were willing to spend upwards of $100 for a medical device that remotely monitored their health.  Read Original Content

Enterprise Mobility in Asia - Tokyo and Singapore


Eggs with Benedict EMEA
Tour Team
I am excited to report that I will be speaking on enterprise mobility in Tokyo (November 14th and 15th) and in Singapore (November 17th and 18th) in November of 2011.  This is an updated and Asian version of my "Eggs with Benedict" enterprise mobility speaking tour that I presented across Europe this past summer. 

K2 Partnering will be sponsoring my speaking and educational trip for companies interested in learning more about enterprise mobility strategies and tactics.  If you are interested in participating please contact me for the details.

I hope to see you there!

*************************************************************
Kevin Benedict, Independent Mobile and M2M Industry Analyst, SAP Mentor Volunteer
Follow me on Twitter @krbenedict
Full Disclosure: I am an independent mobility analyst, consultant and blogger. I work with and have worked with many of the companies mentioned in my articles.

HTML5’s Future – Comments and Predictions!

I thought it would be interesting to research and collect quotes from various mobility experts on the topic of HTML5.  I hope you find this useful!

Jason Grigsby, Vice President of Cloud Four (quoted in 2009)

“HTML5 is going to be be a big deal and it will be relevant much sooner than people think.”

“…the adoption of HTML5 will be driven by the needs of mobile, not the needs of desktop developers.”

http://www.cloudfour.com/html5-from-a-mobile-perspective/

• Yuval Brisker, CEO of TOA Technologies

“…it’s clear that the HTML5 revolution is in full swing. And those in the know are both impressed and supportive...we have embraced HTML5 in its totality in order to provide deep enhanced mobility to our customers worldwide.”

http://toatech.com/blog/innovation/html-5-continues-to-impress-toa-leads-the-way/

• David Semeria, creator of LM (a general purpose system for creating, deploying and monetizing code and content)

“I started out as a big believer in HTML 5 on mobile - and I'm still convinced that over time it will win. However, once you actually get into the nitty gritty, it's clear native apps will be around for quite some time.  It's all about processing power. “

http://www.avc.com/a_vc/2011/08/html5-continued.html  and http://lmframework.com/page.php?id=home

• Gil Bouhnick, Director of Mobile Solutions at ClickSoftware

”2013: The war is over, most enterprise mobility solutions are now using HTML5.  With or without native extensions, by 2013 I predict that the war will be over. No one in the enterprise software industry will start a project just for iPhone, or just for Windows Phone 7. HTML5 will be a certified standard or very close to that.”

http://mobilefever.clicksoftware.com/mobilefever/bid/52121/Prediction-By-2013-Html5-Will-Rule-Enterprise-Mobility

• ABI Research Study

“By 2016 more than 2.1 billion mobile devices will have HTML5 browsers, up from just 109 million last year."

“The introduction of HTML5 features will fundamentally, dramatically change the Web, as browsers will be able to access the computer's or mobile’s capabilities, such as file read/write, etc. The web will become smarter, more personalized, and intuitive. HTML5 features will enable the web to challenge native applications in terms of rich user experiences.”

http://www.internetretailer.com/2011/07/28/html5-adoption-rise-allowing-richer-mobile-sites

http://www.abiresearch.com/research/1007312-HTML5_for_Mobile_Devices_and_Tablets

• John Marshall, CEO of AirWatch

“Upgrading AirWatch to HTML5 allows us to further ensure the user experience is more productive, meaningful and efficient.”

http://html5.tmcnet.com/topics/html5/articles/217366-airwatch-releases-industrys-first-html5-based-mdm-platform.htm

• Toni Sacconaghi, Sanford Bernstein Analyst

“Ultimately over time, a significant migration away from native apps to webapps could have meaningful repercussions for the mobile industry; users would gain portability of apps across devices, and the browser would assume an increasingly important role for users at the expense of the device’s OS.”

