Hospitals and Data Collection on Handheld PDAs

My wife and I spent Saturday evening visiting a friend in the hospital here in Boise. While in the hospital I quickly became distracted by the nurse. Not the nurse specifically, but by the handheld PDA she was carrying around. She was doing the following:

1. Scanning a bar code on the wrist band of the patient
2. Scanning a bar code on the applied medicine
3. Capturing the date and time stamp on the handheld computer
4. Synchronizing the data to an enterprise software application
5. The collected data activates business rules
6. The business rules prompt the user with questions
7. The system alerts user if there is a problem with the treatment or treatment schedule
8. Ask for response to alert

This was a fascinating example of a handheld PDA and a mobile data collection system that is integrated with an enterprise database. These same 8 steps can be implemented with many different assets. Let's consider a large piece of manufacturing equipment and a plant maintenance technician:

1. Scan a bar code on the side of the equipment
2. Scan a maintenance service bar code to designate the service you are performing
3. Capture date and time stamp on the handheld computer
4. Synchronize the data with your Asset Tracking or CMMS system
5. The collected data activates business rules
6. The system's business rules prompt you with questions about the service
7. The system sends you service alerts based upon stored data
8. You respond to the alert and verify you read it

These 2 data collection systems work the same from a mobile data collection technology perspective, but serve 2 completely different industries.

MobileDataforce develops mobile software applications that help companies improve their field services operations.

Microsoft, Palm and MobileDataforce Team Up for Handheld PDA and Smartphone Campaign

Microsoft, Palm and MobileDataforce team up to provide small to medium sized companies with cost effective mobile field services applications for use on smartphones and handheld PDAs. Here is the slogan:

Mobile Field Service Workers. Wireless access. Get it Done.

Deliver mobile work orders, inspections, up-to-date asset information, and more with the PointSync Mobility Platform & Palm® Treo™ smartphones

How valuable would it be for your field services team to easily access mobile work orders, wireless pick lists, inspections and up-to-date asset information on their Palm® Treo™ smartphones?

Join Palm and MobileDataforce for a live, interactive Webinar to find out how. By attending, learn how to qualify for a free 30-day trial of the MobileDataforce PointSync® Mobility Platform and a Palm Treo 750 smartphone.

Qualified users for the trial will also receive a free mobile consultation and discounted pricing from MobileDataforce – and up to four hours of mobile solution consulting for free! And... Get all your mobile field service questions answered live during the Webinar by representatives from Palm, Microsoft and MobileDataforce.

Discover how MobileDataforce PointSync on Palm Treo smartphones can help your company:

• Deliver work orders, inspection forms, asset management and more to your field service workers


• Sync two-way data from the point of business to help save time, improve accuracy, and avoid misplaced forms


• Consolidate multiple mobile devices into a single Windows Mobile® smartphone that delivers voice, email, text messaging, and mobile field service applications2


• Create your own mobile applications, or have the MobileDataforce Professional Services team complete and deploy a solution for you


• Stay ahead of the competition and help ensure top-level customer service

We look forward to seeing you at the Webinar. Join us to take advantage of the opportunity to get a free, no obligation trial offer and realize the mobility benefits of this solution for your field services team.2

Concrete Sawing and Drilling and Mobile Handheld Computers

I had the opportunity to be the keynote speaker at the Concrete Sawing and Drilling Association meeting this week in Phoenix, Arizona. It was a cool 112 degrees on Wednesday when I arrived. I was able to spend a lot of time with these CSDA folks (who would go outdoors in that heat?) and learn even more about their individual businesses.

Here are some of the reasons companies in this industry are interested in mobilizing their field services:

1.Wirelessly dispatch job tickets to mobile handheld computers
2.Pre-task planning to prepare for job and have all required equipment loaded on vehicle
3.Track equipment that is needed and removed from warehouse
4.Record the person who checked out the equipment
5.Record the vehicle that equipment is assigned to
6.Document the tasks that need to be performed on the job. Were they all done?
7.How much time did each task take? Improve job estimates
8.Wirelessly synchronize data back to the office for instant invoicing
9.Was all equipment checked back into the warehouse?

These are similar requirements to many different field service industries. The business owners I spoke with were all looking to decrease loss, reduce unnecessary expenses and increase productivity and profits.

MobileDataforce has a great deal of experience helping field service companies mobilize their operations and accomplish the goals listed above.

MobileDataforce Named Microsoft Certified Partner

MobileDataforce Named Microsoft Certified Partner

Idaho Software Company Further Distinguishes Itself by Earning ISV Competency

Boise, Idaho— August 23, 2007 – MobileDataforce® a leading provider of business critical mobile software applications for the SMB markets today announced it has earned certified status in Microsoft’s Partner Program, which recognizes MobileDataforce’s expertise and impact in the technology marketplace. As a Certified Partner, MobileDataforce has demonstrated expertise with Microsoft technologies and proven ability to meet customer needs. Microsoft Certified Partners receive a rich set of benefits, including access, training and support that give them a competitive advantage in the marketplace.

“Only companies that have demonstrated high levels of customer service, proved their experience and attained advanced certification receive the designation of Microsoft Certified Partner,” said Allison Watson, corporate vice president of the Worldwide Partner Group at Microsoft. “Today, Microsoft recognizes MobileDataforce for its skills and expertise in providing customer satisfaction with Microsoft products and technology.”

In addition to achieving certified status, MobileDataforce has declared the ISV/Software Solutions Competency. Microsoft Competencies are designed to help differentiate a partner’s capabilities with specific Microsoft technologies to customers looking for a particular type of solution. Each competency has a unique set of requirements and benefits, formulated to accurately represent the specific skills and services that partners bring to the technology industry.

The ISV/Software Solutions Competency recognizes the skill and focus partners bring to a particular solution set. Microsoft Certified Partners that have obtained this competency have a successful record of developing and marketing packaged software based on Microsoft technologies.

“We are pleased to have earned certified status in the Microsoft Partner Program. This achievement demonstrates to our customers our experience and commitment to developing mobile software applications that run on Microsoft operating systems,” said Kevin Benedict CEO of MobileDataforce.

About the PointSync Mobility Platform

PointSync Mobility Platform is an enterprise class solution used to rapidly design, develop and deploy mobile software applications. It is architected to provide database centric mobile applications with bi-directional synchronization, GPS, barcode scanning, RFID, connectivity, security and enterprise database integration all within one solution.

