Kevin Benedict's What's New in HTML5 - Week of October 21, 2012

I gave a presentation on SMAC (social, mobile, analytics and cloud) at a large high tech conference this week in Scottsdale, AZ.  During my presentation I surveyed the audience by a show of hands and asked how many were planning to pre-dominantly develop using HTML5 (or HTML5 hybrid apps), and how many were planning to use native.  About two thirds were planning to use HTML5 for their app development projects.

Also last week, I interviewed Tony Kueh, SAP's Head of Mobile Platform Solutions and Strategies about HTML5 vendors and SAP's open strategy for working with them in this video interview.  It is interesting who SAP picked to work with around HTML5 development.

Now for the news...

HTML5 is an option publishers should consider for delivering content to mobile devices.  Giles Phillips of Brightcove believes that HTML5 has “definitely created more flexibility for publishers and has helped make responsive web design a viable option for publishers with a blended content mix”.  Read Original Content

Microsoft and developers of the physics puzzle game Contre Jour have teamed up to utilize HTML5 to create the game for the Web in what Microsoft calls one of the most ambitious uses of HTML5 to date.  Read Original Content

Quark has launched an upgrade to its AppStudio program for creating and publishing mobile apps.  The new version is HTML5-based, providing features including searchable, selectable text, tagging, bookmarking, commenting, and multifaceted social media interaction.  Read Original Content

AOL’s new HTML5-based version of Games.com is cross-platform, available on PC’s, smartphones and tablets and provides access to more than 5000 titles.  Read OriginalContent

The selection of mobile development tools has never been richer and more affordable as it is today.  Mel Beckman provides information and advice for developers not sure whether to go with native apps, HTML5 web apps, or a hybrid approach in this article in PC Advisor.  Read Original Content

HTML5 has the potential for growth in areas such as graphics rendering and Web services protocol and it ultimately helps developers and content providers remove the "chains" from being tied to native platform owners.  Read Original Content

Dolphin has launched a new companion app for its Android browser and the company claims that “Dolphin Jetpack” brings 5-10 times faster HTML5 rendering performance than the stock Android browser.  Read Original Content

With the growing popularity of mobile websites, HTML5 rich media banners have become an excellent way for advertisers to communicate with their target audiences. “With the increased demand for rich media, HTML5 is transforming the landscape of mobile advertising and advertisers are starting to see the successes.”  Read OriginalContent

Sony’s newly redesigned PlayStation Store was built in HTML5 to provide flexibility for the company to seamlessly add new features and capabilities.  Read Original Content

Opera Software has launched Opera Mobile 12.1 for Android with additional HTML5 features including HTML5 Drag and Drop and the HTML5 Clipboard API.  Read Original Content

Software FX has announced the release and availability of jChartFX, a free collection of charts and graphs for business data visualization and analysis for HTML5, jQuery and JavaScript developers.  Read Original Content

SAP’s mobile HTML5 apps program for developers has produced a number of apps which are “clearly focused on what the biggest enterprises and businesses need to get work done on a mobile scale”.  Read Original Content

Phone Arena conducted an iPhone 5 vs. Samsung Galaxy S3 comparison test to see which device performs better with HTML5.  Read Original Content

Lori MacVittie of F5 explores the question “Is HTML5 the Answer to Mobile's VDI Challenge?”  ReadOriginal Content

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Kevin Benedict, Head Analyst for SMAC, Cognizant

Read The Future of Work

Visit MobileEnterpriseStrategies.com

Follow me on Twitter @krbenedict

Join the Linkedin Group Strategic Enterprise Mobility

Full Disclosure: These are my personal opinions. No company is silly enough to claim them. I am a mobility and SMAC analyst, consultant and writer. I work with and have worked with many of the companies mentioned in my articles.

Mobile Health News Weekly – Week of October 21, 2012

The Mobile Health News Weekly is an online newsletter made up of the most interesting news and articles related to mobile health that I run across each week.  I am specifically targeting information that reflects market data and trends.

