Showing posts with label gps. Show all posts
Showing posts with label gps. Show all posts

The Loss of Distance and Justification to Worry

Historically distance has limited what we must worry about.  Our cave-dwelling ancestors only had to worry about being heard, seen or smelled by predators or enemies in their immediate surroundings. 

As time went by large human armies could retreat and separate themselves by 100 miles, which during the Roman era equated to 5 days of marching.  That meant they didn't have to worry about a battle happening for at least 5 days.  Today it is different. One hundred miles equates to mere seconds. The security of distance has died.  Today, we must worry about wider circles.

Location Based Services and RFID Help Hospitals Save Money

The words location based services (LBS) immediately brings to mind mobile marketing apps and other location based sales and marketing services based upon GPS coordinates.  If we have an enterprise IT perspective we may think of fleet management, asset management and equipment tracking.  The technologies and strategies behind these technologies, however, are not limited to rugged outdoor, blue collar environments.  They have now also moved into sterile indoor environments.  Let's review a few of these use cases documented by Caleb Benedict, Research Analyst, GIS/IoT.

The use of LBS (location based services) in the healthcare industry is growing rapidly. It is being used to save time, money, and reduce liabilities. Earlier this week an article was published by Pharmabiz.com that described how Tyco Security is providing Indian Hospitals with RFID services to track patients, medical equipment and pharmaceuticals (http://bit.ly/PAIJvP).  Along with knowing patient locations, these solutions allow hospitals to track and maintain security over expensive equipment, and to closely monitor prescription drugs to limit dangerous mistakes.

A recent report by Research and Markets predicts the healthcare RFID market will grow at a CAGR of 35 percent through 2017. As this forecast demonstrates, RFID technology continues to gain traction in the healthcare industry proving that it has moved beyond its roots tracking cargo containers and freight (http://bit.ly/PAIJvP).

LBS technologies are also on the rise.  Markets and Markets reports that the location based services market will grow at a CAGR of 25 percent annually through 2019 and the market will be valued at $39 billion. They also report that the largest portion of LBS growth will come from the healthcare asset management sector. LBS solutions help hospitals monitor patients locations and track ambulances as they respond to emergencies and deliver patients (http://bit.ly/1l7gV10).

It is our analysis, based on a review of publicly available data, that the healthcare industry will continue to adopt these technologies as they are proving to save money, reduce loss and limit liabilities. These solutions, along with GIS applications in healthcare, illustrate the huge potential the industry has in applying location and tracking technologies in everyday hospital operations.
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Kevin Benedict
Senior Analyst, Digital Transformation, EBA, Center for the Future of Work Cognizant
View my profile on LinkedIn
Learn about mobile strategies at MobileEnterpriseStrategies.com
Follow me on Twitter @krbenedict
Join the Linkedin Group Strategic Enterprise Mobility
Join the Google+ Community Mobile Enterprise Strategies
Recommended Strategy Book Code Halos
Recommended iPad App Code Halos for iPads

***Full Disclosure: These are my personal opinions. No company is silly enough to claim them. I am a mobility and digital transformation analyst, consultant and writer. I work with and have worked with many of the companies mentioned in my articles.

How The Healthcare Industry is Using GIS in 2014

By Caleb Benedict, Research Analyst, GIS and IoT

GIS technology is being used in the healthcare industry today for patient care and preventative medicine among other things. Hospitals and other organizations, with GIS and big data resources now have the ability to collect geographic information from their patients and study trends in illnesses based on where the patients live now and have lived in the past.  By displaying this information on a map it allows healthcare workers to visually see trends in illnesses and predict which communities will most likely to be impacted in the future.  In addition, understanding where patients have traveled over time enables healthcare officials to predict where ground zero for viruses might be located and how the diseases may have been spread.

A recent GIS study conducted in China determined the next likely at-risk region for the H7N9 avian flu virus is located in a northern region of Vietnam. They were able to determine this information by mapping previous cases of the flu virus which created a cookie-crumb trail that helped them predict northern Vietnam.

GIS applications like the one in China can be used for a variety of healthcare trends. If hospitals start building databases using patient locations, they would be able to detect trends based on patient geography. This could allow hospitals to stock medical inventory based on predictive analytics, train their staff in advance of diseases, and forecast the number of patients that will be affected.


Not only can GIS help predict future at-risk areas, but GIS applications can also help hospitals reduce expenses and improve patient care. A recent study in Maryland compared the use of life flight helicopters to ambulances. The study determined that in 31% of cases when a life flight was used, an ambulance would have been a better choice.  Knowing when an ambulance is a better choice could save a lot of money.

The use of GIS technology and big data analytics in healthcare is an emerging area worth watching. Here are some of the use cases referenced above:

A study by the University of Cincinnati uses GIS to compare the use of life flight helicopters and ambulances. (http://bit.ly/1noQnoQ)

GIS is used to study how pollution levels in different regions of the U.S. affect residents. (http://bit.ly/1jIHGoz)

A recent study in China uses GIS to predict the next impact area for the H7N9 avian flu virus. (http://bit.ly/1fU8yBI)

Join Kevin Benedict at the M6 Mobility Exchange in San Diego!
Click to Learn More!
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Kevin Benedict
Senior Analyst, Digital Transformation, EBA, Center for the Future of Work Cognizant
View my profile on LinkedIn
Learn about mobile strategies at MobileEnterpriseStrategies.com
Follow me on Twitter @krbenedict
Join the Linkedin Group Strategic Enterprise Mobility
Join the Google+ Community Mobile Enterprise Strategies
Recommended Strategy Book Code Halos
Recommended iPad App Code Halos for iPads

***Full Disclosure: These are my personal opinions. No company is silly enough to claim them. I am a mobility and digital transformation analyst, consultant and writer. I work with and have worked with many of the companies mentioned in my articles.

