Kevin Benedict's Video Comments - The Tempo of Enterprise Mobility

In this video I discuss what "tempo" means to mobile strategies, and provide examples of how companies find competitive advantages by increasing their tempo through the use of mobile technologies.  How could increasing the tempo of your business through the use of mobile technologies help your bottom line?



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Kevin Benedict, Mobile Industry Analyst, Mobile Strategy Consultant and SAP Mentor Alumnus
Follow me on Twitter @krbenedict
Full Disclosure: I am an independent mobility analyst, consultant and blogger. I work with and have worked with many of the companies mentioned in my articles.

Mobile Commerce News Weekly - Week of August 19, 2012

The Mobile Commerce News Weekly is an online newsletter made up of the most interesting news, articles and links related to mobile payments, mobile money, e-wallets, mobile banking and mobile security that I run across each week.  I am specifically targeting market size and market trend information.

Also read Enterprise Mobility Asia News Weekly
Also read Field Mobility and M2M News Weekly
Also read Mobile Marketing News Weekly
Also read Mobile Health News Weekly
Also read Mobility News Weekly

According to a new Forrester Research report, mobile banking will reach 108 million users in the U.S. by 2017, approximately 46 percent of all U.S. bank account holders. Read Original Content

Smartphones will drive more than $730 billion worth of purchases over the next five years, according to Juniper Research. Read Original Content

ABI Research data has shown that over the next five years, the total revenues from mobile apps – including in-app purchases and pay-per-downloads, as well as in-app advertising and subscriptions – will explode. In fact, they are predicted to grow from last year’s $8.5 billion to $46 billion by the end of 2016. Read Original Content

Verivo is a leading provider of enterprise mobility software. Verivo helps companies accelerate their business results. Its unique technology empowers teams to build, deploy, manage and update their mobile apps -- rapidly and securely. Verivo’s mobility platform is used by hundreds of companies in numerous industries, worldwide. This newsletter is sponsored in part by Verivo.  To learn more, visit www.verivo.com

Mobile-payment transactions are expected to rise nearly fourfold over the next five years, exceeding $1.3 trillion, according to a new report from Juniper Research. Read Original Content

Fashion specialty retailer Nordstrom has jumped on to the mobile shopping bandwagon in style. The company has launched a free iPad app to help customers choose Nordstrom products easily and quickly. The app will enable customers to browse the store and choose products after trying various combinations in the Dressing Room. Read Original Content

McDonald’s is testing a mobile payment service featuring PayPal at 30 of its restaurants in France. Earlier this year McDonald’s ran demonstrations of a broader PayPal mobile payment service at its franchisee conference in Orlando, Florida. Read Original Content


A new study has found that parents with children under the age of 18 are more likely to use their smartphones for shopping activities than people without kids. Overall, 27 percent of parents made an online purchase using their smartphone compared with 17 percent of nonparents. Read Original Content

Dunkin’ Donuts is accelerating its position in mobile commerce with new iPhone and Android applications that lets consumers pay for beverages, food and merchandise at the point-of-sale. Read Original Content

The Tempo of Enterprise Mobility

I taught mobile strategy workshops in 11 countries last year.  In these workshops, one of the first questions I ask is, "What tempo is your business wanting and/or needing to support?"  The definition of tempo that I use is "rate of motion or activity."  In other words, "Does your business environment require a real-time data and communication environment, near-real-time, or is an hourly or daily tempo sufficient?"  These are important questions and they dictate what kind of mobile solution architecture you should be considering.

I helped a large mining company a few years ago to think through their mobile strategy.  They operated large underground mines in remote locations.  They needed production numbers from the mine to prepare downstream resources to process and transport the mined materials.  They needed to know who came to work in remote locations, who was sick, who was on vacation, etc.  They needed to know what equipment required repair and maintenance and when that work would impact production.  They needed to know the production of each shift.

At the time the mining company contacted me, they were using color coded sheets of dirty paper to collect this data in the mine, and at the end of each shift, the supervisor delivered it to a job shack at the top of the mine and an administrative person would enter the data into a networked software system on a desktop computer.

The mining company wanted to upgrade their processes and communication from once every shift, to a real-time tempo.  They wanted instant notification if equipment broke down, and if parts or expert technicians were needed to keep production going.  They wanted to know instantly about any safety issues.  They wanted to know the production numbers throughout the shift, not just at the end of the shift.

Every business process and industry has an optimal operational and communication "tempo."  Knowing what tempo is possible, and how an increased tempo could help improve your operations is critical.  Enterprise mobility solutions have the capability of revolutionizing complete industries by increasing their tempo to provide better customer service, respond to issues faster, fix problems before they become bigger, take advantage of opportunities before competitors can respond, and to greatly improve productivity and efficiencies.
 Some companies understand the competitive advantages that an increased tempo offers, but others don't.  Even today, I have seen companies implementing enterprise mobility solutions and mobile strategies that effectively limit them to a relatively slow tempo for the next three or four years, while their competitors are creating infrastructure and mobile architectures that will enable real-time communications and updates.  These companies see value in real-time business analytics, real-time updates, real-time alerts and notifications, real-time GPS tracking, real-time scheduling, real-time CRM data, real-time inventory updates, real-time production information, etc. 

What tempo would optimize your business or business process?  What will it take to support a faster tempo?  Do you have the capability of processing and utilizing real-time mobile data, or would the data be wasted on antiquated back-end systems and and out-data processes?

