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Showing posts with the label collaboration

Moving Physical Interactions to Digital During a Pandemic

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When major disruptive events like the Covid-19 pandemic happens they can act as an accelerant or as an obstacle to change.  The pandemic we are experiencing today is no different.  In a recent report by TrustRadius 2020, the following technologies are currently experiencing large increases in demand during the pandemic: Telemedicine Electronic signatures Web conferencing Mobile app development Antivirus Remote desktop Video platforms Webinar Web portal Live chat All of these technologies are designed to facilitate human interactions via digital interaction points thus keeping us safe from virus transmission, and to help us be productive working remotely.   In the case of these technologies the pandemic is accelerating their adoption.

A Deep Dive into the State of Video and Web Conferencing with Zoom President Dave Berman

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In this episode we review the history of web and video conferencing with the president of Zoom, Dave Berman.  We explore how the new generation impacts management, sales, marketing, internal and external communications, and why it should be an important component of every company’s digital transformation strategy. ************************************************************************ Kevin Benedict SVP Solutions Strategy, Regalix Inc. Website Regalix Inc. View my profile on LinkedIn Follow me on Twitter @krbenedict Join the Linkedin Group Digital Intelligence Join the Google+ Community Mobile Enterprise Strategies ***Full Disclosure: These are my personal opinions. No company is silly enough to claim them. I work with and have worked with many of the companies mentioned in my articles.

Mobility and Real-Time Capability Projection

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This weekend I was clever.  That is newsworthy because it doesn't happen very often.  Our son is stationed at a military base that did not receive TV coverage of the Boise State football game on Saturday night.  It must have been the government shut-down.  I can't think of any other reason they wouldn't have shown it.  The solution was a three hour Google+ Hangout whereby mom and dad got to talk to our officer son while the laptop camera "inadvertently" captured and streamed the Broncos game showing on our big screen TV.  It was a nice Hangout -  they won !  We tried Skype first, but the picture was blurry.  Google+ Hangout, however, was picture perfect. Our son is stationed a great distance away, however, using real-time communication and video we can communicate and share what is going on in our lives.  This same kind of technology can be used in the context of " capability projection " for companies.  Here is my definition of capability projection,

SMAC Expert Series: SAP's Sameer Patel

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Is your company thinking about enterprise social collaboration platforms?  Many CIOs are in the process of testing collaboration platforms today, but not quite knowing what to do with them.  In this short video interview, recorded at SAPPHIRE NOW 2013 a couple of weeks ago, SAP's GM for Enterprise Social Software, Sameer Patel answers my questions on social platforms.  Enjoy! Video Link:  http://youtu.be/8nUf5NXF-go Watch Part 2 of this interview here . Watch Part 3 of this interview here . ************************************************************* Kevin Benedict , Head Analyst for Social, Mobile, Analytics and Cloud (SMAC) Cognizant View Linkedin Profile Read the whitepaper on mobile, social, analytics and cloud strategies Don't Get SMACked Learn about mobile strategies at MobileEnterpriseStrategies.com Follow me on Twitter @krbenedict Join the Linkedin Group Strategic Enterprise Mobility Full Disclosure: These are my personal opinions.

17 Questions to Ask When Developing Mobile Apps

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In this short video I review the 17 questions to ask when preparing to develop a mobile app.  These are basic questions, and I cover them fast!  Enjoy! ************************************************************* Kevin Benedict , Head Analyst for Social, Mobile, Analytics and Cloud (SMAC) Cognizant View Linkedin Profile Read the whitepaper on mobile, social, analytics and cloud strategies Don't Get SMACked Learn about mobile strategies at MobileEnterpriseStrategies.com Follow me on Twitter @krbenedict Join the Linkedin Group Strategic Enterprise Mobility Full Disclosure: These are my personal opinions. No company is silly enough to claim them. I am a mobility and SMAC analyst, consultant and writer. I work with and have worked with many of the companies mentioned in my articles.

Is Social and Mobile Collaboration a Thing for the Enterprise?

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This week I have been working with companies in the Benelux on social and mobile strategies.  Today, I met with one CIO who says they have done POCs (proof of concepts) with three different social collaboration platforms, and each time the projects failed to catch on and be used by employees. I also recently read a ZDNet article  that included an interview with Jive's CEO Tony Zingale.  In this article, " Zingale acknowledged that the failure rate on social software that's merely flipped on and expected to work wonders is 'pretty high.'  He adds, 'Y ou have to learn how to be social and collaborate.'" How does a company learn to be social and collaborate? Is this a technology issue or a change management issue?  We as individuals have jumped into the social and collaboration scene pretty easily.  We use Facebook for ourselves and our soccer clubs.  We tweet and use Dropbox to share all kinds of files, we use email distribution lists to organize sch

Mobile Devices, Management Structures and SMAC, Part 2

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Last week a gentleman called asking my advice on mobile CRMs.  We discussed the size of his company and the specifics of his needs, but then he said something that was profound.  He said, "I don't think I need to collect and update a lot of contact information in the CRM these days, because it is all available online on social networking sites."  It is true!  I can track down just about anyone in seconds on my iPhone. Today, if someone gets a promotion or changes job status, we can see that instantly on LinkedIn.  We can stay connected no matter if his work phone number and email changes.  The social and mobile CRM is upon us. I was reading an Aberdeen report this week on SoMoCo (social, mobile, cloud) trends.  Here are the reasons companies said they are embracing the social CRM in particular: Converse with customers on channels preferred by them (66%) Provide information to groups of customers (54%) Monitor customer sentiment (47%) Collect customer feedback w