Mobile Expert Video Series: Leapfactor's Luis Cabrera

At Sapphire 2010 last week I heard Leapfactor mentioned in keynotes and many other presentations by SAP mobility experts. I saw one SAP VP demonstrating a very powerful iPad application that SAP has in a proof-of-concept that was developed by Leapfactor. I also saw that the SAP iPhone application "SAP EcoHub" (free and available on iTunes) was developed by Leapfactor.


I was lucky enough to track down Luis Cabrera from Leapfactor last week and I interviewed him on camera about Leapfactor's focus and solutions including:

  • Business Indicator - A powerful dashboard for business analytics on iPhones and iPads
  • Business Alerts and Notifications - Send alerts to mobile devices based on parameters set up in your SAP system
  • Business Approvals - Enable mobile managers to approve or reject various issues in SAP workflows


Related videos:
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Kevin Benedict
SAP Mentor, SAP Top Contributor,CEO Netcentric Strategies LLC
Mobile Industry Analyst, Author of the report Enterprise Mobile Data Solutions, 2009
Mobile Strategy Consultant and Web 2.0 Marketing Services
http://www.netcentric-strategies.com/
www.linkedin.com/in/kevinbenedict
http://twitter.com/krbenedict
http://kevinbenedict.ulitzer.com/
http://mobileenterprisestrategies.blogspot.com/
***Full Disclosure: I am an independent mobility consultant and Web 2.0 marketing expert. I work with and have worked with many of the companies mentioned in my articles.
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Mobile Expert Video Series: Santiago Becerra of Mellmo

I attended a session at Sapphire last week with Mellmo founder Santiago Becerra!  Here is how they describe their solution, "Use Roambi to transform your existing reports and data — from a variety of sources — into interactive visualizations and dashboards for the iPhone or iPad.  Explore and analyze your data with the ease of playing a video game and the power of an enterprise reporting tool."

One of the most interesting things Santiago said was that he favors hiring gamers - developers that have experience developing video games and flashy UIs.  He believes they think more creatively and that they will be better capable of developing the next generation of enterprise mobility applications.

Here is the video interview:  http://www.youtube.com/sapmentors#p/u/6/01SLH5n5mgI

Related videos: 
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Kevin Benedict SAP Mentor, SAP Top Contributor, CEO Netcentric Strategies LLC
Mobile Industry Analyst, Author of the report Enterprise Mobile Data Solutions, 2009
Mobile Strategy Consultant and Web 2.0 Marketing Services
http://www.netcentric-strategies.com/
www.linkedin.com/in/kevinbenedict
http://twitter.com/krbenedict
http://kevinbenedict.ulitzer.com/
http://mobileenterprisestrategies.blogspot.com/
***Full Disclosure: I am an independent mobility consultant and Web 2.0 marketing expert. I work with and have worked with many of the companies mentioned in my articles.
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M2M Market Opportunities - An Introduction

Now that SAP has enterprise mobility all figured out, it is time to explore opportunities in the M2M marketplace.  M2M is a vision of connecting physical things through a network that will let them take an active part in exchanging information about themselves and their surroundings over the Internet.  This will give immediate access to information about the physical world and the objects in it - leading to innovative services and gains in efficiency and productivity.

There are many ways to describe M2M - the Internet of objects, the Internet of things or embedded mobile devices.  M2M is a world filled with remote asset management monitors, wireless sensors, telematics, telemetry, smart grids, and eReaders.  The military describes this world as Network-Centric Operations. 

I wrote an article last year called Network-Centric Mobile Field Force Automation.  Here is an excerpt:  "Network-Centric operations, is a military doctrine pioneered by the US Department of Defence. It seeks to translate an information advantage, enabled in part by information technologies into a competitive warfighting advantage through the robust networking of well informed geographically dispersed forces. This networking, combined with changes in technology, organization, processes, and people enable organizations to behave and respond in ways never before possible."  Specifically, this theory contains the following four tenets in its hypotheses:
  1. A robustly networked force improves information sharing.
  2. Information sharing enhances the quality of information and shared situational awareness.
  3. Shared situational awareness enables collaboration and self-synchronization and enhances sustainability and speed of command.
  4. These, in turn, dramatically increase mission effectiveness.
Juniper Research predicts that the number of M2M (machine-to-machine) and embedded mobile devices will rise to approximately 412 million globally by 2014.  ABI Research uses a more conservative set of numbers and says that there were approximately 71 million cumulative M2M connections in 2009 and this will rise to about 225 million by 2014.  With either set of figures you get a big number.

