Showing posts with label syclo. Show all posts
Showing posts with label syclo. Show all posts

Learning about The Real World of Enterprise Mobility in Scotland

Edinburgh, Scotland
It is valuable for me to leave the office and spend time with different IT teams wrestling with real world enterprise mobility challenges from time to time.  This week I had the privilege of working with a team in Scotland.  We explored the use of MEAPs (mobile enterprise application platforms), the role of HTML5, MDM (mobile device management), IDEs (integrated development environments), mobile business strategies, and how to create RFIs for mobile solutions.  This was the general overview, after those sessions, we jumped into how each of those components work in the real world - where nearly every company has a challenging mixture of back office applications and legacy systems.

In the real world there are many bespoke/custom software applications.  There are good software applications and bad.  There are software vendors that don't want to expose their data to other vendors or mobile apps.  There is corrupt and incomplete data. There are mobile applications that don't work well.  There are old, expensive handheld computers with out-dated mobile operating systems.  There are old mobile apps that only run on old handhelds.

Let me digress for a minute and just say - Microsoft has purposefully destroyed the ruggedized handheld industry.  They stopped developing upgrades to Windows Mobile 6.x and left the entire industry of handheld manufacturers desperate for something new to sell.  They chose to not provide an upgrade path, nor a replacement.  This is like laptop manufacturers trying to sell MS-DOS based laptops today.  It is bad for both the customer and for all the ruggedized handheld manufacturers.  Shame on you Microsoft.

Back to the subject of real world enterprise mobility.  In the real world - there will need to be multiple platforms that support mobile solutions in many companies.  They may need a campaign based mobile marketing platform.  They may want an HTML5 environment for online only mobile apps that is separate from their MEAP environment that supports field services with online/offline mobile app capabilities.  There may also be a B2C environment that is unique and focused on providing multimedia experiences, or mobile banking.

All of these real world discussions, with a Scottish accent, make for a great experience.

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Kevin Benedict, Independent Mobile Industry Analyst, Consultant and SAP Mentor Alumnus
Follow me on Twitter @krbenedict
Full Disclosure: I am an independent mobility analyst, consultant and blogger. I work with and have worked with many of the companies mentioned in my articles.

Field Mobility and M2M News Weekly – Week of April 29, 2012

The Field Mobility and M2M News Weekly is an online newsletter made up of the most interesting news and articles related to field mobility that I run across each week.  I am specifically targeting information that reflects market data and trends.

Also read Enterprise Mobility Asia News Weekly
Also read Mobile Commerce News Weekly
Also read Mobile Marketing News Weekly
Also read Mobile Health News Weekly
Also read Mobility News Weekly

Cisco Systems predicts there will be over ten billion mobile internet-connected devices in 2016, including M2M modules. Read Original Content

Telenor Connexion has been selected by Microwave Technology to provide an M2M solution to connect scientists in the field across six continents, enabling them to provide a worldwide tracking and monitoring system for wildlife. Read Original Content

A white paper is available from UBM Techweb entitled, “Two Roads to Mobile Workforce Management: Choosing Between On-Premises and Cloud Delivery.” Read Original Content

Since 1995, Syclo has enabled hundreds of companies in 37 countries and industries supercharge their businesses with mobility.  This newsletter is sponsored in part by Syclo. http://www.syclo.com/.

Trimble has launched the next-generation of its Trimble GPS Pathfinder family — the Trimble Pro 6H and Pro 6T receivers for GIS and mobile mapping. Read Original Content

NEC and Wyless have partnered to create a strategic alliance to explore end-to-end M2M service opportunities. Read Original Content


A survey conducted by Ryzex and 1st Touch in the UK revealed that 67 percent of local government and social housing organizations have integrated rugged or semi-rugged mobile technology. Read Original Content

SAP's Sanjay Poonen on Mobile Strategies

I interviewed SAP's Sanjay Poonen yesterday and he referred me to this video on SAP's mobile strategies for additional information.  Enjoy!



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Kevin Benedict, Independent Mobile Industry Analyst, Consultant and SAP Mentor Alumnus
Follow me on Twitter @krbenedict
Full Disclosure: I am an independent mobility analyst, consultant and blogger. I work with and have worked with many of the companies mentioned in my articles.

SAP's Sanjay Poonen Discusses Mobile Strategies with Kevin Benedict

SAP's Sanjay Poonen
Yesterday afternoon, I had the pleasure of spending time on the phone with Sanjay Poonen discussing SAP's intent to acquire Syclo, and other SAP related mobile strategies.  Sanjay's current titles are President and Corporate Office, Technology and Innovation Products, Head of Mobile Division, SAP AG.

Sanjay shared that SAP's ambitions are to turn enterprise mobility into a €1 billion business for SAP.  This will take some work, acquisitions and partnerships.  He called this strategy Mobile 2.0.  He said many of the mobile apps that SAP is getting with the intended acquisition of Syclo can be $50 million businesses on their own.

[This article is based on my personal notes of our discussion, not Sanjay's exact words.]

I said, "In 2010 you acquired Sybase.  In 2012 you announced the intent to acquire Syclo.   How do you see these two mobility vendors fitting together within SAP’s mobility strategy?"

Sanjay responded that SAP wants Syclo primarily for their design environment, mobile apps and app frameworks.  He said Syclo has great business process, and business logic design environments that will be very useful to SAP customers.  He said the point of the acquisition is not to get another mobile platform, as SAP does not need another mobile platform, but to gain mobile apps and app frameworks.  

