Showing posts with label sap sybase. Show all posts
Showing posts with label sap sybase. Show all posts

Enterprise Mobility Exchange - Brussels

I have the honor of being able to chair the Enterprise Mobility Exchange conference this week in Brussels.  I took this photo last evening from my hotel window.  I have stayed in worse places.

Here are some of the speakers that I look forward to hearing this week:
  • Glenn Morgan, Head of Service Transformation, British Airways
  • Divya Mahajan, Director Architect for Enterprise Integration and SOA, Philips International
  • Simon Skeet, Retail and Logistics Manager - Groceries Online, Sainsbury's Supermarkets
  • Nick Capell, CIO/IT Director, Parcelforce Worldwide
  • Jan Kampfer, European Product Marketing Manager, Panasonic Toughbook
  • Nicholas McQuire, Research Director, Enterprise Mobility EMEA, IDC Research
I interview a lot of brilliant enterprise mobility experts that work for vendors, but this event is mostly end users sharing their real world experiences.  I expect it to be very interesting.

There are over 40 sponsors here, but some we discuss regularly are SAP, Syclo, ClickSoftware, Sky Technologies, Newelo, Motorola, Panasonic Toughbook, Intermec, Soti, etc.

It is interesting to note that Sybase is not here.  I spoke to an unnamed Sybase person who said they are traditionally at this event, but there is a bit of confusion as to when Sybase should appear, and when SAP should appear at these events right now.  I image this will be worked out soon. 

I will be blogging from Brussels this week.

You can follow this event on Twitter at #emeeu.



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Kevin Benedict, Independent Mobile and M2M Industry Analyst, SAP Mentor Volunteer
Follow me on Twitter @krbenedict
Full Disclosure: I am an independent mobility analyst, consultant and blogger. I work with and have worked with many of the companies mentioned in my articles.

SAP, Sybase and Syclo Enterprise Mobility Update

I had the opportunity to participate in a pre-SAPPHIRE briefing by SAP's Daniel Faulk and Syclo's Jon Schmidt yesterday on the topic of enterprise mobility.  I joined a handful of SAP Mentors and bloggers to learn more about their strategies and plans.  It was recorded and you can listen to it here

In this briefing Syclo's Jon Schmidt discusses their co-innovation partnership with SAP around SAP EAM and CRM, and SAP's Daniel Faulk talks about SAP's partnership strategies with Syclo, and product roadmaps for SUP and Afaria.

SAP Mentors John Appleby, Bluefin, Jon Reed with http://www.jonerp.com/, and myself ask a series of questions about SAP's, Sybase's and Syclo's mobility strategies.

Whitepapers of Note

The Business Benefits of Mobile Adoption with SAP Systems
ClickSoftware Mobility Suite and Sybase Mobility Solution
Networked Field Services

Webinars of Note

3 Critical Considerations for Embracing Mobile CRM
The Latest m-Business Trends and How the Onslaught of Mobile Devices Affects Development Strategies
The Future of Enterprise Mobility
The Real-Time Mobile Enterprise: The Benefits of Rapid, Easy Access
Redstone Arsenal’s (DOD/Chugach) 3 Maintenance Challenges Solved by Mobile


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Kevin Benedict, Independent Mobile and M2M Industry Analyst, SAP Mentor Volunteer
Follow me on Twitter @krbenedict
Full Disclosure: I am an independent mobility analyst, consultant and blogger. I work with and have worked with many of the companies mentioned in my articles.

Down Under and Enterprise Mobility Security

I am speaking this week at the Mastering SAP Technologies conference in Sydney, Australia.  Following my presentation this morning on enterprise mobility, I spoke with attendees from MIT's Lincoln Labs and Boeing.  Both of these individuals shared that their companies had many requests for enterprise mobility solutions, but security concerns have prevented any from being deployed.  This sounds like a real problem!

A 2011 study by Kelton Research found that security fears had caused 75 percent of enterprises to delay rolling out mobile apps at one time or another.  Yikes!  This is not good for business if you are an enterprise mobility vendor.  This subject deserves more discussion, but I am working in an outdoor cafe and a tropical storm is about to open up on me and my laptop, so we will pick up this discussion again in the future.

Cheers!

Whitepapers of Note

The Business Benefits of Mobile Adoption with SAP Systems
ClickSoftware Mobility Suite and Sybase Mobility Solution
Networked Field Services
Mobile, The Next Big Thing for Business

Webinars of Note

Five Ways to Optimize the ROI of your Mobile Solution
Implementing SAP Enterprise Mobility in Fortune 500 Companies - 10 Lessons Learned 
Barcode Scanning In Mobile Applications
SAP Mobilization - What You Need to Know

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Kevin Benedict, Independent Mobile and M2M Industry Analyst, SAP Mentor Volunteer
Follow me on Twitter @krbenedict
Join the SAP Enterprise Mobility Group on Linkedin
Read The Mobility News Weekly
Read The Mobile Retailing News Weekly
Read The Field Mobility News Weekly
Read The Mobile Money News Weekly
Read The M2M News Monthly
Full Disclosure: I am an independent mobility analyst, consultant and blogger. I work with and have worked with many of the companies mentioned in my articles.

The Internet of Things (M2M)

Click Image to Enlarge
I read several very interesting articles on the Internet of Things today.  I found them on the website, http://www.readwriteweb.com/.  The Internet of Things (IoT) is described as, "A term for when everyday ordinary objects are connected to the Internet via microchips.  The technologies include sensors, RFID and smartphone standards like NFC.  The use cases are still evolving, but over 2010 we saw large organizations like HP and IBM build out impressive platforms for the Internet of Things."

Why are HP and IBM building out Internet of Things platforms?  According to Richard MacManus, "HP is building an 'Internet of Things' platform because it sees that the coming data explosion will lead to huge demand for more powerful computers and better processing of all that data."

