Showing posts with label webalo. Show all posts
Showing posts with label webalo. Show all posts

Evolved Mobile Strategies and Business Transformation

Best selling author and innovation expert Daniel Burrus recently described what an evolved mobile strategy looks like in the article titled Does Your Organization Have a Mobile Strategy to Accelerate Growth?  "When you think about mobility, don’t just think about devices and apps and how you might use those. Step back and create a bigger strategy, because mobile is far bigger than that. Instead, ask yourself,"
  • How can we accelerate growth
  • Gain new competitive advantages 
  • Transform all of our business processes
  • Transform how we communicate
  • Transform how we collaborate
  • Transform how we innovate
  • Transform how we train
  • Transform how we educate
  • Transform how we sell
  • Transform how we market
  • Transform how we share knowledge?
I know we often discuss topics like HTML5 vs. native apps and the different kinds of mobile application development tools and platforms here, and these subjects are important, but the impact of digital and business transformations caused by social, mobile, analytics and cloud technologies are having a far greater impact on industries than many people have yet to grasp.

I wrote an article last week titled SMAC, Mobile Collaboration and Google, which explores how Google is empowering social, mobile, analytics and cloud adoption in their solutions.  The ability to have incredible computing power, connections with people, social and collaborative capabilities and access to massive amounts of information at the touch of your finger anywhere there is an Internet connection is today changing the way we live and work.  Does your company recognize this?  What are they doing about it?

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Kevin Benedict, Head Analyst for Social, Mobile, Analytics and Cloud (SMAC) Cognizant
View Linkedin Profile

Read the whitepaper on mobile, social, analytics and cloud strategies Don't Get SMACked
Learn about mobile strategies at MobileEnterpriseStrategies.com
Follow me on Twitter @krbenedict
Join the Linkedin Group Strategic Enterprise Mobility

Full Disclosure: These are my personal opinions. No company is silly enough to claim them. I am a mobility and SMAC analyst, consultant and writer. I work with and have worked with many of the companies mentioned in my articles.

How Do You Make Money in Enterprise Mobility? A Prediction

For the past six months I have been pondering how does a MADP (mobile application development platform) company make money in enterprise mobility?  I talk to literally thousands of people a year who are involved in enterprise mobility, and it seems many in the enterprise mobility vendor world continue to struggle to make sustainable profits.

I spent many years as the CEO of a mobile platform and mobile app development company.   I can tell you from personal experience that it is incredibly hard to maintain an R&D funding pace that keeps up with, let alone surpasses, the pace of innovation in the market.  It seems like every time you identify a new set of features for a new version of your mobile platform, it is already obsolete and you are playing catch up.

Most traditional mobile platform companies I think are struggling with the challenge of keeping up with the rapidly evolving mobility market.  They have a business model based on the assumption they can achieve economies of scale by closing an increasing number of very large and lucrative deals that will all use the same mobile platform code base.  The challenge is that finding the economies of scale, when mobility is evolving so rapidly, is like chasing a rainbow.  It is very hard to achieve economies of scale with any particular platform version.

In my mind the SAP Mobile Platform is a successful anomaly.  SAP has a massive user base that will buy anything from SAP, even if they don't plan to use it for years.  SAP is often not selling a particular product and version, they are selling all mobile products and versions under the umbrella brand of SAP Mobile Platform.  In effect, they are selling a white box of mobile solutions that are near impossible to compare and contrast with competitors.  SAP doesn't have to be leading edge.  They just have to be in the neighborhood.  This is working for SAP.  Their massive user base, credibility and their customers' enormous investments make this possible.  However, this model does not translate to the rest of the mobile platform market which must stand on the merits of their latest platform versions.

I believe SAP product managers feel the same pain as the rest of the mobility market.  There is no way a company the size of SAP can respond fast enough to keep up.  That is why they have focused on their mobile platforms and MDM products which evolve more slowly.  They now embrace many different app development environments like AppCelerator, Sencha, PhoneGap/Cordova, etc., for development.  They will let smaller and more nimble companies battle it out in this hyper-speed app development market.

Even the Syclo solutions that SAP acquired last year are relatively immune from the fast paced mobile app market because they are primarily used for traditional field services organizations and utilities that are less motivated to be leading edge and that seek products with long life cycles (4-7 years).

Where does this leave traditional mobile platform vendors?  I see them increasingly moving toward the cloud.  My colleague at Cognizant, Tom Thimot, often says the ultimate place for most software solutions is in the public cloud, some will just get there faster than others.   I agree.

What do you think?

I believe traditional mobile platform companies in 2013 will be moving their solutions to the cloud, embracing HTML5 even more, and focusing more efforts on mobile application management and security in order to finally achieve the ever elusive economies of scale.

