Showing posts with label pyxis mobile. Show all posts
Showing posts with label pyxis mobile. Show all posts

Mobile Expert Video Series: Zenware's Jody Sedrick

I had the honor of being invited to be the keynote speaker at the annual conference of the Idaho Business League yesterday.  It is a rare time that I get to attend an event close to home.  The conference was packed, and we had a great time together discussing enterprise mobility and what it means to the businesses of Idaho.

While attending the conference, I met up with Jody Sedrick, one of the founders of Zenware.  Zenware develops cloud based mobile applications that are integrated with Quickbooks, a huge market!  This video is an interview that I did with Mr. Sedrick.




Upcoming Webinar of Note:  HTML 5 vs Native Mobile App Development: Practical Insights, The VDC Research Report on Mobile Development Strategy. February 2, 1 PM EST  Register Here!

*************************************************************
Kevin Benedict, Independent Mobile Industry Analyst, Consultant and SAP Mentor Volunteer
Follow me on Twitter @krbenedict
Full Disclosure: I am an independent mobility analyst, consultant and blogger. I work with and have worked with many of the companies mentioned in my articles.

Mobile Strategies, PIOs, Optimized Intersections and Patterns of Life, Part 1

Several weeks ago I introduced, in an article on this site, the concepts of PIOs (performance impact objects) and PIVs (performance impact variables) and their role in managing a mobile workforce.  Today, I want to expand upon the concept of PIOs and introduce two additional concepts, 1) optimized intersections, and 2) an emerging concept from the intelligence community called "patterns of life." We will then explore how these can be useful to an enterprise seeking to maximize efficiencies and the value of their enterprise mobility solutions.
Click to enlarge

Let's first review some examples of PIOs.

People
Parts/Supplies/Materials
Tools
Job/work locations
Equipment
Transportation
Vendors
Subcontractors
Jobsite access
Permits/Approvals

For any particular job, the required PIOs must all come together at the right time and place (read 4D Field Services) in order to optimize your productivity and efficiencies (see image).  The optimized intersection is where all of these items come together in the most optimal manner.

To optimize your productivity, you can employ enterprise mobility solutions, GPS tracking devices, M2M solutions, real-time business intelligence and shared dynamic schedules that will continually estimate the "optimized intersection" for each job.


One of the challenges with implementing these kinds of "real-time" capabilities is that they often involve third parties.  Most often you do not have full control of the technology solutions that your vendors, suppliers and subcontractors use.  So how does an enterprise actually implement this strategy?

Utilizing HTML5 mobile applications on smartphones with GPS tracking and date and time capturing capabilities are a big step in the right direction.  Integrate these HTML5 apps with your "optimized intersection" and dynamic scheduling capabilities and you are making big progress.

Why HTML5?  Pure HTML5 mobile apps will allow you to support the widest number of mobile devices in the most efficient manner possible.  Especially if you want your third party subcontractors and vendors to use your mobile apps on their smartphones so they can participate in your "optimized intersection" solution.

In Part 2 of this article we introduce the concept of "patterns of life" and how it relates to enterprise mobility.

*************************************************************
Kevin Benedict, Independent Mobile Industry Analyst, Consultant and SAP Mentor Volunteer
Follow me on Twitter @krbenedict
Full Disclosure: I am an independent mobility analyst, consultant and blogger. I work with and have worked with many of the companies mentioned in my articles.

Enterprise Mobility Vendor Pyxis Mobile Becomes Verivo

Pyxis Mobile becomes Verivo
I received a call early this week from Pyxis Mobile's CMO Chris Willis.  He wanted to let me know of big and exciting changes happening at Pyxis Mobile.  The most obvious is their name.  They will henceforth be known as Verivo, The Enterprise Mobility Company.  On a branding and marketing note - they have also adopted the color purple.

In addition to their new fondness for all things colored purple, they are now sitting on top of a truck load of green cash from big name investors including Commonwealth Capital Ventures, Ascent Venture Partners and Egan-Managed Capital.  A grand total of $17 million in new cash from this latest round of funding.  This latest round is intended to fund their new super sized ambitions, new offices, new global expansion (Asia and Europe) and a lot of new hiring.  If you are a mobility expert looking for new and exciting work contact them.

Verivo (formerly Pyxis Mobile) has a lot of interesting mobile technology and a very unique pricing structure based not on numbers of users, but on servers.  This can dramatically simplify pricing and allows for unlimited numbers of mobile users.  This contrasts with many mobile vendors and ERP companies that charge by the user or transaction.

