Build vs Buy: Mobile App Development and Enterprise Mobility

TL Neff
Build vs Buy is one of the oldest and most complex questions that businesses debate for every IT solution.  In the context of enterprise mobility the discussion gets even more complex as there are many different devices, operating systems, versions, mobile middleware platforms, development environments, integration strategies, etc. In this upcoming webinar, myself and T.L. Neff will discuss the full lifecycle requirements and total cost of ownership in mobile app development.
  • The tradeoffs of build vs buy across the full lifecycle of native mobile apps
  • The hidden details that impact total cost of ownership in build and buy strategies
  • Best practices in implementing a mobile app development project
Wednesday, August 24th at 1 PM EDT - Register Here!


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Kevin Benedict, Independent Mobile and M2M Industry Analyst, SAP Mentor Volunteer
Follow me on Twitter @krbenedict
Full Disclosure: I am an independent mobility analyst, consultant and blogger. I work with and have worked with many of the companies mentioned in my articles.

Mobility ROI Weekly - Week of August 8, 2011

This weekly ROI (return on investment) report includes ROIs that I come across in my weekly enterprise mobility and mobile data collection research. My goal is to create an archive of mobility related ROIs that we can all use when we need them. I hope you find this useful.

UK based freight companies John Lewis and Waitrose both implemented fleet telematics systems on their trucks in 2010. Their investments into telematics solutions were for the purpose of improving fuel efficiency and reducing emissions. To date the reported ROIs are:
  • Reduced driving times
  • Reduced truck maintenance requirements
  • Reduced carbon emissions from shipping trucks by 4%
  • Reduced fuel costs
Read original source

The results of a new vehicle tracking survey shows that businesses using fleet GPS tracking systems are saving money in many ways. The ROIs reported are:
  • 70% of survey participants saw overall reduced operational costs due to an increased awareness of driver habits and actions.
  • 15.3% of businesses reported that the telematics solution reduced the amount of overtime claims that employees filed.
  • 13.3% of businesses reported lower communications costs as a result of making deliveries more efficient and manageable.
Read original source

UPS recently announced that it has been using a fleet management system that allows the company to view data on how each vehicle performs mechanically, as well as the driver’s route and behavior behind the wheel. UPS reported the following ROIs:
  • An overall fuel savings of 3.3% per package delivered after routes became more efficient through vehicle tracking.
  • Savings of 15.4 million minutes of vehicles idling, this also increased overall productivity with less unproductive driver time used.
  • Eliminated 63.5 million miles of unnecessary driving after supervisors were able to more carefully monitor drivers and their delivery habits.
Read original source

Mission Foods, the world’s largest supplier of tortillas and other food products recently made the switch from disposable wooden shipping pallets to reusable plastic containers that are significantly more expensive. In order to keep track of the plastic shipping containers and to prevent losses Mission Foods installed RFID tracking tags to each unit. The overall cost to equip containers and warehouses with RFID technology was $100,000. Their reported ROIs are:
  • Savings of $15 million within the first five years resulting from being able to reuse the new plastic RFID-enabled containers compared to the previously disposable units. 
  • A 91% decrease in energy consumption by Mission Foods activities.
  • A 90% reduction in greenhouse gas emissions.
Read original source

Upcoming Events

Build vs Buy: Mobile App Development - August 24, 2011 1:00 PM EDT
Field Mobility 2011 - October 25 - 27, 2011
Enterprise Mobility Exchange - November 2 - 3, 2011

Psion EP10
Enterprise PDA
Whitepapers of Note

The Business Benefits of Mobile Adoption with SAP Systems
ClickSoftware Mobility Suite and Sybase Mobility Solution
Mobile Adoption Among Gas and Electric Utilities
Mobile Adoption in Life Sciences
Mobile Adoption in Oil and Gas
Networked Field Services

Recorded Webinars of Note

3 Critical Considerations for Embracing Mobile CRM
Healthrageous Mobility Case Study
The Latest m-Business Trends and How the Onslaught of Mobile Devices Affects Development Strategies
The Real-Time Mobile Enterprise:  The Benefits of Rapid, Easy Access
Syclo and SAP Deliver Mobile Apps on Sybase Unwired Platform

Articles on Ruggedized and Industrial Mobile Devices

Consumer Smartphones or Industrial Smartphones?

*************************************************************
Kevin Benedict, Independent Mobile and M2M Industry Analyst, SAP Mentor Volunteer
Follow me on Twitter @krbenedict
Full Disclosure: I am an independent mobility analyst, consultant and blogger. I work with and have worked with many of the companies mentioned in my articles.