Also read Enterprise Mobility Asia News Weekly
Also read Field Mobility News Weekly
Also read M2M News Weekly
Also read Mobile Commerce News Weekly
Also read Mobility News Weekly

Seventy-five million U.S. adults used mobile phones for health-related activities in 2012, up from 61 million in 2011, according to a recent report by Manhattan Research. Read Original Content

Researchers are studying the use of mobile phones to document the spread of malaria. The study is part of an effort to stop or control the disease. The World Health Organization says malaria mortality rates have fallen by twenty-five percent since the year 2000. Read Original Content

Small and remote hospitals increasingly are adopting telehealth technology to improve patient care and reduce costs, the New York Times reports. Read Original Content

Antenna Software provides a complete cloud-based enterprise mobility suite that enables both IT pros and business executives alike to create and manage mobile apps, websites and content across the entire business.  This newsletter is sponsored in part by Antenna Software.

A new mobile phone app helps concussion patients track their activities and symptoms, and share that information with their healthcare team. The app from the University of Michigan, is called Return2Play. Read Original Content

More than 13,600 health and fitness apps are available from the iTunes store, according to a recent MobileHealthNews report. Apps range in content from exercise and diet logs to instructional training videos for workouts. Read Original Content

Technology firm, Avallain Africa has unveiled a second version of its mobile and web health application, iAfya Health Information. The launch of iAfya version two comes with a Kiswahili module breaking the language barrier for millions of Kenyans for whom Swahili is a more natural language to interact and communicate in. Read Original Content

The West Health Institute has developed an application that uses Microsoft's Kinect for Windows motion tracking technology in at-home physical therapy. The Naval Medical Center of San Diego is about to start clinical trials of the program, known as the Reflexion Rehabilitation Measurement Tool. Read Original Content

Mobility News Weekly – Week of October 21, 2012

The Mobility News Weekly is an online newsletter made up of the most interesting news and articles related to enterprise mobility that I run across each week.  I am specifically targeting information that reflects market data and trends.

Also read Enterprise Mobility Asia News Weekly
Also read Field Mobility News Weekly
Also read M2M News Weekly
Also read Mobile Commerce News Weekly
Also read Mobile Health News Weekly

Scientists tested 13,500 Android apps and found almost 8 percent failed to protect bank account and social media logins.  Read Original Content

Gartner believes mobile device manufacturers, led by Apple and devices running Google’s Android operating system, will increasingly fight for market share in 2013, while Microsoft’s Windows 8 devices placed a distant third.  Read Original Content

According to a new PriceGrabber survey, 31 percent of consumers already have shopping-related apps on their smartphone, and 82 percent of those consumers plan to use those apps to help save money when purchasing holidays gifts.  Read Original Content

Founded in 1979, DSI is a global provider of Enterprise Mobility Solutions®, helping companies worldwide increase productivity and profitability regardless of data source, device type, operating system or network connectivity.  DSI serves clients globally through its offices in Australia, Canada, China, France, Hong Kong, India, Japan, Singapore, the United Kingdom and the United States.  This newsletter is sponsored in part by DSI.

A Dell executive at the Mobile Shopping Fall Summit has revealed that the company will launch an application for Windows 8 tablets this week, showing how important it is for marketers to have a presence on every platform.  Read Original Content

South Korean consumer electronics maker LG Electronics Inc. reported a third straight quarterly profit on Wednesday as sales of smartphones designed for faster wireless networks helped end losses at its mobile phone business.  Read Original Content

Samsung Electronics has announced its plan to push smartphone penetration in Africa and to further expand its share of the smart phone/devices market across Africa as this is in line with its strategy to bridge the continent’s digital divide.  Read Original Content

The revenues from mobile application testing tools will exceed $200 million in 2012, finds a new study from ABI Research.  Read Original Content

Apple has finally officially unveiled its iPad Mini and it is, indeed, extremely light. The iPad Mini sports a 7.9-inch screen and it feels as airy as the iPhone 5, though maybe a tad wide for some jacket pockets.  Read Original Content

Mobile Commerce News Weekly – Week of October 21, 2012

The Mobile Commerce News Weekly is an online newsletter made up of the most interesting news, articles and links related to mobile commerce and marketing, mobile payments, mobile money, e-wallets, mobile banking, mobile ads and mobile security that I run across each week.  I am specifically targeting market size and market trend information.

