Showing posts with label sybase unwired. Show all posts
Showing posts with label sybase unwired. Show all posts

More Early Results on HTML5 from Kevin Benedict's Mid-Year Enterprise Mobility Survey

In my Mid-Year Enterprise Mobility Survey, I ask the question, "How important is HTML5 or HTML5 hybrid apps to your company's mobility plans?"  Here are the early answers (the survey is still open):

  • 12% - Not Important
  • 28% - Somewhat Important
  • 43% - Very Important
  • 15% - Critical Component
If you haven't already registered your opinions, please take the short survey and receive the full and final report for free!



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Kevin Benedict, Mobile Industry Analyst, Mobile Strategy Consultant and SAP Mentor Alumnus
Follow me on Twitter @krbenedict
Full Disclosure: I am an independent mobility analyst, consultant and blogger. I work with and have worked with many of the companies mentioned in my articles.

Enterprise Mobility and Competitive Decision Making

Colonel John Boyd
One of the greatest military strategists of the 21st century was the late USAF Colonel John Boyd.  In his workshops he emphasized the need for agility, new and quicker ways of thinking, and competitive decision-making.  He taught that advantages in observation and orientation enable a tempo in decision making and execution that outpaces the ability of your competition to react effectively in time.  His core strategies were compiled into the acronym OODA (observe, orient, decide and act).

These strategies are meaningful to nearly every company that is developing a mobile strategy and thinking about potential ROIs.  Have you considered the negative impact on your business that might develop if your competitors connected their mobile workforce to real-time business analytics, CRM, EAM, field services, ERP, etc, and you did not?  What if your competitors could respond faster to customer service issues, optimize real-time scheduling, respond faster to new sales opportunities, solve problems faster and make better decisions in the field?  What if they could run circles around you?

Boyd stressed that the key to winning is the tempo.  He called his theory, Fast Transients. The theory of Fast Transients suggests that in order to win or gain superiority we should operate at a faster tempo than our adversaries.

There is a big difference between running a batch mode or offline business, and running a real-time enterprise.  Real-time means you have mobilized your workforce and you can make the best decisions possible, and respond as fast as possible from nearly anywhere.

In the mobile strategies workshops that I taught in 11 countries last year, I start by asking the audience what kind of business tempo do they want to support and maintain.  The purpose of this questions is to get my clients thinking about how their business can be transformed if they operated on a faster tempo with mobile solutions and real-time data exchanges.

Boyd preached that the key to winning is the speed with which you change and adapt to changes.  How fast can you switch from Plan A to Plan B?  How soon can you recognize the need to change plans?

In the mid-year enterprise mobility survey that I have open right now, making better real-time decisions is currently the second leading ROI that companies are seeking by mobilizing their enterprise.  The third is developing better customer interactions by using mobile solutions.  Better customer interactions often involve responding to your customers' needs faster.  Sounds like Boyd's tempo strategy again.

If you would like a free copy of the mid-year enterprise mobility survey results, please take the survey and I will send the final results to you.

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Kevin Benedict, Mobile Industry Analyst, Mobile Strategy Consultant and SAP Mentor Alumnus
Follow me on Twitter @krbenedict
Full Disclosure: I am an independent mobility analyst, consultant and blogger. I work with and have worked with many of the companies mentioned in my articles.

Mobile Expert Video Series: RACQ's John Hamilton

How do you offer roadside assistance in the outback of Australia?  How do you dispatch work across many different contractors and ensure quality support and service?  Watch this interview with the Royal Automobile Club of Queensland's Executive Manager, John Hamilton.




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Kevin Benedict, Independent Mobile and M2M Industry Analyst, SAP Mentor Volunteer
Follow me on Twitter @krbenedict
Full Disclosure: I am an independent mobility analyst, consultant and blogger. I work with and have worked with many of the companies mentioned in my articles.

Mobile Expert Video Series: Syclo's Raj Singh

I cornered Syclo's Raj Singh at the Enteprise Mobility Exchange conference in Brussels this week and got his thoughts on the most interesting developments in enterprise mobility.



Whitepapers of Note

The Business Benefits of Mobile Adoption with SAP Systems
ClickSoftware Mobility Suite and Sybase Mobility Solution
Networked Field Services

Webinars of Note

3 Critical Considerations for Embracing Mobile CRM
Exclusive SAP Mentor and Blogger Briefing: Syclo and SAP Deliver Mobile Apps on Sybase Unwired Platform
The Future of Enterprise Mobility
The Latest m-Business Trends and How the Onslaught of Mobile Devices Affects Development Strategies
The Real-Time Mobile Enterprise: The Benefits of Rapid, Easy Access
Redstone Arsenal’s (DOD/Chugach) 3 Maintenance Challenges Solved by Mobile



*************************************************************
Kevin Benedict, Independent Mobile and M2M Industry Analyst, SAP Mentor Volunteer
Follow me on Twitter @krbenedict
Full Disclosure: I am an independent mobility analyst, consultant and blogger. I work with and have worked with many of the companies mentioned in my articles.