My recommendation is to understand your current tempo of communication and operations and how an increased tempo could positively impact your business.  Identify the bottlenecks in your system that limit your tempo and start removing them.  Mobile data sent from smartphones, tablets, mobile handheld computers, M2M, RFID, bar code scanners, GPS, etc, can provide you with real-time data.  Your challenge is knowing what to do with it, and how to integrate and process it to improve your competitive position.

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Kevin Benedict, Mobile Industry Analyst, Mobile Strategy Consultant and SAP Mentor Alumnus
Follow me on Twitter @krbenedict
Full Disclosure: I am an independent mobility analyst, consultant and blogger. I work with and have worked with many of the companies mentioned in my articles.

Field Mobility and M2M News Weekly – Week of August 19, 2012

The Field Mobility and M2M News Weekly is an online newsletter made up of the most interesting news and articles related to field mobility that I run across each week.  I am specifically targeting information that reflects market data and trends.

Also read Enterprise Mobility Asia News Weekly
Also read Mobile Commerce News Weekly
Also read Mobile Marketing News Weekly
Also read Mobile Health News Weekly
Also read Mobility News Weekly

The use of RFID wristbands in hospitals and health care facilities is on the rise due to the many benefits the technology offers for both the patients and health care personnel.  Read Original Content

Deutsche Telekom has announced the launch of a new M2M developer community which provides developers with access to APIs, programming guidelines and software development kits for building and selling M2M apps.  Read Original Content

Location management, cloud services and tablet-based options are included as part of the enhanced Field Force Manager and Fleet Control solutions from Verizon Wireless.  Read Original Content

Since 1995, Syclo has enabled hundreds of companies in 37 countries and industries supercharge their businesses with mobility.  This newsletter is sponsored in part by Syclo.

Truecount has developed a solution for retailers unsure of how to begin implementing RFID technology for their business.  “RFID in a briefcase", or RFID 2-GO, provides all of the necessary RFID hardware and software (except for tags), packed into a compact carrying case.  Read Original Content

GPS provider MapmyIndia has launched CarPad 5, a combination GPS navigator, smartphone and 3G tablet that runs on the Android OS.  Read Original Content


A GPS app, ZabKab, allows users to “hail” a taxi from their mobile device and their location is sent to ZabKab app-equipped taxi drivers looking for passengers.  Read Original Content

The BarCode News provides detailed information and reviews on barcode readers and scanners in this article, “Bar Code Hardware - Barcode Scanners and Barcode Readers”.  Read Original Content

Enterprise Mobility Asia News Weekly – Week of August 19, 2012

Welcome to the Enterprise Mobility Asia News Weekly, an online newsletter that consists of the most interesting news and articles related to enterprise mobility in Asia.  Asia is predicted to be the fastest area of growth for enterprise mobility between now and 2016.

Also read Field Mobility and M2M News Weekly
Also read Mobile Commerce News Weekly
Also read Mobile Marketing News Weekly
Also read Mobile Health News Weekly
Also read Mobility News Weekly

GPS provider MapmyIndia has launched CarPad 5, a combination GPS navigator, smartphone and 3G tablet that runs on the Android OS.  Read Original Content

According to a survey from research firm Analysys International, tablet sales in China have increased 63 percent in the past year.  Chinese consumers purchased 2.34 million tablets during the second quarter of 2012, with iPads comprising 72.6 percent of the sales.  Read Original Content

India’s Tyroo Direct has launched new product offerings for mobile performance to enable advertisers to scale their digital marketing campaigns by being visible on all screen types - web, tablets and mobile.  Read Original Content

Antenna Software provides a complete cloud-based enterprise mobility suite that enables both IT pros and business executives alike to create and manage mobile apps, websites and content across the entire business.  This newsletter is sponsored in part by Antenna Software.

To meet the demand for high bandwidth mobile broadband access, Huawei will work with China Mobile to deploy WLAN mobile backhaul networks in 17 cities in the Shandong province.  Read Original Content

A new study from Adobe reveals consumers in the Asia Pacific region primarily use mobile search due to time spent away from home and not having access to a desktop PC.  Read Original Content


RFID technology is being utilized in India to provide the public with schedule-related information and to ensure buses operated through the Vytilla Mobility Hub stay on schedule.  Read Original Content

A new mobile marketplace in Singapore and a winner at Startup Weekend Singapore 2012, Carousell, has gone live and the app is available exclusively in Singapore.  Read Original Content

Mobile Health News Weekly – Week of August 12, 2012

The Mobile Health News Weekly is an online newsletter made up of the most interesting news and articles related to mobile health that I run across each week.  I am specifically targeting information that reflects market data and trends.

