Mobile Commerce News Weekly – Week of September 16, 2012

The Mobile Commerce News Weekly is an online newsletter made up of the most interesting news, articles and links related to mobile commerce and marketing, mobile payments, mobile money, e-wallets, mobile banking, mobile ads and mobile security that I run across each week.  I am specifically targeting market size and market trend information.

Also read Enterprise Mobility Asia News Weekly
Also read Field Mobility News Weekly
Also read M2M News Weekly
Also read Mobile Health News Weekly
Also read Mobility News Weekly

Worldwide mobile payments transactions are expected to reach $171.5 billion this year, up from $105.9 billion in 2011, research firm Gartner Inc. said in May. Read Original Content

According to eMarketer, Twitter will tally $129.7 million in U.S. mobile advertising revenue in 2012, compared with $72.7 million for Facebook. Read Original Content

Smartphone users worldwide will download more than 45 billion apps this year, nearly twice the number of apps that were downloaded in 2011, according to new data from the research group Gartner, in a clear sign of just how quickly the demand for apps is growing. Read Original Content

By the end of 2013, roughly 43 percent of bank customers are expected to be using a smartphone for banking on the go, according to The Federal Reserve. Read Original Content

Founded in 1979, DSI is a global provider of Enterprise Mobility Solutions®, helping companies worldwide increase productivity and profitability regardless of data source, device type, operating system or network connectivity.  DSI serves clients globally through its offices in Australia, Canada, China, France, Hong Kong, India, Japan, Singapore, the United Kingdom and the United States.  This newsletter is sponsored in part by DSI.

Chicago mobile ad spending in the financial and insurance category is expected to grow from $4.4 million in 2011 to $27 million in 2016. Read Original Content

Charles Schwab has announced mobile deposit capabilities for iPad users, enabling Schwab brokerage and Schwab Bank clients to deposit checks remotely by taking a picture of a check with an iPad camera. Read Original Content


Despite worries about Facebook’s ability to make money from mobile devices, new research predicts the social network's U.S. mobile-advertising revenue will quintuple next year, catapulting it into the top ranks of the mobile-ad business, behind market leader Google Inc. Read Original Content

Pakistan’s number of mobile banking accounts has reached 1.45 million, experiencing a growth of 37 percent during the quarter ending June 30,2012, a state bank official has said. Read Original Content

Mobile Expert Video Series: Latecia Mills

I must confessed to rarely having a female mobility expert included in my Mobile Expert Video Series, so today I am particularly happy to publish a video interview that I conducted a couple of weeks ago with a 20-year veteran of enterprise mobility Latecia Mills, VP of Global Services and Support with DSI.

DSI has been in business for over 30 years, and they have been implementing mobile solutions for over 20 years.  It is not every day that I get to interview someone with that much real-world experience.  DSI grew out of the heavy duty warehouse management and manufacturing industries, and this year they made it onto Gartner's Magic Quadrant for MADPs (mobile application development platforms).



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Kevin Benedict, Head Analyst for SMAC (Social, MOBILE, Analytics and Cloud), Cognizant
Read The Future of Work
Follow me on Twitter @krbenedict
Join the Strategic Enterprise Mobility Linkedin Group
Full Disclosure: These are my personal opinions. No company is silly enough to claim them. I am a mobility analyst, consultant and writer. I work with and have worked with many of the companies mentioned in my articles.

iPhone 5, BYOD and Enterprise Mobile Strategies

My wife and I are going to do something we have never done before.  We are going to get up early on Friday morning and drive to our local (everything is local in Boise) Apple store so we can report on the silly crowds standing in line to get the new iPhone 5.  If by chance we happen to end up in the store and our iPhones get upgraded C'est la vie.  The things we do for our readers...

Ever since Apple announced the new iPhone 5, each time I open my iPhone there are apps that need updated.  This reminded me of the impact hardware and operating system updates have on enterprises.  In the old days (four years ago), Microsoft would rarely update their mobile OS, and when they did you would have many months of advanced notice.  Today, all you have are rumors up to the very day of the announcement.  This can cause problems for custom built native applications in the enterprise.