Mobile Expert Video Series: Philips' Divya Mahajan

I really like this interview that I recorded in Brussels this week with Philips International's Divya Mahajan.  He has been involved in very large enterprise mobility projects for thousands of users over the course of many years.  He has tested many different mobility scenarios, strategies and products.  He works in SAP environments and has successfully implemented the Sybase Unwired Platform, so he brings a great deal of wisdom and timely knowledge to this interview.  Enjoy!



Whitepapers of Note

The Business Benefits of Mobile Adoption with SAP Systems
ClickSoftware Mobility Suite and Sybase Mobility Solution
Networked Field Services

Webinars of Note

3 Critical Considerations for Embracing Mobile CRM
The Latest m-Business Trends and How the Onslaught of Mobile Devices Affects Development Strategies
The Future of Enterprise Mobility
The Real-Time Mobile Enterprise: The Benefits of Rapid, Easy Access
Redstone Arsenal’s (DOD/Chugach) 3 Maintenance Challenges Solved by Mobile

Today's Mobile Expert Video Series sponsor:  Pyxis Mobile provides an agile, powerful, and secure mobile enterprise application platform. It enables rapid cross-platform application development, unlimited data integration, enterprise-grade security, and the unique ability to change and update applications in real time. This newsletter is sponsored in part by Pyxis Mobile, http://pyxismobile.com/


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Kevin Benedict, Independent Mobile and M2M Industry Analyst, SAP Mentor Volunteer
Follow me on Twitter @krbenedict
Full Disclosure: I am an independent mobility analyst, consultant and blogger. I work with and have worked with many of the companies mentioned in my articles.

SAP, Sybase and Syclo Enterprise Mobility Update

I had the opportunity to participate in a pre-SAPPHIRE briefing by SAP's Daniel Faulk and Syclo's Jon Schmidt yesterday on the topic of enterprise mobility.  I joined a handful of SAP Mentors and bloggers to learn more about their strategies and plans.  It was recorded and you can listen to it here

In this briefing Syclo's Jon Schmidt discusses their co-innovation partnership with SAP around SAP EAM and CRM, and SAP's Daniel Faulk talks about SAP's partnership strategies with Syclo, and product roadmaps for SUP and Afaria.

SAP Mentors John Appleby, Bluefin, Jon Reed with http://www.jonerp.com/, and myself ask a series of questions about SAP's, Sybase's and Syclo's mobility strategies.

Whitepapers of Note

The Business Benefits of Mobile Adoption with SAP Systems
ClickSoftware Mobility Suite and Sybase Mobility Solution
Networked Field Services

Webinars of Note

3 Critical Considerations for Embracing Mobile CRM
The Latest m-Business Trends and How the Onslaught of Mobile Devices Affects Development Strategies
The Future of Enterprise Mobility
The Real-Time Mobile Enterprise: The Benefits of Rapid, Easy Access
Redstone Arsenal’s (DOD/Chugach) 3 Maintenance Challenges Solved by Mobile


*************************************************************
Kevin Benedict, Independent Mobile and M2M Industry Analyst, SAP Mentor Volunteer
Follow me on Twitter @krbenedict
Full Disclosure: I am an independent mobility analyst, consultant and blogger. I work with and have worked with many of the companies mentioned in my articles.

Syclo and the SAP Unwired Platform

I listened to the pre-recorded SAP/Syclo webinar Mobility for Utilities Webcast today.  At the end of the webcast there was a question and answer segment.  The first question asked if Syclo was going to support SAP's SUP (SAP/Sybase Unwired Platform).  First, Dan Mahowald, Vice President, North America Enterprise Mobility, SAP Americas answered.  He said, "I am encouraged by discussions with the Syclo R&D team. This is a new area that both parties are exploring. Syclo says they intend to support SUP.  SAP utility customers want many mobile applications, so SAP wants to help by providing them with a mobility platform (SUP) that can support them."

My interpretation of Dan's last sentence is that Syclo's mobile infrastructure is Syclo specific.  SAP utility customers may want mobile applications from a vareity of different mobile vendors, so a mobile infrastructure platform that is not specific to one vendor may be better.

Next, Syclo's Senior VP SAP Business Development Jon Schmidt added, "It is our intent to support the SUP strategy and architecture. It adds great value. It is our intent to migrate our existing solutions to SUP. We are working very closely with SAP on this."