Verivo did well last year as Pyxis Mobile.  They reported 220 percent increases in license bookings, and revenue run rate of 50%.  Their customer base increased by 170%.  They are now focused on scaling globally.

It will be very interesting to watch how Verivo manages their growth and expansion in 2012.

*************************************************************
Kevin Benedict, Independent Mobile Industry Analyst, Consultant and SAP Mentor Volunteer
Follow me on Twitter @krbenedict
Full Disclosure: I am an independent mobility analyst, consultant and blogger. I work with and have worked with many of the companies mentioned in my articles.

HTML5 Reflections on 2011 and Trends for 2012


Mobile Analyst's Predictions

I was moderating a panel of mobile analyst in November and asked them what percentage of enterprise mobility applications were going to be written in HTML5 by 2013.  The answers I received were 30-50%. My personal prediction is that it will be even higher, perhaps even 75%.

Flash loses to HTML5


In the war between Flash and HTML5 for mobile video,  Flash lost.  Adobe gave up on Flash in November of 2011 and put its support behind HTML5.
“Layoffs were paired with a halt to development of Flash Player for mobile browsers, with mobile Flash support limited to critical bug fixes and security updates for existing device configurations.”

HTML5-based games included in the article,  “Zynga CTO:Four predictions for 2012”


Games developed using HTML5 are faster, smoother, and more responsive, says Cadir Lee, CTO of Zynga in a December 29, 2011 article for CNET.  One of his predictions for 2012 is that “open web stack will take hold for browser-based games”.


Read original content









2012 and the “App Internet”


In the debate about the future of the web, one prediction, from Forrester CEO George Colony, is a new “app internet”, in which HTML5 and JavaScript are two key components.  Dominiek ter Heide, CTO and co-founder of Bottlenose, states that “The combination of HTML, JavaScript and CSS is proven, widely adopted and already available on all of these platforms. When it comes to building apps, HTML5 and JavaScript is here to stay. The Document Web is dying, albeit slowly.”

Read original content


The rise of HTML5

Since HTML5 is now supported by all major mobile devices.  Adobe adds (in a November 9, 2011 Adobe blog post), “This makes HTML5 the best solution for creating and deploying content in the browser across mobile platforms. We are excited about this, and will continue our work with key players in the HTML community, including Google, Apple, Microsoft and RIM, to drive HTML5 innovation they can use to advance their mobile browsers.”

Read original content


Prediction – Hybrid Apps with HTML5 Will be the Norm


From GigaOm’s “16 predictions for mobile in 2012," published on December 30, 2011:  “The standards for HTML5 are still in motion so native apps will continue to be stronger than web-based apps. But as in 2011, many of the native apps on smartphones will use HTML5 as a base with a native wrapper around them. With the number of HTML5 compatible handsets expected by 2013, we’ll see momentum grow for true web apps on low-end phones.”





*************************************************************
Kevin Benedict, Independent Mobile Industry Analyst, Consultant and SAP Mentor Volunteer
Follow me on Twitter @krbenedict
Full Disclosure: I am an independent mobility analyst, consultant and blogger. I work with and have worked with many of the companies mentioned in my articles.

HTML5 – What’s New Christmas Week?

New HTML5 GPS App

Software company TeleNav has developed a browser-based HTML5 app that delivers voice-enabled, turn-by-turn GPS navigation on most mobile devices.  The service is now available for developers, and is scheduled for launch to the public in the first part of 2012.

From the press release issued December 14, 2011:  “By simply adding one line of code, developers of mobile websites or of apps with local content will have a free and easy way to integrate full GPS turn-by-turn directions into their services, creating a more seamless user experience and increasing user engagement and time spent within their applications.”

For more information click here.

iOS Beats Android in HTML5 Performance Evaluation

A study conducted by Sencha, Inc. (www.sencha.com) shows that Apples iOS 5 wins over Google’s Android in HTML5 browser performance.  Sencha deals with frameworks used in creating web apps for HTML5.  According to the study, the latest Android OS, the Ice Cream Sandwich, shows advances in the Android browser, but the iOS still offers better performance.