About MobileDataforce

MobileDataforce is a global leader in the development of enterprise class and business critical mobile software applications for use on handheld computers including Smart Phones, Tablet PCs and laptops. MobileDataforce has offices in Europe, North America and in Australia to support their expanding customer base and sales channels. Privately held, MobileDataforce has been mobilizing business processes since 2000. For more information, please visit our website at http://www.mobiledataforce.com/.

Symbol MC50, Target & Handheld PDAs in the Field

My family and I were doing something for the first time - outfitting a university dorm room. My son is about to leave the nest and join the ranks of academics and scholars (I hope!). Did you know that Target (USA based stores) has a complete line of products for dorm rooms called "07 College?" OK, they were not too creative on the brand name, but we did buy about a half dozen products from that line for his dorm room. In the process of shopping a store clerk walked by with a Symbol MC50 handheld PDA in her hand (if you are a regular reader you will note that Wal-Mart also used this handheld PDA and barcode scanner). She was looking up product inventory with the handheld and answering customers' questions.

I pondered the activities of the store clerk and considered how that same activity (i.e. business process) could also be used outside the store. Most of the mobile software solutions MobileDataforce helps deploy involve some level of rain, wind, dust and mud (in addition to oil, blood, ice, explosions, etc.). The store clerk was looking up inventory to help a customer know if they could buy the product. The query also would tell the clerk where the products were located, and if there were more in the warehouse.

Field Service technicians use this same feature everyday. They just work in locations with more dirt and spider webs. Picture this - the service technician is on his back under a furnace. A replacement part is required for the repair. He pulls out his Smart Phone and queries the inventory in his van. The part is not there, but it is in a van just 1 mile away. He calls to the other van driver who delivers it.

Inspection Data Requires Visibility and Handheld PDAs Can Help

I was in the Benelux working with a large Fortune 1000 company on a global inspection project involving over 500 inspectors. One of the motivations for the project was to ensure that the inspection data that was collected was synchronized from the mobile handheld computers directly to a database that could be viewed and analyzed by management in near real time. Previously, when inspections were completed on paper forms - the paper forms were simply filed in a cabinet. The only forms reviewed by management were those with a very, very bad scores. That meant nearly all the collected data was trapped on a paper form and stuffed in a dark file cabinet unavailable for easy viewing, distribution and analysis. The problem with not viewing the data that is collected is that trends and patterns can not be recognized and corrected in advance. There was a lot of money spent collecting inspection data that could not be acted upon in a preventative manner.

This week's bridge collapse in Minneapolis brought the Benelux example to mind. Seems there had been many inspections, but obviously the data was not being viewed by the right parties in a manner that would motivate preventative action.

Samsung Q1 Ultra - Handheld Computer for Construction and Building Inspections

MobileDataforce is working on a construction and building inspection software project in China. The handheld device chosen by our customer is a Samsung Q1 Ultra. It is a two-handed handheld computer. The Qwerty keyboard is split half on one side and half on the other side of the screen. The mouse is on the left side and a navigation button on the right.

This device will be used for inspections and quality assurance audits.

It is a good looking device, but a two-handed handheld will take some getting used to.

MobileDataforce and HVAC Service Software on Handheld PDAs

MobileDataforce supports mobile software applications for many different kinds of service technicians and handheld PDAs. This time of year (summer 2007 and hot weather) has us working with many HVAC (heating, ventilation & air conditioning) companies.

A recent report from Aberdeen Group says that field service automation can lead to an 18% increase in service revenues and 9% reduction in Mean Time to Repair. The typical conversation with the owner of an HVAC company goes as follows:

"I am getting buried in paper work orders! Is there a way to have an electronic work order on a handheld PDA or Smart Phone that wirelessly synchronizes directly to my accounting software? Can work orders be dispatched from my office to a handheld computer? I would like my service technicians to enter their time, parts used, work status and get a digital signature on a handheld computer. Can that be done cost effectively for my 18 service technicians?"

My answer - "Yes sir...we deploy integrated mobile work order solutions weekly."

Click the image on the right to enlarge.

Here are some common features:

• Dispatch of service tickets/work orders


• Reassignment, Cancellation handling, Emergency calls


• Routing and event status, Maps and routing information sent with jobs


• Status of jobs


• Job data and description


• Customer data


• Technical Data


• Equipment data


• Parts and part orders


• Inventory checks


• Locating parts


• Parts orders


• Shipping status


• Invoicing


• Customer signatures


• Mobile invoice printing


• Sales and Mobile CRM


• Up selling products and service packages


• Warranties and renewals


• Job estimating


• Customer Survey


• Inspections

If you would like to discuss mobile software applications for handheld PDAs in detail please contact MobileDataforce, or click here to request a personal demonstration.

Additional articles on mobile handheld computer solutions - click here.

Additional mobile Work Order related articles

Muffled Voices in Your Mobile Handheld PDA

We are working on a large inspection software project in the UK for a water utility that uses handheld PDAs. In the course of supporting this effort one of the inspectors sent a problematic handheld PDA in for service. Seems it had run out of memory. Upon closer inspection we found a 30 minute voice memo of the inside of his pocket. For the curious - not much of interest in the recording.

Voice memos? These are useful when you need to record your findings while keeping your hands free (dangling from a 40 story building, climbing a ladder, crawling through a pipe). These voice memos can be wirelessly synchronized to a database and someone back at the office can type them into the database if needed.

MobileDataforce's PointSync Mobility Platform enables you to attach voice memos to a database on the device and to have this voice memo synchronized with the enterprise database application in the office.

Wal-Mart and Mobile Handheld PDA Solutions - Symbol MC50

I was shopping at Wal-Mart last night. OK!!! I needed food and it was there. As I am prone to do...I stopped a Wal-Mart employee who was walking by with a Symbol MC50 handheld and asked how she was using it. She said their new system allows her to approve or disapprove any issues at the cash register while working anywhere in the building. She simply punches in here ID on the transaction in question and selects here options to approve or disapprove. It saves management the time and exercise of running from the back room to the front cash register all day long. I wonder how this anti-exercise technology effects the manager in question?

The process described above does have some interesting lessons. How often do field service technicians have questions, or need approval to purchase items for a project? Perhaps they need a part, filter, tool etc. How much time is wasted trying to track down the operations manager on the golf course just to get a simple approval. Wal-Mart provides another useful process that involves handheld computers.

MobileDataforce provides a mobile software development platform and development services for mobilizing all kinds of business processes that are deployed to handhelds, smartphones and PDAs.

Appforge Users - What are the Choices?

