Mobile Expert Interview Series: SAP's Usman Sheikh, December 2010

SAP's EcoHub is SAP's online market for certified partners' solutions.  If you want to know what's new in the SAP ecosystem, EcoHub is the first place to visit.  I wanted to learn what was new in the category of enterprise mobility on EcoHub, so I called up my friend Usman Sheikh, vice president of SAP's EcoHub.  He was kind enough to answer a few questions and share his thoughts with us.

Kevin:  Usman, you have a great vantage point as vice president of EcoHub.  You get to see what your certified partners are doing.  What is new at EcoHub?

Usman:  Here are some interesting EcoHub facts.  15 percent of all EcoHub solutions are mobile.  When we headline with mobility our EcoHub web traffic doubles.  We get 30-40 percent more sales leads for mobile solutions than other solution categories.  Twenty-five percent of leads that come into EcoHub are the result of social media marketing campaigns.

Kevin:  What does EcoHub do for mobile application vendors?

Kevin's Mobility News Weekly - November 18, 2010

Kevin's Mobility News Weekly is an online newsletter made up of the most interesting news and articles related to enterprise mobility that I run across each week. I am specifically targeting information that reflects market numbers and trends.

********

Smartphone applications will enable the mHealth industry to successfully reach out to 500 million of a total 1.4 billion smartphone users in 2015 the new "Global Mobile Health Market Report 2010-2015" by research2guidance says.

http://www.prnewswire.com/news-releases/500-million-people-will-be-using-mobile-health-applications-in-2015-107160173.html

********

The new release of Open Text Everywhere features native client applications for Apple iPhone and iPad.

http://www.cmswire.com/cms/enterprise-cms/open-texts-enterprise-cms-mobile-app-befriends-iphone-ipad-009154.php

Vivido Labs Releases New Mobile BI Application for SAP Customers

I have been checking in with SAP's mobility partners this week to learn what is new.  I contacted Vivido Labs and it turns out they were in the process of announcing a brand new Moible BI (business intelligence) application.  So let's talk about it! 

It allows you to access BI data on your server and view the updated BI data from your smartphone.  Now for the fun part?  You can customize all the views of the data right from the smartphone. You can add columns, hide columns, and look at the data in hundreds of different ways.   In my experience looking at the same data from different perspectives can give you unique insights.

I am a big fan of getting the right data to the right person at the right time. I see this as a good step in that direction.

Kevin's M2M News Weekly - November 17, 2010

Welcome to Kevin's M2M News Weekly, an online newsletter that consists of the most interesting news and articles related to M2M (machine to machine) and embedded mobile devices that I read each week. I aggregate the information, include the original links and add a synopsis of each article. I also search for the latest market numbers such as market size, growth and trends in and around the M2M market.

********

Worldwide revenue for embedded mobile modems for M2M applications is forecast to more than triple in 2010 over 2009, and to continue growing strongly through at least 2014, at a 66 percent compound annual growth rate.

http://www.marketwire.com/press-release/Infonetics-Research-Embedded-mobile-M2M-modem-market-on-track-more-than-triple-2010-1330192.htm

********

Members of the M2M sector are posting third quarter financial results this week, and the news seems overwhelmingly positive across the board.

http://www.telecomengine.com/techzones/wireless/article.asp?HH_ID=AR_6663

Mobile Expert Interview Series: Sky Technologies' Neil McHugh

I was having a discussion with some folks at SAP this week and they shared their impressions that Sky Technologies, an SAP mobility and EcoHub partner, has been winning a significant number of enterprise mobility deals around the world over the past few months.  I thought what better time to check up on Sky Technologies than now.  I called Neil McHugh, Sky Technologies VP of Sales and Marketing in Texas for an update, and he was kind enough to grant me an interview.

Kevin:  Neil, tell me what is new at Sky Technologies since we last met at Sapphire.

Neil:  In the first half of 2010 sales were slow as the economy was still an issue with large companies.  After Sapphire and SAP announced the acquisition of Sybase, we decided to rethink our strategic plans to really understand what is best for us as a company.  The results of our strategic realignment have been the following:

• The 2nd half of 2010 has been significantly stronger than the first half.

• Year to date, we are up 52 percent is sales.  Our fiscal year is July to June 30, 2011.

Kevin's Mobile Retailing News Weekly - November 16, 2010

Kevin's Mobile Retailing News Weekly is an online newsletter that is made up of the most interesting news, articles and links related to mobile retailing applications, mobile payments and mobile marketing applications that I run across each week. I am specifically targeting market size and market trend information.

