Mobile Money News Weekly - Week of March 28, 2011

The Mobile Money News Weekly is an online newsletter made up of the most interesting news, articles and links related to mobile payments, mobile money, e-wallets, mobile banking and mobile security that I run across each week.  I am specifically targeting market size and market trend information.

Also read Field Mobility News Weekly
Also read Mobile Retailing News Weekly
Also read Mobility News Weekly
Also read M2M News Monthly

Google Inc. is teaming up with MasterCard Inc. and Citigroup Inc. to embed technology in Android mobile devices that would allow consumers to make purchases by waving their smartphones in front of a small reader at the checkout counter.

http://online.wsj.com/article/SB10001424052748703576204576226722412152678.html

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Mobile commerce, in all its forms, is growing exponentially.  U.S. consumers of all ages are using their mobile devices for shopping on the go, making more frequent mobile payments, and using their mobile devices as a connector of other sales channels.

http://www.retailsolutionsonline.com/article.mvc/Mobile-Trends-Consumer-Views-Of-Mobile-0002

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The New York Times has confirmed that Apple has indeed been working on including Near Field Communication on future iPhones, though how soon it may debut is still up for speculation.

http://reviews.cnet.com/8301-19512_7-20045549-233.html

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Google is working with MasterCard and Citigroup to add Near Field Communication to Android.  Google reportedly wants NFC to boost advertising on Android devices and may even give away NFC readers from VeriFone Systems.

Smartsoft Mobile Delivers Mobility Apps for SAP on Microsoft Devices

I read some interesting news today that Smartsoft Mobile has released a mobile application on the Windows Phone operating system that provides access to real-time Inventory Inquiry and Purchase Order Approvals in both Oracle and SAP. In addition, the user receives alerts about pending Purchase Orders to be approved.  The mobile application is now available for download on the Microsoft Marketplace.

Not many enterprise mobility vendors have released mobile solutions for the Windows Phone operating system to date, but I know from past interviews with Ed Krufka at Smartsoft Mobile that he is a fan of the Windows Phone operating system.

You can read more about this application on the Smartsoft Mobile blog.


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Kevin Benedict, Independent Mobile and M2M Industry Analyst, SAP Mentor Volunteer
Follow me on Twitter @krbenedict
Join the SAP Enterprise Mobility Group on Linkedin
Read The Mobility News Weekly
Read The Mobile Retailing News Weekly
Read The Field Mobility News Weekly
Read The Mobile Money News Weekly
Read The M2M News Monthly

Full Disclosure: I am an independent mobility analyst, consultant and blogger. I work with and have worked with many of the companies mentioned in my articles.

ClickSoftware Closes Historic Deal with DIRECTV

ClickSoftware, the developer of the SAP Workforce Scheduling and Optimization solution, announced today that they have closed one of their largest contracts ever.  It is with DIRECTV, the world's most popular video service. 

DIRECTV selected ClickSoftware's workforce management and optimization solutions to help it improve the management and efficiency of its field service technicians and customer service.  Here is a quote from DIRECTV's senior vice president, IT Strategy and Innovation, "We are trying to match the business value proposition of providing exceptional service to our customers for installation and service calls with a technology solution.  We feel ClickSoftware is the technology choice to deliver this value to our customers."

ClickSoftware has nearly 25 years of experience developing sophisticated workforce scheduling solutions that were first deployed in the military.  Today all of these solutions are supported by ClickSoftware's ClickMobile solution for enterprise mobility.

I have recorded a number of interviews with the executives from ClickSoftware over the past year and you can watch these interviews here:

Dr. Moshe BenBassat, Founder ClickSoftware
ClickSoftware's SVP of Alliances Nigel Clark
ClickSoftware's Simon Morris, VP Marketing


Whitepapers of Note

The Business Benefits of Mobile Adoption with SAP Systems
ClickSoftware Mobility Suite and Sybase Mobility Solution
Networked Field Services
Mobile, The Next Big Thing for Business

Webinars of Note

Implementing SAP Enterprise Mobility - 10 Lessons Learned
Barcode Scanning in Mobile Apps
Five Ways to Optimize the ROI of your Mobile Solution


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Kevin Benedict, Independent Mobile and M2M Industry Analyst, SAP Mentor Volunteer
Follow me on Twitter @krbenedict
Join the SAP Enterprise Mobility Group on Linkedin
Full Disclosure: I am an independent mobility analyst, consultant and blogger. I work with and have worked with many of the companies mentioned in my articles.

Mobile Expert Podcast Series: Webalo's Peter Price, Part 1

In Part 1 of this audio podcast I interview Webalo's Founder and CEO Peter Price about different business models for delivering enterprise mobility solutions and the pros and cons of each.  Webalo has a unique, cloud based approach to enterprise mobility that you may find interesting.  You can listen to Part 2 here.