http://www.ibtimes.com/articles/211890/20110911/the-biggest-threat-to-apple-could-be-html5.htm

-Moshe BenBassat, CEO/Founder of ClickSoftware

We believe that HTML5 is the key for a cross platform, device agnostic, mobile applications. ClickSoftware's enterprise mobility products for workforce management and service optimization are designed as productivity tools for both the enterprise's employees as well as its customers. Even if an enterprise can decide on a standard device for its employees (which we doubt can be implemented as people are looking to use their own personal devices for work purposes …), it certainly cannot do so for its customers. Hence the importance of being device agnostic. Our ClickMobile Professional is already being used worldwide and as time progresses we are expecting a significant growth in the HTML5 customer base.

HTML5 can do what web technologies did to enterprise desktop applications 10 years ago: it can become the standard, allowing not only multiple platforms support but also zero footprint solutions to the mobile world. We think this is great. HTML5 has the potential to become the great liberator of users, administrators and vendors, bringing in a new era of innovation and productivity.

We believe that the trend by some companies to develop their own proprietary native HTML5 "containers" is bad for the evolution of HTML5. ClickSoftware's approach is to keep the "native" code to the minimum, as we believe that the standard browsers will soon be sufficient to support all required functionality including interaction with the hardware. Some platforms already support that today. ClickSoftware will continue to build thin HTML5 based applications supporting the technology and helping it evolve.

• Rob Chandhok, President of Internet Services at Qualcomm (as told to CNET’s Roger Cheng)

“We see HTML5 and web-based mobile applications as the way it will end up.”

http://news.cnet.com/8301-1035_3-20104056-94/how-html5-may-become-the-standard-for-apps-inside-apps/

• Daniel Terdiman of CNET, quoting Mike McCue, founder of Flipboard

“McCue's most striking comment was that he expects a rapid transformation of mobile Web content in the next few years as a result of HTML5 and other technology being applied to tablets and mobile experiences. The upshot, he said, is that he expects the Web “will look more like print” in the next few years, but will be monetized differently.”

http://news.cnet.com/8301-13772_3-20104934-52/flipboard-founder-web-will-soon-look-more-like-print/

• Terrence O’Brien, Senior Blogger, Switched.com on May 11, 2010

“…it’s important to know that when you hear people talking about the phrase “HTML5”, it isn’t just some meaningless buzz word; they’re talking about the future of the internet.”

http://www.switched.com/2010/05/11/what-is-html5-and-why-should-you-care

Notes:

Microsoft is expected to demonstrate its strategy for HTML5 in Windows 8 – The Build Conference is September 13-16 in Anaheim, CA

http://www.readwriteweb.com/enterprise/2011/09/build-2011-preview-keys-to-the.php
http://arstechnica.com/microsoft/news/2011/09/microsoft-build-what-we-expect-to-see.ars
http://www.buildwindows.com/





Previously published articles on HTML5

More HTML5 Apps for Your Review
HTML5 Apps
What Can HTML5 Offer Mobile Developers?
HTML5 - What I am Learning
Projections for and Demonstrations of HTML5
HTML5, Enterprise Mobility and Visual Effects
Challenges with HTML5 for Mobile Applications
More on HTML5 for Mobile Application Developers
What Can HTML5 Offer Mobile Developers?
HTML5 - What I am Learning

*************************************************************
Kevin Benedict, Independent Mobile and M2M Industry Analyst, SAP Mentor Volunteer
Follow me on Twitter @krbenedict
Full Disclosure: I am an independent mobility analyst, consultant and blogger. I work with and have worked with many of the companies mentioned in my articles.

Mobile Expert Podcast Series: PSION's CEO John Conoley, Part 2

This is Part 2 of an interview with PSION's CEO John Conoley (listen to Part 1).  In this segment John shares his strategies for managing a manufacturer of rugged handheld computers through challenging economic times and a rapidly changing mobile device landscape.