I pressed Sanjay on his reasons for wanting to acquire Syclo.  He said they had looked at everybody, but SAP didn’t need another proprietary mobile platform (SUP will do), they needed enterprise mobility apps and Syclo was the best fit for this need.  They have a large inventory of enterprise mobility apps.

Syclo, however, does not have a flashy HTML5 development environment, so companies requiring those development environments can choose SDKs (software development kits) from SAP partners Sencha, Appcelerator, Adobe and ClickSoftware to name a few.  In Sanjay's press conference a couple of weeks ago, he said the partnership around Sencha, Adobe's PhoneGap and Appcelerator may actually be the most exciting part of SAP's recent announcements.  Sanjay said SAP is happy to be the mobile platform in the middle, as long as partners support SAP's mobility platform, everyone can play nice.

Sanjay said he intends to highlight the Sybase 365 products much more than in the past.  Sybase 365 is and will play a big role in mobile banking which is a hot and emerging market.

I asked Sanjay to make a prediction.  I asked him what percentage of new enterprise mobility apps in 2014 will be based on HTML5.  He predicted 35%.  He added by 2015 it will likely be 50%.

I asked Sanjay about the role of ClickSoftware in this developing SAP mobile ecosystem.  He said ClickSoftware has expertise and strengths that offer unique value to SAP users and they are a valuable part of the SAP ecosystem.

More from Sanjay Poonen!!!


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Kevin Benedict, Independent Mobile Industry Analyst, Consultant and SAP Mentor Alumnus
Follow me on Twitter @krbenedict
Full Disclosure: I am an independent mobility analyst, consultant and blogger. I work with and have worked with many of the companies mentioned in my articles.

Field Mobility and M2M News Weekly – Week of April 22, 2012

The Field Mobility and M2M News Weekly is an online newsletter made up of the most interesting news and articles related to field mobility that I run across each week.  I am specifically targeting information that reflects market data and trends.

Also read Enterprise Mobility Asia News Weekly
Also read Mobile Commerce News Weekly
Also read Mobile Marketing News Weekly
Also read Mobile Health News Weekly
Also read Mobility News Weekly

According to Analysis Mason, three trends for small and medium enterprises over the coming year are:  More mobile cloud applications, including mobile device management; M2M fleet management solutions; and increased reliance on indirect sales channels. Read Original Content

ABI Research predicts that shipments of cellular M2M modules produced in China will reach 13.6 million units by 2016, making up almost 40 percent of modules shipped in Asia. Read Original Content

Since 1995, Syclo has enabled hundreds of companies in 37 countries and industries supercharge their businesses with mobility.  This newsletter is sponsored in part by Syclo. http://www.syclo.com/.

Boeing is developing an Android-based secure and encrypted mobile phone, targeting the defense and intelligence sectors, as well as commercial markets.  The launch of the “Boeing Phone” is expected in late 2012. Read Original Content


Intel has unveiled the Studybook, a rugged tablet developed for use in schools around the world, including developing countries. Read Original Content and Read More Original Content

An upgraded smartphone app from Allrecipes.com uses barcode scanning of grocery store items to find recipes that use each item. Read Original Content

SAP's Acquisition of Sybase in 2010 Revisited - A Third Cup of Coffee


Cup #1
A third cup of Java's "bowl of soul" coffee, and now I am having flashbacks to May 2010.  I was and am a big fan of SAP's acquisition of Sybase.  I was a long time partner of Sybase and valued their mobile middleware, which I embedded in my mobile business apps for years. The cautions I shared in 2010, were that Sybase did not have a library of mobile apps or a robust SDK at that time, and businesses still needed to figure out how to get mobile apps.

[Kevin Benedict, May 12, 2010]  … none of [Sybase’s] solutions provide a company with mobile applications that solves their [business] problems.  A database is not an application.  Synchronization is not an application.  Mobile device management is not an application.  All of these solutions are just pieces that offer no value unless somebody builds something with them.

[Kevin Benedict, May 12, 2010]  Sybase is not a mobile application company.  They have great mobile middleware, mobile databases, synchronization and integration technology and mobile device management.  However, none of these products provide a company with a mobile applications that solves their problems.

Cup #2
[Kevin Benedict, May 13, 2010]  Sybase is not known for their mobile applications.  They primarily license mobile middleware and mobile databases to companies that develop mobile software applications.  SAP users need mobile applications.  Mobile applications, not mobile middleware, provide the ROIs customers seek.

[Kevin Benedict, May 12, 2010]  Sybase does not have an SDK.  How can a large enterprise with custom mobility needs build an application?  

OK, I am back to 2012!

SAP's announced intent to acquire Syclo last week will provide SAP with a proven SDK, a library of valuable mobile applications and a mobile app customer base.  These are good.  These were the missing pieces of the puzzle.  With this acquisition, however, there will be some overlap in capabilities between Sybase and Syclo as this 2010 interview with Syclo's EVP Jeff Kleban reveals (oh no!  Another 2010 flashback!!!!).

Cup #3
[Kevin] Who is Syclo's biggest competitor? [Jeff] It varies since there are so many point solutions in the market, but if a customer were looking for a MEAP, they will tend to look at Syclo and Sybase who are the leaders.   

Soon both MEAP vendors will be owned by SAP.  SAP will, I expect, continue to port the Syclo solutions onto SUP to unify the solutions.  I am scheduling a call with the SAP mobility team next week to learn more.