Also read Enterprise Mobility Asia News Weekly
Also read Field Mobility News Weekly
Also read M2M News Weekly
Also read Mobile Health News Weekly
Also read Mobility News Weekly

ABI Research believes more than $100 billion in NFC payments will be processed by 2016. The forecast for the following year is even greater as sales could reach as high as $200 billion. Read Original Content

CEO of Google, Larry Page, said the company’s mobile business, which includes advertising and app sales, is now generating revenue at an annual run rate of $8 billion, as compared to $2.5 billion one year earlier. Read Original Content

Research In Motion has struck an agreement to help manage security technology that will make it possible for many Canadians to pay with their smartphones through “mobile wallets.” Read Original Content

Kony is the industry’s leading mobile and multichannel application platform provider. Kony develops a suite of customizable pre-built apps, the KonyOne™ Platform and a comprehensive mobile application management solution, which give companies the confidence and control to quickly build apps once and deploy everywhere -- across all mobile devices and operating systems. This newsletter is sponsored in part by Kony.

A new report from Berg Insight says the number of active mobile money users in emerging markets will grow from last year’s 61 million to 381 million by 2017. That's a compound annual growth rate of 36 percent. Read Original Content

According to a report by research firm, ABI, the overall revenue spent using NFC mobile payments will increase from $4 billion this year to $191 billion in 2017. Read Original Content

According to eMarketer, consumer use of smartphones as a POS payment device, whether through NFC or other contactless technology, will total just $640 million this year. However, this figure represents a 283 percent increase over an even smaller base in 2011, and could increase another 234 percent by the end of 2013. Read Original Content

Interest in mobile shopping is highest in the age groups 30-39 years and 40-49 years in Sweden, according to a new customer survey conducted by Payair, a mobile commerce company. Read Original Content

Total spend via mobile devices using NFC is to rise more than twenty-fold, from $4 billion this year to $100 billion in 2016 according to forecasts from ABI Research. Read Original Content

Mobile Expert Video Series: Tony Kueh

Last week I led three sessions on mobile strategies at SAP TechEd in Las Vegas.  While I was there, I had the good fortune of meeting up with and interviewing Tony Kueh, Head of Mobile Platform Solutions and Strategies at SAP. In this interview we discuss SAP's new "open" strategy toward mobile partners.

Video link: http://www.youtube.com/watch?v=fTsbOzyLz2A

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Kevin Benedict, Head Analyst for SMAC (Social, MOBILE, Analytics and Cloud), Cognizant

Read The Future of Work

Visit MobileEnterpriseStrategies.com

Follow me on Twitter @krbenedict

Join the Strategic Enterprise Mobility Linkedin Group

Full Disclosure: These are my personal opinions. No company is silly enough to claim them. I am a mobility analyst, consultant and writer. I work with and have worked with many of the companies mentioned in my articles.

M2M News Weekly – Week of October 21, 2012

Welcome to M2M News Weekly, an online newsletter that consists of the most interesting news and articles related to M2M (machine to machine) and embedded mobile devices.  I aggregate the information, include the original links and add a synopsis of each article.  I also search for the latest market numbers such as market size, growth and trends in and around the M2M market.