ABI's M2M research practice director Sam Lucero encourages MNOs (mobile network operators) to "come up" with M2M connectivity platforms - robust connected device platforms.  These are applications and services that connect all of these embedded mobile devices together into a central management application that turns data into actionable intelligence.

Some of the key markets for M2M are:
  • Utilities/Smart Grids
  • Equipment Monitoring
  • Connected Homes/Home Energy Management Systems (HEMS)
  • Healthcare - Remote patient and health monitoring, medical equipment monitoring
  • Vending/POS
  • Remote Asset Management Monitoring
  • ATMs
  • Fleet Management/Automotive Systems
  • Consumer Electronics (eReaders, Wireless Printers, Appliances, Security Systems, etc.)
Think of it like this - all of these embedded mobile devices are capable of sending data to you.  What can you do with it?  Where can this data provide value?  In addition to sending data, many M2M devices can receive instructions and take action as well.

Mobility is more than just people-to-people talking on handsets.  Wireless M2M is an entirely new way of thinking.  I wonder which one of the mobility vendors in the SAP ecosystem is going to add M2M and M2M connectivity platforms to their product list.  I believe this can ultimately be a massive market.  I recently read about a GSMA prediction that M2M connected devices could ultimately reach 50 billion.  A dollar a device per month would suit me just fine.

Have you ever worked on an M2M project?  I would like to hear about it!

Here is a related video I recorded on M2M.

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Kevin Benedict SAP Mentor, SAP Top Contributor,CEO Netcentric Strategies LLC
Mobile Industry Analyst, Author of the report Enterprise Mobile Data Solutions, 2009
Mobile Strategy Consultant and Web 2.0 Marketing Services
http://www.netcentric-strategies.com/
www.linkedin.com/in/kevinbenedict
http://twitter.com/krbenedict
http://kevinbenedict.ulitzer.com/
http://mobileenterprisestrategies.blogspot.com/
***Full Disclosure: I am an independent mobility consultant and Web 2.0 marketing expert. I work with and have worked with many of the companies mentioned in my articles.
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Mobile Expert Video Series: Bruce Johnson of Sky Technologies

I had the privilege of meeting and interviewing (with a digital video camera) Bruce Johnson, President of Sky Technologies, America, about his thoughts on SAP and enterprise mobility.  Sky Technologies describes themselves this way, "Sky Technologies specializes in Enterprise Mobility for SAP®. With a strong focus on innovation, Sky Technologies has developed SkyMobile, a SAP Certified Mobile Enterprise Appliaction Platform (MEAP), which enables any SAP process to be mobilized on any type of smartphone device."

http://www.youtube.com/watch?v=Yw0tRoEYFiI

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Kevin Benedict SAP Mentor, SAP Top Contributor,CEO Netcentric Strategies LLC
Mobile Industry Analyst, Author of the report Enterprise Mobile Data Solutions, 2009
Mobile Strategy Consultant and Web 2.0 Marketing Services
http://www.netcentric-strategies.com/
www.linkedin.com/in/kevinbenedict
http://twitter.com/krbenedict
http://kevinbenedict.ulitzer.com/
http://mobileenterprisestrategies.blogspot.com/
***Full Disclosure: I am an independent mobility consultant and Web 2.0 marketing expert. I work with and have worked with many of the companies mentioned in my articles.
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Two SAP Mobility Articles on ERP Executives Magazine

Jon Reed, an SAP Mentor, and I recently worked together on 2 articles that were published on ERP Executives the magazine for SAP Managers. 

He is a great writer and contributor to the SAP community.

Last week at Sapphire was a fun learning experience.  I met with just about every mobility company in the SAP ecosystem and had a chance to record video interviews with most of them.  I will be posting new video interviews with mobility executives all week so check back often.