The new partnerships with Adobe's PhoneGap, Sencha Touch and Titanium SDK from Appcelerator will give mobile app developers even more tools and options for rapid application development.  In addition, long term SAP partners Open Text, Sky Technologies and ClickSoftware also have mobile solutions and SDKs that are tightly integrated with SAP solutions.  Again, this is good for the SAP ecosystem, although a plethora of choices does not always make for speedy decision making and lower TCOs (total cost of ownership).

It now seems the pieces to the enterprise mobility puzzle are on the table, however, the puzzle picture to be solved is unknown in many cases.  The problem for many companies, is the lack of strategy.  Now that developers have the technologies and tools - what are they to develop?  This is most often a decision that the business must make.  The business must paint the puzzle picture.  They must understand how enterprise mobility and mobile apps can and will change the competitive landscape of their industries.  The business must understand this and work with developers to take advantage of mobility.

It would be sad for the developers to have a wide selection of powerful tools to develop innovative mobile solutions, but then not be able to get the business to paint the picture or to re-engineer their processes to take advantage of them.

On a side note - Just because all of these tools are now available, it does not mean a company should develop their own mobile solutions.  Companies may be better off out-sourcing, subscribing to a cloud based solution or purchasing an off-the-shelf app.  There are a lot of different points to consider. We will discuss this in more details soon.

***Next week on April 26th I will be speaking in Atlanta at a lunch event organized by Motorola and ClickSoftware.  If you are interested in attending please register here.  I will be providing an update on my latest research into enterprise mobility, best practices and mobile strategies.

Read more on the subject of SAP's intent to acquire Syclo here:
SAP Acquires Syclo - A First Analysis Over Coffee  
SAP Acquires Syclo – A Second Cup of Coffee and 25 Comments
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Kevin Benedict, Independent Mobile Industry Analyst, Consultant and SAP Mentor Alumnus
Follow me on Twitter @krbenedict
Full Disclosure: I am an independent mobility analyst, consultant and blogger. I work with and have worked with many of the companies mentioned in my articles.

Field Mobility and M2M News Weekly – Week of April 15, 2012

The Field Mobility and M2M News Weekly is an online newsletter made up of the most interesting news and articles related to field mobility that I run across each week.  I am specifically targeting information that reflects market data and trends.

Also read Enterprise Mobility Asia News Weekly
Also read Mobile Commerce News Weekly
Also read Mobile Marketing News Weekly
Also read Mobile Health News Weekly
Also read Mobility News Weekly

Google Maps currently covers 187 countries, providing 26 million miles of driving directions and covering 75 percent of the world’s population. Read Original Content

An enterprising team in Los Angeles has created Road Stoves, allowing customers to locate their favorite mobile food vendor. Mobile food vendors install GPS units in their trucks and customers can download an iPhone or Android app to locate the participating vendors. Read Original Content

Tablets and smartphones could become the control point for the connected, automated home of the future, allowing homeowners to dim the lights, open the curtains, engage the alarm or check in on our kids via video feed. Read Original Content

Since 1995, Syclo has enabled hundreds of companies in 37 countries and industries supercharge their businesses with mobility.  This newsletter is sponsored in part by Syclo. http://www.syclo.com/.

A new system utilizing bar codes and smart printers has allowed Koegel Meats of Flint, Michigan to streamline their antiquated labeling and product tracking operations. Read Original Content

Consulting firm Burns and McDonnell has found that using rugged tablets and specialized mobile data collection applications has markedly increased the efficiency and accuracy of data collected by its field staff. Read Original Content


Siemens and Streetline have partnered to create an M2M solution for urban parking limitations.  Wireless sensors detect the presence of vehicles in individual parking spaces.  A free smartphone app provides real-time data to motorists, guiding them to available parking spaces, allowing them to keep track of the time left on the meter, and pay for parking. Read Original Content

SAP Acquires Syclo – A Second Cup of Coffee and 25 Comments

This is the second article in this series on SAP's announced intent to acquire Syclo.  You can read Part 1 here.

I am now on my second cup of coffee, a different day, but still pondering SAP's announced acquisition of Syclo.  On the Linkedin group,  SAP Enterprise Mobility (you should all join!), I conducted a poll.  The question was, “Do you think SAP's announced intention to acquire mobility vendor Syclo is a good move?"  Here are the poll results and comments as of this afternoon (105 respondents):

72% - YES
17% - NO
10%   - I don’t know

It seems the overwhelming opinion is that it will be a good thing, however, many of the comments seemed to reflect more frustration from the SAP ecosystem than the poll numbers reflected.  IT departments and systems integrators are obviously having a challenge keeping up with this rapidly evolving field and SAP's moves.

Comments:
  1. I think this will add more confusion for customers and partners who I am sure are scratching their head and trying to figure out which way to go now.
  2. I think SAP will benefit from this acquisition, especially in the utilities sector.
  3. Syclo already supports SUP, so it makes sense to add it to SAPs mobile portfolio.
  4. The only logical conclusion I can draw is that they [SAP] probably wanted to keep Oracle away.
  5. SAP has been selling SUP licenses by millions so it would be interesting to see how those customers will react now.
  6. Syclo has a suite of well-respected vertical mobile applications, which already run on the SUP platform. 

