Enterprise Mobility Asia News Weekly – Week of September 30, 2012

Welcome to Enterprise Mobility Asia News Weekly, an online newsletter that consists of the most interesting news and articles related to enterprise mobility in Asia.  Asia is predicted to be the fastest area of growth for enterprise mobility between now and 2016.

Also read Field Mobility News Weekly
Also read M2M News Weekly
Also read Mobile Commerce News Weekly
Also read Mobile Health News Weekly
Also read Mobility News Weekly

Leveraging China Mobile’s business model, MTS India is planning to launch dual technology mobile phones, supporting both CDMA and GSM connections.  Read Original Content

China will soon see the world's first smartphone with a full HD screen resolution with 441 pixels per inch, compared to Apple’s iPhone 5 with 326 pixels per inch.  Read Original Content

LTE traffic will increase rapidly in Hong Kong, according to the CTO of Hong Kong mobile operator CSL who stated, “from now on, all handphones will be released with 4G [and] it will take just one year for 4G to surpass 3G [in Hong Kong].”  Read Original Content

ClickSoftware is an SAP mobility partner and the leading provider of automated workforce management and optimization solutions for every size of service business.  This newsletter is sponsored in part by ClickSoftware.

A dispute over whether a group of islands belong to Japan or China may hold up the release of Apple’s iPhone 5 and iOS 6 in China.  Read Original Content

China Merchants Bank and HTC have teamed up to release a new mobile payment product called CMB wallet.  According to the president of China Merchants Bank, 200 billion yuan in mobile payments are expected to be made in China annually by 2013, up from 48 billion yuan in 2011.  Read Original Content

According to a China Mobile official, the telecom operator is planning to sell up to 30 percent of its customized mobile devices through e-commerce channels over the next three years.  Read Original Content

Hoping to become one of the world’s top five mobile phone vendors, China’s Huawei Technologies is maintaining its goal of shipping 100 million mobile phones in 2012, including 60 million smartphones.  Read Original Content

China’s ZTE plans to sell mobile phones that run on a Web-based operating system developed by Mozilla.  Read Original Content

At the end of 2012, smartphone sales in China are expected to be close to 150 million versus 20 million devices for India.  An analyst at Ascentius Consulting feels phone manufacturers in India are being held back by a legacy of protectionist policies, the absence of a strong domestic supply chain, and inadequate market share.  Read Original Content

SMAC (Social Mobile Analytics and Cloud)

I am working on a number of different SMAC (social, mobile, analytics and cloud) projects now.  At first glance it may seem like four different directions, but they are all connected via enterprise mobility.

• Where would social media and any media be without the smartphone, laptop and tablet? 
• Nearly all the research I have studied this year discuss mobility in terms of helping people make better real-time decisions no matter their location.  Isn't that real-time business analytics connected to mobile devices?  
• On-top of reduced operating expenses and a focus on core competencies, isn't the real value of cloud solutions the ability to access your apps and data from anywhere on any device?  That sounds like a direct link to enterprise mobility to me.

Enterprise mobility is the catalyst for many other technology trends.  Without mobile devices and mobile apps the world would be a different place.  Looking at SMAC (social mobile analytics and cloud), is like looking into the mirror of IT today.  These are the forces that are changing the way entire industries operate.  They are intertwined.

Companies that don't realize that all apps, will be mobile apps in the next 24-36 months are in trouble.  Companies that don't understand the impact of social communications will find their traditional marketing campaigns, internal and customer communications failing.  Companies that don't recognize the value of real-time visibility, analytics, reports and decision making will rapidly find themselves behind more nimble competitors that are operating at a much faster tempo.

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Kevin Benedict, Head Analyst for SMAC (Social, MOBILE, Analytics and Cloud), Cognizant

Read The Future of Work

Visit MobileEnterpriseStrategies.com

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Full Disclosure: These are my personal opinions. No company is silly enough to claim them. I am a mobility analyst, consultant and writer. I work with and have worked with many of the companies mentioned in my articles.

Competing with Mobile Technologies

Tough competitive markets can be a call to improve and innovate for many services businesses. It can be that extra push, that motivation we need to conduct some introspection. It is these times that require reviewing how we are doing business today with a critical eye on how we can accomplish more with less (increasing productivity), improve customer service and reduce inefficiencies. Mobile Technologies can play a significant role in all three areas.

