Showing posts with label webalo. Show all posts
Showing posts with label webalo. Show all posts

Mobility News Weekly – Week of April 8, 2012

The Mobility News Weekly is an online newsletter made up of the most interesting news and articles related to enterprise mobility that I run across each week.  I am specifically targeting information that reflects market data and trends.

Also read Enterprise Mobility Asia News Weekly
Also read Field Mobility and M2M News Weekly
Also read Mobile Commerce News Weekly
Also read Mobile Marketing News Weekly
Also read Mobile Health News Weekly

According to the 2012 State of the Mobile Web survey, higher education has reached the tipping point when it comes to mobile web solutions. Only 39 percent of respondents don’t have any mobile solution yet, and 59 percent plan to implement such a solution within a year.  Read Original Content

ComScore’s latest report shows that 49.5 percent of mobile subscribers downloaded apps in the past ninety days. That’s an increase of 4.6 percent over the three-month average from late last year.  Read Original Content

Despite the fact that Nokia ended 2011 on a very low note worldwide, posting a $1.4 billion loss in the fourth quarter, a recent Gulf News report shows that it happens to be the top selling smartphone manufacturer in the Middle East.  Read Original Content

ClickSoftware is an SAP mobility partner and the leading provider of automated workforce management and optimization solutions for every size of service business.  This newsletter is sponsored in part by ClickSoftware - http://www.clicksoftware.com/.

The Reality Checker report on Business Intelligence and Management Information found that 15.2 percent of 56 individual survey respondents were implementing mobile systems in 2012 versus 8.7 percent last year. The figures for cloud development were 6 percent in 2011 and 4.2 percent in 2012.  Read Original Content

In mid-December 2011, 17 percent of American adults reported they had read an e-book the previous year. By February 2012, that share increased to 21 percent.  Read Original Content


The latest Gartner research forecasts 118.9 million tablets will be sold this year, a 98 percent increase from last year’s sales of 60 million units.  Read Original Content

What's New in HTML5 - Week of April 1, 2012

Thanks for reading "What's New in HTML5!"  This is a series of articles that I publish each week to keep track of developments around HTML5 for the enterprise mobility market.

I speak to enterprise mobility vendors, developers and consultants daily, and many of them advocate native apps over HTML5, but I am not convinced.  I spent time working in an IT department of a large electronics company early in my career, and I know many apps simply need to provide mission critical data, updates, alerts and data collection at the point of need.  These apps don't have to rock your world.  It is the data that is necessary.  This category of apps could easily and cost effectively be HTML5 apps and run on many different device types efficiently.  What do you think?

Zipline CEO Todd Hooper feels that HTML5 is great for corporate apps, but not yet ready for more than simple games.  Read original content

Nokia’s chief technology officer states, "Once HTML5 browsers and fully capable Web runtimes are in place on the common Kindle through iPhone, the Web app will begin replacing native apps".  Read original content

John Mueller of Google has changed his tune about HTML5, and now states that there’s no “bonus” for using HTML5, but that it has no downside.  Read original content

Telerik has expanded Kendo UI with a new release to provide developers with tools for JavaScript and HTML5 development for websites and apps.  Read original content

How to build an HTML5 video player – from a presentation at the recent HTML5 Video Summit in Los Angeles.  Read original content

BlackBerry sales are falling in Canada, and RIM sees HTML5 app development as a possible solution.

As of March 25, 2012, the Tizen 1 and BlackBerry 10 browsers are at the top of the development/beta list of the HTML5 browser compatibility test.  Opera Mobile 12 and Firefox Mobile 10 are at the top of the “current” list.  Read original content

Adobe’s CSS Regions proposal seeks to remedy the weaknesses of HTML5 in written content presentation.  The proposal “defines a system for creating magazine-style text layouts in Web content”.

Do-it-Yourself website builder Wix has announced its new HTML5-builder, which requires “zero knowledge of HTML coding or any other technical understanding”.  Read original content

Telenav has announced its new free Scout for Apps service which allows developers to access an HTML5-based mapping system and incorporate the functionality into existing websites.  Read original content

DevCon5, an HTML5 Mobile App and Developers Conference, will be held April 25-26, 2012 in Santa Clara, California.  Read original content

Mozilla has announced a new multi-player online game that shows off the capabilities of HTML5.  BrowserQuest is a “free open-source HTML5 mini-MMO” that runs in a single web page.

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Kevin Benedict, Independent Mobile Industry Analyst, Consultant and SAP Mentor Alumnus
Follow me on Twitter @krbenedict
Full Disclosure: I am an independent mobility analyst, consultant and blogger. I work with and have worked with many of the companies mentioned in my articles.

Mobility News Weekly – Week of April 1, 2012

The Mobility News Weekly is an online newsletter made up of the most interesting news and articles related to enterprise mobility that I run across each week.  I am specifically targeting information that reflects market data and trends.

Also read Enterprise Mobility Asia News Weekly
Also read Field Mobility and M2M News Weekly
Also read Mobile Commerce News Weekly
Also read Mobile Marketing News Weekly
Also read Mobile Health News Weekly

Smartphone penetration has reached nearly 50 percent among U.S. mobile subscribers, up from 36 percent a year earlier, according to data from Nielsen. More than two-thirds of consumers buying in the last three months opted for a smartphone.  Read Original Content

According to a report from Juniper Research, mobile phone firms are losing $58 billion (£36 billion) a year worldwide to billing errors and fraud.  The report found operators were "leaking" revenue because the complexity of networks made fraud and errors harder to spot.  Read Original Content

In the first quarter of last year, Android gained 7 points of market share in the U.S. smartphone market. The iPhone's share was dead in the water. The reason this was (and still is) a risk for Apple is that smartphones have become a platform game, which tend to be winner-take-all.  Read Original Content

ClickSoftware is an SAP mobility partner and the leading provider of automated workforce management and optimization solutions for every size of service business.  This newsletter is sponsored in part by ClickSoftware - http://www.clicksoftware.com/.