In this video interview that I recorded earlier this year with Element Five Solutions' Harish Rau at a ClickSoftware event in Atlanta, GA, Harish shares how he had a large client implementation derail because of an Apple iOS update.  Seems right in the middle of his final testing, an Apple iOS update was released and a large number of his beta group updated.  Suddenly the native app his team was rolling out would not work!  YIKES!

In a BYOD (bring your own device) world, the enterprise is not in as much control.  This means companies must understand the new consumer oriented deployment models, anticipate these events and plan for them.  I know some of the MDM (mobile device management) and MAM (mobile application management) vendors have software that can control and prevent unplanned OS updates.  However, this means the owner of the smartphone or tablet must agree to allow the company to prevent unwanted updates. 

The BYOD environment may not work for companies that have mission critical mobile apps and important SLAs to meet.  If a company's ability to deliver mission critical services to clients is jeopardized by the decisions of the smartphone's owner, then that is a risky environment that many companies may choose not to support.


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Kevin Benedict, Head Analyst for SMAC (Social, MOBILE, Analytics and Cloud), Cognizant
Read The Future of Work
Follow me on Twitter @krbenedict
Join the Strategic Enterprise Mobility Linkedin Group
Full Disclosure: I am a mobility analyst, consultant and writer. I work with and have worked with many of the companies mentioned in my articles. These are my personal opinions only and do not necessarily represent those of my employer.

Mastering Enterprise Mobility with SAP in ANZ

I am honored to have been invited to speak at a series of 4 one-day conferences in Australia and New Zealand in November, 2012.  The conference series is entitled, Mastering Enterprise Mobility with SAP and consists of 17 international and local mobile experts sharing their insights.  It looks like a great program!

Topics include:

  • Developing Your Enterprise Mobility Strategy (ME)
  • Getting Mobile Solution Design Right
  • Security Management, Governance and Compliance
  • Communication Infrastructure and Device Management
  • Understanding the SAP Roadmap and Products
  • Developing the Business Case for Mobility
  • Succeeding with Change Management
  • Support and Administration of Mobility Projects
  • Reporting, Analytics and Mobile BI
  • Technical Connectivity and Continuity

Australia is such a beautiful and interesting place to visit.  I have had the privilege of visiting and speaking in Australia many times and have developed great friendships and worked on some very interesting mobility projects there.  It is always an interesting day when your routine includes avoiding 15 foot deadly snakes while on the job - see this photo sent from a friend who works for a utility company in Australia.

Mobile applications for field services in Australia are often used in remote locations in the outback where service technicians work at night, around the large mines, and have to travel great distances in isolated and rough environments.  These mobile apps often have a special focus on safety for the service technician.  I have seen apps that report missing service technicians if they don't report in on schedule, etc.

One service technician told me he runs into very dangerous snakes all the time.  He worked for a large equipment rental company that supplies mines.  It seems some of the equipment makes perfect homes for dangerous snakes.  Wow!  I just try not to slip in the shower in the morning.

The New Zealand conference will be a real bonus, as I have not had the opportunity to spend time there, although I have worked on several mobility projects with New Zealand companies.   Here are the dates of the conferences in mm/dd/yyyy format:

  • Auckland, NZ on 11/01/2012
  • Brisbane, AU 11/05/2012
  • Sydney, AU 11/07/2012
  • Melbourne, AU 11/09/2012

I look forward to meeting up with all my friends and making new friends on this trip!


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Kevin Benedict, Head Analyst for SMAC (Social, MOBILE, Analytics and Cloud), Cognizant
Read The Future of Work
Follow me on Twitter @krbenedict
Join the Strategic Enterprise Mobility Linkedin Group
Full Disclosure: I am a mobility analyst, consultant and writer. I work with and have worked with many of the companies mentioned in my articles. These are my personal opinions only and do not necessarily represent those of my employer.

