Kevin's Mobile Retailing News Weekly is an online newsletter that is made up of the most interesting news, articles and links related to mobile retailing applications and mobile marketing applications that I run across each week. I am specifically targeting market size and market trend information.
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CKE Restaurants Inc.’s Carl’s Jr. and Hardee’s restaurants are driving consumers in store via Happy Star Rewards, a GPS enabled loyalty program that rewards users for checking in at the fast food chains’ locations across the United States.
http://www.mobilecommercedaily.com/carls-jr-and-hardees-mobile-loyalty-program-to-drive-in-store-traffic/
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Online retailer Buy.com has launched its new app for Apple iPhone and iPod Touch. Using barcode technology and an advanced voice recognition platform from MeMeMe Inc., the Buy.com app makes mobile shopping easier and faster than ever before.
http://www.retailcustomerexperience.com/article/178376/New-Buy-com-mobile-app-features-barcode-scanning-voice-recognition
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A KPMG survey shows mobile devices are slowly gaining ground as the preferred media for e-commerce. Compared with only 18 months ago, the global percentage of respondents who have used their mobile device for banking has more than doubled from 19 percent to 46 percent, while the percentage that have used it to buy goods and services has gone from 10 percent to 28 percent.
Mobile Expert Interview Series: Aberdeen Group's Andrew Borg
I was fortunate to have had the opportunity last week to interview Andrew Borg, senior research analyst for Wireless & Mobility at the Aberdeen Group (Twitter @mobileaberdeen). We discussed research they had recently conducted on the subject of enterprise mobility.
3) Security for mobile devices, mobile applications and mobile content is a big concern for the enterprise. As important as having secure mobile devices and apps are, it is even more important to have secure data. For this reason, Enterprise Mobility Management (EMM) solutions will be increasingly important for all enterprises. Managing the entire data lifecycle on the mobile device becomes critical. Enterprises cannot effectively manage data security until they have an EMM in place that they can use to build and enforce an enterprise security policy. Some of the EMM vendors Aberdeen is following are; Sybase’s Afaria, BoxTone, Zenprise, Good Technology and MobileIron.
Aberdeen studies the behaviors of the best-in-class as well as the industry average and laggards. Aberdeen found that best-in-class companies are 1.6 times more likely to have implemented EMM solutions than all other repondents. 2011 is expected to be the year of EMM, with the management of mobility becoming a core IT function in 2011.
4) The costs of a single mobile data compliance lapse, according to a recent Aberdeen survey, at the low end is estimated at $140,000, and at the high end over $1 million.
5) Today, when properly configured Apple iOS 4.2 is virtually equivalent in security to the BlackBerry system. Android remains behind, but Aberdeen believes they will catch up.
6) Aberdeen believes that SAP/Sybase’s Afaria product is a very powerful and complete EMM, but they cannot sit on their hands as there are many competitors rising up to challenge them on pricing, business models and functionality.
7) IT organizations are much more open to having third parties manage IT systems today than in the past. Systems integrators will play an increasingly important role in implementing, supporting and maintaining enterprise mobility solutions in the future.
8) Andrew believes the acquisition of Sybase by SAP was brilliant. If SAP executes it will be a market changer.
9) 62% of best in class (top performers) are deploying tablets. This is the fastest adoption of new technologies Aberdeen has seen. 2011 will be a banner year for tablets. iPads are ahead of the pack, but competition is coming on quickly and strong.
10) The secret to the iPad’s success is the large number of applications. This will help the iPad maintain its current momentum in the tablet market.
11) There is a huge security need for tablets. 76% of best-in-class companies using iPads are not securing them today. Unsecured tablets will become a big issue in 2011, as they are too oftenbeing used for business purposes without being properly secured.
Aberdeen Group conducts their research in a methodical and scientific manner. They get their information by surveying end-users directly, and focus on the business value of technology adoption. They document the best practices of best-in-class companies, as well as the processes, technologies, and services needed by the industry average and laggards. Companies are ranked based upon their overall business performance.
I want to thank Andrew for taking the time to share Aberdeen Group’s insights with us.
***************************************************
Kevin Benedict, SAP Mentor, Mobile and M2M Industry Analyst
Phone +1 208-991-4410
Follow me on Twitter @krbenedict
Join SAP Enterprise Mobility on Linkedin:
http://www.linkedin.com/groups?about=&gid=2823585&trk=anet_ug_grppro
Full Disclosure: I am an independent mobility consultant, mobility analyst, writer and Web 2.0 marketing professional. I work with and have worked with many of the companies mentioned in my articles.
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| Andrew Borg |
Here are some of the findings from their research:
1) Mobility is a core strategic imperative for the enterprise. It is well past the point of early adopters. Less than 2% of Aberdeen’s survey respondents say they have NO intention of adopting mobility. It is now a given. There are new and increasing pressures on the corporation to accommodate mobility.
2) In 2011 enterprise mobility is not a nice to have, but a business requirement.
Aberdeen studies the behaviors of the best-in-class as well as the industry average and laggards. Aberdeen found that best-in-class companies are 1.6 times more likely to have implemented EMM solutions than all other repondents. 2011 is expected to be the year of EMM, with the management of mobility becoming a core IT function in 2011.
4) The costs of a single mobile data compliance lapse, according to a recent Aberdeen survey, at the low end is estimated at $140,000, and at the high end over $1 million.
5) Today, when properly configured Apple iOS 4.2 is virtually equivalent in security to the BlackBerry system. Android remains behind, but Aberdeen believes they will catch up.
6) Aberdeen believes that SAP/Sybase’s Afaria product is a very powerful and complete EMM, but they cannot sit on their hands as there are many competitors rising up to challenge them on pricing, business models and functionality.
7) IT organizations are much more open to having third parties manage IT systems today than in the past. Systems integrators will play an increasingly important role in implementing, supporting and maintaining enterprise mobility solutions in the future.
8) Andrew believes the acquisition of Sybase by SAP was brilliant. If SAP executes it will be a market changer.
