Tuesday, June 30, 2020

Moving Physical Interactions to Digital During a Pandemic

When major disruptive events like the Covid-19 pandemic happens they can act as an accelerant or as an obstacle to change.  The pandemic we are experiencing today is no different.  In a recent report by TrustRadius 2020, the following technologies are currently experiencing large increases in demand during the pandemic:
  • Telemedicine
  • Electronic signatures
  • Web conferencing
  • Mobile app development
  • Antivirus
  • Remote desktop
  • Video platforms
  • Webinar
  • Web portal
  • Live chat
All of these technologies are designed to facilitate human interactions via digital interaction points thus keeping us safe from virus transmission, and to help us be productive working remotely.   In the case of these technologies the pandemic is accelerating their adoption.

Many other categories of technologies are also being accelerated.  Categories that enable digital commerce such as anti-fraud solutions, authentication technologies and supply chain risk management, etc.  These categories are being accelerated because of the increases in digital commerce, supply chain disruptions and the increases in opportunistic cyber-attacks and cyber-crime happening during the pandemic as well.

Today, I read about a new type of swine flu that scientists have discovered and are watching carefully.  History and recent events have taught us that the globalization of business, supply chains, workforces and travel have made it certain that global pandemics will be increasing, and technologies that can assist us to live and work under these constant threats will be in high demand.

Read more on Covid-19 business impacts here:
  • The Covid-19 Pandemic Impact on the Global Supply Chain with Expert Roger Blumberg
  • The Covid-19 Impact on Digital Transformation with Expert Nadia Vincent
  • Business-as-a-Service a Resilient Response to Pandemics
  • Speed, Accidents and Pandemics
  • State and Local Supply Chains Challenged by the Pandemic
  • Paying the Piper In the Midst of a Pandemic
  • What is the Destination of Technological Progress?
  • Protecting Our Global Economic Network from Pandemics
  • Post-Pandemic Risk Strategies for Supply Chain and Procurement Leaders
  • Superstitions, Spaceships and Covid-19
  • Covid-19 and the Value of Ideas
  • Six Degrees to Contagion - Lessons from the Covid-19 Pandemic
  • Ecosystem Commerce and Pandemic Supply Chains - Interview with TCS Expert Rich Sherman
  • Covid-19 and the Role of a Futurist
  • Pre-Pandemic Assumptions and Presumptions
  • A Mid-Pandemic Interview with Supply Chain Risk Expert Joe Carson
  • Space, Pandemics, Roman Roads and Air-Conditioners
  • Navigating a Pandemic with Dropbox's CMO Tifenn Dano Kwan
  • Thinking Like a Futurist During a Pandemic with Frank Diana
  • Napoleon, True Competition and Pandemics
  • Covid-19, Demographics, Risk Analysis and Mobile Apps
  • A Pandemic Inspired Tsunami of Channel Switching
  • Ahead of the Curve - Pandemic Responses and Business
  • Pandemic Resilience is Knowing When to Quit
  • Using Data and Deming in a Pandemic
  • The Steps Required to Stop and or Live with the Pandemic
  • Flattening the Curve of a Risky Future
  • A Faustian Bargain Involving Privacy, Pandemic and a Functioning Economy
  • Leadership and Mental Biases in a Pandemic
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    Kevin Benedict
    Partner | Futurist | Leadership Strategies at TCS
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    ***Full Disclosure: These are my personal opinions. No company is silly enough to claim them. I work with and have worked with many of the companies mentioned in my articles.