Also read Enterprise Mobility Asia News Weekly
Also read Field Mobility and M2M News Weekly
Also read Mobile Commerce News Weekly
Also read Mobile Marketing News Weekly
Also read Mobility News Weekly

Both the telehealth and mobile health markets are expected to increase dramatically over the next few years, according to market researcher GlobalData. The firm expects the industry to grow from a 2011 valuation of $13.2 billion to $32.5 billion by 2018. Read Original Content

The U.S. market for “advanced” wireless patient monitoring systems more than doubled in a four-year period, from $3.9 billion in 2007 to $8.9 billion in 2011 – at an annual rate of nearly 23 percent – according to a new report from Kalorama Information. Read Original Content

According to a study by Verasoni, the top 150 health-related apps have been downloaded more than 67.5 million times onto iPhones, and more than 59.1 million times onto Android devices. Among these 150 apps, the most popular are related to weight loss. Read Original Content

Antenna Software provides a complete cloud-based enterprise mobility suite that enables both IT pros and business executives alike to create and manage mobile apps, websites and content across the entire business.  This newsletter is sponsored in part by Antenna Software

A Vitera Healthcare survey shows that nine of ten doctors would like to be able to use an electronic health record on their mobile devices. In a survey of 240 Vitera customers, most of them office-based physicians, 72 percent said they used mobile devices in healthcare. Read Original Content. Read Original Content

Ford has integrated IMS Health's Allergy Alert app into its Sync AppLink software to allow drivers with an iPhone or iPad to track pollen counts on the road. Read Original Content


According to research by Pew, 88 percent of Americans have a cellphone and about half of those are smartphones. Only 10 percent of Americans have downloaded health-related apps on those devices, a figure that’s remained stable since 2010. Read Original Content

Health monitoring for seniors will bring 36 million wearable health monitors to market by 2017, an increase from 3 million in 2011, according to an ABI Research report. Read Original Content

SAP Enterprise Mobility and M2M in Your Company

Last week I spent some time with SAP's Sanjay Poonen discussing M2M (machine-to-machine) communications.  I came away from that discussion excited that SAP was focusing on this emerging market that I have found so fascinating. Most IT departments have been so focused on figuring out how to implement enterprise mobility and support communicating with people using smartphones, tablets and other mobile devices, that they have not yet thought about communicating with mobile and/or remote machines.

Here is an excerpt from the article I wrote last week about my discussions with SAP's Sanjay Poonen on the topic of M2M.  "Sanjay and I spent quite a bit of time talking about where mobile security is going, beyond MDM.  From MDM to Mobile App Management, to Secure Content Management, to eventually M2M (machine-to-machine) communications.  He talked about how this field will have a big impact in SAP’s plans.  In fact, Sanjay had just chaired a conference call with about 50 SAP internal people to brainstorm about M2M, and there is a great deal of excitement around SAP’s plans in this area."

Perhaps it is early, but not too early to begin pondering the strategic value of M2M in your company.  What machines, sensors, facilities, security systems, vehicles, plant equipment, supplies and materials would it be valuable for your ERP and other systems to automatically communicate with?  What automatic monitoring data would be useful for your operations?

Canal and irrigation management systems are regularly using M2M technology today in remote sensors to record and wirelessly transmit water levels, the statuses of gates and to adjust water levels.

Utility companies are one of the biggest users of M2M technologies.  Their assets (lines, substations, transformers, pipelines, storage tanks etc) are in remote locations and remote M2M sensors and wireless chips can monitor their statuses and report to a central location.

Fleet management systems also take advantage of M2M.  Vehicles report their location, speed, fuel usage, hours of operation, repair and maintenance needs all automatically using M2M.  This is machine's sending data automatically to other machines.

Vending machine companies today are widely using M2M technologies that enable their vending machines to automatically report inventory levels and other information from the kiosk or vending machine.  You can imagine the savings in efficiencies if the route driver knows in advance exactly what each vending machine needs, and when it needs it to maximize sales and productivity.

Manufacturing plants can be revolutionized by the use of M2M technologies.  Can you imagine having a central team managing plants around the world from one location that is receiving and processing M2M communications from all of the equipment in all the plants?  Wow!

Large companies can end up having massive amounts of M2M data flowing into the company.  The next challenge of course is what to do with it.  M2M data looks just like data coming in from a smartphone.  The data from a Yes or No answer on a smartphone app, looks just like M2M data reporting the gate is open in yard #3.  IT departments need to ensure the data is secure and accurate.  They need to monitor and track all of their M2M technologies and wireless embedded chips to ensure they are working properly and the data is good.  This data needs to be integrated with the right systems.  The systems need to understand what to do with it.

M2M communications can be the front-end data collection mechanisms for many systems. The automated inputs for all kinds of business processes.  Big Data technologies and business analytics to quickly interpret the meaning of all the data and to translate it into a form that can help managers make good real-time data driven decisions in the field.  These alerts and notifications can be sent to the mobile devices of managers no matter their locations for quick and immediate responses.

M2M systems can reuse many of the same mobile middleware, mobile device management, integration, provisioning and security components that are used for supporting enterprise mobility today.  The main challenge will be developing an enterprise-wide M2M strategy, and since this is also the big challenge with enterprise mobility, we may have to wait in line.
ILS Technology is an SAP Partner
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Kevin Benedict, Mobile Industry Analyst, Mobile Strategy Consultant and SAP Mentor Alumnus
Follow me on Twitter @krbenedict
Full Disclosure: I am an independent mobility analyst, consultant and blogger. I work with and have worked with many of the companies mentioned in my articles.

Kevin Benedict's What's New in HTML5 - Week of August 12, 2012

In my 2012 Mid-Year Enterprise Mobility Survey last month, I asked the question, "How important is HTML5 or HTML5 hybrid apps to your company's enterprise mobility plans?"  Mobility consultants rated it 2.6 out of a 4 - with 1 being "Not Important" and 4 being "Critical." The 2.6 weighted average is between "Somewhat Important" and "Very Important" on the scale.

Now for the news...


