Showing posts with label vivido labs. Show all posts
Showing posts with label vivido labs. Show all posts

Vivido Labs Releases New Mobile BI Application for SAP Customers

I have been checking in with SAP's mobility partners this week to learn what is new.  I contacted Vivido Labs and it turns out they were in the process of announcing a brand new Moible BI (business intelligence) application.  So let's talk about it! 

It allows you to access BI data on your server and view the updated BI data from your smartphone.  Now for the fun part?  You can customize all the views of the data right from the smartphone. You can add columns, hide columns, and look at the data in hundreds of different ways.   In my experience looking at the same data from different perspectives can give you unique insights.

I am a big fan of getting the right data to the right person at the right time. I see this as a good step in that direction.

Kevin's Mobility News Weekly - June 16, 2010 Edition

If you are reading this you have stumbled upon the premier edition of "Kevin's Mobility News Weekly."  This is an online newsletter that is made up of the most interesting news and articles related to enterprise mobility that I run across each week.  I will aggregate the information, include the original links and add a synopsis of each article.  I will also be searching for the latest market numbers such as market size, growth and trends in and around enterprise mobility.

Please send me any interesting mobility news links, market numbers, events, case studies, analyst reports or whitepapers you think I should include in my newsletter.  Enjoy!

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In April Nokia announced it had increased its smartphone market share to 41 percent, up from an estimated 40 percent in Oct.-Dec. last year. That means Nokia sold roughly 21.5 million of the 52.6 million smartphones sold globally during the first quarter.

http://fixed-mobile-convergence.tmcnet.com/topics/mobile-communications/articles/88417-nokia-slow-apples-rims-momentum-the-smartphone-market.htm

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According to Quantcast, Android currently accounts for 19.9 percent of the smartphone market, a rise of 12.2% over the year. Although it's still the single biggest player in the market, the share of Apple's iPhone OS has shrunk by 8.1 percent. The data shows that Research In Motion's BlackBerry OS and other platforms in the operating system market have shrunk by 1.2% and 2.9% respectively.

http://www.itproportal.com/portal/news/article/2010/6/15/android-market-share-growing-iphone-falls-back/

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Devices featuring Apple's iOS mobile operating system lead all other mobile devices with 58.8 percent of mobile Web traffic in the U.S. Android is far behind, but still in second place with 19.9 percent. Next is "other" with 10.9 percent, and after that is Research In Motion with 10.4 percent, according to data released by Quantcast on Monday.

http://news.cnet.com/8301-31021_3-20007637-260.html

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Apple dominates the market for music and mobile apps.  However, its share of the global cellphone market is less than 2%, and it still has only a 15% share of the smartphone market.

http://tech.fortune.cnn.com/2010/06/15/apple-needs-to-cool-its-rhetoric/

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Apple shares rose nearly 3 percent on Wednesday after it announced sales of more than 600,000 iPhone 4s, a record for just a single day of pre-orders. That put the device on track to surpass sales of its previous iPhone models as well as its iPad tablet computer and sounded a strong challenge to rivals like Nokia Corp., which warned of weaker-than-expected sales at its phones unit.

http://mobile.reuters.com/mobile/m/FullArticle/CTECH/ntechnologyNews_uUSTRE65F4IQ20100617

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Nelsen projects that by fall 2011 smartphones will overtake ordinary cellphones in market share.

http://iphone.usatoday.com/News/1801492/full/;jsessionid=98DA02D7457B58E8E0D79D3DF3451F46.wap2

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The smartphone market continues to see impressive growth around the world and in the Asia Pacific (APAC) region particularly. Shipments in the region are expected to grow 53% year-on-year in 2010 to reach 76.7 million units and are projected to easily surpass 100 million units in 2011.  In 2009 smartphones accounted for 11% of mobile phone shipments in APAC. This percentage is expected to grow steadily, and in 2012 Canalys expects that 20% of mobile phone shipments in the region will be smartphones.

http://www.indiatelecomtracker.com/archives/1412

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ClickSoftware Technologies Ltd. unveiled a major upgrade to its Mobility Suite at the Gartner Wireless, Networking and Communications Summit in San Diego. The solution is specifically designed for service businesses.

http://clicksoftware-mobilefever.blogspot.com/2010/06/clickmobile-advanced-version-811.html

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Forrester Research is already predicting tablet sales in the U.S. will overtake netbook sales by 2012, and desktop sales by 2015.

http://techcrunch.com/2010/06/17/forrester-tablets-outsell-netbooks/

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The BlackBerry operating system now accounts for 19.4 percent of the worldwide smartphone market, with sales of 10.5 million units in Q1, according to research firm Gartner. BlackBerry trails Symbian (24.0 million units in Q1/44.3 percent market share) but still leads Apple's iPhone (8.3 million units/15.4 percent share) and Google's Android (5.2 million units/9.6 percent share). However, consumer interest in BlackBerry appears to be waning.  A recent Crowd Science survey reports that 39 percent of BlackBerry users would prefer an iPhone as their next purchase and 34 percent said they would favor an Android device.

http://www.fiercemobilecontent.com/story/new-blackberry-devices-rival-apples-mobile-media-dominance/2010-06-15

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Often the IT department finds itself being pressured to support mobile devices and mobile applications that are already in use by employees. All of these issues point to the need to implement and use a mobile device management system.

http://www.vividolabs.com/deskofgregtomb/?p=45

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TOKYO-Toshiba Corporation (TOKYO: 6502) today announced the launch of a 128-gigabyte (GB) embedded NAND flash memory module, the highest capacity yet achieved in the industry. The module is fully compliant with the latest e•MMC standard, and is designed for application in a wide range of digital consumer products, including smartphones, tablet PCs and digital video cameras. Samples will be available from September, and mass production will start in the fourth quarter (October to December) of 2010.

http://i.engadget.com/2010/06/17/toshiba-cooks-up-128gb-nand-flash-for-next-gen-phones-and-pmps/

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Location services are the latest social media fad, allowing users with smartphones to "check in" to local businesses for points and fun. Twitter jumped on board location services Monday, launching Twitter Places.

http://blogs.computerworld.com/16331/twitter_location

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There are all sorts of mobile phones out there, but the EPI Life is possibly the only handset that can save your life. Designed by Singapore company Ephone International, the EPI Life stands out with a built-in electrocardiogram measurement function linked to a 24-hour health concierge service. It takes 30 seconds to complete a reading, which can be sent back to the firm via GPRS anywhere in the world.

http://mobile.cnet.com/site?t=AaZ5or43whqbfxfoYQ4yKQ&sid=cnet

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Facebook is expected to announce its own location-based service in the coming months, which brings location-based services to more than 400 million users. In other words, location-based networks are only going to get bigger.

http://www.iphoneresource.net/iphone/general/location-based-social-networks-amadeus-consulting-this-week-in-technology

