Kevin Benedict's Video Comments - The Tempo of Enterprise Mobility

In this video I discuss what "tempo" means to mobile strategies, and provide examples of how companies find competitive advantages by increasing their tempo through the use of mobile technologies.  How could increasing the tempo of your business through the use of mobile technologies help your bottom line?

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Kevin Benedict, Mobile Industry Analyst, Mobile Strategy Consultant and SAP Mentor Alumnus

Visit MobileEnterpriseStrategies.com

Follow me on Twitter @krbenedict

Join the SAP Enterprise Mobility and Sybase Unwired Platform Groups

Read The Mobility News Weekly

Full Disclosure: I am an independent mobility analyst, consultant and blogger. I work with and have worked with many of the companies mentioned in my articles.

30 ROI Ideas for Mobilizing Field Services

I was reviewing my notes from past mobile strategies workshops I have conducted for field services organizations and thought some of my notes might be useful.

First, what are service companies trying to achieve with mobility?  Here is a summary:

1. Increasing productivity – more average service calls per service technician in a day.
2. Improving management visibility into work done in the field
3. Efficiencies in communicating information between the office and the remote service technician or job site.
4. Efficiencies in planning and scheduling work based upon qualifications, location, parts and experience.
5. Reducing fuel costs.
6. Reducing travel times.
7. Reducing overtime
8. Using least cost employees and contractors
9. Increasing productivity – more average service calls per service technician in a day.
10. Increasing onsite product and service sales.
11. Increasing collections with mobile invoicing, mobile printing of invoices and onsite collections.
12. Improving inventory control and management - visibility to parts needed, the location of inventory and parts used on each job or service ticket.
13. Reduced risks by reminding service technicians of safety hazards and safety procedures on the job.
14. Improved customer interactions 

The following list drills down into more specific areas:

1. Eliminate time spent in the office re-typing data collected in the field
2. Eliminate time spent on the phone dispatching service tickets or work orders - both the time of the dispatcher and the time of the service technician: Dispatch electronic service tickets direct from your work order management system in the office with the mobile device of your service technician.
3. Save time finding each work location: Send driving directions, or links, in the electronic work order that work with the GPS and mapping software in the mobile device.
4. Avoid the high fuel costs incurred delivering paperwork to the office and picking it up: Synchronize the data direct from the field to the central database application.
5. Avoid the time cost transporting paperwork from the field to the office: Synchronize the data collected from the field with the push of a button.
6. Save time and provide better customer service by providing real-time access to enterprise parts, orders, and inventory data while in the field: Enable mobile access to customer history, product documentation, warranty information, inventory information, time sheets, work schedules and much more.
7. Save time with field data collection by using barcode scanners and barcode labels, or RFID readers and RFID tags on assets: A quick scan with a handheld computer can automatically display all stored information related to the asset for quick review, edits and additions.
8. Save time and reduce admin costs by creating and scheduling new service tickets direct from the field:
9. Provide immediate invoicing for faster collections and better cash management: Allow field tech to print the invoice on a mobile printer at the job site.
10. Save time and postage costs: Print the invoice and leave it with the customer at the job site, rather than wait and bill later from the office.
11. Document proof of work completed to reduce invoice disputes: Leave a GPS audit trail of where work was performed and include a time and date stamp. Digital photo evidence of before and after work is also useful.
12. Reduce the introduction of errors: Paper based systems are inherently slow and error prone due to human interaction, copying and re-typing. The more human hands that touch a paper form and add or edit data, the more chances that errors can be introduced to the data which will cause invoice disputes, inaccurate records and confusion.
13. Reduce administrative costs by ensuring complete data is sent from the field, as incomplete or inaccurate field data can take hours of work to track down and correct: Send data from the field and ensure it is complete with data integrity features on the mobile devices.
14. Reduce administrative costs by avoiding errors and misinterpretations due to poor or misread handwriting: Create electronic forms with pre-made options, check boxes and lists, and by using onscreen digital keyboards.
15. Reduce administrative costs by ensuring the accuracy of data: Validate answers in the mobile software application on the handheld PDA.
16. Reduce time on the phone and dangerous note taking while driving: Push documents directly from the office to the handheld.
17. Save time and fuel by providing electronic dispatch and least cost routing: Use vehicle and/or handheld GPS tracking to view your workforce locations. Smartphones with GPS functionality can display the location of the field worker to help managers better organize service responses.
18. Save time by developing estimation and job analysis mobile apps that can help field users make quicker and more accurate decisions and job estimates.
19. Save time in the field by automating business processes in the mobile apps: Mobile apps can be configured to perform all kinds of automated business functions, queries, computations and analytics.
20. Enforce quality work habits: Automate “best practices” into your mobile apps and provide visibility to managers.
21. Automate quality and best practices - Activate the appropriate business process based upon the data entered: A specific answer can trigger the required business process in mobile apps.
22. Reduce inventory loss - Avoid undocumented inventory usage and unbilled time: Enforce real time data entry before clock out or work order completion.
23. Improve job estimates: Require clock in and clock out on projects to document and analyze the accuracy of work estimates.
24. Improve technician training: Train new service technicians and inspectors with audio memos or video clips in the handheld computer application.
25. Reduce disputes by documenting deliveries and work with digital signatures, date and time stamps and barcode scanners on the handheld computer.
26. Save travel time and fuel cost finding parts: Query available inventory in nearby company vehicles.
27. Increase profit per customer: Use information in mobile apps connected to CRMs to up-sell more products and services while onsite with the customer.
28. Provider quicker and more accurate estimates: Query latest shipping status, schedules or inventory levels via smartphones or tablets while onsite with customer.
29. Increase warranty revenues: Include updated customer information on mobile devices so the service technician can sell warranty and maintenance plans, new products and upgrades.
30. Dispatchers with real-time visibility into job progress and status can more efficiently dispatch least-cost service technicians (contractors vs. employees).