Outlandish international roaming charges will come to an end in Europe this summer as the European Union reached a preliminary deal to drop roaming charges significantly, capping the rates for voice calls, text messages and data for users.  Read Original Content


Dell has stopped selling smartphones in the U.S. as it tweaks its mobile strategy to focus more on emerging markets and higher-margin products.  Read Original Content

According to a new report from ABI Research, global handset shipments will increase 29 percent from 1.7 billion in 2012 to 2.2 billion in 2016.  Read Original Content

Mobile Health News Weekly – Week of March 26, 2012

The Mobile Health News Weekly is an online newsletter made up of the most interesting news and articles related to mobile health that I run across each week.  I am specifically targeting information that reflects market data and trends.

Also read Enterprise Mobility Asia News Weekly
Also read Field Mobility and M2M News Weekly
Also read Mobile Commerce News Weekly
Also read Mobile Marketing News Weekly
Also read Mobility News Weekly

According to a recent Deloitte survey, 78 percent of senior mobile industry executives view healthcare as the most promising new growth channel for 4G services. Read Original Content

A recent report from BBC Research indicates that the global telemedicine market grew from $9.8 billion in 2010 to $11.6 billion in 2011 and will almost triple to $27.3 billion in 2016. Read Original Content

One of the broadest efforts to assess "mHealth" strategies is being made by dozens of faculty, staff and students in multiple departments at the Johns Hopkins University, which has 49 official studies underway in Baltimore and around the world as part of its Global mHealth Initiative. Read Original Content

Webalo technology eliminates the need for traditional mobile application development tools and custom programming to provide in hours, instead of weeks or months, mobile access to the specific enterprise data and functions that smartphone and tablet users rely on to do their jobs.  This newsletter is sponsored in part by Webalo, www.webalo.com.

Globally, about 3.1 billion people used mobile phones in 2007; that’s nearly half the planet. In theory, this access to the Internet and specifically to mobile phone technologies should advance healthcare delivery, but is mHealth really going to improve health outcomes? Read Original Content



A new global mHealth market survey conducted in late 2011 examines the opinions of both start-up companies and mHealth and traditional healthcare market players that have had experience publishing applications for a smartphone platform. The report covers major questions about current mobile health market, and discusses hypotheses about market trends. Read Original Content

The Black Hole of Enterprise Mobility Apps


I was eating my fried chicken cobb salad at an airport restaurant in Chicago yesterday and overheard a table full of businessmen next to me talking about mobile apps.  One of them bragged about how easy it is to develop mobile apps.  He used as evidence the fact that even his brother-n-law had developed one. 

I don't doubt it was a major accomplishment for the brother-n-law, but I do doubt the mobile app in question was actually enterprise ready.  There is much more involved with developing mobile apps than just putting your favorite spreadsheet into an iOS app and getting it approved by Apple.  There are things like deployment, maintenance, integration, app management, single sign-on and security that must be considered.

Unless there is a strategic reason to develop your own mobile apps, you should really look for off-the-shelf mobile apps first from quality mobile app vendors before succumbing to the temptation to develop your own.  I recently spoke about this subject on a webinar that is now available on-demand.  Developing a mobile app is just the tip of the iceberg in terms of cost, time and resources required to maintain it long term. 


When I was the CEO of a mobile app company, I remember how hard it was simply trying to organize and maintain all the different versions and code bases of the many custom apps we had developed for our customers.  It was crazy!  We had enough customers so it was justified for us to invest in tools to help manage this challenge, but it was still a cost and chore.

I will say it again, "Mobile apps have a beginning, but they don't have an end."  They will be here for the rest of your career so you need a plan.  Pick carefully the mobile apps that you want to design, develop, deploy, document, archive, support and maintain forever.  It can easily become a black hole with no escape if you don't.

I am also a big fan of cloud based mobile off-the-shelf apps when these are available.  I believe that most enterprises will have several different buckets of mobile apps.  Some buckets require custom developed mobile apps because of their unique features and the competitive advantages they provide, others however, can be off-the-shelf because they are simply providing efficiencies for standard ERP processes. 

Some mobile apps may be mission critical, but are only used by 10 people.  There are no economies of scale.  It may not pay to train a whole team to develop, document and support a mobile app for just 10 people.  Contract an expert team to jump in and develop it, if it is that important and worthwhile.  However, find out if someone else can support it in the cloud.

If your organization is like most I work with, you have very limited resources and budgets.  Pick carefully the kinds of mobile apps you are willing to develop and support yourself.  Don't waste your best talent developing mobile apps that can be purchased off-the-shelf and in the cloud.  Look for opportunities to develop unique mobile apps that provide the biggest strategic value and competitive advantages.  Then development them using a standard IDE (integrated development environment) connected to a MEAP.  Also, if you outsource the development work, make sure they use your standard IDE and MEAP.  Don't let them mess up your standards!