Google Says “Let it Snow” with New Holiday Hidden “Easter Egg”

For a fun holiday effect, go to Google’s home page (www.google.com) in your HTML5 supported browser, type in “let it snow” and watch to see what happens.  Your screen will frost over with HTML5 snow flurries until a “defrost” button appears.  The search also produces Dean Martin and Frank Sinatra links.  For another cool holiday effect, type in “Christmas” or “Hanukkah”.

appMobi tackles HTML5 sound problem


A problem with HTML5 is that it can only play one sound at a time.  appMobi is now using “multi-channel sound” to allow developers to layer sounds on top of one another to generate a more dynamic audio experience, according to a December 19, 2011 article from ReadWriteWeb.



*************************************************************
Kevin Benedict, Independent Mobile Industry Analyst, Consultant and SAP Mentor Volunteer
Follow me on Twitter @krbenedict
Full Disclosure: I am an independent mobility analyst, consultant and blogger. I work with and have worked with many of the companies mentioned in my articles.

New Security Concerns with HTML5 - Guest Security Expert


We are fortunate to have a guest mobility and security expert, Joe Bulman, share his HTML5 insights with us today in this article.  Thanks Joe!

A recent survey (State of BYODreported, “Enterprises are widely embracing Mobile Device programs, including the most highly regulated and security conscious industries.  Additionally, there is no doubt that the variety of mobile device selections have grown significantly. For these reasons, businesses must support a best-of-breed security device approach rather than predicting and attempting to police specific technologies. HTML5 relates to this growing trend of mobile devices within an organization through the provisioning of applications to these devices.

HTML5 is more than a web markup language, it is a suite of technologies that improves the usability of web applications. While HTML5 entails the usual updates to HTML such as tags, styles and field types, many additional features are incorporated like multi-threading, local databases and a brand-new protocol called WebSockets.


The reason for a new protocol is from the inadequacies of HTTP for building today’s web applications. HTTP is big and slow; too big when scaling infrastructure and too slow for pages with dynamic content. While many existing web apps work fine today, they are using third party technologies such as Adobe Flash to supplement HTTP. With online and mobility business models at risk, a kinder, gentler technology (read: non-proprietary) is required. That’s where HTML5 hits the mark. Steve Jobs stated, “The world is moving to HTML5.” Apple iOS, Google Android, RIM Playbook and Blackberry OS are all equipped with HTML5 support.

HTML5 on the device will power a range of online business applications including messaging, collaboration, intelligence, data and mobility. According to a CISCO study (Entering the Zetabyte Era, 2011-06-01), global business Internet traffic alone will grow by 19 percent from 2010 to 2015; however, mobile business traffic will increase by 79 percent compounded.  The “connected device” is quickly becoming the platform of choice, delivering applications rich with HTML5 content. Unfortunately, this content explosion will come with security consequences. How do you protect a myriad of devices using a plethora of content over a range of protocols?

Traditionally, locks are placed on the doors to our businesses. That was once sufficient for keeping most bad guys out. With the arrival of the Internet came a new type of ubiquitous intruder known as the hacker. Firewalls, Intrusion Detection/Prevent and Web gateways arrived to the organization’s defense. These solutions provided adequate protection for the limited content flowing through the networks. With today’s richer HTML5 content, new protocols such as WebSocket and disparate devices, businesses must do more to protect themselves. So where do devices, content and protocols meet? At the network!


A winning, yet-secure mobile and HTML5 strategy must center on the secure delivery of ‘clean’ content flowing in and out of the organization at its most accessible spot, the network. Fortunately, a new breed of security technology has arrived to tackle such content, Deep Content Inspection (DCI). Applying DCI at the network layer works much the same as anti-malware works on the desktop. Content is scanned thoroughly for malware, viruses, spam and data leakages – and if deemed clean, it can continue on to or from the device. If it is not clean, the content will be prevented from proliferating. Not all DCI implementations are equal as full visibility of all content is a requirement. Organizations will need to choose a DCI vendor who fully supports HTML5, including its powerful, yet stealthy WebSocket protocol.

You may contact the author with any questions.  His contact details follow:

Joe Bulman
Senior Systems Architect, Wedge Networks
403.830.8407
Joe.bulman@wedgenetworks.com
For more information on HTML5 protection, visit http://www.wedgenetworks.com/component/content/article/229.html

*************************************************************

Kevin Benedict, Independent Mobile Industry Analyst, Consultant and SAP Mentor Volunteer
Follow me on Twitter @krbenedict
Full Disclosure: I am an independent mobility analyst, consultant and blogger. I work with and have worked with many of the companies mentioned in my articles.