Also read Enterprise Mobility Asia News Weekly
Also read Field Mobility News Weekly
Also read Mobile Commerce News Weekly
Also read Mobile Health News Weekly
Also read Mobility News Weekly

The smart metering market in Southeast Asia will reach $6.9 billion by 2022, according to a new study by Northeast Group, LLC. Read Original Content

The worldwide market for smart grid data analytics will grow steadily through 2020, with cumulative worldwide spending from 2012 through 2020 totaling just over $34 billion, according to a report from Pike Research. Read Original Content

A new Strategy Analytics M2M Strategies report "M2M Devices Annual Sales by Air Interface, Region by Industry Vertical" predicts cellular M2M module shipments will grow from 76 million in 2012 to 104 million in 2013. Read Original Content

ILS Technology provides ready-to-use cloud based platforms to implement and manage M2M (machine to machine) and embedded wireless devices that connect to SAP.  ILS Technology simplifies deployments and offers unparalleled security to protect company and customer data and to ensure regulatory compliance. This newsletter is sponsored in part by ILS Technology.

The global satellite SCADA/M2M market is expected to reach $2.7 billion in 2021, growing more than two-fold from today’s $1.2 billion annual revenue base. Read Original Content

The wireless industry could see a $1.2 trillion revenue opportunity out of the connected devices market by 2020. Within this market, M2M is instrumental in enabling communications across wider "horizontal" platforms in several key sectors. Read Original Content

Total mobile connections will stand at 6.8 billion including M2M communications, or 5.9 billion excluding M2M and inactive SIM cards by fourth quarter, according to a study by GSMA. Read Original Content

Two types of software platforms that underpin the development of the M2M market are forecast to generate $3.85 billion in revenues by 2017, according to a new report from ABI Research. Read Original Content

Mobile Expert Video Series: Mico Yuk

This week I am in Las Vegas attending SAP's TechEd.  Yesterday, I was able to meet up and have a great conversation with Mico Yuk, SAP Mentor and business analytics expert.  In this interview Mico describes how she sees enterprise mobility and business analytics working together.

You can read more from Mico Yuk at her blog - http://EverythingXcelsius.com.

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Kevin Benedict, Head Analyst for SMAC (Social, MOBILE, Analytics and Cloud), Cognizant

Read The Future of Work

Visit MobileEnterpriseStrategies.com

Follow me on Twitter @krbenedict

Join the Strategic Enterprise Mobility Linkedin Group

Full Disclosure: These are my personal opinions. No company is silly enough to claim them. I am a mobility analyst, consultant and writer. I work with and have worked with many of the companies mentioned in my articles.

Mobile Expert Video Series: Sandra Benson

In this segment of the Mobile Expert Video Series, I interview Sandra Benson, VP of the Construction and Engineering practice at CSS about enterprise mobility in the construction industry.  She details the kinds of mobile data construction companies need to collect and report on every day.

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Kevin Benedict, Head Analyst for SMAC (Social, MOBILE, Analytics and Cloud), Cognizant

Read The Future of Work

Visit MobileEnterpriseStrategies.com

Follow me on Twitter @krbenedict

Join the Strategic Enterprise Mobility Linkedin Group

Full Disclosure: These are my personal opinions. No company is silly enough to claim them. I am a mobility analyst, consultant and writer. I work with and have worked with many of the companies mentioned in my articles.

Mobile Expert Video Series: Mark Goode

I had the opportunity last week to spend some time with mobility expert and cattle farmer Mark Goode, VP of Global Sales with DSI last week at Oracle Open World.  DSI has been involved in automated data collection for over 30 years.  What is particularly interesting about DSI, is that they have decades of industrial mobility experience in the challenging areas of warehouse management, supply chain, distribution, M2M and logistics.

*************************************************************

Kevin Benedict, Head Analyst for SMAC (Social, MOBILE, Analytics and Cloud), Cognizant

Read The Future of Work

Visit MobileEnterpriseStrategies.com

Follow me on Twitter @krbenedict

Join the Strategic Enterprise Mobility Linkedin Group

Full Disclosure: These are my personal opinions. No company is silly enough to claim them. I am a mobility analyst, consultant and writer. I work with and have worked with many of the companies mentioned in my articles.

