Mobile Expert Video Series: Bryan Whitmarsh

In this segment SAP mobility guru Bryan Whitmarsh and I discuss Afaria (MDM) and SAP's new product called SAP Box.  SAP Box is similar to DropBox, but secured by Afaria.  Very interesting indeed!  The purpose is to give employees the capabilities of easily sharing content with other employees, but in a manner secured and approved by IT.
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Kevin Benedict, Head Analyst for SMAC (Social, MOBILE, Analytics and Cloud), Cognizant
Read The Future of Work
Follow me on Twitter @krbenedict
Join the Strategic Enterprise Mobility Linkedin Group
Full Disclosure: These are my personal opinions. No company is silly enough to claim them. I am a mobility analyst, consultant and writer. I work with and have worked with many of the companies mentioned in my articles.

Mobile Expert Video Series: Ingo Piroth

This is a particularly interesting discussion with SAP's VP of Mobility Serivces, North America, Ingo Piroth. We discuss mobile strategies, the latest trends, and the impact of social, analytics and cloud all working together.




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Kevin Benedict, Head Analyst for SMAC (Social, MOBILE, Analytics and Cloud), Cognizant
Read The Future of Work
Follow me on Twitter @krbenedict
Join the Strategic Enterprise Mobility Linkedin Group
Full Disclosure: These are my personal opinions. No company is silly enough to claim them. I am a mobility analyst, consultant and writer. I work with and have worked with many of the companies mentioned in my articles.

Mobile Commerce News Weekly-Week of October 14, 2012

The Mobile Commerce News Weekly is an online newsletter made up of the most interesting news, articles and links related to mobile commerce and marketing, mobile payments, mobile money, e-wallets, mobile banking, mobile ads and mobile security that I run across each week.  I am specifically targeting market size and market trend information.

Also read Enterprise Mobility Asia News Weekly
Also read Field Mobility News Weekly
Also read M2M News Weekly
Also read Mobile Health News Weekly
Also read Mobility News Weekly

eBay has announced that mobile apps have been downloaded 100 million times since being launched in late 2008, while users have listed 100 million items on its auction site using mobile devices. Read Original Content.

Mobile advertising should be mainstream in the next two to five years, predicts research firm Gartner in a report advising marketers to keep an eye on bar code marketing, mobile coupons and augmented reality. Read Original Content.

According to the Internet Advertising Bureau, Internet ad revenues reached $17 billion during the first half of 2012, compared to $14.9 billion in the year-ago period, with mobile ad spending going from $636m to $1.2bn over the same period. Read Original Content.

Founded in 1979, DSI is a global provider of Enterprise Mobility Solutions®, helping companies worldwide increase productivity and profitability regardless of data source, device type, operating system or network connectivity.  DSI serves clients globally through its offices in Australia, Canada, China, France, Hong Kong, India, Japan, Singapore, the United Kingdom and the United States.  This newsletter is sponsored in part by DSI.

Passengers who use Dubai’s public transport network will soon be able to swipe their mobile phones to pay their fares. It will mean that people with smartphones can pass them over sensors on access gates at Dubai Metro and on buses and water taxis. Read Original Content.

Mobile Expert Video Series: Mico Yuk

This week I am in Las Vegas attending SAP's TechEd.  Yesterday, I was able to meet up and have a great conversation with Mico Yuk, SAP Mentor and business analytics expert.  In this interview Mico describes how she sees enterprise mobility and business analytics working together.

You can read more from Mico Yuk at her blog - http://EverythingXcelsius.com.

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Kevin Benedict, Head Analyst for SMAC (Social, MOBILE, Analytics and Cloud), Cognizant
Read The Future of Work
Follow me on Twitter @krbenedict
Join the Strategic Enterprise Mobility Linkedin Group
Full Disclosure: These are my personal opinions. No company is silly enough to claim them. I am a mobility analyst, consultant and writer. I work with and have worked with many of the companies mentioned in my articles.

M2M News Weekly-Week of October 14, 2012


Welcome to M2M News Weekly, an online newsletter that consists of the most interesting news and articles related to M2M (machine to machine) and embedded mobile devices.  I aggregate the information, include the original links and add a synopsis of each article.  I also search for the latest market numbers such as market size, growth and trends in and around the M2M market.

Also read Enterprise Mobility Asia News Weekly
Also read Field Mobility News Weekly
Also read Mobile Commerce News Weekly
Also read Mobile Health News Weekly
Also read Mobility News Weekly

According to a new study from Pike Research, global investments in smart city infrastructures will reach $108 billion by 2020. Read Original Content.