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Kevin Benedict SAP Mentor, SAP Top Contributor,CEO Netcentric Strategies LLC
Mobile Industry Analyst, Author of the report Enterprise Mobile Data Solutions, 2009
Mobile Strategy Consultant and Web 2.0 Marketing Services
http://www.netcentric-strategies.com/
www.linkedin.com/in/kevinbenedict
http://twitter.com/krbenedict
http://mobileenterprisestrategies.blogspot.com/
***Full Disclosure: I am an independent mobility consultant and Web 2.0 marketing expert. I work with and have worked with many of the companies mentioned in my articles.
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Kevin Benedict's Video Series: Mobile Expert Interviews

SAP did a dangerous thing at Sapphire 2010.  They placed HD video cameras in the hands of SAP Mentors.  I should call this series the "forehead" series since I seem to highlight my forehead in these interviews.  Oh well, it's a nice forehead.  I'll do better next Sapphire...  I hope you find this series of video interviews with SAP mobility experts informative.

For more in this video series click here.

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Kevin Benedict SAP Mentor, SAP Top Contributor,CEO Netcentric Strategies LLC
Mobile Industry Analyst, Author of the report Enterprise Mobile Data Solutions, 2009
Mobile Strategy Consultant and Web 2.0 Marketing Services
http://www.netcentric-strategies.com/
www.linkedin.com/in/kevinbenedict
http://twitter.com/krbenedict
http://kevinbenedict.ulitzer.com/
http://mobileenterprisestrategies.blogspot.com/
***Full Disclosure: I am an independent mobility consultant and Web 2.0 marketing expert. I work with and have worked with many of the companies mentioned in my articles.
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Thoughts on SAP Mobility - Reporting from Sapphire

I have learned a huge amount at Sapphire 2010.  I have spoken to, and filmed interviews with, just about every mobility vendor at Sapphire.  Here are the first few:
Tuesday night thoughts

I believe the saying, “content is king!” Although I would add that “content and business processes are king!” Applications that add unique functionality and value to the SAP ecosystem will have longevity. Companies that are only providing interesting views of existing SAP data are subject to being quickly replaced by the next teenager with a cooler UI. 

Mobile applications developers must add deep value to be able to gain mindshare and then defend their positions in the longterm.  They need to demonstrate unique innovation, deep expertise, and extend value in manners that are defensible.

The term "mash-up" is used often at Sapphire to refer to aggregating data from multiple sources.  This is a very interesting concept.  Pulling data from many different sources to add unique value on mobile applications that are geospatially aware.  This is interesting.

I have seen some absolutely fantastic mobile applications at Sapphire that help companies make collaborative decisions and harvest enterprise's institutional knowledge. These are mobile knowledge and decision management applications.  This is a very interesting area to me.  It is new value.  Not mobilized versions of existing SAP systems.

I have heard and witnessed a lot of chest thumping at Sapphire.  The bottom line is how many SAP customers does a vendor have in production. 

Mobile micro-applications are being labeled as "instant value" applications at Sapphire.  I like this description.  It is good marketing.

Inspections, assessments, asset management and field services are still very interesting areas as there is yet a lot of new value that can be created and provided on mobile devices.

Sybase is not known for their mobile applications.  They are a great mobile middleware company.  It will be interesting to see if they can compete with the incredibile mobile applications that I have witnessed here at Sapphire from ecosystem partners.

There is a persistent rumor that HP may try to outbid SAP for Sybase.  Crazy times!

More later...
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Kevin Benedict SAP Mentor, SAP Top Contributor,CEO Netcentric Strategies LLC
Mobile Industry Analyst, Author of the report Enterprise Mobile Data Solutions, 2009
Mobile Strategy Consultant and Web 2.0 Marketing Services
http://www.netcentric-strategies.com/
www.linkedin.com/in/kevinbenedict
http://twitter.com/krbenedict
http://kevinbenedict.ulitzer.com/
http://mobileenterprisestrategies.blogspot.com/
***Full Disclosure: I am an independent mobility consultant and Web 2.0 marketing expert. I work with and have worked with many of the companies mentioned in my articles.
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SAP to Acquire Sybase, Day 3 - Kevin Benedict's Thoughts and Analysis

There have been several additional comments made in the past 24 hours that seem to shed light on the thinking behind SAP's intent to acquire Sybase.  These statements seem to be highlighting three specific themes:
  1. A shift from desktop to mobile devices
  2. A goal to connect with billions of mobile users
  3. Support for all leading mobile devices
In a comment yesterday on the Linkedin group SAP Enterprise Mobility (you should all join), Sam Lakkundi, Sybase's Chief Architect said, "Moving from the Desktop Computer to a Mobile Device is the new path for enterprise computing that I vision."  In an email exchange between myself and Bonnie Rothenstein, Head of SAP's Enterprise Mobility Communications, Bonnie said, “We’re excited about our intent to acquire Sybase, as we believe the acquisition will enable SAP to accelerate our plans to deliver SAP’s industry leading business applications and analytics offerings to billions of mobile users on any device.” 