Mobile Expert Interview Series: SAP's Nick Brown

SAP's Nick Brown on the right
I had the opportunity to catch up with SAP's Nick Brown with the Mobile Business Unit on the phone this morning.  He was calling from dark and snowy Waldorf, Germany.  This call was scheduled to help cover some of the questions that did not get answered at last week's SAP Infuencer Summit (see my full report from this event here).

Here are the questions that were asked by you the readers of this blog that were not answered in full at the event.

*Important Note:  These are not the exact words of Nick Brown.  I have often shortened the answers and revised them to be more concise for the purpose of this article.  I have tried my best to keep the original meaning.  Blame me for any misinterpretations.

Kevin:  Will there be Android support in SUP (SAP unwired platform)? 
Nick:  Yes, full support will be released in the second half of 2011.  However, partial support for lightweight applications will be sooner.

Link to Recorded SAP Enterprise Mobility Webinar

http://www.sap.com/community/events/2010_10_12_EMW/index.epx

This is the link to the recorded SAP Enterprise Mobility webinar that was conducted about a week ago. 

Here are the promoted contents:
  • The now and future of enterprise mobility.
  • Trends - How did we get here?
  • What are some strategy and organizational considerations to ensure success?
  • What is the role of a robust mobility platform?
  • Implementation challenges with enterprise mobility and best practices.
  • How will the new SAP/Sybase mobility product roadmap help you to implement your enterprise mobility strategy?

SAP and Sybase Form New Mobile Business Unit in Response to Kevin's Blog Article

Last week I wrote an article, Do SAP and Sybase Recognize What is Happening?  to encourage SAP and Sybase to add resources to support the increasing demand for enterprise mobility within the SAP ecosystem.  I think Jim Hagemann Snabe and Bill McDermott (SAP's co-CEOs) must have read my blog.  At least that is what I tell myself.  This week SAP and Sybase announced a reorganization around mobility.  The stated purpose is to further support customers and facilitate the rapid adoption of enterprise mobility.

Report on the SAP Sybase Executive Briefing on August 19th

I was fortunate to have attended yesterday's SAP Sybase Executive Briefing in Boston.  Also attending were SAP Mentors, Jon Reed and Susan Keohan, "the workflow goddess."  There was a lot covered, but in this report I am going to focus on what I learned about enterprise mobility there.  First, I will provide some impressions and then drill into some details.  Keep in mind that this is my biased interpretation (i.e. analysis) of what I heard.

The SAP team wanted to communicate that SAP is a different company, with different management now.  They want to leave the slow, grinding and bureaucratic company and image behind.  They want to be passionate about innovation and technology again.  They want to excite the markets and excite customers with brilliance and innovation.  I was given off-the-record insight into changes in personnel that were intended to support this change.

I heard several themes at the briefing - game changer and transformational innovation.  SAP believes that mobility and in-memory technology that Sybase brings to the equation are game changers.  They will change the world.  The combined SAP/Sybase solutions and technology will be transformational to the industry and to SAP.

SAP has three core strategies this year - on premise, on demand and on device.  Mobile is one third of the SAP focus this year.  However, the entire first hour of the executive briefing was about just mobility!

I spoke with many of the SAP executives and Sybase management about enterprise mobility.  These are smart people.  They have thought through mobility.  Brian Vink said they have been working on mobile CRM with SAP for three years so know SAP intimately. 

I asked Brian Vink the following question over lunch, "Is synchronization more or less important today than in the past?"  He answered that it was just as important today for a MEAP (mobile enterprise application platform).  He said although not all mobile applications need offline/online support and database synchronization, nearly every enterprise will need it.  Any complex mission critical mobile application usually involves databases.  My interpretation of his comment - all enterprises will have a range of mobile application needs, however, nearly all will have a subset of complex mobile applications that need synchronization.

Co-CEO Bill McDermott spoke about real-time enterprises.  Brian Vink with Sybase said real-time enterprises can only happen if all of the solutions are mobilized.  Vink added that all information needs to be mobilized, because the workforce is mobile.

The management teams of both companies emphasized that all enterprises in the next 5 years must be mobilized.  They believe almost all applications will need mobile extensions.  With this vision it is perfectly understandable why SAP spent $5.8 billion on Sybase.

It is important to note that mobility goes way beyond what most people think.  It covers Tablet PCs, laptops, in-vehicle entertainment systems, healthcare monitoring equipment, M2M, e-Readers, email synchronization, mobile security, mobile banking, home energy management systems, and a plethora of other things.  We need to expand our thinking about mobility.  The market is massive!

Brian Vink talked about SAP/Sybase support for M2M (machine to machine) as being an important growth area.  I agree which is why I am writing a weekly newsletter on M2M.  This market is predicted to reach 50 billion embedded wireless devices by 2024. 

