Showing posts with label aberdeen group. Show all posts
Showing posts with label aberdeen group. Show all posts

Mobile and Social Businesses are Changing Management

In the picture to the right, would it really matter if you took one small step to the left or right, or even one step back?  Probably not.  You are squashed either way.  I found this quote in the book Social Business by Design, "The real challenge is acting strategically enough to matter." ~ Dion Hinchcliffe and Peter Kim.

That quote resonates with me.  I don't think many companies have yet to understand the enormity of change happening in our society right now.  Aberdeen Group calls it SoMoCo (social, mobile, cloud), Gartner calls it the "Nexus of Forces" (social, mobile, information and cloud), Cognizant calls it SMAC (social, mobile, analytics and cloud).  The combination of these forces, all on your smartphone and tablet, are transforming entire industries and markets.

I speak with companies on a regularly basis that have mobility strategies that look like this:
  • Pilot mobile CRM apps
  • Pilot mobile HR apps
  • Pilot mobile BI reports for managers
The question I would ask again is: "Are these apps strategic enough to matter, and are you deploying at a fast enough pace to matter?"  

The pace of change is happening many times faster than most budget cycles and three-year plans support.  Businesses must recognize the pace of change, so they can know the pace they must respond.  The following quote I found in an article titled, Can Social Media Sell Soap? by Stephen Baker, "The impact of new technologies is invariably misjudeged because we measure the future with yardsticks from the past."

What does this quote mean to you?  To me it means we are measuring mobile ROIs with yardsticks, when we should be measuring in miles.  SMAC must be recognized for the importance and revolution it is.
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Kevin Benedict, Head Analyst for SMAC, Cognizant
Read The Future of Work
Follow me on Twitter @krbenedict
Join the Linkedin Group Strategic Enterprise Mobility
Full Disclosure: These are my personal opinions. No company is silly enough to claim them. I am a mobility and SMAC analyst, consultant and writer. I work with and have worked with many of the companies mentioned in my articles.

Aberdeen Group, SAP and Mobile, Social and Cloud

"Over the previous 12-24 months the silos of social, mobile and cloud gradually began to overlap and converge with the use of cloud-enabled social technologies, or cloud-based mobility allowing enterprise workers to connect with one another across secure networks via their mobile devices." ~ Service Organizations and SoMoClo report, Aberdeen Group

Over the past 12 weeks I have met with nearly 20 large companies across Asia, North America and Europe on the subject of mobile strategies.  In all cases social and analytics were also brought into the discussion.  I agree with Aberdeen Group's findings and their belief that SoMoClo (social, mobile and cloud) are converging technologies.  Here is another excerpt from Aberdeen Group's report, "the three disruptive technologies [social, mobile, cloud] act as a unified construct: cloud is the core, mobility its edge, and social the connection through the cloud between mobile endpoints."

Gartner expands this notion by adding a fourth element, social, mobile, information and cloud to the mix.  They call these four converging technologies, "The Nexus of Forces."  My job title at Cognizant is Head Analyst for SMAC (social, mobile, analytics and cloud).  The same four elements, but with a catchier acronym.  I can talk SMAC all day long.

The one additional element to all these acronyms that seems to be missing though is IoT (the Internet of Things or M2M).  This is an important emerging area of focus.  SAP now has dedicated executives and departments focused on M2M (machine-to-machine) interfaces to SAP, and analysts are predicting there will be 25-50 billion connected devices by 2025.  SAP partners with companies like ILS Technology to be the platform and interface between connected devices and SAP solutions.

These connected devices have cameras, barcode scanners, RFID scanners, accelerometers and an endless number of other sensors on them.  These sensors are collecting data in real-time and wirelessly sending it to a central service for analysis.  This massive amount of new data, plus the ability to operate machines remotely from great distances [think UAVs/Drones for example] will soon change the way many businesses operate and will provide many areas of competitive advantages.
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Kevin Benedict, Head Analyst for SMAC, Cognizant
Read The Future of Work
Follow me on Twitter @krbenedict
Join the Linkedin Group Strategic Enterprise Mobility
Full Disclosure: These are my personal opinions. No company is silly enough to claim them. I am a mobility and SMAC analyst, consultant and writer. I work with and have worked with many of the companies mentioned in my articles.

Mobile Expert Video Series: Aberdeen's Sumair Dutta

I had the privilege of attending Aberdeen Group's Sumair Dutta's session today in San Diego at ClickSoftware's ClickConnect 2012 user conference.  In this interview he shares his thoughts on the use of mobile technologies in the services industry and what he is seeing and hearing.


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Kevin Benedict, Mobile Industry Analyst and Mobile Strategy Consultant
Follow me on Twitter @krbenedict
Join the Strategic Enterprise Mobility Linkedin Group
Full Disclosure: I am a mobility analyst, consultant and blogger. I work with and have worked with many of the companies mentioned in my articles.