9) 62% of best in class (top performers) are deploying tablets. This is the fastest adoption of new technologies Aberdeen has seen. 2011 will be a banner year for tablets. iPads are ahead of the pack, but competition is coming on quickly and strong.
10) The secret to the iPad’s success is the large number of applications. This will help the iPad maintain its current momentum in the tablet market.
11) There is a huge security need for tablets. 76% of best-in-class companies using iPads are not securing them today. Unsecured tablets will become a big issue in 2011, as they are too oftenbeing used for business purposes without being properly secured.
Aberdeen Group conducts their research in a methodical and scientific manner. They get their information by surveying end-users directly, and focus on the business value of technology adoption. They document the best practices of best-in-class companies, as well as the processes, technologies, and services needed by the industry average and laggards. Companies are ranked based upon their overall business performance.
I want to thank Andrew for taking the time to share Aberdeen Group’s insights with us.
***************************************************
Kevin Benedict, SAP Mentor, Mobile and M2M Industry Analyst
Phone +1 208-991-4410
Follow me on Twitter @krbenedict
Join SAP Enterprise Mobility on Linkedin:
http://www.linkedin.com/groups?about=&gid=2823585&trk=anet_ug_grppro
Full Disclosure: I am an independent mobility consultant, mobility analyst, writer and Web 2.0 marketing professional. I work with and have worked with many of the companies mentioned in my articles.
Predicting 100 Percent Mobile Application Development?
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| Mobile App Development |
Benjaminy predicts, "It is the desktop client which is fading into the status of exception and "special case". In this new world, there will be only one kind of client. It will treat all devices as mobile devices – whether you happen to use the software on your desktop computer with 21" display, your mobile tablet (usually 7"-10" display) or your smartphone (typically 3"-4"), you get access to the same functionality and just about the same user experience." What do you think of this prediction? Can you image a software development strategy that covers all devices including desktops?
Benjaminy continues, "This implies several more characteristics which will make the new breed of enterprise software much more useful as well as much more fun, due to the rich context available to a mobile device:
- Location, movement (e.g. driving, walking, sitting down)
- Status (e.g. working alone, working at customer location, in a meeting, on the phone, or off-duty)
- Environment (e.g. in an office, a restaurant, a lecture room or a vehicle) etc.
Benjaminy envisions a world where there is only one kind of mobile application that fits all devices and desktops. He sees ERP solutions having an application layer that utilizes the mobile device features to add value to common everyday processes. The data collection functions and feedback available in mobile devices can be integrated with content management, business intelligence and geospatially aware features to develop more intelligent applications.
I read another article last week about the economics of mobile applications. The article suggested the economics of application development would trend toward one development strategy and methodology that would reduce the amount of work needed to support a wide variety of device types and operating systems. This article supports Benjaminy's prediction.
What do you think about it?
***************************************************
Kevin Benedict, SAP Mentor, SAP Top Contributor, Mobile and M2M Industry Analyst
Phone +1 208-991-4410
Follow me on Twitter @krbenedict
Join SAP Enterprise Mobility on Linkedin:
http://www.linkedin.com/groups?about=&gid=2823585&trk=anet_ug_grppro
Full Disclosure: I am an independent mobility consultant, mobility analyst, writer and Web 2.0 marketing professional. I work with and have worked with many of the companies mentioned in my articles.
Kevin’s M2M News Weekly – Week of January 3, 2011
Welcome to Kevin's M2M News Weekly, an online newsletter that consists of the most interesting news and articles related to M2M (machine to machine) and embedded mobile devices that I read each week. I aggregate the information, include the original links and add a synopsis of each article. I also search for the latest market numbers such as market size, growth and trends in and around the M2M market.
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The global market for M2M device connections will grow from 62 million devices in 2010 to 2.1 billion devices in 2020. With a year on year growth rate of between 36 and 52 percent, M2M seeks to be one of the fastest growing connectivity sectors in the next decade.
http://www.analysysmason.com/Research/Content/Reports/RRE02_M2M_devices_forecast/
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Recent Berg Insight research indicates that two percent of mobile network connections worldwide were used for wireless M2M communication at the end of 2010. In fact, the number of M2M subscribers increased by 46 percent year on year to an estimated 81.4 million.
http://blog.connectedplanetonline.com/unfiltered/2010/12/31/the-internet-of-things-coming-to-fruition-two-percent-of-mobile-connections-are-m2m/
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A recent report from Pike Research forecasts that, while private networks will continue to represent the majority of the smart grid communications market, the revenue opportunity for service providers will increase significantly, rising from $2.2 billion in 2009 to $4.9 billion by 2016.
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The global market for M2M device connections will grow from 62 million devices in 2010 to 2.1 billion devices in 2020. With a year on year growth rate of between 36 and 52 percent, M2M seeks to be one of the fastest growing connectivity sectors in the next decade.
http://www.analysysmason.com/Research/Content/Reports/RRE02_M2M_devices_forecast/
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Recent Berg Insight research indicates that two percent of mobile network connections worldwide were used for wireless M2M communication at the end of 2010. In fact, the number of M2M subscribers increased by 46 percent year on year to an estimated 81.4 million.
http://blog.connectedplanetonline.com/unfiltered/2010/12/31/the-internet-of-things-coming-to-fruition-two-percent-of-mobile-connections-are-m2m/
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A recent report from Pike Research forecasts that, while private networks will continue to represent the majority of the smart grid communications market, the revenue opportunity for service providers will increase significantly, rising from $2.2 billion in 2009 to $4.9 billion by 2016.
Kevin’s Mobility News Weekly – December 30, 2010
Kevin's Mobility News Weekly is an online newsletter made up of the most interesting news and articles related to enterprise mobility that I run across each week. I am specifically targeting information that reflects market data and trends.