*************************************************************
Kevin Benedict, Independent Mobile and M2M Industry Analyst, SAP Mentor Volunteer
Follow me on Twitter @krbenedict
Full Disclosure: I am an independent mobility analyst, consultant and blogger. I work with and have worked with many of the companies mentioned in my articles.

Mobility News Weekly - Week of September 19, 2011

The Mobility News Weekly is an online newsletter made up of the most interesting news and articles related to enterprise mobility that I run across each week.  I am specifically targeting information that reflects market data and trends.

Also read M2M News Weekly
Also read Mobility Charts Weekly

Greetings!  This is Kevin Benedict offering a free report on enterprise mobility for everyone that completes my new enterprise mobility survey.  At the end of the survey is a place for you to leave your name and email address.  I will send the results of this survey to all participants.  I believe we can all learn some very interesting and perhaps unexpected information from this survey that will help us plan and develop good strategies.  Take the Survey Here!

IDC is forecasting that mobile Internet users will grow by an annual compound rate of 16.6 percent through 2015, when they will pass PC and other wireline Internet users.  Read Original Content

Symbian still leads the pack in Europe, but Android blew past the iPhone to grab 22.3 percent of the market.  Just last year, Android commanded only 6.1 percent of that market.  Android's popularity has contributed to a huge growth in smartphone adoption in Europe, where the number of smartphone owners has grown by 44 percent since last year.  Read Original Content

Europe leads the overall smartphone security market in terms of absolute dollar value followed by North America, due to an increasing number of smartphone Internet users. Asia-Pacific & Japan have a smaller market in terms of revenue.  However, with increasing penetration of smartphones, the market is expected to grow with the highest CAGR of 48.58 percent from 2011 to 2016.  Read Original Content

ClickSoftware is an SAP mobility partner and the leading provider of automated workforce management and optimization solutions for every size of service business.  This newsletter is sponsored in part by ClickSoftware - http://www.clicksoftware.com/.

The global smartphone applications processor market showed 65 percent year-over-year growth in second quarter 2011, reaching $1.7 billion, according to, Strategy Analytics Handset Component Technologies.  Read Original Content

Mobile Expert Podcast Series: PSION's CEO John Conoley, Part 1

I had the honor of interviewing PSION's CEO John Conoley for this podcast last week.  PSION is a manufacturer of ruggedized and industrial mobile handhelds and they have been around for over 50 years.  I wanted to learn from John his strategies for managing and transforming his company during these challenging economic times that also include a rapidly changing mobile technology ecosystem.  This is a two part podcast.  You can watch Part 2 here.





*************************************************************
Kevin Benedict, Independent Mobile and M2M Industry Analyst, SAP Mentor Volunteer
Follow me on Twitter @krbenedict
Full Disclosure: I am an independent mobility analyst, consultant and blogger. I work with and have worked with many of the companies mentioned in my articles.

Mobile Marketing News Weekly - Week of September 19, 2011

The Mobile Marketing News Weekly is an online newsletter that is made up of the most interesting news, articles and links related to mobile marketing that I run across each week.  I am specifically targeting market size and market trend information.

Also read Field Mobility News Weekly
Also read Mobile Commerce News Weekly
Also read Mobility News Weekly
Also read M2M News Weekly
Also read Mobility Charts Weekly

Spending on smartphone-based advertising in Canada will reach $82 million by the end of this year, according to a report issued by the Interactive Advertising Bureau of Canada.  Read Original Content

According to Millenial Media, mobile automotive display advertising increased 169 percent from 2009 to 2010.  Read Original Content

Even though mobile advertising has doubled since last year, and is now valued at $3.3 billion, mobile advertisements represent only 5 percent of total investments in online ads.  Read Original Content

Pyxis Mobile provides an agile, powerful, and secure mobile enterprise application platform.  It enables rapid cross-platform application development, unlimited data integration, enterprise-grade security, and the unique ability to change and update applications in real time.  This newsletter is sponsored in part by Pyxis Mobile, http://pyxismobile.com/

According to Jumptab, 35 percent of companies with mobile marketing budgets plan on increasing their spending in the next twelve months.  Read Original Content

Mobility Charts Weekly - Week of September 19, 2011

The Mobility Charts Weekly is a weekly publication of charts depicting the current and future status of the enterprise mobility market.  I am specifically targeting information that reflects market data and trends.