By blending the two I see a flexible, broad-brush, technical platform with industry focused market messaging and improved ability to execute/deliver. 
I therefore see this as a good thing for SAP and for customers who wish to get into mobility.
  7. This will upset partner companies like ClickSoftware who are heavily investing in SAP and the SUP platform.
  8. I think [success] will depend on how well SAP is able to integrate Syclo Agentry platform and Syclo SMART suite with SUP, as they all have very distinct and desirable features.
  9. In my eyes SAP has not done a good job at offering a simple mobility roadmap.  It is confusing.
  10. I definitely think that the acquisition of Syclo will be beneficial for both Syclo and SAP.
  11. SAP customers favor standards and stability!!! 
With SUP the mobility platform already became very complex with too many possibilities and no clear direction. 
Partners are already hesitating to invest, as they don’t know how the whole thing is evolving.
  12. What’s the message to customers who just bought some SUP licenses and just started an EAM project?! What do they say to partners which invested in SUP Apps?! What do all the account executives at SAP tell their customers after preaching that Sybase is the answer to all mobility questions for a year now?
  13. SAP is just losing its credibility with customers and partners.
  14. This move is throwing the whole mobility efforts back by at least 12 months.
  15. 

It’s unclear at the moment how the Agentry platform fits, but I can see SAP merging functionality into the SUP MBO/Integration components to further improve the integration capability of the platform.
  16. SAP has already more choices to mobilize their workforce than they can explain to clients. Why invest in one more absolutely different solution with a new server, a new landscape, new licensing and even worse, no real 4GL?
  17. Clients already dealing with Sybase, now need to communicate with SAP, but these guys have no idea on how to get more licenses. Ask 10 sales people and get 20 different answers....
  18. Before investing into a new product, SAP should do their homework and solve the main 
issues they have - the lack of a clear and fair license strategy to their clients that is communicated through all channels.
  19. I have seen Syclo and ClickSoftware’s scheduler integrated and deployed at a utilities.  It was an EAM implementation. It was not initially a happy marriage but nevertheless provided a good ability to extend SAP to Ruggedized devices with good capability to integrate with GIS thrown in.
  20. My guess is that SAP bought Syclo for the following reasons; Syclo customers, Syclo employees and their expertise within field services and asset management.
  21. What is the road map for Syclo's Agentry framework?
  22. This will result in confusion on the part of many customers who were looking at the SAP EAM Mobile solution.
  23. Once the dust settles, I think this will turn out to be a long-term winner.
  24. SAP customers and partners now face a daunting task of updating their own SAP mobility strategy - for the 9th time?
  25. From the point of view of a customer still trying to work out its mobile strategy this constant change is simply making me wait. I'm not about to make a major investment in skills and technology for a mobile platform that might become obsolete with SAP's next purchase. SAP need to let things stabilize now. Please...

Change is always difficult, and rapid change is even more difficult.  I worked with the folks at SAPinsider on an analyst paper a couple of months back and we found that developing a mobile strategy was one of the biggest challenges.  This intended acquisition is likely to make developing a mobile strategy even more of a challenge in the short term.

Click on Image to Enlarge
Next week, on Thursday, April 19th, I will be participating with Syclo on a webinar organized by ASUG. I will be talking about the role of mobile enterprise application platforms now and in the future.   I hope you can join us, register here.

Read Part 1 of this series here.
Read Part 3 of this series here.


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Kevin Benedict, Independent Mobile Industry Analyst, Consultant and SAP Mentor Alumnus
Follow me on Twitter @krbenedict
Full Disclosure: I am an independent mobility analyst, consultant and blogger. I work with and have worked with many of the companies mentioned in my articles.

SAP Acquires Syclo - A First Analysis Over Coffee

WARNING!  These are my (Kevin Benedict's) personal thoughts and opinions pondered over a cup of my favorite coffee shop's bowl of soul, on the outdoor patio, in the warm spring sunshine of Boise, Idaho.

My first thought when I received the news today that SAP is acquiring Syclo, was, "Smart move SAP!" I respect the fact that SAP is willing to double down on enterprise mobility.  I also respect the fact that SAP is willing to brave the inevitable criticism for having bought the same solution twice.   SAP has smart leaders.  They have made an aggressive and brave decision with this acquisition.  I think they recognized an unmet need, estimated the impact, valued the market and fixed it.  I am sure this was not an easy decision.  It will raise many questions, but I am sure it will make Sapphire 2012 even more interesting (perhaps even more than Van Halen in concert).

SAP has doubled down on enterprise mobility, while Oracle is still not even in the game.  I find it fascinating that the SAP leadership has a vision and is charging ahead while Oracle is on the sidelines.  How curious.
Oracles on the Sidelines

SAP thought they were getting all of the features that Syclo offers (MEAP, SDK, production ready mobile apps, experience, talent, etc.) when they bought Sybase in 2010. However, once they had critically examined Sybase post-acquisition, they realized there were gaps.  Mainly, they spent $5.8 billion, in large part to gain a mobile solution, but then realized there were no batteries included (i.e. mobile apps).

Syclo, on the other hand, offers not only a mobile middleware platform (some say it is better than SUP), but has many industry proven, in production, mobile applications.  These are real mobile apps.  Apps that can transform companies.  These are mobile apps that husky, uniform wearing men and women, with five o'clock shadows use to build national electrical grids and other mud covered systems and objects.

Not only does Syclo offer a library of "real" mobile applications that are in production, but they bring desperately needed enterprise mobility skills, real customers and a passion for mobility to the SAP family.