In order to achieve true situational awareness with a real-time 360 degree view of your operations, you will need a number of systems to be tied into your mobility platform.  Here are just a few ideas:

• CRM
• Work Order Dispatch system
• Scheduling system
• Workforce optimization (workforce and resource planning needs)
• GPS Tracking
• Enterprise Asset Management
• HCM (Human Capital Management) System
• Inventory systems
• Real-time Business Analytics
• Etc.

*************************************************************

Kevin Benedict, Mobile Industry Analyst, Mobile Strategy Consultant and SAP Mentor Alumnus

Visit MobileEnterpriseStrategies.com

Follow me on Twitter @krbenedict

Join the SAP Enterprise Mobility and Sybase Unwired Platform Groups

Read The Mobility News Weekly

Full Disclosure: I am an independent mobility analyst, consultant and blogger. I work with and have worked with many of the companies mentioned in my articles.

Mobile Commerce News Weekly - Week of January 9, 2012

The Mobile Commerce News Weekly is an online newsletter made up of the most interesting news, articles and links related to mobile payments, mobile money, e-wallets, mobile banking and mobile security that I run across each week.  I am specifically targeting market size and market trend information.

Also read Enterprise Mobility Asia News Weekly
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Also read Mobility Charts Weekly

Mobile commerce sales in the United States are expected to hit $5.3 billion in 2011, up 83 percent from a year ago, according to Barclays Capital. Read Original Content

In a recent study, IBM found that online shopping jumped 16.4 percent on Christmas Day over the same time in 2010. The dollar amount of those purchases using mobile devices increased 172.9 percent. Read Original Content

eMarketer estimates that mobile commerce will increase from $6.7 billion in 2011 to $12.6 billion by 2012. Read Original Content

Pyxis Mobile provides an agile, powerful, and secure mobile enterprise application platform.  It enables rapid cross-platform application development, unlimited data integration, enterprise-grade security, and the unique ability to change and update applications in real time.  This newsletter is sponsored in part by Pyxis Mobile, http://pyxismobile.com/

Mobile payment device maker-Square has agreed to sell their devices at both UPS and Office Max stores totaling 1,000 new locations. The company now has over 10,000 retail stores selling their devices. Read Original Content

Mobile Commerce News Weekly - Week of January 2, 2011

The Mobile Commerce News Weekly is an online newsletter made up of the most interesting news, articles and links related to mobile payments, mobile money, e-wallets, mobile banking and mobile security that I run across each week.  I am specifically targeting market size and market trend information.

Also read Field Mobility News Weekly
Also read M2M News Weekly
Also read Mobile Marketing News Weekly
Also read Mobile Health News Weekly
Also read Mobility News Weekly
Also read Mobility Charts Weekly

New York Waterway, which carries passengers across the Hudson and East rivers, will launch the first smartphone-based ticketing system for mass transit riders this week. The free app, developed by New York-based Bytemark, allows riders to purchase tickets in advance with an Apple or Android compatible smart device. Read Original Content

Recent predictions suggest that during 2012 there will be 30 to 40 million purchased smartphones enabled with NFC chips. Read Original Content

Juniper Research reports that nearly $55 billion in international remittances will be enabled via mobile devices by 2016. For 2011, it is estimated to be under $12 billion. Read Original Content

Tech Endeavour structures a mobile application as a multi-layered application consisting of user experience, business, and data layers. The mobile application development process starts with definition of the mobile application, understanding key components, learning scenarios where it will be used, learning key patterns and technology considerations as well as identifying specific scenarios such as deployment, power usage and synchronization.  This newsletter is sponsored in part by Tech Endeavour, http://www.techendeavour.com/.