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Kevin Benedict, Independent Mobile Industry Analyst, Consultant and SAP Mentor Alumnus
Follow me on Twitter @krbenedict
Full Disclosure: I am an independent mobility analyst, consultant and blogger. I work with and have worked with many of the companies mentioned in my articles.

Mobile Health News Weekly – Week of March 19, 2012

The Mobile Health News Weekly is an online newsletter made up of the most interesting news and articles related to mobile health that I run across each week.  I am specifically targeting information that reflects market data and trends.

Also read Enterprise Mobility Asia News Weekly
Also read Field Mobility and M2M News Weekly
Also read M2M News Weekly
Also read Mobile Commerce News Weekly
Also read Mobile Marketing News Weekly
Also read Mobility News Weekly

Float Mobile Learning has prepared a terrific infographic showing the prospects of mHealth services. This industry is set for a rapid growth, with all parties looking to cut costs and increase efficiencies. Read Original Content

Mobihealth predicts that the U.S. market for wireless home-based healthcare applications and services will become a $4.4 billion industry in 2013. Read Original Content

Eighty percent of doctors already use smartphones, tablets and mobile apps and 40 percent believe apps can reduce office visits, but it could take longer than we thought for mHealth to revolutionize health care. Read Original Content

Webalo technology eliminates the need for traditional mobile application development tools and custom programming to provide in hours, instead of weeks or months, mobile access to the specific enterprise data and functions that smartphone and tablet users rely on to do their jobs.  This newsletter is sponsored in part by Webalo, www.webalo.com.

Telemedicine is set to tackle the diabetes epidemic. Harvard's Joslin Diabetes Center is partnering with American Well to streamline diabetes referrals, improve health data sharing, and get people healthier. Read Original Content

The global telehealth market is expected to more than double from about $11.6 billion in 2011 to about $27.3 billion in 2016, representing a compound annual growth rate of 18.6 percent over the next five years, according to a report by BCC Research. Read Original Content

Apple's iPad is increasingly finding use in health and medicine, with apps ranging from giving individuals instant access to a wealth of reference, educational and personal health information, to helping hospitals streamline their operations, reduce labor costs, improve efficiency, and helping health professionals with analysis and diagnosis. Read Original Content

Mobile Health News Weekly – Week of March 12, 2012

The Mobile Health News Weekly is an online newsletter made up of the most interesting news and articles related to mobile health that I run across each week.  I am specifically targeting information that reflects market data and trends.

Also read Enterprise Mobility Asia News Weekly
Also read Field Mobility and M2M News Weekly
Also read M2M News Weekly
Also read Mobile Commerce News Weekly
Also read Mobile Marketing News Weekly
Also read Mobility News Weekly

FORCE Therapeutics has released its next generation app, FORCE Mobile, which offers professional exercise solutions for musculo-skeletal injuries, direct to the consumer. The app intelligently recommends exercises based on sport, area and type of dysfunction. Read Original Content

A new healthcare mobility survey from iHealthBeat found that 85 percent of respondents said their organization has a BYOD policy, but the organizations vary in the amount of data they allowed personal mobile devices to access. Read Original Content

Patient-centric medical homes are touted to fix the healthcare cost crisis, but the deep pockets and extensive IT resources they require aren't available to every healthcare provider. Read Original Content

Webalo technology eliminates the need for traditional mobile application development tools and custom programming to provide in hours, instead of weeks or months, mobile access to the specific enterprise data and functions that smartphone and tablet users rely on to do their jobs.  This newsletter is sponsored in part by Webalo, www.webalo.com.

Low-cost, self-service platforms for SMS alerts will soon replace manual phone calls and handwritten notes for appointment reminders and prescription refill notifications, ensuring that billable services and products are used and patients receive their scheduled care. This is just one of the reasons mHealth will go mainstream in 2012. Read Original Content


According to a report by the Boston Consulting Group and Telenor Group, a Norway-based mobile communications provider, mobile health projects could reduce maternal and perinatal mortality rates by about 30 percent; and reduce medical data collection-related costs by about 24 percent. Read Original Content

SAP Mobility and the App Pricing Problem

SAP has a challenge.  After nearly two years the field sales still can't figure out how to organize consistent pricing on enterprise mobility.  Yes, I have been given many explanations by SAP on their pricing strategy(it does exist), but these details haven't seemed to trickle down to the field. When I talk to end customers and systems integrators (many over the past 14 days) they express frustration and say there is no consistent pricing.  As a result, many companies are finding it challenging to plan for and implement enterprise mobility.

In an analyst report that I recently wrote for insiderResearch titled Mobile Outlook 2012, only 32% of companies have an enterprise-wide mobile strategy that governs all applications and devices.  Without a mobile strategy in place, it is very difficult for companies to pull the trigger on large purchases of MEAPs (mobile enterprise application platforms) and MDMs (mobile device management) solutions.  In addition to the no-mobile-strategy challenge, there is the need to determine pricing for all of the mobility projects that are being requested so you can plan, budget and prioritize.  This can easily end up in a vicious circle.  No strategy and no-pricing equals barriers that will delay valuable mobility projects.


I spoke recently to a system integrator that is involved in many active enterprise mobility projects that are using SUP.  He said everyone of them have been given different pricing for SUP.  It seems the pricing is difficult to understand and communicate. I am not suggesting good clear pricing doesn't exist, it is just not getting translated to the field.