Let's get back to the subject of mobile enterprise application platforms (MEAPs).  When SAP announced the acquisition of Sybase in 2010, I detected mostly unspoken frustration in the eyes of the Syclo management team when I interviewed them about the acquisition.  I believe they felt their MEAP was better than Sybase's.  It will now be interesting to see which MEAP wins out in the long term.  Yes, I know that Syclo has announced that their solutions will now run on SUP, but I think they agreed to this mostly under duress.

Syclo's SDK is designed to produce "real" production ready mobile apps, not just partial code for programmers.  I know of many large deployments of production mobile apps from Syclo.  Syclo has earned their stripes, and now SAP and SAP customers will benefit from this.

The biggest complaint about SAP mobility has now been addressed - the lack of production quality, real mobile applications being used by happy customers.  It will now be very interesting to see how the SAP mobility stack, stacks up.

The inventory and options for developing mobile solutions has now jumped up another notch.  It was already a challenge to figure out the best way to design, develop, integrate, deploy and support a mobile solution.  Now, instead of having hundreds of different ways to build a mobile solution in the SAP world, there will be more.  It will be interesting to watch how SAP works to simplify their message given so many possible ways mobile apps can be implemented.

SAP will now have the Sybase Unwired Platform, Agentry 6.0 and Smart Mobile Suite from Syclo, Sybase 365, NetWeaver Gateway and all of the other SAP ecosystem partners.  Things will get interesting!

I know the management team at Syclo and value their passion, expertise, perseverance and talent.  They have not always been the flashiest company, some even drive Smart cars, but they have demonstrated their value by quietly deploying thousands and thousands of real mobile applications around the world in production environments and making customers happy.

Now comes other challenges for SAP.  How do they merge and consolidate so many good mobile solutions that may not always be compatible with each other?  Will these solutions be adequate for B2C (business to consumer) apps, or is that a unique category that requires a different acquisition or internal development effort?  I know Syclo has been evangelizing their B2C apps for the past few months.  This is a recent push and it will be interesting to see how it holds up under more scrutiny.

How will SAP manage relationships with important partners like ClickSoftware which also has a powerful and competing enterprise mobility solutions called ClickMobile. SAP private labels a ClickSoftware solution called, SAP Workforce Scheduling and Optimization by ClickSoftware.  It has its own mobile client.  Again, this will be interesting to watch.

Does the Syclo acquisition enhance mobility in the cloud?  I am not sure.

I love enterprise mobility, and its a good thing because now my coffee is cold.

Read Part 2 in this series here.
Read Part 3 in this series here. 
Read Part 4 in this series here.

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Kevin Benedict, Independent Mobile Industry Analyst, Consultant and SAP Mentor Alumnus
Follow me on Twitter @krbenedict
Full Disclosure: I am an independent mobility analyst, consultant and blogger. I work with and have worked with many of the companies mentioned in my articles.

Field Mobility and M2M News Weekly – Week of April 8, 2012

The Field Mobility and M2M News Weekly is an online newsletter made up of the most interesting news and articles related to field mobility that I run across each week.  I am specifically targeting information that reflects market data and trends.

Also read Enterprise Mobility Asia News Weekly
Also read Mobile Commerce News Weekly
Also read Mobile Marketing News Weekly
Also read Mobile Health News Weekly
Also read Mobility News Weekly

M2M solutions and services are a way for telecommunications companies to offer value to their customers.  While much of the focus in M2M has traditionally been in industries such as energy, transportation, healthcare, and security, consumer products present a strong area of potential. Read Original Content

There is a high growth opportunity in India for M2M modules. According to a study conducted by 6Wresearch the M2M modules market in India will generate $93.38 million by 2016. Read Original Content

The Mesa Rugged Notepad from Juniper Systems has been selected as a tool for a community-based wildlife monitoring program, conducted by the Nunavut Wildlife Management Board, where native Inuit hunters are recording valuable wildlife population harvest data throughout the Canadian Arctic territory of Nunavut. Read Original Content

Since 1995, Syclo has enabled hundreds of companies in 37 countries and industries supercharge their businesses with mobility.  This newsletter is sponsored in part by Syclo. http://www.syclo.com/.

The Army is actively working on the requirements for mobile electronic devices to be used to capture medical information to support deployed soldiers.  Plans are to demo a mobile medical app on the Joint Battle Command Platform mounted device later this year. Read Original Content

Rugged and mobile computing systems are essential for our military in the field.  Mobile Demand provides rugged tablet PCs to meet the needs for durable equipment. Read Original Content


According to IDC, 916 million “smart connected devices” were shipped in 2011, with revenue totaling $489 billion.  IDC predicts the number will jump to 1.1 billion for 2012, and 1.84 billion by 2016. Read Original Content

ASUG Webinar - Enterprise Mobility 2012


I am going to be sharing my latest research on enterprise mobility and mobile strategies on an upcoming April 19th ASUG webinar.  I invite you to join!  Here are the details:

Join ASUG Gold Affiliate member Syclo for its webcast featuring Kevin Benedict, an independent mobility analyst and mobile strategies consultant.  Kevin will be speaking on Enterprise Mobility in 2012 scheduled for Thursday, April 19, 2012.  Register Here!  One challenge, it appears you need to email the contact if you want to attend the webinar, but are not an ASUG member.

Description: The demand for enterprise mobile applications is exploding right now and driving many organizations to make tough choices about their business and technology mobile strategies. Join the presenters of this webcast as they examine the 2012 enterprise mobility market, including its challenges, trends, and fragmented operating systems.