Mobility News Weekly – Week of September 30, 2012

The Mobility News Weekly is an online newsletter made up of the most interesting news and articles related to enterprise mobility that I run across each week.  I am specifically targeting information that reflects market data and trends.

Also read Enterprise Mobility Asia News Weekly
Also read Field Mobility News Weekly
Also read M2M News Weekly
Also read Mobile Commerce News Weekly
Also read Mobile Health News Weekly

Eighty percent of respondents to a Havas Digital study in India said a mobile or smartphone was their primary device while 13 percent stated that a laptop or desktop was their primary device and 7 percent mentioned the tablet. According to the study, the average connected Indian consumes nine hours of media daily with mobile representing 44 percent of it.  Read Original Content

According to Pew Research two percent of Americans own a tablet of some kind. How many of those run Android? A little less than half, 48 percent. One year ago that number was less than 20 percent. Read Original Content

A recent comScore study surveyed more than 30,000 U.S. mobile subscribers and found Samsung to be the top handset manufacturer overall with 25.7 percent market share. Google Android led with 52.6 percent of smartphone subscribers, while Apple accounted for 34.3 percent.  Read Original Content

Founded in 1979, DSI is a global provider of Enterprise Mobility Solutions®, helping companies worldwide increase productivity and profitability regardless of data source, device type, operating system or network connectivity.  DSI serves clients globally through its offices in Australia, Canada, China, France, Hong Kong, India, Japan, Singapore, the United Kingdom and the United States.  This newsletter is sponsored in part by DSI.

According to a report from Tradedoubler, 38 percent of people who research a product on their mobile phone will then go into a shop to buy it. Forty-seven percent go on to complete their purchase on a PC, 25 percent on their mobile and 7 percent on a tablet.  Read Original Content

Edinburgh-based Sofant Technologies has unveiled revolutionary miniature antenna technology that is predicted to transform the performance of smartphones and tablet PCs, making poor reception, dropped calls and short battery life things of the past.  Read Original Content

HTC has upgraded its flagship smartphone, the One X, with a faster quad-core processor, twice the integrated storage capacity, a bigger battery and LTE in the U.S. The new model is called the HTC One X+.  Read Original Content

Google said users have downloaded mobile apps from the Google Play store more than 25 billion times since it was launched in 2008. The search and Internet advertising giant also said that the number of apps available on Google Play has reached 675,000.  Read Original Content

Microsoft has received a rare bit of good news concerning its Windows Phone operating system, as Kantar Worldpanel Comtech claims the firm is now challenging Research in Motion for third place in the European smartphone market.  Read Original Content

Mobile Health News Weekly – Week of September 30, 2012

The Mobile Health News Weekly is an online newsletter made up of the most interesting news and articles related to mobile health that I run across each week.  I am specifically targeting information that reflects market data and trends.

Also read Enterprise Mobility Asia News Weekly
Also read Field Mobility News Weekly
Also read M2M News Weekly
Also read Mobile Commerce News Weekly
Also read Mobility News Weekly

More than 200 million mHealth applications are in use today, and that number is expected to increase threefold by 2012, according to a new report from Pyramid Research. Read Original Content

The mobile health app market in the U.S. is expected to reach $1.3 billion in revenue this year, nearly double last year's $718 million, according to a report by Research2guidance, a mobile technology research firm. Read Original Content

A new study conducted by Cybercitizen Health and Manhattan Research shows that mobile and tablet health activity adoption continues to accelerate, with the number of adults using mobile phones for health information pegged at 75 million in 2012, up from 61 million in 2011, and tablet health activity adoption doubling from 15 million to 29 million in the same time period. Read Original Content

Antenna Software provides a complete cloud-based enterprise mobility suite that enables both IT pros and business executives alike to create and manage mobile apps, websites and content across the entire business.  This newsletter is sponsored in part by Antenna Software.