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While Apple has reached its 10,000th iPad application, Google's Android market has increased to about 72,000 total applications. Moreover, the 10,000th iPad application is a fraction of the total number of applications available for Apple's iPad and iPhone, which is more than 200,000 as of Memorial Day last month.  According to Apple CEO Steve Jobs, Apple receives more than 15,000 new application submissions each week. Experts say that if Jobs’s figures are accurate, the company is generating every month about four times the amount of applications over Android. On the other hand, Google records show 14,294 new applications in May 2010 compared to 1,669 in July 2009.

http://www.usanewsweek.com/news/Does-Apple-Need-Verizon-iPhone-As-Apple-vs-Android-War-Intensifies-1276535059/

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In the market for an engagement ring? Forget the usual brick-and-mortar browsing — head to your iPhone's app store and download Tiffany and Co.'s free Engagement Ring Finder.  This is truly an iPhone application that you should only use 4 or 5 times.

http://www.boston.com/lifestyle/fashion/stylephile/2010/06/engagement_ring.html

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Twitter is also generating high volumes of traffic. In 2007 users were tweeting 5,000 times a day, and by 2008 the number had increased to 300,000, reaching 2.5 million per day in January 2009. One year later, in January 2010, the figure had risen to 50 million tweets per day, climbing to 55 million in April 2010. There are 600 million search queries on Twitter per day, which bodes well for the Promoted Tweets sponsored keyword search advertising program.

http://www.sfgate.com/cgi-bin/article.cgi?f=/g/a/2010/06/16/businessinsider-twitter-grows-up-and-gets-serious-2010-6.DTL

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Global consumer electronics major Samsung unveiled its new smartphone platform 'bada' for developing next-generation mobile applications."Bada, meaning 'ocean' in Korean, will be a driving force in accomplishing our vision of a smart phone for everyone," Samsung president JS Shin said in a statement in Bangalore on Wednesday.

http://www.hindustantimes.com/Samsung-unveils-smartphone-platform-for-new-applications/Article1-558687.aspx

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The following links are interviews that I have conducted over the past few months with enterprise mobility experts and CEOs.

Mobile Expert Interview Series

Mobile Expert Video Series

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Kevin's winner for the best enterprise mobility video on YouTube - Leapfactor.

http://www.youtube.com/watch?v=VBNFtIIZF6g

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I would invite everyone  that is interested in enterprise mobility to join the Linkedin Group called SAP Enterprise Mobility.


***************************************************
Kevin Benedict, SAP Mentor, SAP Top Contributor, Mobile Industry Analyst
CEO/Principal Consultant, Netcentric Strategies LLC
http://www.netcentric-strategies.com/
www.linkedin.com/in/kevinbenedict
http://twitter.com/krbenedict
***Full Disclosure: I am an independent mobility consultant and Web 2.0 marketing expert. I work with and have worked with many of the companies mentioned in my articles.
***************************************************

Mobile Expert Video Series: Vivido Labs' CEO, Greg Tomb

I was the moderator at several enterprise mobility events at Sapphire this year and following one of the sessions I was able to sit down and interview Greg Tomb, the former President of SAP Americas, and now the CEO of an enterprise mobility company called Vivido Labs.  In the interview, he makes three very interesting points about mobility:
  1. Mobility is a way of getting more value out of your existing SAP investment by making it available to those in the mobile workforce.
  2. Mobility can enable business process re-engineering by compressing the time of some business processes from days to hours.
  3. Extending SAP mobility into the hands of those not at their desk, can increase productivity for many users.
Vivido Labs describes themselves as leaders in smartphone enterprise mobility with their Mowego mobile platform and their portfolio of mobile enterprise business applications.

For more videos interviews from the Mobile Expert Video Series click here.




***************************************************
Kevin Benedict, SAP Mentor, SAP Top Contributor, Mobile Industry Analyst
CEO/Principal Consultant, Netcentric Strategies LLC
http://www.netcentric-strategies.com/
www.linkedin.com/in/kevinbenedict
http://twitter.com/krbenedict
***Full Disclosure: I am an independent mobility consultant and Web 2.0 marketing expert. I work with and have worked with many of the companies mentioned in my articles.
***************************************************

Mobile Expert Video Series: Sky Technologies' Steve Ware

I was able to meet up with Sky Technologies' CTO, Steve Ware, at Sapphire a few weeks ago and unfortunately for him I had a digital video camera in my hands.  SAP had provided us SAP Mentors with very small Flip digital video cameras, and I recorded  his views on MEAPs (mobile enterprise application platforms).

I also noted this week that Sky Technologies is now supporting Sprint's enterprise initiative for the new Android phone HTC EVO 4G as described below:

Sprint's new HTC 1GHz EVO- 4G smart-phone enables true multi-tasking while on the move. Road warriors can now view documents and files while simultaneously having a conversation with a colleague on the phone. With the large HTC 4-3 inch touch screen and superfast processing power, the HTC is aimed at customers who have serious mobile business requirements.  The HTC EVO 4G boasts thousands of Android-driven mobile applications, with many geared toward businesses across a variety of industries.

Sky Technologies is a mobile applications company specializing in extending all varieties of business applications to any mobile platform. They have 12 years of experience in the enterprise space.

Related videos:
Mobile Expert Video Series: Leapfactor's Luis Cabrera
Mobile Expert Video Series: Sky Technologies President Bruce Johnson
Mobile Expert Video Series: SAP's VP of EcoHub, Usman Sheikh
Mobile Expert Video Series: Infologix's Senior VP Brian Thorn
Mobile Expert Video Series: Syclo's Founder Rich Padula
Mobile Expert Video Series: Vivido Labs' Founder Greg Tomb
Mobile Expert Video Series: SAP Senior VP of Enterprise Mobility, Kevin Nix
Mobile Expert Video Series: PriceWaterhouseCooper's Director of Mobility, Dr. Ahmend El Adl
Mobile Expert Video Series: DSI's VP of Sales, Mark Goode
Mobile Expert Video Series: Mellmo's Santiago Becerra


***************************************************
Kevin Benedict, SAP Mentor, SAP Top Contributor, Mobile Industry Analyst
CEO/Principal Consultant, Netcentric Strategies LLC
http://www.netcentric-strategies.com/
www.linkedin.com/in/kevinbenedict
http://twitter.com/krbenedict
***Full Disclosure: I am an independent mobility consultant and Web 2.0 marketing expert. I work with and have worked with many of the companies mentioned in my articles.
***************************************************

Mobile Middleware for Instant Value or Mobile Micro-Apps

Mobile middleware is more than synchronizing databases and providing basic application integration. It needs to include support for business process extensions, and it must provide a set of features and functions that support lightweight, "Instant Value" or "Mobile Micro-Apps" smartphone applications.

 
There are many features and functions that are needed by mobile workers that are not easily supported by smartphone operating systems like iPhone or BlackBerry. Often the data set is large and the software application is an ERP.  The mobile user does not need access to the full ERP or the full data set, just a subset.  In these cases it would be useful to have a mobile middleware layer that recognizes the needs of the mobile user and provides an optimized mobile application with functionality that supports either browser based or mobile micro-apps.