IoT Devices and Apps for both Industry and Consumers

By Caleb Benedict, Research Analyst, GIS/IoT


Recently Google acquired the home automation company Nest. Nest is a company that sells IoT (Internet of Things) enabled devices that allow homeowners to control the temperature of their homes through their smartphones, plus it sends notifications if it detects dangerous levels of smoke or carbon monoxide. This company is a great example of how IoT is expanding beyond its industrial roots.

Why would Google get involved in home automation systems?  Because their real goal is to collect, analyze and utilize data to provide more personalized online and mobile experiences. Cognizant calls this strategy "Code Halos" strategies.  Nest will provide Google with a much deeper understanding of consumers' "patterns of life."

In the next few years we will see widespread adoption of IoT technologies for consumers. This will include a range of applications such as smartphone controlled appliances, home irrigation systems, alarm systems, home automation systems, smart-watches that monitor vital signs, Internet connected vehicles and new applications that we haven't even heard of yet. There is and will be massive expansion of the IoT for personal use.

IoT is growing quickly and is expanding into new industries. IoT strategies are currently being used in vehicle fleets, home automation and management, healthcare, manufacturing, smart grids, ATMs and much more. Not only are IoT applications being embraced by industry, but also by consumers.  In 2014 we are seeing many new Internet connected devices such as Google Glass, smart watches and smart appliances appear.

Some examples of IoT applications today:

Tracking vehicle fleets for increased accountability
Monitoring vehicle performance to maximize efficiency and reduce operating costs
Viewing electricity usage through smart meters
Managing production lines through M2M sensors
Internet connected-alarm systems
Monitoring vitals for hospital patients
Home management-systems that control thermostats, appliances, irrigation systems, etc.

Recent IoT market forecasts:

IDTechEx research has found that the wireless sensor market will grow to $1.8 billion by 2024. (http://bit.ly/1i5Q29P)

Gartner predicts the “internet of things” will hit 26 billion devices by 2020, up from 900 million five years ago, and this will increase the amount of information available to supply chain professionals, as well as exposure to cyber risks. (http://bit.ly/1e57GG6)

According to a recent report from Navigant Research, cumulative utility spending on IT systems for the smart grid will total $139.3 billion from 2014 through 2022. (http://bit.ly/1ka16DL)

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Kevin Benedict
Senior Analyst, Digital Transformation, EBA, Center for the Future of Work Cognizant
View my profile on LinkedIn
Learn about mobile strategies at MobileEnterpriseStrategies.com
Follow me on Twitter @krbenedict
Join the Linkedin Group Strategic Enterprise Mobility
Join the Google+ Community Mobile Enterprise Strategies
Recommended Strategy Book Code Halos
Recommended iPad App Code Halos for iPads

***Full Disclosure: These are my personal opinions. No company is silly enough to claim them. I am a mobility and digital transformation analyst, consultant and writer. I work with and have worked with many of the companies mentioned in my articles.

Increasing Productivity and Getting Strategic with Geospatial Information Systems

By Caleb Benedict, Research Analyst, GIS/IoT


Companies in many different industries are realizing applications of GIS (geospatial information systems) can provide competitive and strategic advantages, productivity increases and efficiencies in operations. GIS, when combined with mobile devices like smartphones, tablets, laptops and other handheld devices allow organizations to use GPS sensors, digital maps and editing software in order to view, document and analyze all kinds of things in new and innovative ways.

Once you represent your environment, location and processes digitally, you can build all kinds of analytics, algorithms and processes to take advantage of this data.

Even in simple scenarios interesting analytics and processes can be done. Knowing the location of a mobile asset at a date and time is helpful.  If it is moving, knowing how fast it is going and estimating the time of arrival is useful.  Knowing where a mobile worker is located and their skills, qualifications and job status enables you to plan their next job dynamically.  All of these items start with knowing their location.

Some additional examples of GIS applications are:

  • Tracking fleets of vehicles with dynamic maps to estimate time of arrival and ensure safety and compliance
  • Monitoring the location of employees to ensure safety and optimized utilization
  • Mapping underground utility lines for sewer, cable, electricity, to provide safety and optimized construction and maintenance activities
  • Mapping construction progress to ensure deadlines and schedules are met

A decade ago, GIS technology required expensive hardware and software to support it. Today, however, relatively inexpensive iPads and smartphones can be used with Google Earth and other GIS databases.

ESRI, the largest GIS software developer, allows workers to use tablets and smartphones to input data and create maps.  ArcPad, ESRI’s application for mobile devices, allows field workers to collect and input data on their mobile device and sync that data with their desktop programs such as ArcMap or ArcGIS. This technology is relatively new and is increasingly important for companies of all kinds.