Tuesday at SAP's TechEd 2010 - Focus on Enterprise Mobility

I am sure one could have found sessions and topics unrelated to SAP enterprise mobility at TechEd today, but I didn't.  My day was packed from 7:00 to 9:00 a.m. with non-stop enterprise mobility.  Please follow me on Twitter @krbenedict if you are interested in hourly and daily updates on enterprise mobility news here at TechEd.  Here was my day:

  • Vishal Sikka spoke all about enterprise mobility during his 8:00 a.m. keynote.  Yes, you read that right, an 8:00 a.m. keynote.
  • I interviewed Willie Jow of Sybase today about all kinds of Sybase mobility related subjects.  I will be publishing his interview next week.
  • I interviewed Oliver Bussmann, SAP's CIO on enterprise mobility.  I posted the video interview here.
  • I interviewed Adobe's Matthias Zeller on Adobe's enterprise mobility work.  I posted the video interview here.
  • I lead an Expert Networking session on SAP enterprise mobility and spoke to many companies that are implementing mobile proof-of-concepts.  We had some fascinating discussing about real life experiences.  I will certainly blog on these discussions.
  • I spoke with Sybase's mobility guru, Senthil Krishnapillai.  We discussed the Sybase solution "mobile workflow" an under-appreciated, but powerful application.
  • I had a long discussion with fellow SAP Mentor John Appleby on his experiences with enterprise mobility in the UK.
  • I spoke at length about mobile strategy with Dr. Ahmend El Adl of PWC.
  • I spoke with Vivido Labs' mobility guru Steve Goldman and discussed his most recent mobility projects.
  • I am exhausted, but have two more meetings this evening.
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Kevin Benedict, SAP Mentor, SAP Top Contributor, Mobile and M2M Industry Analyst
Phone +1 208-991-4410
Follow me on Twitter @krbenedict
Join SAP Enterprise Mobility on Linkedin:
http://www.linkedin.com/groups?about=&gid=2823585&trk=anet_ug_grppro

Full Disclosure: I am an independent mobility consultant, mobility analyst, writer and Web 2.0 marketing professional. I work with and have worked with many of the companies mentioned in my articles.

Mobile Expert Interview Series: Sybase's Sam Lakkundi, Part 2

This is Part 2 of this interview with Sybase's Sam Lakkundi.

Kevin:  Historically, Sybase has not been known as a mobile application company.  They didn’t want to compete with their OEM customer base. Bob Stutz is now tasked with developing mobile SAP applications in the new Mobile Application Business Unit.  Why are they doing this?

SAP and Sybase Form New Mobile Business Unit in Response to Kevin's Blog Article

Last week I wrote an article, Do SAP and Sybase Recognize What is Happening?  to encourage SAP and Sybase to add resources to support the increasing demand for enterprise mobility within the SAP ecosystem.  I think Jim Hagemann Snabe and Bill McDermott (SAP's co-CEOs) must have read my blog.  At least that is what I tell myself.  This week SAP and Sybase announced a reorganization around mobility.  The stated purpose is to further support customers and facilitate the rapid adoption of enterprise mobility.

SAP's Mobility Partners After SAP’s Acquisition of Sybase, Part 2

SAP made a safe bet with the Sybase acquisition. Sybase was already the undisputed global leader in enterprise mobility databases, mobile synchronization technologies, mobile security and mobile device management. This is not another new emerging strategy and future solution. It is a mature and proven solution with millions of mobility users worldwide.

SAP and Sybase Press Release on Enterprise Mobility Roadmap - August 19, 2010

http://www.sap.com/about/newsroom/press.epx?pressID=13780

Highlight:  The companies will integrate the SAP NetWeaver® Mobile component and SAP® BusinessObjects™ Mobile software with Sybase Unwired Platform to deliver a single mobile development and deployment platform with integrated analytics.

BOSTON, Mass. and FRANKFURT, Germany - August 19, 2010 - At a co-located event today in Boston and Frankfurt, company leaders from SAP AG (NYSE: SAP) and Sybase came together for the first time to share the strategy and joint product direction for the newly combined companies. In a bold move that brings together established industry leaders and changes the game for enterprise mobility, SAP announced its intent to acquire Sybase on May 12, 2010. In the few months since that time, the two companies have moved quickly to create product road maps and innovations to transform the way people and businesses work. The combined companies now represent the market-leading position in enterprise applications, business analytics and mobile infrastructure.


Recognizing the strength of Sybase’s existing business model, SAP confirmed that Sybase will be run as a separate, independent unit – and that customer investments in Sybase products will be preserved and supported. Setting the stage for their vision of an unwired enterprise and embracing the evolution of mobile as the new desktop, SAP and Sybase today also unveiled strategic product directions and planned co-innovations in three key areas: enterprise mobility, business analytics and enterprise information management (EIM).

Combined Companies Retain Core Strengths While Leveraging Synergies for Innovation

Outlining the first milestones since the close of the acquisition, SAP and Sybase today announced:

Within the next nine months, the companies will bring together technologies to deliver a leading mobile platform for business that is based on open standards, runs on all major mobile operating systems, and manages and supports all major device types. With this platform, customers and partners can build new mobile experiences on top of existing applications, such as SAP® Business Suite software. In addition, SAP will showcase mobile experiences for all products, including both SAP Business Suite and SAP® Business ByDesign™, similar to what is available for mobile sales for customer relationship management (CRM) today.

SAP and Sybase will present the industry’s broadest solution portfolio for EIM by porting, certifying and optimizing SAP Business Suite and other solutions onto Sybase data management servers – bringing customers a greater choice of database platforms for their SAP applications.

The companies will offer customers a complete and optimized high-performance business analytics infrastructure tapping SAP® BusinessObjects™ business intelligence (BI) solutions on data management servers to deliver end-to-end functionality from discovery (enterprise information management) to storage (calculation and storage engines for transactions, data marts, data warehouse) to consumption (query reporting and analytics, scorecarding, dashboarding, OLAP tools, mobile BI).

The companies will incorporate SAP's in-memory computing technology across SAP and Sybase data management offerings, enabling customers to instantaneously access any type of data, anywhere, any place in real time.