Add these highlighted statements to SAP's co-CEO Bill McDermott's, "We see a huge emerging market for the real-time, unwired enterprise," and SAP co-CEO Jim Hagemann Snabe's, "We want to make sure that SAP solutions can be accessed from all leading mobile devices."

I see the fog beginning to rise.  The Sybase acquisition can ensure that a standardized way of integrating mobile devices and mobile enterprise applications with SAP systems is defined and available through Sybase's mobile middleware and integration tools.  I spoke to an unnamed source in SAP who confirmed this statement with two taps on the table.  This same source said there will always be choices in how to integrate, but there will be a defined SAP way for mobile software providers to integrate.  SAP must have read my blogs.

I read and interpret that SAP believes mobility, mobile device support, and integration with mobile applications is too important to leave totally up to the discretion of partners.  SAP wants to bring order to the chaos and define a path, methodology, and strategy for their partners.

On the question of where SAP's current mobility partners fit into this new world order, SAP's Rothenstein provided this statement, "SAP’s intent to acquire Sybase will expand opportunities for our joint ecosystems and we believe our software and implementation partners can capture new opportunities by innovating on Sybase’s open and market leading mobile platform."

The SAP statement above seems clear.  Mobile software companies that develop "rich or thick mobile clients" in the SAP ecosystem will want to seriously consider embedding Sybase's mobile middleware, synchronization, integration, and device management technology in their future mobile software upgrades to better align with SAP's future direction.

I have had a chance to talk to a number of SAP's mobility partners in the last few hours who, after they digested the announcement, seem to have embraced it.  To summarize (as I will blog more on this soon), they see incorporating relevant pieces of Sybase mobile middleware into their solutions, but continuing to see themselves as the subject matter experts on complex, tactical, and industry specific mobile applications.

One last thought for today (as my irrigation system needs to be activated before I leave for Sapphire) is that SAP seems to really be emphasizing the "support for all mobile devices" theme.  This is very different than last year when there was a specific emphasis on RIM products.

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Kevin Benedict SAP Mentor, SAP Top Contributor,CEO Netcentric Strategies LLC
Mobile Industry Analyst, Author of the report Enterprise Mobile Data Solutions, 2009
Mobile Strategy Consultant and Web 2.0 Marketing Services
http://www.netcentric-strategies.com/
www.linkedin.com/in/kevinbenedict
http://twitter.com/krbenedict
http://kevinbenedict.ulitzer.com/
http://mobileenterprisestrategies.blogspot.com/
***Full Disclosure: I am an independent mobility consultant and Web 2.0 marketing expert. I work with and have worked with many of the companies mentioned in my articles.
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Schedule for Mobility Related Sessions at Sapphire

Enterprise Mobility Schedule - Sapphire 2010

May 17th 2:00-2:45 P.M. Micro Forum Mobile Strategy, Micro Forum 524 Innovation

May 18th 2:00-2:45 P.M. Micro Forum Mobility for Energy, Micro Forum 234 Industries


May 18th 3:00-3:45 P.M. ASUG Presentation Syclo, LLC – Mobile Asset Management: Revolutionize Your Plant Floor, 209C West



May 19th 3:30-3:50 P.M. Presentation SAP’s Mobile Strategy Theater 5 Innovation

May 19th 4:00-4:20 P.M. Discussion SAP’s Mobile Strategy Discussion Room 5 Innovation

May 19th 4:00 to 5:00 P.M. Panel The Future of Enterprise Mobility Theater 5 Innovation

May 19th 4:00-5:00 P.M. Micro Forum The Power of Mobile Field Service, Micro Forum 418 Lines of Business

Show Floor Hours Knowledge Table – DEMOS SAP Mobile Solutions: Your Business Anytime, Anywhere, and With Any Device.  Knowledge Table 523 Innovation