Market research firm MarketsandMarkets expects cloud computing and smartphones to fuel a healthy 26.1 percent compound annual growth rate for the global M2M market, reaching close to $86 billion by 2017. Read Original Content.

According to ABI Research, the application enablement platform and connected device platform for the M2M market will grow to $3.85 billion by 2017. Read Original Content.

ILS Technology provides ready-to-use cloud based platforms to implement and manage M2M (machine to machine) and embedded wireless devices that connect to SAP.  ILS Technology simplifies deployments and offers unparalleled security to protect company and customer data and to ensure regulatory compliance. This newsletter is sponsored in part by ILS Technology. 

During a keynote at MobileCon in San Diego this week, Sanjay Poonen, president of technology and innovation products at SAP, highlighted his company's plans to use M2M and the cloud as opportunities for app development and new entrants in the mobile commerce space. Read Original Content.

TechNavio's analysts forecast the Global M2M Wireless Network Services market to grow at a compound annual rate of 29.4 percent over the period 2011-2015. One of the key factors contributing to this market growth is the increasing number of mobile devices and better network coverage. Read Original Content.


German operator group Deutsche Telekom has partnered with US SIM card solution provider Digi, which specialises in supplying industrial-grade M2M solutions. Read Original Content.

Option, a global leader in wireless connectivity, security and experience, today announces CloudGate, a secure and reliable 3G M2M gateway that brings new levels of flexibility and ease of deployment for M2M solutions in the US market. Read Original Content.

Mobile Expert Video Series: Puneet Suppal on SAP Hana

Is your company looking at monitoring and measuring social sentiment or opinion mining?  What is social sentiment?  Social sentiment analysis is designed to determine the attitude, opinion, emotional state, or intended emotional communication of a group.  Companies want to know what the online world thinks of their products, services and brand.  Social Sentiment analysis is where several technologies all work together SMAC - social, mobile, analytics and cloud.  In this interview with SAP's Hana Platform member Puneet Suppal, we discuss how it all works together.

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Kevin Benedict, Head Analyst for SMAC (Social, MOBILE, Analytics and Cloud), Cognizant
Read The Future of Work
Follow me on Twitter @krbenedict
Join the Strategic Enterprise Mobility Linkedin Group
Full Disclosure: These are my personal opinions. No company is silly enough to claim them. I am a mobility analyst, consultant and writer. I work with and have worked with many of the companies mentioned in my articles.

Enterprise Mobility, Risk Management and Remote Job Sites


This week I am at SAP's TechEd in Las Vegas.  Please give me a shout-out if you are here and would like to meet up and discuss mobile strategies!

I had the opportunity to spend time with a large international construction company last week.  This construction company does a lot of work in remote locations in Africa, the Middle East and in Latin America.  In fact, this construction company was the one that flew in drilling equipment that was used to rescue the 33 Chilean miners a few years ago.  They work on massive projects.  Projects that can involve hundreds of millions of dollars. 

The CIO of this large construction company shared with me that the secret to being successful at managing massive and remote projects is visibility and risk reduction.  Money can be lost very quickly on large projects, and if managers are not aware of the losses things can get out of control fast.

The CIO added that most construction companies couldn’t compete with them on large projects because they do not have the enabling infrastructure, processes and methodologies in place to handle the complexity and risk management.  He added that mobile solutions are a critical ingredient.

Large and remote projects often do not have communication infrastructure available, so the construction company must bring in their own.  They set-up communications, and then wirelessly connect all of their ERP and management systems to the remote job shack or trailer – sometimes in the middle of the jungle or desert.  Mobile devices are then used within these environments to manage operations via data collection, alerts, queries, and reports.

Visibility, and the speed in which managers have visibility to problems, is the determining factor to successful management in these environments.  Managers need to know about problems immediately so they could be fixed immediately or a Plan A can be switched to a Plan B or C.

The key take-a-ways from this conversation were the following:
  • Mobile solutions are required to effectively management remote job sites and operations.
  • The ability to effectively manage remote jobs requires real-time visibility via mobile solutions.
  • The inability to manage in real-time is a barrier to entry to many companies.  Mobile solutions, the right infrastructure, back-end systems and a faster operational tempo are competitive advantages.
  • Having the ability to communicate in real-time, collect, process, analyze and report on data quickly enables companies to reduce their risk exposure and take on larger projects.