SAP Co-CEOs Bill McDermott and Jim Hagemann Snabe shared their thoughts on today’s announcement: “The combination of SAP and Sybase is a significant game changer in the industry. Less than three months after this bold acquisition was announced, we are highlighting the first joint products that will transform the way people and businesses work. The product roadmap and go-forward strategy we are sharing today positions SAP to be the only company enabled to deliver a full suite of enterprise software and next-generation business intelligence on any device at any time. The coming together of SAP and Sybase is 100 percent a customer-focused move, delivering a value proposition for customers in mobility, analytics and information management that is unmatched and unique.”

“At Sybase, we have been successfully executing our ‘Unwired Enterprise’ strategy over the last eight years to become the market leader in enterprise mobility software,” said John Chen, CEO, Sybase. “Working alongside SAP, we will take mobility to the next level by extending analytics and bringing our technologies to new vertical markets. With SAP’s investment in Sybase’s technologies, we’ll be able to extend our existing solutions to an even broader audience, and more rapidly innovate as the market’s needs continue to evolve.”

Market-Leading Vendors Unwire the Enterprise With End-to-End Mobile Platform

Research firm Gartner predicts that by 2014, there will be a 90 percent mobile penetration rate and 6.5 billion mobile connections.1 This new generation of users demands immediate access to enterprise applications from any location, at any time. The Sybase acquisition allows SAP to bring customers a mobile platform that can support SAP applications and enable partners and customers to develop complementary applications to help them run their business better.

The extension of existing applications and the delivery of new applications will broaden the reach of SAP solutions across mobile platforms and devices and accelerate the pace of mobile innovation for enterprises. SAP and Sybase already have co-innovated and delivered Sybase Mobile Sales for the SAP® Customer Relationship Management (SAP CRM) application and Sybase Mobile Workflow for SAP Business Suite.

The companies will integrate the SAP NetWeaver® Mobile component and SAP® BusinessObjects™ Mobile software with Sybase Unwired Platform to deliver a single mobile development and deployment platform with integrated analytics. New open standards-based technology from SAP that enables easy access to SAP Business Suite will accelerate the mobilization of SAP applications. SAP will also deliver industry-specific mobile applications built on this next-generation mobile platform.

Complementary Technologies Deliver a Complete Business Analytics Stack

With the combination of complementary technologies from the SAP BusinessObjects portfolio and Sybase, the companies now offer a complete and optimized high-performance business analytics infrastructure. SAP BusinessObjects BI solutions are already certified on Sybase IQ 15.0 and Sybase ASE 15.0. Customers can take advantage of complete solutions – from business analytic applications; to reports, scorecards and dashboards; to data integration and data quality; to transactional storage, data marts and data warehousing. SAP and Sybase will also deliver business analytic applications that are optimized for industries such as financial services, consumer products, retail and manufacturing.

SAP in-memory computing technology is the driving force enabling business users to instantaneously access, explore, model and analyze transactional, analytical and Web-based data in real time in a single environment from anywhere, anytime, using any device. SAP and Sybase will incorporate SAP in-memory computing technology across SAP and Sybase data management offerings. SAP has already announced a high-performance analytic appliance as further innovation in the in-memory computing space.

SAP and Sybase Offer the Industry’s Broadest Portfolio for Enterprise Information Management

One of the highest priorities for organizations of any size and across any industry is managing the soaring quantity of data, and harnessing that information to improve their business. The combination of SAP and Sybase EIM offerings provides the industry’s broadest solution portfolio for enterprise information management, including data integration and data quality, master data management, complex event processing (CEP), real-time replication, modeling, application development and database capabilities. Sybase ASE is one of the leading database engines that support transactional and mixed workloads, and will be fully supported by the combined companies. SAP will port, certify and optimize SAP Business Suite, the SAP NetWeaver® Business Warehouse component, SAP® BusinessObjects™ Data Services software and SAP BusinessObjects BI solutions to Sybase ASE — giving customers a greater choice of database platforms for their SAP applications.

Vibrant Ecosystem Benefits From the Combination of Two IT Leaders

With this acquisition, new fields of opportunity are available for the SAP ecosystem. Across all partner types – services, ISVs, hardware and others – partners can participate in the new opportunities that come from the SAP and Sybase strategies around enterprise mobility, business analytics and EIM. SAP has also enabled its ecosystem partners to build and deliver new mobile applications on the mobility platform. Recently, announced on August 9, 2010, a series of Sybase partners launched innovative mobile applications for SAP solutions on the Sybase Unwired Platform. This growing ecosystem is significantly extending the reach of enterprise customers and applications, empowering millions of mobile workers worldwide. This ecosystem is further extended with the opportunity to engage and transact with four billion mobile subscribers, through Sybase’s messaging and mobile commerce services via reach to 900 mobile operators worldwide.


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Kevin Benedict, SAP Mentor, SAP Top Contributor, Mobile and M2M Industry Analyst
Phone +1 208-991-4410
twitter @krbenedict
Join SAP Enterprise Mobility on Linkedin - http://www.linkedin.com/groups?about=&gid=2823585&trk=anet_ug_grppro

Full Disclosure: I am an independent mobility consultant, mobility analyst, writer and Web 2.0 marketing professional. I work with and have worked with many of the companies mentioned in my articles.

SAP to Acquire Sybase, Day 3 - Kevin Benedict's Thoughts and Analysis

There have been several additional comments made in the past 24 hours that seem to shed light on the thinking behind SAP's intent to acquire Sybase.  These statements seem to be highlighting three specific themes:
  1. A shift from desktop to mobile devices
  2. A goal to connect with billions of mobile users
  3. Support for all leading mobile devices
In a comment yesterday on the Linkedin group SAP Enterprise Mobility (you should all join), Sam Lakkundi, Sybase's Chief Architect said, "Moving from the Desktop Computer to a Mobile Device is the new path for enterprise computing that I vision."  In an email exchange between myself and Bonnie Rothenstein, Head of SAP's Enterprise Mobility Communications, Bonnie said, “We’re excited about our intent to acquire Sybase, as we believe the acquisition will enable SAP to accelerate our plans to deliver SAP’s industry leading business applications and analytics offerings to billions of mobile users on any device.” 