The following list identifies a few of the many areas where mobile technologies commonly can help a services business become more competitive.  As you read through this list, think about other areas in your unique business where mobile technologies would offer value:

1. Efficiencies in communicating information between the office and the remote service technician or jobsite
2. Efficiencies in planning and scheduling work based upon job status, location, parts and supply inventories and expertise
3. Reducing fuel costs
4. Reducing travel time
5. Reducing redundant data entry activities
6. Increasing productivity – more average service calls per service technician in a day
7. Increasing service contract sales
8. Increasing equipment upgrade sales
9. Increasing collections and reducing DSO (day sales outstanding) with electronic invoicing, and the swiping of debit/credit cards via mobile devices
10. Improving inventory control and management - visibility to parts needed, the location of inventory and parts used on each job or service ticket
11. Reducing risks by ensuring safety procedures are followed
12. Improving management visibility into work done in the field to ensure quality services

These 12 ideas, of course, are just the start.  They are just some of the most obvious. In times of rapid growth, inefficiencies are often overlooked in a rush of new sales and business growth. However, when competition increases, it is a good time to re-evaluate business processes in order to eliminate the inefficiencies, and improve productivity and customer service.

It is not a luxury to invest in enterprise mobility.  Enterprise mobility is here for the rest of your career, and the future of many companies is dependent on how they embrace and take advantage of mobile technologies.

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Kevin Benedict, Head Analyst for SMAC (Social, MOBILE, Analytics and Cloud), Cognizant

Read The Future of Work

Visit MobileEnterpriseStrategies.com

Follow me on Twitter @krbenedict

Join the Strategic Enterprise Mobility Linkedin Group

Full Disclosure: These are my personal opinions. No company is silly enough to claim them. I am a mobility analyst, consultant and writer. I work with and have worked with many of the companies mentioned in my articles.

Mobility News Weekly – Week of September 23, 2012

The Mobility News Weekly is an online newsletter made up of the most interesting news and articles related to enterprise mobility that I run across each week.  I am specifically targeting information that reflects market data and trends.

Also read Enterprise Mobility Asia News Weekly
Also read Field Mobility News Weekly
Also read M2M News Weekly
Also read Mobile Commerce News Weekly
Also read Mobile Health News Weekly

SAP AG has readied a new mobile-first program, the SAP Mobility Design Center. It is purpose-built to help customers tackle mobility in the workplace by designing applications that are custom-tailored to the need of mobile workers.  Read Original Content

ABI Research indicates the global market for mobile application security will be worth $398 million by the end of 2012. This includes revenues for paid apps, partnerships with manufacturers and operators, white label deals, and dataset sales.  Read Original Content

The BYOD trend is prompting the merger of two previously distinct markets – mobile device management and mobile application management software – into one $444.6 million mobile enterprise management software market.  Read Original Content

Founded in 1979, DSI is a global provider of Enterprise Mobility Solutions®, helping companies worldwide increase productivity and profitability regardless of data source, device type, operating system or network connectivity.  DSI serves clients globally through its offices in Australia, Canada, China, France, Hong Kong, India, Japan, Singapore, the United Kingdom and the United States.  This newsletter is sponsored in part by DSI.

Lenovo Group, set to overtake Hewlett Packard as the biggest PC maker this year, now has its sights on the smartphone and tablet markets, as it takes on Apple Inc. and Samsung Electronics Co. in China.  Read Original Content

Shares of Blackberry maker RIM closed up +0.30 or +4.68 percent to $6.60 per share on Tuesday, after the company announced RIM had added two million new subscribers and introduced its new BB10 operating system to be released in early 2013.  Read Original Content

Between Q1 2011 and Q2 2012 ABI Research found that unique malware variants grew by 2,180 percent reaching 17,439.  Read Original Content

Google has made no move to provide Google Maps for the iPhone 5 after Apple dropped the application in favor of a homegrown but controversial alternative, Google's Executive Chairman Eric Schmidt said.  Read Original Content

Research In Motion plans to release its new BlackBerry 10 smartphone lineup on six continents in the first quarter, seeking to capitalize on the company’s lingering strength in overseas markets.  Read Original Content

Driven by the strong growth from emerging markets, smartphone shipments are expected to hit 1.7 billion in 2017, predicts a recent report by Ovum Ltd..  Read Original Content

Mobile Health News Weekly – Week of September 23, 2012

The Mobile Health News Weekly is an online newsletter made up of the most interesting news and articles related to mobile health that I run across each week.  I am specifically targeting information that reflects market data and trends.