MobileDataforce has had dozens of calls from Appforge users looking for new and different options for mobile application development. We generally present them with the following options:

1. Use .NET to develop mobile applications and a mobile application platform


2. Use a "rapid application development solution for mobile environments" like MobileDataforce's PointSync Mobility Platform.

MobileDataforce® PointSync is a complete mobility platform, used to rapidly design, develop and deploy business critical mobile applications to the field force. The PointSync® Mobility Platform is an enterprise class solution architected to provide database centric applications with full bi-directional synchronization and security for use on handheld computers, Smart Phones, Tablet PCs and Laptops.

It really depends on if your interest is a cool IT development project, or if you simply want the mobile application done so you deploy and start using it. If your interest is really the completed project, not the development experience, then using the PointSync Mobility Platform is likely going to get you deployed in the field in a fraction of the time and with a lot less cost and effort.

If you would like a personal demonstration of the PointSync Mobility Platform click here.

Mobile Software Solutions and Breakfast in Boise

The sales team at MobileDataforce prepared a delicious breakfast for the rest of the company this morning. They served "New York" style muffins (fried muffins with butter) and wonderful omelets! The photo on the right shows Jody Sedrick (in the red apron) making an omelet, while Sean Robideau supervises.

MobileDataforce is having a record sales year developing mobile software solutions for use on smartphones and handheld PDAs and the growth keeps everyone very focused. The sales team wanted to thank our customers, and all the other departments in MobileDataforce for the hard work that goes into supporting this growth.

This photo was taken from the back door of our office on the Boise river.

Otterbox and the iPAQ Handheld PDA Drop Test

Question - What does MobileDataforce do with old HP iPAQs?

Answer - We place them in a variety of rugged Otterbox cases and drop them to see if these handheld PDAs will break.

Details: We dropped the HP iPAQ many times from 8 feet. We used 2 different Otterboxs and we could not break the iPAQ inside. We then used a rugged iPAQ case from HP. The rugged case shattered, but not the iPAQ. So if you had a large number of HP cases, the iPAQ would be fine.

TDS Ranger & Trimble Ranger Rugged Handheld Computer

The TDS, or Trimble Ranger pictured here in the development screen of the PointSync Mobility Platform, is an interesting and very usable device. It is designed around the concept of a landscape view that makes it easier to read long data fields. This particular device is water proof and comes with more buttons than you could ever use. It has a full alphabetical keyboard and a full number pad plus navigation buttons.

Although one of the larger rugged handheld computers, the shape is very agreeable to the grip and the weight is reasonable. One of our customers is currently using this device in the context of mobile autobody services.

Unscientific Analysis of the Mobile Software Market for Handheld PDAs

If you are looking for a scientific study, with verifiable statistics, on the trends to be found in the enterprise mobile software application market, this is the wrong place. What I can share is the following examples from the past few days in Boise, Idaho, USA.

Last week I looked out of my office window (I do this a lot to appear contemplative), and see a mobile dent repair van in the parking lot. We have been involved with many mobile dent repair business application projects - my sales team swarmed him. Later that day the paintless dent repair technician visited our website to download information on our mobile solutions for paintless dent repair.

Yesterday, I visited Starbucks (this was not my first time), and saw a gentleman wearing a shirt that had a "Carrier" logo. Carrier is a manufacturer of Air Conditioning equipment. We have been involved with numerous mobile software application projects with HVAC (heating, ventilation and air conditioning) companies.

I said, "Howdy! I work for a company that develops software applications for handheld PDAs used in the HVAC industry." He looked at me with surprise (I get that a lot when I talk to people) and then he said, "I am looking for mobile work order software for my HVAC business right now."

Later, I was working in my tomato garden (a world class production) last week and my neighbor came over. He leaned against my fence and said the software company he works for is interested in mobilizing their work order management software application. I know just the company I told him. He is coming over to the office later this week.

Again yesterday I was returning to the office after having visited a unique, one-of-a-kind place called Starbucks, and there in the parking lot was a van with the words "Mobile Windshield Repair" on the side. I went down the hall to our sales department and pointed out the window. With an explosion of papers and headsets the room cleared. The Mobile Windshield company has many locations and vans operating across multiple states. They are interested in mobilizing their dispatch and work order processes.

My truly unscientific analysis suggests the market is very interested in mobilizing business processes today. I want to be the first to raise my hand and say - talk to us here at MobileDataforce. We have operations in North America, Europe and in Australia. We are helping companies achieve inspiring returns on their investments in mobile solutions and providing significant competitive advantages around the world.

Handheld Computers & Rugged PDAs Everywhere

When you walk the halls of MobileDataforce you will see desk's covered with PDAs, rugged handheld computers, bar code scanners, cradles, satellite domes, etc. On a pass a few minutes ago I saw the following:

• Intermec CN3
• Psion Teklogix's WorkAbout Pro (different sizes)
• Socket SoMo (and Socket Bar code Scanner)
• Symbol MC70
• Palm Treo 750 (700, 650...)
• HP iPAQ
• Dell Axim
• Symbol 9000
• T-Mobile MDA
• Samsumg
• Casio
• Mobile Mapper CE
• Itronix Duo-Touch
• TDS Nomad
• Mobile Printers of all kinds

A paradise of mobile gadgets, Windows Mobile applications,cradles and cables that we are testing or deploying at sites around the world.

Two weeks ago one of our senior engineers had a Psion Teklogix WorkAbout Pro on his desk. It was sent to us from a customer in the UK, shipped from the Netherlands and manufactured in France. It contained a specialized RFID radio in it that we configured to work with the PointSync Mobility Platform. This solution was going to be used on RFID enabled "wheelie bins" or large trash containers. What could be more fun?

For those of you pondering how to choose the right hardware for your company's needs, please follow this link and download the document called, "Selecting Appropriate Handheld Computers."

Enterprise Mobile Software Solutions, Buy vs Build

The question came up again today from a prospective customer - Should I buy a mobile software development platform like the PointSync Mobility Platform, or should I build my own for use on mobile handheld PDAs and smartphones? This is a good and fair question. Follow the links below for a detailed discussion on this matter.