It seems there is a need for a new middleware layer that is designed to support a wide range of requirements to address the limitations of lightweight and browser based smartphone apps.

Within the SAP ecosystem I am hearing a lot about this concept from the likes of  Vivido Labs  and Leapfactor.

Leapfactor says their mobile middleware layer forwards and broadcasts staged digital content collected at a location and delivers it to any designated consignees, on any smartphone, and always with high availability based on a secure and scalable platform.  They state that their solution relies on four fundamental technologies: 
  1. LeapApps -  mobile micro apps for smartphones
  2. LeapShell - an SDK that accelerates development and portability to any mobile OS
  3. Leap Central - a secure cloud-based service-processing component
  4. LeapAgent - securely connects and authenticates LeapCentral with an enterprise
I spent a lot of time working on mobility projects that utilized Sybases' SUP (mobile middleware).  The mobile applications were "thick" clients with mobile databases on smartphones to hold data and synchronize data with the back office database application.  Our mobile applications often had complex business processes and business rules built into the mobile applications to ensure field work was done correctly.  These rules were stored in the mobile database in the thick client.
 
Where are all of these business rules and business processes stored for "Instant Value" and "mobile micro-apps" for smartphones?  Do these lightweight mobile applications simply ignore business rules and business processes, or is this functionality provided in a smartphone middleware layer in the cloud?  These are the things I ponder on a Wednesday morning.
 
Do you see a need for a mobile middleware layer that is specifically designed to support business rules and business processes for mobile micro-apps?
 
*************************************************
Kevin Benedict, CEO Netcentric Strategies LLC
SAP Mentor, SAP Top Contributor, Mobile Industry Analyst
http://www.netcentric-strategies.com/
www.linkedin.com/in/kevinbenedict
http://twitter.com/krbenedict
***Full Disclosure: I am an independent mobility consultant and Web 2.0 marketing expert. I work with and have worked with many of the companies mentioned in my articles. ***************************************************

Mobile Expert Video Series: Leapfactor's Luis Cabrera

At Sapphire 2010 last week I heard Leapfactor mentioned in keynotes and many other presentations by SAP mobility experts. I saw one SAP VP demonstrating a very powerful iPad application that SAP has in a proof-of-concept that was developed by Leapfactor. I also saw that the SAP iPhone application "SAP EcoHub" (free and available on iTunes) was developed by Leapfactor.


I was lucky enough to track down Luis Cabrera from Leapfactor last week and I interviewed him on camera about Leapfactor's focus and solutions including:

  • Business Indicator - A powerful dashboard for business analytics on iPhones and iPads
  • Business Alerts and Notifications - Send alerts to mobile devices based on parameters set up in your SAP system
  • Business Approvals - Enable mobile managers to approve or reject various issues in SAP workflows


Related videos:
***************************************************
Kevin Benedict
SAP Mentor, SAP Top Contributor,CEO Netcentric Strategies LLC
Mobile Industry Analyst, Author of the report Enterprise Mobile Data Solutions, 2009
Mobile Strategy Consultant and Web 2.0 Marketing Services
http://www.netcentric-strategies.com/
www.linkedin.com/in/kevinbenedict
http://twitter.com/krbenedict
http://kevinbenedict.ulitzer.com/
http://mobileenterprisestrategies.blogspot.com/
***Full Disclosure: I am an independent mobility consultant and Web 2.0 marketing expert. I work with and have worked with many of the companies mentioned in my articles.
***************************************************

Mobile Expert Video Series: Santiago Becerra of Mellmo

I attended a session at Sapphire last week with Mellmo founder Santiago Becerra!  Here is how they describe their solution, "Use Roambi to transform your existing reports and data — from a variety of sources — into interactive visualizations and dashboards for the iPhone or iPad.  Explore and analyze your data with the ease of playing a video game and the power of an enterprise reporting tool."

One of the most interesting things Santiago said was that he favors hiring gamers - developers that have experience developing video games and flashy UIs.  He believes they think more creatively and that they will be better capable of developing the next generation of enterprise mobility applications.

Here is the video interview:  http://www.youtube.com/sapmentors#p/u/6/01SLH5n5mgI

Related videos: 
 ***************************************************
Kevin Benedict SAP Mentor, SAP Top Contributor, CEO Netcentric Strategies LLC
Mobile Industry Analyst, Author of the report Enterprise Mobile Data Solutions, 2009
Mobile Strategy Consultant and Web 2.0 Marketing Services
http://www.netcentric-strategies.com/
www.linkedin.com/in/kevinbenedict
http://twitter.com/krbenedict
http://kevinbenedict.ulitzer.com/
http://mobileenterprisestrategies.blogspot.com/
***Full Disclosure: I am an independent mobility consultant and Web 2.0 marketing expert. I work with and have worked with many of the companies mentioned in my articles.
 ***************************************************

Kevin Benedict's Video Series: Mobile Expert Interviews

SAP did a dangerous thing at Sapphire 2010.  They placed HD video cameras in the hands of SAP Mentors.  I should call this series the "forehead" series since I seem to highlight my forehead in these interviews.  Oh well, it's a nice forehead.  I'll do better next Sapphire...  I hope you find this series of video interviews with SAP mobility experts informative.

For more in this video series click here.

***************************************************
Kevin Benedict SAP Mentor, SAP Top Contributor,CEO Netcentric Strategies LLC
Mobile Industry Analyst, Author of the report Enterprise Mobile Data Solutions, 2009
Mobile Strategy Consultant and Web 2.0 Marketing Services
http://www.netcentric-strategies.com/
www.linkedin.com/in/kevinbenedict
http://twitter.com/krbenedict
http://kevinbenedict.ulitzer.com/
http://mobileenterprisestrategies.blogspot.com/
***Full Disclosure: I am an independent mobility consultant and Web 2.0 marketing expert. I work with and have worked with many of the companies mentioned in my articles.
***************************************************

SAP to Acquire Sybase, Day 2 - Kevin Benedict's Thoughts and Analysis

SAP's annoucement that they intend to acquire Sybase is still rumbling in my sleepy head.  Several years ago when I was the CEO of a mobile enterprise application company, I partnered with Sybase/iAnywhere.  As a result, I have a deep appreciation for both their strengths and their weaknesses.  I believe this acquisition or a similar one was inevitable, as SAP has been highlighting mobility since last December, but the timing still took me by surprise.

I expect that events and presentations at Sapphire will bring clarity to this move, but in my current fog of confusion I give you my thoughts. 

I have been recommending for some time that SAP should own the mobile integration layer.  Variations of this have been called Gateway, DOE, NetWeaver Mobile, etc.  I think this move will clarify in the future how mobile applications should integrate with SAP.

