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Showing posts with the label mobile expert

The End Game of Digital Transformation

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Digital transformation requires participants to have a vision for and understanding of what they are trying to achieve and why. In fact, the lack of a clear digital strategy is the second biggest mistake companies make in digital transformation, right behind moving too slowly, according to the middle managers we surveyed. Digital strategies, however, should evolve out of a documented, enterprise-focused digital transformation “doctrine.” The purpose of a digital transformation doctrine is to create a unified understanding of why digital transformation is needed. An organization’s doctrine should influence its strategy, its operating model and the tactics it uses to compete. A simple example of a doctrine could be: The digital transformation of our marketplace is changing the behaviors of our customers and the nature of our competition.  We must embrace and respond to these changes by creating a digitally agile business, and employing digital technologies and strategies. We will ac

The Day Big Data Analytics Died

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The Huffington Post gave Donald Trump a 2% chance of winning, The New York Times 15%.   The best polls, prediction markets and analytics predicted a Hillary Clinton victory in the days before the election, yet they were all wrong.   The national media’s predictive analytic systems failed catastrophically.   Why? Analytic systems require timely data on all the variables that impact a system and measure its performance.   Analytics requires support from an optimized information logistics system (OILS), which describes the a system that manages the full lifecycle of data from collection, transmission, processing, analysis, reporting, data driven decision-making, action and archiving.   An OILS is only as good as the data.  It can only function correctly if it is collecting the necessary data inputs.   For example the sensors in an Internet of Things (IoT) system must be attached to the right “things” that impact operations, to provide full system visibility and insight. The pre-ele

Merging Humans with Enterprise AI and Machine Learning Systems

Artificial intelligence and machine learning systems are made up of code and algorithms, and as such, they work as fast as computers can process them.  Often this means massive amounts of learning can be accomplished every second without stop 24x7x365.  Code doesn't need to take weekends off, holidays, or sick time. Code doesn't get tired. It can recognize complex patterns, areas of potential improvement and problems in real-time (aka digital-time).  Given these available computing capabilities and speeds, what are executives to do with AI and machine learning, when we live and operate in relatively slow human-time, and work within organizations that work at an even slower pace of organizational-time. I believe the first step is to admit we have a problem - the problem is a difference in the speed that computers can operate and the speeds us humans can operate.  The second is to understand what a solution might look like - how humans and computers can best integrate and oper

Mobile Expert Interviews: PowWow Mobile's CEO Kia Behnia

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The enterprise mobility software vendor space has been around for more than a decade, but new start-ups continue to enter the market with ambitions to address unsolved problems and challenges.  In this interview, I ask  PowWow Mobile  CEO Kia Behnia, why an enterprise mobility start-up now?   Kevin Benedict's latest video on mobile commerce trends and strategies: ************************************************************************ Kevin Benedict Senior Analyst, Center for the Future of Work, Cognizant Writer, Speaker and World Traveler View my profile on LinkedIn Follow me on Twitter @krbenedict Subscribe to Kevin's YouTube Channel Join the Linkedin Group Strategic Enterprise Mobility Join the Google+ Community Mobile Enterprise Strategies ***Full Disclosure: These are my personal opinions. No company is silly enough to claim them. I am a mobility and digital transformation analyst, consultant and writer. I work with and have worked with many of

Competing in Future Time and Digital Transformation

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Digital Transformation is the process of transforming a business from one state to another - from a state where businesses operate in Human time, to a state that operates in Digital time and finally to Future time.  Businesses today must digitally transform in order to compete in all three of these time continuums simultaneously.  Let’s first identify these different time continuums: Human time – time governed by our physical, biological and mental limitations as humans Digital time – time governed by computing, networking and data transmission speeds Future time – time governed by predictive analytics, algorithms and artificial intelligence Human time cannot compete with Digital time in a mobile and always connected world. Human time cannot deliver the real-time mobile and online commerce speeds that digital consumers require. For example, you can’t have a human responding to mobile search queries, or mobile payments, rather you need optimized information logistics systems

Digital Hope and Redemption in the Digital Age

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“You have a memory like an elephant,” is truly a compliment.  Researchers document all kinds of remarkable examples of the recall power of elephants, and this is credited with their ability to survive harsh environments as noted in this Scientific American article  http://www.scientificamerican.com/article/elephants-never-forget/ . Our human memory also helps us learn from past experiences and mistakes, avoid recognizable hazards and keep track of our very busy lives.  Our memories for the most part have served us well, but the same might not always be said about digital memory in an always connected, real-time world.  One of the most valuable concepts known to man is hope.  Hope is the belief that things can change and get better.  It is the belief that one can turn the page and start a new life.  It is the motivation that draws many to get out of bed each morning, recover from past mistakes, and go to work.  Bankruptcy laws were designed, in part, to give hope. The Supreme C

Rwanda: Mobile and Digital Strategies on Display

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Ten bags!  That is what we carried back from Rwanda, a small mountainous country in east equatorial Africa last night.  Why? The short answer is we have friends in Boise, Idaho with family and friends in Rwanda.  We took 7 bags to Rwanda, but unexpectedly returned with 10. Our refugee friends that have been resettled in the USA miss many familiar things from the region of their birth.  Now that they have jobs and money in the USA, they put in orders with their family and friends for the things they miss most.  We were surprised when we delivered a suitcase full of clothes to family members in a refugee camp high in the mountains of Northern Rwanda, and they gave us three in return.  We experienced that more than once. So much for traveling light! While in Kigali, Rwanda I had the honor of speaking to a number of government ministries and most of the large banks about digital strategies.  Not so much digital transformation though.  How do you talk about digital transformation when di