Conjecture, Enterprise Mobility and Mobile Strategies

Conjecture and the Mobile
Work Force
The word "conjecture" seems the perfect word for companies that try to manage a mobile workforce without a real-time mobile strategy and/or mobile technologies.  What is the definition of conjecture?

Conjecture:  An opinion or conclusion formed on the basis of incomplete information.

If an enterprise has a mobile workforce, deliveries or remote job sites it is imperative that they have real-time visibility into the location and status of their operations, resources and personnel.  Without real-time visibility they are managing through conjecture.  Managing with incomplete information although unavoidable at times, is not ideal.  Reducing the amount of conjecture is certainly the goal of any manager.

Many companies that have historically operated on an "estimate" (aka - conjecture) basis, have never been able to capture the value inherent in a real-time operation.  Managing an operation in real-time requires real-time visibility.  In my recent article on 4D Field Services I discuss the value of adding time to GPS location data.  When you have real-time data on both time and location, you can make real-time management decisions not using conjecture, but on real-time and complete data.





Companies seeking productivity gains, efficiencies, better customer service and cost reductions will benefit from reducing conjecture by deploying mobile solutions that enable their mobile workforces to exchange real-time data with management and business solutions.

Here are a few real life examples of "estimates/conjecture" vs. "real-time."  Many companies still plan their mobile workforce schedules based on estimated times and job codes.  These estimates are often used to schedule thousands of personnel.  However, like the saying goes, "The battle plan is thrown out at the first shot."  Suddenly, people are sick, there is heavy traffic, the customer is not at the job site, the permit was not issued, the parts did not arrive and equipment fails.

Real-time visibility and real-time data exchanges via mobile solutions enable you to react and solve problems that arise in real-time and to use complete or at least more complete data.  Managing a real-time enterprise is different.  It requires thinking about how business processes will be different when data is real-time.  It requires different management processes, styles and strategies.

I recorded a Video Comments last week on the subject of conjecture and the real-time enterprise that you may also find interesting.



*************************************************************
Kevin Benedict, Independent Mobile Industry Analyst, Consultant and SAP Mentor Volunteer
Follow me on Twitter @krbenedict
Full Disclosure: I am an independent mobility analyst, consultant and blogger. I work with and have worked with many of the companies mentioned in my articles.

Conjecture, Field Services and Enterprise Mobility

In this Video Comments segment I discuss the word "conjecture" and how it relates to field services and enterprise mobility, plus mobile strategies and decision making tools.  I hope you find it useful.







*************************************************************
Kevin Benedict, Independent Mobile Industry Analyst, Consultant and SAP Mentor Volunteer
Follow me on Twitter @krbenedict
Full Disclosure: I am an independent mobility analyst, consultant and blogger. I work with and have worked with many of the companies mentioned in my articles.

December 2011 Research on Enterprise Mobility

I am sitting in my leather reading chair with my coffee next to a warm, early morning fire reading about enterprise  mobility.  I am re-reading Aberdeen Group's Mobility in ERP 2011, which is one of the best reports I have read all year, and Cognizant's whitepaper, Enterprise Mobile Apps.  Here are some of the insights I have gleaned this morning.

Aberdeen Group's paper: Best-in-Class companies spend 25% of the work week trying to access information, all the others spend almost 40% of their time trying to access information.

Cognizant's paper: Millennials (i.e. generation Y) - will increasingly be unwilling to accept the idea of being bound to a desktop computer in their work lives either as employees or customers.  In their minds, productivity, communications, collaborations and decision-making are all dependent on having a mobile device with which they can access their network of peers, whatever information they need, and hundreds of targeted applications.

The paper goes on to say that millennials may not even know how to work at peak capacity without mobile devices.

When you synthesize the ideas in these two papers the conclusion is that some of the most valuable employee skills both now and in the future is a thorough understanding of how to use mobile devices, mobile applications, their peer and social networks and a plethora of mobile information sources to quickly find and access the information they need to optimally do their job.


On August 14th of this year, Thomas L. Friedman, author of “The World is Flat” wrote an opinion piece for the New York Times that I found very insightful.  Here are a few excerpts, "…globalization and the information technology revolution have gone to a whole new level.  Thanks to cloud computing , robotics, 3G wireless connectivity, Skype, Facebook, Google, LinkedIn, Twitter , the iPad and the cheap internet enable smartphones, the world has gone from connected to hyper-connected.  This is the single most important trend in the world today."