• http://www.mobiledataforce.com/ceoblog/2006/10/buy-vs-building-enterprise-mobile.html
  
  http://www.mobiledataforce.com/ceoblog/2006/10/more-on-buy-vs-building-mobile.html
  
  http://www.mobiledataforce.com/ceoblog/2006/10/more-on-buy-vs-building-mobile_06.html
  
  http://www.mobiledataforce.com/ceoblog/2006/07/buy-vs-building-mobile-solutions-for.html
  
  http://www.mobiledataforce.com/ceoblog/2007/06/off-shelf-mobile-applications-vs.html
  
  http://www.mobiledataforce.com/ceoblog/2006/01/buy-vs-building-mobile-software.html
  
  http://www.mobiledataforce.com/ceoblog/2006/01/reusable-mobile-frameworks.html
  
  http://www.mobiledataforce.com/ceoblog/2006/01/mobile-solutions-consultants-nightmare.html
  
  http://www.mobiledataforce.com/ceoblog/2006/01/enterprise-mobility-framework_12.html
  
  http://www.mobiledataforce.com/ceoblog/2006/03/rad-tools-for-mobile-applications.html
  
  http://www.mobiledataforce.com/ceoblog/2006/05/choosing-your-erp-mobile-client.html
  
  http://www.mobiledataforce.com/ceoblog/2006/06/mobile-solution-that-took-24-man-years.html
  http://www.mobiledataforce.com/ceoblog/2006/10/mobile-software-platforms-and.html

New WorkAbout Pro Rugged Handheld Computer from Psion Teklogix

Psion Teklogix has released a new version of their rugged handheld computer called the WorkAbout Pro - 2nd Generation. Here is their description:

The second generation WORKABOUT PRO, more rugged and more feature-rich than its predecessor, enables you to significantly change the wireless handheld device in the field, as your work requirements evolve over time. Psion Teklogix is leveraging existing expansion modules from our first generation WORKABOUT PRO, which are fully compatible with the second generation, providing our customers and partners additional investment protection. The new WORKABOUT PRO supports a variety of field installable expansion modules including scanners, imagers, RFID modules, Wireless LAN (WLAN) Wireless WAN (WWAN) radios, and more. Psion Teklogix takes flexibility to the next level by offering a Hardware Developer’s Kit (HDK) that allows you to develop your own custom expansion modules to address your unique business needs. Some recent developments include expansion modules that take fingerprints, read cattle ear tags, and scan passports.

MobileDataforce has seen many of these devices deployed in rugged conditions with excellent results.

Intermec CN3 Handheld PDA with Card Reader

MobileDataforce is testing a new Intemec CN3 handheld PDA with an attached card reader for one of our clients. It feels nice and balanced in my hand and seems to be a very viable hardware solution for our clients.

Our client wants to perform inspections out-of-doors with this windows mobile device and also charge for services, process a credit or debit card transaction and print invoices and receipts from a mobile printer.

VIN Decoding with the Socket SoMo Handheld PDA & Socket Scanner on GM Automobiles

MobileDataforce is involved with a lot of mobile software project's in the automotive industry. Paintless Dent Removal, windshield repair, automobile bumper repair, upholstery repair, etc. Many of these projects we work on use the ability to scan the barcode VIN (vehicle identification number) on the automobile. Scanning the VIN enables you to quickly pull up all the relevant data on the car and to uniquely identify the car you are servicing.

Yesterday we tried to use the new Socket Pocket PC with an add-on Socket barcode scanner to read the VIN on a General Motors vehicle. No luck. GM automobiles all have their VIN number with barcode on the dashboard so you must scan through the windshield. The scanner is just not bright enough to penetrate the windshield under full sun. This is not unique since about the only device we have tested that does this well in the Psion Teklogix WorkAbout Pro with a laser scanner.

In defense of the Socket SoMo - we are very impressed with the speed of this device and it's PDA capabilities. Our Product Manager uses it daily in the office.

Electric Bikes and Mobile Handheld PDA Software at MobileDataforce

Check out Dave Wasden's new electric bike! As most of you know Dave Wasden is involved in just about everything that goes on here at MobileDataforce from design mobile software to testing it on mobile handheld PDAs. He is the author of a blog on mobile solutions, he conducts many of our PointSync Mobility Platform training classes in Europe, Australia and in North America and manages our sales channels.

He rode this beautiful new electric bike into the office this morning. He bought the kit and added it to a regular bicycle. It goes up to 35 MPH and has a 9 mile range between charges!

With all the new capabilities available on mobile handheld computers you can have turn-by-turn navigation, Bank of America mobile banking applications, Microsoft Office documents, and mobile versions of popular accounting applications all on your Windows Mobile device in your pocket. Who needs a briefcase anymore?

Barnes & Noble's and Handheld PDAs - Symbol PDT 3140

I have a habit. It is a habit that my family has learned to live with. I must confess. I can not pass by a person working with a handheld PDA without stopping to ask them what they are doing. My family has learned to just keep on walking as if they don't know me.

Yesterday, I was walking through Barnes & Noble (a book store) when I spotted an employee working with a Symbol PDT 3140. I first introduced myself and said my interest in her was purely professional (I've got to work on that line). I told her I worked at MobileDataforce and we deliver all kinds of mobile software solutions for use on Symbol handheld computers, and was interested in how she was using it.

"Are you using it for inventory tracking?" I asked.

"No, I am looking up where each book on my cart is to be placed on the shelf," she answered.

She was not using the handheld PDA and mobile software purely as an inventory database, but the software on it was telling her how to do her job the right way based upon planagrams (analysis of how items should be displayed and organized to maximize sales). This is a very good example of how mobile handheld computer solutions can be much more than just portable data storage, or field data collection devices. Huge DB2, SAP or Oracle databases with data mining and business intelligence applications can crunch large numbers and then push that knowledge to the mobile handheld computer of the mobile worker. This allows the most sophisticated intelligence to be shared with the lady in Barnes and Noble, or the electrical utility guy crawling through the briars inspecting power lines via his mobile handheld PDA.

New Rugged Handheld PDA - Trimble Nomad

The new rugged handheld from Trimble & TDS is quite impressive. Follow this link to the full description:

The new Trimble Nomad packs even more functionality into the most powerful and full-featured rugged handheld computer available. Start with an 806 MHz processor, 1 GB of Flash storage, a long-life battery and integrated wireless capabilities like GPS, 802.11g, and Bluetooth. Then select an optional integrated laser bar code scanner and color digital camera. The Nomad also features a high-resolution, sunlight-visible VGA display that shows graphics and maps in crisp detail. And it's fully rugged and just as tough as our other handhelds which means the Nomad offers a lower Total Cost of Ownership (TCO) than consumer-grade handhelds.

In the past I have been disappointed with the lack of muscle and speed in the TDS Recon (a predecessor), and the need to add external GPS, barcode, digital camera assessories, but this new product line seems to have resolved most of those issues. I am a big fan of the rugged, easy grip, water resistant case, and I just think the Tonka Truck yellow is cool!