Add these highlighted statements to SAP's co-CEO Bill McDermott's, "We see a huge emerging market for the real-time, unwired enterprise," and SAP co-CEO Jim Hagemann Snabe's, "We want to make sure that SAP solutions can be accessed from all leading mobile devices."

I see the fog beginning to rise.  The Sybase acquisition can ensure that a standardized way of integrating mobile devices and mobile enterprise applications with SAP systems is defined and available through Sybase's mobile middleware and integration tools.  I spoke to an unnamed source in SAP who confirmed this statement with two taps on the table.  This same source said there will always be choices in how to integrate, but there will be a defined SAP way for mobile software providers to integrate.  SAP must have read my blogs.

I read and interpret that SAP believes mobility, mobile device support, and integration with mobile applications is too important to leave totally up to the discretion of partners.  SAP wants to bring order to the chaos and define a path, methodology, and strategy for their partners.

On the question of where SAP's current mobility partners fit into this new world order, SAP's Rothenstein provided this statement, "SAP’s intent to acquire Sybase will expand opportunities for our joint ecosystems and we believe our software and implementation partners can capture new opportunities by innovating on Sybase’s open and market leading mobile platform."

The SAP statement above seems clear.  Mobile software companies that develop "rich or thick mobile clients" in the SAP ecosystem will want to seriously consider embedding Sybase's mobile middleware, synchronization, integration, and device management technology in their future mobile software upgrades to better align with SAP's future direction.

I have had a chance to talk to a number of SAP's mobility partners in the last few hours who, after they digested the announcement, seem to have embraced it.  To summarize (as I will blog more on this soon), they see incorporating relevant pieces of Sybase mobile middleware into their solutions, but continuing to see themselves as the subject matter experts on complex, tactical, and industry specific mobile applications.

One last thought for today (as my irrigation system needs to be activated before I leave for Sapphire) is that SAP seems to really be emphasizing the "support for all mobile devices" theme.  This is very different than last year when there was a specific emphasis on RIM products.

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Kevin Benedict SAP Mentor, SAP Top Contributor,CEO Netcentric Strategies LLC
Mobile Industry Analyst, Author of the report Enterprise Mobile Data Solutions, 2009
Mobile Strategy Consultant and Web 2.0 Marketing Services
http://www.netcentric-strategies.com/
www.linkedin.com/in/kevinbenedict
http://twitter.com/krbenedict
http://kevinbenedict.ulitzer.com/
http://mobileenterprisestrategies.blogspot.com/
***Full Disclosure: I am an independent mobility consultant and Web 2.0 marketing expert. I work with and have worked with many of the companies mentioned in my articles.
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SAP to Acquire Sybase, Day 2 - Kevin Benedict's Thoughts and Analysis

SAP's annoucement that they intend to acquire Sybase is still rumbling in my sleepy head.  Several years ago when I was the CEO of a mobile enterprise application company, I partnered with Sybase/iAnywhere.  As a result, I have a deep appreciation for both their strengths and their weaknesses.  I believe this acquisition or a similar one was inevitable, as SAP has been highlighting mobility since last December, but the timing still took me by surprise.

I expect that events and presentations at Sapphire will bring clarity to this move, but in my current fog of confusion I give you my thoughts. 

I have been recommending for some time that SAP should own the mobile integration layer.  Variations of this have been called Gateway, DOE, NetWeaver Mobile, etc.  I think this move will clarify in the future how mobile applications should integrate with SAP.

Let's take a look at some of the direct quotes from the SAP executive suite:

"We see a huge emerging market for the real-time, unwired enterprise. With this strategic move, SAP becomes the number one provider in this market, a significant first mover advantage for our strategic growth ambitions," SAP co-CEO Bill McDermott.

"This acquisition falls right in line with our three pillar strategy of on-premise, on-demand, and on-device software…Now, with the acquisition of Sybase, we will secure our leadership in on-device, further cementing our ability to bring information to users anytime, anywhere, and on any device. As mobile applications for consumers have changed the world, the way people live and communicate mobile applications for the enterprise will have an equal profound impact in the way they work. We want to make sure that SAP solutions can be accessed from all leading mobile devices," Jim Hagemann Snabe, SAP co-CEO.

"Mobile computing is an unmistakable and profound shift in the market. Sybase will be our platform to support all mobile devices, including Windows, Blackberry, Android, and others," said Vishal Sikka, SAP’s Chief Technology Officer.

Now let's take a look at a couple of statements from analysts and industry dignitaries:

Credit Suisse analyst Peter Goldmacher noted that SAP levered up to pay $5.8 billion for a $400 million business (Sybase’s mobile pieces).  "While the dream around mobile is big and Sybase is the undisputed leader, it is going to take a long time before the mobile business can move the needle for SAP. There is a smaller near term opportunity within SAP to mobile-enable a portion of its existing ERP apps," says Goldmacher.

The problem with Goldmacher's comments on near term opportunities is that Sybase does not have many mobile ERP apps, SAP's mobility partners do.  This will need to be worked out very fast.

Dennis Howlett in his article, "SAP acquires Sybase for $5.8 billion, but why?" echoed the questions I asked yesterday.  On the subject of custom application development he asked, "Does SAP think that Sybase and in-memory gives them an entree to this massive market [Telcos and Financials]? If so how does it plan to manage all the integrations required? Where is the rapid apps development environment [for mobile applications] that would make SAP a natural choice?"

