Showing posts with label vivint. Show all posts
Showing posts with label vivint. Show all posts

SAP and the Internet of Things (M2M)

I had an interesting discussion with SAP's new VP of the Internet of Things, Suhas Uliyar recently.    He was still in the process of deciding whether VP of the Internet of Things was the appropriate title, or if it should be VP of the Connected World or something more representative of how the technology was evolving.  He did not like the traditional M2M (machine to machine) reference as that reflected too much of the old model.  He wanted to reflect the future direction of this technology.

Suhas is an industry veteran and mobility expert.  We have spoken numerous times over the past decade as he was leading efforts at a number of MDM (mobile device management) and enterprise mobility companies.  He is very knowledgeable about the needs of large enterprises.

Now back to the topic of M2M.  The traditional use of M2M technology was a sensor would capture data in the field and feed it to an embedded wireless chip that would send it to a server.  As long as the data was communicating the right results, nothing happened.  If the data results meant there was a problem, then hopefully an alert would be created and a human would get involved.  However, over the years sensors have evolved to be much smarter, and so have the embedded wireless chips.  Today, not only can a wireless embedded chip send data results from a sensor, but it can also receive data from a server and operate machines.  This means rather than simple machine to machine communications, you have a bi-directional data feed that enables machines to operate other machines.  That is cool!  That can also be scary if you are imaginative and like scifi books and movies.
In the past M2M was used to monitor very basic sensor data - door open/door closed, temperature good/bad, pressure good/bad, etc.  However today, SAP is looking at this world of connected devices and pondering the role it will play in big data (SAP Hana), business analytics, CRM, EAM (enterprise asset management).

Analysts have predicted there will be 50 billion connected devices by 2025.  The world is quickly moving to this number.  Already there are examples from early adopters such as Vivint, the winner of Gartner's 1to1 Media CRM Excellence Award on how to wirelessly connect devices to machines and revolutionize an industry.  Vivint has a video available here that demonstrates how they use some of this technology, but you will have to sit through a ClickSoftware commercial to view it.  This is definitely an interesting emerging field.  Companies should start watching and exploring how this technology will impact their industries and markets.

Suhas said the Internet of Things today, is less about sensors and embedded wireless chips, and more about process orchestration.  How will all of these new sources of data introduce efficiencies into companies?  How will the data be analyzed and reported in ways that can change the competitive landscapes?  These are the areas of interest before Suhas today.  Welcome on board the SAP ship!

I publish a newsletter every week on Tuesdays called M2M News Weekly.  According to Suhas that name may be dated, but the news is news :-)
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Kevin Benedict, Head Analyst for SMAC, Cognizant
Read The Future of Work
Follow me on Twitter @krbenedict
Join the Linkedin Group Strategic Enterprise Mobility
Full Disclosure: These are my personal opinions. No company is silly enough to claim them. I am a mobility and SMAC analyst, consultant and writer. I work with and have worked with many of the companies mentioned in my articles.

Mobile Expert Video Series: Graham Robinson

I always love catching up with SAP Mentor and Founder of Yelcho Systems Consulting, Graham Robinson.  This time I catch him in Brisbane, Australia at the Mastering Enterprise Mobility with SAP event where I am speaking on mobile strategies.  In this interview he shares his thoughts and advice on mobile application development.

Video Link: http://youtu.be/vHfin3FlBxU
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Kevin Benedict, Head Analyst for SMAC, Cognizant
Read The Future of Work
Follow me on Twitter @krbenedict
Join the Linkedin Group Strategic Enterprise Mobility
Full Disclosure: These are my personal opinions. No company is silly enough to claim them. I am a mobility and SMAC analyst, consultant and writer. I work with and have worked with many of the companies mentioned in my articles.

Mobile Expert Video Series: Dr. Ahmed El Adl

I have interviewed Dr. Ahmed El Adl many times over the years, and he is always willing to share his experiences and knowledge with us.  There are many new developments at SAP around the convergence of M2M, enterprise mobility, Hana, analytics, and much more that he shares in this video interview.  Enjoy!
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Kevin Benedict, Head Analyst for SMAC, Cognizant
Read The Future of Work
Follow me on Twitter @krbenedict
Join the Linkedin Group Strategic Enterprise Mobility
Full Disclosure: These are my personal opinions. No company is silly enough to claim them. I am a mobility and SMAC analyst, consultant and writer. I work with and have worked with many of the companies mentioned in my articles.

M2M Growth and Enterprise Mobility

I had the privelege of interviewing RACO Wireless President John Horn this week. RACO is an M2M company (machine to machine) that achieved 300 percent growth in 2011.

Here is an interesting statement from John, "Telehealth and telemedicine are really starting to click now.  “Aging in place” enables people to live longer at home.  In 2012 I see this market really starting to connect."  John made this statement in the context of M2M or wireless devices being embedded in healthcare equipment located in the home.  M2M solutions can enable remote caregivers to closely monitor the health of patients in remote locations.  The machines wirelessly sends data to the caregiver so they can be reviewed without forcing the patient to come into the clinic or hospital.







I have been predicting for a couple of years now that enterprise mobility solutions and M2M solutions will be converging.  In the context of Network Centric Operations, it is all wireless data coming in from remote locations that can used to improve real-time decision making.

Additional areas where M2M solutions are really taking off now are in home and business security systems and enterprise asset management environments.  All of these systems send data to a central server for easy monitoring and tracking.