HTML5 WebSockets have been identified as a potential security risk.  One key issue is that since WebSocket technology is still relatively new, most firewall and IPS network security devices are not aware of them; therefore, WebSocket traffic is not inspected or secured by the same mechanism as other web traffic.  Read Original Content

The Alliance for Telecommunications Industry Solutions is developing a suite of tools “to give device manufacturers and HTML5-enabled application developers access to core network capacities”.  The toolkit release is targeted for late 2012.  Read Original Content

With the adoption of HTML5 rising at a steady pace worldwide, there are performance challenges with on mobile devices that must be overcome.  Read Original Content

Web-based task manager Todoist has announced a major update incorporating HTML5 features.  The company founder believes that HTML5’s offline support and web storage are key features; however, he also believes that “HTML5 introduces a lot of new technical challenges and is probably the main reason why few web applications use it”.  Read Original Content

Web developer Burke Holland created a Kendo UI Mobile Bootstrap to provide developers with a basic mobile layout with which to jumpstart HTML5 projects.  He provides instruction in this article “Improving Your HTML5 Mobile Development Experience”.  Read Original Content

Two good examples of what HTML5 brings to the table are its video capabilities and the ability to offload data onto mobile devices so that applications can operate locally.  ReadOriginal Content
This article from Safari Books Online provides details for development of an HTML5 canvas-based mobile web game, including tips and tricks for a full screen web app that “feels like a native game or app, right in the browser”.  Read Original Content

Vice president and general manager of mobile for Black Entertainment Television says the network is definitely interested in HTML5 for mobile, and is currently weighing options to improve its “touch-optimized experience for mobile Web”.  Read Original Content

Targeting mobile web developers interested in HTML5 and JavaScript, JSCamp Asia will be held in Singapore on November 29 and 30, 2012.  (http://jscamp.asia/) ReadOriginal Content

Freshdesk has released an HTML5-based mobile version of its online customer support service.  ReadOriginal Content

According to Forrester, from the second quarter of 2011 to the second quarter of 2012, HTML5 browser penetration jumped from 57 percent to 75 percent.  Forrester states it’s time for companies to embrace the latest Web standards and start building richer Web experiences that take advantage of the capabilities that are supported by modern Web browsers.  Read Original Content

An article in Dark Reading, “Top 3 HTML5 Vulnerability Risk Categories”, states that “developers need to think carefully about the vulnerabilities that their new code may introduce into their organizations' Web infrastructure”.  Read Original Content

Apple’s decision to drop YouTube from new versions of iOS may be a boost for HTML5 if millions of users suddenly realize how easy it is to load HTML5 apps in the Safari browser it could be “a major turning point for HTML5 – after all, it can do most of what iOS apps need to do”.   Read Original Content
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Kevin Benedict, Mobile Industry Analyst, Mobile Strategy Consultant and SAP Mentor Alumnus
Follow me on Twitter @krbenedict
Full Disclosure: I am an independent mobility analyst, consultant and blogger. I work with and have worked with many of the companies mentioned in my articles.

Mobility News Weekly – Week of August 12, 2012

The Mobility News Weekly is an online newsletter made up of the most interesting news and articles related to enterprise mobility that I run across each week.  I am specifically targeting information that reflects market data and trends.

Also read Enterprise Mobility Asia News Weekly
Also read Field Mobility and M2M News Weekly
Also read Mobile Commerce News Weekly
Also read Mobile Marketing News Weekly
Also read Mobile Health News Weekly

Smartphone sales to end-users grew year-on-year by 42.7 percent in the second quarter to 153.7 million units, and accounted for 36.7 percent of total sales. Read Original Content

Gartner reports the mobile phone market saw weakened demand in the second quarter of 2012, as “the challenging economic environment and users postponing upgrades to take advantage of high-profile device launches and promotions available later in the year slowed demand across markets”.  Read Original Content

AnyPresence, a leading cloud-based mobile platform provider, has announced it has raised $5.5 million in Series B funding to further accelerate the company’s growth and customer success.  Read Original Content

ClickSoftware is an SAP mobility partner and the leading provider of automated workforce management and optimization solutions for every size of service business.  This newsletter is sponsored in part by ClickSoftware.

Apple’s share of all tablet sales jumped 44 percent in the second quarter over the previous three-month stretch, said IHS iSuppli. Apple's iPad accounted for 70 percent of the 24.4 million tablets sold in the period ending June 30. Read Original Content

According to Gartner, within the last quarter, Android outsold iOS devices nearly three to one while capturing 64 percent of the worldwide market share. Samsung was the top dog accounting for 90 million handset sales.  Read Original Content


Apple's share of the smartphone market dominated at AT&T and Verizon, but Samsung's share was growing, records show. In the fourth quarter of 2011, Apple's share of the market had grown by 3 percent from the first quarter of 2010, while Samsung's had more than quadrupled to 12 percent during the same period.  Read Original Content

iMore, the first blog to publish reports that Apple plans to unveil its latest iteration of the smartphone on September 12, is now saying that pre-orders will begin that day and that the phone will be released nine days later, on September 21.  Read Original Content

What Do Mobility Consultants Really Think?

Earlier this week I wrote an article titled, "What Do Mobile Technology Vendors Really Think?", which covered technology vendors' responses to my "2012 Mid-Year Enterprise Mobility Survey."  This article is reviewing the answers from enterprise mobility consultants and comparing and contrasting them with the mobile software vendors' answers.

Q: What are your biggest challenges to implementing enterprise mobility today?
A: #1 answer - Developing an enterprise-wide mobile strategy, #2 - Determining anticipated ROIs, and #3 - Finding qualified mobility experts to assist with implementations.