Mobility News Weekly - Week of August 8, 2011

The Mobility News Weekly is an online newsletter made up of the most interesting news and articles related to enterprise mobility that I run across each week.  I am specifically targeting information that reflects market data and trends.

Also read Field Mobility News Weekly
Also read Mobile Commerce News Weekly
Also read Mobile Marketing News Weekly
Also read M2M News Weekly
Also read Mobility Charts Weekly

According to the statistics of digitimes.com, although Nokia keeps the leading position in the Chinese smartphone market with a market share of 20 percent to 30 percent, the iPhone and Google's Android system have been threatening Nokia's leading position.  Read Original Content

According to Comscore, RIM’s market share has almost halved after declining from 40 percent in June last year to 23 percent in June this year. However, its stock has slumped even more and declined from a peak of $70 in February this year to less than $24 as of today.  Read Original Content

A study conducted by research firm IDC shows that the global mobile market has grown by 65.4 percent year-on-year, with manufacturers shipping 106.5 million units during the second quarter of 2011 as compared with 64.4 million units during the corresponding period of last year.  Read Original Content

ClickSoftware is an SAP mobility partner and the leading provider of automated workforce management and optimization solutions for every size of service business.  This newsletter is sponsored in part by ClickSoftware - http://www.clicksoftware.com/

Android continues to go from strength-to-strength, with the latest sales figures showing that almost 50 percent of new smartphones sold in the UK run Google's mobile operating system.  Read Original Content

Video Comments: Mobile Technologies and the Real Time Enterprise

Today, I am working on power point slides for my upcoming SAP TechEd 2011 session called Mobile Technologies and the Real Time Enterprise.  Yes SAP, I know I am a bit late with these.  This Video Comments segment is a preview to some of the subjects I will be covering in that session.



I hope you can join me at TechEd 2011!!!

*************************************************************
Kevin Benedict, Independent Mobile and M2M Industry Analyst, SAP Mentor Volunteer
Follow me on Twitter @krbenedict
Full Disclosure: I am an independent mobility analyst, consultant and blogger. I work with and have worked with many of the companies mentioned in my articles.

Syclo Conversation about Trends

Syclo's Joe Granda
I caught up with Syclo's EVP of Global Marketing, Joe Granda today.  There are a lot of things happening at Syclo this year.  They are busy building support for Sybase's Unwired Platform (learn more here) and adding Android support for all of their mobile solutions.  They also just finished their largest user conference of all time where they offered over 44 different educational sessions.  Next on their schedule is SAP's TechEd where they will have a booth.

I asked Joe about trends he is seeing these days in the enterprise mobility space.  He named three:
  1. The increasing demand for tablets in the field services industry.
  2. Android is now the number one shipping smartphone.
  3. Increasing desire for customers to want mobile B2C (business to consumer) apps.
These trends have emerged just over the past few months.

Upcoming Events

Field Mobility 2011 - October 25 - 27, 2011
Enterprise Mobility Exchange - November 2 - 3, 2011

Whitepapers of Note

The Business Benefits of Mobile Adoption with SAP Systems
ClickSoftware Mobility Suite and Sybase Mobility Solution
Mobile Adoption Among Gas and Electric Utilities
Mobile Adoption in Life Sciences
Mobile Adoption in Oil and Gas
Networked Field Services

Recorded Webinars of Note

Syclo and SAP Deliver Mobile Apps on Sybase Unwired Platform
3 Critical Considerations for Embracing Mobile CRM
The Future of Enterprise Mobility
Healthrageous Mobility Case Study
The Latest m-Business Trends and How the Onslaught of Mobile Devices Affects Development Strategies
The Real-Time Mobile Enterprise:  The Benefits of Rapid, Easy Access

Ruggedized and Industrial Mobile Device Articles

Consumer Smartphones or Industrial Smartphones?

*************************************************************
Kevin Benedict, Independent Mobile and M2M Industry Analyst, SAP Mentor Volunteer
Follow me on Twitter @krbenedict
Full Disclosure: I am an independent mobility analyst, consultant and blogger. I work with and have worked with many of the companies mentioned in my articles.

Mobile Marketing News Weekly - Week of August 8, 2011


The Mobile Marketing News Weekly is an online newsletter that is made up of the most interesting news, articles and links related to mobile marketing that I run across each week.  I am specifically targeting market size and market trend information.

