Showing posts with label toa technologies. Show all posts
Showing posts with label toa technologies. Show all posts

Oracle Buys Toa Technologies Enhancing Mobile Solutions for Field Services

So that is why the Toa Technology team canceled my Google+ Hangout interview with them last week.  They were getting purchased!  

Toa Technologies is a very successful cloud based provider of field service management solutions that is heavily involved in mobile technologies.  They had been accumulating a stellar team and was regularly announcing sales deals with companies that had thousands of service technicians working in the field.  That is precisely why I wanted to interview them!

I am impressed with Oracle's aggressive launch into mobility in 2014.  They were late to the game, but are really stepping up.  A few months back I wrote an article (http://mobileenterprisestrategies.blogspot.com/2014/05/oracle-mobility-emerges-prepared-for.html) about Oracles latest moves into enterprise mobility.

Here is the press release on the acquisition: http://www.oracle.com/us/corporate/press/2254950

Oracle today announced that it has signed an agreement to acquire TOA Technologies (TOA), a leading provider of cloud-based field service solutions that manage and optimize the last mile of customer service for enterprises by coordinating activities between dispatchers, mobile employees and their customers.
TOA’s Field Service SaaS enables modern enterprises to continuously monitor real-time field service requests coming in from contact centers, to schedule the right field service representative to dispatch, and to use sophisticated business analytics to monitor and view current inventories, accurately predict service windows, and optimize field service operations. TOA’s customers have more efficient field service operations, lower costs of delivering field service, and deliver a superior customer experience.
TOA’s solutions manage over 120 million service events annually in more than 20 countries and include global brands across many industries including DISH Network, E.ON, Home Depot, Ricoh, Telefonica, Virgin Media and Vodafone.
Oracle Service Cloud, part of Oracle Customer Experience Cloud, is an industry-leading platform for online customer service, cross-channel contact center, knowledge management, and policy automation. Oracle ERP cloud solutions help accelerate productivity, allocate resources, and provide on-demand information access.
Oracle Service Cloud and Oracle ERP cloud solutions combined with TOA will empower innovative customer service organizations to drive operational efficiencies while bolstering customer satisfaction and exceeding service expectations through personalized service.
More information on this announcement can be found athttp://www.oracle.com/toatechnologies.
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Kevin Benedict
Writer, Speaker, Editor
Senior Analyst, Digital Transformation, EBA, Center for the Future of Work Cognizant
View my profile on LinkedIn
Learn about mobile strategies at MobileEnterpriseStrategies.com
Follow me on Twitter @krbenedict
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Recommended Strategy Book Code Halos
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***Full Disclosure: These are my personal opinions. No company is silly enough to claim them. I am a mobility and digital transformation analyst, consultant and writer. I work with and have worked with many of the companies mentioned in my articles.

HTML5’s Future – Comments and Predictions!

I thought it would be interesting to research and collect quotes from various mobility experts on the topic of HTML5.  I hope you find this useful!

Jason Grigsby, Vice President of Cloud Four (quoted in 2009)

“HTML5 is going to be be a big deal and it will be relevant much sooner than people think.”

“…the adoption of HTML5 will be driven by the needs of mobile, not the needs of desktop developers.”

http://www.cloudfour.com/html5-from-a-mobile-perspective/

• Yuval Brisker, CEO of TOA Technologies

“…it’s clear that the HTML5 revolution is in full swing. And those in the know are both impressed and supportive...we have embraced HTML5 in its totality in order to provide deep enhanced mobility to our customers worldwide.”

http://toatech.com/blog/innovation/html-5-continues-to-impress-toa-leads-the-way/

• David Semeria, creator of LM (a general purpose system for creating, deploying and monetizing code and content)

“I started out as a big believer in HTML 5 on mobile - and I'm still convinced that over time it will win. However, once you actually get into the nitty gritty, it's clear native apps will be around for quite some time.  It's all about processing power. “

http://www.avc.com/a_vc/2011/08/html5-continued.html  and http://lmframework.com/page.php?id=home

• Gil Bouhnick, Director of Mobile Solutions at ClickSoftware

”2013: The war is over, most enterprise mobility solutions are now using HTML5.  With or without native extensions, by 2013 I predict that the war will be over. No one in the enterprise software industry will start a project just for iPhone, or just for Windows Phone 7. HTML5 will be a certified standard or very close to that.”

http://mobilefever.clicksoftware.com/mobilefever/bid/52121/Prediction-By-2013-Html5-Will-Rule-Enterprise-Mobility

• ABI Research Study

“By 2016 more than 2.1 billion mobile devices will have HTML5 browsers, up from just 109 million last year."