Also read Kevin’s Mobile Retailing News Weekly
Also read Kevin’s Mobile Money News Weekly
Mobile Applications recently surveyed more than 2,400 business and IT professionals, of whom 37 percent worked at companies with annual revenue of $1 billion or more. The results indicate an impressive uptick in enterprise adoption of mobile applications.
http://www.sdn.sap.com/irj/scn/weblogs?blog=/pub/wlg/22787
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Apple has been hit by a lawsuit that alleges the company and its partners are surreptitiously collecting personal information from the users of iPhones and iPads.
http://www.pcworld.com/businesscenter/article/215041/apple_hit_with_privacy_class_action_lawsuit.html
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CEOs running VC backed companies are optimistic about the opportunities next year, with 58 percent predicting an increase in investing and 64 percent planning to raise VC capital in 2011. The results mark a turnaround for the VC market, which experienced a big slump in 2009 as the economic recession hit.
Also read Kevin’s Mobile Retailing News Weekly
Also read Kevin’s Mobile Money News Weekly
Mobile Applications recently surveyed more than 2,400 business and IT professionals, of whom 37 percent worked at companies with annual revenue of $1 billion or more. The results indicate an impressive uptick in enterprise adoption of mobile applications.
http://www.sdn.sap.com/irj/scn/weblogs?blog=/pub/wlg/22787
********
Apple has been hit by a lawsuit that alleges the company and its partners are surreptitiously collecting personal information from the users of iPhones and iPads.
http://www.pcworld.com/businesscenter/article/215041/apple_hit_with_privacy_class_action_lawsuit.html
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CEOs running VC backed companies are optimistic about the opportunities next year, with 58 percent predicting an increase in investing and 64 percent planning to raise VC capital in 2011. The results mark a turnaround for the VC market, which experienced a big slump in 2009 as the economic recession hit.
The Internet of Things (M2M)
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| Click Image to Enlarge |
Why are HP and IBM building out Internet of Things platforms? According to Richard MacManus, "HP is building an 'Internet of Things' platform because it sees that the coming data explosion will lead to huge demand for more powerful computers and better processing of all that data."
SAP StreamWork, Social Intelligence and Mobile Devices
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| StreamWork on a BlackBerry |
The mobile client enables the following:
- Create an activity directly from email
- Upload content and add work items
- Add participants to an activity
- View and comment on work items
- Create and view action items
I believe companies have never effectively taken advantage of the talent and intelligence of their organizations. Often a person with valuable knowledge may not share it if they are not in the right geographical area, position or group. There must be ways that you can harvest more of the social intelligence of your organization. I think StreamWork is a step in the right direction.
***************************************************
Kevin Benedict, SAP Mentor, SAP Top Contributor, Mobile and M2M Industry Analyst
Phone +1 208-991-4410
Follow me on Twitter @krbenedict
Join SAP Enterprise Mobility on Linkedin:
http://www.linkedin.com/groups?about=&gid=2823585&trk=anet_ug_grppro
Full Disclosure: I am an independent mobility consultant, mobility analyst, writer and Web 2.0 marketing professional. I work with and have worked with many of the companies mentioned in my articles.
Kevin’s Mobile Retailing News Weekly - December 29, 2010
Kevin's Mobile Retailing News Weekly is an online newsletter that is made up of the most interesting news, articles and links related to mobile retailing applications and mobile marketing applications that I run across each week. I am specifically targeting market size and market trend information.
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A recent survey by GfK Roper Poll found that three in ten Americans currently use a smartphone, such as an iPhone or BlackBerry. Among consumers with those devices, 30 percent said that, while shopping, they used their phones to try to find better deals elsewhere; and 40 percent used their phones to compare prices.
http://www.jckonline.com/2010/12/27/more-shoppers-researching-mobile-phones
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Thirty percent of respondents in a recent survey said they expected to use mobile coupons during this holiday season, according to a new study by mobile marketing agency Briabe Media and mobile social networking company MocoSpace. Interestingly, only 14 percent said they normally use mobile coupons.
http://www.clickz.com/clickz/news/1932818/holidays-report-mobile-shoppers-coupons
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A recent survey indicates that 79 percent of smartphone users would like to be able to download discount shopping coupons to their mobile devices and 73 percent would like to receive money off coupons on items they see while shopping in a store.
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A recent survey by GfK Roper Poll found that three in ten Americans currently use a smartphone, such as an iPhone or BlackBerry. Among consumers with those devices, 30 percent said that, while shopping, they used their phones to try to find better deals elsewhere; and 40 percent used their phones to compare prices.
http://www.jckonline.com/2010/12/27/more-shoppers-researching-mobile-phones
********
Thirty percent of respondents in a recent survey said they expected to use mobile coupons during this holiday season, according to a new study by mobile marketing agency Briabe Media and mobile social networking company MocoSpace. Interestingly, only 14 percent said they normally use mobile coupons.
http://www.clickz.com/clickz/news/1932818/holidays-report-mobile-shoppers-coupons
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A recent survey indicates that 79 percent of smartphone users would like to be able to download discount shopping coupons to their mobile devices and 73 percent would like to receive money off coupons on items they see while shopping in a store.
Kevin’s Mobile Money News Weekly – December 28, 2010
Kevin’s Mobile Money News Weekly is an online newsletter made up of the most interesting news, articles and links related to mobile payments, mobile money, e-wallets, mobile banking and mobile security that I run across each week. I am specifically targeting market size and market trend information.