KPMG's fifth annual Consumers and Convergence survey has found that 23 percent of U.S. consumers are now "very willing" to use their mobile phones as a wallet and the number rises to 30 percent for younger adults aged between 16 and 34. Read Original Content

Mobile Commerce News Weekly - Week of December 19, 2011

The Mobile Commerce News Weekly is an online newsletter made up of the most interesting news, articles and links related to mobile payments, mobile money, e-wallets, mobile banking and mobile security that I run across each week.  I am specifically targeting market size and market trend information.

Also read Field Mobility News Weekly
Also read M2M News Weekly
Also read Mobile Marketing News Weekly
Also read Mobile Medical News Weekly
Also read Mobility News Weekly
Also read Mobility Charts Weekly

According to Prosper Mobile Insights, 23.5 percent of smartphone and tablet owners say their device has been an integral part of their holiday shopping experience so far and they could not shop without it. Read Original Content

Mobile shopping has been one of the hottest trends of 2011, and there are no signs of it slowing down. After rising more than 90 percent this year, mobile commerce will grow at a rate of 73.1 percent in 2012, according to eMarketer. Read Original Content

Jos. A. Bank saw mobile traffic increase 3,000 percent on Black Friday compared to its daily traffic. The retailer revealed its mobile site earlier this year after experimenting with mobile coupons, an iPhone application and in-store campaigns. Jos. A. Bank’s mobile site was developed by 5th Finger. Read Original Content

Pyxis Mobile provides an agile, powerful, and secure mobile enterprise application platform.  It enables rapid cross-platform application development, unlimited data integration, enterprise-grade security, and the unique ability to change and update applications in real time.  This newsletter is sponsored in part by Pyxis Mobile, http://pyxismobile.com/

Department store chain Nordstrom has updated its iPhone application to offer a holiday guide to users, likely aiming to increase last minute mobile commerce sales leading up to Christmas. Read Original Content

Mobile Commerce News Weekly - Week of December 5, 2011

The Mobile Commerce News Weekly is an online newsletter made up of the most interesting news, articles and links related to mobile payments, mobile money, e-wallets, mobile banking and mobile security that I run across each week.  I am specifically targeting market size and market trend information.

Also read Field Mobility News Weekly
Also read M2M News Weekly
Also read Mobile Marketing News Weekly
Also read Mobile Medical News Weekly
Also read Mobility News Weekly
Also read Mobility Charts Weekly

Mobile commerce in the United States is expected to grow 91 percent to $6.1 billion compared to the value of the market throughout 2010. Read Original Content

Facebook is acquiring the team behind social networking service Gowalla as it continues to build out its location-based services and enter the mobile commerce market. Read Original Content

According to WSL/Strategic Retail shopping via smartphones is growing significantly. Currently half of smartphone owners are making purchases through their devices and mobile retail apps are one of the most popular apps being downloaded. Read Original Content

Pyxis Mobile provides an agile, powerful, and secure mobile enterprise application platform.  It enables rapid cross-platform application development, unlimited data integration, enterprise-grade security, and the unique ability to change and update applications in real time.  This newsletter is sponsored in part by Pyxis Mobile, http://pyxismobile.com/

Poland will soon be able to use NFC-enabled smartphones to pay for goods and services. Total value of transactions made via mobile phones in Central and Eastern Europe amounted to around €290 million in 2010. That is expected to grow to €22.7 billion by 2017, according to research firm Frost & Sullivan. Read Original Content

Mobile Commerce News Weekly - Week of November 28, 2011

The Mobile Commerce News Weekly is an online newsletter made up of the most interesting news, articles and links related to mobile payments, mobile money, e-wallets, mobile banking and mobile security that I run across each week.  I am specifically targeting market size and market trend information.

Also read Field Mobility News Weekly
Also read M2M News Weekly
Also read Mobile Marketing News Weekly
Also read Mobile Medical News Weekly
Also read Mobility News Weekly
Also read Mobility Charts Weekly

PayPal has announced that on November 24, the company saw a 538 percent increase in mobile payments compared to the same day last year. Read Original Content

Following its success in the United States, Starbucks is planning to install a payment system in its iPhone app for 700 of its stores in the United Kingdom and Ireland. Read Original Content

Pyxis Mobile provides an agile, powerful, and secure mobile enterprise application platform.  It enables rapid cross-platform application development, unlimited data integration, enterprise-grade security, and the unique ability to change and update applications in real time.  This newsletter is sponsored in part by Pyxis Mobile, http://pyxismobile.com/

The European Union is deciding whether to regulate mobile payments as NFC technology is driving the rapid advancement of paying through smartphones. Read Original Content

Mobile Commerce News Weekly - Week of November 21, 2011

The Mobile Commerce News Weekly is an online newsletter made up of the most interesting news, articles and links related to mobile payments, mobile money, e-wallets, mobile banking and mobile security that I run across each week.  I am specifically targeting market size and market trend information.