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Kevin Benedict, Head Analyst for Social, Mobile, Analytics and Cloud (SMAC) Cognizant
View Linkedin Profile

Read the whitepaper on mobile, social, analytics and cloud strategies Don't Get SMACked
Learn about mobile strategies at MobileEnterpriseStrategies.com
Follow me on Twitter @krbenedict
Join the Linkedin Group Strategic Enterprise Mobility

Full Disclosure: These are my personal opinions. No company is silly enough to claim them. I am a mobility and SMAC analyst, consultant and writer. I work with and have worked with many of the companies mentioned in my articles.

Digital Disruption and Enterprise Mobility


This week in the March 18, 2013, edition of The Wall Street Journal was an article titled Built Not to Last by Alan Murray.  This article reviewed the book Digital Disruption by Forrester executive James McQuivey.  I loved the article and have now downloaded the book to read in its entirety.  I guess it is true that people like to hear what they already believe.  McQuivey identifies many of the trends I am also seeing in the market today.

In his book McQuivey argues that technology has made it possible to launch companies without large amounts of capital, proprietary labor pools or vast swaths of intellectual property. Increasingly, anyone with a powerful idea can assemble the tools to make his idea a reality.

Here are some of my favorite excerpts from Murray's article:

"The only defense to this massive attack [from digital disruption competitors], Mr. McQuivey says, is to mimic the enemy.   The consequences for existing companies, if you believe Mr. McQuivey, are extreme. "Digital tools allow digital disruptors to come at you from all directions— and from all ages, backgrounds and nationalities.  Equipped with a better mindset and better tools, thousands of these disruptors are ready to do better whatever it is that your company does. This isn't just competitive innovation, it's a fundamentally new type and scale and speed of competitive innovation."

I think of the hugely successful digital camera company GoPro.  I bet half of the films shown at the Banff Film Festival are filmed on a GoPro camera.  They enable every daredevil adventurer to film and produce their own next viral video for under $500.  A one person operation can now produce and publish film that would have taken a traditional studio millions of dollars.  That is digital disruption.

Here is another excerpt, "Managers must "adopt a digital disruptor's mindset" and "behave like a digital disruptor." "Gone are the days,” he writes, "when you can assign this task to the digital team or the mobile guys.  Everyone in every level of the organization must accept that they have the responsibility to become digital disruptors within their domain and as well as across traditional silos.”

I have been teaching SMAC (social, mobile, analytics and cloud) strategies sessions all over the globe the past few months.  I can verify that SMAC topics or digital disruptions cannot be limited to just the enterprise mobility team or the digital team.  Digital disruptions are impacting entire industries.  They must be taken seriously by all parties.

How do you face digital disruptions?  How do you know, what you don't know you need to know?  Here is McQuivey's recommendation, "Abandon traditional 'return on investment' metrics and instead, for digitally disruptive initiatives, adopt ROD—'return on disruption.' Where the goal in ROI is to generate a known return from a known investment, the goal in ROD is to invest as little as possible, placing quick, cheap bets on the initiatives with the largest possible breakout success."

Digital disruption means a mobile banking app can replace a physical branch.  It means a GoPro digital camera and YouTube can replace a studio.  It means Craig's List can replace billions in classified ad revenue for newspapers.  It means I can download McQuivey's e-book seconds after reading the review and by-pass the book store.

My advice is to face these digital disruptors early, before you get SMACked.  For a very good whitepaper by our Cognizant team on this subject download, Don't Get SMACked.

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Kevin Benedict, Head Analyst for Social, Mobile, Analytics and Cloud (SMAC) Cognizant
View Linkedin Profile

Read the whitepaper on mobile, social, analytics and cloud strategies Don't Get SMACked
Learn about mobile strategies at MobileEnterpriseStrategies.com
Follow me on Twitter @krbenedict
Join the Linkedin Group Strategic Enterprise Mobility

Full Disclosure: These are my personal opinions. No company is silly enough to claim them. I am a mobility and SMAC analyst, consultant and writer. I work with and have worked with many of the companies mentioned in my articles.

Pondering BYOD - Is it Really Viable?

I have been involved in enterprise mobility for many years, and have watched enthusiastically as mobility has evolved into a massive technological, societal and cultural force.  I have witnessed mobility changing entire industries and driving growth.  I have studied the impact of mobility on companies and productivity.  I now wonder at what point are mobile solutions so important to a business that companies cannot afford to support a BYOD strategy.

This morning I was reading a new detailed whitepaper on BYOD titled "Making BYOD Work for Your Organization."  The paper is very thorough and identifies what companies should be considering, but I can't help thinking BYOD is complex, difficult to management and expensive to support.  I wonder if BYOD is really as beneficial as many claim.  I wonder if all the added complexity, governance and risk is actually factored into ROIs around BYOD.  I read one report last year that claimed BYOD was much more expensive to support than company liable devices.

What do you think?  Have you tried both and tracked the costs?  If so, I would love to hear from you.

I have also been pondering the changing role of mobile solutions in companies.  Mobile solutions have evolved into mission critical solutions.  Solutions that businesses require to complete day to day tasks.  Are businesses OK with letting these mission critical processes and solutions be run on a device of their employees' choosing?  What if the mobile device breaks and the employee has not budgeted to replace it, so they don't?  Can companies require their employees to replace a BYOD device so they can continue to be productive?  At what point do employees' decisions negatively impact customer service and productivity?