“The introduction of HTML5 features will fundamentally, dramatically change the Web, as browsers will be able to access the computer's or mobile’s capabilities, such as file read/write, etc. The web will become smarter, more personalized, and intuitive. HTML5 features will enable the web to challenge native applications in terms of rich user experiences.”

http://www.internetretailer.com/2011/07/28/html5-adoption-rise-allowing-richer-mobile-sites

http://www.abiresearch.com/research/1007312-HTML5_for_Mobile_Devices_and_Tablets

• John Marshall, CEO of AirWatch

“Upgrading AirWatch to HTML5 allows us to further ensure the user experience is more productive, meaningful and efficient.”

http://html5.tmcnet.com/topics/html5/articles/217366-airwatch-releases-industrys-first-html5-based-mdm-platform.htm

• Toni Sacconaghi, Sanford Bernstein Analyst

“Ultimately over time, a significant migration away from native apps to webapps could have meaningful repercussions for the mobile industry; users would gain portability of apps across devices, and the browser would assume an increasingly important role for users at the expense of the device’s OS.”

http://www.ibtimes.com/articles/211890/20110911/the-biggest-threat-to-apple-could-be-html5.htm

-Moshe BenBassat, CEO/Founder of ClickSoftware

We believe that HTML5 is the key for a cross platform, device agnostic, mobile applications. ClickSoftware's enterprise mobility products for workforce management and service optimization are designed as productivity tools for both the enterprise's employees as well as its customers. Even if an enterprise can decide on a standard device for its employees (which we doubt can be implemented as people are looking to use their own personal devices for work purposes …), it certainly cannot do so for its customers. Hence the importance of being device agnostic. Our ClickMobile Professional is already being used worldwide and as time progresses we are expecting a significant growth in the HTML5 customer base.

HTML5 can do what web technologies did to enterprise desktop applications 10 years ago: it can become the standard, allowing not only multiple platforms support but also zero footprint solutions to the mobile world. We think this is great. HTML5 has the potential to become the great liberator of users, administrators and vendors, bringing in a new era of innovation and productivity.

We believe that the trend by some companies to develop their own proprietary native HTML5 "containers" is bad for the evolution of HTML5. ClickSoftware's approach is to keep the "native" code to the minimum, as we believe that the standard browsers will soon be sufficient to support all required functionality including interaction with the hardware. Some platforms already support that today. ClickSoftware will continue to build thin HTML5 based applications supporting the technology and helping it evolve.

• Rob Chandhok, President of Internet Services at Qualcomm (as told to CNET’s Roger Cheng)

“We see HTML5 and web-based mobile applications as the way it will end up.”

http://news.cnet.com/8301-1035_3-20104056-94/how-html5-may-become-the-standard-for-apps-inside-apps/

• Daniel Terdiman of CNET, quoting Mike McCue, founder of Flipboard

“McCue's most striking comment was that he expects a rapid transformation of mobile Web content in the next few years as a result of HTML5 and other technology being applied to tablets and mobile experiences. The upshot, he said, is that he expects the Web “will look more like print” in the next few years, but will be monetized differently.”

http://news.cnet.com/8301-13772_3-20104934-52/flipboard-founder-web-will-soon-look-more-like-print/

• Terrence O’Brien, Senior Blogger, Switched.com on May 11, 2010

“…it’s important to know that when you hear people talking about the phrase “HTML5”, it isn’t just some meaningless buzz word; they’re talking about the future of the internet.”

http://www.switched.com/2010/05/11/what-is-html5-and-why-should-you-care

Notes:

Microsoft is expected to demonstrate its strategy for HTML5 in Windows 8 – The Build Conference is September 13-16 in Anaheim, CA

http://www.readwriteweb.com/enterprise/2011/09/build-2011-preview-keys-to-the.php
http://arstechnica.com/microsoft/news/2011/09/microsoft-build-what-we-expect-to-see.ars
http://www.buildwindows.com/





Previously published articles on HTML5

More HTML5 Apps for Your Review
HTML5 Apps
What Can HTML5 Offer Mobile Developers?
HTML5 - What I am Learning
Projections for and Demonstrations of HTML5
HTML5, Enterprise Mobility and Visual Effects
Challenges with HTML5 for Mobile Applications
More on HTML5 for Mobile Application Developers
What Can HTML5 Offer Mobile Developers?
HTML5 - What I am Learning

*************************************************************
Kevin Benedict, Independent Mobile and M2M Industry Analyst, SAP Mentor Volunteer
Follow me on Twitter @krbenedict
Full Disclosure: I am an independent mobility analyst, consultant and blogger. I work with and have worked with many of the companies mentioned in my articles.