Examples of GIS in action:

Columbia County, Georgia is using field GIS applications to map underground broadband Internet lines in order to have accurate locations of their utility system. Using field workers equipped with GPS devices and GIS software the county was able to quickly collect this data with the highest level of accuracy. (http://bit.ly/1hy7OxU)

Australian mining companies are using GIS to increase productivity and safety for their operations. Using GIS the mining companies have been able to track supply shipments by outfitting truck drivers with iPads that relay their locations to other iPads with the same real-time, dynamic map of mining sites. In addition companies have been tracking employees to ensure their safety when working in dangerous environments. (http://bit.ly/Pr9jrr)

The North Charleston Sewer District in South Carolina is using GIS to track construction progress and asset locations. This has allowed project managers to supervise the construction progress with more detail and to have better accountability on county vehicle usage. (http://bit.ly/1mWdQOd)

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Kevin Benedict
Senior Analyst, Digital Transformation Cognizant
View my profile on LinkedIn
Learn about mobile strategies at MobileEnterpriseStrategies.com
Follow me on Twitter @krbenedict
Join the Linkedin Group Strategic Enterprise Mobility
Join the Google+ Community Mobile Enterprise Strategies

***Full Disclosure: These are my personal opinions. No company is silly enough to claim them. I am a mobility and digital transformation analyst, consultant and writer. I work with and have worked with many of the companies mentioned in my articles.

Notes on the Location Based Services Market

By Caleb Benedict, Research Analyst, GIS/IoT, Netcentric Strategies


IBM has recently invested $1.1 billion USD into Location Based Services (LBS) and Application Programming Interface (APIs).  The investment was in the development of BlueMix, a cloud-based service, that when combined with Pitney Bowes' API programs, allow businesses to collect data on consumers based on their location and geography.

GPS enabled smartphones are introducing a whole new precision to LBS.  No longer are companies needing to triangulate between cellular towers to get a general location, when GPS data can identify the exact business location.  This enables location, business type, company name and more to be added to time and date.  Patterns of life can start to be recognized and marketing and promotional campaigns created based upon these findings.

In addition to smartphones, the IoT (Internet of Things) enables equipment, supplies, materials, vehicles, trailers etc., to all be located on a map in real-time.  We will talk more about this in another article.

It is my analysis that investments into business intelligence and meaning-making based on LBS is a requirement going forward for many industries. When user locations are recorded and studied by a cloud-based business intelligence system and strategies adjusted based upon the meaning-making of this data, then you can start delivering competitive advantages.

Benefits of Location-Based Services for companies…
·      Companies are able to study consumer habits based on geography
·      Companies can adjust business practices based on consumer locations
·      Marketers can advertise based on precise locations
·      Consumers can participate in location-based coupons and daily deals
           
Some additional notes from my recent research on the LBS market:

Facebook and Google dominate the market share of LBS - controlling 46% according to a recent Berg Insight report. As long as Facebook and Google continue to purchase companies like Instagram they will continue to dominate.

According to the same report the LBS market will grow at a 16% CAGR through 2018 and Facebook and Google will continue to control roughly half the market share throughout those years.

Heineken has been using Foursquare to allow beer drinkers to check-in when purchasing Heineken beverages. This mobile campaign is aimed at engaging consumers and building brand loyalty by offering the chance to win sports memorabilia as incentives for checking-in when drinking Heineken products.

Facebook’s Instagram is threatening the future of Foursquare by experimenting with a new, in-house location-based check-in function in place of Foursequare’s service.  Foursquare’s major clients are currently Flicker, Vine, Instagram, Pinterest, and Path. If Instagram and their 200 million users switch to an in-house check-in service and replace Foursquare this would dramatically reduce Foursquare’s market share in the location-services market.



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Kevin Benedict
Senior Analyst, Digital Transformation Cognizant
View my profile on LinkedIn
Learn about mobile strategies at MobileEnterpriseStrategies.com
Follow me on Twitter @krbenedict
Join the Linkedin Group Strategic Enterprise Mobility
Join the Google+ Community Mobile Enterprise Strategies

***Full Disclosure: These are my personal opinions. No company is silly enough to claim them. I am a mobility and digital transformation analyst, consultant and writer. I work with and have worked with many of the companies mentioned in my articles.

The Growing Importance of GIS to Organizations, Industries and Municipalities in 2014

By Caleb Benedict, Research and GIS Analyst

During the past decade GIS (Geospatial Information Systems) has grown from a term representing simple navigational devices and GPS handsets to something much more complex and useful. In the past ten years the GIS market has steadily grown in numbers of applications, use cases, industry adoption and users. Newly published forecasts for the GIS market predict that the GIS industry will grow at an estimated 8% CAGR through 2016.

It is my analysis that GIS applications in both public and private sectors are growing faster than 8%. By researching job announcements on city employment pages, it is obvious there is an increasing demand for GIS analysts, specialists, and technicians.

This growth is due to advancements in GIS technology and the realization that GIS applications are important tools for just about every municipal government, engineering firms, industry and organizations with remote and mobile job sites, projects, assets and workforces today. Digital mapping and remote sensing (the use of satellite imagery outfitted with sensors) is delivering increased safety and savings in the form of time, money and resources.

GIS in the news…

The U.S. government increases the U.S. Geological Survey budget by $41 million to $1.1 billion total. (http://www.gisuser.com/content/view/32343/2/)

Peoria, Illinois is using GIS and LIDAR imagery to collect information on city streets in order to understand street conditions and plan for infrastructure improvements. (http://peoriapublicradio.org/post/peoria-survey-streets)

GIS planning has resulted in a 30% decrease in traffic related deaths in Abu Duabi after GIS planning improved traffic lights and street management. (http://gulfnews.com/news/gulf/uae/abu-dhabi-road-accident-deaths-drop-30-in-five-years-1.1310328)



***Full Disclosure: These are my personal opinions. No company is silly enough to claim them. I am a mobility and digital transformation analyst, consultant and writer. I work with and have worked with many of the companies mentioned in my articles.