While this move by SAP may be a good long term move, it introduces a host of near-term problems for customers and partners.
  1. 2010 is the year of mobility at Sapphire.  The exhibition floor is filled with innovative and powerful mobile application vendors that have invested in SAP partnerships.  What does this move mean for them?  They have powerful mobile applications today, where I see Sybase as a longer term play not a 2010 or even 2011 answer.
  2. SAP needs to immediately clarify their recommendations for what customers should do today to address their mobility needs or risk introducing sales and market paralysis.
  3. Sybase does not have a user friendly, graphically rich, template based rapid application development environment for enterprises or systems integrators to develop mobile enterprise applications.  It requires deep programming skills and knowledge to utilize their mobile middleware.  I know as I have used it.  What does that mean?  There are very few mobile enterprise applications available today from SAP/Sybase.  The innovation in mobile applications is coming from the likes of Vivido Labs, Leapfactor, Sky Technologies, ClickSoftware and Syclo, all of which are SAP mobility partners and have booths at Sapphire this year.
  4. Syclo is a key co-innovation mobility partner with SAP.  What does this announcement mean to them?  Their Sapphire focus and messaging likely changed yesterday.  
  5. SAP customers need mobile enterprise applications now.  How does this acquisition help?  It doesn't in the short term.
  6. You can bet that all SAP mobility partners are gathered in small rooms with whiteboards today.  They are likely to be grumpy at Sapphire from lack of sleep.
  7. There is an ABSOLUTE need for rapid application development tools and environments to help design, development, test, deploy and support rich or thick client mobile applications without significant programming.  These tools are available today from SAP mobility partners like Sky Technologies and Syclo.  These tools will need to be expanded to incorporate some of the mobile middleware functionality that the Sybase acquisition will bring to the table.
Bottomline: 

Sybase is not known for their mobile applications.  They primarily license mobile middleware and mobile databases to companies that develop mobile software applications.  SAP users need mobile applications.  Mobile applications, not mobile middleware, provide the ROIs customers seek.

Sybase/iAnywhere has been arguing for years internally on whether to develop their own SDK and enterprise mobile applications.  In the past they have chosen not to so as not to anger their OEM clients.  In fact, they only had a very small professional services team to deliver custom mobile applications.  I don't see Sybase/iAnywhere suddenly being the mobile enterprise application company.  They are very technical types who can ramble for days on the value of their synchronization, but have little insight into user interfaces, business processes and mobile applications.  This can change, but this has been my experience.

Companies looking for mobile solutions should not expect to find them in the SAP/Sybase acquisition.  The ready for market mobile enterprise applications will be available on the show floor at Sapphire next week.

SAP's mobility partners, those that develop thick or rich mobile client applications, may find value in aligning their future mobile middleware strategies to take advantage of the new SAP mobile middleware offerings.  However, this will be an infrastructure alignment and the end customer should not see much of a difference.

SAP mobility partners, that offer mobile micro-applications with rich user interfaces and experiences, are unlikely to see much impact in the near term from this acquisition.  I expect that SAP will provide a more standardized approach for integrating mobile applications and mobile device management into their ecosystem over time, but again this is not likely something that a customer will notice immediately.  Changes like this are mostly done behind the scenes.

SAP has been pondering how to best monetize mobile applications that integrate with their ERP environment.  Sybase has this down.  They have been embedding mobile databases and mobile middleware and charging a per device fee for many years.  They will likely be able to influence how SAP monetizes the mobile environment going forward.

There was a reason SAP had a partnership strategy for mobile applications.  There are literally thousands of different mobile applications that different business applications, industries and markets require.  SAP cannot possibly supply them all.  They have the responsibility to standardize the way these mobile applications interface and interact with their ERP environment, but they must depend on the ecosystem to fulfill the demand.  This has not changed.  Sybase does not bring a large inventory of mobile applications.  SAP's mobility partners will likely remain the source of tactical and industry specific mobile applications both in the near term and in the long term.

I look forward to your comments!  We will figure this all out together :-)
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Kevin Benedict
SAP Mentor, SAP Top Contributor,CEO Netcentric Strategies LLC
Mobile Industry Analyst, Author of the report Enterprise Mobile Data Solutions, 2009
Mobile Strategy Consultant and Web 2.0 Marketing Services
http://www.netcentric-strategies.com/
www.linkedin.com/in/kevinbenedict
http://twitter.com/krbenedict
http://kevinbenedict.ulitzer.com/
http://mobileenterprisestrategies.blogspot.com/
***Full Disclosure: I am an independent mobility consultant and Web 2.0 marketing expert. I work with and have worked with many of the companies mentioned in my articles.
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SAP to Buy Sybase for $6 Billion - First Thoughts

I will have better analysis after pondering this announcement for a few days, but here is my first, off-the-cuff thoughts.  SAP will instantly be a leader in mobile middleware with this acquisition, but this acquisition does little to solve the needs of large enterprises today.  Sybase is not a mobile application company.  They have great mobile middleware, mobile databases, synchronization and integration technology and mobile device management.  However, none of these products provide a company with a mobile applications that solves their problems.  A database is not an application.  Synchronization is not an applications.  Mobile device management is not an application.  All of these solutions are just pieces that offer no value unless somebody builds something with them.  Who will that be?

Sybase does not have a SDK.  How can a large enterprise with custom mobility needs build an application?  Sybase tells them to go pick a programming environment of their choice.  That does not help make developing mobile applications easy!

Sybase does not make it easy for systems integrators to deliver mobile applications either, since there is no SDK.

Afaria is a huge, an even obese mobile device management system.  It can do anything and everything you can ever imagine.  I once had a consultant tell me that the training class for Afaria was like 3 or 4 days long and was overkill, overkill, overkill!  That is far more device management than 99.9% of the world wants in Afaria.  I love Afaria, it is just so very expensive and complex.

SAP now needs to explain how this acquisition will deliver mobile applications that provide ROIs.  Mobile application partners of SAP may want to start using some of the mobile middleware available through this acquisition and focus on the mobile business processes, mobile applications, mobile workflow and user experiences.  More later...

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Kevin Benedict SAP Mentor, SAP Top Contributor,CEO Netcentric Strategies LLC
Mobile Industry Analyst, Author of the report Enterprise Mobile Data Solutions, 2009
Mobile Strategy Consultant and Web 2.0 Marketing Services
http://www.netcentric-strategies.com/
www.linkedin.com/in/kevinbenedict
http://twitter.com/krbenedict
http://kevinbenedict.ulitzer.com/
http://mobileenterprisestrategies.blogspot.com/
***Full Disclosure: I am an independent mobility consultant and Web 2.0 marketing expert. I work with and have worked with many of the companies mentioned in my articles. ***************************************************

Mobility in the Enterprise from SAP

Announcement from SAP

Mobility is a key strategic priority for SAP. Starting today, Monday April 19, through April 30, 2010 “Mobility in the Enterprise” will be featured on SAP EcoHub. We have assembled an extensive array of valuable assets,(also see below) i.e.:

1. The best enterprise mobile solutions from partners that include Sybase, Syclo, Mellmo, Sky Technologies, Vivido Labs and Leapfactor. All contribute towards sales and revenue.