Let's take a look at some of the direct quotes from the SAP executive suite:

"We see a huge emerging market for the real-time, unwired enterprise. With this strategic move, SAP becomes the number one provider in this market, a significant first mover advantage for our strategic growth ambitions," SAP co-CEO Bill McDermott.

"This acquisition falls right in line with our three pillar strategy of on-premise, on-demand, and on-device software…Now, with the acquisition of Sybase, we will secure our leadership in on-device, further cementing our ability to bring information to users anytime, anywhere, and on any device. As mobile applications for consumers have changed the world, the way people live and communicate mobile applications for the enterprise will have an equal profound impact in the way they work. We want to make sure that SAP solutions can be accessed from all leading mobile devices," Jim Hagemann Snabe, SAP co-CEO.

"Mobile computing is an unmistakable and profound shift in the market. Sybase will be our platform to support all mobile devices, including Windows, Blackberry, Android, and others," said Vishal Sikka, SAP’s Chief Technology Officer.

Now let's take a look at a couple of statements from analysts and industry dignitaries:

Credit Suisse analyst Peter Goldmacher noted that SAP levered up to pay $5.8 billion for a $400 million business (Sybase’s mobile pieces).  "While the dream around mobile is big and Sybase is the undisputed leader, it is going to take a long time before the mobile business can move the needle for SAP. There is a smaller near term opportunity within SAP to mobile-enable a portion of its existing ERP apps," says Goldmacher.

The problem with Goldmacher's comments on near term opportunities is that Sybase does not have many mobile ERP apps, SAP's mobility partners do.  This will need to be worked out very fast.

Dennis Howlett in his article, "SAP acquires Sybase for $5.8 billion, but why?" echoed the questions I asked yesterday.  On the subject of custom application development he asked, "Does SAP think that Sybase and in-memory gives them an entree to this massive market [Telcos and Financials]? If so how does it plan to manage all the integrations required? Where is the rapid apps development environment [for mobile applications] that would make SAP a natural choice?"

While this move by SAP may be a good long term move, it introduces a host of near-term problems for customers and partners.
  1. 2010 is the year of mobility at Sapphire.  The exhibition floor is filled with innovative and powerful mobile application vendors that have invested in SAP partnerships.  What does this move mean for them?  They have powerful mobile applications today, where I see Sybase as a longer term play not a 2010 or even 2011 answer.
  2. SAP needs to immediately clarify their recommendations for what customers should do today to address their mobility needs or risk introducing sales and market paralysis.
  3. Sybase does not have a user friendly, graphically rich, template based rapid application development environment for enterprises or systems integrators to develop mobile enterprise applications.  It requires deep programming skills and knowledge to utilize their mobile middleware.  I know as I have used it.  What does that mean?  There are very few mobile enterprise applications available today from SAP/Sybase.  The innovation in mobile applications is coming from the likes of Vivido Labs, Leapfactor, Sky Technologies, ClickSoftware and Syclo, all of which are SAP mobility partners and have booths at Sapphire this year.
  4. Syclo is a key co-innovation mobility partner with SAP.  What does this announcement mean to them?  Their Sapphire focus and messaging likely changed yesterday.  
  5. SAP customers need mobile enterprise applications now.  How does this acquisition help?  It doesn't in the short term.
  6. You can bet that all SAP mobility partners are gathered in small rooms with whiteboards today.  They are likely to be grumpy at Sapphire from lack of sleep.
  7. There is an ABSOLUTE need for rapid application development tools and environments to help design, development, test, deploy and support rich or thick client mobile applications without significant programming.  These tools are available today from SAP mobility partners like Sky Technologies and Syclo.  These tools will need to be expanded to incorporate some of the mobile middleware functionality that the Sybase acquisition will bring to the table.
Bottomline: 

Sybase is not known for their mobile applications.  They primarily license mobile middleware and mobile databases to companies that develop mobile software applications.  SAP users need mobile applications.  Mobile applications, not mobile middleware, provide the ROIs customers seek.

Sybase/iAnywhere has been arguing for years internally on whether to develop their own SDK and enterprise mobile applications.  In the past they have chosen not to so as not to anger their OEM clients.  In fact, they only had a very small professional services team to deliver custom mobile applications.  I don't see Sybase/iAnywhere suddenly being the mobile enterprise application company.  They are very technical types who can ramble for days on the value of their synchronization, but have little insight into user interfaces, business processes and mobile applications.  This can change, but this has been my experience.

Companies looking for mobile solutions should not expect to find them in the SAP/Sybase acquisition.  The ready for market mobile enterprise applications will be available on the show floor at Sapphire next week.

SAP's mobility partners, those that develop thick or rich mobile client applications, may find value in aligning their future mobile middleware strategies to take advantage of the new SAP mobile middleware offerings.  However, this will be an infrastructure alignment and the end customer should not see much of a difference.

SAP mobility partners, that offer mobile micro-applications with rich user interfaces and experiences, are unlikely to see much impact in the near term from this acquisition.  I expect that SAP will provide a more standardized approach for integrating mobile applications and mobile device management into their ecosystem over time, but again this is not likely something that a customer will notice immediately.  Changes like this are mostly done behind the scenes.

SAP has been pondering how to best monetize mobile applications that integrate with their ERP environment.  Sybase has this down.  They have been embedding mobile databases and mobile middleware and charging a per device fee for many years.  They will likely be able to influence how SAP monetizes the mobile environment going forward.

There was a reason SAP had a partnership strategy for mobile applications.  There are literally thousands of different mobile applications that different business applications, industries and markets require.  SAP cannot possibly supply them all.  They have the responsibility to standardize the way these mobile applications interface and interact with their ERP environment, but they must depend on the ecosystem to fulfill the demand.  This has not changed.  Sybase does not bring a large inventory of mobile applications.  SAP's mobility partners will likely remain the source of tactical and industry specific mobile applications both in the near term and in the long term.

I look forward to your comments!  We will figure this all out together :-)
***************************************************
Kevin Benedict
SAP Mentor, SAP Top Contributor,CEO Netcentric Strategies LLC
Mobile Industry Analyst, Author of the report Enterprise Mobile Data Solutions, 2009
Mobile Strategy Consultant and Web 2.0 Marketing Services
http://www.netcentric-strategies.com/
www.linkedin.com/in/kevinbenedict
http://twitter.com/krbenedict
http://kevinbenedict.ulitzer.com/
http://mobileenterprisestrategies.blogspot.com/
***Full Disclosure: I am an independent mobility consultant and Web 2.0 marketing expert. I work with and have worked with many of the companies mentioned in my articles.
 ***************************************************

SAP Mobility Goes Mainstream in 2010

I read an interesting article today on SAP's SCN that announces mobility will be a key focus of SAPPHIRE 2010.  Here is an excerpt, "We are in the midst of what might be described as a smartphone revolution.  It is clear that SAP has also accepted this."  In an independent analysis, Bob Evans wrote a piece (Information Week, April 30, 2010) titled: "Inside SAP: 10 Factors Behind Its Dramatic Turnaround."  In this article, he calls out "Making Mobile Matter" as one of these 10 factors.  He quotes J. Snabe, co-CEO, SAP AG, as saying that SAP is committed to making sure that "SAP solutions can be accessed from all leading mobile platforms, like RIM, Nokia, Apple, Google Android, etc."