GEOINT, Google Field Trip, GIS and the Digital World

I have been blessed with the opportunity to conduct digital and mobile strategy workshops and speak in many places around the world.  Because of the frequency of these trips, I often don't have time to research in advance the locations I will be visiting.  That can be both good and bad.  I am often pleasantly surprised to stumble upon a famous historical landmark with little or no knowledge that I was in its vicinity.  Surprises are fun.  The downside is stumbling upon a recognizable landmark or building, but having little knowledge as to why it is recognizable, and having no time to look it up.  There is now a useful app for that!

Google Field Trip is a mobile app I downloaded recently that uses many different data sources, tied to GPS coordinates, to inform you about your location and environment.  Here in Boise, Idaho, it popped up messages about historic events that happened at locations near me.  I love it!  It informed me as to where the original trolley line was located, when the old granite penitentiary was built, and where geothermal springs are used to heat public swimming pools.  This information augmented my reality.  My knowledge about a location was augmented by over 170 different data sources that Google has aggregated and associated with geospatial data.  As the number of data sources continues to grows, it will become increasingly useful and valuable.

Yesterday I read the NGA's (National Geospatial-Intelligence Agency) 5 year plan.  Their motto is "Know the Earth, Show the Way, Understand the World."  Awesome!  Sounds like a super-secret, hyper-ambitious, massively powerful version of Google Field Trip.  Their job is to design, develop and support a geospatial intelligence platform that can be used by many different agencies to collect, analyze, share and collaborate around geospatial data for the purpose of national security and to help respond to natural and human-made disasters.

The NGA has a big job.  Their mission is to provide ubiquitous access to GEOINT (geospatial intelligence) by creating an intuitive online environment that facilitates effortless and seamless access to geospatial content--data and intelligence-- anytime, anywhere.  They want to help the "good-guys" spend more time analyzing data and doing "good", and less time trying to collect or discover geospatial data that is already available in another system or database.  They want to make it much faster and easier to find and use. Again, kind of like Google Field Trip, except instead of a historical marker popping up, it may pop up information about all known bad guy activities in an area as a convoy or patrol is moving through a region.

It is important to understand that GPS coordinates can be associated with all kinds of different information including physical features of the land, assets, natural and human resources, activities, cultures, religions and past events, etc.  Here is more on NGAs mission, "Our purpose is to provide deeper, contextual analysis of places, informed not only by the Earth's physical features and imagery intelligence, but also by human geography."  Human geography is the study of how humans, communities and cultures interact with and are impacted by the locations and physical features of the land where they are located.  Wow! That includes a lot of areas of study!

Let's stop for a minute and consider again the convergence of the physical world with the digital.  The physical world is being digitized through all kinds of collected and stored digital information about it.  This enables organizations, either government or commercial, to associate all kinds of information to a physical location and visualize it on a computer or print it on a 3D printer so you can run your fingers over it.  Once this information is analyzed, algorithms can be designed that make judgements and predictions about a location based on collected data and big data analysis.  The NGA calls this discipline, anticipatory GEOINT analysis.  The ability to predict different things based upon analysis of geospatial intelligence.

One of the biggest problems that NGA is trying to solve is data and organizational silos.  They want to find all of the data and content, and release it for discovery and use by all relevant and approved agencies and security levels.  The events of 9/11 taught us the disastrous results of not sharing data across agencies.

There are many lessons to learn from the technological, management and strategy advancements being made in and around geospatial intelligence that can translate into positive value in the commercial sector.  Companies like Amazon, Netflix, Zillows and many others understand the reality of the convergence between the physical and digital worlds and are embracing geospatial intelligence to their benefit.  They are winning with these strategies!
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The True Cost of Mobility - a new whitepaper - Enterprise corporations are under tremendous pressure to develop and deploy mobile apps for their business systems, yet the traditional approach to mobile app development typically costs $250K+ and takes 6+ months for a single app.  IT professionals are exploring platforms that radically reduce costs and time-to-market for their mobile initiatives, especially around complex applications such as SAP, Oracle, or custom applications.

Whitepaper download link - https://www.capriza.com/resources/whitepapers/?resource=true-cost-of-enterprise-mobility&adgroup=MES
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Kevin Benedict
Senior Analyst, Digital Transformation Cognizant
View my profile on LinkedIn
Learn about mobile strategies at MobileEnterpriseStrategies.com
Follow me on Twitter @krbenedict
Join the Linkedin Group Strategic Enterprise Mobility

***Full Disclosure: These are my personal opinions. No company is silly enough to claim them. I am a mobility and digital transformation analyst, consultant and writer. I work with and have worked with many of the companies mentioned in my articles.

Where the Physical Meets the Digital - GIS and Enterprise Mobility

One of the mega-trends I write often about is the merging of the physical with the digital and the resulting impact on businesses.  A key element of this trend is the association of geospatial or location data with events, tasks, projects, processes, assets and resources.  I asked my civil engineering friend and hero of all ducks, J.D. Axford, to teach us a bit about graphical information systems (GIS).  Here it is for your reading pleasure.