In a recent insiderResearch survey, participants (602 people completed the survey) were asked to identify their biggest challenges to implementing enterprise mobility solutions. Here are the answers:
CLICK TO ENLARGE
The first four biggest challenges were:

  1. Developing a mobile strategy
  2. Identifying and prioritizing business cases
  3. Choosing a platform and mobile technologies
  4. Budgeting
Do you see why not knowing the price of mobility can be a BIG problem.  How can the business and the IT department even start implementing mobility with all of the uncertainty?

40% of companies report that enterprise mobility is currently being managed by each line of business, business unit or group without central management or oversight.  These groups won't wait for the corporate office to negotiate with SAP.  They will purchase their own mobile solution that provides them with clear pricing.

[March 22, 2012] Read the follow-up article titled More on SAP Mobile App Pricing.





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Kevin Benedict, Independent Mobile Industry Analyst, Consultant and SAP Mentor Volunteer
Follow me on Twitter @krbenedict
Full Disclosure: I am an independent mobility analyst, consultant and blogger. I work with and have worked with many of the companies mentioned in my articles.

Mobility News Weekly – Week of March 5, 2012

The Mobility News Weekly is an online newsletter made up of the most interesting news and articles related to enterprise mobility that I run across each week.  I am specifically targeting information that reflects market data and trends.

Also read Enterprise Mobility Asia News Weekly
Also read Field Mobility News Weekly
Also read M2M News Weekly
Also read Mobile Commerce News Weekly
Also read Mobile Marketing News Weekly
Also read Mobile Health News Weekly

Apple has released the iPad 3, capable of operating on a high-speed 4G, or long-term evolution network. At speeds roughly 10 times faster than current 3G technology, it may help banish the sometimes shaky video quality of older devices. The new iPad also includes a voice-dictation feature and a five-mega pixel camera. Read Original Content

Google is officially putting the Android Market name to rest. Starting today, all of Google’s digital media services have been rebranded to fly under a brand new banner: Google Play.  Read Original Content

The planet has a population of seven billion people, and there are now 5.9 billion active mobile phone subscriptions. This is a global penetration rate of 84.3 percent.  Read Original Content

Research from GSMA indicates global mobile industry revenues will grow from $1.5 trillion dollars in 2011 to $1.9 trillion in 2015. It also predicts significant growth in mobile industry employment, from more than 8 million people around the world today to approximately 10 million by the end of 2015.  Read Original Content

ClickSoftware is an SAP mobility partner and the leading provider of automated workforce management and optimization solutions for every size of service business.  This newsletter is sponsored in part by ClickSoftware - http://www.clicksoftware.com/.

According to a new report by InMobi, approximately one-third of mobile web users are certain that they will buy an iPad 3.  Read Original Content


ComScore reports that smartphone penetration in Canada has reached 45 percent, up from 33 percent in March. British Columbia has the highest smartphone penetration with 51 percent, Ontario has 48 percent and Quebec increased the most by 16 percent to 36 percent.  Read Original Content

Mobile Health News Weekly – March 5, 2012

The Mobile Health News Weekly is an online newsletter made up of the most interesting news and articles related to mobile health that I run across each week.  I am specifically targeting information that reflects market data and trends.

Also read Enterprise Mobility Asia News Weekly
Also read Field Mobility News Weekly
Also read M2M News Weekly
Also read Mobile Commerce News Weekly
Also read Mobile Marketing News Weekly
Also read Mobility News Weekly

According to Pew Internet and American Life Project, 80 percent of adults gather health information online and 88 percent of American adults have a cell phone, and among the cell phone owners 53 percent own a smartphone. Read Original Content

The World Health Organization has calculated that mHealth adoption could reduce costs for elderly care by 25 percent, reduce maternal and perinatal mortality by 30 percent, and improve TB treatment compliance between 30 percent and 70 percent. Read Original Content

The significant adoption of smartphones among physicians has not only led to an explosion of medical apps aimed at healthcare providers, but it has also cultivated an emerging trend of health and wellness apps aimed at empowering patients. Check out these three new apps that empower patients. Read Original Content

Webalo technology eliminates the need for traditional mobile application development tools and custom programming to provide in hours, instead of weeks or months, mobile access to the specific enterprise data and functions that smartphone and tablet users rely on to do their jobs.  This newsletter is sponsored in part by Webalo, www.webalo.com.

Clinical trials by the Department of Obstetrics and Gynecology at Flinders Medical Centre will assess the performance of the world-leading handheld ultrasound device engineered and manufactured by Adelaide company Signostics Limited. Read Original Content

According to a new study commissioned by Norway-based telecom company Telenor and produced by The Boston Consulting Group, there are currently about 500 mobile health projects underway across the globe. Read Original Content

Observations about SAP Enterprise Mobility, MEAPS and SDKs

I am attending the SAPinsider Mobile2012 event in Las Vegas this week, and have had the honor of meeting and speaking with many people involved in SAP enterprise mobility.  These people were SAP partners and SAP employees.  One of the distinct impressions I got was that most are focused on simply extending existing SAP systems out to a mobile user, but not focused on transforming businesses with mobility.

I attended a session on SAP's mobile EAM solution (enterprise asset management) yesterday.  In it they demonstrated how the mobile app integrated with SAP and extended SAP fields out to the mobile device. However, there was no SDK (software development kit) that would enable the user to customize the app for their specific requirements and projects.  It is basically a generic hard coded solution that extends SAP EAM functionality to the field.  There is value to that, but not transformational value.