M2M News Weekly – Week of September 16, 2012

Welcome to M2M News Weekly, an online newsletter that consists of the most interesting news and articles related to M2M (machine to machine) and embedded mobile devices.  I aggregate the information, include the original links and add a synopsis of each article.  I also search for the latest market numbers such as market size, growth and trends in and around the M2M market.

Also read Enterprise Mobility Asia News Weekly
Also read Field Mobility News Weekly
Also read Mobile Commerce News Weekly
Also read Mobile Health News Weekly
Also read Mobility News Weekly

There will be over 700 million cellular-enabled machine-to-machine device adoption and system deployments in the U.S. by 2017, according to a recent Gigaom publication. Read Original Content

The global M2M industry is expected to generate some $290 billion in revenues in 2017, up from just $44 billion this year, according to new research from MarketsandMarkets. Read Original Content

The growing use of RFID in modernizing applications is set to overtake the traditional RFID use cases driving the market to over $14 billion in 2017, according to ABI Research. Read Original Content

ILS Technology provides ready-to-use cloud based platforms to implement and manage M2M (machine to machine) and embedded wireless devices that connect to SAP.  ILS Technology simplifies deployments and offers unparalleled security to protect company and customer data and to ensure regulatory compliance. This newsletter is sponsored in part by ILS Technology.

The U.S. Department of Agriculture has announced it has reached its $250 million goal of improving the rural smart grids of the country. The agency has been keen to improve these grids for some time, hoping to better prepare them for the adoption of alternative energy systems. Read Original Content

China's smart grid components market is expected to achieve a CAGR of 6 percent between 2011 and 2021 reaching $1.43 trillion, SBI Energy says in a market study. The country is expected to become number one globally on the smart grid market, surpassing the U.S. whose CAGR is estimated at 4 percent. Read Original Content


The number of mobile connected devices will nearly double to 12 billion by 2020, the GSMA predicts. In addition to consumer electronics devices such as cell phones, the GSMA forecast includes a variety of machine-to-machine sensors, including devices for the automotive, education, healthcare, and public utility industries. Read Original Content

The total smart grid software and related IT services market will reach $4.3 billion by the end of 2012, according to Pike Research. Read Original Content

Mobile Expert Video Series: Moshe BenBassat (Mobile AI and Context Aware Apps)

Did you have a chance to watch Dr. Moshe BenBassat's video last week where he discussed his background working with NASA, ballistic missile defense, the Army and Air Force logistics, and how he uses that experience today to develop mobile applications?  It was very interesting!

In this video, which can be considered a Part 2 to last week's, he discusses the use of artificial intelligence, contextual aware and predictive applications for the services industry.  Again, a very intriguing notion.


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Kevin Benedict, Head Analyst for SMAC (Social, MOBILE, Analytics and Cloud), Cognizant
Read The Future of Work
Follow me on Twitter @krbenedict
Join the Strategic Enterprise Mobility Linkedin Group
Full Disclosure: I am a mobility analyst, consultant and writer. I work with and have worked with many of the companies mentioned in my articles. These are my personal opinions only and do not necessarily represent those of my employer.

Field Mobility News Weekly – Week of September 16, 2012

The Field Mobility News Weekly is an online newsletter made up of the most interesting news and articles related to field mobility that I run across each week.  I am specifically targeting information that reflects market data and trends.

Also read Enterprise Mobility Asia News Weekly
Also read M2M News Weekly
Also read Mobile Commerce News Weekly
Also read Mobile Marketing News Weekly
Also read Mobile Health News Weekly
Also read Mobility News Weekly

Students and faculty from Delta State University in Mississippi utilized GIS technology to create search and rescue maps to assist the Mississippi Emergency Management Agency as Hurricane Isaac reached the Gulf Coast.  Read Original Content

Panasonic’s rugged Toughbook 19 convertible tablet PC has been upgraded and will now feature the Intel Core i5-3320M vPro processor.  Read Original Content

Vertical Solutions, Inc. has launched HTML5-based mobile versions of its customer relationship management and field service software solutions.  Read Original Content

Since 1995, Syclo has enabled hundreds of companies in 37 countries and industries supercharge their businesses with mobility.  This newsletter is sponsored in part by Syclo.

