Showing posts with label Tech Endeavour. Show all posts
Showing posts with label Tech Endeavour. Show all posts

Enterprise Mobility Asia News Weekly – Week of March 4, 2012

Welcome to Enterprise Mobility Asia News Weekly, an online newsletter that consists of the most interesting news and articles related to enterprise mobility in Asia.  Asia is predicted to be the fastest area of growth for enterprise mobility between now and 2016.

Also read Field Mobility News Weekly
Also read M2M News Weekly
Also read Mobile Commerce News Weekly
Also read Mobile Marketing News Weekly
Also read Mobile Health News Weekly
Also read Mobility News Weekly

Satyam Computer Services has partnered with Japan’s SBI Holdings to launch a fund for investing in information and communications technology companies on a global basis.  The CEO of Satyam states “With sharp focus on the future trends, we intend to go full throttle on investing in emerging spaces such as mobility, social networking, security solutions and cloud. Read Original Content

The Symantec 2012 State of Mobility Survey indicates 71 percent of enterprises are discussing the deployment of custom mobile applications and one-third are in the process or have already implemented custom enterprise mobile applications.  The survey was conducted in 43 from August – November of 2011. Read Original Content

A new mobile payment service through HDFC Bank has been launched in India.  The new service, Movida India Pvt., Ltd., is a joint venture between Visa and Monitise, and will allow mobile and online payment services via basic prepaid mobile phones. Read Original Content

Chinese Internet company Tencent is moving away from personal computers and focusing on mobile devices.  The online advertising market in China grew more than 40 percent in 2011. Read Original Content


India’s online insurance giant PolicyBazaar.com has announced a new mobile website to service a mobile customer base that has doubled in the last six months.  The company’s CMO states “With increasing mobile penetration in the country, mobiles are becoming the tool for accessing Internet.” Read Original Content

Mobile Commerce News Weekly – Week of February 27, 2012

The Mobile Commerce News Weekly is an online newsletter made up of the most interesting news, articles and links related to mobile payments, mobile money, e-wallets, mobile banking and mobile security that I run across each week.  I am specifically targeting market size and market trend information.

Also read Enterprise Mobility Asia News Weekly
Also read Field Mobility News Weekly
Also read M2M News Weekly
Also read Mobile Marketing News Weekly
Also read Mobile Health News Weekly
Also read Mobility News Weekly

It is no secret that many U.S.-based banks are in trouble. One reason for that are government regulations on overdraft and transaction fees that effectively zapped $25 billion in revenue from banks coffers. Mobile banking solutions provider Clairmail believes that mobile payments will be financial institutions saving grace. Read Original Content

New research from Nielsen’s upcoming U.S. Digital Consumer Report reveals that 29 percent of smartphone owners use their phone for shopping-related activities. Top activities among mobile shoppers include in-store price comparisons (38 percent), browsing products through their mobile Web or apps (38 percent) and reading online product reviews (32 percent). Read Original Content

In November Square had signed up 20,000 merchants for its payments product, Card Case, and four months later that number has more than doubled to over 40,000 businesses using the loyalty and mobile wallet platform. Read Original Content

Tech Endeavour structures a mobile application as a multi-layered application consisting of user experience, business, and data layers. The mobile application development process starts with definition of the mobile application, understanding key components, learning scenarios where it will be used, learning key patterns and technology considerations as well as identifying specific scenarios such as deployment, power usage and synchronization.  This newsletter is sponsored in part by Tech Endeavour, http://www.techendeavour.com/.

Vodafone is set to roll out mobile payments with Visa. Vodafone, which has 400 million customers in more than thirty countries, is working with Visa to introduce a global Vodafone Mobile Wallet. Read Original Content

Moneto is bringing NFC chips to standard MicroSD card slots and using an Android app to add in basic NFC payment capability to almost any Android phone. Read Original Content


Finnish R&D company's HearMeFeelMe project is focused on how NFC could be used to improve the way elderly and visually impaired people interact with the world around them, including a system that allows product information to be recorded on an NFC tag and read back to the user via an NFC phone. Read Original Content

Enterprise Mobility, Old Age and UX

I must confess the older I get, the more I like my iPad.  Why?  It is easier to read and you can see more information on one screen.  This has got me thinking about mobile UX.  Am I the only one who thinks as technologically sophisticated baby-boomers get older they will gravitate toward tablets?