The second half of the webinar will be presented by ASUG Gold Affiliate member Syclo, who will be sharing how to efficiently develop and support multiple mobile applications on multiple mobile devices and operating systems.


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Kevin Benedict, Independent Mobile Industry Analyst, Consultant and SAP Mentor Alumnus
Follow me on Twitter @krbenedict
Full Disclosure: I am an independent mobility analyst, consultant and blogger. I work with and have worked with many of the companies mentioned in my articles.

Field Mobility and M2M News Weekly – Week of April 1, 2012

The Field Mobility and M2M News Weekly is an online newsletter made up of the most interesting news and articles related to field mobility that I run across each week.  I am specifically targeting information that reflects market data and trends.

Also read Enterprise Mobility Asia News Weekly
Also read Mobile Commerce News Weekly
Also read Mobile Marketing News Weekly
Also read Mobile Health News Weekly
Also read Mobility News Weekly

InSync Software has announced the availability of Sapphire, its new iApp 4.0 application platform.  Sapphire features enhancements that include GPS device support and smartphone support for InSync Mobile. Read Original Content

Law enforcement's use of geospatial analytics has moved far beyond a couple of researchers or the fictional exploits of the television show Numb3rs; and businesses are now following their example in using GIS technology and applying geospatial predictive analysis to their businesses. Read Original Content

New 2010 U.S. Census datasets are now available and can be downloaded as a collection of layer packages from ArcGIS. Read Original Content

Since 1995, Syclo has enabled hundreds of companies in 37 countries and industries supercharge their businesses with mobility.  This newsletter is sponsored in part by Syclo. http://www.syclo.com/.

The RFID Journal has announced the finalists for the 2012 RFID Journal Awards, in categories including Best RFID Implementation, Most Innovative Use of RFID, and Best Use of RFID to Enhance a Product or Service. Read Original Content


The French North Pole 2012 Expedition will be using the Algiz XRW notebook by Handheld for communications and computing during its five-week expedition. Read Original Content

Development Models for Enterprise Mobility

My friend and collaborator Andre Guillemin and I have been pondering different development considerations and models for enterprise mobility.  Here are a few of the models we have been discussing:

Model #1 - one mobile application for use on one mobile device
Model #2 - one mobile application for use on multiple mobile devices using the same operating system
Model #3 - one mobile application for use on multiple mobile devices and multiple operating systems
Model #4 - multiple mobile applications for use on one mobile device
Model #5 - multiple mobile applications for use on multiple mobile devices using the same operating system
Model #6 - multiple mobile applications, multiple mobile devices, multiple operating systems and multiple versions of operating systems

I most often see Models #1 and #2 in environments with purpose built and ruggedized devices that utilize RFID or bar code scanners.
Model #2 is often found when the same application needs to run on two or more different ruggedized mobile handheld computers, but all on the same version of the same operating system.

Model #3 is often seen in line of business apps.  You have a specific ERP or business app, and a specific business process that is extended out to mobile devices. The mobile app is only intended to be an extension of the one process, but used on different mobile devices and operating systems.

Model #4 is often used when the company has invested heavily into one kind of mobile device.  This is often found when a company has a large inventory of industrial grade mobile handhelds.  Once the mobile device investment is made, the company wants to maximize the ROI, so they look for ways to mobilize additional business processes that they can deploy to the device to maximize their return.

Model #5 is a often found in companies that have all Blackberry, Android or all Windows Mobile devices.  This model is rarer these days.  The advantage is lower development, training and support costs when all users and developers are trained and familiar with the one OS.

Model #6 is the predominant model of mobile apps intended for use on smartphones today, but it is also the most complex to manage.  If you have 5 mobile applications, supported on 4 different operating systems (12 different operating system versions), and running on 25 different mobile devices, then you have the potential for several hundred different combinations that must be maintained.

Since model #6 is the model of today and the near future - mobile platforms, frameworks, IDEs (integrated development environments) and MAM (mobile application management) tools are essential for successful enterprise mobility deployments.

Did I miss any models?  Correct me if I did!
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Kevin Benedict, Independent Mobile Industry Analyst, Consultant and SAP Mentor Alumnus
Follow me on Twitter @krbenedict
Full Disclosure: I am an independent mobility analyst, consultant and blogger. I work with and have worked with many of the companies mentioned in my articles.

Field Mobility and M2M News Weekly – Week of March 26, 2012


The Field Mobility and M2M News Weekly is an online newsletter made up of the most interesting news and articles related to field mobility that I run across each week.  I am specifically targeting information that reflects market data and trends.

Also read Enterprise Mobility Asia News Weekly
Also read Mobile Commerce News Weekly
Also read Mobile Marketing News Weekly
Also read Mobile Health News Weekly
Also read Mobility News Weekly

Axeda Corporation, a provider of a cloud platform for running and managing M2M transactions, through a partnership with SAP Gold Certified Partner GlobalSoft Solutions is connecting real-time data from its platform to SAP ERP and CRM systems. Read Original Content

The world market for RFID technology is projected to reach USD $18.7 billion by the year 2017, according new research announced by Global Industry Analysts Inc. Read Original Content

Parents of newborns at Colquitt Regional Medical Center can now feel an added measure of comfort thanks to a new state-of-the-art infant protection system called “Cuddles.” The new security system consists of tiny bracelets for the newborns that are constantly monitored by RFID technology. Read Original Content

Since 1995, Syclo has enabled hundreds of companies in 37 countries and industries supercharge their businesses with mobility.  This newsletter is sponsored in part by Syclo. http://www.syclo.com/.