The U.S. Coast Guard has awarded Lockheed Martin a $2.3 million contract to develop a mobile interface for the agency’s Integrated Health Information System so clinicians and staff can access and update patient records using smartphones and other devices. Read Original Content

Mashable estimates there are approximately 40,000 mobile health apps currently available for tablets and smartphones. By the end of 2012, 247 million health apps will have been downloaded. Read Original Content

iTriage has announced that Harvard Medical School has completed an extensive review of its medical content and has extended its stamp of approval. Read Original Content

A new study from Manhattan Research has found that the number of U.S. adults using tablets to access health information and tools has almost doubled in the last year, reaching 29 million tablet users. Read Original Content

Researchers at the University of Washington and Seattle Children’s Hospital have developed an application that allows people to monitor their lung function at home or on the go by simply blowing into their phone. Read Original Content

Mobile Commerce News Weekly-Week of September 30, 2012

The Mobile Commerce News Weekly is an online newsletter made up of the most interesting news, articles and links related to mobile commerce and marketing, mobile payments, mobile money, e-wallets, mobile banking, mobile ads and mobile security that I run across each week.  I am specifically targeting market size and market trend information.

Also read Enterprise Mobility Asia News Weekly
Also read Field Mobility News Weekly
Also read M2M News Weekly
Also read Mobile Health News Weekly
Also read Mobility News Weekly

Bank of America is testing a new mobile payment service that lets customers use their Apple or Google smartphones to scan pictures to pay for things. Read Original Content

According to a Gartner report the analyst firm expects mobile payment transaction volumes and values to grow 42 percent annually through 2016. By then they project that the market will be worth $617 billion with 448 million users. Read Original Content

Mobile will matter—even, or perhaps especially, in stores—this holiday season, Deloitte LLP says. Mobile-influenced retail store sales such as product research, price comparison or mobile app use will account for 5.1 percent of retail store sales over the holidays, Deloitte predicts. Read Original Content

Marketers allocated 16.3 percent of total search budgets to U.S. mobile search campaigns in Q3 2012, up from 14 percent in the year-ago quarter, according to a report released by IgnitionOne. Read Original Content

Founded in 1979, DSI is a global provider of Enterprise Mobility Solutions®, helping companies worldwide increase productivity and profitability regardless of data source, device type, operating system or network connectivity.  DSI serves clients globally through its offices in Australia, Canada, China, France, Hong Kong, India, Japan, Singapore, the United Kingdom and the United States.  This newsletter is sponsored in part by DSI.

Isis, which is a joint venture between Verizon Wireless, AT&T, and T-Mobile USA, told CNET that it was delaying the start of its trials, which were scheduled to during September in Salt Lake City, Utah, and Austin, Texas. Read Original Content.

Worldwide mobile payments will soar from $66 billion last year to $172 billion this year and more than $600 billion by 2016, market-research firm Gartner predicts. Read Original Content.

China looks set to adopt the worldwide NFC standard for contactless payments, in a move that could be a boost to the usage of smartphones for making cashless transactions in stores nationwide. Read Original Content

According to a new Forrester Research report, mobile banking will reach 108 million users in the U.S. by 2017. That’s about 46 percent of all U.S. bank account holders. Read Original Content

Mobile Expert Video Series: Steve Russell

In this interview DSI's mobility expert and military strategy buff Steve Russell and I discuss a shared view that the military can teach the commercial sector a lot about the value of mobility, and how it can transform the way companies operate.

 http://youtu.be/3AjiRzmdueU

*************************************************************

Kevin Benedict, Head Analyst for SMAC (Social, MOBILE, Analytics and Cloud), Cognizant

Read The Future of Work

Visit MobileEnterpriseStrategies.com

Follow me on Twitter @krbenedict

Join the Strategic Enterprise Mobility Linkedin Group

Full Disclosure: These are my personal opinions. No company is silly enough to claim them. I am a mobility analyst, consultant and writer. I work with and have worked with many of the companies mentioned in my articles.