Many of MobileDataforce's customers work in rough and tumble environments (utilities, construction, asset tracking, inspections, environmental assessments, etc.) and a rugged handheld PDA like the Nomad is a great choice.

Here is another link to a blog on the Trimble Nomad.

What Don't I Know About Mobile Software Solutions & Deployments?

This is always a difficult question. How can you know what you don't know. Well I guess the answer is you find someone who has been there and done that and learn from them.

This blog article is a good starting point. It identifies 51 questions the helpdesk team will want to have answered before large mobile software deployments.

Let me highlight a few of the questions you will want to have answered:

1. Do you anticipate only needing one specific mobile software application, or many mobile applications over time? Can you start with a mobile software platform that supports all of your mobile needs, or will each mobile application be a separate IT project and use different technologies and infrastructures?


2. Do you know your exact solution and data requirements in advance, or do you anticipate needing to edit and adjust your mobile application as you learn from your field experiences and users? This will impact both design and schedules.


3. Do you have an in-house software development capability, budget and helpdesk infrastructure to enable you to customize your own mobile software application(s)?
4. Do you want to contract your mobile software application design, development and deployment to an experienced mobility company, or build it internally?


5. Will you be synchronizing your field data with one back-office database, or multiple database applications?


6. Do you know how to integrate field data to your database applications? Do you have your own DBA that can do this?


7. Mobile solutions are often used on laptops, Tablet PCs, Smart phones, PDAs, etc. Do you know your exact hardware requirements? Will you be supporting just one device, or all of the above?


8. If your internal IT staff are developing your mobile solution, do they know how to do the following: support GPS, Barcodes, RFID, Digital Signatures, Digital Image integration, synchronize data across multiple databases, provide helpdesk tools to support large deployments, etc.


9. Do you have an IT development team that is experienced in designing, developing and deploying mobile applications, or is this their very first mobility project. Can you afford the steep learning curve, time and money developing a mobile application in-house with no experience?


10. Have you considered the support effort required to manage large mobile software deployments? Do you have software in place to manage this?


11. The biggest challenge with complex mobile application development is to create the right data model for your mobile application before you start development. Often an appropriate data model for a simple mobile application, is not the appropriate data model once you start adding features in future versions.

Insurance Inspector & Mobile Handheld PDA Inspection Software

Our team in the UK has been busy working with a number of insurance companies on mobilizing their inspection processes. Automobiles that are damaged must be inspected by representatives of the insurance company in order to value the car and appraise the damage.

The inspections take place at the location of the car - so rather than travel to the location, fill out a paper form, submit the paper form to the administration staff to type into a computer - the inspector fills out an electronic inspection form on a mobile handheld PDA and submits it wirelessly to the enterprise computer system for immediate processing.

Mobilized inspection software and processes make so much sense and are very easy to justify on the merits of reduced expenses, reduced errors and better customer service.

Field Services, Work Orders and Mobile Handheld PDAs

I have written a number of articles over the past year about the value of using handheld PDAs and Smartphones for field services and work orders. Here are a few of them for your reference:

Tools, Parts & Mobile Work Order Solutions on Handheld PDAs

HVAC Maintenance and Mobile Handheld PDAs

HVAC Service Orders on Handheld PDAs

Mobilized Work Order System

Mobile Inspection Software, Service Requests & Asset Management

Toilets and Handheld PDAs

More on Mobile Workflow & Business Processes

30 Reasons to Mobilize Your Business

Business Analytics and Mobile Handheld Computers

Mobile Service Orders for Furniture Repair and Delivery

Automobile Work Order Solution for Handheld PDAs

To read more articles on mobile business solutions click here.

HVAC Maintenance and Mobile Handheld PDAs

Access Heating & Air Conditioning came to my house today. Poor them...they did not realize that I work at MobileDataforce and we design, develop and deploy mobile handheld PDA HVAC software applications. They must think I am the most obnoxious customer they have ever had.

"Using a paper form and clipboard I see."
"Yep"
"How do you know what job to do next?"
"They tell me on the radio."
"How many jobs do you do a day?"
"As many as they tell me."
"How do they tell you?"
"I go to the office in the morning and they say - here and hand me a job."
"What about jobs 2-7?"
"I call them on a radio and say I am finished. They say about time now go here or there."
"Do you ever need to review past work orders or maintenance forms?"
"Yep - most of the time the customer has the last one duct taped to the side of the furnace."
"If not?"
"I call the office and ask them to look in the file and read it to me."
"Why three separate forms?"
"One for a service agreement, one is a maintenance checklist and the third is an invoice."
"What happens when you give all that paper work to the office staff?"
"The invoice is put into the computer, the other 2 forms go into a notebook/file folder."
"How long does a service call take?"
"With a customer like you? Too long."
"Sorry...thanks...goodbye!"

I refrained from explaining how we mobilize HVAC operations regularly. It makes so much sense to combine the 3 forms into one mobile software application on a handheld computer. The service agreement, maintenance inspection and invoice could be integrated easily into one electronic form on the rugged handheld computer and the data could be synchronized wirelessly directly to the office computer system.

The service technician could query past visits with a simple online request. Digital signatures and a mobile handheld computer could be used to capture digital signatures and a mobile printer used for the invoice. The invoice could even be emailed to the customer rather than using more paper.

Service orders could be dispatched electronically to the service technicians handheld computer rather than trying to call and read all the information, which the service technician scribbles on a paper tablet while drinking his coffee and driving through the rain in rush hour traffic.

Oh my...I have a lot of work to do.

Auto & Equipment Auctions and Mobile Handheld PDA Inspection Solutions

MobileDataforce has been working on projects in Europe, North America and in Australia/New Zealand that involve inspecting and appraising automobiles and other equipment for auctions and resale. Think about the environment that these activities take place in - mines, construction sites, storage lots, homes, auto dealerships, etc. These environments require one to collect a great deal of data in the field.

Handheld PDAs and mobile inspection software with wireless synchronization back to an enterprise database application in the office provides a huge amount of value. Let's discuss some of it here:

1. Standardized inspection forms on handheld computers can ensure inspections are complete, uniform, accurate and readable.
2. Business rules included in the mobile handheld inspection applications can validate that the information is accurate. For example scanning a VIN number on a vehicle can automatically fill out much of the vehicle information automatically and ensure the inspection data matches the vehicle description.
3. Real time wireless synchronization means the inspection data can be immediately displayed on a website.
4. Digital camera integration with your handheld computer can attach photos to your inspection data for immediate display on a website
5. Wireless dispatch means your inspectors can be sent information on where they need to go for their next inspection
6. In some cases valuation data can be pre-loaded into the handheld computer and aligned with the data collected from the inspection to provide a near real-time appraisal in the field.