Show Floor Hours Knowledge Table demos SAP for Utilities Knowledge Table 233 Industries

Show Floor Hours Knowledge Table demos Asset Management: Maximizing Your Return on Assets Knowledge Table 303 Line of Business

Show Floor Hours Pod Optimize Service Operations and Grow the Business

Pod 414 Line of Business

Show Floor Hours Pod Simple and Intuitive Interfaces for the Casual User Pod 324 Line of Business


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Kevin Benedict SAP Mentor, SAP Top Contributor,CEO Netcentric Strategies LLC
Mobile Industry Analyst, Author of the report Enterprise Mobile Data Solutions, 2009
Mobile Strategy Consultant and Web 2.0 Marketing Services
http://www.netcentric-strategies.com/
www.linkedin.com/in/kevinbenedict
http://twitter.com/krbenedict
http://kevinbenedict.ulitzer.com/
http://mobileenterprisestrategies.blogspot.com/
***Full Disclosure: I am an independent mobility consultant and Web 2.0 marketing expert. I work with and have worked with many of the companies mentioned in my articles.
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SAP to Acquire Sybase, Day 2 - Kevin Benedict's Thoughts and Analysis

SAP's annoucement that they intend to acquire Sybase is still rumbling in my sleepy head.  Several years ago when I was the CEO of a mobile enterprise application company, I partnered with Sybase/iAnywhere.  As a result, I have a deep appreciation for both their strengths and their weaknesses.  I believe this acquisition or a similar one was inevitable, as SAP has been highlighting mobility since last December, but the timing still took me by surprise.

I expect that events and presentations at Sapphire will bring clarity to this move, but in my current fog of confusion I give you my thoughts. 

I have been recommending for some time that SAP should own the mobile integration layer.  Variations of this have been called Gateway, DOE, NetWeaver Mobile, etc.  I think this move will clarify in the future how mobile applications should integrate with SAP.

Let's take a look at some of the direct quotes from the SAP executive suite:

"We see a huge emerging market for the real-time, unwired enterprise. With this strategic move, SAP becomes the number one provider in this market, a significant first mover advantage for our strategic growth ambitions," SAP co-CEO Bill McDermott.

"This acquisition falls right in line with our three pillar strategy of on-premise, on-demand, and on-device software…Now, with the acquisition of Sybase, we will secure our leadership in on-device, further cementing our ability to bring information to users anytime, anywhere, and on any device. As mobile applications for consumers have changed the world, the way people live and communicate mobile applications for the enterprise will have an equal profound impact in the way they work. We want to make sure that SAP solutions can be accessed from all leading mobile devices," Jim Hagemann Snabe, SAP co-CEO.

"Mobile computing is an unmistakable and profound shift in the market. Sybase will be our platform to support all mobile devices, including Windows, Blackberry, Android, and others," said Vishal Sikka, SAP’s Chief Technology Officer.

Now let's take a look at a couple of statements from analysts and industry dignitaries:

Credit Suisse analyst Peter Goldmacher noted that SAP levered up to pay $5.8 billion for a $400 million business (Sybase’s mobile pieces).  "While the dream around mobile is big and Sybase is the undisputed leader, it is going to take a long time before the mobile business can move the needle for SAP. There is a smaller near term opportunity within SAP to mobile-enable a portion of its existing ERP apps," says Goldmacher.

The problem with Goldmacher's comments on near term opportunities is that Sybase does not have many mobile ERP apps, SAP's mobility partners do.  This will need to be worked out very fast.

Dennis Howlett in his article, "SAP acquires Sybase for $5.8 billion, but why?" echoed the questions I asked yesterday.  On the subject of custom application development he asked, "Does SAP think that Sybase and in-memory gives them an entree to this massive market [Telcos and Financials]? If so how does it plan to manage all the integrations required? Where is the rapid apps development environment [for mobile applications] that would make SAP a natural choice?"