I recorded a video interview with Scott Taylor from Vivint, a home security company, earlier this year in Sydney, Australia on their adoption of mobile solutions and M2M in their home security systems.





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Kevin Benedict, Independent Mobile Industry Analyst, Consultant and SAP Mentor Volunteer
Follow me on Twitter @krbenedict
Full Disclosure: I am an independent mobility analyst, consultant and blogger. I work with and have worked with many of the companies mentioned in my articles.

Mobile Expert Video Series: Vivint's Scott Taylor

I had the privilege of interviewing mobility and field services expert Scott Taylor from Vivint today.   Scott was speaking at the Field Mobility Summit 2011 along with me in Sydney, Australia this week.  Vivint Inc. is a leading provider of home technology services in North America. Vivint's technology-based platform integrates a wide range of wireless features and components that deliver simple, affordable home automation and advanced security packages. 

Scott and his team have deployed many mobile solutions, for many different groups inside Vivint, and for their retail customers.  Vivint has received many industry and analyst awards for their implementation of enterprise mobility solutions. 





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Kevin Benedict, Independent Mobile and M2M Industry Analyst, SAP Mentor Volunteer
Follow me on Twitter @krbenedict
Full Disclosure: I am an independent mobility analyst, consultant and blogger. I work with and have worked with many of the companies mentioned in my articles.

Mobility Can Change the World and Healthcare

Puneet Suppal
My friend Puneet Suppal from SAP wrote a great article this week that emphasizes some of the ways mobile technologies can improve and revolutionize the healthcare industry.  It is motivating to read these kinds of stories.  There are so many different ways that mobile technologies can improve things.  Let me highlight just a few.

When I want healthcare or medical answers I routinely look them up on my smartphone.  I simply enter http://www.webmd.com/ or any number of other quality sites to read up on the topic.  I found out recently that I am allergic to wheat.  I discovered this by looking up the symptoms and reading about it on my iPhone.  I then scheduled a blood test with my doctor to confirm.  The powerful part of this scenario is that mobile devices and smartphones can enable anyone, any place in the world that has access to the internet, the same capabilities for accessing information.  Smartphones and the internet can unlock the digitized knowledge of the world and make it accessible to even the remotest corners of the earth.

I worked on a mobility project a few years back that helped medicine be delivered to various parts of Africa.  Donors wanted proof of delivery of the medicine in order to continue the program.  We delivered a mobile supply chain management and "chain of custody" solution that documented the shipment and delivery of the medicine to final destination.  This entire solution utilized smartphones.

There are all kinds of advances in the medical device industry that utilizes mobile solutions and M2M technologies.  This week it was announced that Cinterion is planning to embed a cellular wireless chip into a heart arrhythmia monitoring device.  The device can monitor patients for up to 28 days and also enables care providers to communicate with patients via the device.

Last week I published an interview with Vivint's Scott Taylor on their use of smartphones and M2M (machine to machine) technologies in the home management and security solutions industries.  The capabilities Scott demonstrated on his iPhone are revolutionizing that industry as well.

It is an exciting time to be involved in enterprise mobility.

Upcoming Events

Live Webinar - Learn how Carefusion mobilized SAP CRM Field Service with Syclo, June 22, 2011
Eggs with Benedict - European Tour - Mobility Strategies and More, June 27 – July 1, 2011
ClickConnect APAC 2011, July 11 – 13, 2011
Syclo Mobile Conference 2011, July 13 – 15, 2011

Whitepapers of Note

The Business Benefits of Mobile Adoption with SAP Systems
ClickSoftware Mobility Suite and Sybase Mobility Solution
Mobile Adoption Among Gas and Electric Utilities
Mobile Adoption in Life Sciences
Mobile Adoption in Oil and Gas
Networked Field Services

Recorded Webinars of Note

3 Critical Considerations for Embracing Mobile CRM
The Future of Enterprise Mobility
The Latest m-Business Trends and How the Onslaught of Mobile Devices Affects Development Strategies
The Real-Time Mobile Enterprise:  The Benefits of Rapid, Easy Access
Syclo and SAP Deliver Mobile Apps on Sybase Unwired Platform






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Kevin Benedict, Independent Mobile and M2M Industry Analyst, SAP Mentor Volunteer
Follow me on Twitter @krbenedict
Full Disclosure: I am an independent mobility analyst, consultant and blogger. I work with and have worked with many of the companies mentioned in my articles.

Mobile Expert Video Series: Vivint's Scott Taylor

I think this interview is one of the best in the Mobile Expert Video Series to date.  Scott Taylor with Vivint, works on field service mobility applications (ClickSoftware), M2M (machine to machine apps) and B2C (business to consumer) mobility applications.  These three categories are huge and each takes a different skill set.  He is in a unique position of being an "end user" that has developed and deployed apps in all three categories so has much expertise to share with us.

Scott is practically a neighbor of mine, I am in Boise, Idaho and he is located in Provo, Utah, but we met last week in Cannes, France.  I hope you enjoy and benefit from this video interview.




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Kevin Benedict, Independent Mobile and M2M Industry Analyst, SAP Mentor Volunteer
Follow me on Twitter @krbenedict
Full Disclosure: I am an independent mobility analyst, consultant and blogger. I work with and have worked with many of the companies mentioned in my articles.

Interviews with Kevin Benedict