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2010 was a turning point for mobile shopping with 44 percent of smartphone users downloading shopping apps and m-commerce sales increasing to $3.4 billion from $1.4 billion in 2009.
http://thenextweb.com/socialmedia/2010/12/23/best-of-2010-mobile-commerce/
********
To thrive in today's ultracompetitive and economically uncertain market, Wall Street firms need to adapt to the desires of bankers, traders, advisers and clients to always be connected while on the go.
http://www.wallstreetandtech.com/it-infrastructure/228900082
********
The Royal Bank of Canada has become that country’s first bank to launch a mobile banking application for select smartphones — namely, BlackBerry devices and iPhones, iPod Touch and iPad.
http://www.mobile-financial.com/node/13311/Apple,-BlackBerry-Smartphones-Get-Mobile-Banking-Apps
********
Research published recently by Forrester shows that mobile banking provision in Europe is gathering pace. This refers to all three of the main mobile banking services – mobile web, mobile app and text-based services.
http://www.finextra.com/community/fullblog.aspx?id=4832
********
In an era of busy work days and short weekends, getting all the errands done has become more and more challenging. To help keep that to do list short, banks have begun launching applications that allow customers to deposit checks from their smart phones.
http://www.nwitimes.com/business/local/article_1c864842-b945-502e-9716-57da1cf95468.html
********
Ebay sees growth in mobile payments pushing its PayPal service toward the offline world, as merchants begin to allow consumers to pay for physical goods with a wave of their smartphone at the cash register.
http://www.thestreet.com/story/10941154/1/ebay-sees-mobile-payment-growth-offline.html?cm_ven=GOOGLEN
********
Visa is in a position to make a large profit from the payment processing of mobile transactions as this sector continues to grow in popularity.
http://www.pivotalpayments.com/ca/industry-news/visa-set-to-benefit-from-growing-mobile-payment-processing-800311152/
********
Last month, an unlikely partnership of Verizon, AT&T and T-Mobile announced a new initiative called Isis that will create an NFC contactless payment network for the three companies’ combined 230 million customers.
http://mashable.com/2010/12/15/smartphone-wallet/
********
For many people, smartphones are almost as indispensable as wallets, and your smartphone could soon replace your wallet. A collection of the biggest wireless carriers, handset makers and software developers are putting their weight behind a technology called near field communication.
http://www.dallasnews.com/sharedcontent/dws/bus/stories/122310dnbusdigitalwallet.3044eaf.html
*********
Of the top 100 financial institutions, nearly 40 percent offer access via mobile web, while 32 percent offer SMS banking and/or alerts and 32 percent offer apps.
http://www.firstannapolis.com/2010-Mobile-Banking-and-Payments-Study
*******
PayPal is announcing that its payments business is flourishing throughout the holiday shopping season, with a 300 percent increase in mobile payments from November 15 through December 15 compared to the same period last year.
http://techcrunch.com/2010/12/17/paypal-holiday-mobile-payments-up-300-percent/
********
Smartsoft Mobile empowers some of the world’s largest multi-national organizations to extend and improve business processes by providing mobile solutions to their employees and customers. Smartsoft has more than 700 experienced ERP/mobile consultants with over 5,000 man years of experience helping 400,000 plus mobile users achieve their business goals with powerful mobile B2B and B2C applications, designed and developed specifically for today’s popular consumer and industrial grade mobile devices. For more information please visit, http://www.smartsoftmobile.com/. This newsletter is sponsored in part by Smartsoft Mobile Solutions.
********
Google Android operating system 2.3, nicknamed Gingerbread, enables near-field communication as promised, but the final release only allows consumers to receive NFC transmissions, not send them. That makes it impossible for consumers to load payment data onto the handset and use that in lieu of credit card
http://www.creditnet.com/credit-news/latest-android-os-won-t-support-mobile-credit-card-payments-800280884.php
********
Cellphones functioning as "electronic wallets," shopping carts that provide recipes and a greater ability to command electronic devices with human gestures are some of the technological trends expected to emerge in the coming year and beyond.
http://www.timescolonist.com/life/Cellphones+will+become+wallets+2011+forecast/3979201/story.html
********
Kevin Benedict, SAP Mentor, SAP Top Contributor, mobile industry analyst and experienced mobile industry executive, offers both one and two day onsite workshops designed to educate and inform executives and management teams on enterprise mobility and mobile strategies for businesses. This workshop is designed to provide a complete overview of enterprise mobility and what it means to the business. The workshop is customized based upon the needs of participants. For more details visit http://mobileenterprisestrategies.blogspot.com/p/workshops.html.
Recent Articles by Kevin Benedict
MeLLmo the Maker of the RoamBI Mobile Application Closes More Funding
Leadership Change in SAP's Mobility Business Unit - Again
Which Mobile Application Company Will SAP Acquire Next?
QR Codes and Mobile Retailing Applications
eBay Mobile Commerce - Real Time Data from Six Global Markets
Changing Attitudes of Mobile Shoppers
Tablets, Mobile Applications and the Enterprise
Wall Street Analyst and SAP Enterprise Mobility
The Global Market for M2M Devices is HUGE!
********
You can follow me on Twitter @krbenedict and read my blog, Enterprise Mobility Strategies.
Also available are Kevin’s Mobile Retailing News Weekly and Kevin’s Mobility News Weekly.
********
I have added a feature to my blog site that supports email subscriptions. You can now receive all blog articles directly via email. If you are interested, click here.
*************************************************
Kevin Benedict, SAP Mentor, SAP Top Contributor, Mobile and M2M Industry Analyst
Phone +1 208-991-4410
Follow me on Twitter @krbenedict
Join SAP Enterprise Mobility on Linkedin: http://www.linkedin.com/groups?about=&gid=2823585&trk=anet_ug_grppro
Full Disclosure: I am an independent mobility consultant, mobility analyst, writer and Web 2.0 marketing professional. I work with and have worked with many of the companies mentioned in my articles.