When SAP launched their first few mobile apps they all looked different.  They each used different icons, colors and styles.  However, the next year SAP changed them to all fit the same design style, color schemes, icons and menu systems.  They wanted all the apps to work in a similar manner.  They standardized to improve the UX and address change management issues.

This is a lesson for us all.  Most large companies, anticipate supporting many different mobile applications, but few have thought through UX design and how they should leverage design and UX standards across as many apps as possible.

Next week, I will be participating in a webinar titled, The Role of User Experience (UX) in a Mobility Landscape along side mobility expert Tom Parish and Endeavour's design manager Hitesh Ruwala.  If you would like to participate please register here.  The topics that will be covered are:
  • UX & its Importance 
  • Myths & Facts about UX in Mobility
  • The Mobile UX Approach
  • Do’s & Don’ts for good UX
  • Trends in UX

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Kevin Benedict, Independent Mobile Industry Analyst, Consultant and SAP Mentor Volunteer
Follow me on Twitter @krbenedict
Full Disclosure: I am an independent mobility analyst, consultant and blogger. I work with and have worked with many of the companies mentioned in my articles.

What's New in HTML5 - Week of February 13, 2012


Each week I conduct market research on HTML5 and its impact on enterprise mobility and post the best of the articles I find here with a brief synopsis.  I hope you find it useful and interesting.
  
Google has launched two new HTML5-powered apps for offline reading of documents, one for the Chrome browser and one for Android.  Read original content

The upcoming BlackBerry 10 OS will include HTML5 support.  Read original content

Developer productivity tool provider ComponentOne, has released a 2012 version of Wijmo, a “kit of UI widgets for HTML5 and jQuery development.” Read original content

One advantage of HTML5 is that it helps search engines recognize media content.  Native apps cannot be searched, so using an HTML5 app is a better option if it is important that your content be seen by as many people as possible. Read original content

Facebook is testing a bookmark for the HTML5 platform at the top of the app’s news feed, to help garner attention and build interest in the developer community.  “This effort is of obvious importance to anyone developing mobile apps and considering whether to build HTML5 versions of those apps. If it catches on, mobile technology will be substantially freed of the shackles of vendor control.” Read original content

Apple’s iOS has the edge over other mobile devices when it comes to HTML5 support, according to Sencha’s senior director of product development.  Google, however, is making strides in the right direction with Android 4. Read original content

Videos of sessions from Microsoft’s HTML5 web camp are now available.  The sessions available to view consist of topics including an introduction to HTML5, an overview of HTML5 graphics, adding video and sound with HTML5, and using HTML5 today. Read original content


The new Chrome for Android browser replaces Flash with HTML5.  Google’s long-term plan is to replace the Android stock browser with Chrome.  “The biggest advantage for mobile HTML5 though will be the ability to bring Chrome tools to the Android platform.” Read original content

HTML5 developers can find helpful resources from SAP’s Developer Center for UI Development for HTML5.  The site provides guides, a download trial for the HTML5 toolkit, and access to an integrated SAP developer network. Read original content

HTML5 video is evolving, but there are still limitations such as the inability for full-screen playback in most browsers/devices and currently no full featured accessibility in any browser/device.  LongTail Video has compiled a report that is now available titled, The State of HTML5 VideoRead original content

When deciding whether to focus on native apps or mobile web, businesses should take into account their target market.  Users are split between the two for accessing content on their mobile devices, according to data from comScore, which showed 47.6 percent using native apps, and 47.5 percent using the mobile web.  If the target market uses multiple devices, it may be more efficient to use the mobile web, rather than developing a native app for each device. Read original content


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Kevin Benedict, Independent Mobile Industry Analyst, Consultant and SAP Mentor Volunteer
Follow me on Twitter @krbenedict
Full Disclosure: I am an independent mobility analyst, consultant and blogger. I work with and have worked with many of the companies mentioned in my articles.