Electric & Water Utilities and Inspection Software for Handheld PDAs

In the past week MobileDataforce has been contacted by over 20 electrical and water utilities seeking mobile handheld PDA solutions for inspections. It seems our mobile inspection software fills a significant need for them. Here are just a few of the common mobile software applications that electrical utilities are searching for:

• Power Plant Inspections
• Asset Management - Conditional Assessment
• Meter Repair & Maintenance
• Line & Pole Inspections
• Stray Voltage Inspections
• Health and Safety Inspections
• Pole Inspections
• Weld Tracking
• Construction Management
• Health & Safety
• Facilities Management
• Substation Inspections
• GIS and mobile applications

Inspection Software on Handheld PDAs

Across the globe MobileDataforce's mobile inspection software solutions designed for handheld PDAs are used in a wide variety of situations and environments. Let me list a few:

• Food Processing Plants


• Bridge construction


• Residential water usage


• Vehicle inspections for resale


• End-of-lease auto inspections


• Mold inspections


• Roof inspections


• Heavy equipment auctions


• Street sign inspections


• many more...

Yesterday I was involved in learning all about the following:

• Eddy Current Inspections
• Non-destructive Testing
• Tube Plugging Tests
• Corrosion Tests
• Ultrasonic Testing
• Concrete Testing
• Soil & Water Testing
• Leak Testing

Our PointSync Mobility Platform is the foundation for all of these inspection software applications. It is a software platform that supports quickly designing, developing and deploying a wide variety of mobile inspection applications for a large number of different mobile handheld PDAs in a quick and cost effective manner.

Mobile Inspection Software and Handheld PDAs in City Government

MobileDataforce has worked with a lot of municipal governments on mobilizing inspections using isnpection software designed for handheld PDAs. Here is a list of the departments in a typical city that conduct regular inspections:

• City Engineering


• City Land Use


• City Forestry


• City Historic Development


• City "Right-of-Way"


• City Traffic Engineers


• City Building Inspectors


• City Fire Marshall


• City Electrical Inspectors


• City Mechanical Inspectors


• City Plumbing Inspectors

Many of these departments may have multiple inspections they must perform. In the Fire Marshall department alone they have quite the selection:

• Fire Alarm


• Cooking Equipment


• Wall Rating


• Wall Penetrations


• Above Ceiling


• Exit and Emergency Lights


• Sprinklers


• Panic Hardware


• Standpipe


• Emergency Extinguishers


• Many more...

These departments and their associated inspections represent a lot of field data collection activities and internal office data entry. It is easy to see why MobileDataforce provides a lot of mobile inspection software to these agencies and departments.

Business Analytics and Mobile Handheld PDAs

We have many very large customers that are deploying hundreds and even thousands of mobile handheld PDAs to their field services and inspection teams around the world. In addition to all of the efficiencies derived from using mobile software applications that synchronize directly to enterprise database applications back at the office, there is the additional value of being able to analyze services and business metrics in real time. Let me explain:

If your company provides a defined list of services, it is easy to include a feature in your "mobile work order" application that will record the start and stop times on a service. Let's say you have 100 field service technicians all performing the same list of services. It will not take long to understand the average length of time it takes to complete that service. Your job estimates will become increasingly accurate, your planning and scheduling processes better defined and accurate and the individual performances of your field service technicians can be monitored based upon your analysis of the time it takes to complete each service that you offer. You can pay bonuses or give raises to service technicians that have above average service performances and that generate above average profits for the company.

These business analytic features can be included in just about any mobile software application for use on handheld PDAs developed on the PointSync Mobility Platform.

Inspection Software for Mobile Handheld PDAs, Service Requests & Asset Management

Many of our customers that use mobile handheld computers and PDAs for mobile inspections also use them for mobile service requests and asset tracking. Let me provide you with a scenario:

1. A mobile handheld computer is used to perform an inspection on the condition of a building (company asset)


2. The information collect from the conditional assessment inspection is synchronized to the enterprise Asset Management system so it can be documented, analyzed and work and budgets assigned to maintain it.


3. A service request is dispatched to the handheld computer or PDA of the service technician. The service technician completes the work that was dispatched to him/her and the service request is closed and synchronized with the enterprise Asset Management system

Inspections, Asset Management and Service Orders often go hand-in-hand. All three of these functions benefit from the use of mobile handheld computers and PDAs. The data that is collected is in the field, the company's assets are located in many different areas, the work that is performed is also done in many different remote locations.

MobileDataforce's PointSync Mobility Platform is designed specifically to support all of the enterprises connectivity between the enterprise's database applications and mobile field workers.

This link goes to a document that can be downloaded called "28 Reasons to Mobilize".

Mobile Handheld PDAs and Inspection Software

It is very important to select the appropriate and relevant handheld PDAs, Smartphones or Tablet PCs/Laptops when preparing for an inspection project. I have collected many of the most important considerations and published them in a document called, "Selecting Appropriate Handheld Computers".

Inspection software developed for handheld PDAs is unique and requires specialized attributes. It must work in disconnected environments, in rugged and remote locations and support the functionality built into your mobile handheld PDA.

I hope you find this helpful!

Mobile Inspections on Handheld PDAs and the Web

Inspections are of little value if the data is not shared, analyzed and provides relevant information necessary for making solid business decisions. We have worked with several customers who have reported that historic data from field inspections simply got placed in paper file folders and stored. The data was not accessed or viewed by any decision makers!!!

Most if not all of the field inspection software applications that MobileDataforce have worked on synchronize data from mobile handheld PDAs to a database back at the office. Often we are asked to create web interfaces to this data so project participants and management can quickly login and review the collected inspection data from anywhere in the world via a web browser. We customize a series of reports that display the data in relevant and helpful formats for quick and efficient viewing and understanding.

Mobile Inspection Software on Handheld PDAs

Mobile inspection software solutions are the topic of the week. Why? Many of MobileDataforce's largest global customers are in the inspection services business. In addition, rarely are inspections done in an office cubicle. They are most often completed somewhere away from the office and often out-of-doors. My engineering team has been developing and enhancing the PointSync Mobility Platform for many years specifically for companies that have a need to use a wide variety of different inspection applications and other mobile applications in the field.



The image in the upper right corner of this blog - is a screen shot of the PointSync Developer. This is the application companies use to develop each customized inspection. Once the mobile application is designed, developed and deployed the work can begin.