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Kevin Benedict, Independent Mobile and M2M Industry Analyst, SAP Mentor Volunteer
Follow me on Twitter @krbenedict
Join the SAP Enterprise Mobility Group on Linkedin
Read The Mobility News Weekly
Read The Mobile Retailing News Weekly
Read The Field Mobility News Weekly
Read The Mobile Money News Weekly
Read The M2M News Monthly
Full Disclosure: I am an independent mobility analyst, consultant and blogger. I work with and have worked with many of the companies mentioned in my articles.

Mobile Retailing News Weekly - Week of March 28, 2011

The Mobile Retailing News Weekly is an online newsletter that is made up of the most interesting news, articles and links related to mobile retailing applications and mobile marketing applications that I run across each week. I am specifically targeting market size and market trend information.

Also read Field Mobility News Weekly
Also read Mobile Money News Weekly
Also read Mobility News Weekly
Also read Mobile NFC News Weekly
Also read M2M News Monthly

While Apple's iPhone has traditionally been the target for brands running mobile marketing campaigns, more and more research is suggesting that Android's share of the market is set to increase substantially.

http://www.dma.org.uk/news/nws-dmitem.asp?id=6512&t=Mobile+marketing%3A+Android+to+boost+smartphone+market

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Professional sporting events and concert promoters are pushing mobile marketing to new levels with iVisionMobile.com’s real time text to screen at live events.  Sports teams are now embracing mobile advertising when reaching out to fans through this new technology.

http://www.prnewswire.com/news-releases/mobile-marketing-drives-participation-and-revenues-with-text-to-screen-118494609.html

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Research shows 2010 was a year of phenomenal growth for mobile advertising with the U.K. market growing 116 percent to £83 million in 2010.

http://www.utalkmarketing.com/pages/Article.aspx?ArticleID=20726&Title=Why_mobile_advertising_is_finally_coming_of_age

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The U.S. and India-based Vdopia Inc, which runs online and mobile video advertising network iVdopia, claims to be delivering $500,000 in profits every quarter. The Asian mobile video advertising market is expected to reach $1.5 billion this year compared to $1.2 billion in the U.S. and $200 million in Europe.

Field Mobility News Weekly - Week of March 28, 2011

The Field Mobility News Weekly is an online newsletter made up of the most interesting news and articles related to field mobility that I run across each week.  I am specifically targeting information that reflects market data and trends.

Also read Mobile Money News Weekly
Also read Mobile Retailing News Weekly
Also read Mobility News Weekly
Also read Mobile NFC News Weekly
Also read M2M News Monthly

As companies continue to make businesses more fuel-efficient, European and North American markets for fleet telematics could jump to $700 million in 2015 from $80 million in 2008.

http://sdbj.com/news/2011/mar/21/rising-fuel-prices-pump-fleet-management-businesse/

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A Norwegian organization that manages nationwide pallet leasing for retailers and manufacturers, is trying out RFID technology in a pilot project to see how effective the tags are for tracking plastic pallets.

http://www.rfidworld.ca/pilot-project-rfid-pallet-tracking-for-food-industry/301

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Stockholm is becoming an m-health hotspot as smartphones and mobile applications are poised to play a greater role in healthcare as doctors and patients embrace the mobile Internet to treat chronic illnesses and improve quality of life.

http://www.swedishwire.com/business/9098-stockholm-a-frontrunner-in-m-health

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The RFID market is expected to grow around 17 percent during 2011-2013.  The reason for this phenomenal growth is that various applications across different verticals have emerged around this technology.

SAP Enterprise Mobility is All About Reducing Options


Reducing Options
One of my criticisms of Sybase in the past was that they gave customers too many options for designing, developing and deploying enterprise mobility solutions.  What is wrong with a plethora of options?  It can lead to indecision and paralysis.  That does not benefit Sybase or the customer.

In my opinion, much of Apple's success can be attributed to their lack of options.  They tell developers how they should develop mobile applications, what devices they can use, they then review them for compliance to their standards, and tell them how they can be uploaded and sold on the one Apple App Store.  Limiting options may frustrate some, but it provides a very well defined path for their customers and development partners. 

Over the past 9 years I have spoken often to Sybase and iAnywhere staff about mobile development projects, and nearly always left these conversations with more questions than answers.  That was rarely useful.  I think that the faster customers and development partners can be directed to the appropriate path and have their options reduced, the better.  This reduction in options will enable decisions to be made and actions to occur.

Since there are literally thousands of different ways mobile solutions can be designed, developed and deployed, the best thing we can do is to learn from mobile experts who have tried many different models and methodologies and can help direct us down the right path or paths.

What do you think?  Is it better to be provided with a limited number of options based upon a quick decision tree, or to provide you with an unlimited number of options?  I would love to read your comments!