It seems to me that as mobile devices become required tools for productivity, the business must take more steps to ensure the process and solutions work.  There are also considerations around achieving economies of scale in the app development process and support of mobile devices.  There need to be standards of some sort to maximize efficiencies.

Here is a silly scenario I would invite you to consider.  An automobile manufacture decides to allow employees to bring their own tools to the assembly line.  The manufacture argues their employees would be happier to bring their favorite tools from home.  As a result there are thousands of different tools on the factory floor, some of better quality than others.  Some tools work well, others don't.  Soon tools are breaking, getting lost and needing replaced.  Each time a tool has a problem it impacts the production of automobiles.  Sometimes an employee does not have the money to replace their tools when they break.  The assembly line stops.

At some point, perhaps now, mobile solutions are as important to a business as the right tools on an assembly line.  When must a business step in to ensure maximum productivity around mobile devices?

I think BYOD is often promoted by MDM/MAM (mobile device management or mobile application management) vendors as a justification for buying their solutions.  Not a bad approach, but again I wonder if the BYOD trend is actually in the best interest of most businesses.

I think if a company embraces a BYOD strategy, then they should look to simplify mobile apps and standardize on HTML5, so they can easily support the maximum number of mobile devices.  If a company chooses both native app development and a BYOD strategy, they risk being buried in an avalanche of complexity.

Mobility is powerful and supports efficiencies and productivity gains.  Mobile solutions support social and collaborative business processes in real time.  These benefits are massive.  I would encourage companies not to delay receiving these benefits by making the support of mobility more difficult that it needs to be.

I want to hear your opinions on BYOD.  What do you think?  Please comment!!!
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Kevin Benedict, Head Analyst for Social, Mobile, Analytics and Cloud (SMAC) Cognizant
View Linkedin Profile

Read the whitepaper on mobile, social, analytics and cloud strategies Don't Get SMACked
Learn about mobile strategies at MobileEnterpriseStrategies.com
Follow me on Twitter @krbenedict
Join the Linkedin Group Strategic Enterprise Mobility

Full Disclosure: These are my personal opinions. No company is silly enough to claim them. I am a mobility and SMAC analyst, consultant and writer. I work with and have worked with many of the companies mentioned in my articles.

All MWC2013 Video Interviews with Mobile Experts

If you missed any of my recent Mobile World Congress 2013 interviews with mobility experts, here is your chance to watch them all in one place.  Grab some popcorn!


Let's Talk about Social and Mobile Integration with SAP!
http://mobileenterprisestrategies.blogspot.com/2013/03/lets-talk-about-social-and-mobile.html

Kevin Benedict MWC2013 Interviews: SAP's Vishy Gopalakrishnan, Part 1
http://mobileenterprisestrategies.blogspot.com/2013/03/kevin-benedict-mwc2013-interviews-saps.html

Kevin Benedict Interviews SAP's Vishy Gopalakrishnan at MWC2013, Part 2
http://mobileenterprisestrategies.blogspot.com/2013/03/kevin-benedict-interviews-saps-vishy.html

Kevin Benedict's Mobile World Congress 2013 Interviews: Florian Ganz, Part 1
http://mobileenterprisestrategies.blogspot.com/2013/03/kevin-benedicts-mobile-world-congress_6.html

Kevin Benedict's Mobile World Congress Interviews: Florian Ganz, Part 2
http://mobileenterprisestrategies.blogspot.com/2013/03/kevin-benedicts-mobile-world-congress_7.html

Notes and Videos from the Mobile World Congress 2013, Fred Yentz Part 1
http://mobileenterprisestrategies.blogspot.com/2013/02/notes-and-videos-from-mobile-world.html

Kevin Benedict's Mobile World Congress 2013 Interviews: Fred Yentz, Part 2
http://mobileenterprisestrategies.blogspot.com/2013/03/kevin-benedicts-mobile-world-congress_1066.html

Kevin Benedict's Mobile World Congress 2013 Interviews: SAP's James Naftel, Part 1
http://mobileenterprisestrategies.blogspot.com/2013/03/kevin-benedicts-mobile-world-congress_4516.html

Kevin Benedict's Mobile World Congress 2013 Interviews: SAP's James Naftel, Part 2
http://mobileenterprisestrategies.blogspot.com/2013/03/kevin-benedicts-mobile-world-congress_6685.html

Kevin Benedict's Mobile World Congress 2013 Interviews: Antenna Software's Jim Somers
http://mobileenterprisestrategies.blogspot.com/2013/03/kevin-benedicts-mobile-world-congress_5.html

Kevin Benedict's Mobile World Congress 2013 Interviews: ILS Technology's Charlie McNiff
http://mobileenterprisestrategies.blogspot.com/2013/03/kevin-benedicts-mobile-world-congress.html