SAP's co-CEO Jim Snabe has made enterprise mobility a key priority of SAP.  More than a dozen mobile applications that integrate with SAP will be demonstrated at Sapphire this year.  2010 is an extraordinary time to be involved in SAP enterprise mobility.  If you would like to learn more about SAP enterprise mobility please join the Linkedin group of the same name or contact me.

If you are attending Sapphire this year and want to look at the latest in mobile applications then look for the following companies:
  • Vivido Labs
  • Sky Technologies
  • Leapfactor
  • Syclo
  • Sybase
  • RoamBI
  • ClickSoftware

***************************************************
Kevin Benedict
SAP Mentor, Mobile Industry Analyst, Founder/CEO Netcentric Strategies LLC
Author of the report Enterprise Mobile Data Solutions, 2009
Mobile Strategy Consultant and Web 2.0 Marketing Services
http://www.netcentric-strategies.com/
www.linkedin.com/in/kevinbenedict
twitter: http://twitter.com/krbenedict
http://kevinbenedict.ulitzer.com/
http://mobileenterprisestrategies.blogspot.com/
***Full Disclosure: I am an independent mobility consultant and Web 2.0 marketing expert. I work with and have worked with many of the companies mentioned in my articles.
 ***************************************************

Sapphire 2010 Here We Come - The Year of Enterprise Mobility

I must admit it is a self-proclaimed year of mobility, but I believe it is appropriate.  I think enterprise mobility will be front and center everywhere you go at Sapphire next week.  There are many new and innovative mobile micro-applications that were launched last week by SAP partners.
SAP appointed me to be an SAP Mentor this year focused on enterprise mobility.  If any of you will be at Sapphire and would like to meet with me please contact me.

***************************************************
Kevin Benedict SAP Mentor, Mobile Industry Analyst, Founder/CEO Netcentric Strategies LLC
Author of the report Enterprise Mobile Data Solutions, 2009
Mobile Strategy Consultant and Web 2.0 Marketing Services
http://www.netcentric-strategies.com/
www.linkedin.com/in/kevinbenedict
http://twitter.com/krbenedict
http://kevinbenedict.ulitzer.com/
http://mobileenterprisestrategies.blogspot.com/
***Full Disclosure: I am an independent mobility consultant and Web 2.0 marketing expert. I work with and have worked with many of the companies mentioned in my articles. ***************************************************

Enterprise Mobility and SAP's McDermott on the Role of a CIO

I read an interesting interview with SAP co-CEO Bill McDermott today in InformationWeek called Global CIO: Even Oracle and SAP Agree: The Tactical CIO Is Dead.  In the article McDermott is quoted as saying, "I have to say that with respect to CIOs, we have tremendous respect for them and their management and IT overall—but the business world has reached the point where if [the CIO] can't have a conversation that goes way beyond technology stacks to roadmapping business strategies and creating growth, those CIOs are just not gonna be relevant."  He then added, "For any IT project, hitting budget is okay and finishing on time is okay but what decision-makers really want is value--they want to know that these IT projects are going to steadily increase the company's ability to grow."

As an SAP Mentor with an enterprise mobility focus, I always consider the implications for SAP enterprise mobility when I read statements like McDermott's above.  I can see many implications of his comments.  I mentioned in an article last week the idea of a "me too" mobile application.  These applications will only help you keep up with your competitors, but are not going to provide you with competitive advantages.  Competitive advantages come from thinking ahead of the adoption curve and finding new ways to create value by using new and existing technologies.

CIOs need to understand enterprise mobility, and recognize that up to 40 percent of the workforce (according to a recent survey) is considered mobile.  What additional value can you bring to your company by mobilizing these workers?  Here are some ideas for CIOs:
  • Integrate business intelligence with geospatially aware mobile applications and put them in the hands of your customer facing teams.
  • Use real-time business data and business intelligence to provide just in time advice to onsite sales teams.
  • Implement a network-centric approach that collects real-time business data from all data sources to provide a comprehensive view of your customers' business ecosystem and push it out to your mobile sales and service force.  Provide actionable intelligence and advice that can be used immediately to produce more sales and happier customers.
  • Integrate video and audio training into your mobile applications to provide a consistent high quality product and service.
  • Integrate social networking technologies and strategies into mobile applications that enable your company experts to be easily available to the mobile workforce.  Leverage your experts at the point of work in a scalable manner.  Reduce the amount of time wasted waiting for answers from your experts.
  • Put business process diagrams on the mobile device so mobile workers can understand and view the role they play in the process.  Animate the business process diagram so mobile workers can view the progress of approvals, orders, shipments, etc.  Make the mobile worker feel part of the process not a lonely outpost guardian.
  • Provide mobile views of transactional content.  This is content associated with a business transaction.  Show status of orders, shipments, GPS locations of products, delivery schedules, etc., in a comprehensive view on a mobile device.  Think of the time it would take the sales team to track all of this information down.  Anticipate the sales team's needs and push it out to them one hour in advance of a customer meeting.
  • Identify all administration processes, whether paper-based or those requiring online connectivity, that uses up your mobile workforces' productive selling and service time.  Consider mobilizing these processes with mobile micro-applications from SAP partners Vivido Labs, Leapfactor or Sky Technologies so more administrative tasks can be completed during non-productive times.  The result should be the ability to be more effective and efficient.
  • Identify transactional content events that your mobile workforce should know about to make them more productive and effective.  Push this information out to the mobile workforce in the appropriate context so actions and reactions can be instigated.
As McDermott said, CIOs must look beyond IT project management to adding company value and growth.  There is huge potential for both growth and value in enterprise mobility.  The value is not necessarily realized just from new technologies, but the leveraging of existing technologies and systems and then extending them into mobile environments in time sensitive, contextually appropriate and geospatially aware manners.

***************************************************

Kevin Benedict
SAP Mentor, Mobile Industry Analyst, Founder/CEO Netcentric Strategies LLC
Author of the report Enterprise Mobile Data Solutions, 2009
Mobile Strategy Consultant and Web 2.0 Marketing Services
http://www.netcentric-strategies.com/
www.linkedin.com/in/kevinbenedict
twitter: http://twitter.com/krbenedict
http://kevinbenedict.ulitzer.com/
http://mobileenterprisestrategies.blogspot.com/
***Full Disclosure: I am an independent mobility consultant and Web 2.0 marketing expert. I work with and have worked with many of the companies mentioned in my articles.

***************************************************

SAP Insider, SAP Mentorship and a M2M Report

I had a great time leading a session on enterprise mobility today in Palo Alto at SAP's campus.  Even if the photo on the left doesn't look like it.  It was an SAP Insider event and I met a lot of interesting people from the SAP ecosystem.  I led a session called New Mobility Models, Convergence and Augmented Reality on Mobile Devices.