********
2010 was a turning point for mobile shopping with 44 percent of smartphone users downloading shopping apps and m-commerce sales increasing to $3.4 billion from $1.4 billion in 2009.
http://thenextweb.com/socialmedia/2010/12/23/best-of-2010-mobile-commerce/
********
To thrive in today's ultracompetitive and economically uncertain market, Wall Street firms need to adapt to the desires of bankers, traders, advisers and clients to always be connected while on the go.
http://www.wallstreetandtech.com/it-infrastructure/228900082
********
The Royal Bank of Canada has become that country’s first bank to launch a mobile banking application for select smartphones — namely, BlackBerry devices and iPhones, iPod Touch and iPad.
http://www.mobile-financial.com/node/13311/Apple,-BlackBerry-Smartphones-Get-Mobile-Banking-Apps
********
Research published recently by Forrester shows that mobile banking provision in Europe is gathering pace. This refers to all three of the main mobile banking services – mobile web, mobile app and text-based services.
http://www.finextra.com/community/fullblog.aspx?id=4832
********
In an era of busy work days and short weekends, getting all the errands done has become more and more challenging. To help keep that to do list short, banks have begun launching applications that allow customers to deposit checks from their smart phones.
http://www.nwitimes.com/business/local/article_1c864842-b945-502e-9716-57da1cf95468.html
********
Ebay sees growth in mobile payments pushing its PayPal service toward the offline world, as merchants begin to allow consumers to pay for physical goods with a wave of their smartphone at the cash register.
http://www.thestreet.com/story/10941154/1/ebay-sees-mobile-payment-growth-offline.html?cm_ven=GOOGLEN
********
Visa is in a position to make a large profit from the payment processing of mobile transactions as this sector continues to grow in popularity.
http://www.pivotalpayments.com/ca/industry-news/visa-set-to-benefit-from-growing-mobile-payment-processing-800311152/
********
Last month, an unlikely partnership of Verizon, AT&T and T-Mobile announced a new initiative called Isis that will create an NFC contactless payment network for the three companies’ combined 230 million customers.
http://mashable.com/2010/12/15/smartphone-wallet/
********
For many people, smartphones are almost as indispensable as wallets, and your smartphone could soon replace your wallet. A collection of the biggest wireless carriers, handset makers and software developers are putting their weight behind a technology called near field communication.
http://www.dallasnews.com/sharedcontent/dws/bus/stories/122310dnbusdigitalwallet.3044eaf.html
*********
Of the top 100 financial institutions, nearly 40 percent offer access via mobile web, while 32 percent offer SMS banking and/or alerts and 32 percent offer apps.
http://www.firstannapolis.com/2010-Mobile-Banking-and-Payments-Study
*******
PayPal is announcing that its payments business is flourishing throughout the holiday shopping season, with a 300 percent increase in mobile payments from November 15 through December 15 compared to the same period last year.
http://techcrunch.com/2010/12/17/paypal-holiday-mobile-payments-up-300-percent/
********
Smartsoft Mobile empowers some of the world’s largest multi-national organizations to extend and improve business processes by providing mobile solutions to their employees and customers. Smartsoft has more than 700 experienced ERP/mobile consultants with over 5,000 man years of experience helping 400,000 plus mobile users achieve their business goals with powerful mobile B2B and B2C applications, designed and developed specifically for today’s popular consumer and industrial grade mobile devices. For more information please visit, http://www.smartsoftmobile.com/. This newsletter is sponsored in part by Smartsoft Mobile Solutions.
********
Google Android operating system 2.3, nicknamed Gingerbread, enables near-field communication as promised, but the final release only allows consumers to receive NFC transmissions, not send them. That makes it impossible for consumers to load payment data onto the handset and use that in lieu of credit card
http://www.creditnet.com/credit-news/latest-android-os-won-t-support-mobile-credit-card-payments-800280884.php
********
Cellphones functioning as "electronic wallets," shopping carts that provide recipes and a greater ability to command electronic devices with human gestures are some of the technological trends expected to emerge in the coming year and beyond.
http://www.timescolonist.com/life/Cellphones+will+become+wallets+2011+forecast/3979201/story.html
********
Kevin Benedict, SAP Mentor, SAP Top Contributor, mobile industry analyst and experienced mobile industry executive, offers both one and two day onsite workshops designed to educate and inform executives and management teams on enterprise mobility and mobile strategies for businesses. This workshop is designed to provide a complete overview of enterprise mobility and what it means to the business. The workshop is customized based upon the needs of participants. For more details visit http://mobileenterprisestrategies.blogspot.com/p/workshops.html.
Recent Articles by Kevin Benedict
MeLLmo the Maker of the RoamBI Mobile Application Closes More Funding
Leadership Change in SAP's Mobility Business Unit - Again
Which Mobile Application Company Will SAP Acquire Next?
QR Codes and Mobile Retailing Applications
eBay Mobile Commerce - Real Time Data from Six Global Markets
Changing Attitudes of Mobile Shoppers
Tablets, Mobile Applications and the Enterprise
Wall Street Analyst and SAP Enterprise Mobility
The Global Market for M2M Devices is HUGE!
********
You can follow me on Twitter @krbenedict and read my blog, Enterprise Mobility Strategies.
Also available are Kevin’s Mobile Retailing News Weekly and Kevin’s Mobility News Weekly.
********
I have added a feature to my blog site that supports email subscriptions. You can now receive all blog articles directly via email. If you are interested, click here.
*************************************************
Kevin Benedict, SAP Mentor, SAP Top Contributor, Mobile and M2M Industry Analyst
Phone +1 208-991-4410
Follow me on Twitter @krbenedict
Join SAP Enterprise Mobility on Linkedin: http://www.linkedin.com/groups?about=&gid=2823585&trk=anet_ug_grppro
Full Disclosure: I am an independent mobility consultant, mobility analyst, writer and Web 2.0 marketing professional. I work with and have worked with many of the companies mentioned in my articles.
The Global Market for M2M Devices is HUGE!
The global market for machine-to-machine (M2M) device connections will grow from 62 million devices in 2010 to 2.1 billion devices in 2020, according to a new report from Analysys Mason (London, UK). With a year-on-year growth rate of between 36 percent and 52 percent. M2M is predicted to be one of the fastest growing wireless connectivity sectors in the next decade.
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| Wireless M2M Sensors |
Some of the biggest enterprise M2M markets are the following:
-
- energy and utilities
- security and surveillance
- health care and acute disease tracking
- in vehicle GPS and entertainment systems
It doesn't take a rocket scientist to know that the above-listed markets are huge! M2M is another category of enterprise mobility that takes advantage of mobile technologies and miniaturized sensors and monitoring equipment to send and receive data wirelessly to and from a centralized server. On the server is management software that allows the human to understand what is going on in remote locations.
