Showing posts with label mobile roi. Show all posts
Showing posts with label mobile roi. Show all posts

Determining Anticipated ROIs for Enterprise Mobility


Over 90% of companies today believe enterprise mobility is "very important" to "critical" to their company’s future success according to a recent study I completed.  Yet identifying ROIs is still a major challenge.  It seems intuitively people recognize enterprise mobility is a revolution that will change competitive landscapes, but they are still unsure as to exactly how it will impact their company.

I propose that we as individuals understand how mobile technologies have changed our own lives, and  believe the same will happen in our businesses.  The challenge is that mobile technology can provide big changes - real-time data, real-time visibility, real-time analytics, real-time alerts and notifications, real-time KPI monitoring, real-time workforce tracking, real-time job status and real-time schedules, unified and 360 degree views of our operational areas, etc, and these capabilities can change entire processes, businesses, industries, service level agreements, customer interactions, and entire business models.  How do you measure that?

These are big changes that will take some study to fully understand their impact on each of our own unique industries and markets.
Click to Download the Complete and Free Report
Because enterprise mobility can impact everything about a business, the business must work with the IT teams to determine anticipated ROIs and mobile strategies.  How do you measure competitive advantages and better, faster decision making?  How do you measure the anticipated impact of providing better and faster customer service?  How do you measure doing business at a faster tempo with mobile technologies?


*************************************************************
Kevin Benedict, Head Analyst for SMAC (Social, MOBILE, Analytics and Cloud), Cognizant
Read The Future of Work
Follow me on Twitter @krbenedict
Join the Strategic Enterprise Mobility Linkedin Group
Full Disclosure: These are my personal opinions. No company is silly enough to claim them. I am a mobility analyst, consultant and writer. I work with and have worked with many of the companies mentioned in my articles.
- No comments:
Labels: , , , , , , , , ,

Mobility ROI Weekly - Week of September 26, 2011, Part 3

This week I will publish three Mobility ROI reports (this is 3/3), as I have a bunch of ROIs that I have saved up over the past few weeks but have not had time to share. The ROI (return on investment) report includes ROIs that I come across in my weekly research on the topic of enterprise mobility. My goal is to create an archive of mobility ROIs that we can all use. I hope you find this helpful.

Pacific Gas and Electric, has over 5,000 specialists on 1,500 crews that support 50 million customers.  They use solutions from Clicksoftware that include ClickSchedule, ClickPlan, ClickAnalyze and ClickForecast to manage scheduling and many other things. PG and E recognized the following ROIs:
  • ROI - Productivity gains as a result of centralized scheduling.
  • ROI - Better utilization rates and forecasts as a result of accurate measurement of crew utilization rates and projected utilization rates for future weeks across all regions.
  • ROI - Efficiency gains as a result of management's ability to move crews among service regions.
  • ROI - Cost savings and efficiencies gained by consolidating 67 dispatch offices down to two.
  • ROI - Cost savings and efficiencies gained by providing a unified view of the operational area on one scheduling solution.
Original Source

Property management company Developers Diversified Realty needed an easier way for employees to view updated property records while visiting multiple sites per day.  Webalo was chosen to provide a mobile enterprise system that would update employee smartphones with relevant data while still on the road. The following ROIs were achieved:
  • ROI - Saved time by selecting cloud-based mobility solution.
  • ROI - Saved cost by selecting a cloud-based mobility solution.
  • ROI - Recognized value immediately.
  • ROI - Provided better customer service by keeping all data updated and current on mobile devices.
  • ROI - Cost savings and efficiencies gained by replacing paper and traditional processes.
Original Source

Healthrageous used Pyxis Mobile to create a mobility solution that connects customers through their smartphones and mobile devices to the company’s services. The reported ROIs were:
  • ROI - Improved customer service by connecting customers through mobile devices with their health programs.
  • ROI - Achieved a competitive advantage over other personalized-connected health companies. 
  • ROI - Provided convenient mobile solution to improve service and the user's experience.
Original Source

*************************************************************
Kevin Benedict, Independent Mobile and M2M Industry Analyst, SAP Mentor Volunteer
Follow me on Twitter @krbenedict
Full Disclosure: I am an independent mobility analyst, consultant and blogger. I work with and have worked with many of the companies mentioned in my articles.
- No comments:
Labels: , , , , , , , ,

Mobility ROI Weekly - Week of September 5, 2011

This Mobility ROI Weekly consists of ROIs that I come across in my daily research on enterprise mobility and mobile data collection.  My goal is to create an archive of mobility related ROIs that we can all use when we need them. I hope you find this useful.