GTM Research forecasts that utilities in the U.S. will spend $8.25 billion between 2011 to 2015 in three major areas:  customer engagement, business services and grid operations.  That spending will allow for many of the advantages that smart grid can deliver, from more tailored pricing offerings for the average consumer to more coordinated outage response.  Read Original Content



With smartphone prices falling, IDC expects the number of smartphone sales to surpass the number of PC sales by the end of this year.  According to recent reports, in 2010 more than 270 million smartphones were sold. This is up from 174 million in 2009.  Read Original Content




A new study by marketing firm 360i has found that mobile advertising campaigns are more effective than traditional online campaigns in five categories that include brand awareness, advertising awareness, message association, brand favorability and purchase intent.  Read Original Content



Even with total online advertising on the rise, Yahoo is having trouble sustaining healthy revenue driven by advertisements.  This problem stems from people spending an increased amount of time on social sites and mobile devices that distract viewers from Yahoo sites where traditional online advertising is placed.  Read Original Content

*************************************************************

Kevin Benedict, Independent Mobile and M2M Industry Analyst, SAP Mentor Volunteer
Follow me on Twitter @krbenedict

Full Disclosure: I am an independent mobility analyst, consultant and blogger. I work with and have worked with many of the companies mentioned in my articles.

Click Here!

Flattening the Stack with Integrated App Development, MDM, and Hosted Solutions

Andre Guillemin
I want to thank my friend and mobility expert André Guillemin for writing this article and sharing it with all of us.

As the mobility needs of the enterprise continue to evolve, solutions providers are under increasing pressure to offer product suites that provide mobile device management, application development, and hosting capabilities all under one roof. Currently, solutions providers tend to specialize in one of the three, forcing most enterprise companies to purchase multiple solutions. Stacked on top of each other, an MDM, app development platform, and a hosting services package may provide the total functionality needed, but it’s not the most elegant solution.

So how are providers responding? The emerging trend among the major players in the mobile enterprise application platform (MEAP) space is to start piling on the features…and fast. Antenna Software just bumped up its MDM capabilities with the release of its Volt platform, which enables companies to publish and manage HTML5 apps with many common enterprise MDM features such as remote wipe. Another example is Pyxis Mobile, which recently rolled out a hosting solution that pairs nicely with its app development platform.

With the race on to expand their capabilities, you may wonder if these companies are biting off more than they can chew. It doesn’t seem so. For starters, most of the companies in this space built their business by developing specific solutions to specific problems. Only recently have they been pressured to expand beyond their core competencies in order to supply more comprehensive solutions that address multiple components of the enterprise mobility ecosystem. Secondly, many companies are filling those gaps not by trying to reinvent the wheel but by partnering with other specialists and rolling out white labeled products. The best example is hosting, where most providers have turned to dedicated hosting services companies to add that capability to their product portfolio because it’s faster, easier, and better for the customer than trying to build it themselves.

Where does all that leave us? As always, the devil is in the details. When shopping around for middleware solutions, make sure you’re prepared with a thoroughly vetted list of requirements and use that list to check it against the capabilities of the products you’re evaluating. Know what apps you’re going to build, who you’re going to build them for, and how they’re going to be used – not just today, but have a strategy that projects out at least three years. Think about the way mobility will grow and evolve within your company. You may be focused on employee apps today but what about customers and supply chain partners? How will your entire company be using mobility in three to five years?

Being able to paint the broad picture and then hone in on the details is critical because knowing exactly which capabilities, functions, and features you require in your development and management tools will help you avoid costly mistakes down the line.