While this move by SAP may be a good long term move, it introduces a host of near-term problems for customers and partners.
  1. 2010 is the year of mobility at Sapphire.  The exhibition floor is filled with innovative and powerful mobile application vendors that have invested in SAP partnerships.  What does this move mean for them?  They have powerful mobile applications today, where I see Sybase as a longer term play not a 2010 or even 2011 answer.
  2. SAP needs to immediately clarify their recommendations for what customers should do today to address their mobility needs or risk introducing sales and market paralysis.
  3. Sybase does not have a user friendly, graphically rich, template based rapid application development environment for enterprises or systems integrators to develop mobile enterprise applications.  It requires deep programming skills and knowledge to utilize their mobile middleware.  I know as I have used it.  What does that mean?  There are very few mobile enterprise applications available today from SAP/Sybase.  The innovation in mobile applications is coming from the likes of Vivido Labs, Leapfactor, Sky Technologies, ClickSoftware and Syclo, all of which are SAP mobility partners and have booths at Sapphire this year.
  4. Syclo is a key co-innovation mobility partner with SAP.  What does this announcement mean to them?  Their Sapphire focus and messaging likely changed yesterday.  
  5. SAP customers need mobile enterprise applications now.  How does this acquisition help?  It doesn't in the short term.
  6. You can bet that all SAP mobility partners are gathered in small rooms with whiteboards today.  They are likely to be grumpy at Sapphire from lack of sleep.
  7. There is an ABSOLUTE need for rapid application development tools and environments to help design, development, test, deploy and support rich or thick client mobile applications without significant programming.  These tools are available today from SAP mobility partners like Sky Technologies and Syclo.  These tools will need to be expanded to incorporate some of the mobile middleware functionality that the Sybase acquisition will bring to the table.
Bottomline: 

Sybase is not known for their mobile applications.  They primarily license mobile middleware and mobile databases to companies that develop mobile software applications.  SAP users need mobile applications.  Mobile applications, not mobile middleware, provide the ROIs customers seek.

Sybase/iAnywhere has been arguing for years internally on whether to develop their own SDK and enterprise mobile applications.  In the past they have chosen not to so as not to anger their OEM clients.  In fact, they only had a very small professional services team to deliver custom mobile applications.  I don't see Sybase/iAnywhere suddenly being the mobile enterprise application company.  They are very technical types who can ramble for days on the value of their synchronization, but have little insight into user interfaces, business processes and mobile applications.  This can change, but this has been my experience.

Companies looking for mobile solutions should not expect to find them in the SAP/Sybase acquisition.  The ready for market mobile enterprise applications will be available on the show floor at Sapphire next week.

SAP's mobility partners, those that develop thick or rich mobile client applications, may find value in aligning their future mobile middleware strategies to take advantage of the new SAP mobile middleware offerings.  However, this will be an infrastructure alignment and the end customer should not see much of a difference.

SAP mobility partners, that offer mobile micro-applications with rich user interfaces and experiences, are unlikely to see much impact in the near term from this acquisition.  I expect that SAP will provide a more standardized approach for integrating mobile applications and mobile device management into their ecosystem over time, but again this is not likely something that a customer will notice immediately.  Changes like this are mostly done behind the scenes.

SAP has been pondering how to best monetize mobile applications that integrate with their ERP environment.  Sybase has this down.  They have been embedding mobile databases and mobile middleware and charging a per device fee for many years.  They will likely be able to influence how SAP monetizes the mobile environment going forward.

There was a reason SAP had a partnership strategy for mobile applications.  There are literally thousands of different mobile applications that different business applications, industries and markets require.  SAP cannot possibly supply them all.  They have the responsibility to standardize the way these mobile applications interface and interact with their ERP environment, but they must depend on the ecosystem to fulfill the demand.  This has not changed.  Sybase does not bring a large inventory of mobile applications.  SAP's mobility partners will likely remain the source of tactical and industry specific mobile applications both in the near term and in the long term.

I look forward to your comments!  We will figure this all out together :-)
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Kevin Benedict
SAP Mentor, SAP Top Contributor,CEO Netcentric Strategies LLC
Mobile Industry Analyst, Author of the report Enterprise Mobile Data Solutions, 2009
Mobile Strategy Consultant and Web 2.0 Marketing Services
http://www.netcentric-strategies.com/
www.linkedin.com/in/kevinbenedict
http://twitter.com/krbenedict
http://kevinbenedict.ulitzer.com/
http://mobileenterprisestrategies.blogspot.com/
***Full Disclosure: I am an independent mobility consultant and Web 2.0 marketing expert. I work with and have worked with many of the companies mentioned in my articles.
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Interviews with Kevin Benedict