2. Videos and blogs from senior SAP executives and mobile visionaries. We received overwhelming commitment and cooperation from SAP executives and partners. We received 20 videos and 15 blogs on mobility and 3 partners have bought advertisement packages during this period.

3. Tools to locate the right mobile solutions. Check out the very cool “Find the right mobile solutions for your business” mini-app.

4. Engagement vehicles i.e. the mobility survey and an invitation for mobile app developers to introduce themselves to SAP.

5. Links from SAP.com, SCN, partners sites and mentor blogs to SAP EcoHub

“Mobility in the Enterprise” presents a great opportunity for our customers, AEs and partners to learn and engage with SAP on mobility. You can help us by publicizing and raising awareness of the mobility theme. Please take 5 mins to visit EcoHub yourself and become familiar with the content and solutions. The time for mobility in now! EcoHub is ready!

Sincere Regards,

Usman Sheikh

Vice President
SAP EcoHub
SAP AG
M +1 650 391 4830
E u.sheikh@sap.com


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Kevin Benedict
Author of the report Enterprise Mobile Data Solutions, 2009
Mobile Strategy Consultant, Mobile Industry Analyst and Web 2.0 Marketing Expert
http://www.netcentric-strategies.com/
www.linkedin.com/in/kevinbenedict
twitter: http://twitter.com/krbenedict  
http://kevinbenedict.ulitzer.com/
http://mobileenterprisestrategies.blogspot.com/

***Full Disclosure: I am an independent mobility consultant and Web 2.0 marketing expert. I work with and have worked with many of the companies mentioned in my articles.
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SAP's Mobility Theme Launch

SAP kicked off their Mobility Theme on EcoHub today.  They will be promoting mobility over the next few weeks leading up to Sapphire by highlighting blogs, videos, demos, webinars, and other events related to mobility.  SAP is promoting its mobility partners including Sybase, Syclo, Sky Technologies, Leapfactor, RIM, Vivido Labs, and others.

The SAP banner above this article allows you to answer several questions and be directed to various mobility vendors that are partnered with SAP.  Very clever SAP!

This is a very interesting time for those involved in SAP mobility, and I look forward to participating in as many events as I can.  I will be participating in a mobile SAP CRM webinar on April 27, in an SAP Insider event in Palo Alto on April 30, and attending many mobility events at Sapphire the week of May 16 in Orlando, Florida.

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Kevin Benedict
Author of the report Enterprise Mobile Data Solutions, 2009
Mobile Strategy Consultant, Mobile Industry Analyst and Web 2.0 Marketing Expert
http://www.netcentric-strategies.com/
www.linkedin.com/in/kevinbenedict
twitter: http://twitter.com/krbenedict
http://kevinbenedict.ulitzer.com/
http://mobileenterprisestrategies.blogspot.com/

***Full Disclosure: I am an independent mobility consultant and Web 2.0 marketing expert. I work with and have worked with many of the companies mentioned in my articles.
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Everyone Wants A Piece of SAP Enterprise Mobility!

I was surprised to read today that SAP's ECM (enterprise content management) partner Open Text Corp. now has a mobile applications strategy.  "This move is part of a strategy designed to help organizations harness the power of today’s mobile workforce in an effort to increase productivity."

The solution is called Open Text Everywhere and it is designed to make the entire Open Text ECM Suite available through mobile devices.  This move by Open Text highlights an interesting evolution in the mobile ecosystem around SAP.  A number of SAP's partners are producing mobile applications that only work if you buy their products.  There is nothing wrong with that strategy, but it does add confusion to companies interested in general SAP enterprise mobility.  Now there are at least four categories of mobile applications for SAP customers:
  1. MEAPs (mobile enterprise application platforms) - Enables the user to develop, customize and support many different mobile applications and mobile devices on one platform (e.g. Sybase, Sky Technologies, etc.).
  2. Mobile micro-applications - Lightweight mobile applications typically available from App stores that are specific to particular limited business processes in SAP (e.g. Vivido Labs, Leapfactor, etc.).
  3. Mobile solutions that are designed to work primarily with a specific vendor product (e.g. ClickSoftware, Syclo, Open Text, etc.).
  4. Out of the box mobile applications (email, calendars, etc.).
There may be more mobile application categories, so let me know which ones I missed.

I wonder how committed companies like Open Text are to mobility?  Are they serious, or are they just trying to excite an exciteable analyst?  Initially Open Text is only going to support BlackBerrys, but claims a long term commitment to supporting other mobile devices.  They plan to release applications that provide a comprehensive view of business processes, content and workplace social collaboration (as long as it involves their product).  Here is the list of mobile applications they are planning to develop:
  • Manage everywhere for documents and content.
  • Engage everywhere focusing on process workflows.
  • Collaboration everywhere using social media.
Although the product descriptions sound general, I expect they will only function with Open Text products.  That means SAP users who want these functions, that are not Open Text customers, will need to search for other mobile application vendors.

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Kevin Benedict
Author of the report Enterprise Mobile Data Solutions, 2009
Mobile Strategy Consultant, Mobile Industry Analyst and Web 2.0 Marketing Expert
http://www.netcentric-strategies.com/
www.linkedin.com/in/kevinbenedict
twitter: http://twitter.com/krbenedict
http://kevinbenedict.ulitzer.com/
http://mobileenterprisestrategies.blogspot.com/

***Full Disclosure: I am an independent mobility consultant and Web 2.0 marketing expert. I work with and have worked with many of the companies mentioned in my articles.
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Mobile SAP Apps for Sales Order Capture and Delivery

Banks Holdings Limited (BHL), a SAP customer, is one of Barbados' most successful public companies and the island's largest beverage conglomerate.  BHL has four subsidiaries comprising of two beverage manufacturers, a dairy processing plant and a distribution firm.