********

At its second annual developer conference, PayPal announced the release of Mobile Express Checkout, a platform that will allow customers to pay for retail products in stores using only their mobile phones.

http://blogs.forbes.com/moneybuilder/2010/10/26/paypal-wants-you-to-ditch-your-wallet/

**********

Retailers are wising up to the trend in mobile coupons, according to a recent report by IHL Group and RetailConnections. Many are set to implement systems that will allow them to deliver coupons directly to a consumer's mobile phone.

http://www.bizreport.com/2010/11/54-of-retailers-to-put-m-coupon-systems-in-place-in-next-12.html

Mobile Expert Interview Series: Sybase's Willie Jow, Part 3

This is Part 3 of my interview with Willie Jow, vice president of mobility product marketing with Sybase.

Kevin:  I have had SIs (systems integrators) calling me this week asking if I know where they can find experienced SUP (Sybase Unwired Platform) developers that they can add to their practice.  It appears there is a big and growing demand.  What are you going to do to help train, support and certify developers on SUP?

Willie:  We have a phased approach.  Within Sybase we have been training systems integrators for many years. We have already trained a number of SAP systems integrators on how to customize mobile CRM by using SUP.  Our immediate focus is on training internal SAP folks on our solutions.  We have been very busy for the past 90 days and have had great reception and results.  This same training will soon be available to our systems integrators. We have a lot of plans underway for training.

Kevin:  A few weeks ago I asked Vishal (SAP Board Member) what his advice was to companies and systems integrators that need a mobile strategy today.  He said the "clean" answer is to get trained on SUP and use that as the platform for all mobile applications.  My question to you is if that was the "clean" answer, what is the "dirty" answer?

Mobile Expert Interview Series: Sybase's Willie Jow, Part 1

Willie Jow, vice president of mobility product marketing with Sybase, was gracious enough to let me interview him about the latest developments in enterprise mobility at Sybase, an SAP company.

Note:  The words in this interview are not always Willie Jow's exact words.  I have condensed many of my questions and his responses to make them more concise for the reader.

Kevin:  Willie, how does Sybase, which is known for its databases and mobile middleware solutions, become a mobile applications company?

Willie:  It is true we are best known for our mobile middleware, and that our history has been focused on supporting channels like ISV, OEM and other kinds of partnerships that delivered the mobile applications.  However, a couple of years ago SAP approached us about working on the mobile CRM application.  We accepted this opportunit,y and when we completed the mobile application it was very well received by SAP and customers.  We now have a great deal of experience developing mobile applications for SAP.

Mobile Expert Interview Series: Sybase's Willie Jow, Part 2

This is Part 2 of my interview with Sybase's Willie Jow, vice president of mobility product marketing with Sybase.

Kevin:  Tell me about the announced mobile SDK.  Where will the SAP/Sybase SDK stop and the native development environments start?

Willie:  That is still being finalized even as we speak. The target date for release is Sapphire 2011.

It is important to note that there are two different kinds of applications, 1) native applications like the CRM and field service apps, and 2) the container approach. The container is on the device, and we populate it with data. Our workflow app is a container application.  However, our mobile CRM is a native app. Both will exist and be supported in the SDK.

Kevin: What do you mean by “container?”

Willie: Think of it like an application sitting on your mobile device using native features and code.  However, it has no business logic, or data elements.  We push data to the container.  It is for simple queries and data collection. Our SAP workflow apps fit this model, like travel approvals or discount approval.  We push the data to the mobile container application.  We see HTML 5 also in this area and are evaluating.

Kevin's Mobility News Weekly - November 11, 2010

Kevin's Mobility News Weekly is an online newsletter made up of the most interesting news and articles related to enterprise mobility that I run across each week. I am specifically targeting information that reflects market numbers and trends.

********

Mark Zuckerberg, Facebook founder and chief executive, said 200 million people now access Facebook through its mobile application, a threefold increase since last year.

http://latimesblogs.latimes.com/technology/2010/11/facebook-opens-up-about-mobile-strategy-unveils-new-deals-program.html

********

Kicking a boot into RIM's side, Dell announced all 25,000 employees will be given Dell Venue Pros running WP7 in exchange for their BlackBerrys, but they're also offering a new service to their clients for help switching from BlackBerry.

http://m.gizmodo.com/5682309/dell-were-kicking-[blackberry]-out

Interviews with Kevin Benedict