Kevin Benedict's Mobile World Congress 2013 Interviews: ClickSoftware's Steve Mason
http://mobileenterprisestrategies.blogspot.com/2013/02/kevin-benedicts-mobile-world-congress_28.html

Kevin Benedict's Mobile World Congress 2013 Interviews: SAP's Benjamin Wesson
http://mobileenterprisestrategies.blogspot.com/2013/02/kevin-benedicts-mobile-world-congress.html

Mobile World Congress 2013 Interviews: Webalo's Founder, Peter Price
http://mobileenterprisestrategies.blogspot.com/2013/02/mobile-world-congress-2013-interviews_27.html

Mobile World Congress 2013 Interviews: Soti's Shash Anand
http://mobileenterprisestrategies.blogspot.com/2013/02/mobile-world-congress-2013-interviews.html


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Kevin Benedict, Head Analyst for Social, Mobile, Analytics and Cloud (SMAC) Cognizant
View Linkedin Profile

Read the whitepaper on mobile, social, analytics and cloud strategies Don't Get SMACked
Learn about mobile strategies at MobileEnterpriseStrategies.com
Follow me on Twitter @krbenedict
Join the Linkedin Group Strategic Enterprise Mobility

Full Disclosure: These are my personal opinions. No company is silly enough to claim them. I am a mobility and SMAC analyst, consultant and writer. I work with and have worked with many of the companies mentioned in my articles.

Kevin Benedict MWC2013 Interviews: SAP's Vishy Gopalakrishnan

This mobile expert interview recorded in Barcelona at the Mobile World Congress 2013 is particularly insightful.  SAP's VP Global Center of Excellence - Mobile Solutions, Vishy Gopalakrishnan shares his views on enterprise mobility trends in this segment.  There will be several more segments with Vishy to follow.  Grab some popcorn!

P.S. Here is a new whitepaper that our team at Cognizant just published titled, Making BYOD Work for Your Organization.

Video Link: http://youtu.be/29XKOJbhrdk


*************************************************************
Kevin Benedict, Head Analyst for Social, Mobile, Analytics and Cloud (SMAC) Cognizant
View Linkedin Profile

Read the whitepaper on mobile, social, analytics and cloud strategies Don't Get SMACked
Learn about mobile strategies at MobileEnterpriseStrategies.com
Follow me on Twitter @krbenedict
Join the Linkedin Group Strategic Enterprise Mobility

Full Disclosure: These are my personal opinions. No company is silly enough to claim them. I am a mobility and SMAC analyst, consultant and writer. I work with and have worked with many of the companies mentioned in my articles.

Terra Cotta Army, Mobility and Social Engagement Platforms

This week I had the pleasure of teaching a SMAC (social, mobile, analytics and cloud) strategies workshop in Brussels for a very large insurance and banking company.  Following the workshop, my colleague in the mobility practice, Hugo Taborda, took me to see a visiting display of the Terra Cotta Army from China.

For those not familiar with the Terra Cotta Army, it is a collection of over 7,000 terra cotta statutes found by a Chinese farmer in 1974.  Seven thousand soldiers and horses in long lines, standing silently, ready to escort their king into the afterlife.

Yesterday on my return flight to Boise, Idaho I had ample time to meditate on terra cotta statues.  They were buried around 210 BC.  They have stood silent, ready for duty, for over 2,000 years.  Whether their king journeyed into an afterlife or not, they remained buried in Lintong district, Xi'an, Shaanix province, China.  They were immobile.  They have withstood the ravages of time (most of them), but cannot share their experiences or witness to the events of history.  I know, as I tried to interview one.

How does a Terra Cotta army relate to social engagement platforms and enterprise mobility?  Well here it goes!  Many companies are blessed with large numbers of brilliant employees that bring with them in-depth industry experience, vast amounts of knowledge, skills, innovative ideas, and problem solving capabilities, but they are never effectively utilized.  They are a modern day Terra Cotta Army, ready and willing, but immobile and silent, there is no effective engagement platform in place.

We have done a good job of automating business processes with ERPs and other systems, but when there are exceptions, problems, disagreements and opportunities, we almost completely fail at providing effective platforms of engagement.  ERPs and other tools that capture, standardize and automate the routine, usually operate in silence and with minimal social interaction, however, the real-world operates in a noisy, chaotic, and non-standard place called reality.  It is here, where innovation, negotiation, new products, new businesses, brain-storming and problem solving happens.  It is here where profits are made or lost.

It is time for companies to research and learn about social engagement platforms.  How can you better utilize and benefit from the brilliance lying dormant, silent and waiting to be discovered.  I recently read an article where the author predicted the next big productivity wave will come from effectively utilizing existing resources through social engagement and enterprise collaboration platforms.  I agree!

As in our personal lives, social engagement is enabled by social networking platforms and tools.  Likewise, in our companies, social engagement platforms, purpose built to support effective business engagement and collaboration can provide huge benefits. These platforms will have a mobile first approach.  Mobile apps will be the primary means by which participants engage.  Apps that enable your best and brightest minds, no matter their physical location, to be able to contribute.