I asked the SAP person if they used the SAP's mobile SDK to build the mobile EAM solution and they said no.  This seems very odd to me.  Shouldn't SAP's mobile SDK be robust enough to be used by SAP  to develop their own mobile applications?

When I was the CEO of a mobile application's company a few years ago, we had a MEAP and an SDK robust enough to be used to deliver all of our own custom mobile applications.  We then made that SDK available to our clients so they could use it in the future to edit and support their apps.  That SDK was built to be used on top of Sybase's iAnywhere solutions.  I don't understand why years later SAP/Sybase has not dramatically improved upon that model.

I am a strong advocate that companies should select a MEAP and IDE (integrated development environment) and use those to deliver as many of their mobile solutions as possible.  That doesn't mean you need to develop them internally, it means you can develop internally, buy off-the-shelf or contract with third party mobile experts to develop solutions for you - just insist they use your selected MEAP and IDE.

Today it seems that even if you purchased all of SAP's mobile apps, you would get a plethora of applications developed in many different ways and with many different development tool kits, styles and manners.  This is exactly what you want to avoid.  How can you support that kind of collection long term?  The TCO (total cost of ownership) would be high.

SUP can solve the MEAP issue if you can afford it, but there needs to be a standardized software development kit sufficient to support the majority of your mobile solutions, and that permits you to make edits and updates to your own solutions.  Mobile apps should not be held hostage to service providers or ERP vendors.

Through my many years of enterprise mobility experience I have come to realize there are many, many projects in the field that would benefit from mobile solutions.  Many of these projects are unique and their needs for unique data and mobile data collection require the ability to rapidly develop and deploy mobile solutions that may only be used for 6 months (the duration of the project).  Robust mobile SDKs should be able to deliver that.  Without a good mobile SDK you are again in bondage to a vendor, and your project based work suffers.

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Kevin Benedict, Independent Mobile Industry Analyst, Consultant and SAP Mentor Volunteer
Follow me on Twitter @krbenedict
Full Disclosure: I am an independent mobility analyst, consultant and blogger. I work with and have worked with many of the companies mentioned in my articles.

Can You Handle the Truth about Enterprise Mobility and Big Data?

Enterprise mobility is not just about extending your office cubicle to the nearby Starbucks.  Nor is it just doing your same job, in the same manner from a remote location.  It is about doing a job in a different and better way.  A way that permits you to be at the point of action, the point of need, and the point where you can have the biggest positive impact on your bottom line without breaking your lines of communication or denying you access to critical information and team members.

Enterprise mobility is a way of keeping you connected to your business systems, aggregating mission critical information and business intelligence from dozens of different back end systems (think SAP ERP), using real-time big data analysis (think SAP Hana), and bringing all of this information together, in mobile applications - purpose built for the mobile user.  The Aberdeen Group refers to this as role-based custom mobile websites for users.


It is about providing real-time business analytics to decision makers, so they can make the best data-driven decisions, no matter their physical location.  By data-driven decisions, I mean decisions that are based on the analysis of large volumes of data that is related to your issue or subject.  How do you measure the value of "good" decisions?  I reported in a previous article that Professor Erik Brynjolfsson, from MIT's Sloan School of Management had discovered that "Data-driven decision making achieved productivity gains that were 5 to 6 percent higher than other factors could explain."  Those are significant gains for multi-billion dollar organizations.


Today I am in Las Vegas where I am attending SAPinsider's Mobile2012 conference, writing this article, responding to email messages, conducting business meetings, discussing writing a new book on enterprise mobility and preparing to lead three sessions on enterprise mobility.  Mobility enables me to be at the point of action where I can meet people and teach sessions without imposing friction on my analyst and consulting business.  What do I mean by friction?  Friction is when your business is slowed down and delayed because you are not accessible or information is not accessible while traveling.  Mobility allows you to "have your cake and eat it to."




In the Enterprise Mobility 2011 survey that I conducted and reported on in October of 2011, only 40% of respondents reported having a strategic enterprise mobility plan, although 80% reported that enterprise mobility was "very important" to "critical" for their companies future success.  This tells me that both the business and the IT organizations need to get together and really understand the possibilities that are available with enterprise mobility and document a strategy.  It doesn't seem like many organizations truly understand it yet.

The truth is that enterprise mobility offers many productivity improvements and efficiency gains, but the real values are in things like removing frictions, enabling better real-time data-driven decision making, having situational awareness, and freeing your people to spend more time at the point of action. 
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Kevin Benedict, Independent Mobile Industry Analyst, Consultant and SAP Mentor Volunteer
Follow me on Twitter @krbenedict
Full Disclosure: I am an independent mobility analyst, consultant and blogger. I work with and have worked with many of the companies mentioned in my articles.

More on Mobility and 4D Field Services

I wrote an article a few months ago titled, Mobility and 4D Field Services, in which I shared the four dimensions of mobility and field services.  These dimensions are similar to the GPS coordinates (length, width, height),  plus the addition of time.  This weekend I was reading a book titled, Stray Voltage, War in the Information Age, by Wayne Michael Hall.  In this book he takes a concept I wrote about, 4D Field Services, and adds two more, cyberspace and cerebral.

Here is a quote from Hall, "Information superiority is firmly connected to making decisions that are superior to an adversary's and combines information technology and intellectual power to create conditions with which to make better decisions."

