Mobile Expert Podcast Series: PSION's CEO John Conoley, Part 1

I had the honor of interviewing PSION's CEO John Conoley for this podcast last week.  PSION is a manufacturer of ruggedized and industrial mobile handhelds and they have been around for over 50 years.  I wanted to learn from John his strategies for managing and transforming his company during these challenging economic times that also include a rapidly changing mobile technology ecosystem.  This is a two part podcast.  You can watch Part 2 here.





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Kevin Benedict, Independent Mobile and M2M Industry Analyst, SAP Mentor Volunteer
Follow me on Twitter @krbenedict
Full Disclosure: I am an independent mobility analyst, consultant and blogger. I work with and have worked with many of the companies mentioned in my articles.

Mobile Marketing News Weekly - Week of September 19, 2011

The Mobile Marketing News Weekly is an online newsletter that is made up of the most interesting news, articles and links related to mobile marketing that I run across each week.  I am specifically targeting market size and market trend information.

Also read Field Mobility News Weekly
Also read Mobile Commerce News Weekly
Also read Mobility News Weekly
Also read M2M News Weekly
Also read Mobility Charts Weekly

Spending on smartphone-based advertising in Canada will reach $82 million by the end of this year, according to a report issued by the Interactive Advertising Bureau of Canada.  Read Original Content

According to Millenial Media, mobile automotive display advertising increased 169 percent from 2009 to 2010.  Read Original Content

Even though mobile advertising has doubled since last year, and is now valued at $3.3 billion, mobile advertisements represent only 5 percent of total investments in online ads.  Read Original Content

Pyxis Mobile provides an agile, powerful, and secure mobile enterprise application platform.  It enables rapid cross-platform application development, unlimited data integration, enterprise-grade security, and the unique ability to change and update applications in real time.  This newsletter is sponsored in part by Pyxis Mobile, http://pyxismobile.com/

According to Jumptab, 35 percent of companies with mobile marketing budgets plan on increasing their spending in the next twelve months.  Read Original Content

Mobility Charts Weekly - Week of September 19, 2011

The Mobility Charts Weekly is a weekly publication of charts depicting the current and future status of the enterprise mobility market.  I am specifically targeting information that reflects market data and trends.



GTM Research forecasts that utilities in the U.S. will spend $8.25 billion between 2011 to 2015 in three major areas:  customer engagement, business services and grid operations.  That spending will allow for many of the advantages that smart grid can deliver, from more tailored pricing offerings for the average consumer to more coordinated outage response.  Read Original Content



With smartphone prices falling, IDC expects the number of smartphone sales to surpass the number of PC sales by the end of this year.  According to recent reports, in 2010 more than 270 million smartphones were sold. This is up from 174 million in 2009.  Read Original Content




A new study by marketing firm 360i has found that mobile advertising campaigns are more effective than traditional online campaigns in five categories that include brand awareness, advertising awareness, message association, brand favorability and purchase intent.  Read Original Content



Even with total online advertising on the rise, Yahoo is having trouble sustaining healthy revenue driven by advertisements.  This problem stems from people spending an increased amount of time on social sites and mobile devices that distract viewers from Yahoo sites where traditional online advertising is placed.  Read Original Content

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Kevin Benedict, Independent Mobile and M2M Industry Analyst, SAP Mentor Volunteer
Follow me on Twitter @krbenedict

Full Disclosure: I am an independent mobility analyst, consultant and blogger. I work with and have worked with many of the companies mentioned in my articles.

Click Here!

Flattening the Stack with Integrated App Development, MDM, and Hosted Solutions

Andre Guillemin
I want to thank my friend and mobility expert André Guillemin for writing this article and sharing it with all of us.

As the mobility needs of the enterprise continue to evolve, solutions providers are under increasing pressure to offer product suites that provide mobile device management, application development, and hosting capabilities all under one roof. Currently, solutions providers tend to specialize in one of the three, forcing most enterprise companies to purchase multiple solutions. Stacked on top of each other, an MDM, app development platform, and a hosting services package may provide the total functionality needed, but it’s not the most elegant solution.

So how are providers responding? The emerging trend among the major players in the mobile enterprise application platform (MEAP) space is to start piling on the features…and fast. Antenna Software just bumped up its MDM capabilities with the release of its Volt platform, which enables companies to publish and manage HTML5 apps with many common enterprise MDM features such as remote wipe. Another example is Pyxis Mobile, which recently rolled out a hosting solution that pairs nicely with its app development platform.