Kevin Benedict's Video Comments: Enterprise Mobility Impacts Everything

In this 7 minute segment of Video Comments, I share insights that I found particularly useful from Aberdeen Group's report called Mobility in ERP by Kevin Prouty and Nick Castellina.



Upcoming Events

Build vs. Buy:  Mobile App Development - August 24, 2011
Field Mobility 2011 - October 25 - 27, 2011
Enterprise Mobility Exchange - November 2 - 3, 2011

Whitepapers of Note

The Business Benefits of Mobile Adoption with SAP Systems
ClickSoftware Mobility Suite and Sybase Mobility Solution
Mobile Adoption Among Gas and Electric Utilities
Mobile Adoption in Life Sciences
Mobile Adoption in Oil and Gas
Networked Field Services

Recorded Webinars of Note

3 Critical Considerations for Embracing Mobile CRM
Healthrageous Mobility Case Study
The Latest m-Business Trends and How the Onslaught of Mobile Devices Affects Development Strategies
The Real-Time Mobile Enterprise:  The Benefits of Rapid, Easy Access
Syclo and SAP Deliver Mobile Apps on Sybase Unwired Platform

Ruggedized and Industrial Mobile Device Articles

Consumer Smartphones or Industrial Smartphones?


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Kevin Benedict, Independent Mobile and M2M Industry Analyst, SAP Mentor Volunteer
Follow me on Twitter @krbenedict
Full Disclosure: I am an independent mobility analyst, consultant and blogger. I work with and have worked with many of the companies mentioned in my articles.

Aberdeen Group and Friends Webinar on Enterprise Mobility

Andrew Borg
I have the unique opportunity of joining Andrew Borg, Senior Research Analyst, Wireless and Mobility with the Aberdeen Group to present a webinar next week.  I invite you all to attend as Andrew will be giving a full report on the current state of enterprise mobility.

Register Here

Webinar Description:

The competitive pressures of the increasingly global market reward the Real-Time Enterprise (RTE), defined as the organization focused on market and customer responsiveness, swift and agile decision-making, and transparency and immediacy of information shared among internal groups. Enterprise mobile applications have evolved as an essential enabler of the RTE, delivering business-critical information when and where it’s needed.
The basic framework is now in place for a virtual renaissance in enterprise mobile applications. New application development frameworks optimized for enterprise data integration have emerged that offer rapid and cost-effective prototyping, development, and deployment of custom or purpose-built mobile applications.

This webinar will cover topics that include:

•The new generation of lightweight task-driven applications that leverage the mobile device UI
•The power of mobility to redesign communications, collaboration, and workflow to deliver actionable information on-demand
•The business value of increased operational efficiency
•The time-to-productivity advantages of a new application approach
•Meeting IT's demands for mobile security, management, and compliance
•Driving unnecessary cost out of the operation

Register Here!


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Kevin Benedict, Independent Mobile and M2M Industry Analyst, SAP Mentor Volunteer
Follow me on Twitter @krbenedict
Join the SAP Enterprise Mobility Group on Linkedin
Read The Mobility News Weekly
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Read The Field Mobility News Weekly
Read The Mobile Money News Weekly
Read The M2M News Monthly
Full Disclosure: I am an independent mobility analyst, consultant and blogger. I work with and have worked with many of the companies mentioned in my articles.

Mobile Expert Interview Series: Aberdeen Group's Andrew Borg

I was fortunate to have had the opportunity last week to interview Andrew Borg, senior research analyst for Wireless & Mobility at the Aberdeen Group (Twitter @mobileaberdeen). We discussed research they had recently conducted on the subject of enterprise mobility. 
Andrew Borg


Here are some of the findings from their research:

1) Mobility is a core strategic imperative for the enterprise. It is well past the point of early adopters. Less than 2% of Aberdeen’s survey respondents say they have NO intention of adopting mobility. It is now a given. There are new and increasing pressures on the corporation to accommodate mobility.

2) In 2011 enterprise mobility is not a nice to have, but a business requirement.

3) Security for mobile devices, mobile applications and mobile content is a big concern for the enterprise. As important as having secure mobile devices and apps are, it is even more important to have secure data. For this reason, Enterprise Mobility Management (EMM) solutions will be increasingly important for all enterprises. Managing the entire data lifecycle on the mobile device becomes critical. Enterprises cannot effectively manage data security until they have an EMM in place that they can use to build and enforce an enterprise security policy. Some of the EMM vendors Aberdeen is following are; Sybase’s Afaria, BoxTone, Zenprise, Good Technology and MobileIron.

Aberdeen studies the behaviors of the best-in-class as well as the industry average and laggards. Aberdeen found that best-in-class companies are 1.6 times more likely to have implemented EMM solutions than all other repondents. 2011 is expected to be the year of EMM, with the management of mobility becoming a core IT function in 2011.