The world already has seven-thousand terra cotta soldiers.  We don't need more.  Today, we need an army of bright minds, engaged and contributing.

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Kevin Benedict, Head Analyst for SMAC, Cognizant
Read The Future of Work
Follow me on Twitter @krbenedict
Join the Linkedin Group Strategic Enterprise Mobility
Full Disclosure: These are my personal opinions. No company is silly enough to claim them. I am a mobility and SMAC analyst, consultant and writer. I work with and have worked with many of the companies mentioned in my articles.

Mobile Devices, Management Structures and SMAC, Part 4

Today Blackberry announced their new Blackberry 10 platform.  It sounds very interesting as it integrates social networking, enterprise security, dual personas, and more.  Here is an excerpt from an article written by Steve Costello, "At the heart of the new OS is the BlackBerry Hub, an integrated contacts and social networking app with support for Facebook, Twitter and LinkedIn.  Messages and updates can be read and posted without the need to leave BlackBerry Hub, and contact information can be viewed regardless of the app in which it is stored."

In a series of articles that I have written this week titled Mobile Devices, Management Structures and SMAC, I have shared my views that the SMAC stack (social, mobile, analytics and cloud) is a combination of technologies that as a combined foursome are transforming the world of business today.  You can download and read a great whitepaper on this subject here.  This announcement by Blackberry further solidifies my views.  Mobile and social supported by the cloud are embedded into the very operating system of the new Blackberrys. 

The article goes on to discuss support for dual personas in mobile devices, "It also supports the BlackBerry Balance feature, which enables users to switch between private and work profiles, with the ability to run both personal and work apps at the same time while keeping corporate data secure and encrypted."  I read corporate data to mean things like business analytics and other enterprise data and mobility apps.

Blackberry (they re-branded from Research in Motion/RIM to just Blackberry now), recognizes how important personal mobile devices are to people (think contacts, personal calendars, mobile wallets, photos, Facebook, mobile banking, etc.).  They seem to have embraced the BYOD trend and delivered a solution to address both personal and enterprise concerns.

In the book Grouped by Paul Adams, there is a very good line, "The web is being fundamentally rebuilt around people, because our online life is catching up with our offline life."  Blackberry seems to get this message and has delivered an operating system designed to accommodate it.

Read the rest of this series here - Part 1, Part 2 and Part 3.
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Kevin Benedict, Head Analyst for SMAC, Cognizant
Read The Future of Work
Follow me on Twitter @krbenedict
Join the Linkedin Group Strategic Enterprise Mobility
Full Disclosure: These are my personal opinions. No company is silly enough to claim them. I am a mobility and SMAC analyst, consultant and writer. I work with and have worked with many of the companies mentioned in my articles.

Mobile Devices, Management Structures and SMAC, Part 2

Last week a gentleman called asking my advice on mobile CRMs.  We discussed the size of his company and the specifics of his needs, but then he said something that was profound.  He said, "I don't think I need to collect and update a lot of contact information in the CRM these days, because it is all available online on social networking sites."  It is true!  I can track down just about anyone in seconds on my iPhone.

Today, if someone gets a promotion or changes job status, we can see that instantly on LinkedIn.  We can stay connected no matter if his work phone number and email changes.  The social and mobile CRM is upon us.

I was reading an Aberdeen report this week on SoMoCo (social, mobile, cloud) trends.  Here are the reasons companies said they are embracing the social CRM in particular:
  • Converse with customers on channels preferred by them (66%)
  • Provide information to groups of customers (54%)
  • Monitor customer sentiment (47%)
  • Collect customer feedback without solicitation (31%)
In addition, 66% of companies surveyed said they are using social channels to collaborate internally on customer issues.  My next article will explore how using social collaboration platforms and mobile devices used internally are changing the nature of management.

Also, I just finished a book entitled Social Business By Design that was quite enlightening.  I will be discussing this book and how it relates to mobility later in the week.

Read Part 1 of this Series here.


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Kevin Benedict, Head Analyst for SMAC, Cognizant
Read The Future of Work
Follow me on Twitter @krbenedict
Join the Linkedin Group Strategic Enterprise Mobility
Full Disclosure: These are my personal opinions. No company is silly enough to claim them. I am a mobility and SMAC analyst, consultant and writer. I work with and have worked with many of the companies mentioned in my articles.

Soti, Enterprise Mobility and the Changing World of MDM

I had the opportunity to be briefed by the MDM  (mobile device management) vendor Soti a couple of weeks ago.  The briefing gave me a glimpse into the changes happening in this space.  In days gone by when the mobility projects I was involved in were all about rugged handhelds and bar code scanners, MDM vendors like Soti were critical, not so much for mobile security, but for their ability to help debug mobile device problems in the field.