Friedman goes on to say, "... to get into the middle class now, you have to study harder, work smarter and adapt quicker than ever before.  All this globalization (and I would add mobilization) are eliminating more and more “routine” work – the sort of work that once sustained a lot of middle-class lifestyles."

Mobile technologies and a hyper-connected world are changing consumers, employees, economics, politics and the enterprise in dramatic fashion today.  It is critical that companies recognize these trends and develop an enterprise mobility strategy that incorporates and optimizes the value of these trends for their organizations.


*************************************************************
Kevin Benedict, Independent Mobile Industry Analyst, Consultant and SAP Mentor Volunteer
Follow me on Twitter @krbenedict
Full Disclosure: I am an independent mobility analyst, consultant and blogger. I work with and have worked with many of the companies mentioned in my articles.

Mobile Expert Video Series: Powercor's David Weedon

In this interview David Weedon, Business Implementation Manager, with SAP customer and electrical power distributor Powercor, shares how they have mobilized different segments of their field services operations.  Their core business is to manage the poles, wires and equipment that deliver electricity to homes and businesses in Melbourne and through central and western Victoria. They are responsible for the quality and reliability of their customers’ power supply.  David shares details of their implementations, ROIs and what they plan to do next in this video.




*************************************************************
Kevin Benedict, Independent Mobile Industry Analyst, Consultant and SAP Mentor Volunteer
Follow me on Twitter @krbenedict
Full Disclosure: I am an independent mobility analyst, consultant and blogger. I work with and have worked with many of the companies mentioned in my articles.

Kevin Benedict Reporting from Sydney, Australia's Field Mobility Summit 2011

I am speaking and teaching a workshop at the Field Mobility Summit in Sydney, Australia this week.  I would invite you to stay tuned and watch the Mobile Expert Video Series as I interview the experts from down under.




*************************************************************
Kevin Benedict, Independent Mobile and M2M Industry Analyst, SAP Mentor Volunteer
Follow me on Twitter @krbenedict
Full Disclosure: I am an independent mobility analyst, consultant and blogger. I work with and have worked with many of the companies mentioned in my articles.

Smart Ideas and Enterprise Mobility

The late Colonel John Boyd (a leading 20th century military strategist) taught that a successful campaign or mission requires three distinct things:
  1. Smart people
  2. Smart ideas/strategies
  3. Smart things (technologies)
Boyd also taught that the order of the items in the list was important.  Smart things (technologies) was last.

For the purpose of this article let's assume we have smart people and discuss point #2 - smart ideas and strategies.  To get started, let's explore some numbers from my recent survey:
  • 41.6% of survey respondents plan to deploy more than 6 enterprise mobility applications in the next year.
  • 78.6% of survey respondents will be integrating with multiple back end systems.
  • 51.3% have no mobility policy in place.
  • 39.8% of companies have a strategic enterprise mobility plan in place, the rest do not.
We can see from these survey results that there are going to be many enterprise mobility applications, integrated with many back end systems, and there is a great need for policies and strategic planning around enterprise mobility.

In order to make smart choices about things (mobile frameworks, mobile infrastructures, mobile architectures and mobile applications), it is first necessary to have smart people and smart ideas/strategies.  Companies need an enterprise mobility strategy in place in order to know what is the required "smart things" or smart technology choices to make.

I spent several days working with a utility client recently on mobile strategies.  We explored what the company was wanting to accomplish, and how they wanted to accomplish their goals.  Once their strategy was understood and documented, finding the right mobile technologies to support it was not difficult.



*************************************************************
Kevin Benedict, Independent Mobile and M2M Industry Analyst, SAP Mentor Volunteer
Follow me on Twitter @krbenedict
Full Disclosure: I am an independent mobility analyst, consultant and blogger. I work with and have worked with many of the companies mentioned in my articles.

Planning Your Next Mobile Development Project: Best Practices, Hidden Risks

I would like to invite you to join T. L. Neff and me as we present a webinar on the subject of Planning Your Next Mobile Development Project on Thursday, October 20th at 1 PM EDT.  Developing mobile apps brings a new set of challenges and processes that IT teams must be prepared to address.  We’ll focus on the key areas across the software development lifecycle where mobile development differs from traditional IT projects. 