Let us know what’s important to you. Take Kevin Benedict’s Enterprise Mobility Survey and receive a free copy of the results!

Today's Guest Columnist: André Guillemin has over ten years of experience in health care, financial services, and mobile technology. He spent the past three years focused on cross-industry solutions for mobile enterprise application development, including line of business uses in manufacturing, life sciences and wealth management. Mr. Guillemin frequently contributes to industry publications, panels, and events, and is available for consultation on the strategic and tactical use of mobile technologies in the enterprise.

*************************************************************
Kevin Benedict, Independent Mobile and M2M Industry Analyst, SAP Mentor Volunteer
Follow me on Twitter @krbenedict
Full Disclosure: I am an independent mobility analyst, consultant and blogger. I work with and have worked with many of the companies mentioned in my articles.

Mobile Commerce News Weekly - Week of September 19, 2011

The Mobile Commerce News Weekly is an online newsletter made up of the most interesting news, articles and links related to mobile payments, mobile money, e-wallets, mobile banking and mobile security that I run across each week.  I am specifically targeting market size and market trend information.

Also read Field Mobility News Weekly
Also read Mobile Marketing News Weekly
Also read Mobility News Weekly
Also read M2M News Weekly

Greetings!  This is Kevin Benedict offering a free report on enterprise mobility for everyone that completes my new enterprise mobility survey.  At the end of the survey is a place for you to leave your name and email address.  I will send the results of this survey to all participants.  I believe we can all learn some very interesting and perhaps unexpected information from this survey that will help us plan and develop good strategies.  Take the Survey Here!

The number of global e-payments is expected to grow from 17.9 to 30.3 billion transactions between 2010 and 2013, while m-payments are expected to grow from 4.6 to 15.3 billion transactions in the same period, according to a joint report by Capgemini, The Royal Bank of Scotland and Efma.  Read Original Content

Google and Visa have partnered in an effort to push mobile payments, creating an agreement to allow Visa account holders to pay for store purchases with their smartphones.  Read Original Content

Analysts expect that PayPal will experience a sharp increase in mobile sales over the next few years to become eBay’s largest business by 2014.  Read Original Content

Pyxis Mobile provides an agile, powerful, and secure mobile enterprise application platform.  It enables rapid cross-platform application development, unlimited data integration, enterprise-grade security, and the unique ability to change and update applications in real time.  This newsletter is sponsored in part by Pyxis Mobile, http://pyxismobile.com/

NCR Corporation has launched a new mobile banking platform that allows financial corporations to offer a greater amount of mobile features to customers.  Read Original Content

Access-card manufacturer HID Global has announced it is teaming up with Research in Motion Ltd. to include NFC technology in new models of its BlackBerry smartphones.  Read Original Content

According to a March 2010 report from Generator Research, the number of mobile payment users will grow 600 percent by 2014 to 490 million users.  Read Original Content

The number of NFC-enabled mobile handset shipments is projected to increase from 40 million in 2011 to over 700 million in 2016, according to Don Tait with IMS Research.  Read Original Content

Research firm IEMR expects a 30-fold increase in mobile payment transactions from 2010 figures of $31.5 billion.  The Asia Pacific market leads with $254 billion in 2015 with the United States a close second at $245 billion.  Read Original Content

Mobile payments will represent 15 percent of all card transactions by 2013, and will overcome card volumes within 10 years if growth continues at the same rate, according to the World Payments Report 2011.  Read Original Content

PayPal has announced a new mobile payment program that does not use NFC technology but instead uses scanning terminals and barcodes.  Read Original Content

Recent Articles by Kevin Benedict

The Benefit of Custom Mobile Applications
Mobile Expert Video Series: SAP's Dr. Ahmed El Adl
Mobile Expert Video Series: Sybase's Jagdish Bansiya
Mobile Expert Video Series: SAP's Matthew Schwartz
Mobile Expert Video Series:  SAP's Puneet Suppal
Mobile Expert Video Series: Centigon's Ryan Goodman
Mobile Expert Video Series:  SAP's Nick Brown
Mobile Expert Video Series: SAP's CIO Oliver Bussman
Mobile Expert Video Series: Cognizant's Jeff Wallace