4) The costs of a single mobile data compliance lapse, according to a recent Aberdeen survey, at the low end is estimated at $140,000, and at the high end over $1 million.

5) Today, when properly configured Apple iOS 4.2 is virtually equivalent in security to the BlackBerry system. Android remains behind, but Aberdeen believes they will catch up.

6) Aberdeen believes that SAP/Sybase’s Afaria product is a very powerful and complete EMM, but they cannot sit on their hands as there are many competitors rising up to challenge them on pricing, business models and functionality.

7) IT organizations are much more open to having third parties manage IT systems today than in the past. Systems integrators will play an increasingly important role in implementing, supporting and maintaining enterprise mobility solutions in the future.

8) Andrew believes the acquisition of Sybase by SAP was brilliant. If SAP executes it will be a market changer.

9) 62% of best in class (top performers) are deploying tablets. This is the fastest adoption of new technologies Aberdeen has seen. 2011 will be a banner year for tablets. iPads are ahead of the pack, but competition is coming on quickly and strong.

10) The secret to the iPad’s success is the large number of applications. This will help the iPad maintain its current momentum in the tablet market.

11) There is a huge security need for tablets. 76% of best-in-class companies using iPads are not securing them today. Unsecured tablets will become a big issue in 2011, as they are too oftenbeing used for business purposes without being properly secured.

Aberdeen Group conducts their research in a methodical and scientific manner. They get their information by surveying end-users directly, and focus on the business value of technology adoption. They document the best practices of best-in-class companies, as well as the processes, technologies, and services needed by the industry average and laggards. Companies are ranked based upon their overall business performance.

I want to thank Andrew for taking the time to share Aberdeen Group’s insights with us.

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Kevin Benedict, SAP Mentor, Mobile and M2M Industry Analyst
Phone +1 208-991-4410
Follow me on Twitter @krbenedict
Join SAP Enterprise Mobility on Linkedin:
http://www.linkedin.com/groups?about=&gid=2823585&trk=anet_ug_grppro

Full Disclosure: I am an independent mobility consultant, mobility analyst, writer and Web 2.0 marketing professional. I work with and have worked with many of the companies mentioned in my articles.

Predicting 100 Percent Mobile Application Development?

Mobile App Development
Israel Benjaminy from ClickSoftware recently published a blog article with the following statement, "Various studies predict that 70% or more of all workers will use modern mobile devices (smartphones and tablets)."  I heard additional supporting evidence of increasing popularity of mobile technologies while conducting an interview last week with Andrew Borg, senior research analyst, Wireless and Mobility, Aberdeen Group.  He stated that 62% of best in class (top performing companies) were deploying tablets.  This is the fastest adoption they have ever seen of new technologies. 

Benjaminy predicts, "It is the desktop client which is fading into the status of exception and "special case".  In this new world, there will be only one kind of client. It will treat all devices as mobile devices – whether you happen to use the software on your desktop computer with 21" display, your mobile tablet (usually 7"-10" display) or your smartphone (typically 3"-4"), you get access to the same functionality and just about the same user experience."  What do you think of this prediction?  Can you image a software development strategy that covers all devices including desktops?

Benjaminy continues, "This implies several more characteristics which will make the new breed of enterprise software much more useful as well as much more fun, due to the rich context available to a mobile device:
  • Location, movement (e.g. driving, walking, sitting down)
  • Status (e.g. working alone, working at customer location, in a meeting, on the phone, or off-duty)
  • Environment (e.g. in an office, a restaurant, a lecture room or a vehicle) etc.
The user interface will make full use of these rich cues to configure itself to our needs, infer the next steps we may wish to take, and select the right user interface action."

Benjaminy envisions a world where there is only one kind of mobile application that fits all devices and desktops.  He sees ERP solutions having an application layer that utilizes the mobile device features to add value to common everyday processes.  The data collection functions and feedback available in mobile devices can be integrated with content management, business intelligence and geospatially aware features to develop more intelligent applications.

I read another article last week about the economics of mobile applications.  The article suggested the economics of application development would trend toward one development strategy and methodology that would reduce the amount of work needed to support a wide variety of device types and operating systems.  This article supports Benjaminy's prediction.

What do you think about it?


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Kevin Benedict, SAP Mentor, SAP Top Contributor, Mobile and M2M Industry Analyst
Phone +1 208-991-4410
Follow me on Twitter @krbenedict
Join SAP Enterprise Mobility on Linkedin:
http://www.linkedin.com/groups?about=&gid=2823585&trk=anet_ug_grppro

Full Disclosure: I am an independent mobility consultant, mobility analyst, writer and Web 2.0 marketing professional. I work with and have worked with many of the companies mentioned in my articles.

Interviews with Kevin Benedict