Hall is making the point that with mass volumes of data that is collected in the field using remote sensors, data collection technologies, M2M and mobile solutions we need to improve our operational strategies and ways of thinking.  The data can provide us with real-time "situational awareness," but can we understand it and use it to make better decisions for our businesses?

More from Hall, "Human beings will need to improve their thinking capabilities to cope with the increasing complexities of the world...people will depend more on visualization to help understand complexity quickly.  Visualization will fuse data and information and display the result in a multimedia format.  Visualization will allow the integration of data, information and knowledge from all sources and will allow for the integration of numerous contributors."

There is power in taking all of the real-time data inputs that you have, integrating them, analyzing and displaying it visually on a map with powerful info graphs in real-time.  This can help us quickly understand what is happening in the field.

In my mind I see a field services manager using an iPad.  He can look down at his iPad at anytime and see the location of all his assets, resources, work crews, jobs (past, present and future) and equipment.  He can see bright yellow circles for all job status that are running over their estimated times, he can see work crews in transit and he can see all locations of upcoming jobs on a map.  In one quick glance the manager can understand where there are challenges, trouble spots and customer issues.

The visualization of this information allows for rapid and good decision making.  This is a true competitive advantage.  How do you estimate an ROI on that?


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Kevin Benedict, Independent Mobile Industry Analyst, Consultant and SAP Mentor Volunteer
Follow me on Twitter @krbenedict
Full Disclosure: I am an independent mobility analyst, consultant and blogger. I work with and have worked with many of the companies mentioned in my articles.

Recommended Interviews and Readings on Enterprise Mobility, Mobile Devices and M2M

This week I have come across some particularly good articles that I wanted to share with you, plus I have included a list of my most recent video interviews with the mobility experts at SAP and Sybase in this article.


These five articles paint a picture.  A picture of what is technologically possible now and in the near future.  They emphasize the importance of wireless communication, M2M sensors, enterprise mobility and real-time intelligence.

Here is a list of my most recent video interviews with the mobility experts at SAP and Sybase.  In addition, there are over 100 video interviews with mobility experts here.


I also invite you to read and share my list of the best mobile strategy articles that I wrote in 2011.  


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Kevin Benedict, Independent Mobile Industry Analyst, Consultant and SAP Mentor Volunteer
Follow me on Twitter @krbenedict
Full Disclosure: I am an independent mobility analyst, consultant and blogger. I work with and have worked with many of the companies mentioned in my articles.

Mobility Charts Weekly - Week of February 13, 2012

The Mobility Charts Weekly is a weekly publication of charts depicting the current and future status of the enterprise mobility market.  I am specifically targeting information that reflects market data and trends.



The U.S. share of iPhone activations grew last quarter due to the U.S. launch of the iPhone 4S and the addition of a third domestic carrier, Sprint. Read Original Content



Mobile UX designers and marketing and analytics firm Nellymoser  released a comprehensive study of print magazine action codes. They took the time to review every 2011 issue of the top 100 national magazine titles: all 164,000 pages' worth, and found a total of 4,400 QR Codes, MicrosoftTags, Spyderlynk SnapTags, BEE Tags, JagTags, Digimarc watermarks and other codes with an iPhone or Android device. Read Original Content



The mobile development ecosystem is a large, complicated space. There are innovative startups making tools for native and mobile Web apps along with large enterprise-grade companies that offer solutions from cloud support to frameworks and developer environments. Read Original Content

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Kevin Benedict, Independent Mobile Industry Analyst, Consultant and SAP Mentor Volunteer
Follow me on Twitter @krbenedict
Full Disclosure: I am an independent mobility analyst, consultant and blogger. I work with and have worked with many of the companies mentioned in my articles.

Health IT and Cloud Based Mobility Solutions

Stephen Chilton
Last week I wrote that I believe enterprise mobility will transform Healthcare more than just about any industry outside of media.  Healthcare requires access to a lot of data, the collection of a lot of data and collaboration with many others in mobile environments.  This traditional paper intensive industry is already rapidly digitizing, and now in the process of mobilizing.  However, some of the biggest challenges are figuring out how to mobilize large numbers of back-end systems and processes cost effectively.

Stephen Chilton, Director of IT for the University Hospital Birmingham (UHB) in the UK faced these challenges.   I recorded a podcast with him last year that you can listen to here.  He researched how he could use cost effective mobile solutions to assist doctors, nurses, clinical staff and executives in their every day routine jobs that did not necessarily justify huge investments, but could really benefit from mobility.

Chilton had already learned, through several previous trials, that traditional mobile platforms and mobile IDEs (integrated development environments) were both expensive and required relatively long development and deployment cycles.  That model would just never work for his environment.  He turned to a cloud based mobility vendor that offered a per user, annual subscription price, for an unlimited number of mobile applications.

The "unlimited" feature is a key point.  Once a user is subscribed,  they can use as many apps as they need for the same price.   This permits more apps to be deployed, and more customized niche solutions for small groups to be mobilized because there is no additional costs.