In 2006 nearly all enterprise mobility apps were custom.  Every app deployment was complex and time consuming.  MDM vendors like Soti provided the remote access and monitoring of mobile devices that app developers needed to understand bugs.  Mobile devices had so little memory that running out of memory was a common problem.  In order to solve this problem, either the user would need to bring in the device, or software from companies like Soti would allow you to remotely access, control and debug the device.  This enabled the helpdesk to discover and resolve problems while leaving the device to be productive in the field - a useful and cost effective solution.

When your custom mobile app was the only app on the device, and there were only a few hundred users, there were much fewer security concerns.  Today security is a huge concern, but MDM vendors have stretched out way beyond just mobile security.  Here are some of the areas that Soti just announced:
  • Web Filtering
  • Real-Time Antivirus/Malware Protection
  • Mobile Help Desk Suite
  • Telecom Expense Management
  • Secure Content Library
In this article I use the common acronym MDM, but most vendors in this space have moved beyond this term.  Soti today uses the term Enterprise Mobility Management to cover the full range of capabilities.

Another interesting development is that MDM or EMM is now for more than just security conscience companies.  Many of Soti's deployments these days involve mobile devices in schools.  You can understand the connection to web filtering and real-time anti-virus and malware protection given this environment.

Mobile security concerns today have evolved beyond just smartphones.  Vehicles, equipment, smart homes and appliances all have the ability to wirelessly communicate today.  It will be interesting to continue to watch how this industry evolves.
*************************************************************
Kevin Benedict, Head Analyst for SMAC, Cognizant
Read The Future of Work
Follow me on Twitter @krbenedict
Join the Linkedin Group Strategic Enterprise Mobility
Full Disclosure: These are my personal opinions. No company is silly enough to claim them. I am a mobility and SMAC analyst, consultant and writer. I work with and have worked with many of the companies mentioned in my articles.

Business Transformation Involving Mobile and Social Technologies


Over the last few weeks I had a chance to read a number of interesting books and articles on transformative trends and technologies and wanted to share some of my notes.  I hope you find them useful and interesting as well.

Mobile and Social Transforming Power Structures

By 2010, 70 percent of all information generated every year in the world came from e-mails, online videos, and the World Wide Web. This dramatic change in the linked technologies of computing and communications is changing the nature of government and accelerating a diffusion of power.  ~ The Future of Power by Joseph Nye

World politics is no longer the sole province of governments thanks to social media and mobile technologies.

The real challenge is acting strategically enough to matter. ~ Social Business By Design

As Facebook and Twitter become as central to workplace conversation as the company cafeteria, federal regulators are ordering employers to scale back policies that limit what workers can say online.

Media Transformation Caused by the Internet and Mobility

The Financial Times said it would try to eliminate 35 editorial jobs through voluntary means and add ten jobs as part of its focus on "digital" and a move away from news to "a networked business."  Lionel Barber, Editor of the Financial Times, wrote that a trip to Silicon Valley in September had "confirmed the speed of change" and added, “We must also recognize that the Internet offers new avenues and platforms for the richer delivery and sharing of information.”

More from ZDNET, “Google's content production costs are small and so are its distribution costs, which means it can sell advertising at very low rates and still make large profits.  The FT, or any type of traditional media organization, cannot compete against a Silicon Valley media company that can thrive on such low advertising rates.”

A new study from the Pew Internet and American Life Project, found that in the past 12 months, 13 percent of survey participants visited a library website using a smartphone or tablet.  The overall number of library users has shrunk.

Transforming IT Infrastructures and the Cloud

In a recent survey of 2,000 CIOs, a Gartner report revealed that the execs' top tech priorities for 2013 include cloud computing in general, as well as its specific types: software as a service (SaaS), infrastructure as a service (IaaS), and platform as a service (PaaS).

Here are comScore’s Top 10 Burning Digital Issues for 2013:
  1. Big Date
  2.  e-Commerce
  3. Social Media
  4. Shift of Ad Spending to Digital
  5. Audience Targeting vs. Media Location
  6. Measuring Digital Media Campaigns
  7. Growth of Smartphones and Tablets
  8. Multi-Platform Media Planning and Analysis
  9. Real-Time Marketing Insights
  10. Privacy
http://www.comscore.com/Insights/Blog/The_Top_Ten_Burning_Issues_in_Digital
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Kevin Benedict, Head Analyst for SMAC, Cognizant
Read The Future of Work
Follow me on Twitter @krbenedict
Join the Linkedin Group Strategic Enterprise Mobility
Full Disclosure: These are my personal opinions. No company is silly enough to claim them. I am a mobility and SMAC analyst, consultant and writer. I work with and have worked with many of the companies mentioned in my articles.

Mobile Health News Weekly – Week of June 24, 2012

The Mobile Health News Weekly is an online newsletter made up of the most interesting news and articles related to mobile health that I run across each week.  I am specifically targeting information that reflects market data and trends.