More on IBM's Acquisition of Mobility Vendor Worklight

Last week I wrote my initial analysis of IBM's announced acquisition of mobility vendor Worklight.  Yesterday, I received a written reply from Worklight's Austin Ford that adds important information that is worth sharing.  Here is his reply in its entirety.

I'm happy to see your interests in our company! To address some questions, let's first mention that Worklight is actually predominantly used as an MCAP play (true story, most deployment usage of WL is B2C). Yes we're also a MEAP, and these distinctions in Gartner's language (they claim they coined both acronyms) are getting blended into 1 this year.


For some comparisons to the Sybase SUP, this might address the high level stuff:
 *Worklight outputs are web languages (HTML5) and usage of open or closed libraries and / or / combination using the actual SDK's from the mobile OS manufacturers. This means the outputs are actual true native code and all of it, not virtual machines and proprietary translation code like many others or limited native functionality like SUP.
*SUP = "write once, run everywhere" mentality. Proprietary outputs from a proprietary IDE experience even though it's based on Eclipse. Uh oh, you're married and already on restriction.  *Worklight = web languages (CSS, HTML, Javascript, libraries) + native SDK's together in Eclipse. Java and web developers normally ramp quickly. Also developers are motivated to learn native SDK's I've found, the skills can be leveraged anywhere the native SDK's are used again.
*SUP = extremely deep experience and hours required to get an end result that's almost as good as a true native or hybrid.
*Worklight has invested heavily in full runtime components for accessing device functionality, many we engineered in house. For example we contributed to the Phonegap project (now sponsored by Apache) and that is one of many runtime components embedded in our production environment.
*SUP doesn't have deep runtime API capability. In partial defense, for the apps they're traditionally called on to mobilize (SAP MEAP), user experience hasn't been that critical.

Of course there are other Worklight favoring differentiators like openness to support & materials, ease of use, full production environment included (no upsell to particular add on components), SLA's, flexibility in installations, and just generally good people with a great product of high value to enterprises and ISV's.

Good current write-up by Pete Lagana (Excellis Interactive) here: http://www.asugnews.com/2012/01/04/developing-sap-mobile-apps-sybase-unwired-platform-vs-native/

~Austin Ford
austinf@worklight.com

I want to thank Austin for taking the time to share with all of us!  These are definitely exciting times in the world of enterprise mobility and I look forward to watching events unfold in 2012.
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Kevin Benedict, Independent Mobile Industry Analyst, Consultant and SAP Mentor Volunteer
Follow me on Twitter @krbenedict
Full Disclosure: I am an independent mobility analyst, consultant and blogger. I work with and have worked with many of the companies mentioned in my articles.

What's New in HTML5, Week of January 30, 2012


Each week I conduct market research on HTML5 that includes news, quotes, market growth and developments around HTML5 and share the more interesting ones here with you.  I hope you find it useful. 

Authoring and publishing tool company Doc-To-Help is now using HTML5 to turn any content into a self-contained website designed for mobile devices.  The mobile HTML5-based output offers complete navigation, table of contents, index, and multi-touch (i.e. swipe and pinch) support.

Digital Wallet provider, Skrill, launched a Quick Checkout Enterprise payment suite extension which allows credit cards to be processed more directly by using a new payment gateway with HTML5, which is designed to support smartphones, tablets, and other mobile devices.

Mapquest has launched a new HTML5-based mobile browser solution targeted at users of Android and iPhones.