With the race on to expand their capabilities, you may wonder if these companies are biting off more than they can chew. It doesn’t seem so. For starters, most of the companies in this space built their business by developing specific solutions to specific problems. Only recently have they been pressured to expand beyond their core competencies in order to supply more comprehensive solutions that address multiple components of the enterprise mobility ecosystem. Secondly, many companies are filling those gaps not by trying to reinvent the wheel but by partnering with other specialists and rolling out white labeled products. The best example is hosting, where most providers have turned to dedicated hosting services companies to add that capability to their product portfolio because it’s faster, easier, and better for the customer than trying to build it themselves.

Where does all that leave us? As always, the devil is in the details. When shopping around for middleware solutions, make sure you’re prepared with a thoroughly vetted list of requirements and use that list to check it against the capabilities of the products you’re evaluating. Know what apps you’re going to build, who you’re going to build them for, and how they’re going to be used – not just today, but have a strategy that projects out at least three years. Think about the way mobility will grow and evolve within your company. You may be focused on employee apps today but what about customers and supply chain partners? How will your entire company be using mobility in three to five years?

Being able to paint the broad picture and then hone in on the details is critical because knowing exactly which capabilities, functions, and features you require in your development and management tools will help you avoid costly mistakes down the line.

Let us know what’s important to you. Take Kevin Benedict’s Enterprise Mobility Survey and receive a free copy of the results!

Today's Guest Columnist: André Guillemin has over ten years of experience in health care, financial services, and mobile technology. He spent the past three years focused on cross-industry solutions for mobile enterprise application development, including line of business uses in manufacturing, life sciences and wealth management. Mr. Guillemin frequently contributes to industry publications, panels, and events, and is available for consultation on the strategic and tactical use of mobile technologies in the enterprise.

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Kevin Benedict, Independent Mobile and M2M Industry Analyst, SAP Mentor Volunteer
Follow me on Twitter @krbenedict
Full Disclosure: I am an independent mobility analyst, consultant and blogger. I work with and have worked with many of the companies mentioned in my articles.

Mobile Commerce News Weekly - Week of September 19, 2011

The Mobile Commerce News Weekly is an online newsletter made up of the most interesting news, articles and links related to mobile payments, mobile money, e-wallets, mobile banking and mobile security that I run across each week.  I am specifically targeting market size and market trend information.

Also read Field Mobility News Weekly
Also read Mobile Marketing News Weekly
Also read Mobility News Weekly
Also read M2M News Weekly

Greetings!  This is Kevin Benedict offering a free report on enterprise mobility for everyone that completes my new enterprise mobility survey.  At the end of the survey is a place for you to leave your name and email address.  I will send the results of this survey to all participants.  I believe we can all learn some very interesting and perhaps unexpected information from this survey that will help us plan and develop good strategies.  Take the Survey Here!

The number of global e-payments is expected to grow from 17.9 to 30.3 billion transactions between 2010 and 2013, while m-payments are expected to grow from 4.6 to 15.3 billion transactions in the same period, according to a joint report by Capgemini, The Royal Bank of Scotland and Efma.  Read Original Content

Google and Visa have partnered in an effort to push mobile payments, creating an agreement to allow Visa account holders to pay for store purchases with their smartphones.  Read Original Content

Analysts expect that PayPal will experience a sharp increase in mobile sales over the next few years to become eBay’s largest business by 2014.  Read Original Content

Pyxis Mobile provides an agile, powerful, and secure mobile enterprise application platform.  It enables rapid cross-platform application development, unlimited data integration, enterprise-grade security, and the unique ability to change and update applications in real time.  This newsletter is sponsored in part by Pyxis Mobile, http://pyxismobile.com/

NCR Corporation has launched a new mobile banking platform that allows financial corporations to offer a greater amount of mobile features to customers.  Read Original Content

Access-card manufacturer HID Global has announced it is teaming up with Research in Motion Ltd. to include NFC technology in new models of its BlackBerry smartphones.  Read Original Content

According to a March 2010 report from Generator Research, the number of mobile payment users will grow 600 percent by 2014 to 490 million users.  Read Original Content

The number of NFC-enabled mobile handset shipments is projected to increase from 40 million in 2011 to over 700 million in 2016, according to Don Tait with IMS Research.  Read Original Content

Research firm IEMR expects a 30-fold increase in mobile payment transactions from 2010 figures of $31.5 billion.  The Asia Pacific market leads with $254 billion in 2015 with the United States a close second at $245 billion.  Read Original Content

Mobile payments will represent 15 percent of all card transactions by 2013, and will overcome card volumes within 10 years if growth continues at the same rate, according to the World Payments Report 2011.  Read Original Content