Also read Field Mobility News Weekly
Also read M2M News Weekly
Also read Mobile Marketing News Weekly
Also read Mobile Medical News Weekly
Also read Mobility News Weekly
Also read Mobility Charts Weekly

The latest installment of the Twilight movies, Breaking Dawn broke the all time mobile ticket sales record.  Twenty-two percent of all tickets sold through Fandango.com were purchased with a mobile device. Read Original Content

A recent survey of shoppers by the National Retail Federation found that 50 percent of smartphone owners plan to use their device to research products or make a purchase this holiday. Read Original Content

Toys ‘R’ Us Inc. has expanded its mobile offerings for the holiday season, updating its iPhone and Android apps and adding technology from eBay Inc., Google Inc., Foursquare and shopkick. Read Original Content

Pyxis Mobile provides an agile, powerful, and secure mobile enterprise application platform.  It enables rapid cross-platform application development, unlimited data integration, enterprise-grade security, and the unique ability to change and update applications in real time.  This newsletter is sponsored in part by Pyxis Mobile, http://pyxismobile.com/

Of the 502 U.S. credit card users Auriemma Consulting Group surveyed online in June, 37 percent said the most likely place they would expect to use mobile payments would be in person at a large retailer; 29 percent said they would use mobile payments at a large online retailer; and 29 percent said they would use mobile payments at a large restaurant. Read Original Content

Mobile Commerce News Weekly - Week of November 14, 2011

The Mobile Commerce News Weekly is an online newsletter made up of the most interesting news, articles and links related to mobile payments, mobile money, e-wallets, mobile banking and mobile security that I run across each week.  I am specifically targeting market size and market trend information.

Also read Field Mobility News Weekly
Also read M2M News Weekly
Also read Mobile Medical News Weekly
Also read Mobile Marketing News Weekly
Also read Mobility News Weekly
Also read Mobility Charts Weekly

According to the latest study of iResearch, the population of mobile payment users in 2011 worldwide is estimated to reach 141 million, an increase of 38.2 percent over 2010. Read Original Content

Online holiday shopping reached record levels in 2010, and with e-commerce spending up this year all signs point to consumers spending even more online this holiday season. Read Original Content

The November and December holiday shopping season is expected to generate nearly $59.5 billion in online sales, aided by increased consumer touch points such as tablets and smartphones that give buyers more access to the Web, according to a report by Forrester. Read Original Content

Pyxis Mobile provides an agile, powerful, and secure mobile enterprise application platform.  It enables rapid cross-platform application development, unlimited data integration, enterprise-grade security, and the unique ability to change and update applications in real time.  This newsletter is sponsored in part by Pyxis Mobile, http://pyxismobile.com/

Starbucks recently announced that its mobile payment app Starbucks Mobile Pay has generated over $20 million in purchases throughout the 9,000 locations with the payment feature. Read Original Content

Mobile Commerce News Weekly - Week of November 7, 2011

The Mobile Commerce News Weekly is an online newsletter made up of the most interesting news, articles and links related to mobile payments, mobile money, e-wallets, mobile banking and mobile security that I run across each week.  I am specifically targeting market size and market trend information.

Also read Field Mobility News Weekly
Also read Mobile Medical News Weekly
Also read Mobile Marketing News Weekly
Also read Mobility News Weekly
Also read M2M News Weekly
Also read Mobility Charts Weekly

Parks Associates has predicted that NFC will play a major role in a mobile payments market worth $800 billion by 2015.  Read Original Content

Over one million smartphone owners have downloaded the Starbucks mobile payment application since January and have made over 20 million mobile payments.  Read Original Content

According to new information, PayPal is processing $10,000 per minute through mobile payments. Read Original Content

Pyxis Mobile provides an agile, powerful, and secure mobile enterprise application platform.  It enables rapid cross-platform application development, unlimited data integration, enterprise-grade security, and the unique ability to change and update applications in real time.  This newsletter is sponsored in part by Pyxis Mobile, http://pyxismobile.com/

MarketResearch.com’s report on the global mobile payment market expects mobile payments users to hit 893 million globally in 2015 with $945 billion in transaction value. Read Original Content

Mobile Commerce News Weekly - Week of October 31, 2011

The Mobile Commerce News Weekly is an online newsletter made up of the most interesting news, articles and links related to mobile payments, mobile money, e-wallets, mobile banking and mobile security that I run across each week.  I am specifically targeting market size and market trend information.