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Webinar of Note:  HTML 5 vs Native Mobile App Development: Practical Insights, The VDC Research Report on Mobile Development Strategy.  February 2, 1 PM EST  Register Here!
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FeedHenry, the developer of cloud-based mobile application solutions, launched an enterprise mobility solution that allows developers to build HTML5, JavaScript and hybrid apps with a fully integrated Node.js backend-as-a-service.  In the FeedHenry studio, developers can now build highly complex and visually stunning mobile apps using HTML5 and JavaScript that will run as native apps on all major smartphones and tablet devices.”

Digital media platform provider Polar Mobile is planning a new product line, MediaEverywhere, which will be an HTML5-based content distribution solution for smartphones, tablets and desktops.

Social audio publishing platform SoundCloud has joined the movement to dump Flash in favor of HTML5, claiming the conversion to an HTML5 embeddable player is “a necessary move, assuming it wants to have a future on the web”.



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Kevin Benedict, Independent Mobile Industry Analyst, Consultant and SAP Mentor Volunteer
Follow me on Twitter @krbenedict
Full Disclosure: I am an independent mobility analyst, consultant and blogger. I work with and have worked with many of the companies mentioned in my articles.

Mobile Strategies, PIOs, Optimized Intersections and Patterns of Life, Part 2

In Part 1 of this article, we discussed PIOs (performance impact objects) and "optimized intersections" as they relate to mobile technologies and the mobile workforces  Here in Part 2 we are going to discuss "patterns of life" capabilities and how they relate to business analytics and decision making.

In the intelligence community, patterns of life refers to the study or analysis of the patterns observed in a person's or object's life. For example, a building may be observed over time through the camera of a UAV (unmanned aerial vehicle) and people can be seen entering and leaving the building at particular times.  The people leaving the building drive specific vehicles and come and go from specific locations.  Over the course of a month or longer, patterns and participants can become clear and this offers valuable information to the analyst.


A company does not require a UAV to be able to observe "patterns of life."  GPS and workforce tracking solutions, customer behaviors, data capture technologies and smartphones enable you, over a period of time to observe the patterns of life of your workforce, vehicles, equipment and customers.  Here is a list of pattern of life examples:

  • Hours equipment is in operation, moving and sitting idle.
  • Workforce driving habits.
  • Time of day that customers want deliveries.
  • Route speeds between delivery points at different times of the day
  • Locations where company vehicles refuel.
  • Places where service technicians purchase parts, materials and supplies.
  • Driving time vs. billable work time.
  • Ideal locations for company warehouses, suppliers and sales offices based upon proximity to work and customers. 

Once this data is collected and analyzed, patters of life can emerge that were never before recognized.  The next step is to represent these patterns on a map.  Barry Barlow, a Director at the National Geospatial-Intelligence Agency (NGA) says, "If you go into any operations center today you will see people using a Google Earth representation of what’s going on in the world."  Just seeing the patterns and activities visually represented is powerful.

Patterns of Life only emerge if you have visibility into operations in the field.  This data is most often collected through GPS vehicle and equipment tracking, and mobile device data collection.



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KevinThis ThisThiddddd Benedict, Independent Mobile Industry Analyst, Consultant and SAP Mentor Volunteer
Follow me on Twitter @krbenedict
Full Disclosure: I am an independent mobility analyst, consultant and blogger. I work with and have worked with many of the companies mentioned in my articles.

M2M News Weekly - Week of January 16th

Welcome to M2M News Weekly, an online newsletter that consists of the most interesting news and articles related to M2M (machine to machine) and embedded mobile devices.  I aggregate the information, include the original links and add a synopsis of each article.  I also search for the latest market numbers such as market size, growth and trends in and around the M2M market.