Also read Field Mobility News Weekly
Also read Mobile Commerce News Weekly
Also read Mobility News Weekly
Also read M2M News Weekly
Also read Mobility Charts Weekly

Online and mobile advertising networks serving platforms and exchanges are projected to clear an estimated $5.65 billion in gross video media spend in 2011, according to an interdisciplinary sector report.  Read Original Content

Gartner has estimated that worldwide spending on mobile advertising will double in 2011 to $3.3 billion, from $1.6 billion in 2010, and should reach $20.6 billion by the year 2015.  Read Original Content

Fast food franchise Taco Bell is using QR codes on its fountain drink cups and big box packaging to offer exclusive MTV content to consumers.  Read Original Content

Pyxis Mobile provides an agile, powerful, and secure mobile enterprise application platform.  It enables rapid cross-platform application development, unlimited data integration, enterprise-grade security, and the unique ability to change and update applications in real time.  This newsletter is sponsored in part by Pyxis Mobile, http://pyxismobile.com.

According to a recent Forrester report, consumers prefer to shop using their tablet devices rather than smartphones.  Read Original Content

The Enterprise Mobility Exchange in Las Vegas - November 2 and 3

I wanted to point out to everyone that there is going to be an extraordinary speaker line-up at The Enterprise Mobility Exchange in Las Vegas this year.  The conference is scheduled for November 2nd and 3rd.  I am lucky enough (you must request to be invited) to be attending this exclusive mobility event and look forward to learning from these mobility experts.  Here are some of the speakers that I look forward to learning from:

Onyeka Nchege
Vice President, Chief Information Officer
Coca Cola Bottling Company Consolidated
 
Tony Winston
Senior Manager Mobility Solutions
American Airlines
 
Eugene Signorini
Vice President, Research
Yankee Group
 
Ken Bodenhoefer
Senior Manager, Business Process & Technology Integration
Southern California Edison
 
Christian Kane
Research Analyst
Forrester
 
Stephen Malowney
Enterprise Financial and Operations Solutions Manager
Sempra Energy

Scott Taylor
Director of Field Service
Vivint
 
Matthew Berardi
Managing Director, Field Technology Operations
FedEx Ground
 
John Leabeater
Lead Technical Analyst, AIDC & Mobility
Coca Cola Bottling Company Consolidated
 
Joe Chung
MobileConnect Program Lead
PG&E
 
Divya Mahajan
Director Architect for Enterprise Integration and SOA
Philips International
 
Shawn Crossley
Senior Enterprise Architect
PG&E
 
Ted Johnson
IT Manager, Mobility Support
Exelon
 
I hope to see you there!  If you are attending, let's meet up.
 
 
*************************************************************
Kevin Benedict, Independent Mobile and M2M Industry Analyst, SAP Mentor Volunteer
Follow me on Twitter @krbenedict
Full Disclosure: I am an independent mobility analyst, consultant and blogger. I work with and have worked with many of the companies mentioned in my articles.

Mobile Commerce News Weekly - Week of August 8, 2011


The Mobile Commerce News Weekly is an online newsletter made up of the most interesting news, articles and links related to mobile payments, mobile money, e-wallets, mobile banking and mobile security that I run across each week.  I am specifically targeting market size and market trend information.

Also read Field Mobility News Weekly
Also read Mobile Marketing News Weekly
Also read Mobility News Weekly
Also read M2M News Weekly
Also read Mobility Charts Weekly
Also read Mobility ROI Weekly

The number of consumers paying for items via their mobile devices will pass 141 million this year, says new data from Gartner.  Read Original Content

ABI research estimates that Near Field Communication payment transaction values in China could surpass $8 billion by 2014.  Read Original Content

Capital One Financial Corp. launched an Android mobile banking application last week. The new Android app joins Capital One's other digital channels:  iPhone app, mobile website, SMS text, chat, Twitter and Facebook.  Read Original Content

American Express and Verizon are building a mobile payment platform called Serve that will enable customers to make mobile payments using Verizon phones and tablets.  Read Original Content

Pyxis Mobile provides an agile, powerful, and secure mobile enterprise application platform.  It enables rapid cross-platform application development, unlimited data integration, enterprise-grade security, and the unique ability to change and update applications in real time.  This newsletter is sponsored in part by Pyxis Mobile, http://pyxismobile.com/

With over 400 million cell phone owners and few traditional banks, Africa is experiencing a movement towards mobile banking.  Read Original Content

Tracking and Monitoring Shipments on Aircraft - M2M Devices

OnAsset's Nikki Cuban
I had the good fortune of spending time with Nikki Cuban of OnAsset Intelligence and Wally Devereaux from Southwest Airlines today.  We discussed a new M2M (machine-to-machine) cargo tracking system designed for use on airlines called SENTRY FlightSafe.