Three broad categories of information are combined in GIS.  As a point of reference, let's consider how a utility company would use these three:
  1. Landbase information typically comes from outside sources and depicts the natural (earth) and built (man-made) environment in which the utility operates – roads, rivers, and so on. 
  2. Grid information, defining the physical system (power lines, transformers, substations, power generation sites) the utility owns and operates, this information comes from their engineering, surveying, and maintenance crews. 
  3. Customer information is generated in-house and includes names, addresses, services provided, and maintenance schedules and requests, in addition to billing information. 
Combining these three data categories into a GIS enables a utility to support:
  • outage management systems
  • workflow scheduling
  • damage prevention
  • routine operations and maintenance 
  • asset management
  • workforce optimization
A GIS serves several purposes.  It is a geospatial database, plus a collaboration and communications tool for sharing geospatial data accurately, quickly, and broadly amongst enterprise teams.  This of course requires enterprise mobility solutions.  It ensures the field crews, engineering design and customer service departments are working together to efficiently meet goals. As always, effective communication require the data shared be accurate and available to those who need it, when they need it, and where they need it.  This is where the utility of mobile devices and especially tablets comes in.

In order to effectively use GIS, mapping software (like LatLonGo) must be developed that works across a number of different mobile hardware platforms to maximize its utilization.  It must also be able to integrate with ERPs, asset management apps and other business solutions.  Specialized software platforms are needed that support GIS integration with mobile devices.

Compressing data is another requirement so mobile devices have the space available to store GIS data, and so it remains accessible even when connectivity is lost. Collecting data through text and voice notes, photographs, and redlined maps and drawings are also essential and must be synchronized back to the main GIS server for collaboration and review.

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Kevin Benedict, Head Analyst for Social, Mobile, Analytics and Cloud (SMAC) Cognizant
View my profile on LinkedIn
Learn about mobile strategies at MobileEnterpriseStrategies.com
Follow me on Twitter @krbenedict
Join the Linkedin Group Strategic Enterprise Mobility

***Full Disclosure: These are my personal opinions. No company is silly enough to claim them. I am a mobility and SMAC analyst, consultant and writer. I work with and have worked with many of the companies mentioned in my articles.

Satellites, GPS Tracking, Artificial Intelligence and Mobile Technologies

My good friend J.D. Axford, a civil engineer and hero of all ducks for his wetlands work, sent me a very interesting (if you are into GPS tracking, GIS, mobile technology, artificial intelligence, accelerometers, etc.) article he wrote on how the physical is meeting the digital in the world of construction and engineering today.  I am including it here for your pleasure and education.

Compaction, in heavy construction, is the application of energy to soil, crushed rock, or asphalt to increase density by driving out air, which enables the finished, compacted material to support buildings, roadways, and other structures. Compaction is specified as a percentage of the maximum dry density determined in the lab.

During construction, compaction is most often measured using a nuclear densitometer. Other reliable methods include the use of sand cone (ASTM D-1556) and rubber balloon (ASTM D-2167) methodologies; less formal tests used in the field include soil probes (a pointed steel rod pushed into the ground to gage penetration resistance and therefore estimate compaction), proof-rolling with loaded dump trucks while observing deflection, and even boot-heels. These all are necessarily spot-checks; consistency is sought by controlling the compaction process.  This requires the roller operator’s ability to track speed and passes over each section while estimating compaction, leading to both over- and under-compaction. Near-constant inspection is usually needed, and even so, compaction is a frequent source of job site disagreement.


Intelligent compaction (IC) is a system growing in use which combines on-board GPS, computers, and axle-mounted accelerometers to provide continuously-controlled compaction. The accelerometers measure stiffness, and indirect measurement of density, and feed that information to the computer, which uses GPS to produce a color-coded map of the working area; the colors are used to provide an intuitive depiction of areas already meeting specifications, and those needing more compaction. For asphalt work, IC systems (there are approximately eight US equipment vendors developing and selling IC), infrared sensors measure (and the computer maps) the asphalt temperature, a critical data set in ensuring timely compaction as the material cools.

As is normal, a test zone is compacted at the start of the overall compaction effort to determine the number of passes and speed the material requires to meet specifications. That information is entered into the on-board IC system as the baseline against which future work areas are compared and mapped. This eliminates guesswork, eliminates overwork, and improves the homogeneity of the finished product, saving money for the contractor and improving the service life of the compacted product.

Intelligent compaction, requires mobile technologies, GPS tracking and artificial intelligence to calculate all kinds of accelerometer and speed data, location and project requirements.  This is another example of how the physical is meeting the digital and improving processes.  You can learn more about how artificial intelligence is being integrated into field services by ClickSoftware here.

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Kevin Benedict, Head Analyst for Social, Mobile, Analytics and Cloud (SMAC) Cognizant
View Linkedin Profile
Learn about mobile strategies at MobileEnterpriseStrategies.com
Follow me on Twitter @krbenedict
Join the Linkedin Group Strategic Enterprise Mobility

***Full Disclosure: These are my personal opinions. No company is silly enough to claim them. I am a mobility and SMAC analyst, consultant and writer. I work with and have worked with many of the companies mentioned in my articles.

Using Artificial Intelligence in Health Services Requires Real-Time Enterprise Mobility

I am intrigued by the increasing use of artificial intelligence in areas like field services management and home healthcare services.  I read a use case (http://www.clicksoftware.com/Collateral/Documents/English-US/KinCare-Case-Study.pdf) this morning about KinCare and ClickSoftware in Australia.  KinCare provides all kinds of home and healthcare services across a wide geography in Australia.  They are one of the largest providers of in-home care and assistance in Australia and they get paid by providing documented services compliant with government regulations.  There are designated fees for each service and there are little to no margins for errors. It is very easy to screw up and to lose a lot of money in this kind of operation.