Because the inspection services industry covers such a wide variety of inspections, MobileDataforce created a mobile inspection platform to support the requirements for quickly changing them. Here is a list of a few of the common inspection applications:

• Building Inspections
• Power Pole Inspections
• Substation Inspections
• Stray Voltage Inspections
• Power Generation Plant Inspections
• Pipeline Inspections
• Health & Safety Inspections
• Scaffold Inspections
• Mold Inspections
• Fire Safety Inspections
• Conditional Assessment Inspections
• Auto Inspections
• End of lease vehicle inspections
• Quality Assurance Inspections
• etc...

The list is endless. No one would buy a separate mobile application for each of the thousands of different possible inspections. Companies want an mobile inspection platform that can support all of these possible scenarios. That solution is the PointSync Mobility Platform for Inspections.

Off the Shelf Mobile Applications vs Customized for Handheld PDAs

Often my sales team gets asked the following question, "Should I buy an "Off-the-Shelf" mobile software application, or customize a mobile software application to fit my specific business?" The answer depends on if your business is set-up as an "off-the-shelf" business. Do you conduct your business in the exact same manner as many others in your market? Do you use the same business processes and the same accounting package as the others? Is your product or service business managed in the same manner as others in your market. If the answers are yes, then buying an off-the shelf mobile application is a reasonable option. However, if you conduct your business in a unique manner that offers you a competitive advantage over others in your market, then you may want to customize your mobile software applications and automate the business processes that provide you with these advantages. Let me give some examples:

In this recent blog article I write about companies that want to add asset and inventory tracking functionality to the common service request process. Others may want to add time tracking, mileage, GPS, bar code, digital images and other features to their mobile software application. Some companies like to have a mobile job estimation application on their handheld computer. Once the estimate is accepted, it can be dispatched to the service technicians to begin work.

Our customers tend to have a wide variety of business software applications in their offices. These software applications and accounting packages use a wide variety of databases. Our customers like to select their own mobile handheld computers and software applications. Our customers are often implementing changes to their business processes to provide higher levels of customer service that provide greater competitive advantages. These kinds of dynamic business environments demand and require the ability to rapidly edit and customize mobile business applications to support the growing and changing business.

What company wants to restrict their ability to grow their business, implement "best practices" and business process improvements because of the limitation of an off-the-shelf business application? Not MobileDataforce customers!

MobileDataforce provides a rapid application development environment for mobile software solutions. Our mobile software solutions for handheld PDAs enable you to cost effectively customize your mobile applications to support your ever-changing business needs.

Mobile Inspection Software for Handheld PDAs

MobileDataforce works with many inspection services companies. Our PointSync Mobility Platform enables companies that provide a wide variety of inspection services the ability to rapidly develop new and cost effective mobile inspection applications for use on handheld PDAs and rugged handhelds. The "rapid" part is very important since many inspections are project based, and you can't spend 6 months developing a mobile solution for a handheld.

Some of our customers use the same mobile inspection application routinely, while others do contract work for electrical companies and other large organizations that require customized inspection services based upon the needs of the project. The PointSync Mobility Platform works well for both kinds of project environments.

Mobile Software Solutions for Handheld PDAs and Integration

Mobile software solutions for handheld PDAs have limited value, unless they are synchronized and integrated with business applications back at the office. To that end, MobileDataforce's mobile software applications are integrated with many of the world's most popular database applications including:

• Sybase & iAnywhere


• Quickbooks


• Microsoft SQL


• Microsoft Navision


• Microsoft's Great Plains


• Microsoft Dynamic


• Microsoft Access


• Oracle


• AS 400/DB2


• MRO Maximo


• Many more...

The integration with these database applications enable bi-directional database synchronization between the mobile handheld PDAs and the office business software applications. This empowers the mobile handheld user to have the same kinds of visibility to enterprise data as someone sitting in a cubicle in the office. In addition, the office can receive near real-time data from work being done in the field. The efficiencies that are available through mobilization can be enormous.

Hawaii & Mobile Software for PDAs, Smartphones and Handhelds

Greetings Folks,

I am back from a wonderful and relaxing family vacation/holiday on the Island of Maui, Hawaii. I tried to forget about mobile software, PDAs, handhelds and smartphones for a few days, but alas, there are people carrying mobile handheld computers everywhere I go!

Let me give you an update on some of the mobile software solutions my team has been working on over the last few weeks:

• Paintless Dent Removal - mobile auto/vehicle inspections, services and repair business solutions
• Bridge inspections
• Mobile work order management applications for ATM service technicians
• Electric Utility - mobile inspection & work order applications
• Building inspection applications for a county government
• Clinical trials - mobile applications for healthcare service providers
• Asset management/conditional assessments and preventative work orders
• Much more...

The key value propositions for many of these solutions are the following:

1. Accountability of work and workers in the field
2. Accountability of company assets and inventory in the field
3. Efficient use and dispatch of field service technicians
4. Documentation of work completed in the field
5. Efficient and timely synchronization of field data to the enterprise database
6. Fast processing and invoicing of work completed
7. Inspections and documentation of inspections - for just about everything
8. Faster and better customer service leading to happier customers and greater profits

Toilets and Mobile Handheld PDAs

This is a first - MobileDataforce is developing an inspection software solution for inspecting toilets using handheld PDAs. Our team in Newcastle, England is working on a project called WaterSmart. This application is for Water Utility companies to use to help homeowners conserve water and save money.

This is how it works:

1. Inspectors swarm into a homeowner's bathrooms and start flushing their toilets, using their showers and filling their bath tubs.
2. They measure outputs, water pressure, and the overall water use of a house.
3. They use handheld PDA applications to collect all of this data and synchronize it back to headquarters
4. The data collected results in recommendations for the installation of water conservation equipment in the home, which kicks-off a work order process
5. The work order is dispatched to a service technician that travels out to the home and installs things like; balloons in the toilet to reduce the water in the tank, shower heads that reduce water volume to a dribble and many other clever things...

These mobile software applications are used for mobile inspections, data collection, work order dispatch and synchronization. These are very interesting projects and they allow us to play with cool new handheld PDAs and other mobile gadgets.

Auto Appraisals Using Handheld PDAs and Mobile Software

Reporting from the UK - Our team in Newcastle has developed a number of very interesting and compelling mobile handheld PDA solutions for the automotive industry. An application I previewed today enables service companies to complete many mobile services and use their mobile handheld computers to register and invoice the work. The solution was designed to mobilize the following three business processes:

1. Mobile dent repair and minor autobody work
2. Mobile Auto Detailing/Valet
3. End-of-Lease Inspections

All of these business processes are completed on the mobile handheld PDA and synchronized with a web enabled database.