The unlimited number of mobile applications per user enabled Chilton to experiment and develop (often in only a few hours) very usable and cost effective mobile applications that he was able to rapidly deploy to various groups of healthcare providers.  His first few applications provided the following benefits:
  • One allows pharmacists to fulfill prescription requests by tapping their smartphones to research the 86,000 available drugs, and provide advice about suitability, availability and, if necessary, substitutions. 
  • A Neurological On-Call Referral System that lets doctors obtain real-time assistance from specialists on their mobile phones, providing details of the case, updating the records with notes and advice provided by the consultant, and saving the data in the patient’s permanent medical history.
  • A compliance monitoring application that delivers key performance indicators to administrators, smartphones, so they can monitor compliance and take corrective action, if required, on the spot.
Chilton told me in an interview that many of these applications were done in just a couple of days each using the cloud based mobile solution from Webalo.  They configured mobile solutions and back-end integrations through a simple cloud based configuration interface.  When you design, develop and deploy mobile applications in hours, it enables you to trial many different applications and prove the ROIs before major role outs are approved.

It is important to recognize there are options to long and expensive on-premise development projects for some mobile applications.  If you are interested to hear more about these options you can watch the video and/or join the webinar on February 16th.


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Kevin Benedict, Independent Mobile Industry Analyst, Consultant and SAP Mentor Volunteer
Follow me on Twitter @krbenedict
Full Disclosure: I am an independent mobility analyst, consultant and blogger. I work with and have worked with many of the companies mentioned in my articles.

More on IBM's Acquisition of Mobility Vendor Worklight

Last week I wrote my initial analysis of IBM's announced acquisition of mobility vendor Worklight.  Yesterday, I received a written reply from Worklight's Austin Ford that adds important information that is worth sharing.  Here is his reply in its entirety.

I'm happy to see your interests in our company! To address some questions, let's first mention that Worklight is actually predominantly used as an MCAP play (true story, most deployment usage of WL is B2C). Yes we're also a MEAP, and these distinctions in Gartner's language (they claim they coined both acronyms) are getting blended into 1 this year.


For some comparisons to the Sybase SUP, this might address the high level stuff:
 *Worklight outputs are web languages (HTML5) and usage of open or closed libraries and / or / combination using the actual SDK's from the mobile OS manufacturers. This means the outputs are actual true native code and all of it, not virtual machines and proprietary translation code like many others or limited native functionality like SUP.
*SUP = "write once, run everywhere" mentality. Proprietary outputs from a proprietary IDE experience even though it's based on Eclipse. Uh oh, you're married and already on restriction.  *Worklight = web languages (CSS, HTML, Javascript, libraries) + native SDK's together in Eclipse. Java and web developers normally ramp quickly. Also developers are motivated to learn native SDK's I've found, the skills can be leveraged anywhere the native SDK's are used again.
*SUP = extremely deep experience and hours required to get an end result that's almost as good as a true native or hybrid.
*Worklight has invested heavily in full runtime components for accessing device functionality, many we engineered in house. For example we contributed to the Phonegap project (now sponsored by Apache) and that is one of many runtime components embedded in our production environment.
*SUP doesn't have deep runtime API capability. In partial defense, for the apps they're traditionally called on to mobilize (SAP MEAP), user experience hasn't been that critical.

Of course there are other Worklight favoring differentiators like openness to support & materials, ease of use, full production environment included (no upsell to particular add on components), SLA's, flexibility in installations, and just generally good people with a great product of high value to enterprises and ISV's.

Good current write-up by Pete Lagana (Excellis Interactive) here: http://www.asugnews.com/2012/01/04/developing-sap-mobile-apps-sybase-unwired-platform-vs-native/

~Austin Ford
austinf@worklight.com

I want to thank Austin for taking the time to share with all of us!  These are definitely exciting times in the world of enterprise mobility and I look forward to watching events unfold in 2012.
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Kevin Benedict, Independent Mobile Industry Analyst, Consultant and SAP Mentor Volunteer
Follow me on Twitter @krbenedict
Full Disclosure: I am an independent mobility analyst, consultant and blogger. I work with and have worked with many of the companies mentioned in my articles.

IBM to Acquire Mobility Vendor Worklight - An Analysis

IBM has jumped into the MEAP (mobile enterprise application platform) competition with yesterday’s announced intent to acquire MEAP vendor Worklight.   Worklight is headquartered in New York and was founded in 2006 by CEO Shahar Kaminitz.  Worklight's software supports HTML5, hybrid and native applications for smartphones and tablets with industry-standard technologies and tools.   Their solutions include an Eclipse-based software IDE (integrated development environment), mobile middleware, mobile solution management and analytics.

Worklight Studio competes with Appcelerator, Verivo (formerly Pyxis Mobile), Sybase Unwired Platform (SAP), Antenna, Syclo, ClickSoftware, Kony Solutions, Rhomobile (Motorola), Webalo and other mobility vendors that are experiencing rapid growth.

The deal size was not disclosed by IBM or Worklight, but the Israeli website Globes (www.globes.co.il) reported the acquisition to be $50-60 million.  Worklight raised $21 million in investment capital, from investors Genesis Partners, Pitango Venture Capital, Index Ventures, and Shlomo Kramer.  Globe also estimated 2011 revenues for Worklight at between $5-10 million (http://www.globes.co.il/serveen/globes/docview.asp?did=1000720723).


My analysis is that all ERP vendors need a standardized approach for supporting mobility.  Mobility, and MEAPs in particular, are far too strategic to leave up to partner ecosystems to deliver.  SAP acquired Sybase, IBM will acquire Worklight, and we are all awaiting Oracle’s expected 2012 move to acquire a MEAP vendor.

Interesting note, I cannot think of many situations where an ERP vendor bought a mobile apps company.  I am told that SAP's proposed acquisition of SuccessFactor will involve some mobile apps, but have yet to see them.  ERP vendors seem to want to buy the middleware, so they can standardize integration, syncing, security and management, and leave most apps to their partner ecosystem.