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Kevin Benedict, Head Analyst for SMAC (Social, MOBILE, Analytics and Cloud), Cognizant
Read The Future of Work
Follow me on Twitter @krbenedict
Join the Strategic Enterprise Mobility Linkedin Group
Full Disclosure: These are my personal opinions. No company is silly enough to claim them. I am a mobility analyst, consultant and writer. I work with and have worked with many of the companies mentioned in my articles.

Field Mobility News Weekly – Week of October 14, 2012


The Field Mobility News Weekly is an online newsletter made up of the most interesting news and articles related to field mobility that I run across each week.  I am specifically targeting information that reflects market data and trends.

Also read Enterprise Mobility Asia News Weekly
Also read M2M News Weekly
Also read Mobile Commerce News Weekly
Also read Mobile Health News Weekly
Also read Mobility News Weekly

GroveWare Technologies and the USDA have formed a partnership for a mobile data collection project enabling soil scientists across the country to complete site observations using an iPad, iPhone or other tablet or smartphone.  Read Original Content

CDS Global has launched a web-based platform for data collection from digital newsstands to collect sales data, standardize it, and make it available in a variety of dashboards that allow publishers to automatically generate reports.  Read Original Content

ClickSoftware is an SAP mobility partner and the leading provider of automated workforce management and optimization solutions for every size of service business.  This newsletter is sponsored in part by ClickSoftware.

Getac has announced the launch of the Z710 Android rugged tablet for public utilities, logistics, and automotive applications that must operate in extreme work environments. Read Original Content

The report from a recent study by Esri, “The Business Benefits of GIS for Utilities”, reveals that 45 percent of respondents reported more than 10 percent productivity gain due to the use of mobile GIS.  Read Original Content


A new telematics platform from Zonar Systems collects data directly from a vehicle’s electronic control module, integrates that information with satellite GPS readings and transmits the data over 3G networks.  Read Original Content

Enterprise Mobility Asia News Weekly – Week of October 14, 2012




Welcome to Enterprise Mobility Asia News Weekly, an online newsletter that consists of the most interesting news and articles related to enterprise mobility in Asia.  Asia is predicted to be the fastest area of growth for enterprise mobility between now and 2016.

Also read Enterprise Mobility Asia News Weekly
Also read Field Mobility News Weekly
Also read M2M News Weekly
Also read Mobile Commerce News Weekly
Also read Mobile Health News Weekly

Indonesia is becoming more important to the world’s largest tech companies, with more than 30 million Internet users and a mobile-phone penetration of 78 percent.  The Wall Street Journal features “Indonesia’s Top 10 Tech Start-Ups”.  Read Original Content

Air China has officially launched its mobile website in the United States, allowing passengers to check flights, purchase air tickets, view reservations, book special meals, and inquire about free baggage allowance policies.  Read Original Content

According to market researchers, smartphone penetration is nearing 50 percent in China’s largest cities, and the gross transaction value of mobile payments in the country is currently at $2.5 billion and predicted to grow to $40 billion by 2014.  Read Original Content

Antenna Software provides a complete cloud-based enterprise mobility suite that enables both IT pros and business executives alike to create and manage mobile apps, websites and content across the entire business.  This newsletter is sponsored in part by Antenna Software.

Results of an Australian survey by Good Technology indicate that 88 percent of respondents admit to working outside of regular hours on their mobile device.  Read Original Content

Australian firm Handset Detection has developed technology that allows customers to find out which mobile devices are accessing their websites, and now customers can do so locally by installing the system on their own servers.  Read Original Content

Mobile Expert Video Series: Jeff Wallace

How does a large multinational company think about and develop an enterprise-wide mobile strategy?  That is the question I asked mobility expert Jeff Wallace - listen to his answer here.


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Kevin Benedict, Head Analyst for SMAC (Social, MOBILE, Analytics and Cloud), Cognizant
Read The Future of Work
Follow me on Twitter @krbenedict
Join the Strategic Enterprise Mobility Linkedin Group
Full Disclosure: These are my personal opinions. No company is silly enough to claim them. I am a mobility analyst, consultant and writer. I work with and have worked with many of the companies mentioned in my articles.

Mobile Expert Video Series: Michael King

This week I am in beautiful Silicon Valley in California where I met up with, and had the honor of interviewing Michael King, former Gartner mobility analyst and now Director of Mobile Strategies with up-and-coming mobility vendor Appcelerator.  In this segment of Mobile Expert Video Series, we discuss the concept of BYOA (bring your own apps), and the criteria he used when looking for a mobility vendor to join.