Also read Enterprise Mobility Asia News Weekly
Also read Field Mobility News Weekly
Also read Mobile Commerce News Weekly
Also read Mobile Marketing News Weekly
Also read Mobile Health News Weekly
Also read Mobility News Weekly
Also read Mobility Charts Weekly


According to ABI Research, smart energy is one of the top two market segments for cellular M2M, the other being automotive telematics. The market for smart energy will represent more than $7.5 billion in 2016 according to ABI. Read Original Content

The market for cumulative cellular M2M connections will rise from about 110 million connections in 2011 to approximately 365 million connections by 2016. This represents a compounded annual growth rate of roughly 27% through 2016 and about $35 billion in connectivity services revenue. Read Original Content

According to Zpryme’s, the total Smart Grid Communications market is slated to experience strong market growth through 2015, projected to reach nearly $1.6 Billion. Read Original Content

ClickSoftware is an SAP mobility partner and the leading provider of automated workforce management and optimization solutions for every size of service business.  This newsletter is sponsored in part by ClickSoftware - http://www.clicksoftware.com/.

The smart grid is on pace to hit a $2 trillion cumulative investment between 2010 and 2030, according to a new study from UK research firm Memoori. The firm estimates the sector will need to grow by a compound annual growth rate of 23% to hit that mark, peaking at $155 billion in 2022. Read Original Content

Enterprise Mobility Asia News Weekly – Week of January 16, 2011

Asia is predicted to be the fastest area of growth for enterprise mobility between now and 2016, so I am now tracking developments in this market on a weekly basis and publishing my research here.

Standard Chartered Bank - India has provided 12,000 iPhones to employees across 70 countries, replacing some 8,000 BlackBerry devices, and has developed a range of custom-built apps to streamline internal processes. “Our increasing usage of, and dependence on smartphones allows our employees to utilize a wide array of applications anywhere and at anytime,” reports Matthew Norris, CIO, Standard Chartered Bank - India. 


“The world is becoming more social. Just as e-business changed business forever, now, 10 years later we find ourselves at another junction: the coming of age for Social Business—as social computing, policies, governance and cultures are integrated into enterprise design. The explosion of mobile devices and new Cloud delivery models has paved a unique way for industries to take step further in transforming the era of Social Business,” predicts James Velasquez, Country Manager, IBM Philippines.


“At present about 7-8 percent of any corporate workforce is given phones by the employers. We see this increasing as more and more corporates replace laptops with smartphones,” says Suresh Vedula, Director, Enterprise Mobility, Nokia India.


According to a study by International Data Corporation (IDC), mobile workers will be over 37% of the total workforce by 2015.  The largest growth is forecast for Asia/Pacific (excluding Japan), from 601.7 million in 2010 to 838.7 million mobile workers in 2015.







Mobile payment solutions provider Trunkbow International Holdings Limited announced on January 10, 2012 a partnership has been formed with China’s bankcard association China UnionPay to develop a new mobile payment applet.


All Deals Asia launched an iPhone app in early January, 2012, and is working with e-commerce and discount sites to become an aggregate deal site in the Asia Pacific Region.


Online shopping in India is growing, with one report showing an 18 percent increase in the past year, and the growth is expected to continue.


According to a report by Telecom Regulatory Authority of India (TRAI), one-third of the mobile users in India use data and internet services via their mobile devices.





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Kevin Benedict, Independent Mobile Industry Analyst, Consultant and SAP Mentor Volunteer
Follow me on Twitter @krbenedict
Full Disclosure: I am an independent mobility analyst, consultant and blogger. I work with and have worked with many of the companies mentioned in my articles.

What's New in HTML5 Week of January 16th?


AT&T to Launch HTML5 App Store, Offers SDK for Mobile Web Developers

AT&T’s new AppCenter is an Android app store which will sell “unwrapped” HTML5 apps, promoting HTML5 as an alternative to native mobile apps.  The AppCenter was launched January 9, 2012, and is available in beta form on Android devices, with plans for additional platforms in 2012.  According to a January 11, 2011 article in Ars Technica, “AT&T Offers HTML5 SDK for Third-party Mobile Web App Developers”, the company has also “released a set of JavaScript APIs and a software development kit (SDK) that provide Web developers with access to certain mobile network features”.
Read original content