Mobile Expert Podcast Series: Toa Technologies' Yuval Brisker, Part 2

This is Part 2 (see Part 1 here) of an interview with mobility expert and  Toa Technologies' CEO Yuval Brisker.  In this segment we drill down into cloud computing, versioning, total cost of ownership and enterprise mobility.



Upcoming Events

Virtual Mobility Summit - September 27, 2011
Field Mobility 2011 Australia - October 25 - 27, 2011
Enterprise Mobility Exchange, Las Vegas - November 2 - 3, 2011
Kevin Benedict Speaking Tour, Tokyo - November 14-15, 2011
Kevin Benedict Speaking Tour, Singapore - November 17-18, 2011
Kevin Benedict Speaking Tour, San Paulo, Brazil - December 4-9, 2011

Whitepapers of Note

The Business Benefits of Mobile Adoption with SAP Systems
ClickSoftware Mobility Suite and Sybase Mobility Solution
Mobile Adoption Among Gas and Electric Utilities
Mobile Adoption in Life Sciences
Mobile Adoption in Oil and Gas
Networked Field Services

Recorded Webinars of Note

3 Critical Considerations for Embracing Mobile CRM
Healthrageous Mobility Case Study
The Latest m-Business Trends and How the Onslaught of Mobile Devices Affects Development Strategies
The Real-Time Mobile Enterprise:  The Benefits of Rapid, Easy Access
Syclo and SAP Deliver Mobile Apps on Sybase Unwired Platform

Ruggedized and Industrial Mobile Device Articles

Consumer Smartphones or Industrial Smartphones?

*************************************************************
Kevin Benedict, Independent Mobile and M2M Industry Analyst, SAP Mentor Volunteer
Follow me on Twitter @krbenedict
Full Disclosure: I am an independent mobility analyst, consultant and blogger. I work with and have worked with many of the companies mentioned in my articles.

Mobile Expert Podcast Series: Toa Technologies' Yuval Brisker, Part 1

In this two part segment of the Mobile Expert Podcast Series, I interview the CEO/Founder of  Toa Technologies, Yuval Brisker.  Yuval shares his thoughts on enterprise mobility, cloud computing, HTML5 and much more.  Listen to Part 2 here.



Upcoming Events

Virtual Mobility Summit - September 27, 2011
Field Mobility 2011 Australia - October 25 - 27, 2011
Enterprise Mobility Exchange, Las Vegas - November 2 - 3, 2011
Kevin Benedict Speaking Tour, Tokyo - November 14-15, 2011
Kevin Benedict Speaking Tour, Singapore - November 17-18, 2011
Kevin Benedict Speaking Tour, San Paulo, Brazil - December 4-9, 2011

Whitepapers of Note

The Business Benefits of Mobile Adoption with SAP Systems
ClickSoftware Mobility Suite and Sybase Mobility Solution
Mobile Adoption Among Gas and Electric Utilities
Mobile Adoption in Life Sciences
Mobile Adoption in Oil and Gas
Networked Field Services

Recorded Webinars of Note

3 Critical Considerations for Embracing Mobile CRM
Healthrageous Mobility Case Study
The Latest m-Business Trends and How the Onslaught of Mobile Devices Affects Development Strategies
The Real-Time Mobile Enterprise:  The Benefits of Rapid, Easy Access
Syclo and SAP Deliver Mobile Apps on Sybase Unwired Platform

Ruggedized and Industrial Mobile Device Articles

Consumer Smartphones or Industrial Smartphones?


*************************************************************
Kevin Benedict, Independent Mobile and M2M Industry Analyst, SAP Mentor Volunteer
Follow me on Twitter @krbenedict
Full Disclosure: I am an independent mobility analyst, consultant and blogger. I work with and have worked with many of the companies mentioned in my articles.

Interviews with Kevin Benedict