Also read Field Mobility News Weekly
Also read Mobile Marketing News Weekly
Also read Mobility News Weekly
Also read M2M News Weekly
Also read Mobility Charts Weekly

Juniper Research estimates that 2 billion mobile tickets were sold in 2010, and by 2014 over 15 billion tickets will be purchased using a mobile device.  Read Original Content

According to comScore, 32.5 million Americans used their mobile device to access banking information during the quarter ending June 2011, representing13.9 percent of all mobile users in the U.S.  Read Original Content

During the past year, the percentage of consumers who use their mobile phone to make online purchases has doubled from 9 percent in 2010 to 18 percent in 2011, according to a new survey by Oracle Communications.  Read Original Content

Pyxis Mobile provides an agile, powerful, and secure mobile enterprise application platform.  It enables rapid cross-platform application development, unlimited data integration, enterprise-grade security, and the unique ability to change and update applications in real time.  This newsletter is sponsored in part by Pyxis Mobile, http://pyxismobile.com/

Financial services provider Visa Europe has invested £24.7 million in mobile payments platform Monitise, giving Monitise a greater European presence in the mobile payment market.  Read Original Content

Mobile Commerce News Weekly - Week of October 24, 2011

The Mobile Commerce News Weekly is an online newsletter made up of the most interesting news, articles and links related to mobile payments, mobile money, e-wallets, mobile banking and mobile security that I run across each week.  I am specifically targeting market size and market trend information.

Also read Field Mobility News Weekly
Also read Mobile Marketing News Weekly
Also read Mobility News Weekly
Also read M2M News Weekly
Also read Mobility Charts Weekly

British consumers are likely to spend as much as $30.5 billion by 2021 on purchases through their mobile handsets. Currently UK mobile payments are valued at $1.8 billion, with almost $417 million comprising of mobile sales from the food and groceries category.  Read Original Content

ABI Research shows that the NFC market will reach $1 billion by the end of 2016, and there will be a projected 552 million handsets shipped that will be equipped with NFC capabilities in 2016.  Read Original Content

Business Insights anticipates that the alternate payments industry comprising of online, mobile and contactless segments will grow at an annual rate of 17.6 percent over the period 2010 to 2015, with revenues increasing from $740 billion in 2010 to $2,700 billion in 2015.  Read Original Content

Pyxis Mobile provides an agile, powerful, and secure mobile enterprise application platform.  It enables rapid cross-platform application development, unlimited data integration, enterprise-grade security, and the unique ability to change and update applications in real time.  This newsletter is sponsored in part by Pyxis Mobile, http://pyxismobile.com/

eBay CEO John Donahoe has increased the company’s 2011 expectations for mobile payments through PayPal from $3 billion to $3.5 billion in revenue.  Read Original Content

Mobile Commerce News Weekly - Week of October 17, 2001

The Mobile Commerce News Weekly is an online newsletter made up of the most interesting news, articles and links related to mobile payments, mobile money, e-wallets, mobile banking and mobile security that I run across each week.  I am specifically targeting market size and market trend information.

Also read Field Mobility News Weekly
Also read Mobile Marketing News Weekly
Also read Mobility News Weekly
Also read M2M News Weekly
Also read Mobility Charts Weekly

A new Juniper Research report has found that worldwide mobile payment growth is exceeding earlier predictions, and will reach $170 billion by 2015.  Read Original Content

eBay is on pace to double the amount of mobile-generated revenue from last year, likely reaching $4 billion in mobile-transactions by the end of 2011.  Read Original Content

A report by Minsheng Securities and iResearch shows that China will have 230 million mobile payment users by the end of this year, generating estimated transactions of $1.8 billion, up 400 percent on the previous year.  Read Original Content

Pyxis Mobile provides an agile, powerful, and secure mobile enterprise application platform.  It enables rapid cross-platform application development, unlimited data integration, enterprise-grade security, and the unique ability to change and update applications in real time.  This newsletter is sponsored in part by Pyxis Mobile, http://pyxismobile.com/

Sears Holding Corporation is supplying 450 Sears and Kmart locations iPads and iPod Touch devices to promote in-store digital shopping.  Read Original Content

Mobile Commerce News Weekly - Week of October 10, 2011

The Mobile Commerce News Weekly is an online newsletter made up of the most interesting news, articles and links related to mobile payments, mobile money, e-wallets, mobile banking and mobile security that I run across each week.  I am specifically targeting market size and market trend information.