Wall Street Analyst and SAP Enterprise Mobility
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| Happy Holidays from Kevin Benedict! |
I provided him the following list for his consideration during his valuation exercise:
1) Had he looked into the potential value of Sybase's 365? I said much of the world, and the fastest growing segments of the mobile market (LDC - less developed countries), are increasingly using SMS for mobile banking, money transfers, mobile payments, and many enterprise applications like field services, inventory, database queries, sales reports, etc. He had not considered this.
Changing Attitudes of Mobile Shoppers
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| Mobile Shopping |
Cameron Franks, area vice president of sales for the Americas at Sybase 365, an SAP Company, recently spoke about a survey they conducted with 1,000 consumers on mobile holiday shopping. The key finding of the survey was that 32 percent of consumers, if offered mobile-based deals, coupons or alerts, could be persuaded to make a purchase on their mobile device.
Another recent survey by mobile marketing agency Briabe Media and mobile-social networking company MocoSpace, they found that 30 percent of survey respondents said they expected to use mobile coupons during this holiday season. Also in the survey, 62 percent said they planned to use mobile phones as a shopping tool prior to entering a store; and 46 percent stated they would use their phones for store or product research.
Tablets, Mobile Applications and the Enterprise
I have been reading several articles lately that talk about how popular tablets are predicted to become in the enterprise market. Here is an excerpt from one article that I read this morning:
More than one in five Americans will own a tablet by 2014, and 37 percent of them will own them for business use, according to a recent survey.
Current business use of tablets:
More than one in five Americans will own a tablet by 2014, and 37 percent of them will own them for business use, according to a recent survey.
Current business use of tablets:
- Business correspondence (58%)
- Online meetings/Web conferences (37%)
- Marketing (34%)
- Training (33%)
- Finance/accounting (32%)
- Sales (27%)
- Graphic design (27%)
- Inventory management (27%)
- Customer support (24%)
Kevin’s Mobility News Weekly – December 23, 2010
Kevin's Mobility News Weekly is an online newsletter made up of the most interesting news and articles related to enterprise mobility that I run across each week. I am specifically targeting information that reflects market data and trends.
Also read Kevin’s Mobile Retailing News Weekly
Also read Kevin’s Mobile Money News Weekly
Expectations for the tablet market in 2011 are positive, but to put things in context tablets will still be niche devices, maybe 15 percent of smartphone sales. We’ll see more supply than demand in 2011, and probably some vicious price competition because Apple will remain the leader in style, features and shipments.
http://blogs.gartner.com/nick_jones/2010/12/16/too-many-tablets-too-few-buyers/
Also read Kevin’s Mobile Retailing News Weekly
Also read Kevin’s Mobile Money News Weekly
Expectations for the tablet market in 2011 are positive, but to put things in context tablets will still be niche devices, maybe 15 percent of smartphone sales. We’ll see more supply than demand in 2011, and probably some vicious price competition because Apple will remain the leader in style, features and shipments.
http://blogs.gartner.com/nick_jones/2010/12/16/too-many-tablets-too-few-buyers/
eBay Mobile Commerce - Real Time Data from Six Global Markets
- Australians bought the most sporting goods via mobile devices in December 2010.
- Auto parts were the top selling products via mobile devices on Cyber Monday in Germany.
- The iPhone was the leading mobile platform for mobile sales on December 12, 2010.
- Toys made up 8.6 percent of mobile sales in France on December 10-11, 2010.
- December 12 was the busiest mobile shopping day so far in 2010.
- In the USA auto parts made up 8.3 percent of mobile purchases in 2010.
- In the USA cell phones and accessories made up 6.5 percent of mobile purchases in 2010.
- In the USA vehicle sales made up 16.5 percent of mobile purchases in 2010.
QR Codes and Mobile Retailing Applications
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| Home Depot iPhone App |
Think of the way companies can change their marketing and sales approach by having their very best sales and marketing spokesperson deliver key product messages to anyone with a smartphone and internet connection anywhere in the world. No longer do you have to ask the sixteen year old sales assistant complex questions. You can simply open a mobile application that supports QR codes, click on a sign or advertisement and learn about the product from an expert.
Which Mobile Application Company Will SAP Acquire Next?
This conversation got me thinking. Which vertical industries would be the likely targets of mobile applications that SAP might want to acquire? Could it be one of the following?
- Oil and Gas
- Utilities
- Retail (Location-Based Services, Coupons, Mobile Marketing)
- Plant Maintenance
- Chemicals
- Mining
- Transportation
- Facilities Management
- Enterprise asset management
Kevin’s Mobile Money News Weekly – December 23, 2010
Kevin’s Mobile Money News Weekly is an online newsletter made up of the most interesting news, articles and links related to mobile payments, mobile money, e-wallets, mobile banking and mobile security that I run across each week. I am specifically targeting market size and market trend information.
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This holiday season consumers are beginning to shop and make purchases on their mobile phones. The shift from buying presents in front of the computer at home or work to doing it during bus commutes or while standing in line at cafes is small but noticeable.
http://www.nytimes.com/2010/12/18/technology/18mobile.html?src=busln
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PayPal has announced a whopping increase in mobile payments this festive season. In the month to December 15 the online payment processing company registered a 300 percent rise, compared to the same period last year.
http://www.bizreport.com/2010/12/more-mobile-users-shopping-via-phone.html
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A new ABI Research report calls the short term growth of mobile online shopping "nothing short of phenomenal." Purchases in the U.S. attributed to mobile online shopping, excluding travel, grew from $396.3 million in 2008 to $1.4 billion in 2009. ABI expects full year 2010 sales will more than double again, to more than $3.4 billion.