Let me provide an example of KinCare's services:
  • Nursing care
  • Personal care
  • Domestic assistance
  • Social support
  • Respite care
  • Transportation
  • Case management
Some of their clients need all of these services.  These services are often provided by different people at different times.  Let's image tens of thousands of clients, care givers and service providers located all across Australia.  All of these participants and their appointments must be scheduled and coordinated.  Does that sound like a big enough challenge for you Mate?

The only way to run this kind of operation efficiently is to make sure the care givers and service providers are connected (via mobile devices) to an intelligent software system (using artificial intelligence and context aware systems) to understand how to most efficiently provide and schedule hundreds of thousands of services.  In addition, must also make sure each care and service provider is qualified, available and in close proximity.  Also it is important to note that these services are critical to a persons health and welfare.

The mobile devices are used as mobile data collection devices, sensors (GPS) and reporting systems in the service delivery process. Mobile devices feed real-time data to the real-time analytics and artificial intelligence systems that schedule all parties across the country.  Since all of these participants are mobile, it takes very careful and fast analytics to ensure all parties can meet in the right places, deliver and receive services efficiently, document services and invoice for those services.

Smartphones and tablets, broadband internet connectivity and ultra-fast artificial intelligence capabilities integrated with human resource, talent management, scheduling, case management, patient and service management, billing and dispatch systems are all required to make this work.  Wow!  Speed and artificial intelligence systems are revolutionizing these kinds of operations today.

When I am out teaching mobile and SMAC strategies to large companies the topics of speed, context aware and artificial intelligence comes up every time.  These are the game changers today.



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Kevin Benedict, Head Analyst for Social, Mobile, Analytics and Cloud (SMAC) Cognizant
View Linkedin Profile
Learn about mobile strategies at MobileEnterpriseStrategies.com
Follow me on Twitter @krbenedict
Join the Linkedin Group Strategic Enterprise Mobility

***Full Disclosure: These are my personal opinions. No company is silly enough to claim them. I am a mobility and SMAC analyst, consultant and writer. I work with and have worked with many of the companies mentioned in my articles.

AT&T FamilyMap App Treating Your Kids Like a Truck


AT&T has announced the release of their new application called AT&T FamilyMap App. It is a GPS vehicle tracking solution, except it is attached to your kids. Rather than mounting a GPS unit under the dashboard of your vehicle, it is inserted into your child's pocket or backpack.

Fleet managers (i.e. moms and dads) can logon to a website to see the locations of their kids, monitor their comings and goings and time spent at each location. In this article I describe why fleet managers use these applications, but I am not sure I want to attempt to describe why a parent would use it. I have my own kids that just might stumble across this article.

In this article I wrote several months ago, I provided a list of 39 reasons a business might want to invest in GPS fleet tracking. However, I need your help coming up with a list of similar reasons parents should invest in GPS kid tracking.

I look forward to your comments.

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Author Kevin Benedict
Mobility Consultant, Wireless Industry Analyst and Web 2.0 Marketing Consultant

http://www.netcentric-strategies.com/
www.linkedin.com/in/kevinbenedict
twitter: http://twitter.com/krbenedict
http://kevinbenedict.ulitzer.com/
http://mobileenterprisestrategies.blogspot.com/

***Full Disclosure: I am a mobility and Web 2.0 marketing consultant and as such I work with, and have worked with, some of the companies mentioned in my articles.
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iPhone Mobile Audio Guides Created on the Street

Last week I was sitting in a soft leather chair in the corner of the Eagle, Idaho Starbucks Coffee Shop. Not so unusual, but this time I was recording the event on my iPhone using a free application called Woices.com. This application is the result of an entrepreneurial project out of Barcelona, Spain.

This application enabled me to record an audio guides using the "Memo" function of the iPhone, associate a digital photo, capture the GPS coordinates and add a description and title. All of these individual functions exist already on the iPhone, but Woices brings them all together in one clever application and enables you to upload them to a centralized service so others can search and find your audio guide.

When I first opened Woices, it searched on my GPS coordinates for any pre-existing audio guides that were within a certain distance of my location. If they exist, it lists them. In my case, I was the first user in Eagle, Idaho. Woices can turn any storyteller, traveller or history buff into a mobile reporter. I love it!!

The next steps I would like to see are the following:

1) Democratize history - let every person with an experience in a specific location, record it using text, digital photography and audio formats with a GPS coordinate, date and time stamp. It can be first romances, first driving ticket, childhood home or something big like a forest fire you witnessed as a child.

2) Set up a function that will revolutionize newspaper reporting. Let every person be a reporter. They can review the recorded history, experience or event and report on it. These can be picked up by local newspapers and reported under the title of "citizen" reporters.

These features would be intended to merge personal experiences, personal history, social networking and geospatial data together to form a democratic form of history, perhaps a wiki-history and/or wiki-reporting.

Think about it for a moment. How many of us have known people that had volumes of history in their memory, but it was lost with their passing? I would love to walk through a historic neighborhood, and have stories, history and experiences popping up on my iPhone application list as I walked from block to block listening.

What are your thoughts? Where can you see these kinds of features and services being useful in business?

I can see the benefit in big construction projects where experts can share thoughts, recommendations, warnings and insight as they tour the project. These captured thoughts would be associated with audio files, text files, GPS coordinates and digital photos. These recordings could then be accessed by others on the project.

I look forward to your comments!