Also read Field Mobility News Weekly
Also read Mobile Marketing News Weekly
Also read Mobility News Weekly
Also read M2M News Weekly
Also read Mobility Charts Weekly

The value of financial transactions carried out through mobile phones has been estimated to be $245 billion worldwide by 2014 in a new report by global consultancy firm Ernst & Young.  Read Original Content

According to Juniper Research, worldwide mobile payments to merchants for physical goods will grow from $60 billion this year to over $170 billion by 2015.  Read Original Content

By the end of the first quarter 2012, more than 7,000 U.S. Subway restaurants will accept contactless payments through the MasterCard PayPass platform.  Read Original Content

The mobile payment platform Google Wallet is becoming more popular as Office Max and other popular retail stores have chosen to provide customers a mobile payment option when buying products.  Read Original Content

Pyxis Mobile provides an agile, powerful, and secure mobile enterprise application platform.  It enables rapid cross-platform application development, unlimited data integration, enterprise-grade security, and the unique ability to change and update applications in real time.  This newsletter is sponsored in part by Pyxis Mobile, http://pyxismobile.com/

Research by Javelin shows that mobile banking usage among consumers has risen from 19 percent to 30 percent during 2011.  Read Original Content

Mobile Commerce News Weekly - Week of October 3, 2011

The Mobile Commerce News Weekly is an online newsletter made up of the most interesting news, articles and links related to mobile payments, mobile money, e-wallets, mobile banking and mobile security that I run across each week.  I am specifically targeting market size and market trend information.

Also read Field Mobility News Weekly
Also read Mobile Marketing News Weekly
Also read Mobility News Weekly
Also read M2M News Weekly
Also read Mobility Charts Weekly
Also read Mobility ROI Weekly

Greetings!  This is Kevin Benedict offering a free report on enterprise mobility for everyone that completes my new enterprise mobility survey.  At the end of the survey is a place for you to leave your name and email address.  I will send the results of this survey to all participants.  I believe we can all learn some very interesting and perhaps unexpected information from this survey that will help us plan and develop good strategies.  Take the Survey Here!

New research from Informa Telecoms & Media projects that the number of NFC handsets shipped worldwide will leap from 44 million in 2011 to more than 630 million in 2015, comprising 40 percent of all new handsets.  Read Original Content

OfficeMax has provided 100 stores with mobile payment terminals that will allow Google Wallet customers to pay and redeem coupons using their smartphones.  Read Original Content

MasterCard is planning to bring mobile payments to the Asia-Pacific region and will target Indonesia and its 180 million mobile phone users.  Read Original Content

Pyxis Mobile provides an agile, powerful, and secure mobile enterprise application platform.  It enables rapid cross-platform application development, unlimited data integration, enterprise-grade security, and the unique ability to change and update applications in real time.  This newsletter is sponsored in part by Pyxis Mobile, http://pyxismobile.com/

ABI Research predicts that mobile payments will soon become a mass-market adopted behavior in the United States and Western Europe by 2016.  Read Original Content

Visa is working on a new Android app that will allow device owners to transfer money to contacts save in their phones.  Read Original Content

Mobile Commerce News Weekly - Week of September 26, 2011

The Mobile Commerce News Weekly is an online newsletter made up of the most interesting news, articles and links related to mobile payments, mobile money, e-wallets, mobile banking and mobile security that I run across each week.  I am specifically targeting market size and market trend information.

Also read Field Mobility News Weekly
Also read Mobile Marketing News Weekly
Also read Mobility News Weekly
Also read M2M News Weekly
Also read Mobility Charts Weekly
Also read Mobility ROI Weekly

Greetings!  This is Kevin Benedict offering a free report on enterprise mobility for everyone that completes my new enterprise mobility survey.  At the end of the survey is a place for you to leave your name and email address.  I will send the results of this survey to all participants.  I believe we can all learn some very interesting and perhaps unexpected information from this survey that will help us plan and develop good strategies.  Take the Survey Here!

The value of financial transactions carried out via mobile phones will reach $245 billion worldwide by 2014 according to a new report by Ernst & Young.  Read Original Content

According to a recent announcement PayPal is now processing over $10 million per day in mobile transactions and expects $3 billion total in 2011.  Read Original Content

Research by Gartner shows that approximately 141 million consumers will have made payments using smartphones by the end of this year, up 38 percent from last year.  Read Original Content

Pyxis Mobile provides an agile, powerful, and secure mobile enterprise application platform.  It enables rapid cross-platform application development, unlimited data integration, enterprise-grade security, and the unique ability to change and update applications in real time.  This newsletter is sponsored in part by Pyxis Mobile, http://pyxismobile.com/

Macy’s and Bloomingdale’s are testing mobile devices in 350 stores to engage customers with products and help increase sales.  Read Original Content

Mobile Commerce News Weekly - Week of September 19, 2011

The Mobile Commerce News Weekly is an online newsletter made up of the most interesting news, articles and links related to mobile payments, mobile money, e-wallets, mobile banking and mobile security that I run across each week.  I am specifically targeting market size and market trend information.

Also read Field Mobility News Weekly
Also read Mobile Marketing News Weekly
Also read Mobility News Weekly
Also read M2M News Weekly

Greetings!  This is Kevin Benedict offering a free report on enterprise mobility for everyone that completes my new enterprise mobility survey.  At the end of the survey is a place for you to leave your name and email address.  I will send the results of this survey to all participants.  I believe we can all learn some very interesting and perhaps unexpected information from this survey that will help us plan and develop good strategies.  Take the Survey Here!