Reporting from the UK - Mobile Automotive Solutions for PDAs, Handhelds and Smartphones

I am in Newcastle, UK this week on assignment. Our team here in Newcastle are experts in the automotive industry. They have many years experience working with mobile PDAs, handhelds and Smartphone solutions for vehicle auctions, automobile dealerships, automobile lease return applications and more. Today they demonstrated their mobile PDA solutions to a large automobile dealership with locations across Ireland.

The mobile solution they were demonstrating included a valuation component. A person could scan a VIN code and the description of the car would pop-up and auto fill the the electronic inspection form on the handheld PDA. The dealership would then inspect the car for damage and the final value of the car would be computed from the valuation database and the inspection.

This solution is used for automotive auctions, auto dealers, insurance and automotive lease return companies.

First the Dell Axim PDA Dies & Now the iPAQ Pocket PC???

Rumor on the street, at least in the mobile handheld industry world, is that HP may be discontinuing their line of stand alone PDAs. The rumor originated from a recent refusal by HP corporate to sell 1,000 current and supported iPAQs to a customer. No company rejects an order for 1,000 devices if they mean to continue them. This same customer was not able to source this iPAQ in any significant quantities from distributors either.

Keep in mind this is a blogged rumor...that means it is many times less reliable than the one from the cubicle next to you.

Even if true, HP may just be consolidating their iPAQs around iPAQ Phones.

LXE Using Animation to Market the HX2 Wearable Computer

LXE is using a cartoon character called the "Scan Man" to market their new wearable, rugged computer called the HX2. The HX2 has a screen made from the same material as a fighter-jet's cockpit windshield and is strapped to your arm.

I haven't spent much time thinking about wearable computers as I focus most of my time on mobile handheld PDAs, smartphones and industrial barcode scanners that run on Windows Mobile OS. Maybe it's time. Here are two interesting descriptions on LXE's website:

1. Breakaway ring scanner improves operator safety by preventing snags. (Snags is another word for ripping your finger off)
2. Voice enabled with ToughTalk technology. (I wonder if this was tested on sailors?)

This computer enables you to point at a distant object and voice order it to be scanned. The voice enabled computer is strapped to your arm and connected to a scanner ring that fits on your finger. Very clever! I wonder if there are any restrictions on which finger you can use to point?

Inside and Outside the 4 Walls with Mobile Software and Handheld PDAs

I have spoken to a number of handheld computer manufacturers and distributors this month and they have all emphasized that 2007 is the year to go out-of-doors with their handheld PDAs and handheld barcode scanners. The market inside the 4 walls is flat (no growth). The industry's growth is in mobility, the great rugged outdoors.

Symbol/Motorola has the MC70, MC50 and MC35 handheld PDAs and barcode scanners that are meant to be used in mobile out-of-doors environments. Psion Teklogix, Socket, Hand Held Products, Intermec and most others are dedicating sales teams and marketing campaigns to this mobile handheld and mobile software market segment.

From a software perspective, MobileDataforce started in this rugged environment. Our mobile software platforms were designed from the beginning to work equally well whether connected or disconnected indoors or outdoors.

Ryzex Buys, Sells & Recycles Mobile Handheld PDAs and Computers

If you don't know about Ryzex, you probably should. They buy old handheld barcode scanners as well as sell new mobile handheld PDAs. Why is that interesting? Many companies have a closet full of old and broken handheld computers and barcode scanners. Ryzex will buy, repair, refurbish or recycle them.

Ryzex has a very interesting business model. They focus on managing the lifecycle of handheld barcode scanners for their customers. They can sell, lease or rent new handheld barcode scanners, or sell, lease or rent old ones. Some jobs are just not sexy enough to justify new barcode scanners. Some companies, like engineering firms, do a lot of project work and only need a handheld data collector for 3 months so may want to rent it.

Casio Enterprise Handheld PDA

It looks like the term "Enterprise PDA" is catching on, at least within the marketing organizations of both Casio and Motorola. Casio has the new IT-10 (the name doesn't exactly roll off the tongue does it?) Pocket PC. You can use it in the shower and drop it from 3 feet to the soap covered tile floor. It is also shock resistant. Now that is thinking ahead! No one likes getting shocked in the shower, dropping their handheld Pocket PC and having it break all in the same morning. Now that is a unique marketing angle! If you don't take showers, the IT-10 is also dust resistant and doesn't have a nose.

Casio describes the IT-10 as a "new rugged PDA designed and built to be used for vertical applications in severe business environments." If I read that right, it is not intended for horizontal applications in good business environments. Hummm...Seems like you could make more sales if you sold products to companies in good business environments.

The Juno Rugged Handheld Pocket PC

Trimble has just released, or at least I have just found out about, a new not-rugged Pocket PC (now Windows Mobile) called Juno, pronounced like but not to be confused with Juneau, Alaska. It looks rugged, but Trimble seems to want everyone to know it is not - The Juno™ ST handheld is a highly productive yet affordable, non-rugged GPS receiver for field data collection and mobile GIS. The Juno ST handheld is Trimble's most compact, lightweight, fully-integrated field computer, providing 2 to 5 meter GPS positioning in real time or after postprocessing.

The Juno ST handheld is ideal for utility companies, government organizations, and agencies that are managing large deployments and tight budgets....but don't mind breaking their handhelds and buying replacements that cost more than buying a rugged one in the first place (sorry I added that).

Garmin and Navman have long had PDAs with integrated GPS, but this seems to be Trimbles first efforts to provide low end, field data collection devices. I like the idea, but Trimble's marketers seem almost apologetic.

Another Plane Another Victim - Evangelizing Mobile Handheld PDA Applications

I was on another plane today and a senior engineer was unfortunate enough to be seated next to me. The engineer manages the building of highways and bridges. Hummm.... We do a considerable amount of work for companies involved in highway construction and bridge building by helping them implement mobile PDA solutions on rugged handhelds. In fact the largest engineering and construction firm in Australia has asked us to work with them on a number of interesting projects.

I love working with engineers. They have to collect data on everything and they often work on very strange projects.

Trimble is a ruggedized handheld vendor that develops a lot of solutions for this industry.

MobileDataforce provides a data collection software platform for rugged mobile handheld computers that allows engineering companies to quickly develop field data collection applications that are specific to the requirements of their customer's projects.