Upcoming Events

Virtual Mobility Summit - September 27, 2011
Field Mobility 2011 Australia - October 25 - 27, 2011
Enterprise Mobility Exchange, Las Vegas - November 2 - 3, 2011
Kevin Benedict Speaking Tour, Tokyo - November 14-15, 2011
Kevin Benedict Speaking Tour, Singapore - November 17-18, 2011
Kevin Benedict Speaking Tour, San Paulo, Brazil - December 4-9, 2011

Whitepapers of Note

The Business Benefits of Mobile Adoption with SAP Systems
ClickSoftware Mobility Suite and Sybase Mobility Solution
Mobile Adoption Among Gas and Electric Utilities
Mobile Adoption in Life Sciences
Mobile Adoption in Oil and Gas
Networked Field Services

Recorded Webinars of Note

3 Critical Considerations for Embracing Mobile CRM
Healthrageous Mobility Case Study
The Latest m-Business Trends and How the Onslaught of Mobile Devices Affects Development Strategies
The Real-Time Mobile Enterprise:  The Benefits of Rapid, Easy Access
Syclo and SAP Deliver Mobile Apps on Sybase Unwired Platform 

Ruggedized and Industrial Mobile Device Articles

Consumer Smartphones or Industrial Smartphones?

You can follow me on Twitter @krbenedict and read my blog, Enterprise Mobility Strategies.

I have added a feature to my blog site that supports email subscriptions.  You can now receive all blog articles directly via email.  If you are interested, click here.

Click Here!



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Kevin Benedict, Independent Mobile and M2M Industry Analyst, SAP Mentor Volunteer
Follow me on Twitter @krbenedict

Full Disclosure: I am an independent mobility analyst, consultant and blogger. I work with and have worked with many of the companies mentioned in my articles.

The Benefit of Custom Mobile Applications

There are at least two kinds of mobile applications for large enterprises to consider:
  1. Me-too-apps
  2. Only-me-apps
Me-too-apps often provide efficiency gains and remove the friction from various workflows and processes.  These apps are often simple, easy to implement and off-the-shelf.  Soon all of your competitors will also recognize the value of these mobile apps and will implement.

Only-me-apps are customized applications that often take advantage of your unique processes, unique combinations of back office systems and unique products and services.  Many companies have dozens of different business solutions, ERPs, bespoke database applications, BI systems and other software applications in their inventory.  There can literally be hundreds and even thousands of different combinations of these systems that can be connected together to support mobile workers and applications, and to provide unique competitive advantages.

I have met with many very large companies that view their particular mobile application as a competitive advantage.  One large CPG company that I met with this summer said they have a mobile application that is over 10 years old, but it still provides them with a competitive advantage in their industry.

Mobile applications and mobile strategies that will truly transform a company are likely going to involve the following:
  1. Very smart people
  2. Very smart strategies
  3. Mobile technologies that support points 1 and 2.
In order to effectively support a customized mobile application environment that may have dozens of mobile solutions, you will require specific kinds of platforms, toolkits and mobile security systems to set it up and to manage it.

I will be speaking this week on the subject of "Delivering Competitive Advantages Through Custom Mobile Apps" in this upcoming webinar.


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Kevin Benedict, Independent Mobile and M2M Industry Analyst, SAP Mentor Volunteer
Follow me on Twitter @krbenedict
Full Disclosure: I am an independent mobility analyst, consultant and blogger. I work with and have worked with many of the companies mentioned in my articles.

Field Mobility News Weekly - Week of September 19, 2011

The Field Mobility News Weekly is an online newsletter made up of the most interesting news and articles related to field mobility that I run across each week.  I am specifically targeting information that reflects market data and trends.