The city of Indianapolis is using GPS technology with private field service crews taking inventory of streets and street signs, utilizing special vans equipped with cameras, sensors and laser guided radar.  Read Original Content

South African firm Harmonic Group is working with a private hospital to utilize RFID technology to track and secure newborn babies.  Read Original Content

MIT researchers have developed an ethylene-detecting sensor with an RFID chip that communicates with a handheld device to detect and display ethylene levels and reduce food waste in the supply chain.  Read Original Content

The City of Honolulu is undergoing a project which integrates GIS technology with 3D apps to help visualize and map development and planning proposals.  Read Original Content

The ThingMagic division of Trimble has created a new infographic titled “The Future of RFID:  Think Big, Yet Simple,” illustrating the benefits of RFID technology in industries such as healthcare, retail, construction and transportation.  Read Original Content

Enterprise Mobility Asia News Weekly – Week of September 16, 2012

Welcome to Enterprise Mobility Asia News Weekly, an online newsletter that consists of the most interesting news and articles related to enterprise mobility in Asia.  Asia is predicted to be the fastest area of growth for enterprise mobility between now and 2016.

Also read Field Mobility News Weekly
Also read M2M News Weekly
Also read Mobile Commerce News Weekly
Also read Mobile Marketing News Weekly
Also read Mobile Health News Weekly
Also read Mobility News Weekly

With QR codes, NFC and smartphone technology, mobile marketing in Korea is rising rapidly.  Read Original Content

In Australia 18 percent of IT leaders indicate a shortage of mobile technology skills when searching for employable talent and that shortage could worsen in the short term.  Read Original Content

Asia-focused hotel technology provider MVI and IBM have collaborated to launch a mobile device management solution for mobile smart devices to support interactive, live and on-demand video services in hotels, such as Hong Kong’s L’Hotel élan. Read Original Content

Antenna Software provides a complete cloud-based enterprise mobility suite that enables both IT pros and business executives alike to create and manage mobile apps, websites and content across the entire business.  This newsletter is sponsored in part by Antenna Software.

According to a PricewaterhouseCoopers report, widespread adoption of mobile technology in healthcare in China is now viewed as inevitable by 80 percent of doctors and healthcare payers, including government officials, hospitals and pharmaceutical companies.  Read Original Content

With an increasing number of mobile Internet users in China, investment in the industry reached $378 million in the first six months of 2012, a year-on-year increase of 18 percent.  Read Original Content


Research firm Gartner has predicted the Asia Pacific region and Africa will comprise over 60 percent of global mobile payments volume by 2016.  According to SAP, mobile commerce in the Philippines is growing rapidly.  Read Original Content

Myriad Group is partnering with Facebook to provide social mobile messaging for mobile operators Celcom in Malaysia, Indosat in Indonesia and Mobily in Saudi Arabia.  Read Original Content

Mindspeed is teaming up with China Mobile Research Institute to accelerate the adoption and deployment of the small cell network in China.  “With more mobile subscribers in China than any other country in the world, the development of a small cell network is critical to meet the growing data and traffic demands on the network.”  Read Original Content

More Resources and Developments


As regular readers of this blog will know, I write opinionated articles, publish daily newsletters, record video interviews with mobility experts, produce analyst reports and teach mobile strategies workshops around the world.  In addition to these regular activities, I am now also taking on the responsibility of Head Analyst for SMAC (social, MOBILE, analytics and cloud) with Cognizant.
Kevin Benedict

What changes will this bring?  I will, for the first time, have research resources dedicated to me.   This can only help! I may even get more professional, although that is a long shot.  I will be meeting with more thought leaders on enterprise mobility around the world and sharing what I learn with you.  I will be speaking in more exotic locations, filming more segments of the Mobile Expert Video Series, and producing more whitepapers and analyst reports.  So the bottom line is, I hope with these additional resources, to make this site and its content even more valuable and interesting for you.   Let me know if I succeed or fail at this goal!  Let the fun…continue!
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Kevin Benedict, Head Analyst for SMAC (social, MOBILE, analytics and cloud)
Cognizant
Follow me on Twitter @krbenedict
Join the Strategic Enterprise Mobility Linkedin Group
Full Disclosure: I am a mobility analyst, consultant and blogger. I work with and have worked with many of the companies mentioned in my articles.