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Author Kevin Benedict
Independent Mobility Consultant, Wireless Industry Analyst and Marketing Consultant
www.linkedin.com/in/kevinbenedict
twitter: @krbenedict
http://kevinbenedict.ulitzer.com/
http://mobileenterprisestrategies.blogspot.com/
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Advice to Mobile Start-ups: Focus on Mobile Content, Mobile Business Processes, Integration and Workflow

The mobile and wireless industries have changed dramatically in the past year and this has significantly changed the market for mobile application start-ups. Many of the missing application development tools and features that forced programmers to develop their own proprietary mobile middleware, have been filled by the mobile OS (operating system) developers over the past 12 months. This is both good and bad news for mobile start-ups.

The good news is that mobile application developers can focus more on providing business value, rather than coding clever mobile client and mobile middleware features. This is good for the entrepreneurs that have started with an existing back-office business application in mind and simply wants to support it with a mobile client.

The bad news is that many mobile application companies have already invested heavily into their own mobile client technology, mobile application development tools and mobile middleware platforms. Why is this bad? Because most enterprise buyers won't appreciate the investment.

Enterprise buyers own smartphones. They download mobile applications over the weekend for $1.99. Their expectations have changed. In the past, mobile applications were a novelty surrounded by mystery and complexity. Mystery and complexity made it easy to charge $500 or more per mobile user. Now mobile applications are only a finger stroke and a password a way on their favorite mobile app store.

The mobile application itself is not where the biggest value can be found. The biggest value is in the following:
  • Mobile client integration with enterprise business applications and data
  • Support for enterprise business processes
  • Support for ERP (enterprise resource planning) workflows
  • Support for ERP data requirements
  • Integration with high value data sources (web services)
  • Support for complex and niche business processes
  • Support for high value data collection hardware (survey equipment, RFID, Barcode, GPS etc.)

The value of mobile business applications, no matter what the original investment was, will be attributed to the above capabilities not the mobile client itself. ROIs need to be achieved by supporting core business functions in mobile environments. It is the efficient support for a business process, not the mobile client where the real value can be found.

As a mobile software vendor, having the best of breed enterprise mobile applications will not be good enough. Companies will continually seek to simplify their IT environments and reduce the number of applications they are required to support. They will look to find mobile solutions that are hosted in a SaaS (software as a service) business model in a cloud computing environment, and that are most closely aligned with their primary ERP or key business software solution either through ownership, endorsement or partnership.

Early adopters will experiment with best of breed and leading edge technologies, but the masses want simplicity and security.

Do you agree? I look forward to your thoughts and comments.

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Author Kevin Benedict
Independent Mobility Consultant, Wireless Industry Analyst and Marketing Consultant
www.linkedin.com/in/kevinbenedict
twitter: @krbenedict
http://kevinbenedict.ulitzer.com/
http://mobileenterprisestrategies.blogspot.com/
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Google and Mobile Phones - Analysis

"It is understandable that Google wants to be a serious player in mobile communications," writes Martin Peers in an article on December 15th, 2009 in the Wall Street Journal. However, he follows by saying, "It is unclear why it (Google) needs to sell mobile phones to dominate mobile search."

Lets discuss: Google Goggle allows you to take a picture of a landmark or building and then automatically combine the photo with the integrated GPS coordinates to conduct an automatic query that displays information about it. This convergence of technology, GPS radio, digital camera and wireless radio to connect to the Internet are all hardware components in the phone.

The GPS and digital camera components are mobile data collectors. The information collected is used to perform automated searches. These searches can bring up the details of the objects in the photos as well as other choices for food, hotels, shopping etc, near that location. The LBS (location based services) where local companies pay money to have their presence and products marketed is the profit center.

Google would also recognize value in knowing who owns the phone. As the manufacturer and vendor, they would have a good reason to know who owns the phone. They could then connect this information with what they know about you from your existing Google Accounts. They could combine what they already know about your browsing habits and interests in the virtual world with your travels, habits and interests in the physical.

I can fully understand Google wanting to control and own the mobile data collection hardware. It will drive mobile marketing that they want going through their search engine and LBS business now and in the future.

Is it a bit creepy? Yes.

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Author Kevin Benedict
Independent Mobility Consultant, Wireless Industry Analyst and Marketing Consultant
www.linkedin.com/in/kevinbenedict
twitter: @krbenedict
http://kevinbenedict.ulitzer.com/
http://mobileenterprisestrategies.blogspot.com/
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Geospatially Aware Mobile Inspection Applications for Military and Commercial Use