Also read Enterprise Mobility Asia News Weekly
Also read Field Mobility and M2M News Weekly
Also read Mobile Commerce News Weekly
Also read Mobile Marketing News Weekly
Also read Mobility News Weekly

By 2017, one in five wearable wireless electronic devices for the sports and health care market will be used in the medical realm to track things such as a person’s blood sugar level or heart rate, according to a forecast from ABI Research. Read Original Content

A study published in Diabetes Care showed that children with type 1 diabetes who used wireless technologies to monitor and manage blood glucose levels had significantly better glycemic control and diabetes self-management skills than those who did not. Read Original Content

UK Doctors will be encouraged to prescribe smartphone apps to help patients manage conditions ranging from diabetes to depression, the Government has announced. Read Original Content

Webalo technology eliminates the need for traditional mobile application development tools and custom programming to provide in hours, instead of weeks or months, mobile access to the specific enterprise data and functions that smartphone and tablet users rely on to do their jobs.  This newsletter is sponsored in part by Webalo, www.webalo.com.

Happtique, a mobile health application store aimed primarily at healthcare providers, plans to launch an mRx program that will give hospitals and physicians a mechanism for prescribing mHealth apps to patients. Read Original Content


Results of a survey from Blue Chip Patient Recruitment indicate just 26 percent of users visit health-related Websites, 18 percent download health-related mobile apps and 8 percent spend time at online health communities. Read Original Content

A number of mhealth tools are starting to slowly work their way into mainstream use for patients, such as a blood pressure cuff that connects to a smartphone, a blood glucose meter for iPod touch and iPhone devices, and an app that alerts people when it is time to take their next dose of their medications. Read Original Content

Recyclebank and Transport for London have partnered to release an iPhone app that gives users rewards when they opt out of public transportation and choose to walk or cycle to get around instead. Read Original Content

With the proliferation of mobile devices in healthcare and the growing demand for information delivered to those devices, healthcare interoperability collaborative Integrating the Healthcare Enterprise International has produced an implementation guide for providing such access. Read Original Content

Mobility News Weekly – Week of June 24, 2012

The Mobility News Weekly is an online newsletter made up of the most interesting news and articles related to enterprise mobility that I run across each week.  I am specifically targeting information that reflects market data and trends.

Also read Enterprise Mobility Asia News Weekly
Also read Field Mobility and M2M News Weekly
Also read Mobile Commerce News Weekly
Also read Mobile Marketing News Weekly
Also read Mobile Health News Weekly

India has unveiled a new version of what it says is the "world's cheapest tablet computer" - the Aakash 2.  Read Original Content

Samsung Electronics Co. expects sales of its new Galaxy S III, launched at the end of last month as a main rival to Apple's iPhone, to top 10 million during July, making it South Korean group's fastest selling smartphone.  Read Original Content

Microsoft has announced its developed version for its next smartphone operating system, Windows Phone 8. WP8 will come with an alteration in the start screen, a new live tiles feature and offer to resize tiles.  Read Original Content

ClickSoftware is an SAP mobility partner and the leading provider of automated workforce management and optimization solutions for every size of service business.  This newsletter is sponsored in part by ClickSoftware.

Motorola Solutions just bought Psion Corporation for $200 million in cash to bolster its work with industrial companies. The deal will mostly focus on improving Motorola Solutions' toughened-up handhelds and in-car terminals.  Read Original Content


Samsung Electronics, already a world leader in TVs and smartphones, is taking the fight to Intel Corp for the number one slot in semiconductors, betting on strong growth in so-called logic chips that are the brains inside today’s fast-selling smart mobile devices.  Read Original Content

HTC has canceled the planned launch of its high-profile One series in Brazil, and is pulling out - completely - from that market.  Read Original Content

Mobility News Weekly – Week of June 17, 2012

The Mobility News Weekly is an online newsletter made up of the most interesting news and articles related to enterprise mobility that I run across each week.  I am specifically targeting information that reflects market data and trends.

Also read Enterprise Mobility Asia News Weekly
Also read Field Mobility and M2M News Weekly
Also read Mobile Commerce News Weekly
Also read Mobile Marketing News Weekly
Also read Mobile Health News Weekly

Microsoft has unveiled Surface - its own-brand family of tablets. The touchscreen computers will be powered by its upcoming Windows 8 system and contain a choice of an Intel or ARM-based processor.  Read Original Content

Imagination Technologies, the British company behind the graphics for the iPad and iPhone, has posted a 53 percent rise in full-year profits.  Read Original Content

Apple’s iPad will grow its share of the booming tablet market over its Android-based rivals this year, thanks in large part to new features introduced with the iPad 3 and the company’s decision to reduce the prices further on the iPad 2, according to market research firm IDC.  Read Original Content

ClickSoftware is an SAP mobility partner and the leading provider of automated workforce management and optimization solutions for every size of service business.  This newsletter is sponsored in part by ClickSoftware.