Mobile Health News Weekly – Week of September 9, 2012

The Mobile Health News Weekly is an online newsletter made up of the most interesting news and articles related to mobile health that I run across each week.  I am specifically targeting information that reflects market data and trends.

Also read Enterprise Mobility Asia News Weekly
Also read Field Mobility News Weekly
Also read M2M News Weekly
Also read Mobile Commerce News Weekly
Also read Mobile Marketing News Weekly
Also read Mobility News Weekly

The market for telemedicine systems and software is expected to increase to $2.5 billion by 2018 from $736 million last year, according to WinterGreen Research. Read Original Content

Tablets like Apple’s iPad are poised to change telemedicine. Telemedicine-dedicated device and software markets at $736 million in 2011 are anticipated to reach $2.5 billion by 2018. Read Original Content

A recent Frost and Sullivan report, "Analysis of the US Broadband mHealth Applications Market," estimates the 2010 figures of $230 million market earned revenues are likely to reach $392 million by 2015. Read Original Content

Antenna Software provides a complete cloud-based enterprise mobility suite that enables both IT pros and business executives alike to create and manage mobile apps, websites and content across the entire business.  This newsletter is sponsored in part by Antenna Software.

The Walgreens Take Care Health Systems is using an mHealth app that will allow patients with smartphones to use these devices to schedule appointments at any of their retail clinics in Chicago and Denver. Read Original Content

According to a recent report from Frost & Sullivan, the Brazilian market is the second fastest growing BRIC (Brazil, Russia, India and China) market after China. Last year Brazil’s health IT market generated revenues of $410 million, and is expected to hit $714 million by 2015. Read Original Content


The Alameda County Fire Department is releasing a smartphone app called PulsePoint that allows community members to provide live saving assistance to victims of sudden cardiac arrest.
 Alameda County is the first multi-agency regional dispatch center to deploy the global positioning system app for iPhone and Android phones. Read Original Content

The global patient monitoring systems market is forecast to increase at a compound annual growth rate of 6.04 percent between 2011 and 2015. Read Original Content

Preventice Inc. remote heart-monitoring system cited research that found approximately 2.2 million patients globally are using wireless monitoring, a figure estimated to approach 5 million by 2015. The company also said the global patient monitoring market will reach $9.3 billion by 2014. Read Original Content

The Apollo Hospitals group will set up 30 telemedicine units in Africa under a Memorandum of Understanding it has signed with AfroIndia Medical services. The telemedicine units will facilitate the doctors in several African countries to interact with specialists at Apollo. Read Original Content

Health and wellbeing applications are estimated to make up approximately 40 percent of new smartphone apps currently being developed. This is a huge market and only set to increase as the benefits become more apparent and smartphone and tablet technology become more widespread. Read Original Content

Founded in 1979, DSI is a global provider of Enterprise Mobility Solutions®, helping companies worldwide increase productivity and profitability regardless of data source, device type, operating system or network connectivity.  DSI serves clients globally through its offices in Australia, Canada, China, France, Hong Kong, India, Japan, Singapore, the United Kingdom and the United States.  This newsletter is sponsored in part by DSI.

Whitepapers of Note

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Kevin Benedict, Mobile Industry Analyst and Mobile Strategy Consultant
Follow me on Twitter @krbenedict
Join the Strategic Enterprise Mobility Linkedin Group
Full Disclosure: I am a mobility analyst, consultant and blogger. I work with and have worked with many of the companies mentioned in my articles.

Interviews with Kevin Benedict