• Learn how to balance project planning and software development processes against today’s constantly changing business and technical requirements for mobile solutions.
• Learn about best practices in defining requirements for mobile apps.
• Avoid the hidden risks in building out and managing the infrastructure to test and deploy mobile apps.

Click here to register!


*************************************************************
Kevin Benedict, Independent Mobile and M2M Industry Analyst, SAP Mentor Volunteer
Follow me on Twitter @krbenedict
Full Disclosure: I am an independent mobility analyst, consultant and blogger. I work with and have worked with many of the companies mentioned in my articles.

HTML5 - What's New This Week?

This week let's take a look at new developments around HTML5, and what companies are doing with it.
 
Facebook Launches HTML5 Platform Plus Apple iPad App

Facebook announced this week that it had  launched an HTML5–based platform, also known as “Project Spartan.”   Users of the will be able to use HTML5-based apps after the impressive overhaul of the iOS version.  Facebook’s Luke Shepard states “We are at the beginning of bringing Facebook Platform apps to mobile.  The features we are launching today are still under development.  They will evolve as we learn more about building richer social experiences on mobile devices.  In addition, we will extend our native support for more mobile platforms such as Android in the near future.  We are excited to see what you will build with these features today and look forward to working with you as we improve these features."

According to Inside Facebook, “iOS developers will get to take advantage of bookmarks, requests and the news feed in the same way that Facebook canvas developers do.”  The changes also allow users to purchase Facebook Credits via mobile.

Facebook also announced its dedicated app for Apple’s iPad. 


Motorola Launches HTML5 Framework for Mobile Apps

Also this week, Motorola launched “RhoElements”, an HTML5 software framework that is designed for developing cross-platform mobile apps.  According to Motorola, the new framework allows developers to create mobile apps “with a consumer-style look and feel” and a consistent interface across multiple mobile platforms.  The new web-based application framework was made possible through Motorola’s acquisition of Rhomobile on July 29, 2011.  Motorola also says that it plans to announce additional cross-platform tools in the coming months.

HTML5 Video Summit

StreamingMedia.com announced on Tuesday that a two-day HTML5 Video Summit will be held in conjunction with the Streaming Media West Exhibition and Conference in Los Angeles, California, November 8 and 9, 2011.  The summit will include how-to sessions, demos, case studies, roundtable panels, and more.  Conference organizers tout HTML5 as “The next generation of online video”. 




*************************************************************
Kevin Benedict, Independent Mobile and M2M Industry Analyst, SAP Mentor Volunteer
Follow me on Twitter @krbenedict
Full Disclosure: I am an independent mobility analyst, consultant and blogger. I work with and have worked with many of the companies mentioned in my articles.

Mobility ROI Weekly - Week of September 26, 2011, Part 3

This week I will publish three Mobility ROI reports (this is 3/3), as I have a bunch of ROIs that I have saved up over the past few weeks but have not had time to share. The ROI (return on investment) report includes ROIs that I come across in my weekly research on the topic of enterprise mobility. My goal is to create an archive of mobility ROIs that we can all use. I hope you find this helpful.

Pacific Gas and Electric, has over 5,000 specialists on 1,500 crews that support 50 million customers.  They use solutions from Clicksoftware that include ClickSchedule, ClickPlan, ClickAnalyze and ClickForecast to manage scheduling and many other things. PG and E recognized the following ROIs:
  • ROI - Productivity gains as a result of centralized scheduling.
  • ROI - Better utilization rates and forecasts as a result of accurate measurement of crew utilization rates and projected utilization rates for future weeks across all regions.
  • ROI - Efficiency gains as a result of management's ability to move crews among service regions.
  • ROI - Cost savings and efficiencies gained by consolidating 67 dispatch offices down to two.
  • ROI - Cost savings and efficiencies gained by providing a unified view of the operational area on one scheduling solution.
Original Source

Property management company Developers Diversified Realty needed an easier way for employees to view updated property records while visiting multiple sites per day.  Webalo was chosen to provide a mobile enterprise system that would update employee smartphones with relevant data while still on the road. The following ROIs were achieved:
  • ROI - Saved time by selecting cloud-based mobility solution.
  • ROI - Saved cost by selecting a cloud-based mobility solution.
  • ROI - Recognized value immediately.
  • ROI - Provided better customer service by keeping all data updated and current on mobile devices.
  • ROI - Cost savings and efficiencies gained by replacing paper and traditional processes.
Original Source