Set to hit the market in June for well over a grand, Panasonic’s SR-SX2 rice cooker works with FeliCa-enabled smartphones, which is an RFID smart card system developed by Sony. Through a downloadable app users can specify the type of rice they're cooking, the length of timers, and other settings, all by touching their phone to a blue icon on the cooker's lid. Read Original Content


The rugged handheld device Getac's PS236 is now available with AndroidTM. The military standard mobile handheld now comes equipped with Android 2.2, for those partners and customers looking to run the open-source software. Read Original Content

A lobbyist for the RFID industry has convinced Connecticut legislators to consider implanting spy chips on the state's license plates. The state Senate Transportation Committee voted unanimously to pass a bill asking the Department of Motor Vehicles to create a report on the implementation of RFID for motor vehicle registration. Read Original Content

More on SAP Mobile App Pricing

Last week I wrote an article titled, SAP Mobility and the App Pricing Problem, that stirred the pot.  I don't know if it was trending on Twitter that day, but in my little world it caused a buzz.  As a result of that article I received a near instant invitation to speak to SAP's Senior VP of Mobile Strategy Nick Brown, and Sybase's VP of Mobile Solutions Willie Jow.  Today I was honored to speak to both of them about SAP's mobile pricing strategies.

Let me start out by saying the SAP mobility team is smart.  They understand mobility, and the challenges that come along with it.  They also understand SAP, SAP customers and how the SAP partner ecosystem works. All of these pieces of the puzzle are on the table and are being aligned.  Not every possible pricing scenario is worked out yet, but most.

It must be recognized that enterprise mobility can be complex.  You can make it as simple as possible, but not simpler. ~ Einstein

Here is how I understand SAP's pricing based upon my call with Nick Brown and Willie Jow today.
  • First pricing option, there is now a per mobile user platform bundle that you can purchase.  The platform bundle includes a license of Sybase Unwired Platform, Afaria and NetWeaver Gateway for that mobile user.  Here is how it works - if you have 100 mobile users, then you purchase 100 platform bundles.  Each platform bundle allows for an unlimited number of mobile applications to access it for that specific mobile user.  The mobile apps are not included as you can develop them yourself, contract with a third party or from a vendor.  So the platform bundle pricing is uncoupled from the mobile apps pricing.  You can purchase mobile apps from SAP, SAP partners or other third parties.
  • Second pricing option, for small productivity mobile apps there is a limited run-time license (includes a one user license of Sybase Unwired Platform and NetWeaver Gateway) that is based on the estimated value of the mobile app.  This license is an incremental percentage of the price of the mobile app.  For example, if the mobile app sold for $50, a percentage of that fee would be negotiated as the license fee for SAP.  If the price for the mobile app was $19.95, the license fee would again be a percentage, but a lesser amount.
  • Third pricing option, Managed Mobility - (includes SUP/Afaria/Gateway) – in this model SAP's end customer is the SaaS or PaaS vendor.  SAP has developed a new license model to empower service providers to resell these platforms as a service to end customers.   This allows cloud based mobile app vendors to pay a fee to SAP based on end user subscriptions.
I know this article doesn't clarify everything, but it should at least be a good conversation starter when you next speak to your SAP AE (account executive).

SAP - if I have something wrong here please correct me!!!  My email is kevin.benedict@netcentric-strategies.com.


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Kevin Benedict, Independent Mobile Industry Analyst, Consultant and SAP Mentor Alumnus
Follow me on Twitter @krbenedict
Full Disclosure: I am an independent mobility analyst, consultant and blogger. I work with and have worked with many of the companies mentioned in my articles.

Field Mobility and M2M News Weekly – Week of March 19, 2012

The Field Mobility and M2M News Weekly is an online newsletter made up of the most interesting news and articles related to field mobility and machine to machine communications that I run across each week.  I am specifically targeting information that reflects market data and trends.

Also read Enterprise Mobility Asia News Weekly
Also read M2M News Weekly
Also read Mobile Commerce News Weekly
Also read Mobile Marketing News Weekly
Also read Mobile Health News Weekly
Also read Mobility News Weekly

Rugged phones have been popping up on the mobile market for a little while now and Caterpillar has announced a new Android powered smartphone for the rough and tough customer, the CAT B10.  Read Original Content

Our lives are filled with connected gadgets, but there's more out there. Everyday household appliances are now connected to the Internet. Check out these fridges, thermostats, and scales that all go online to allow you more convenient control and save you energy and money. Read Original Content

The global RFID market is expected to reach $19.3 billion during 2011 – 2014, according to a new market research report from ReportLinker. Emerging RFID applications under different verticals will also outpace other automatic identification technologies, such as bar code. Read Original Content

Since 1995, Syclo has enabled hundreds of companies in 37 countries and industries supercharge their businesses with mobility.  This newsletter is sponsored in part by Syclo. http://www.syclo.com/.