In an upcoming webinar on April 7th at 12:00 PM EDST, myself, mobile solutions guru Steffen Schwark and Sybase mobility consultant Sam Lakkundi will be sharing our experiences and advice to help you reduce your options :-).  The panel will explore current trends in enterprise mobility through analysis of the business processes and strategies used by successful companies to mobilize their workforce, with an emphasis on SAP environments and ecosystem. Kevin and Steffen will share their research on the future of enterprise mobility and outline customer best practices; Sam will elaborate on the specific role that SAP/Sybase plays in supporting mobility for the enterprise. The presentation will be followed by a real-time Q & A session.

Register Here!

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Kevin Benedict, Independent Mobile and M2M Industry Analyst, SAP Mentor Volunteer
Follow me on Twitter @krbenedict
Join the SAP Enterprise Mobility Group on Linkedin
Read The Mobility News Weekly
Read The Mobile Retailing News Weekly
Read The Field Mobility News Weekly
Read The Mobile Money News Weekly
Read The M2M News Monthly

Full Disclosure: I am an independent mobility analyst, consultant and blogger. I work with and have worked with many of the companies mentioned in my articles.

Mobile Retailing News Weekly - Week of March 21, 2011

The Mobile Retailing News Weekly is an online newsletter that is made up of the most interesting news, articles and links related to mobile retailing applications and mobile marketing applications that I run across each week. I am specifically targeting market size and market trend information.

Also read Field Mobility News Weekly
Also read Mobile Money News Weekly
Also read Mobility News Weekly
Also read Mobile NFC News Weekly
Also read M2M News Monthly

The mobile retail market will exceed $12 billion by 2014 due to one-to-one marketing and smartphone adoption, Juniper Research reports.

http://www.business2community.com/mobile-apps/the-diversification-of-mobile-media-into-product-media-019270

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Brands significantly increased their UK mobile marketing spend last year, as part of their efforts to capitalize on the growth of smartphone use.

http://www.marketingmagazine.co.uk/news/1061104/Brands-ramp-spend-mobile-ad-platforms/

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Mobile penetration in the Czech Republic is among the highest in Central European nations and is high even by western European levels.

http://www.businesswire.com/news/home/20110316005789/en/Research-Markets-Czech-Republic---Mobile-Market

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Advances in smart phone technology and accelerating consumer adoption of tablets and other mobile devices have spurred an opportunity for marketers looking to make good on the long sought promise of mobile marketing.

Mobile Expert Video Series: Australian Post's John Moy

John Moy works for the Australian Post, an SAP customer, and he is an enthusiastic student of mobility.  He was kind enough to grant me a video interview this week in Sydney.  The Australian Post currently has a handful of customer facing mobile applications, and they are looking to expand.  Here is a current list of what they have available on mobile applications:
  • calculate postage costs via the postage assessment calculator tool
  • search for a postcode
  • view and track parcel items
  • locate any Australia Post retail outlet
  • find a nearby street posting box
  • pay a variety of bills online.
I spoke to one of the mobility guys at SAP recently, and he shared that there are potentially thousands of valuable mobile applications that can and should be integrated with SAP systems.  I believe there are many uses for mobile applications, but I may want to argue about whether they all deserve stand alone mobile applications.  It seems to me that many of these mobile "apps" could really be one application with capabilities to support many business processes from the same mobile application or client.   

Here is my interview with John that I recorded in Sydney, Australia at the Mastering SAP Technologies conference.



I want to thank John for sharing both in person and on his tweets. You can follow his tweets on Twitter @jhmoy.

***************************************************
Kevin Benedict, Independent Mobile and M2M Industry Analyst, SAP Mentor Volunteer
Follow me on Twitter @krbenedict
Join the SAP Enterprise Mobility Group on Linkedin
Read The Mobility News Weekly
Read The Mobile Retailing News Weekly
Read The Field Mobility News Weekly
Read The Mobile Money News Weekly
Read The M2M News Monthly
Full Disclosure: I am an independent mobility analyst, consultant and blogger. I work with and have worked with many of the companies mentioned in my articles.

Network Centric Operations, Syclo and ESRI

This week in Sydney, Australia I taught a class on Network Centric Operations.  I covered the convergence of enterprise mobility, GIS (global information systems), business intelligence and M2M (machine to machine) technologies in ways that helps field service managers have real-time visibility into their field service operations.  This convergence requires news ways of thinking, managing, process re-engineering and news ways of integrating these solutions into a unified view.

The recent announcement by Syclo about their integration and partnership with GIS software ESRI fits right into vision.



***************************************************
Kevin Benedict, Independent Mobile and M2M Industry Analyst, SAP Mentor Volunteer
Follow me on Twitter @krbenedict
Join the SAP Enterprise Mobility Group on Linkedin
Read The Mobility News Weekly
Read The Mobile Retailing News Weekly
Read The Field Mobility News Weekly
Read The Mobile Money News Weekly
Read The M2M News Monthly
Full Disclosure: I am an independent mobility analyst, consultant and blogger. I work with and have worked with many of the companies mentioned in my articles.

Interviews with Kevin Benedict