I have spent many years working with mobile application development tools. Each of the vendors I have known speak about the simplicity and speed of using their tools to develop and implement mobile applications. It is, for the most part, marketing speak.
Developing a mobile application is as simple as the database schema of the business application in which it will be integrated. If it is a simple data collection form that can be integrated with a simple spreadsheet or database, then it is fairly easy and will usually take days or a few weeks to develop. However, if the user wants a mobile version of their ERP, then I hope they have a few months and a significant budget. The point is, most mobile applications that synchronize with back-office enterprise database applications are not easy and simple and this is a problem for companies that need to inspect a wide variety of things.
I have witnessed over and over the challenges an inspection company has with mobile applications that run on handheld computers. The applications take longer to develop and cost more than the inspection task or project justifies. As a result, the inspection company continues to do it by hand. In another scenario, one inspection project may justify the time and expense of developing a mobile inspection application, but the next project does not. As a result, the inspection services company continues to use paper inspection forms on the majority of their projects. That is the economic reality, at least until now.
Recently I read an article called "Kenaz and Touch Inspect: Must-Have Products for the Warfighter" written by Don Jewell. Jewel writes articles for GPS World focused on Defense and the military. He has spent more than thirty years in the Unites States Air Force, where he was involved with GPS systems from their inception, either as a test system evaluator or user. He served as a Commander at Schriever AFB, the home of GPS, and retired as the deputy chief scientist at Air Force Space Command.
In Jewell's article he speaks of a mobile solution called Touch Inspect by Mobile Epiphany. It is essentially a computerized, geospatially aware, data-collection application with an amazing user interface. "The user interface matters to our warfighters!" Jewells writes, "because one of the biggest complaints from our warfighters concerning military user equipment (MUE) such as the Precision Lightweight GPS Receiver (PLGR) and the Defense Advanced GPS Receiver (DAGR) is the user interface."
Mobile applications for the military need to be geospatially aware. I wrote an article called Network-Centric Mobile Field Force Automation that explores this requirement in detail from both a military and commercial perspective.
Touch Inspect is unique. It focuses on geospatially-aware inspections and provides a powerful pre-built platform in which custom mobile inspection applications can be developed in just hours. It is unique in that no coding or programming is required and the solution is designed by a company that has a deep history in the electronic games industry. This is quickly apparent when you see the intense graphics and sophisticated features that I have never seen before in a Windows Mobile application.
Jewell writes, "Touch Inspect allows you to build databases on the fly for inspecting things, and I do mean just about anything. But more than that, it is a flexible, user configurable database system that can be adapted for so many uses that are critical to our warfighters and first responders."
Jewell sees applications for this software in almost every aspect of a warfighter’s day, starting with running the various checklists they need to run for weapons, radios, vehicles, and GPS devices. With GPS devices and GIS mapping information right on the device (in other words, you don’t need an Internet connection to see your geospatial maps like you would using something like Google Maps), this new software really shines because it incorporates the warfighter’s current GPS position and time — or the asset’s GPS position — into every database entry, with photos if necessary. And this system uses the topographical maps or aerial images you want it to use, not just simple street maps. Plus, when the computer is once again in Internet, LAN, or WLAN range, it automatically updates the server at HQ and downloads new information automatically without any user interaction.
I recently wrote an article about the use of rugged handheld computers and mobile inspection applications following the devastating fires that killed 173 people last year in Australia. In this case the police and emergency responders had an immediate need for a mobile inspection application that was geospatically aware. This immediate need for a custom mobile inspection application could not be solved by taking weeks and months to develop a mobile application. They needed it now! Touch Inspect has all the appearances of solving requirements for near-real-time dynamic and custom mobile inspection applications.

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Author Kevin Benedict
Independent Mobility Consultant, Wireless Industry Analyst and Marketing Consultant
www.linkedin.com/in/kevinbenedict
www.twitter.com/krbenedict
http://kevinbenedict.ulitzer.com/
http://mobileenterprisestrategies.blogspot.com/
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Mobile Applications for Fighting Crime, Reporting Potholes and Birdwatching


Several years ago I consulted with a company in The Netherlands on a city government project to enable all city workers to instantly become the eyes and ears of the police during emergencies. It worked like this - an alert would be sent to all city workers that had government issued phones and were located in a certain geographic area. This alert would ask them to look for a specific car, person or suspicious activity.

This project was clever, efficient but also a little creepy. If the police are chasing a bad guy through the city, then asking for all city workers within a certain area to keep their eyes and ears open is efficient, since it is in all of our best interests to stop bad guys, but in the wrong hands creepy. From a resource utilization, a great idea. This project was an early example of location based services (LBS). If your phone is in this particular zone, keep your eyes open for this bad guy.

This summer Microsoft acquired EveryBlock, a company that feeds local crime and health inspection information to news organizations. With GPS enabled phones, crimes can be reported that are instantly shown on maps and available for the public to see. Instead of just using city employees you are turning the entire populace, at least those with smartphones, into your eyes and ears.

Mobile technologies with integrated GPS are helping the public to be even more involved in the management and priorities of local government as this NPR article describes. The Citizens Connect iPhone app is part of the Boston Mayor's strategy for working closer with citizen's to help manage the city. The program is called Citizens Connect. The Citizens Connect iPhone app is targeted at enlisting Boston residents and visitors to gather information about the physical state of the city (See photo above about pothole reporting).

I am very impressed with these applications and their utility. I consulted on another project where a non-profit organization was taking inventory, using smartphones, of trash and abandoned vehicles in particular neighborhoods. This information was then synchronized into a database and clean-up efforts were organized based upon this information.

Another interesting application that I read about yesterday is called Birdseye. This is an iPhone application for birdwatchers, but it is not just a static reference application. It uses the integrated GPS features of the iPhone to identify the location of bird sightings. This information gets uploaded to Cornell University's Lab of Ornithology and its massive eBird database of bird sightings. This information is then distributed to all subscribed members of the eBird email distribution list. Beware of reporting a rare bird in your backyard. In minutes you may have hundreds of strange people in safari attire and binoculars elbowing their way onto your property.

From a mobile technology standpoint, many of these iPhone applications are similar. They involve mobile data collection with integrated GPS coordinates that are uploaded to a publicly available Internet based application that distributes this information to subscribed members and the collected data is shown on a map.

Have you seen other clever applications? Please share them by adding them to the comments below.

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Author Kevin Benedict
Independent Mobility Consultant, Wireless Industry Analyst and Marketing Consultant
www.linkedin.com/in/kevinbenedict
http://kevinbenedict.ulitzer.com/
http://mobileenterprisestrategies.blogspot.com/
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