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Kevin Benedict, Head Analyst for SMAC (Social, MOBILE, Analytics and Cloud), Cognizant
Read The Future of Work
Follow me on Twitter @krbenedict
Join the Strategic Enterprise Mobility Linkedin Group
Full Disclosure: These are my personal opinions. No company is silly enough to claim them. I am a mobility analyst, consultant and writer. I work with and have worked with many of the companies mentioned in my articles.

Mobility News Weekly-Week of October 7, 2012


The Mobility News Weekly is an online newsletter made up of the most interesting news and articles related to enterprise mobility that I run across each week.  I am specifically targeting information that reflects market data and trends.

Also read M2MNews Weekly

In a survey conducted by Virgin Media Business, more than a third of CIOs in the UK believe that Apple will eventually gain the upper hand over Samsung in the battle over being the preferred business device. Read Original Content.

Depicting the shifting trend in market, around 32 percent of smartphone users shop using their mobile handsets, according to a recent report by communication agency Havas Media's mobile marketing network Mobext India. Read Original Content.

Despite the excitement surrounding the new iPhone, the volume of new smartphone shipments is lower than expected. NPD DisplaySearch downgraded its 2012 forecast of new purchases from 220-230 million to 177 million. The volume of replacement phones, however, is expected to increase as new smartphones enter the market. Read Original Content.


Mobile Health News Weekly-Week of October 7, 2012


The Mobile Health News Weekly is an online newsletter made up of the most interesting news and articles related to mobile health that I run across each week.  I am specifically targeting information that reflects market data and trends.

Also read M2MNews Weekly

The global patient monitoring systems market has been forecast to increase at a compound annual growth rate of 6.04 percent over the period between 2011 and 2015. Read Original Content.

Preventice has found that about 2.2 million patients globally are using wireless monitoring, a figure estimated to approach 5 million by 2015. The company also said the global patient monitoring market will reach $9.3 billion by 2014. Read Original Content.

The mobile health industry is expected to grow from $1.7 billion in 2010 to $5.7 billion in 2015, according to estimates from Dallas-based market research firm Parks Associates. Read Original Content.

Antenna Software provides a complete cloud-based enterprise mobility suite that enables both IT pros and business executives alike to create and manage mobile apps, websites and content across the entire business.  This newsletter is sponsored in part by Antenna Software.

According to New York-based market research firm, GlobalData, the worldwide mobile healthcare market in 2011 was around $1.2 billion, the MH reporter wrote. By 2018, it is poised to hit $11.8 billion. Read Original Content.

Mobile Expert Video Series: Sahara Alexis

This week I am in San Ramon, California and had the privilege of meeting with and interviewing mobility expert and Cognizant Mobility's Head of Advisory Services, Sahara Alexis.  Sahara racks up the frequent flyer mileage meeting with large enterprises around the world and talking about mobile strategies.  What a strange job.



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Kevin Benedict, Head Analyst for SMAC (Social, MOBILE, Analytics and Cloud), Cognizant
Read The Future of Work
Follow me on Twitter @krbenedict
Join the Strategic Enterprise Mobility Linkedin Group
Full Disclosure: These are my personal opinions. No company is silly enough to claim them. I am a mobility analyst, consultant and writer. I work with and have worked with many of the companies mentioned in my articles.

Determining Anticipated ROIs for Enterprise Mobility


Over 90% of companies today believe enterprise mobility is "very important" to "critical" to their company’s future success according to a recent study I completed.  Yet identifying ROIs is still a major challenge.  It seems intuitively people recognize enterprise mobility is a revolution that will change competitive landscapes, but they are still unsure as to exactly how it will impact their company.

I propose that we as individuals understand how mobile technologies have changed our own lives, and  believe the same will happen in our businesses.  The challenge is that mobile technology can provide big changes - real-time data, real-time visibility, real-time analytics, real-time alerts and notifications, real-time KPI monitoring, real-time workforce tracking, real-time job status and real-time schedules, unified and 360 degree views of our operational areas, etc, and these capabilities can change entire processes, businesses, industries, service level agreements, customer interactions, and entire business models.  How do you measure that?

These are big changes that will take some study to fully understand their impact on each of our own unique industries and markets.
Click to Download the Complete and Free Report
Because enterprise mobility can impact everything about a business, the business must work with the IT teams to determine anticipated ROIs and mobile strategies.  How do you measure competitive advantages and better, faster decision making?  How do you measure the anticipated impact of providing better and faster customer service?  How do you measure doing business at a faster tempo with mobile technologies?