Healthrageous used Pyxis Mobile to create a mobility solution that connects customers through their smartphones and mobile devices to the company’s services. The reported ROIs were:
  • ROI - Improved customer service by connecting customers through mobile devices with their health programs.
  • ROI - Achieved a competitive advantage over other personalized-connected health companies. 
  • ROI - Provided convenient mobile solution to improve service and the user's experience.
Original Source

*************************************************************
Kevin Benedict, Independent Mobile and M2M Industry Analyst, SAP Mentor Volunteer
Follow me on Twitter @krbenedict
Full Disclosure: I am an independent mobility analyst, consultant and blogger. I work with and have worked with many of the companies mentioned in my articles.

Flattening the Stack with Integrated App Development, MDM, and Hosted Solutions

Andre Guillemin
I want to thank my friend and mobility expert André Guillemin for writing this article and sharing it with all of us.

As the mobility needs of the enterprise continue to evolve, solutions providers are under increasing pressure to offer product suites that provide mobile device management, application development, and hosting capabilities all under one roof. Currently, solutions providers tend to specialize in one of the three, forcing most enterprise companies to purchase multiple solutions. Stacked on top of each other, an MDM, app development platform, and a hosting services package may provide the total functionality needed, but it’s not the most elegant solution.

So how are providers responding? The emerging trend among the major players in the mobile enterprise application platform (MEAP) space is to start piling on the features…and fast. Antenna Software just bumped up its MDM capabilities with the release of its Volt platform, which enables companies to publish and manage HTML5 apps with many common enterprise MDM features such as remote wipe. Another example is Pyxis Mobile, which recently rolled out a hosting solution that pairs nicely with its app development platform.

With the race on to expand their capabilities, you may wonder if these companies are biting off more than they can chew. It doesn’t seem so. For starters, most of the companies in this space built their business by developing specific solutions to specific problems. Only recently have they been pressured to expand beyond their core competencies in order to supply more comprehensive solutions that address multiple components of the enterprise mobility ecosystem. Secondly, many companies are filling those gaps not by trying to reinvent the wheel but by partnering with other specialists and rolling out white labeled products. The best example is hosting, where most providers have turned to dedicated hosting services companies to add that capability to their product portfolio because it’s faster, easier, and better for the customer than trying to build it themselves.

Where does all that leave us? As always, the devil is in the details. When shopping around for middleware solutions, make sure you’re prepared with a thoroughly vetted list of requirements and use that list to check it against the capabilities of the products you’re evaluating. Know what apps you’re going to build, who you’re going to build them for, and how they’re going to be used – not just today, but have a strategy that projects out at least three years. Think about the way mobility will grow and evolve within your company. You may be focused on employee apps today but what about customers and supply chain partners? How will your entire company be using mobility in three to five years?

Being able to paint the broad picture and then hone in on the details is critical because knowing exactly which capabilities, functions, and features you require in your development and management tools will help you avoid costly mistakes down the line.

Let us know what’s important to you. Take Kevin Benedict’s Enterprise Mobility Survey and receive a free copy of the results!

Today's Guest Columnist: André Guillemin has over ten years of experience in health care, financial services, and mobile technology. He spent the past three years focused on cross-industry solutions for mobile enterprise application development, including line of business uses in manufacturing, life sciences and wealth management. Mr. Guillemin frequently contributes to industry publications, panels, and events, and is available for consultation on the strategic and tactical use of mobile technologies in the enterprise.

*************************************************************
Kevin Benedict, Independent Mobile and M2M Industry Analyst, SAP Mentor Volunteer
Follow me on Twitter @krbenedict
Full Disclosure: I am an independent mobility analyst, consultant and blogger. I work with and have worked with many of the companies mentioned in my articles.

The Benefit of Custom Mobile Applications

There are at least two kinds of mobile applications for large enterprises to consider:
  1. Me-too-apps
  2. Only-me-apps
Me-too-apps often provide efficiency gains and remove the friction from various workflows and processes.  These apps are often simple, easy to implement and off-the-shelf.  Soon all of your competitors will also recognize the value of these mobile apps and will implement.

Only-me-apps are customized applications that often take advantage of your unique processes, unique combinations of back office systems and unique products and services.  Many companies have dozens of different business solutions, ERPs, bespoke database applications, BI systems and other software applications in their inventory.  There can literally be hundreds and even thousands of different combinations of these systems that can be connected together to support mobile workers and applications, and to provide unique competitive advantages.