The first two rankings were the same between mobile technology vendors and mobile consultants, but finding qualified mobility experts was a bigger problem for mobility consultants.

Q: Where do you expect to find the biggest ROIs as a result of implementing mobile solutions?
A: #1 answer - Increased productivity of mobile workers, #2 - Real-time data collection and reporting from mobile workers, #3 - Improve decision making by receiving real-time data.

Mobility consultants share the same answer #1 as mobile technology vendors, but consultants placed "Real-time data collection and reporting from mobile workers" as their 2nd highest ROI and it was #4 for mobile technology vendors.  Improved customer service was #3 with mobile technology vendors, but ranked #5 for mobility consultants.

Q: How important is it to select a standard MADP (mobile application development platform) before developing mobile solutions for your company?
A: Mobility consultants ranked it #3 - Very Important

Mobility consultants ranked it 3 - very important, and mobile technology vendors ranked it similar at 2.9.

Q: How important is mobile security to your company's mobile strategy?
A: Mobility consultants gave it a 2.7 score which is between "Somewhat Important" and "Very Important"

Mobility consultants and mobile technology vendors rated it nearly the same.  Mobile technology vendors gave it a 2.8.

Q: How important is HTML5 or HTML5 hybrid apps to your company's enterprise mobility plans?
A: The answer was 2.6 out of a 4 - with 1 being "Not Important" and 4 being "Critical." The 2.6 weighted average is between "Somewhat Important" and "Very Important" on the scale.

Mobile technology vendors gave it a 2.8 rating, slightly higher in importance than mobility consultants.

Q: How difficult is it to find third-party consulting talent with the right expertise in enterprise mobility?
A: The answer was a weighted average of 2.3 out of 3 - with 1 being "Not difficult" and 3 being "Very difficult."

Mobility consultants rated it slightly higher (2.3) in difficulty that did mobile technology vendors (2.2).

Q: How important do you believe tablets will be to your enterprise mobility plans?
A: The weighted answer was 2.8 out of 3 - with 1 being "Not important" and 3 being "Very important."

Mobility consultants rated it slightly lower than mobile technology vendors (2.9).

Q: How important is enterprise mobility to your company's future success?
A: The answer was a weighted average of 3.2 out of 4 - with 1 being "Not Important" and 4 being "Critical."

Mobile technology vendors rated it higher in importance at 3.5, than did the mobility consultants.

In summary, the answers were very close between mobility consultants and mobile technology vendors with the exception of where they anticipated finding the biggest ROIs.

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Kevin Benedict, Mobile Industry Analyst, Mobile Strategy Consultant and SAP Mentor Alumnus
Follow me on Twitter @krbenedict
Full Disclosure: I am an independent mobility analyst, consultant and blogger. I work with and have worked with many of the companies mentioned in my articles.

Mobile Marketing News Weekly – Week of August 12, 2012

The Mobile Marketing News Weekly is an online newsletter that is made up of the most interesting news, articles and links related to mobile marketing that I run across each week.  I am specifically targeting market size and market trend information.

Also read Enterprise Mobility Asia News Weekly
Also read Field Mobility and M2M News Weekly
Also read Mobile Commerce News Weekly
Also read Mobile Health News Weekly
Also read Mobility News Weekly

A report from eMarketer suggests that spending on mobile advertising will reach $6.43 billion in 2012, driven by 97 percent growth in the United States, which will account for some $2.3 billion of the total. Read Original Content

Mobile advertising influences 48 percent of consumers – putting in on par with desktop advertising and only slightly behind TV advertising (55 percent), research by InMobi has found. Read Original Content

According to Yankee Group global mobile advertising revenue will expand by three and a half times its present level by 2016. Read Original Content

Sky Technologies has been making SAP mobility easy since 1998. With Sky, you can mobilize your business and empower your team with solutions that are quick to install, easy to use, highly secure, and already proven in hundreds of SAP mobility projects across the globe. For more information, visit www.skytechnologies.com

The Interactive Advertising Bureau has reported online advertising for the 2011-2012 financial year reached $3.14 billion, eclipsing the previous record by more than $549 million. Read Original Content

Facebook is testing a new ad system for mobile apps intended to boost downloads from stores like Google Play and Apple's App Store. Read Original Content


According to research by PricewaterhouseCoopers, mobile advertising in Australia has increased 212 percent since in the past twelve months. Read Original Content

According to a survey from Hipcricket some 46 percent of surveyed smartphone owners have viewed a mobile ad; among them, 64 percent have completed at least one purchase as a result of doing so. Read Original Content

Mobile Expert Podcast: Unvired's Srinivasan Subramanian

In this 18 minute audio podcast, Srinivasan Subramanian from Unvired and I discuss all kinds of issues related to enterprise mobility, mobile strategies and cloud mobility.  The audio is not perfect, but the content is good.  Grab some popcorn, or jump on the treadmill and I hope you enjoy!

Here is the link in case the audio player does not appear in your browser:  https://www.box.com/shared/aa55e7e5adf5c521504c





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Kevin Benedict, Mobile Industry Analyst, Mobile Strategy Consultant and SAP Mentor Alumnus
Follow me on Twitter @krbenedict
Full Disclosure: I am an independent mobility analyst, consultant and blogger. I work with and have worked with many of the companies mentioned in my articles.