The event started out by Mark Finnern, SAP's Chief Community Evangelist, announcing that SAP has asked me to be an SAP Mentor in the enterprise mobility arena.  I accepted and plan to be actively involved in many SAP events this year including Sapphire in a couple of weeks and TechEd this fall.  Now I am anxiously waiting for my Rugby shirt that SAP mentors get to wear.

I was able to share information with the audience on many of SAP's mobility partners including Vivido Labs, Leapfactor, Sky Technologies and others and the latest trends in mobility.  The event was shown live around the world via webcast.

I am also working on a new mobile industry analyst report on the subject of M2M (machine-to-machine) - think Redbox DVD rental machines reporting their inventories wirelessly to their website.  This is a very interesting area.  If you have a good example, solution, article or company I should be researching please let me know.

***************************************************
Kevin Benedict
SAP Mentor, Mobile Industry Analyst, Founder/CEO Netcentric Strategies LLC
Author of the report Enterprise Mobile Data Solutions, 2009
Mobile Strategy Consultant and Web 2.0 Marketing Services
www.linkedin.com/in/kevinbenedict
twitter: http://twitter.com/krbenedict
http://kevinbenedict.ulitzer.com/
http://mobileenterprisestrategies.blogspot.com/
***Full Disclosure: I am an independent mobility consultant and Web 2.0 marketing expert. I work with and have worked with many of the companies mentioned in my articles. ***************************************************

Mobile Expert Interview Series: Vivido Labs' Greg Tomb

I had the pleasure of interviewing the former CEO of SAP North America, Greg Tomb this week.  Greg and his team have founded a new mobile application company called Vivido Labs that is working closely with SAP on a number of new mobile applications.  As CEO of Vivido Labs, Greg is now leading an effort to mobilize SAP business processes and to create a platform that other mobile application developers can use to integrate their mobile applications with SAP.

I started the interview by asking Greg why he decided to jump into mobility after leaving SAP in 2009.  He said that 18 months ago many SAP customers were asking him how they could leverage their massive investments in SAP to get more value.  For example, one SAP customer had just purchased 3,000 BlackBerrys and wanted to maximize both the value from their BlackBerry investment and their SAP investments. 

Greg added that he also studied the growing momentum around consumer applications that was fast developing.  It got him thinking about how the evolution in smartphones and mobile app stores could add value to the SAP ecosystem.  "The value of mobilizing SAP is massive," Greg stated.  "Not only by making the mobile workforce more efficient, but mobile solutions can change entire business processes.  Some processes can be shortened, others totally re-engineered because of mobility."

I was curious and asked about the names Vivido Labs and the Mowego platform.  Greg said, Vivido is an Italian word that means "bring life."  The word Mowego is the combination of "mobile-we-go."  I must admit that before his explanations I had visions of dancing cheese in my head.

Mowego is a mobile platform for smartphones.  It is light and easy to install.  It supports both web based and native mobile applications.  It can be used in a cloud computing environment or installed on-premises, based upon the needs of the enterprise.

Vivido Labs has 40 mobile micro-applications available today. 

I asked Greg to tell me more about the Mowego Platform and here are his responses:
  • It has a smartphone centric focus.
  • It was developed for other mobile software developers to use.
  • It does not require data to reside on the device.
  • The approach is from an enterprise perspective.
  • It is not device specific.
  • It does not require SAP NetWeaver – sits outside of NetWeaver – and gives them more flexibility with other ERPs.
  • It has a workbench that allows you to build and prototype mobile applications.
  • Vivido Labs' customers can use the work bench to customize pre-developed mobile applications.
  • It includes the Services modeler, UI modeler, and business process modeler.
  • Developers can use Eclipse or Java to develop applications that work with the Mowego platform.
  • In the future when SAP releases a "gateway" for mobile applications, the Mowego platform would sit on top and help manage and integrate a variety of web services for mobile applications.
I then asked Greg what we should anticipate from Vivido Labs by the end of 2010, and here are his responses:
  • We have 40 mobile micro-applications today.  We expect to have 200 by the end of the year, most developed by third party software development partners.
  • We will have the most advanced smartphone platform.
  • We will be known as the "Enterprise App Store."
The last question I asked was, "What do you think of SAP's current mobility strategey?"  He said, "SAP needs an answer for their customers.  They cannot, NOT have an answer, even if the answer today needs to be changed tomorrow.  Working with mobile partners today is the right answer."

Remember to check out the SAP EcoHub this week! It is focused on mobility.

***************************************************
Kevin Benedict
Author of the report Enterprise Mobile Data Solutions, 2009 Mobile Strategy Consultant, Mobile Industry Analyst and Web 2.0 Marketing Expert
http://www.netcentric-strategies.com/
www.linkedin.com/in/kevinbenedict
twitter: http://twitter.com/krbenedict
http://kevinbenedict.ulitzer.com/
http://mobileenterprisestrategies.blogspot.com/
 ***Full Disclosure: I am an independent mobility consultant and Web 2.0 marketing expert. I work with and have worked with many of the companies mentioned in my articles. **************************************************

Mobile Expert Interview Series: ClickSoftware's Gil Bouhnick

I had the opportunity to spend time on the phone this morning with Gil Bouhnick who was calling from warm and beautiful Tel Aviv.  He is the Director of Mobile Solutions for ClickSoftware and a big fan of mobility, so much in fact, that he has four mobile smartphones and rarely leaves home or the office without two or more in his pockets.  Although his office is in Tel Aviv, most of ClickSoftware's customers are in North American and in Europe.

Gil's role is in the product management group at ClickSoftware.  He has spent years at ClickSoftware and has been a part of the evolution of their mobile solutions.  Early on, ClickSoftware, a company focused on field service automation and service scheduling optimization, integrated with mobile solutions from companies like Antenna, Dexterra (now part of Antenna) and Syclo.  However, over time they began to recognize that they needed their own mobile software and framework to support the requirements of their field services customers.

I have to think that ClickSoftware felt it would be better to provide their own mobile software rather than refer business to their largest strategic competitors. 

When ClickSoftware determined they needed their own mobile solution and framework, they began working with Microsoft's mobility team and developed their mobile solution around Microsoft environments.  Nearly all of their customers were using ruggedized laptops and rugged handheld devices from vendors like Panasonic, Psion Teklogix, Motorola/Symbol and Intermec, which were all using Windows Mobile operating systems.  Even today, in the rough and tumble world of field services where ruggedized laptops and handheld computers are required, Microsoft's Windows Mobile operating systems dominate.

ClickSoftware did take a good look at Sybase's mobile middleware before deciding on Microsoft's middleware. They believe Sybase was a good option, but they chose Microsoft and continue to be big fans of Windows Mobile due to Microsoft's dominance in the rugged industrial grade handheld computer markets.