Also read Enterprise Mobility Asia News Weekly
Also read Field Mobility News Weekly
Also read M2M News Weekly
Also read Mobile Commerce News Weekly
Also read Mobility News Weekly

The global patient monitoring systems market is forecast to increase at a compound annual growth rate of 6.04 percent over the period 2011 to 2015. Read Original Content

More than 13,600 health and fitness apps are available from the iTunes store, according to a recent MobileHealthNews report. Read Original Content

According to a report by EquityNet, the smartphone application market for mobile healthcare will reach $1.3 billion in 2012, up from $718 million in 2011. Read Original Content

Antenna Software provides a complete cloud-based enterprise mobility suite that enables both IT pros and business executives alike to create and manage mobile apps, websites and content across the entire business.  This newsletter is sponsored in part by Antenna Software.

A new spin out company from Oxford University's Institute of Biomedical Engineering has developed a system that allows a patient's health to be monitored using a webcam and a software application. Read Original Content

The UCLA Center for Inflammatory Bowel Diseases just completed the pilot phase of a program that equips patients with Crohn’s disease and ulcerative colitis with iPads to help them track and monitor their condition while staying in touch with their care team throughout the day as needed. Read Original Content

The global mobile health market is expected to grow at a compounded annual growth rate of 24 percent over the next few years. Some of the key factors contributing to this growth are the rising trend of remote patient monitoring and the emergence of a number of innovative products, according to Transparency Market Research. Read Original Content

Mobile apps are expected to generate $15.9 billion in end-user spending this year, according to Gartner. However, only 11 percent of all adult cellphone users downloaded health-related apps in 2011, a number that hasn't significantly changed since 2010, according to a separate study by the Pew Internet and American Life Project. Read Original Content

A Minnesota made remote monitoring system that transmits patients' heart rhythms over a cellphone and allows doctors to review the data on their iPads has received approval by federal regulators. Read Original Content

Founded in 1979, DSI is a global provider of Enterprise Mobility Solutions®, helping companies worldwide increase productivity and profitability regardless of data source, device type, operating system or network connectivity.  DSI serves clients globally through its offices in Australia, Canada, China, France, Hong Kong, India, Japan, Singapore, the United Kingdom and the United States.  This newsletter is sponsored in part by DSI

According to New York-based market research firm, GlobalData, the worldwide mobile healthcare market in 2011 was around $1.2 billion, the MH reporter wrote. By 2018, it is poised to hit $11.8 billion. Read Original Content

The Federal Communications Commission is planning to launch a variety of initiatives to spur the development and adoption of broadband-enabled healthcare devices and applications, with the overriding goal of establishing mobile health technology as an industry best practice by 2017. Read Original Content

Recent Articles by Kevin Benedict

Kevin Benedict's What's New in HTML5 - Week of September 23, 2012
Competitive Decision Making and Enterprise Mobility

The Theory of Everything (Sort of) and Mobile Technologies
Interesting Infograph on Enterprise Mobility
The Changing ROI of Enterprise Mobility
Mobile Expert Video Series: Johann Poppenbeck
Mobile Expert Video Series: Tal Geffen

Whitepapers of Note

The A to Z of Mobile Workforce Scheduling Optimization
The Mobile Business Forecast 2012

Two Roads to Mobile Workforce Management: Choosing Between On-Premises and Cloud Delivery
Why Mobile Clients are Just Stepping Stones to Better Solutions
Yankee Report "MDM is Dead. Long Live MDM"

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Kevin Benedict, Head Analyst for SMAC (Social, MOBILE, Analytics and Cloud), Cognizant

Read The Future of Work

Visit MobileEnterpriseStrategies.com

Follow me on Twitter @krbenedict

Join the Strategic Enterprise Mobility Linkedin Group

Full Disclosure: These are my personal opinions. No company is silly enough to claim them. I am a mobility analyst, consultant and writer. I work with and have worked with many of the companies mentioned in my articles.