Microsoft Offers HTML5 Version of Popular Cut-the-Rope Game

A new HTML5 version of Microsoft’s Cut-the-Rope game was announced on January 9, 2011 at the International Consumer Electronics Show (CES) in Las Vegas by Microsoft CEO Steve Ballmer.  The popular game is now available to all web browsers using HTML5.
Read original content







Amazon Announces HTML5 Kindle Store for iPad

On January 10, 2012, Amazon launched a Kindle store that is web-based and specifically designed for the iPad.  To see the store, go to www.amazon.com/iPadKindleStore from your iPad’s Safari browser.
Read original content from Paid Content.org and PC Magazine

Upcoming Webinar on HTML5 for Geospatial Applications

The Timmons Group is sponsoring a webinar on Tuesday, January 31, from 2:00 p.m. to 3:00 p.m. EST.  The webinar focus will be on web-based mobile applications, HTML5, and new browser standards for local storage and geo-location.  To register for the webinar, go to https://www3.gotomeeting.com/register/962282486.
Read original content

Google Presents New HTML5 Video Tool as Open Source

The Video Player Sample web app is built with open web technology.  According to Google, "When a user opens the Video Player Sample web app, they can choose to watch a single video or create a playlist of videos/episodes from a list that they have uploaded and populated to the app."
Read original content




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Kevin Benedict, Independent Mobile Industry Analyst, Consultant and SAP Mentor Volunteer
Follow me on Twitter @krbenedict
Full Disclosure: I am an independent mobility analyst, consultant and blogger. I work with and have worked with many of the companies mentioned in my articles.

Enterprise Mobility, Remote Sensors and Nervous Systems

I have been researching and writing about the M2M (machine to machine) market for the past three years.  I have written analyst papers that predicted the convergence of enterprise mobility and M2M.  Today I feel even stronger about that prediction.

M2M solutions, enable machines to report to other machines data from integrated sensors.  This sensor data is analyzed so it can be used by other machines to respond with actions.  These kinds of solutions are becoming common today as wireless embedded chips (M2M) decrease in price and are readily available.  Home security systems, our in-vehicle entertainment systems, e-Readers, integrated GPS solutions, smart appliances, smart grids, etc., all have these solutions and they are used by individuals and companies today.







When businesses are developing their mobile strategies, they are increasingly incorporating mobile and remote sensor data into their plans.  The data from both human inputs (with mobile devices) and M2M sensors are in many cases equally valuable.  This data is aggregated, integrated and analyzed to optimize their business operations and business models.

Data collection systems from any source, M2M solutions, mobile devices, GPS tracking systems and remote sensors all offer valuable inputs.  In many ways it is similar to our bodies' nervous systems.  Our bodies have many different sensory systems that collect data and forward it on to the brain to be analyzed before action is taken (with the notable exception of involuntary reflexes).

  • visual system (vision - interpretation of visual light, the identification and categorization of visual objects; assessing distances to and between objects; and guiding body movements in relation to visual objects, etc.)
  • auditory system (hearing - interpretation of sound waves)
  • Somatosensory system (touch - itch, pain, tickle, pressure, temperature, posture, movement)
  • Gustatory system (tastes - sweet, salty, sour, bitter)
  • Olfactory system (smell - detects volatile chemicals and fluid phase chemicals)

The data from these sensory systems is what we as humans use to do everything.  How does our businesses use sensory data effectively?  Let's take a moment now to look at a few components of our nervous system for lessons we can apply to our enterprise's mobile strategies.






The central nervous system, consists mainly of the brain and spinal cord, and integrates information that it receives from, and coordinates the activity of, all parts of the body.  The peripheral nervous system, connects the central nervous system to sensory organs (such as the eye and ear).  The somatic nervous system controls voluntary muscular systems within the body.  The autonomic nervous system acts as a control system functioning largely below the level of consciousness.  It affects things like the heart rate, digestion, respiration rate, salivation, perspiration, diameter of the pupils, etc.

Now let's apply the components of our body's nervous system to an enterprise.