I asked Gil about their plans to support iPhones and Android devices, and he shared that they are preparing to release light weight browser-based applications for Blackberrys, iPhones, and Android devices. 

From our discussion, it appears that ClickSoftware is a strong believer in thick mobile clients that can work in connected or disconnected locations.  He used the example of service technicians working in elevator shafts that do not have connectivity, but must access and record information on their handheld computer.  He also described an increasing need for field services applications to support on-device barcode scanners and integrated GPS functionality.

ClickSoftware's customers (there were twenty new mobility customers in 2009) have large numbers of mobile users.  One of their recent customers deployed over 5,000 mobile applications to ruggedized devices.  He said all of their large customers to date are using the Windows Mobile operating systems.

Gil shared an interesting trend among their customers.  He says he is actually seeing an increase in field service workers caring two mobile devices.  The ruggedized industrial grade laptop or handheld computer and a Blackberry, iPhone or Android device.  Why?  Because often the ruggedized work-oriented computer is focused specifically on the field service application and process, and the field service technicians wants a smartphone for work communications and personal use.

Gil explained a unique phenomena they regularly experience with their customers.  He said once a company starts working with a mobile application they nearly always start expanding into all kinds of new and interesting directions.  It is very hard for a mobile user to stop at one mobile application.  He said mobile applications are hard to limit.  Their boundaries are hard to establish.  Field services applications can quickly grow to include inventory management, scheduling, asset tracking, dispatch, CRM, inspection, etc.

I have also experienced this phenomena.  Once the field service team becomes accustomed to working with mobile applications, they can recognize the need for many additional mobile applications that would benefit them.  This was one of the key reasons ClickSoftware decided to jump into the mobile application space with both feet.  They recognized that eventually customers would want mobile extensions to all of their software applications, and they were in the best position to support these requirements.

Field service technicians are no longer as easily impressed with mobile applications as they were a few years ago when all things mobile were magical.  Today, they are downloading all kinds of powerful mobile applications to their personal smartphones in the evenings and weekends.  Today, they expect to see that same level of sophistication from their field services applications.

In late 2009 ClickSoftware released their first standalone mobile solution, called ClickSoftware Mobile. Prior mobile solutions from ClickSoftware were mobile extensions to their enterprise field services applications.  ClickSoftware Mobile contains many templates, forms builders and workflow processes that are useful for the field service industry.  As it evolves, it will become a useful MEAP for many other processes and workflows as well.

Gil says he believes SAP has the right strategy towards mobility today.  He described SAP's mobility strategy as the "App Store" approach to letting nearly everyone offer mobile applications that integrate with SAP.  He said this strategy was necessary due to the challenges SAP had in the past with their internal mobility efforts.

What is SAP doing wrong?  Gil said one of the challenges he sees is that SAP does not know what to recommend when customers ask.  He said all of the mobility vendors continually update SAP on new developments, but he doubts that information is effectively distributed to the field.  There are just too many developments happening too fast.  He said think of the confusion when a SAP customer needs mobility in 3 or 4 different areas that are covered by different SAP mobility partners.  How is the customer going to make a good decision?

What can we expect to see from ClickSoftware in 2010?  Gil says that ClickSoftware has deep expertise in field services automation, which will be shown in many new features in their mobile applications including integrated SMS that is contextually aware.  Customers can be notified of arrival times automatically based on the current location and schedule of the field service technician.  He said their applications are increasingly location sensitive and many new features are being integrated that use GPS coordinates as important data inputs.  He gave examples that included location of other service technicians, the inventories of other nearby service vehicles, and web services that include traffic information and alternative routes to help field service technicians be as efficient as possible.

Another feature that Gil's customers have been requesting is a light weight browser based-mobile application for contractors and sub-contractors.  These workers are often only involved in a project for a limited period of time and come with many different kinds of mobile devices.  As a result, a browser-based approach that enables any contractors with internet connection and permission to access project and scheduling information is best.

When asked about ClickSoftware competitors, Gil said Syclo is likely their biggest strategic competitor.  It is my impression that ClickSoftware is committed to the field service industry and complimentary business processes for most of their business now and in the near future.  He added that he does not compete much with Sky Technologies but finds their SAP "innerware" approach to mobility interesting.

Gil believes that Apple's iPhones and App Store changed the world.  Apple revolutionized how all other mobile applications are developed and deployed.  Apple opened up the world in new and different ways and inspired both developers and users to see smartphones and mobile applications differently.  He believes the new Apple iPad has the potential to make a similar market impact.

I said to Gil, "Tablets have been around for a decade.  Why do you think that the iPad has the ability to revolutionize the world?"  Gil answered, "Apple has the ability to do even the simplest things amazingly!"  It is the ability to produce amazing experiences that can inspire the world.

Additional interviews in this series:
***************************************************
Kevin Benedict
Author of the report Enterprise Mobile Data Solutions, 2009
Mobile Strategy Consultant, Mobile Industry Analyst and Web 2.0 Marketing Expert
http://www.netcentric-strategies.com/
www.linkedin.com/in/kevinbenedict
twitter: http://twitter.com/krbenedict
http://kevinbenedict.ulitzer.com/
http://mobileenterprisestrategies.blogspot.com/
***Full Disclosure: I am an independent mobility consultant and Web 2.0 marketing expert. I work with and have worked with many of the companies mentioned in my articles. ***************************************************

Where Has Microsoft Mobility Gone - Here?

Several years ago when I was up to my neck in mobile application development projects, the only mobile operating systems referred to were Windows Mobile, Windows CE, along with a few reminiscent comments about Palm OS.  Today, the mobility world is a completely different place but perhaps not as different as you may think.

The world of Windows Mobile and Windows CE still exists.  In fact the industrial and ruggedized mobility environments are strong and completely dominated by Microsoft operating systems.  This may surprise folks who are relatively new to mobility and may have thought enterprise mobility is limited to the smartphone.  The ironic thing is that Microsoft was primarily focused on the consumer device market but accidentally found themselves dominating the markets for ruggedized and industrial grade mobile devices. 

SAP mobility partners like Leapfactor, RIM, and Vivido Labs are mobilizing SAP primarily for the users of smartphones such as iPhones, Blackberrys, and those using the Android operating systems, but just because they are making the headlines does not mean there isn't a substantial and growing market for rugged and industrial mobile devices using Microsoft Mobile.

A few weeks ago I spoke to Andy Sivell, a project manager for SAP mobility partner Sky Technologies, about a large mobility project he is working on for a water utility in Australia with many hundreds of mobile application users.  The rugged devices being used are Motorola MC75s, all with Windows Mobile operating systems.   The mobile applications they support are:
  • Enterprise asset management
  • Mobile work order dispatch
  • Field services
  • Parts and equipment consumption
  • Maintenance
  • Job costing/time tracking
  • Mobile resource management applications
It is easy to forget, with all the buzz around iPhones, iPads, Android and BlackBerrys, that there is another large and growing market for industrial grade mobility applications using Microsoft OSs.