PayPal has announced a new mobile payment program that does not use NFC technology but instead uses scanning terminals and barcodes.  Read Original Content

Recent Articles by Kevin Benedict

The Benefit of Custom Mobile Applications
Mobile Expert Video Series: SAP's Dr. Ahmed El Adl
Mobile Expert Video Series: Sybase's Jagdish Bansiya
Mobile Expert Video Series: SAP's Matthew Schwartz
Mobile Expert Video Series:  SAP's Puneet Suppal
Mobile Expert Video Series: Centigon's Ryan Goodman
Mobile Expert Video Series:  SAP's Nick Brown
Mobile Expert Video Series: SAP's CIO Oliver Bussman
Mobile Expert Video Series: Cognizant's Jeff Wallace

Upcoming Events

Virtual Mobility Summit - September 27, 2011
Field Mobility 2011 Australia - October 25 - 27, 2011
Enterprise Mobility Exchange, Las Vegas - November 2 - 3, 2011
Kevin Benedict Speaking Tour, Tokyo - November 14-15, 2011
Kevin Benedict Speaking Tour, Singapore - November 17-18, 2011
Kevin Benedict Speaking Tour, San Paulo, Brazil - December 4-9, 2011

Whitepapers of Note

The Business Benefits of Mobile Adoption with SAP Systems
ClickSoftware Mobility Suite and Sybase Mobility Solution
Mobile Adoption Among Gas and Electric Utilities
Mobile Adoption in Life Sciences
Mobile Adoption in Oil and Gas
Networked Field Services

Recorded Webinars of Note

3 Critical Considerations for Embracing Mobile CRM
Healthrageous Mobility Case Study
The Latest m-Business Trends and How the Onslaught of Mobile Devices Affects Development Strategies
The Real-Time Mobile Enterprise:  The Benefits of Rapid, Easy Access
Syclo and SAP Deliver Mobile Apps on Sybase Unwired Platform 

Ruggedized and Industrial Mobile Device Articles

Consumer Smartphones or Industrial Smartphones?

You can follow me on Twitter @krbenedict and read my blog, Enterprise Mobility Strategies.

I have added a feature to my blog site that supports email subscriptions.  You can now receive all blog articles directly via email.  If you are interested, click here.

Click Here!



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Kevin Benedict, Independent Mobile and M2M Industry Analyst, SAP Mentor Volunteer
Follow me on Twitter @krbenedict

Full Disclosure: I am an independent mobility analyst, consultant and blogger. I work with and have worked with many of the companies mentioned in my articles.

The Benefit of Custom Mobile Applications

There are at least two kinds of mobile applications for large enterprises to consider:
  1. Me-too-apps
  2. Only-me-apps
Me-too-apps often provide efficiency gains and remove the friction from various workflows and processes.  These apps are often simple, easy to implement and off-the-shelf.  Soon all of your competitors will also recognize the value of these mobile apps and will implement.

Only-me-apps are customized applications that often take advantage of your unique processes, unique combinations of back office systems and unique products and services.  Many companies have dozens of different business solutions, ERPs, bespoke database applications, BI systems and other software applications in their inventory.  There can literally be hundreds and even thousands of different combinations of these systems that can be connected together to support mobile workers and applications, and to provide unique competitive advantages.

I have met with many very large companies that view their particular mobile application as a competitive advantage.  One large CPG company that I met with this summer said they have a mobile application that is over 10 years old, but it still provides them with a competitive advantage in their industry.

Mobile applications and mobile strategies that will truly transform a company are likely going to involve the following:
  1. Very smart people
  2. Very smart strategies
  3. Mobile technologies that support points 1 and 2.
In order to effectively support a customized mobile application environment that may have dozens of mobile solutions, you will require specific kinds of platforms, toolkits and mobile security systems to set it up and to manage it.

I will be speaking this week on the subject of "Delivering Competitive Advantages Through Custom Mobile Apps" in this upcoming webinar.


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Kevin Benedict, Independent Mobile and M2M Industry Analyst, SAP Mentor Volunteer
Follow me on Twitter @krbenedict
Full Disclosure: I am an independent mobility analyst, consultant and blogger. I work with and have worked with many of the companies mentioned in my articles.

Field Mobility News Weekly - Week of September 19, 2011

The Field Mobility News Weekly is an online newsletter made up of the most interesting news and articles related to field mobility that I run across each week.  I am specifically targeting information that reflects market data and trends.