M2M News Weekly – Week of September 30, 2012

Welcome to M2M News Weekly, an online newsletter that consists of the most interesting news and articles related to M2M (machine to machine) and embedded mobile devices.  I aggregate the information, include the original links and add a synopsis of each article.  I also search for the latest market numbers such as market size, growth and trends in and around the M2M market.

Also read Enterprise Mobility Asia News Weekly
Also read Field Mobility News Weekly
Also read Mobile Commerce News Weekly
Also read Mobile Health News Weekly
Also read Mobility News Weekly

According to a new report from Pike Research, worldwide sales of smart appliances will climb rapidly over the remainder of this decade, reaching just under 45 million units per year in 2020. Read Original Content

The global machine-to-machine wireless network services market is expected to grow 29.4 percent per year through 2015, according to a report by research firm TechNavio. Read Original Content

The International Telecommunications Union has predicted there will be as staggering 25 billion devices online by 2020 as the Internet of things revolution takes off. Read Original Content

ILS Technology provides ready-to-use cloud based platforms to implement and manage M2M (machine to machine) and embedded wireless devices that connect to SAP.  ILS Technology simplifies deployments and offers unparalleled security to protect company and customer data and to ensure regulatory compliance. This newsletter is sponsored in part by ILS Technology.

The worldwide market for smart grid data analytics will grow steadily through 2020, with cumulative worldwide spending from 2012 through 2020 totaling just over $34 billion, according to a report from Pike Research. Read Original Content

According to the Metering Europe event director the true value of the global smart grid market is expected to be $100 billion by 2020.  Read Original Content

The smart metering market in Southeast Asia will reach $6.9 billion by 2022, according to a new study released today by Northeast Group. Read Original Content

China's smart grid components market is seen to achieve a compound annual growth rate of 6 percent between 2011 and 2021 reaching $1.43 trillion, SBI Energy says in a market study. Read Original Content

Competing with Mobile Technologies

Tough competitive markets can be a call to improve and innovate for many services businesses. It can be that extra push, that motivation we need to conduct some introspection. It is these times that require reviewing how we are doing business today with a critical eye on how we can accomplish more with less (increasing productivity), improve customer service and reduce inefficiencies. Mobile Technologies can play a significant role in all three areas.

The following list identifies a few of the many areas where mobile technologies commonly can help a services business become more competitive.  As you read through this list, think about other areas in your unique business where mobile technologies would offer value:

1. Efficiencies in communicating information between the office and the remote service technician or jobsite
2. Efficiencies in planning and scheduling work based upon job status, location, parts and supply inventories and expertise
3. Reducing fuel costs
4. Reducing travel time
5. Reducing redundant data entry activities
6. Increasing productivity – more average service calls per service technician in a day
7. Increasing service contract sales
8. Increasing equipment upgrade sales
9. Increasing collections and reducing DSO (day sales outstanding) with electronic invoicing, and the swiping of debit/credit cards via mobile devices
10. Improving inventory control and management - visibility to parts needed, the location of inventory and parts used on each job or service ticket
11. Reducing risks by ensuring safety procedures are followed
12. Improving management visibility into work done in the field to ensure quality services

These 12 ideas, of course, are just the start.  They are just some of the most obvious. In times of rapid growth, inefficiencies are often overlooked in a rush of new sales and business growth. However, when competition increases, it is a good time to re-evaluate business processes in order to eliminate the inefficiencies, and improve productivity and customer service.

It is not a luxury to invest in enterprise mobility.  Enterprise mobility is here for the rest of your career, and the future of many companies is dependent on how they embrace and take advantage of mobile technologies.

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Kevin Benedict, Head Analyst for SMAC (Social, MOBILE, Analytics and Cloud), Cognizant

Read The Future of Work

Visit MobileEnterpriseStrategies.com

Follow me on Twitter @krbenedict

Join the Strategic Enterprise Mobility Linkedin Group

Full Disclosure: These are my personal opinions. No company is silly enough to claim them. I am a mobility analyst, consultant and writer. I work with and have worked with many of the companies mentioned in my articles.