***************************************************
Kevin Benedict
Author of the report Enterprise Mobile Data Solutions, 2009
Mobile Strategy Consultant, Mobile Industry Analyst and Web 2.0 Marketing Expert
http://www.netcentric-strategies.com/
www.linkedin.com/in/kevinbenedict
twitter: http://twitter.com/krbenedict
http://kevinbenedict.ulitzer.com/
http://mobileenterprisestrategies.blogspot.com/

***Full Disclosure: I am an independent mobility consultant and Web 2.0 marketing expert. I work with and have worked with many of the companies mentioned in my articles.
**************************************************

Mobility in the Enterprise from SAP

Announcement from SAP

Mobility is a key strategic priority for SAP. Starting today, Monday April 19, through April 30, 2010 “Mobility in the Enterprise” will be featured on SAP EcoHub. We have assembled an extensive array of valuable assets,(also see below) i.e.:

1. The best enterprise mobile solutions from partners that include Sybase, Syclo, Mellmo, Sky Technologies, Vivido Labs and Leapfactor. All contribute towards sales and revenue.

2. Videos and blogs from senior SAP executives and mobile visionaries. We received overwhelming commitment and cooperation from SAP executives and partners. We received 20 videos and 15 blogs on mobility and 3 partners have bought advertisement packages during this period.

3. Tools to locate the right mobile solutions. Check out the very cool “Find the right mobile solutions for your business” mini-app.

4. Engagement vehicles i.e. the mobility survey and an invitation for mobile app developers to introduce themselves to SAP.

5. Links from SAP.com, SCN, partners sites and mentor blogs to SAP EcoHub

“Mobility in the Enterprise” presents a great opportunity for our customers, AEs and partners to learn and engage with SAP on mobility. You can help us by publicizing and raising awareness of the mobility theme. Please take 5 mins to visit EcoHub yourself and become familiar with the content and solutions. The time for mobility in now! EcoHub is ready!

Sincere Regards,

Usman Sheikh

Vice President
SAP EcoHub
SAP AG
M +1 650 391 4830
E u.sheikh@sap.com


***************************************************
Kevin Benedict
Author of the report Enterprise Mobile Data Solutions, 2009
Mobile Strategy Consultant, Mobile Industry Analyst and Web 2.0 Marketing Expert
http://www.netcentric-strategies.com/
www.linkedin.com/in/kevinbenedict
twitter: http://twitter.com/krbenedict  
http://kevinbenedict.ulitzer.com/
http://mobileenterprisestrategies.blogspot.com/

***Full Disclosure: I am an independent mobility consultant and Web 2.0 marketing expert. I work with and have worked with many of the companies mentioned in my articles.
**************************************************

SAP's Mobility Theme Launch

SAP kicked off their Mobility Theme on EcoHub today.  They will be promoting mobility over the next few weeks leading up to Sapphire by highlighting blogs, videos, demos, webinars, and other events related to mobility.  SAP is promoting its mobility partners including Sybase, Syclo, Sky Technologies, Leapfactor, RIM, Vivido Labs, and others.

The SAP banner above this article allows you to answer several questions and be directed to various mobility vendors that are partnered with SAP.  Very clever SAP!

This is a very interesting time for those involved in SAP mobility, and I look forward to participating in as many events as I can.  I will be participating in a mobile SAP CRM webinar on April 27, in an SAP Insider event in Palo Alto on April 30, and attending many mobility events at Sapphire the week of May 16 in Orlando, Florida.

***************************************************
Kevin Benedict
Author of the report Enterprise Mobile Data Solutions, 2009
Mobile Strategy Consultant, Mobile Industry Analyst and Web 2.0 Marketing Expert
http://www.netcentric-strategies.com/
www.linkedin.com/in/kevinbenedict
twitter: http://twitter.com/krbenedict
http://kevinbenedict.ulitzer.com/
http://mobileenterprisestrategies.blogspot.com/

***Full Disclosure: I am an independent mobility consultant and Web 2.0 marketing expert. I work with and have worked with many of the companies mentioned in my articles.
**************************************************

Mobile Micro-Applications vs Thick Mobile Clients

As I have shared before, my background was in the MEAP (mobile enterprise application platform) world.  We used different acronyms, some not repeatable in this family friendly blog, but it was the same thing as today's MEAPs.  I have managed development projects where the mobile applications we delivered could be considered a full ERP in many places.  It was painful and expensive, but it worked.  Our customers had hundreds of route sales, service technicians, and delivery folks walking around carrying full functional ERPs on their ruggedized mobile handheld computers.

The application I am referring to above consisted of the following:
  • Mobile sales force automation application
  • Mobile order entry application
  • Mobile invoicing
  • Mobile proof-of-delivery application
  • Mobile work order management application
  • Mobile inventory management system
  • Mobile price and promotion management application
  • Mobile enterprise asset management application
  • Mobile CRM to access customer service and support issues
MEAPs and thick client mobile applications certainly have their place, but there was so much customization that this finished mobile application was probably out-dated by the time we delivered it.  If any part of our mobile application needed changed, the entire mobile application had to be updated and re-tested.  With a mobile application that big and complex, the opportunities for bugs were endless.  We had to charge a fortune to deliver it.

Our customer wanted a thick mobile client application that could work in a connected and disconnected mode so that their employees could work whether there was connectivity with the internet or not.  Three years ago there were not a lot of options.  As a result there were a lot of thick mobile clients delivered.

With this particulary mobile application, the training requirements were huge.  The mobile workforce needed to understand every aspect of their mobile ERP before it could be effectively used.  You can image the level of IT support for the first six months.

It will be interesting to see how thick clients and MEAPs evolve.  There are some very active debates on the SAP Enterprise Mobility group on LinkedIn on this subject.

Where do MEAPs stop and mobile micro-applications start?  If I were to develop that same mobile application today, would I use nine mobile micro-applications rather than try to build all of the features and functionality into one giant mobile application?  Good question! 

SAP's partners are on both sides of this question. SAP partners like Vivido Labs and Leapfactor focus mostly on mobile micro-applications.  Sybase and Syclo focus mostly on thick mobile clients, while Sky Technologies seems to be hedging their bets with both thick mobile clients and mobile micro-apps.

It will be an interesting evolution to watch!

***************************************************
Kevin Benedict
Author of the report Enterprise Mobile Data Solutions, 2009
Mobile Strategy Consultant, Mobile Industry Analyst and Web 2.0 Marketing Expert
http://www.netcentric-strategies.com/
www.linkedin.com/in/kevinbenedict
twitter: http://twitter.com/krbenedict  
http://kevinbenedict.ulitzer.com/
http://mobileenterprisestrategies.blogspot.com/

***Full Disclosure: I am an independent mobility consultant and Web 2.0 marketing expert. I work with and have worked with many of the companies mentioned in my articles.
**************************************************

Interviews with Kevin Benedict