BHL has recently mobilized three key SAP business processes:

  1. Pre-Selling - The Pre-Selling scenario enabled the capture and confirmation of new orders by the mobile salesforce as they interacted with the end customers, giving them visibility into their individual orders and pricing structures.  By delivering SAP pricing schemas to the mobile device, BHL's sales representatives now have the ability to highlight to customers any volume scale based price breaks and a potential for cross selling opportunities.
  2. Dispatch - Dispatch is responsible for managing the inventory required to fulfill the orders being delivered on a daily basis.  Leveraging the SAP FIFO and guided picking processes, the mobile dispatch process ensures the correct stock is not only loaded into the correct delivery truck but also in the most efficient order for the actual deliveries being fulfilled.
  3. Delivery - The delivery process is responsible for the Proof of Delivery (POD) process to the end customers. The mobile component not only manages core delivery processes, but also allows for any last minute adjustments to a delivery requested by a customer and the corresponding downstream SAP pricing impacts these changes may have.
BHL wanted a solution that could meet the following requirements:

  • The ability to work both online and offline when mobile staff is beyond mobile device coverage boundaries.
  • Support for multiple device types such as Motorola’s hand-held devices and printers.
  • Integration without the need for complex middleware.
  • Flexibility of the GUI interface.
  • In-depth SAP experience.
  • The ability to extend SAP specific business processes to the point of activity (mobile)
  • The ability to utilize existing SAP ABAP skills kept cost of enhancements low as any future changes and enhancements could be performed in-house.
SAP has a number of mobility partners including Sybase, RIM, Sky Technologies, Sylco and Vivido Labs. In this case BHL selected SAP Certified Partner, Sky Technologies for their mobile SAP CRM.

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Kevin Benedict
Author of the report Enterprise Mobile Data Solutions, 2009
Mobile Strategy Consultant, Mobile Industry Analyst and Web 2.0 Marketing Expert
http://www.netcentric-strategies.com/
www.linkedin.com/in/kevinbenedict
twitter: http://twitter.com/krbenedict
http://kevinbenedict.ulitzer.com/
http://mobileenterprisestrategies.blogspot.com/

***Full Disclosure: I am an independent mobility consultant and Web 2.0 marketing expert. I work with and have worked with many of the companies mentioned in my articles.
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Advice for Mobile Start-Ups - Article Series

A few months ago I started an article series called "Advice for Mobile Start-Ups." These articles are spread out over a couple of months and mixed in with several other series, so I have created this index to make them easier to find.

Advice for Mobile Start-Up Series:

If you haven't already joined, I would like to personally invite you to join the Linkedin Group called SAP Enterprise Mobility. It is for everyone involved in mobility projects and mobile solutions in and around SAP.

In addition, if you have an enterprise mobile software application or service that integrates with and supports SAP, please add your solution to the SAP Enterprise Mobility solution directory here so we can share your information with the group.

I provide executive and marketing workshops for mobile start-ups in the enterprise mobility industry. If you are interested in learning more please contact me.


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Author Kevin Benedict
Mobile Strategy Consultant, Mobile Industry Analyst and Web 2.0 Marketing Expert
http://www.netcentric-strategies.com/
www.linkedin.com/in/kevinbenedict
twitter: http://twitter.com/krbenedict
http://kevinbenedict.ulitzer.com/
http://mobileenterprisestrategies.blogspot.com/

***Full Disclosure: I am an independent mobility consultant and Web 2.0 marketing expert. I work with and have worked with many of the companies mentioned in my articles.
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SAP’s Mobility Challenge, Part 1

I am very interested in watching SAP's emerging mobility strategy as it matures, evolves and morphs yet again. I am not critical; this is how all of mobility is these days. Four years ago we were all using the term Palm, Pocket PC and PDA. Now we are speaking of iPhone, Android, RIM and iPads. Within these different technologies are literally hundreds of different mobile applications and mobile extensions that can add value to SAP's ecosystem. I have been seeing a lot of activity in this space. I have seen SAP partnership announcements with RIM (Blackberry folks), Sybase, Sky Technologies, Syclo and ClickSoftware. I have seen SAP comments from many different industry and solution groups within SAP related to mobility.

What I believe is particularly challenging to SAP is trying to determine if mobility is an extension of an industry business process, or an integrated technology platform. Let me provide three examples of the challenge – work order management is both a back office solution and a mobile client (work orders are dispatched to mobile handheld computers in the field that are carried by the service technicians). Likewise, asset management involves both back office solutions and a mobile client (inspectors, facilities managers, plant maintenance teams and service technicians use mobile clients). Route/Sales management also involves back office solutions and mobile clients (route sales people track sales, inventory, delivery and promotions on mobile devices). So are the mobile applications/clients part of the work order management, asset management or route management categories or do they justify an integrated SAP mobility platform? What do you think?

I image this is a very complex and difficult discussion within SAP. SAP has selected specific partnerships within different industry verticals. These partners are often producing their own mobile applications to extend the capabilities of their solutions; however, these mobile solutions may in fact not align with SAP's overall mobile platform strategy.

From a purely technology perspective, it may make more sense for SAP to develop or select a MEAP (mobile enterprise application platform) that best integrates and supports SAP's underlying architecture and product roadmap, however, their vertical industry partners would not like this strategy at all as they see mobility as a major growth area for them. Very interesting times indeed!

Read SAP's Mobility Challenge, Part 2 here.

Related articles:

SAP Mobility – Is Change Coming?

I read a very interesting article in BusinessWeek (February 9, 2010 edition) today called "What SAP Needs After Apotheker" by Aaron Ricadela. Last week, as many of you know, Leo Apotheker was replaced as CEO of SAP by both Bill McDermott and Jim Hagemann Snabe who were announced as Co-CEOs. In the article SAP mobility is raised again and again as an area where improvements are needed. Here is an excerpt, "In order to fix SAP, former North American sales boss McDermott and Snabe, head of product development, need to stock its pipeline with products that companies are more interested in buying… SAP must develop versions of its complicated software that can be delivered over the Internet and run on new classes of mobile computing devices."