Also read Mobile Commerce News Weekly
Also read Mobile Marketing News Weekly
Also read Mobility News Weekly
Also read M2M News Weekly
Also read Mobility Charts Weekly

Greetings!  This is Kevin Benedict offering a free report on enterprise mobility for everyone that completes my new enterprise mobility survey.  At the end of the survey is a place for you to leave your name and email address.  I will send the results of this survey to all participants.  I believe we can all learn some very interesting and perhaps unexpected information from this survey that will help us plan and develop good strategies.  Take the Survey Here!

The RFID market is forecast by IDTechEx to reach $5.84 billion in 2011 and livestock tracking is expected to become the largest segment, reaching nearly $6.5 billion by 2017.  Read Original Content

Lowes, the home improvement company will be equipping its employees with 42,000 iPhones that they can use in stores to check product information, access the company website or watch how-to videos, according to a report by Bloomberg.  Read Original Content

Grupo Vidrala, a Spanish glass bottle manufacturer is using RFID tracking tags on shipping pallets to help increase efficiency throughout the warehouse.  Read Original Content

Since 1995, Syclo has enabled hundreds of companies in 37 countries and industries supercharge their businesses with mobility.  This newsletter is sponsored in part by Syclo http://www.syclo.com/

Trimble has released its Field Inspector version 2.1, which is compatible with a variety of its handheld computers and is designed for automating utility infrastructure and smart grid asset maintenance and inspection.  Read Original Content

Mobile Expert Video Series: SAP's Dr. Ahmed El Adl

This is the ninth interview that I recorded at the SAP TechEd 2011 conference on enterprise mobility.  Dr. Ahmed El Adl gives us his perspective on how enterprise mobility has evolved and changed over the past year and where SAP is looking to go now with mobility.

The links for all nine of the recorded video interviews are listed below for your quick reference.



Mobile Expert Video Series: Centigon's Ryan Goodman



*************************************************************
Kevin Benedict, Independent Mobile and M2M Industry Analyst, SAP Mentor Volunteer
Follow me on Twitter @krbenedict
Full Disclosure: I am an independent mobility analyst, consultant and blogger. I work with and have worked with many of the companies mentioned in my articles.

M2M News Weekly - Week of September 12, 2011

Welcome to M2M News Weekly, an online newsletter that consists of the most interesting news and articles related to M2M (machine to machine) and embedded mobile devices.  I aggregate the information, include the original links and add a synopsis of each article.  I also search for the latest market numbers such as market size, growth and trends in and around the M2M market.

Also read Field Mobility News Weekly
Also read Mobile Commerce News Weekly
Also read Mobile Marketing News Weekly
Also read Mobility News Weekly
Also read Mobility Charts Weekly

Greetings!  This is Kevin Benedict offering a free report on enterprise mobility for everyone that completes my new enterprise mobility survey.  At the end of the survey is a place for you to leave your name and email address.  I will send the results of this survey to all participants.  I believe we can all learn some very interesting and perhaps unexpected information from this survey that will help us plan and develop good strategies.  Take the Survey Here!

ABI Research estimates that the number of cellular M2M connections will triple by 2014 to 75 million.  Read Original Content

Canada's M2M market could reach $408 million in the next four years, but existing vendor and support channels are not mature enough to meet current M2M demands, according to a report from IDC Canada.  Read Original Content

The Utilities Telecom Council released a report this week that said spending on telecommunications equipment and services related to utilities will hit $3.2 billion this year, a 21 percent increase from 2009.  Read Original Content

According to IDC the total number of smart meter shipments increased 4.1 percent during the second quarter of 2011 as compared to the first quarter.  Read Original Content

ClickSoftware is an SAP mobility partner and the leading provider of automated workforce management and optimization solutions for every size of service business.  This newsletter is sponsored in part by ClickSoftware - http://www.clicksoftware.com/.

