"I am getting buried in paper work orders! Is there a way to have an electronic work order on a handheld PDA or Smart Phone that wirelessly synchronizes directly to my accounting software? Can work orders be dispatched from my office to a handheld computer? I would like my service technicians to enter their time, parts used, work status and get a digital signature on a handheld computer. Can that be done cost effectively for my 18 service technicians?"
My answer - "Yes sir...we deploy integrated mobile work order solutions weekly."
Here are some common features:
- Dispatch of service tickets/work orders
- Reassignment, Cancellation handling, Emergency calls
- Routing and event status, Maps and routing information sent with jobs
- Status of jobs
- Job data and description
- Customer data
- Technical Data
- Equipment data
- Parts and part orders
- Inventory checks
- Locating parts
- Parts orders
- Shipping status
- Invoicing
- Customer signatures
- Mobile invoice printing
- Sales and Mobile CRM
- Up selling products and service packages
- Warranties and renewals
- Job estimating
- Customer Survey
- Inspections
Additional articles on mobile handheld computer solutions - click here.
Additional mobile Work Order related articles