In December of 2009, SAP unfolded their 5-year strategic plan that emphasized the following five points: on-demand computing, cloud architectures, flexible pricing, mobile and in-memory computing. This event was covered well by InformationWeek in an article called SAP Outlines 5-Year Enterprise Software Plan. I assume this 5 year plan announced in December was developed by Snabe and his team, so Apotheker's departure is unlikely to change this emphasis.

Don Bulmer, SAP VP of industry relations is also quoted at a recent Influencer Summit in Boston saying, "Sixty to seventy percent of the population has mobile devices… There are lots of opportunities for SAP." This seems to back repeated comments from SAP executives that they recognize the importance of mobility.

Here is another excerpt from BusinessWeek, "SAP needs to articulate to customers a clearer plan for delivering new technologies that can save money and make workers more productive, says Forrester analyst Hamerman." He goes on to add, "the company (SAP) must deliver more software over the Web and let users interact more capably with it through smartphones and tablets...Those are on the road map but they don't seem to be a priority...We haven't seen from them (SAP) a comprehensive technology strategy."

Hamerman does not seem to feel a listing in the 5 year enterprise software plan is sufficient. He wants to see a comprehensive technology strategy and a demonstration that mobility is a priority.

More from BusinessWeek, "Additional announcements of SAP software for cloud computing and mobile devices will come later this year, according to a person close to SAP. To get the message across, Plattner (Hasso Plattner, SAP co-founder) even plans to deliver his keynote address in Orlando with the help of an Apple iPad."

McDermott also tried to communicate that mobility was a SAP priority with the following announcement, "SAP plans to announce new online software under the Business By Design brand name for customer management, human resources, and procurement. Once it arrives in the second half of this year, customers will be able to run the software on their own servers, access it through the Web, and run portions of it on mobile devices."

In summary, SAP says mobility is one of the 5 key points in their strategic 5-Year Enterprise Software Plan. SAP's new Co-CEOs have reiterated that mobility is a high priority. Don Bulmer, SAP VP of industry relations agrees that there are lots of opportunities for SAP in mobility. Forrester analyst Hamerman says that it is not enough to say it, "Show me the money!" SAP Co-Founder Hasso Plattner says, "OK, watch me do a Sapphire power point on an iPad."

Here is another challenge – SAP has announced multiple reseller and co-innovation agreements with mobile solutions companies like Sky Technologies, RIM, Sybase, Syclo and ClickSoftware. So a customer looking for mobile solutions on SAP's EcoHub will find a plethora of mobile software solutions. In fact, mobile solutions for just about any need.

If I am looking for a good mobile enterprise application platform to work with SAP, I will find the following; Sybase for mobile Field Sales (except RIM users who can use RIM's mobile SAP CRM or Sky Technologies customers who can use their mobile version of SAP CRM?), Syclo for mobile field services, ClickSoftware for mobile route optimization, Sky Technologies for companies wanting to standardize on SAP embedded code? Is that clear to you? No, me neither.

Gartner analysts are suggesting that large enterprises should reduce the number of mobile application vendors. Read the following excerpt from Gartner's Magic Quadrant for Mobile Enterprise Application Platforms published December 16, 2009. "Enterprises are increasingly mixing solutions from multiple vendors, each with separate software stacks for data transport (which results in poor battery life). This also leads to conflicts with managing network connections on mobile devices, an inability to administer security and devices, complexities with testing, an increase in software defects, and higher service and support costs."

It will be very interesting to watch how SAP maneuvers the mobility landscape in 2010. Will SAP leave the task of bringing order out of chaos to third-party MEAP vendors, or will they?

The Quiet Mobility Company - Sybase

Last March SAP and Sybase(the quiet company) announced a co-innovation partnership to deliver mobility to iPhones, Blackberrys and Windows Mobile devices. Read this excerpt from a March 9, 2009 press release:

"The two companies are co-innovating and collaborating to deliver the new SAP® Business Suite software for the first time to iPhone, Windows Mobile, BlackBerry and other devices by integrating it with Sybase industry-leading mobile enterprise application platform."

My question is where is Sybase? Why are they so quiet? I see them making record profits and issuing an occasional press release, but where are the mobility evangelists? Gartner ranks them number 1 on their Magic Quadrant, but I see more publicity from 10 person start-ups than from iAnywhere or Sybase. Are they engaged in a skunk works project that will explode onto the mobility market in a gigantic marketing extravaganza like Apple? It seems they like to make these potentially interesting announcements and then return to their quiet cave.

Here is the problem with Sybase's silence. It gives the mobility stage to others. This stage is where thought leaders participate in educating the market. It is where visionaries paint new images of what is possible. Sybase's history and customer base give them an opportunity to take the stage. I just don't see them doing it. IT decision makers will forget about them.

How many of you know the name of a visionary in Sybase's mobility group? I am sure they exist, I just never see them leave the cave. I don't see them taking the center stage and commanding our attention.

Perhaps I am just missing them and they are all around me. Do you see them everywhere and I don't? I read Ian Thain's blog often, but are there other voices from Sybase? I look forward to your comments so I can be pointed in the right direction.

I know Sybase and iAnywhere. I did not know John F Kennedy. They have some great mobile middleware technology, but the market is not going to wait for them to come out of their cave and tell us about it.

I see it in companies that are big and have a long history. Newcomers and young visionaries within the company do not feel empowered to write or speak. They don't feel worthy of taking the podium where the company founders once stood decades before and shared ideas and visions. Why? They always feel they will say something wrong and the founders will jump out of their graves. The result is a quiet company.

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Author Kevin Benedict
Independent Mobility Consultant, Wireless Industry Analyst and Marketing Consultant
www.linkedin.com/in/kevinbenedict
twitter: @krbenedict
http://kevinbenedict.ulitzer.com/
http://mobileenterprisestrategies.blogspot.com/
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Interviews with Kevin Benedict