SAP announced this week that they have developed a smart meter related application that helps utility companies analyze data gathered through smart technology.  Read Original Content

Mobile Expert Video Series: Sybase's Jagdish Bansiya

I want to highlight a couple of interviews that I have recorded this week at SAP TechEd 2011 that focus on mobile strategy.  Jagdish Bansiya PHD is the CTO of Enterprise Mobility at Sybase, and in this interview he shares his thoughts on what it means for mobile applications to be truly "transformational."  I will publish another interview later today that I recorded with Ahmed El Adl PHD that also focuses on mobile strategies, so watch for this one as well.

Also don't forget that everyone that takes the enterprise mobility survey will receive the final results for free.




*************************************************************
Kevin Benedict, Independent Mobile and M2M Industry Analyst, SAP Mentor Volunteer
Follow me on Twitter @krbenedict
Full Disclosure: I am an independent mobility analyst, consultant and blogger. I work with and have worked with many of the companies mentioned in my articles.

Mobility News Weekly - Week of September 12, 2011

The Mobility News Weekly is an online newsletter made up of the most interesting news and articles related to enterprise mobility that I run across each week.  I am specifically targeting information that reflects market data and trends.

Also read Field Mobility News Weekly
Also read Mobile Commerce News Weekly
Also read Mobile Marketing News Weekly
Also read M2M News Weekly
Also read Mobility Charts Weekly

Greetings!  This is Kevin Benedict offering a free report on enterprise mobility for everyone that completes my new enterprise mobility survey.  At the end of the survey is a place for you to leave your name and email address.  I will send the results of this survey to all participants.  I believe we can all learn some very interesting and perhaps unexpected information from this survey that will help us plan and develop good strategies.  Take the Survey Here!

Internet radio company Pandora’s usage on mobile and other connected devices is 70 percent of its total usage.  Mobile revenue in the second quarter of 2011 was about half of all revenue the company generated.  The company reported revenue of $67 million, up 117 percent from a year ago, beating Wall Street expectations of $60.3 million.  Read Original Content

Microsoft is spending millions of dollars in training sales staff from phone companies worldwide as it tries to grow its so far unpopular mobile operating system.  Achim Berg, Microsoft's head of Windows Phone marketing, told Bloomberg that forecasts by analysts that the operating system will have a 20 percent market share by 2015 are conservative.  Read Original Content

Securing mobile devices is one of the biggest challenges facing IT security professionals as cyber criminals turn their attention to this platform, according to James Lyne, director of technology strategy at security firm Sophos.  Read Original Content

ClickSoftware is an SAP mobility partner and the leading provider of automated workforce management and optimization solutions for every size of service business.  This newsletter is sponsored in part by ClickSoftware - http://www.clicksoftware.com/.

SAP and Sybase have announced the latest release of Sybase Unwired Platform. The 2.1 release will enrich the mobile application development experience through significant enhancements to its SDK and new developer resources for the more than 2 million members of SAP Community Network.  Read Original Content

Mobile Expert Video Series: SAP's Matthew Schwartz

I had the good fortune to meet and corner SAP's VP of Enterprise Mobility for North America, Matthew Schwartz at SAP TechED today.  In this video interview Matt shares his thoughts and insights on enterprise mobility.




*************************************************************
Kevin Benedict, Independent Mobile and M2M Industry Analyst, SAP Mentor Volunteer
Follow me on Twitter @krbenedict
Full Disclosure: I am an independent mobility analyst, consultant and blogger. I work with and have worked with many of the companies mentioned in my articles.

Mobile Expert Video Series: SAP's Puneet Suppal

SAP's PCN mobility enthusiast Puneet Suppal shares his insights on developments in enterprise mobility at SAP TechEd 2011.








*************************************************************
Kevin Benedict, Independent Mobile and M2M Industry Analyst, SAP Mentor Volunteer
Follow me on Twitter @krbenedict
Full Disclosure: I am an independent mobility analyst, consultant and blogger. I work with and have worked with many of the companies mentioned in my articles.

Interviews with Kevin Benedict