United Airlines Replaces Pilot Logbooks with iPad Tablets
 
Recently, United Airlines officials announced that the company is replacing all manuals, charts and logbooks for over 11,000 pilots with new iPad tablet computers.  The company began the replacement process early in August and will complete the iPad distribution later this year.  Expected ROIs are:
  • Replacing logbooks, charts and manuals with iPads will relieve pilots of 38 pounds of required documents and paperwork.
  • iPads will store 12,000 pages of required documentation on a 1.5 pound, compact device that allows pilots to travel lightly.
  • 326,000 gallons of jet fuel will be saved each year through the reduction of 38 pounds of paperwork per pilot.  This equates to 3,208 fewer metric tons of carbon emissions being released each year.
 http://www.cnn.com/2011/TECH/gaming.gadgets/08/23/united.ipad.mashable/index.html?iphoneemail

Companies Benefit By Allowing Employees to Bring Their Own Devices to Work

Lately there has been an increased push both by employers and employees to allow the use of personal handheld devices in work environments for work related tasks.  Many companies are seeing the benefits of personal devices at work not only to include savings on company IT expenses but other ROIs as well:
  • By allowing employees to bring personal smartphones and tablets to work, companies save money that would have been spent purchasing company owned devices.
  • Worker moral is improved when employees can bring familiar devices to work.  Employees feel more comfortable using a device for work purposes, which they also use personally.
  • Companies see an increase in productivity when they allow employees to use personal devices for work purposes.  Employees will often complete work related tasks at home when company information and applications are on their personal devices.
  • Personal smartphones are also maintained, repaired or replaced by the owner, which saves the company money.
http://mobileenterprise.edgl.com/how-to/How-Workers-Can-BYOD-Without-Risking-Data,-Networks-75175

Supermarket Chain Secures Storage Rooms with RFID

Two German supermarket chains ALDI and Lidl have both established RFID tracking systems throughout their warehouses and grocery stores to increase security and monitor access into freezer rooms and storerooms.  The system allows the RFID badge on an employee to trigger a door or gate into automatically opening when within range (3 meters).  The reported ROIs are:
  • Reduces theft by restricting access to employees with RFID badges only.
  • Reduces employee theft by tracking any access to storerooms after business hours.
  • Hands free door or gate opening enables employees to enter while driving a vehicle or carrying a load, which saves time and improves efficiency.
  • Hands free access also enables a much faster entry than a manual code or swiping system.
  • The RFID system also records how long an individual has been in a room or freezer and can send an alert to a manager to check on the health and/or status of the individual.
http://www.rfidjournal.com/article/articleview/8711/1/1/

Lamb Ranchers Increase Production Through Radio-Frequency Tracking

Alberta lamb producers are working on a radio frequency tracking system to create a remotely manageable herd system and to increase awareness and tracking capabilities. The potential ROIs are:
  • Cost-savings through lowered labor expenses 
  • Allows for expanded production through increased oversight of larger herd populations.
http://www.rfidworld.ca/lamb-traceability-project-gives-alberta-lamb-producers-access-to-rich-information/429

Maryland School Board Approves GPS Enabled Bus Fleet

A school board in Prince County, Maryland has approved a GPS vehicle-management system for the school district’s fleet of 100 buses.  The expected ROIs are:
  • An average of 8.6% reduction in fuel.
  • 15% reduction in overtime claims by bus drivers.
  • 13.3% reduction in communication overhead - locating buses, communicating with parents, etc.
  • Provides quick guidance for lost drivers to keep them on schedule.
  • Monitors bus driving patterns to help supervisors train more efficient driving skills.
  • Reports diagnostic data to mechanics for improved maintenance reduced downtime.
http://www.fieldtechnologies.com/school-bus-fleet-updates-gps-tracking-system-to-enhance-safety-and-cut-costs/






*************************************************************
Kevin Benedict, Independent Mobile and M2M Industry Analyst, SAP Mentor Volunteer
Follow me on Twitter @krbenedict
Full Disclosure: I am an independent mobility analyst, consultant and blogger. I work with and have worked with many of the companies mentioned in my articles.
- No comments:
Labels: , , , , , , ,

Mobility ROI Weekly - Week of July 11, 2011

This weekly ROI (return on investment) report will include ROIs that I come across in my weekly enterprise mobility, M2M and GPS vehicle tracking research.  I will be collecting ROIs and posting them here.  The idea is that in the future if you need to find ROIs for companies in various industries they will be available here.  I hope you find this useful.