  • The central nervous system is our ERPs, business applications and business intelligence solutions.
  • The peripheral nervous system is our mobile middleware (MEAPs) and integration layers.
  • The somatic nervous systems are our workflows, alerts, approvals, plant control systems, etc.
  • The autonomic nervous system is our automated workflows, remote sensor, M2M and mobile device data synchronization and integration, automated queries, automated reports, dashboards, email deliveries, etc.    

Having large volumes of sensory data does not help unless it can be interpreted, analyzed and used to make good decisions.  The same with our enterprises.  It does not help to have large volumes of data coming into your enterprise unless it can be integrated, analyzed and used to make good decisions.

I believe some of the biggest challenges over the next three years will be in setting up these enterprise "nervous systems" and finding a way to analyze the large volumes of real-time data coming in from them. Best in class companies will implement these solutions and will transform their companies into organizations that resemble living organism that can act upon real-time data.


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Kevin Benedict, Independent Mobile Industry Analyst, Consultant and SAP Mentor Volunteer
Follow me on Twitter @krbenedict
Full Disclosure: I am an independent mobility analyst, consultant and blogger. I work with and have worked with many of the companies mentioned in my articles.

Enterprise Mobility and Institutional Memory

This tablet mentions the
Library at Alexandria
During the past year I consulted with many different utility companies around the world that all seemed to be facing the same challenge, recruiting and training a new generation of workers before their aging workforce retires.  Their biggest concerns were capturing institutional knowledge that resided only in the minds of their aging workforce, and passing it down to the next generation before it was lost forever.

The challenges faced by these utilities reminded me of the ancient Library at Alexandria (Egypt). It was the first known library of its kind with funding and a mandate to collect books from around the world for the purpose of aggregating the world's knowledge in one place.  It succeeded for a time, but during Julius Caesar's visit to Alexandria in 48 BC his forces "accidentally" burned down the library and its entire collection.

Every time I think about this disaster I cringe.  Just think about the volumes of history and knowledge that were lost in that ancient fire!

Now let's return to the challenges facing the utilities.  The knowledge they seek to collect and save, is often the unwritten knowledge.  Knowledge about the locations of assets, projects, job sites and the history behind each.  The lessons learned, experiences and knowledge about the most effective ways to accomplish various tasks.


Enterprise mobility solutions may not help solve their current problems, but it can help resolve this problem in the future.  Mobile devices and mobile apps can today be configured to automatically capture all kinds of digital data rather than just ink on paper.  It can capture date, time, location, photos, bar code, RFID, geo-tags, data from any bluetooth enabled data capture devices, audio files and videos.  All of these data capture tools are in addition to the standard mobile app data fields where data can be manually entered by the mobile worker.

PSION EP10 Durable PDA
This captured digital data can be stored in data warehouses, associated with a GPS coordinate and analyzed.  This data can be associated with physical locations, and when the next generation of workers (or next year's) need archived information about a location, job, project, customer, plan, infrastructure design, etc., real-time business intelligence systems will analyze the "big data" and provide this information in seconds to mobile devices.

Collecting and utilizing institutional knowledge has never been easier.  However, it must be part of your mobile strategy and enterprise mobility plan or this opportunity to capture institutional data will be missed yet again.


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Kevin Benedict, Independent Mobile Industry Analyst, Consultant and SAP Mentor Volunteer
Follow me on Twitter @krbenedict
Full Disclosure: I am an independent mobility analyst, consultant and blogger. I work with and have worked with many of the companies mentioned in my articles.

Enterprise Mobility - Controlling Devices and Software


Today we are fortunate to have a guest blogger from Dell, David Malmborg.  David works with the Dell Kace solution.  He enjoys writing about technology, computers and saving money.  Thanks David!

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The need to consistently deliver reliable software and IT support to remote users for a large enterprise has become the rule rather than the exception in modern business. As staff and employees spread out across the country, or even into the international market, they still require access to the same applications and security that employees receive on-site.