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This holiday season consumers are beginning to shop and make purchases on their mobile phones. The shift from buying presents in front of the computer at home or work to doing it during bus commutes or while standing in line at cafes is small but noticeable.
http://www.nytimes.com/2010/12/18/technology/18mobile.html?src=busln
********
PayPal has announced a whopping increase in mobile payments this festive season. In the month to December 15 the online payment processing company registered a 300 percent rise, compared to the same period last year.
http://www.bizreport.com/2010/12/more-mobile-users-shopping-via-phone.html
********
A new ABI Research report calls the short term growth of mobile online shopping "nothing short of phenomenal." Purchases in the U.S. attributed to mobile online shopping, excluding travel, grew from $396.3 million in 2008 to $1.4 billion in 2009. ABI expects full year 2010 sales will more than double again, to more than $3.4 billion.
Leadership Change in SAP's Mobility Business Unit - Again
At Sapphire 2010 (May), Kevin Nix was in charge of SAP's mobile application development. At TechEd 2010 (October), Bob Stutz was in charge of SAP's mobile applications development. Today, (December 21, 2010), Raj Nathan is the interim EVP in charge of SAP's mobile application development.
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| Is Kevin Benedict Next? |
I want to volunteer myself for an interim VP role in the SAP Mobility Business Unit. I can wear a tie again for a few months and speak the corporate line. Really! "On premise, on demand, on device and in memory... we want to help our customers better leverage their existing investments and make transformational changes that are game changing." How is that? There must be a list of names they are going down. I have some time on my calendar before spring break.
Here is the official word from SAP, "Bob Stutz has decided to leave SAP and we thank him for his longstanding leadership and contributions to the company. To ensure a smooth transition, John Chen, CEO and Chairman of Sybase, has appointed Raj Nathan, EVP and CMO of Sybase, to serve as interim head of the Mobile Applications Group.”
After the holidays give me a call. Does the job come with an iPad?
***************************************************
Kevin Benedict, SAP Mentor, SAP Top Contributor, Mobile and M2M Industry Analyst
Phone +1 208-991-4410
Follow me on Twitter @krbenedict
Join SAP Enterprise Mobility on Linkedin:
http://www.linkedin.com/groups?about=&gid=2823585&trk=anet_ug_grppro
Full Disclosure: I am an independent mobility consultant, mobility analyst, writer and Web 2.0 marketing professional. I work with and have worked with many of the companies mentioned in my articles.
Mobile Applications and Device Governance
My friend Puneet Suppal who works in in the Premier Customer Network at SAP, published an interesting article on SAP's Community Network last week, entitled Enterprise Mobility: What did we learn this year? In this article Puneet highlights the fact that with the increasing popularity of enterprise mobility there will be "... a lot of data moving dynamically between a lot of systems and devices." This data is often confidential and important, data that companies do not want to fall into the hands of competitors.
Puneet says companies must step back and develop an enterprise mobility strategy, and one of the most important parts of that strategy is, "the governance model; a model that takes into account the organization’s sensibilities and addresses the management of these remote devices and what sits on them – and the related security aspects."
Puneet says companies must step back and develop an enterprise mobility strategy, and one of the most important parts of that strategy is, "the governance model; a model that takes into account the organization’s sensibilities and addresses the management of these remote devices and what sits on them – and the related security aspects."
MeLLmo the Maker of the RoamBI Mobile Application Closes More Funding
MeLLmo, the SAP ecosystem mobile application's company that specializes in visualization software for displaying business intelligence on mobile devices, has closed its third and biggest round of funding for $10 million from private investors. The company has now raised total funding of $20 million since MeLLmo was founded in January 2008. Read more here...
MeLLmo has a way of displaying business intelligence data on mobile devices that is very compelling. I recorded a video interview with Santiago Becerra, the founder of MeLLmo, earlier this year. During that interview Santiago said they recruit developers from the electronic game industry because of their ability to make compelling GUI (graphical user interfaces).
I have heard that one weakness in MeLLmo's strategy is the need to download business intelligence data to the mobile device and store it there. This may concern many executives that don't like the idea of allowing confidential business data to reside on mobile devices. Other vendors in the mobile business intelligence field do not store this data on the device. Rather, they simply hold it in memory and display it during the session. Perhaps this doesn't allow for as compelling a presentation, but the data may be safer.
***************************************************
Kevin Benedict, SAP Mentor, SAP Top Contributor, Mobile and M2M Industry Analyst
Phone +1 208-991-4410
Follow me on Twitter @krbenedict
Join SAP Enterprise Mobility on Linkedin:
http://www.linkedin.com/groups?about=&gid=2823585&trk=anet_ug_grppro
Full Disclosure: I am an independent mobility consultant, mobility analyst, writer and Web 2.0 marketing professional. I work with and have worked with many of the companies mentioned in my articles.
MeLLmo has a way of displaying business intelligence data on mobile devices that is very compelling. I recorded a video interview with Santiago Becerra, the founder of MeLLmo, earlier this year. During that interview Santiago said they recruit developers from the electronic game industry because of their ability to make compelling GUI (graphical user interfaces).
I have heard that one weakness in MeLLmo's strategy is the need to download business intelligence data to the mobile device and store it there. This may concern many executives that don't like the idea of allowing confidential business data to reside on mobile devices. Other vendors in the mobile business intelligence field do not store this data on the device. Rather, they simply hold it in memory and display it during the session. Perhaps this doesn't allow for as compelling a presentation, but the data may be safer.
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| Click to Download |
***************************************************
Kevin Benedict, SAP Mentor, SAP Top Contributor, Mobile and M2M Industry Analyst
Phone +1 208-991-4410
Follow me on Twitter @krbenedict
Join SAP Enterprise Mobility on Linkedin:
http://www.linkedin.com/groups?about=&gid=2823585&trk=anet_ug_grppro
Full Disclosure: I am an independent mobility consultant, mobility analyst, writer and Web 2.0 marketing professional. I work with and have worked with many of the companies mentioned in my articles.