Scottish Council Saves Through Fleet Management

After investing in a fleet management system from TomTom Business Solutions, the Scottish Council of West Dunbartonshire was able to track its fleet of vehicles resulting in a £100,000 reduction in fuel expenses during the first year.  The Council installed TomTom LINK300 tracking units on 260 vehicles allowing Rodney Thorton, head of fleet and waste management, to better monitor the driving habits of his workers.

In the upcoming months the Council is expected to install TomTom tracking units on the remainder of the 380-vehicle fleet to save in fuel costs and reduce carbon emissions.  West Dunbartonshire is also looking at TomTom’s ecoPLUS device that monitors engine performance and gathers engine data through embedded sensors.  West Dunbartonshire’s ROI was reported to come from the following areas:
  • £100,000 reduction in fuel expenses
  • The ability to better monitor the driving habits of workers resulting in more responsible and efficient driving practices.
  • Fuel cost savings resulted from improvements to the way council vehicle operators carry out their duties.
  • Reduced carbon emissions
Read original source

Pipe Works Services SAves Through Vehicle Tracking

New Jersey based Pipe Works Services was able to increase their vehicle fleet productivity and reduce fuel consumption after installing GPS tracking devices on company vehicles.  They selected the Marcus Fleet Tracking Solution package from Discrete Wireless, Inc.  Pipe Works chose this solution because it offered features including email alerts and geo-fencing capabilities.  Their ROI was reported to have come from the following areas:
  • 35 percent productivity increase
  • 20 percent reduction in fuel consumption
  • Better security and improved employee accountability
Read original source

Ventura California Saves Through GPS Tracking

The city of Ventura, California equipped select vehicles in its fleet of 450 with GPS tracking devices.  After implementation the city saw impressive savings that include an overall fuel savings of 10 percent. In just the city’s water department, they realized annual savings of $10,000.  Larger vehicles like wastewater vehicles can save up to $1,200 per year.  After implementing a fleet tracking solution, the city saw an ROI in the following areas:
  • Improved fuel economy by 10 percent, which more than pays for the GPS Tracking System 
  • Reduced idling time
  • Improved routing
  • Improved customer service
  • City water department saved more than $10,000/year in fuel and maintenance costs
  • Larger vehicles realized up to $1,200/year in fuel savings
  • Helped the city become leaner and greener by implementing more sustainable practices 
Read original source

Upcoming Events

Critical Requirements for Mobile App Development:  Agility and Speed Strategy, Process, and Tools to Accelerate Mobile Development, July 21, 2011

Whitepapers of Note

The Business Benefits of Mobile Adoption with SAP Systems
ClickSoftware Mobility Suite and Sybase Mobility Solution
Mobile Adoption Among Gas and Electric Utilities
Mobile Adoption in Life Sciences
Mobile Adoption in Oil and Gas
Networked Field Services

Recorded Webinars of Note

3 Critical Considerations for Embracing Mobile CRM
The Future of Enterprise Mobility
The Latest m-Business Trends and How the Onslaught of Mobile Devices Affects Development Strategies
The Real-Time Mobile Enterprise:  The Benefits of Rapid, Easy Access
Syclo and SAP Deliver Mobile Apps on Sybase Unwired Platform




*************************************************************
Kevin Benedict, Independent Mobile and M2M Industry Analyst, SAP Mentor Volunteer
Follow me on Twitter @krbenedict
Full Disclosure: I am an independent mobility analyst, consultant and blogger. I work with and have worked with many of the companies mentioned in my articles.
- No comments:
Labels: , , , , ,
Subscribe to: Posts (Atom)

Interviews with Kevin Benedict