It is estimated that around 9.1 Million Canadians have migrated from feature phones to smartphones by the end of 2011, according to TechSci Research.  Read Original Content


Devices from Samsung and Apple captured 50 percent of the global smartphone market in the first quarter - and 90 percent of its profits, according to data from ABI Research.  Read Original Content

By 2017, smartphone accessories will grow to $38 billion in revenues, while feature phone accessory revenues will decline to $12 billion, according to ABI Research.  Read Original Content

Contract electronics maker Celestica Inc. will stop making products for its biggest customer, Research In Motion Ltd., by the end of the year as the BlackBerry maker seeks to cut costs by shrinking its global supply base.  Read Original Content

Mobile Expert Video Series: Alec Berry, Part 2

This is Part 2 of my interview with mobility expert Alec Berry, Director of Professional Services with ClickSoftware.  You can listen to Part 1 here.  In this segment Alec talks about best practices for professional services, and how to successfully deliver mobile projects.  He covers mobile project kick-offs, change management, network connectivity, selecting the right mobile devices and keeping it real.


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Kevin Benedict, Mobile Industry Analyst, Mobile Strategy Consultant and SAP Mentor Alumnus
Follow me on Twitter @krbenedict
Full Disclosure: I am an independent mobility analyst, consultant and blogger. I work with and have worked with many of the companies mentioned in my articles.

Mobile Health News Weekly – June 10, 2012

The Mobile Health News Weekly is an online newsletter made up of the most interesting news and articles related to mobile health that I run across each week.  I am specifically targeting information that reflects market data and trends.

Also read Enterprise Mobility Asia News Weekly
Also read Field Mobility and M2M News Weekly
Also read Mobile Commerce News Weekly
Also read Mobile Marketing News Weekly
Also read Mobility News Weekly

"The global market for mobile health products and services is expected to approach $23 billion by 2017, and much of the growth will not happen in the U.S. but rather in less-developed countries, according to a new report from PricewaterhouseCoopers," MobiHealthNews reports. Read Original Content

Developing nations are adopting mobile health technology at a faster pace than developed countries like the U.S., according to a report by PricewaterhouseCoopers, Healthcare Finance News reports. Read Original Content

According to the Worcester Telegram, researchers at Worcester Polytechnic Institute and UMass Memorial Medical Center have developed a prototype iPhone application that detects if the user has atrial fibrillation. Atrial fibrillation is the most common cardiac arrhythmia in the world and puts the patient at high risk for developing a stroke, typically from an embolic event. Read Original Content

Webalo technology eliminates the need for traditional mobile application development tools and custom programming to provide in hours, instead of weeks or months, mobile access to the specific enterprise data and functions that smartphone and tablet users rely on to do their jobs.  This newsletter is sponsored in part by Webalo, www.webalo.com.

A new report, entitled “The Role of mHealth in the Fight Against Tuberculosis,” details a variety of projects that have shown the effectiveness of using text messages and automatic call-backs on patients’ phones as means of communicating important notices that help sufferers adhere to medication regimens. Read Original Content

AirStrip Technologies is teaming up with Palomar Health to launch a vendor-neutral platform that would allow healthcare providers to access a wide range of patient information sources from smartphones and tablets. Read Original Content


Care transitions technology provider Axial Exchange has acquired mRemedy, a mobile health app company formed by the Mayo Clinic and DoApp in late 2009. Read Original Content

Mobility News Weekly – Week of June 10, 2012

The Mobility News Weekly is an online newsletter made up of the most interesting news and articles related to enterprise mobility that I run across each week.  I am specifically targeting information that reflects market data and trends.

Also read Enterprise Mobility Asia News Weekly
Also read Field Mobility and M2M News Weekly
Also read Mobile Commerce News Weekly
Also read Mobile Marketing News Weekly
Also read Mobile Health News Weekly

Mobile phone giants Vodafone and 02-owner Telefonica, have announced plans to create one shared grid in the UK. The move is designed to improve existing coverage and to speed up the roll-out of superfast 4G services.  Read Original Content

Apple has sought to disrupt the U.S. launch of Samsung Electronic's flagship smartphone by asking a court to ban the product from sale temporarily. Apple claimed the Galaxy S3 infringed at least two of its patents based on its analysis of a model bought in the UK. Read Original Content

Shares of HTC opened 7 percent limit down after the smartphone maker cut its second-quarter revenue target by 13.3 percent and posted a 26 percent decline in May sales from a year earlier.  Read Original Content

Google has demonstrated new mapping technologies in an effort to reassert its position as a market leader. While it boasts one billion users, Google Maps has recently seen defections by some key developers and partners.  Read Original Content

ClickSoftware is an SAP mobility partner and the leading provider of automated workforce management and optimization solutions for every size of service business.  This newsletter is sponsored in part by ClickSoftware.

Facebook has launched an app center to help its members explore software available on the social network. The service will be available on desktop computers as well as on Android and iOS system-based phones and tablets running Facebook's own app.  Read Original Content


In just the two years since the release of Apple's iPad, the U.S. tablet market has reached a "critical mass," with nearly one in four smartphone owners also using a tablet in the three-month period ending in April, according to data released by researcher ComScore.  Read Original Content

A recent report from Ericsson says that by 2017, around 85 percent of the world will be connecting to the Internet through their mobiles and in high-speed.  Read Original Content

Interviews with Kevin Benedict