I have met with many very large companies that view their particular mobile application as a competitive advantage.  One large CPG company that I met with this summer said they have a mobile application that is over 10 years old, but it still provides them with a competitive advantage in their industry.

Mobile applications and mobile strategies that will truly transform a company are likely going to involve the following:
  1. Very smart people
  2. Very smart strategies
  3. Mobile technologies that support points 1 and 2.
In order to effectively support a customized mobile application environment that may have dozens of mobile solutions, you will require specific kinds of platforms, toolkits and mobile security systems to set it up and to manage it.

I will be speaking this week on the subject of "Delivering Competitive Advantages Through Custom Mobile Apps" in this upcoming webinar.


*************************************************************
Kevin Benedict, Independent Mobile and M2M Industry Analyst, SAP Mentor Volunteer
Follow me on Twitter @krbenedict
Full Disclosure: I am an independent mobility analyst, consultant and blogger. I work with and have worked with many of the companies mentioned in my articles.

Mobile Expert Video Series: Sybase's Jagdish Bansiya

I want to highlight a couple of interviews that I have recorded this week at SAP TechEd 2011 that focus on mobile strategy.  Jagdish Bansiya PHD is the CTO of Enterprise Mobility at Sybase, and in this interview he shares his thoughts on what it means for mobile applications to be truly "transformational."  I will publish another interview later today that I recorded with Ahmed El Adl PHD that also focuses on mobile strategies, so watch for this one as well.

Also don't forget that everyone that takes the enterprise mobility survey will receive the final results for free.




*************************************************************
Kevin Benedict, Independent Mobile and M2M Industry Analyst, SAP Mentor Volunteer
Follow me on Twitter @krbenedict
Full Disclosure: I am an independent mobility analyst, consultant and blogger. I work with and have worked with many of the companies mentioned in my articles.

Mobile Expert Video Series: SAP's CIO Oliver Bussman

I have had the honor of spending time with SAP's CIO Oliver Bussman this week.  I first moderated a panel on enterprise mobility that he participated on, attended a Q&A session with him, and then cornered him for an interview in the garden at the Venetian last evening.  In this video interview we discuss his experiences with deploying over 9,000 iPads at SAP.








Articles by Kevin Benedict

Mobile Expert Video Series: Cognizant's Jeff Wallace
Mobile Expert Video Series: Sybase's Bryan Whitmarsh
Enterprise Mobility - A Tank Half Full
Mobile Expert Podcast Series: PSION's Mike Petersen, Part 1
Kevin Benedict’s Video Comments:  Mobility without Tactics is Wasted
Mobile Expert Podcast Series: Toa Technologies' Yuval Brisker, Part 1
More Mobile HTML5 Apps for Your Review

Upcoming Events

Virtual Mobility Summit - September 27, 2011
Field Mobility 2011 Australia - October 25 - 27, 2011
Enterprise Mobility Exchange, Las Vegas - November 2 - 3, 2011
Kevin Benedict Speaking Tour, Tokyo - November 14-15, 2011
Kevin Benedict Speaking Tour, Singapore - November 17-18, 2011
Kevin Benedict Speaking Tour, San Paulo, Brazil - December 4-9, 2011

Whitepapers of Note

The Business Benefits of Mobile Adoption with SAP Systems
ClickSoftware Mobility Suite and Sybase Mobility Solution
Mobile Adoption Among Gas and Electric Utilities
Mobile Adoption in Life Sciences
Mobile Adoption in Oil and Gas
Networked Field Services

Recorded Webinars of Note

3 Critical Considerations for Embracing Mobile CRM
Healthrageous Mobility Case Study
The Latest m-Business Trends and How the Onslaught of Mobile Devices Affects Development Strategies
The Real-Time Mobile Enterprise:  The Benefits of Rapid, Easy Access
Syclo and SAP Deliver Mobile Apps on Sybase Unwired Platform 

Ruggedized and Industrial Mobile Device Articles

Consumer Smartphones or Industrial Smartphones?


*************************************************************
Kevin Benedict, Independent Mobile and M2M Industry Analyst, SAP Mentor Volunteer
Follow me on Twitter @krbenedict
Full Disclosure: I am an independent mobility analyst, consultant and blogger. I work with and have worked with many of the companies mentioned in my articles.

Interviews with Kevin Benedict