The number of global e-payments is expected to grow from 17.9 to 30.3 billion transactions between 2010 and 2013, while m-payments are expected to grow from 4.6 to 15.3 billion transactions in the same period, according to a joint report by Capgemini, The Royal Bank of Scotland and Efma.  Read Original Content

Google and Visa have partnered in an effort to push mobile payments, creating an agreement to allow Visa account holders to pay for store purchases with their smartphones.  Read Original Content

Analysts expect that PayPal will experience a sharp increase in mobile sales over the next few years to become eBay’s largest business by 2014.  Read Original Content

Pyxis Mobile provides an agile, powerful, and secure mobile enterprise application platform.  It enables rapid cross-platform application development, unlimited data integration, enterprise-grade security, and the unique ability to change and update applications in real time.  This newsletter is sponsored in part by Pyxis Mobile, http://pyxismobile.com/

NCR Corporation has launched a new mobile banking platform that allows financial corporations to offer a greater amount of mobile features to customers.  Read Original Content

Access-card manufacturer HID Global has announced it is teaming up with Research in Motion Ltd. to include NFC technology in new models of its BlackBerry smartphones.  Read Original Content

According to a March 2010 report from Generator Research, the number of mobile payment users will grow 600 percent by 2014 to 490 million users.  Read Original Content

The number of NFC-enabled mobile handset shipments is projected to increase from 40 million in 2011 to over 700 million in 2016, according to Don Tait with IMS Research.  Read Original Content

Research firm IEMR expects a 30-fold increase in mobile payment transactions from 2010 figures of $31.5 billion.  The Asia Pacific market leads with $254 billion in 2015 with the United States a close second at $245 billion.  Read Original Content

Mobile payments will represent 15 percent of all card transactions by 2013, and will overcome card volumes within 10 years if growth continues at the same rate, according to the World Payments Report 2011.  Read Original Content

PayPal has announced a new mobile payment program that does not use NFC technology but instead uses scanning terminals and barcodes.  Read Original Content

Recent Articles by Kevin Benedict

The Benefit of Custom Mobile Applications
Mobile Expert Video Series: SAP's Dr. Ahmed El Adl
Mobile Expert Video Series: Sybase's Jagdish Bansiya
Mobile Expert Video Series: SAP's Matthew Schwartz
Mobile Expert Video Series:  SAP's Puneet Suppal
Mobile Expert Video Series: Centigon's Ryan Goodman
Mobile Expert Video Series:  SAP's Nick Brown
Mobile Expert Video Series: SAP's CIO Oliver Bussman
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Upcoming Events

Virtual Mobility Summit - September 27, 2011
Field Mobility 2011 Australia - October 25 - 27, 2011
Enterprise Mobility Exchange, Las Vegas - November 2 - 3, 2011
Kevin Benedict Speaking Tour, Tokyo - November 14-15, 2011
Kevin Benedict Speaking Tour, Singapore - November 17-18, 2011
Kevin Benedict Speaking Tour, San Paulo, Brazil - December 4-9, 2011

Whitepapers of Note

The Business Benefits of Mobile Adoption with SAP Systems
ClickSoftware Mobility Suite and Sybase Mobility Solution
Mobile Adoption Among Gas and Electric Utilities
Mobile Adoption in Life Sciences
Mobile Adoption in Oil and Gas
Networked Field Services

Recorded Webinars of Note

3 Critical Considerations for Embracing Mobile CRM
Healthrageous Mobility Case Study
The Latest m-Business Trends and How the Onslaught of Mobile Devices Affects Development Strategies
The Real-Time Mobile Enterprise:  The Benefits of Rapid, Easy Access
Syclo and SAP Deliver Mobile Apps on Sybase Unwired Platform 

Ruggedized and Industrial Mobile Device Articles

Consumer Smartphones or Industrial Smartphones?

You can follow me on Twitter @krbenedict and read my blog, Enterprise Mobility Strategies.

I have added a feature to my blog site that supports email subscriptions.  You can now receive all blog articles directly via email.  If you are interested, click here.

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Kevin Benedict, Independent Mobile and M2M Industry Analyst, SAP Mentor Volunteer

Visit MobileEnterpriseStrategies.com

Follow me on Twitter @krbenedict

Join the SAP Enterprise Mobility and Sybase Unwired Platform Groups

Full Disclosure: I am an independent mobility analyst, consultant and blogger. I work with and have worked with many of the companies mentioned in my articles.

Mobile Commerce News Weekly - Week of September 12, 2011

The Mobile Commerce News Weekly is an online newsletter made up of the most interesting news, articles and links related to mobile payments, mobile money, e-wallets, mobile banking and mobile security that I run across each week.  I am specifically targeting market size and market trend information.