Also read Mobile Commerce News Weekly
Also read Mobile Marketing News Weekly
Also read Mobility News Weekly
Also read M2M News Weekly
Also read Mobility Charts Weekly

Greetings!  This is Kevin Benedict offering a free report on enterprise mobility for everyone that completes my new enterprise mobility survey.  At the end of the survey is a place for you to leave your name and email address.  I will send the results of this survey to all participants.  I believe we can all learn some very interesting and perhaps unexpected information from this survey that will help us plan and develop good strategies.  Take the Survey Here!

The RFID market is forecast by IDTechEx to reach $5.84 billion in 2011 and livestock tracking is expected to become the largest segment, reaching nearly $6.5 billion by 2017.  Read Original Content

Lowes, the home improvement company will be equipping its employees with 42,000 iPhones that they can use in stores to check product information, access the company website or watch how-to videos, according to a report by Bloomberg.  Read Original Content

Grupo Vidrala, a Spanish glass bottle manufacturer is using RFID tracking tags on shipping pallets to help increase efficiency throughout the warehouse.  Read Original Content

Since 1995, Syclo has enabled hundreds of companies in 37 countries and industries supercharge their businesses with mobility.  This newsletter is sponsored in part by Syclo http://www.syclo.com/

Trimble has released its Field Inspector version 2.1, which is compatible with a variety of its handheld computers and is designed for automating utility infrastructure and smart grid asset maintenance and inspection.  Read Original Content

Mobile Expert Video Series: SAP's Dr. Ahmed El Adl

This is the ninth interview that I recorded at the SAP TechEd 2011 conference on enterprise mobility.  Dr. Ahmed El Adl gives us his perspective on how enterprise mobility has evolved and changed over the past year and where SAP is looking to go now with mobility.

The links for all nine of the recorded video interviews are listed below for your quick reference.



Mobile Expert Video Series: Centigon's Ryan Goodman



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Kevin Benedict, Independent Mobile and M2M Industry Analyst, SAP Mentor Volunteer
Follow me on Twitter @krbenedict
Full Disclosure: I am an independent mobility analyst, consultant and blogger. I work with and have worked with many of the companies mentioned in my articles.

M2M News Weekly - Week of September 12, 2011

Welcome to M2M News Weekly, an online newsletter that consists of the most interesting news and articles related to M2M (machine to machine) and embedded mobile devices.  I aggregate the information, include the original links and add a synopsis of each article.  I also search for the latest market numbers such as market size, growth and trends in and around the M2M market.

Also read Field Mobility News Weekly
Also read Mobile Commerce News Weekly
Also read Mobile Marketing News Weekly
Also read Mobility News Weekly
Also read Mobility Charts Weekly

Greetings!  This is Kevin Benedict offering a free report on enterprise mobility for everyone that completes my new enterprise mobility survey.  At the end of the survey is a place for you to leave your name and email address.  I will send the results of this survey to all participants.  I believe we can all learn some very interesting and perhaps unexpected information from this survey that will help us plan and develop good strategies.  Take the Survey Here!

ABI Research estimates that the number of cellular M2M connections will triple by 2014 to 75 million.  Read Original Content

Canada's M2M market could reach $408 million in the next four years, but existing vendor and support channels are not mature enough to meet current M2M demands, according to a report from IDC Canada.  Read Original Content

The Utilities Telecom Council released a report this week that said spending on telecommunications equipment and services related to utilities will hit $3.2 billion this year, a 21 percent increase from 2009.  Read Original Content

According to IDC the total number of smart meter shipments increased 4.1 percent during the second quarter of 2011 as compared to the first quarter.  Read Original Content

ClickSoftware is an SAP mobility partner and the leading provider of automated workforce management and optimization solutions for every size of service business.  This newsletter is sponsored in part by ClickSoftware - http://www.clicksoftware.com/.

SAP announced this week that they have developed a smart meter related application that helps utility companies analyze data gathered through smart technology.  Read Original Content

Mobile Expert Video Series: Sybase's Jagdish Bansiya

I want to highlight a couple of interviews that I have recorded this week at SAP TechEd 2011 that focus on mobile strategy.  Jagdish Bansiya PHD is the CTO of Enterprise Mobility at Sybase, and in this interview he shares his thoughts on what it means for mobile applications to be truly "transformational."  I will publish another interview later today that I recorded with Ahmed El Adl PHD that also focuses on mobile strategies, so watch for this one as well.

Also don't forget that everyone that takes the enterprise mobility survey will receive the final results for free.




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Kevin Benedict, Independent Mobile and M2M Industry Analyst, SAP Mentor Volunteer
Follow me on Twitter @krbenedict
Full Disclosure: I am an independent mobility analyst, consultant and blogger. I work with and have worked with many of the companies mentioned in my articles.

Interviews with Kevin Benedict