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Kevin Benedict, Head Analyst for SMAC (Social, MOBILE, Analytics and Cloud), Cognizant
Read The Future of Work
Follow me on Twitter @krbenedict
Join the Strategic Enterprise Mobility Linkedin Group
Full Disclosure: These are my personal opinions. No company is silly enough to claim them. I am a mobility analyst, consultant and writer. I work with and have worked with many of the companies mentioned in my articles.

Mobile Commerce News Weekly-Week of October 7, 2012




The Mobile Commerce News Weekly is an online newsletter made up of the most interesting news, articles and links related to mobile commerce and marketing, mobile payments, mobile money, e-wallets, mobile banking, mobile ads and mobile security that I run across each week.  I am specifically targeting market size and market trend information.

Also read M2MNews Weekly

In 2012 mobile commerce sales in the U.S. grew year over year 98.6 percent to $20.85 billion from $10.50 billion in 2011. Read Original Content.

Starbucks will be integrating Square’s mobile payment system into many of its U.S. stores this fall, in addition to investing $25 million in Square. Read Original Content.

According to a study released by the Pew Research Center’s Internet and American Life Project and Elon University’s Imagining the Internet Center, swiping mobile phones could replace cash and credit cards both online and in stores within the next decade. Read Original Content.

Founded in 1979, DSI is a global provider of Enterprise Mobility Solutions®, helping companies worldwide increase productivity and profitability regardless of data source, device type, operating system or network connectivity.  DSI serves clients globally through its offices in Australia, Canada, China, France, Hong Kong, India, Japan, Singapore, the United Kingdom and the United States.  This newsletter is sponsored in part by DSI.

Debenham’s latest research suggests mobile shoppers are more lucrative, shopping more often and spending more than in-store customers, but they are also far more fickle and will change brands if an experience is not good. Read Original Content.

The Merchant Customer Exchange announced that Dunkin' Brands, parent company of Dunkin' Donuts and Baskin-Robbins, has committed to the mobile-commerce solution. Read Original Content.


Based on several online surveys of mobile device owners, a study by Javelin reveals that mobile shopping has become a $20 billion business. More than $20.7 billion was spent using a mobile device over the past year. Read Original Content.

According to Deloitte, In the U.S., using apps and mobile web sites while shopping accounted for a 5 percent bump in retail sales, equating to $159 billion in in-store sales. In the UK the proportion was slightly higher, but that the actual value was lower: mobile usage gave a 6 percent bump, or 24.7 billion in sales. Read Original Content.

Online auction site eBay has revised its forecast for global transactions through mobile to $10 billion for 2012 after this week it saw the 100 millionth download of its app and 100 million listings through mobile. Read Original Content.

Square, the largest mobile payments company, has now reached a $3.25 billion valuation after raising $200 million as it readies to go global. Read Original Content.

Mobile device experts estimate that payments using Near Field Communication-equipped cellphones will account for $240 billion in spending worldwide in 2012 and more than $670 billion by 2015. Read Original Content.

According to a recent survey by TCS the average featured firm was due to spend $17.9 million on mobile technologies, marketing, customer service and similar areas in 2012. Read Original Content.

The Mobile Marketing Association, in partnership with exchange4media, has released the first mobile advertising spend report for India, which estimates the size of the current spend at Rs 180 crore, and is expected to increase by 40 percent in the next 12 months. Read Original Content.

Mobile advertising revenue reached a new high of $1.6 billion last year, according to data from the Interactive Advertising Bureau. Read Original Content.

Sky Technologies has been making SAP mobility easy since 1998. With Sky, you can mobilize your business and empower your team with solutions that are quick to install, easy to use, highly secure, and already proven in hundreds of SAP mobility projects across the globe. This newsletter is sponsored in part by Sky Technologies.

eMarketer projects that Facebook will pull in about $72.7 million in U.S. revenue this year from advertising on mobile devices. Read Original Content

The UK mobile marketing industry is currently worth over £330 million. As recently as 2010, the sector was worth just £85 million per year and this phenomenal growth is set to continue. Read Original Content.


Recent Articles by Kevin Benedict


Whitepapers of Note




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Kevin Benedict, Head Analyst for SMAC (Social, MOBILE, Analytics and Cloud), Cognizant
Read The Future of Work
Follow me on Twitter @krbenedict
Join the Strategic Enterprise Mobility Linkedin Group
Full Disclosure: These are my personal opinions. No company is silly enough to claim them. I am a mobility analyst, consultant and writer. I work with and have worked with many of the companies mentioned in my articles.

Interviews with Kevin Benedict