I am reporting on this topic because it fits into the "real-time enterprise" paradigm and it introduces a new set of functionality for shippers that has not been available until now.  Using wireless, mobile and M2M technologies, companies can now track and monitor all kinds of shipments onboard aircraft. 

Many vendors have cargo tracking M2M devices that wirelessly report location, but what is unique about the SENTRY FlightSafe solution is that it has been certified as safe to use on aircraft.  The SENTRY with FlightSafe has a unique patented built in intelligent radio suppression system.  Here is how OnAsset describes it, "The FlightSafe technology is a patented feature unique to the SENTRY platform.  Its combination of embedded sensors and advanced processor algorithms intelligently control its functions to comply with FAA regulations.  Just as passengers are asked to turn off their cell phones prior to takeoff, FlightSafe does this automatically."

The SENTRY tracking system does much more than report physical location based upon GPS coordinates.  In addition, it has an array of sensors in its smartphone sized package that records environmental conditions around the device.  The sensors record the following:
  • High accuracy GPS, AGPS
  • Temperature
  • Pressure
  • Humidity (by request)
  • Accelerometer (Tri-Axis)
  • Shock
  • Vibration
  • Motion
  • FlightSafe aircraft detection
What kinds of shipments need this type of tracking system?  Nikki said it is targeted for high value cargo.  She listed a few as:
  • Human organs for transplant
  • Medical specimens of all kinds
  • Pharmaceuticals
  • Electronics
  • Gold
  • Imported flowers
  • Etc.
Nikki added that there are literally thousands of high value and perishable products that would be a good fit for this tracking and monitoring device.  In fact, Southwest Airlines announced this new solution to their shipping customers and all kinds of interesting use cases are now being discussed. 

What are the ROIs?  Here are a number that Nikki mentioned:
  1. Confidence is everything in the shipping and logistics business.  Customers must have confidence that your company can deliver their cargo safely.  Providing the capability to track and monitor the shipment is big!  Now shippers can provide this capability for air shipments as well.
  2. Lower insurance premiums by reducing theft, loss and spoilage.
  3. Reduce administrative costs and distractions caused by theft, loss and spoilage.
  4. Improved customer services by providing visibility and peace of mind to your customers.
The smartphone sized SENTRY devices are valuable in themselves.  Each company that uses them must devise a system whereby they can be retrieved and reused.  I was particularly impressed by the fact that the SENTRY M2M devices can be wirelessly reconfigured for different use cases.  This is huge and will lower the TOC (total cost of ownership) of these devices.



*************************************************************
Kevin Benedict, Independent Mobile and M2M Industry Analyst, SAP Mentor Volunteer
Follow me on Twitter @krbenedict
Full Disclosure: I am an independent mobility analyst, consultant and blogger. I work with and have worked with many of the companies mentioned in my articles.

Mobility Charts Weekly - Week of August 8, 2011

The Mobility Charts Weekly is a weekly publication of charts depicting the current and future status of the enterprise mobility market.  I am specifically targeting information that reflects market data and trends.




Jumptap, a mobile ad network, put out a map this week detailing its 83 million users and their operating system preferences.  Android wins the nationwide race, but it’s interesting to see what states are iOS-heavy, and even more interesting to see what states are still rocking BlackBerry as #1.  Read Original Content



According to new research conducted by Juniper, by the end of 2011 there will be 150 million global users of mobile banking.  As the pie chart illustrates, North America is dominating in user numbers by taking 41 percent of overall users as Western Europe comes in second with 22 percent.  Read Original Content



According to IDC research, during the second quarter of 2011 Nokia and LG experienced significant declines in total shipments suffering a nearly 20 percent decline for both companies.  Meanwhile Apple continues to grow with a 141 percent increase in shipments compared to 2010.  Read Original Content




Researchers at Lab42 have conducted a study on QR codes illustrating basic research in a pictorial chart. Research includes the findings that 67 percent of people in the U.S. have noticed QR codes in magazines, 46 percent of QR code scans result in a desire to save money through QR code coupons and interestingly only 58 percent of people knew that the term “QR” means “quick response”.  Read Original Content


*************************************************************
Kevin Benedict, Independent Mobile and M2M Industry Analyst, SAP Mentor Volunteer
Follow me on Twitter @krbenedict

Full Disclosure: I am an independent mobility analyst, consultant and blogger. I work with and have worked with many of the companies mentioned in my articles.

Interviews with Kevin Benedict