There is a huge opportunity for enterprises to improve efficiencies and increase productivity by implementing mobile strategies and procedures, but only if all the devices and software are updated with the most current versions of the software and have the important security updates and patches. It has become critical for the IT team to have control over remote administration, software distributions, and installations in order to keep every department (and especially the mobile users) connected and up-to-date.

Problems to Avoid

As the number of personal and corporate smartphones, tablets, and laptops continue to go up, it can become extremely difficult for the enterprise to ensure that every mobile user has the ability to reach the information or applications they need to be truly effective. Technologies continue to change and applications are updated to keep pace, and this can lead to some costly problems for many organizations.

If these mobile assets are not meticulously tracked and managed, it won’t be long before the enterprise could start over-purchasing software licenses or find itself lacking the necessary assets when a user requires immediate access to something. All of these problems can end up costing the company a lot time and money.



A System for Software Deployment

Effective enterprise mobility requires that the IT department has the ability to track software resources, streamline the delivery system, and automate management. A software installation in-house was once handled manually, but since then companies have moved to a distribution system that is much faster and provides better tools for taking inventory and automating installations.

These systems, like the enterprise software deployment tools offered by Dell, have made it possible to create disc images and deploy them to every computer on the network. This also extends to remote locations and offices, and the same principles can be applied to the growing reliance on smartphones and tablets for mobile users.

Whether the company is updating the security features of an application or migrating to an entirely new operating system, the discovery, deployment and maintenance process can make the change more effective. The discovery phase can determine exactly what devices need access to the network, and what software is currently in use. The software installation can also be automated, if the right tools are employed. Finally, continued maintenance is about making sure that each of these devices are receiving the right updates and software to continue serving as an effective tool wherever they are used.

Guest blogger: David Malmborg


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Kevin Benedict, Independent Mobile Industry Analyst, Consultant and SAP Mentor Volunteer
Follow me on Twitter @krbenedict
Full Disclosure: I am an independent mobility analyst, consultant and blogger. I work with and have worked with many of the companies mentioned in my articles.

Enterprise Mobility is Not for Everyone, Just Most

Sybase's Willie Jow
A couple of months back I listened to a presentation by Sybase's VP of Mobile Solutions, Willie Jow, and later interviewed him at the Enterprise Mobility Exchange.  During his presentation he emphasized that enterprise mobility is for nearly everyone in a company, not just a select few.  On one of his presentation slides (see image), he listed various roles in most enterprises that can benefit by having mobile solutions:

  • Business leaders
  • Managers
  • Knowledge workers
  • Marketers
  • Sales
  • Plant Operators
  • Warehouse staff
  • Field technicians
  • Partners
  • Consumers

I took note of this list.  Why?  Because in my mobile strategy consulting with large companies, they have rarely considered mobile solutions for more than a few of these categories.  For example, seldom have they ever considered how their partners and suppliers could benefit from mobile solutions.

However, I was consulting with a large water utility in Europe yesterday that was, in fact, planning to provide mobile solutions for their partners.  These partners provided important services and were a critical part of their service delivery system.  They had the same need to have real-time access to important back office data on mobile devices as the FTEs (full time equivalents).

Supporting partners has its own set of challenges.  It is hard to dictate what mobile devices partners should use.  They most often have their own preferences.  The water utility I mentioned above is looking to utilize mobile HTML5 apps so their partners can easily utilize them on a variety of mobile device platforms and operating systems.

The list above highlights the large variety of users, use cases and potential mobile apps.  It also emphasizes the importance of enterprise mobility to the future of businesses.  Companies that don't support enterprise mobility in these areas will suffer.  It is impossible to manage a real-time enterprise that involves a mobile workforce without supporting mobility.



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Kevin Benedict, Independent Mobile Industry Analyst, Consultant and SAP Mentor Volunteer
Follow me on Twitter @krbenedict
Full Disclosure: I am an independent mobility analyst, consultant and blogger. I work with and have worked with many of the companies mentioned in my articles.

Interviews with Kevin Benedict