Also read Field Mobility News Weekly
Also read Mobile Marketing News Weekly
Also read Mobility News Weekly
Also read M2M News Weekly
Also read Mobility Charts Weekly

Greetings!  This is Kevin Benedict offering a free report on enterprise mobility for everyone that completes my new enterprise mobility survey.  At the end of the survey is a place for you to leave your name and email address.  I will send the results of this survey to all participants.  I believe we can all learn some very interesting and perhaps unexpected information from this survey that will help us plan and develop good strategies.  Take the Survey Here!

Global mobile payment transactions could exceed $945 billion in 2015, according to IE Market Research’s Global Mobile Payment Market Forecast 2011-2015.  Read Original Content

VeriFone Systems Inc. posted better than expected quarterly results and raised its full year outlook as it finds more customers for mobile payment technologies.  Read Original Content

Payments and banking transactions through mobile phones in India are expected to reach $350 billion by 2015, according to The Boston Consulting Group.  Read Original Content

Pyxis Mobile provides an agile, powerful, and secure mobile enterprise application platform.  It enables rapid cross-platform application development, unlimited data integration, enterprise-grade security, and the unique ability to change and update applications in real time.  This newsletter is sponsored in part by Pyxis Mobile, http://pyxismobile.com/

Lowe’s, a leading home improvement company, is enhancing its website and equipping store employees with iPhones as the second-largest U.S. home-improvement retailer seeks to catch up to Home Depot and boost sales from its existing locations.  Read Original Content

Mobile Commerce News Weekly - Week of September 5, 2011

The Mobile Commerce News Weekly is an online newsletter made up of the most interesting news, articles and links related to mobile payments, mobile money, e-wallets, mobile banking and mobile security that I run across each week.  I am specifically targeting market size and market trend information.

Also read Field Mobility News Weekly
Also read Mobile Marketing News Weekly
Also read Mobility News Weekly
Also read M2M News Weekly
Also read Mobility Charts Weekly
Also read Mobility ROI Weekly

Greetings!  This is Kevin Benedict offering a free report on enterprise mobility for everyone that completes my new enterprise mobility survey.  At the end of the survey is a place for you to leave your name and email address.  I will send the results of this survey to all participants.  I believe we can all learn some very interesting and perhaps unexpected information from this survey that will help us plan and develop good strategies.  Take the Survey Here!

Gartner research estimates that there will be over 141.1 million worldwide mobile payment users in 2011, a 38.2 percent increase from 2010.  Read Original Content

By 2015 Juniper predicts that worldwide mobile spending on remote and POS payments will grow to $670 billion.  Read Original Content

Transactions involving cash and checks are becoming less popular as electronic banking, including mobile-banking gains popularity.  According to Boston Consultancy Group, mobile payments will account for 20 to 30 percent of all transactions by 2020.  Read Original Content

Pyxis Mobile provides an agile, powerful, and secure mobile enterprise application platform.  It enables rapid cross-platform application development, unlimited data integration, enterprise-grade security, and the unique ability to change and update applications in real time.  This newsletter is sponsored in part by Pyxis Mobile, http://pyxismobile.com/

According to the software company Ability Commerce, more customers use tablet devices to conduct mobile shopping than smartphones.  Read Original Content

Mobile Commerce News Weekly - Week of August 29, 2011

The Mobile Commerce News Weekly is an online newsletter made up of the most interesting news, articles and links related to mobile payments, mobile money, e-wallets, mobile banking and mobile security that I run across each week.  I am specifically targeting market size and market trend information.

Also read Field Mobility News Weekly
Also read Mobile Marketing News Weekly
Also read Mobility News Weekly
Also read M2M News Weekly
Also read Mobility ROI Weekly

According to a KPMG survey, within the next four years mobile payments will become common practice when purchasing goods and services.  Read Original Content

According to Juniper Research the mobile payment market could reach $670 billion by 2015.  Read Original Content

Recent ABI Research indicates that retailers have already spent $220.9 million this year on mobile devices to enhance consumers’ shopping experience, and it is predicted that U.S. mobile shopping sales volume will reach $9 billion in 2011.  Read Original Content

Pyxis Mobile provides an agile, powerful, and secure mobile enterprise application platform.  It enables rapid cross-platform application development, unlimited data integration, enterprise-grade security, and the unique ability to change and update applications in real time.  This newsletter is sponsored in part by Pyxis Mobile, http://pyxismobile.com/

Four major credit card companies along with mobile payment provider Isis are collaborating to create security applications for NFC-enabled smartphones.  Isis is currently being supported by Verizon Wireless, AT&T and T-Mobile USA.  Read Original Content

A new report by Forrester Research shows that mobile banking in Canada has grown by 8 percent in the past two years.  Read Original Content