In a recent IBM study of more than 3,000 global CIOs, 75 percent of respondents identified mobility solutions as one of their top spending priorities.  Nearly all of the global analyst and research firms are also reporting enterprise mobility to be a top three priority.  In the Enterprise Mobility Survey 2011 that I conducted in September of 2011, 80% of survey respondents said enterprise mobility was "very important" to "critical" to their company's future success.

IBM officials said with this acquisition, IBM's mobile offerings will span mobile application development, integration, security and management.  Dow Jones Newswire reported on an internal memo from IBM’s senior vice president in charge of middleware software, Robert LeBlanc that highlighted their ambitions, “"Now is the time to make IBM essential in the era of mobile computing."

I had the privilege of interviewing Worklight’s COO Kurt Daniel about 15 months ago and published the interview on this site.  Here are some excerpts that you may find interesting given this week's news.


Worklight has developed a MEAP (mobile enterprise application platform) and a mobile SDK (software development kit), not for their own use, but rather for systems integrators and end customers to use to develop their own enterprise mobility solutions.  They want to be a technology company, not a mobile application company.

Kevin: What are your areas of responsibilities at WorkLight?
Kurt:  I look after our worldwide business channels, partnerships, sales and marketing.
Kevin:  Tell me about your solutions.
Kurt:  We have the WorkLight Studio, WorkLight Server and WorkLight console.  ISVs and OEM partners use these solutions to build their own packaged mobility applications.
Kevin:  How do you avoid competing with your partners in the mobility market?
Kurt:  We don't sell applications.  We are not experts on ERPS or other backend systems.  We focus on developing the best mobile technology possible, not services or mobile applications.
Kevin:  How do you fund your start-up business in the early years without generating revenue from services and mobile applications?
Kurt: We raised over $17 million.  That affords us the opportunity to invest in the technology without losing focus by delivering services and enduser solutions.
Kevin:  How do you keep your users loyal to your technology?
Kurt:  We provide them with a platform and SDK that supports the latest modern devices.  We provide them with great productivity tools that enable the same code base to be used across multiple devices and mobile operating systems.  We offer trial versions for 60 days.
Kevin:  Where do you see mobility going in the next 18-24 months?
Kurt: Enterprises are going to need to support a larger number of mobile devices and mobile operating systems.  They will need to support iPads, tablets of all kinds, Android and many more mobile apps.  Internally, companies will be launching large numbers of their own mobile applications that were developed in-house.
Kevin: Who do you compete with?
Kurt:  In-house development teams, Sybase and Antenna.
Kevin:  In conclusion, where does your company fit in the enterprise mobility ecosystem?
Kurt:  WorkLight is a 100 percent technology focused company.  We develop a horizontal MEAP.


It is fascinating to ponder Worklight's strategy.  They decided to build a new and powerful MEAP, but not to provide services or sell mobile apps to end users.  They chose to use their investment capital to focus exclusively on developing technology and developer support.   That is a rare strategy.  Sybase mostly followed that strategy with their embedded mobile database and synchronization business (iAnywhere and former Extended Systems) and was purchased by SAP, and now Worklight who followed a similar strategy will be acquired by IBM.  What does this tell us?  Perhaps ERP vendors don't want the burden of supporting a large MEAP or mobile app enduser base that does not fit their traditional customer profile.  They would rather just acquire the technology stack?  What do you think?

Most MEAP vendors depend on services and end user app sales to help cover expenses as they develop and mature their solutions and channels.  Worklight refused to follow that path.   It doesn't appear they had yet reached profitability, since it seems they took in another $4 million in investor funding in the past year, but they did accept IBM's offer as their exit strategy.  They committed to focus on the technology, rather than indulge the temptation (and distraction) to grab short term end user sales.

End user mobile app sales are sexy.  They get the press and show well, but ultimately I think the MEAPs themselves are the mobile market consolidation points.  Not just the mobile middleware, but the IDEs.  The integrated development environments that are used to design and develop the apps.  Some mobility vendors like ClickSoftware and Syclo actually support several choices of mobile middleware under their IDEs.  The customers often only see the IDE, but underneath the covers are middleware options.  SAP and the Sybase Unwired Platform also offer numerous choices (SUP, NetWeaver Gateway, Sybase 365, etc.) for middleware in their architecture.

If all the large ERP companies are going to ultimately acquire their own MEAP solution, that means MEAP market fragmentation will be hardened along ERP lines.  If that is the case, would mobility vendors that focus on mobile end user applications find it necessary to support all the major MEAPs if they want to sell into those markets?  That would be expensive!!!  If that is how the market evolves, then it seems cloud based ERP-to-mobile app integration hubs would be worth a consideration.  Mobile app developers would simply connect to one cloud based integration hub that integrates with all the ERPs.  Wow, this line of thinking reminds me of my early days working with EDI/B2B translators and EDI hubs.

It will be interesting to watch the choices companies will make that have a mix of different business solutions and ERPs across their IT landscape.

If I have any bad data or information in this article please correct me!

Please share your thoughts and ideas with us!!!


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Kevin Benedict, Independent Mobile Industry Analyst, Consultant and SAP Mentor Volunteer
Follow me on Twitter @krbenedict
Full Disclosure: I am an independent mobility analyst, consultant and blogger. I work with and have worked with many of the companies mentioned in my articles.

Interviews with Kevin Benedict