Mobile Commerce News Weekly – Week of August 12, 2012

The Mobile Commerce News Weekly is an online newsletter made up of the most interesting news, articles and links related to mobile payments, mobile money, e-wallets, mobile banking and mobile security that I run across each week.  I am specifically targeting market size and market trend information.

Also read Enterprise Mobility Asia News Weekly
Also read Field Mobility and M2M News Weekly
Also read Mobile Marketing News Weekly
Also read Mobile Health News Weekly
Also read Mobility News Weekly

eBay’s stock experienced sharp growth last week after  releasing new information on it’s successful mobile business. Read Original Content

According to IDC Financial Insights, the number of consumers using their smartphones to complete online or offline transactions has doubled as of May 2012. Read Original Content.

Worldwide mobile payment transactions will total $171.5 billion in 2012, a 62 percent increase from $105.9 billion last year, and could reach $617 billion by 2016, according to research firm Gartner. Read Original Content

Verivo is a leading provider of enterprise mobility software. Verivo helps companies accelerate their business results. Its unique technology empowers teams to build, deploy, manage and update their mobile apps -- rapidly and securely. Verivo’s mobility platform is used by hundreds of companies in numerous industries, worldwide. This newsletter is sponsored in part by Verivo.  To learn more, visit www.verivo.com

A study by RichRelevance has found that 68 percent of all mobile shopping in 2011 came from iPad users. Read Original Content

Google unveiled changes to its mobile payment system last week. The revamp allows a consumer to load any existing credit or debit card number into a software application, which then can be used to make purchases using smartphones equipped with a special computer chip. The changes aim to eliminate barriers to enrolling in the service. Read Original Content


Mobile banking adoption has tripled in the past two years, according to research from SWACHA. According to the Consumer Insights Survey 20 percent of respondents said they currently bank on their phones, compared to 7 percent in 2009. Read Original Content

Sales figures for online shopping conducted through mobile devices is predicted to reach $730 billion (£468 billion) within the next five years, new research suggests. Read Original Content

According to Nielsen 47 percent of U.S. smartphone owners used shopping apps in June 2012. Out of those apps used, eBay and Amazon topped the list of shopping apps, attracting 13 million and 12 million unique users, respectively. Read Original Content

Enterprise Mobility and ClickConnect 2012 - San Diego

Rancho Bernardo Inn
I was just reviewing my upcoming itineraries and read through the details of ClickConnect 2012.  ClickConnect 2012 is ClickSoftware's annual conference.  This year the North American ClickConnect is being held in warm and beautiful Rancho Bernardo Inn in San Diego, September 10th-12th.

I noted that this year the conference is being sponsored by SAP, Accenture and others.  SAP and ClickSoftware are close partners, and SAP resells some of ClickSoftware's solutions as SAP Workforce Scheduling and Optimization.  Scheduling, forecasting and workforce optimization are some of the areas where mobility can have the greatest impact and even revolutionize how service companies operate.  I will be leading two sessions on mobile strategies and the latest trends in enterprise mobility at this event.

If you are interested in attending, you can contact them about it here - http://www.clicksoftware.com/clickconnect-na-2012-registration.htm.

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Kevin Benedict, Mobile Industry Analyst, Mobile Strategy Consultant and SAP Mentor Alumnus
Follow me on Twitter @krbenedict
Full Disclosure: I am an independent mobility analyst, consultant and blogger. I work with and have worked with many of the companies mentioned in my articles.

What do Mobile Technology Vendors Really Think?

I am writing an analyst report based upon the survey data from last month's 2012 Mid-Year Enterprise Mobility Survey.  Thanks again for everyone that took it!  I filtered the data to learn the opinions of those that identified themselves as mobility vendors.  I find these answers very interesting because mobility vendors talk to a lot of people, as a result, their opinions are often a reflection of what they hear in the market.

Q: What are your biggest challenges to implementing enterprise mobility today?
A: The number 1 answer was, "Developing an enterprise-wide mobile strategy."  There was a tie for the next 2 between, "Determining anticipated ROIs" and, "Educating stakeholders on the potential impact of enterprise mobility on the business."

Q: Where do you expect to find the biggest ROIs as a result of implementing mobile solutions?
A: The number 1 answer was, "Increased productivity of mobile workers."  The number 2 answer was, "Improved decision making due to real-time data."  The number 3 answer was, "Improved customer service."

Q: How important is it to select a standard MADP (mobile application development platform) before developing mobile solutions for your company?
A: This answer surprised me.  The ranking was from 1 to 4, with 1 = Not important and 4 = Critical.  The weighted average answer was 2.9.  It seems there are a lot of mobile app developers that are developing apps without a MADP involved.

Q: How important is mobile security to your company's mobile strategy?
A: The answer (a weighted average) was 2.8 out of a 3 - very important.  As these are mobility vendors answering, you would expect them to believe in the importance of mobile security.

Q: How important is HTML5 or HTML5 hybrid apps to your company's enterprise mobility plans?
A: The answer was 2.8 out of a 4 - with 1 being "Not Important" and 4 being "Critical." The 2.8 weighted average is between "Somewhat Important" and "Very Important" on the scale.  It seems vendors are still still hedging their bets.

Q: How difficult is it to find third-party consulting talent with the right expertise in enterprise mobility?
A: The answer was a weighted average of 2.2 out of 3 - with 1 being "Not difficult" and 3 being "Very difficult."  It seems there remains a shortage of experienced talent around enterprise mobility.

Q: How important do you believe tablets will be to your enterprise mobility plans?
A: The weighted answer was 2.9 out of 3 - with 1 being "Not important" and 3 being "Very important."