Vishal Sikka, SAP Executive Board Member, said SAP has made a major strategic change.  Rather than creating new innovations and technologies that run only on the latest versions of SAP solutions, they will now ensure that major innovations are supported on the majority of all older versions and platforms as well.  New innovations should be able to be used by the majority of the SAP community.

Vishal said, "The math does not work if we invest in new technology that can only be used by a small fraction of our base.  We need to ensure that our best and most innovative solutions can be used by the majority of our community.  The math works when you do that!"

Here are some of the notes I took during the day.
  • NetWeaver Mobile, Project Gateway, Afaria and SUP will combine in the next 9 months (targeting Sapphire 2011).
  • Sybase is targeting Sapphire for a launch of a mobile SDK.  This will provide developers with everything they need to design, develop, deploy and support mobile enterprise applications, except the device specific GUIs and device functions.  Device GUIs and functions are developed using the mobile OS SDKs (i.e. iPhone SDK, Blackberry SDK, Android SDK).
  • All SAP mobility partners better adopt this strategy or be left in the dust.
  • Enterprise mobility vendors should immediately refocus investments on mobile middleware to mobile applications and vertical industry support.
  • Project Gateway is the way the external world will communicate with SAP.
  • SAP and Sybase will work closely together on mobility, but maintain separate operations and sales forces.  Sybase is making good money, so leave it alone.
  • SAP and Sybase will jointly work together on SAP related mobile sales opportunities.  As a result, SAP and Sybase sales teams will want to only be introducing mobile solutions that they get compensated on.  This is key for enterprise mobility vendors to understand.  If you want SAP or Sybase help to close a deal, then there better be a compensation plan.
  • Third party mobility vendors in the SAP ecosystem are absolutely needed and supported, but enterprise mobility vendors better be supporting the Sybase Unwired Platform and NetWeaver if they want help from SAP and sales support in the long term.
  • Sybase said that SAP has over 22 vertical industries.  SAP and Sybase will look at the mobility needs of each of these industries and prioritize them. 
  • SAP and Sybase will try to jointly provide mobile solutions for a handful of key mobile solutions like SFA (sales force automation).
  • SAP's Nick Brown, SVP of Mobility highlighted the value that ClickSoftware and Syclo bring to the SAP ecosystem.  He said both of these companies are onboard with supporting the SAP/Sybase roadmap and will be deploying their solutions on SUP.  They both offer excellent industry knowledge and experience and have deep industry expertise.
  • SAP and Sybase will be identifying "whitespace" markets where there are not currently recognized mobile solutions.  They will survey customers to understand how important these areas are to them.  If they are important to a significant number, then SAP/Sybase will look for a mobility partner to fill that space.  If the space ultimately becomes mission critical and core to the SAP environment, then SAP may look to acquire.
  • There are big opportunities for enterprise mobility vendors that support SUP (Sybase Unwired Platform) with deep vertical industry expertise in the 20 plus verticals supported by SAP.  Deep industry knowledge makes you valuable to Sybase and SAP. 
  • Mobile vendors that are generalists will find it increasingly difficult to find a niche in the SAP ecosystem.
  • Sybase and SAP have been working together on mobile applications for at least 3 years.  They have been jointly developing mobile CRM.
  • SAP believes all "real time" enterprises will need mobility.
  • SAP believes that all future development needs to have mobile support as a default.
  • SAP believes hundreds and thousands of different mobile applications are needed to support various business processes and functions.
  • I kept hearing about an SAP solution called Event Inside and event streams...I must learn more.
I will likely think of more information that I missed, but this is the majority.  I also filmed a five part YouTube series following the briefing that can be found on the SAP Mentor channel on YouTube.
  1. SAP/Sybase Briefing, Part 1
  2. SAP/Sybase Briefing, Part 2
  3. SAP/Sybase Briefing, Part 3
  4. SAP/Sybase Briefing, Part 4
  5. SAP/Sybase Briefing, Part 5
Jon Reed, SAP Mentor filmed an interview with Vishal Sikka at lunch yesterday - Click here to view.

If you want to read my real time tweets from the briefing yesterday, then join me on twitter - @krbenedict.

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Kevin Benedict, SAP Mentor, SAP Top Contributor, Mobile and M2M Industry Analyst
Phone +1 208-991-4410
twitter @krbenedict
Join SAP Enterprise Mobility on Linkedin: http://www.linkedin.com/groups?about=&gid=2823585&trk=anet_ug_grppro

Full Disclosure: I am an independent mobility consultant, mobility analyst, writer and Web 2.0 marketing professional. I work with and have worked with many of the companies mentioned in my articles.





http://www.clicksoftware.com/e86e075b-4fca-44c9-bfeb-4efcc978f416/knowledge-center-white-papers-delivery.htm

Interviews with Kevin Benedict