Kevin's Mobile Retailing News Weekly - December 21, 2010
Kevin's Mobile Retailing News Weekly is an online newsletter that is made up of the most interesting news, articles and links related to mobile retailing applications and mobile marketing applications that I run across each week. I am specifically targeting market size and market trend information.
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New research from Berg Insight shows the total value of the global mobile marketing and advertising market will grow from $2.25 billion in 2009 at a CAGR of 41 percent to $17.9 billion in 2015. This will then correspond to 15.7 percent of the total digital advertising market or 3.4 percent of the total global ad spend for all media.
http://www.von.com/news/2010/12/global-mobile-ad-market-growing-fast.aspx
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Thirty percent of respondents to a recent survey said they expected to use mobile coupons during this holiday season. Interestingly, only 14 percent said they normally use mobile coupons.
http://www.clickz.com/clickz/news/1932818/holidays-report-mobile-shoppers-coupons
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Mobile marketing is certainly getting plenty of attention these days and for good reason. Targeted mobile campaigns, both B2B and B2C, are finding traction. It appears that today’s leading marketers realize we are only beginning to scratch the surface of mobile’s enormous potential.
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New research from Berg Insight shows the total value of the global mobile marketing and advertising market will grow from $2.25 billion in 2009 at a CAGR of 41 percent to $17.9 billion in 2015. This will then correspond to 15.7 percent of the total digital advertising market or 3.4 percent of the total global ad spend for all media.
http://www.von.com/news/2010/12/global-mobile-ad-market-growing-fast.aspx
********
Thirty percent of respondents to a recent survey said they expected to use mobile coupons during this holiday season. Interestingly, only 14 percent said they normally use mobile coupons.
http://www.clickz.com/clickz/news/1932818/holidays-report-mobile-shoppers-coupons
********
Mobile marketing is certainly getting plenty of attention these days and for good reason. Targeted mobile campaigns, both B2B and B2C, are finding traction. It appears that today’s leading marketers realize we are only beginning to scratch the surface of mobile’s enormous potential.
Santa Goes Mobile this Holiday Season
Holiday shopping reports show that sales are going mobile like never before. When comparing the number of mobile transactions between 2009 and 2010, we find there is a rapid increase in shopping from mobile devices. Retail is just one of many markets being revolutionized by mobile applications.
PayPal reported a 300 percent increase in online sales this holiday season compared to 2009, and a 27 percent increase in mobile transactions on Black Friday alone. Total mobile sales are expected to double to $3.4 billion from $1.4 billion in 2009. There is still time for more mobile shopping before Christmas that will make these numbers even more impressive.
The continued popularity and record sales of iPhones and iPads, plus the explosive growth of Android powered devices this year has added fuel to the growth in mobile shopping.
PayPal reported a 300 percent increase in online sales this holiday season compared to 2009, and a 27 percent increase in mobile transactions on Black Friday alone. Total mobile sales are expected to double to $3.4 billion from $1.4 billion in 2009. There is still time for more mobile shopping before Christmas that will make these numbers even more impressive.
The continued popularity and record sales of iPhones and iPads, plus the explosive growth of Android powered devices this year has added fuel to the growth in mobile shopping.
What are Your Predictions for Enterprise Mobility in 2011?
I was pondering 2011 predictions for enterprise mobility while on a flight the other day, so was interested this morning to see a great write up on this subject by Ben Lee of Smartsoft Mobile Solutions.
***************************************************
Kevin Benedict, SAP Mentor, SAP Top Contributor, Mobile and M2M Industry Analyst
Phone +1 208-991-4410
Follow me on Twitter @krbenedict
Join SAP Enterprise Mobility on Linkedin:
http://www.linkedin.com/groups?about=&gid=2823585&trk=anet_ug_grppro
Full Disclosure: I am an independent mobility consultant, mobility analyst, writer and Web 2.0 marketing professional. I work with and have worked with many of the companies mentioned in my articles.
- 2011 will be the year that the laptop dies.
- iPads will trump iPhones in the enterprise.
- Business applications reign supreme.
- Mobile Middleware will be increasingly flexible for the enterprise.
Ben does a good job backing up his predictions in the article. Do you agree? What predictions would you add? Here are some I would add:
- SAP's Mobile SDK launch at Sapphire 2011 is a great start. Systems integrators and IT organizations get very excited about building a massive number of new mobile applications. The demand for training on the Mobile SDK and SUP overwhelms SAP and creates major headaches for them.
- SAP's Mobile SDK allows many more systems integrators to enter the mobility market and to compete with established enterprise mobility vendors and SAP's Mobile Business Unit. This new competition forces established mobility vendors to emphasize the content and business logic that they have developed over many years.
- SAP's acquisition of Sybase causes unanticipated changes in the enterprise mobility marketplace. More mobility vendors will choose to use SUP, because it is the entry into the world of SAP, plus it supports all the other major markets and ERPs that mobility vendors must address. This creates an upsurge in demand for non-SAP support in SUP. SAP must decide if they should prioritize this interest or focus on SAP specific interests.
***************************************************
Kevin Benedict, SAP Mentor, SAP Top Contributor, Mobile and M2M Industry Analyst
Phone +1 208-991-4410
Follow me on Twitter @krbenedict
Join SAP Enterprise Mobility on Linkedin:
http://www.linkedin.com/groups?about=&gid=2823585&trk=anet_ug_grppro
Full Disclosure: I am an independent mobility consultant, mobility analyst, writer and Web 2.0 marketing professional. I work with and have worked with many of the companies mentioned in my articles.
Syclo and the SAP Unwired Platform
My interpretation of Dan's last sentence is that Syclo's mobile infrastructure is Syclo specific. SAP utility customers may want mobile applications from a vareity of different mobile vendors, so a mobile infrastructure platform that is not specific to one vendor may be better.
Next, Syclo's Senior VP SAP Business Development Jon Schmidt added, "It is our intent to support the SUP strategy and architecture. It adds great value. It is our intent to migrate our existing solutions to SUP. We are working very closely with SAP on this."
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