I hope you found this information useful.  Stay tuned for the full report.

Are you following me on Twitter @krbenedict?


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Kevin Benedict, Mobile Industry Analyst, Mobile Strategy Consultant and SAP Mentor Alumnus
Follow me on Twitter @krbenedict
Full Disclosure: I am an independent mobility analyst, consultant and blogger. I work with and have worked with many of the companies mentioned in my articles.

SAP Enterprise Mobility Update with Sanjay Poonen

Sanjay Poonen
I had the privilege of spending time on the phone last week with SAP's President and Corporate Officer, Sanjay Poonen.   He has responsibility for several of the innovation products at SAP, and also has overall responsibility for mobility.  I must take a moment to apologize again to Sanjay for being late to the call.  Let me digress for a moment, my iPhone and MacBook Pro have never processed calendar invites reliably.  They mess up the time zone conversions.  Am I the only one with this issue?  Apple has tried a dozen times to fix it, without luck.  OK, back to my call with Sanjay.

Sanjay updated me on the record Q2 sales numbers for all aspects of SAP’s innovations – Hana, Mobile and Cloud, and then we went into more details around all things mobile.  He also shared how Syclo's Founder Rich Padula, has joined his team, and is now going to be responsible for all SAP mobile apps, including Syclo.  This is a good move as Rich is a proven mobile industry veteran.  Also, Syclo's mobile solutions are now being fully integrated with SUP.  This effort is already under way, and is targeted to be completed by Q1, 2013.
Rich Padula

Sanjay explained that SAP mobility is now organized into four areas:
  • Mobile Security
  • Mobile Application Platform
  • Mobile Applications (B2E and B2C)
  • Messaging Infrastructure (Sybase 365)

He also shared that there is a Mobility rebranding effort going on now that is expected to be announced in Q4 of this year.  SAP will be simplifying and unifying all of their different mobility brands, to centralize around SAP as the main brand for Mobility, over Sybase, which had more of a database brand associated with it.

SAP continues to charge ahead aggressively with enterprise mobility.  Sanjay shared that they are heavily recruiting mobile expertise, with some very strong talent from competitors in the MDM and MEAP space coming over to SAP.  Over the next few weeks several well-known mobile industry veterans will be joining SAP.  One of them is former Gartner Analyst, Bill Clark.
On another topic - SAP is now investing significantly more resources into Afaria.  That is smart, because while SAP has garnered top ratings in the Mobile App Platform and Mobile Apps space, they have seemed to have fallen behind competitors in 2011, at least in mindshare. SAP has nearly tripled the development investment in Afaria this year, and has been winning some big deals that are replacing other MDM vendors.  Sanjay said that in Q2, SAP also did the largest deal in the history of the MDM industry, a high 7-figure dollar OEM deal with a large global hardware manufacturer.  He said that Afaria grew almost 500% YoY in Q2, and he is seeing a great deal of interest from customers that are seeking the scalability and dependability of SAP's solutions.

SAP has recently announced a new SAP Mobile Apps Partner program designed to give mobile app developers free access to the SAP Mobile Platform.  I am a strong believer in the concept of try-it-before-you-buy-it and this seems like a smart move to expand their developer base.  I think anything that can be done to remove friction from the system is a good idea.  Let the developer community have access to it, and let it stand on its own merits. Sanjay said the goals of the Mobile business, is to not just create a 1 billion Euro business by 2015, but to deliver a platform for tens of thousands of mobile apps to be built on, and get millions of developers successfully using their mobility platform.

Sanjay and I spent quite a bit of time talking about where mobile security is going, beyond MDM.  From MDM to Mobile App Management, to Secure Content Management, to eventually M2M (machine-to-machine) communications.  He talked about how this field will have a big impact in SAP’s plans.  In fact, Sanjay had just chaired a conference call with about 50 SAP internal people to brainstorm about M2M, and there is a great deal of excitement around SAP’s plans in this area. 

M2M is basically wireless embedded chips that can be connected to remote sensors.  These sensors can then wirelessly message whatever data they are monitoring.  For example,  the engine of a bulldozer is started in the middle of the night.  The sensor on the bulldozer messages an alert to a security person to investigate.  Just about any machine or piece of equipment on a plant floor can message its status to a central server.  A dashboard on the M2M server can be used to monitor M2M equipped devices across a large geographic area.

M2M can play a part in many different SAP business processes.  M2M communications requires security, messaging platforms, integration, analytics and much more.  Industry analyst predict that by 2025 there will be over 50 billion connected devices in the world.  This Internet of Things can message their statuses to systems all around the world.  You can easily see how M2M will be an important component of many different processes and systems.  SAP fully recognizes this and is organizing their forces now, has some big plans being baked in Research and Development, and they are hiring some key people from within the industry to lead the M2M effort within the company.  Expect to hear a lot from SAP on how the Internet of Things, aka M2M, will progress, shortly.

I want to thank Sanjay for sharing his insights and updates with us.
*************************************************************
Kevin Benedict, Mobile Industry Analyst, Mobile Strategy Consultant and SAP Mentor Alumnus
Follow me on Twitter @krbenedict
Full Disclosure: I am an independent mobility analyst, consultant and blogger. I work with and have worked with many of the companies mentioned in my articles.

Field Mobility and M2M News Weekly – Week of August 12, 2012

The Field Mobility and M2M News Weekly is an online newsletter made up of the most interesting news and articles related to field mobility that I run across each week.  I am specifically targeting information that reflects market data and trends.