Two Spanish retailers are tracking the popularity of selected items within their stores, using technology that detects which products are lifted off shelves, and how often. The stores are utilizing an RFID-based system provided by Spanish automatic-identification solutions company Cité Trade Tech. Read Original Content

The integration of the smartphone into consumer vehicles will become all but standard on new models, finds a new report by Juniper Research, which forecasts that 92 million vehicles will feature technology to integrate the smartphone into the head-unit by 2016. Read Original Content


The rugged tablet market has been exploding in recent months, putting out ever tougher, ever faster and ever more economical ruggedized devices to help companies meet the high-speed, high-tech business intelligence needs of the era. Read Original Content

Coca Cola Consolidated and Enterprise Mobility

I just listened to an overview of a recent mobility project that Coca Cola Consolidated did using the system integrator Energy4U and the MEAP vendor Syclo.  The solution integrated with SAP.  It was basically a mobile shipping, inventory and warehouse application.

A few interesting points, 1)Coca Cola Consolidated are mobility veterans in some parts of their organization with over 25 years of mobility experience, but they outsourced this project to a mobility vendor and a system integrator, and 2) the project only took 8 weeks.

Coca Cola Consolidated selected Energy4U and Syclo as their mobility implementation team because mobility was not their core focus.  They wanted to outsource this effort to an experienced team with SAP expertise.

The success of the project was credited to productive on site visits where processes and requirements were accurately documented, trained experts and a good MEAP vendor.  It also helped that there was a very experienced Energy4U mobility team that were skilled veterans of developing on Syclo's Smart Mobile Suite.

Venky Govind of Coca Cola Consolidating said they wanted a mobility vendor that would be responsible for supporting all of the current and future mobile operating systems and devices, and keeping the MEAP (mobile enterprise application platform) updated.  They did not want that responsibility in-house.

This solution was replacing a manual paper driven process.   The mobile app replaced the paper forms and simplified the entire process while automating the data collection and integrating it directly with SAP.

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Kevin Benedict, Independent Mobile Industry Analyst, Consultant and SAP Mentor Volunteer
Follow me on Twitter @krbenedict
Full Disclosure: I am an independent mobility analyst, consultant and blogger. I work with and have worked with many of the companies mentioned in my articles.

What Mobile Software Vendor will Oracle Buy in 2012?

What mobile software vendor will Oracle buy in 2012?  This is the question I asked, and sixty-six people shared their thoughts.  Here are their answers:

  • 42% - Antenna Software
  • 27% - Kony Solutions
  • 13% - Verivo (formerly Pyxis Mobile)
  • 12% - Syclo
  • 4%   - Rhomobile

I asked this question because SAP bought Sybase, IBM bought WorkLight, HP bought webOS (oops!), and it seems like Oracle must make a move into enterprise mobility soon.  The market will not wait for Oracle, so if Oracle wants to control their future they need to act.



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Kevin Benedict, Independent Mobile Industry Analyst, Consultant and SAP Mentor Volunteer
Follow me on Twitter @krbenedict
Full Disclosure: I am an independent mobility analyst, consultant and blogger. I work with and have worked with many of the companies mentioned in my articles.

Mobile Expert Video Series: Syclo's Bill Padula

Last week at SAPinsider's Mobile2012 conference I was able to record an interview with Syclo's Bill Padula.  In this segment of the Mobile Expert Video Series, Bill shares what he is seeing as trends in the enterprise mobility market.




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Kevin Benedict, Independent Mobile Industry Analyst, Consultant and SAP Mentor Volunteer
Follow me on Twitter @krbenedict
Full Disclosure: I am an independent mobility analyst, consultant and blogger. I work with and have worked with many of the companies mentioned in my articles.

Field Mobility News Weekly - Week of March 5, 2012

The Field Mobility News Weekly is an online newsletter made up of the most interesting news and articles related to field mobility that I run across each week.  I am specifically targeting information that reflects market data and trends.

Also read Enterprise Mobility Asia News Weekly
Also read M2M News Weekly
Also read Mobile Commerce News Weekly
Also read Mobile Marketing News Weekly
Also read Mobile Health News Weekly
Also read Mobility News Weekly

Geneq Inc. has released the SXPad, a full-featured, rugged handheld computer for GPS/GIS data collection that is built for mobile GIS users in applications ranging from Federal/State/Local government, water/electric/gas utilities, and transportation to mining, agriculture, and forestry. Read Original Content

Magic Software Enterprises Ltd., a global provider of mobile and cloud-enabled application and business integration platforms, announced its mobile offering has been successfully implemented by UK-based Cape to develop an integrated business solution that can run natively on any mobile device. Read Original Content

The BlackBerry PlayBook has joined Android and Apple tablets as mobile gateways to the enterprise thanks to the introduction of the PlayBook-compatible Webalo app. The Webalo app can run an unlimited number of secure, encrypted enterprise-to-mobile connections, allowing PlayBook users to access SAP, IBM, Oracle, Microsoft, in-house, and other applications directly from their tablet. Read Original Content

Since 1995, Syclo has enabled hundreds of companies in 37 countries and industries supercharge their businesses with mobility.  This newsletter is sponsored in part by Syclo. http://www.syclo.com/.

University of Georgia researchers have developed a new method for determining where emergency vehicle stations should be located. The results of their work could improve ambulance response time for the 200 million Americans who dial 911 each year, according to the Federal Communications Commission. Read Original Content


NXP Semiconductors, the co-inventor of NFC technology, has created a smart washing machine that's NFC and RFID-enabled. The device recognizes what fabrics you put in it and then chooses a washing program to suit. It can read RFID-tagged buttons on each item in the washing pile, which tell the machine the exact fabric properties. Read Original Content

Interviews with Kevin Benedict