Also read Enterprise Mobility Asia News Weekly
Also read Mobile Commerce News Weekly
Also read Mobile Marketing News Weekly
Also read Mobile Health News Weekly
Also read Mobility News Weekly

TomTom Business Solutions has announced a new program, the Software Alliance Program, which will enable fleets to integrate vehicle and driver management capabilities.  Read Original Content

Love's Travel Stops & Country Stores is utilizing RFID technology for cardless fueling at their travel stops.  The rollout is expected to be complete by the end of September 2012.  Read Original Content

Global Industry Analysts, Inc. predicts the global market for RFID technology in healthcare and pharmaceutical markets will reach $1.7 billion by 2018.  Read Original Content

Since 1995, Syclo has enabled hundreds of companies in 37 countries and industries supercharge their businesses with mobility.  This newsletter is sponsored in part by Syclo.

UPS has incorporated a “wearable” scanning system for employees to speed up the loading of packages into vehicles through the use of a hands-free imager and wireless terminal.  Read Original Content

According to a research study from Frost & Sullivan, the RFID technology market in the Asia Pacific region is the fastest growing in the world, with the Americas accounting for the majority of RFID revenues.  Read Original Content


Fleet management solutions provider Cadec Global Inc. has implemented Verizon Wireless’ M2M Management Center to deploy and manage devices for its fleet customers with devices on the Verizon wireless network.  Read Original Content

Singapore’s infrastructure for mobile payments using NFC technology will be rolled out through NFC-enabled mobile phones by the end of August with three types of payment modes.  Read Original Content

Enterprise Mobility Asia News Weekly – Week of August 12, 2012

Welcome to the Enterprise Mobility Asia News Weekly, an online newsletter that consists of the most interesting news and articles related to enterprise mobility in Asia.  Asia is predicted to be the fastest area of growth for enterprise mobility between now and 2016.

Also read Field Mobility and M2M News Weekly
Also read Mobile Commerce News Weekly
Also read Mobile Marketing News Weekly
Also read Mobile Health News Weekly
Also read Mobility News Weekly

According to a research study from Frost & Sullivan, the RFID technology market in the Asia Pacific region is the fastest growing in the world, with the Americas accounting for the majority of RFID revenues.  Read Original Content

The market potential for m-commerce in India is strong and growing, with 757 million unique connections and growing at 8 to 9 million each month.  Read Original Content

Singapore’s infrastructure for mobile payments using NFC technology will be rolled out through NFC-enabled mobile phones in the next several weeks with three types of payment modes.  Read Original Content

Antenna Software provides a complete cloud-based enterprise mobility suite that enables both IT pros and business executives alike to create and manage mobile apps, websites and content across the entire business.  This newsletter is sponsored in part by Antenna Software.

Search firm Baidu of China is focusing on growth in the mobile and e-commerce areas.  The company’s online advertising customer base reached 350,000 by the end of the second quarter of 2012, up 9.7 percent from the first quarter.  Read Original Content

Forrester Research predicts the number of tablets used for office work in the Asia Pacific region will reach 19 million by the end of 2012, growing to more than 83 million by 2016.  Read Original Content


China’s business-to-business e-commerce transactions generated $466.7 billion in the first half of 2012, with the number of companies using business-to-business platforms exceeding 16.5 million.  Read Original Content

According to the Internet & Mobile Association of India, India has the third largest number of Internet users, following China and the United States.  The country has an online population of 150 million, with 63 million using social media such as Facebook and Twitter.  Read Original Content

Mobile Health News Weekly – Week of August 5, 2012

The Mobile Health News Weekly is an online newsletter made up of the most interesting news and articles related to mobile health that I run across each week.  I am specifically targeting information that reflects market data and trends.

Also read Enterprise Mobility Asia News Weekly
Also read Field Mobility and M2M News Weekly
Also read Mobile Commerce News Weekly
Also read Mobile Marketing News Weekly
Also read Mobility News Weekly

The market for health related apps is poised to hit $392 million in revenue by 2015 according to Frost and Sullivan. Read Original Content

The U.S. market for advanced patient monitoring systems has grown from $3.9 billion in 2007 to $8.9 billion in 2011 and is forecast to reach $20.9 billion by 2016, according to a study by Kalorama Information. Read Original Content

According to a new research report from London-based Global Data, the global mobile health market was worth $1.2 billion in 2011 and will increase in value to $11.8 billion by 2018. Read Original Content

Antenna Software provides a complete cloud-based enterprise mobility suite that enables both IT pros and business executives alike to create and manage mobile apps, websites and content across the entire business.  This newsletter is sponsored in part by Antenna Software.

Vitals, the New York-based developer of online physician information and ratings resources, is launching its first mobile application to make accessing information easier for smartphone owners. Read Original Content

Both the telehealth and mobile health markets are expected to increase dramatically over the next few years, according to market researcher GlobalData. The industry will grow from a 2011 valuation of $13.2 billion to $32.5 billion by 2018. Read Original Content


A new survey by industry analyst Parks Associates has found that a full quarter of all people who use a smartphone would like to see an application that allows them to communicate better with their doctor. Read Original Content

The telemedicine market is expected to achieve "significant" growth in the next few years, from $736 million in 2011 to $2.5 billion in 2018, according to a new study by WinterGreen Research. Read Original Content

Interviews with Kevin Benedict