Tuesday, September 30, 2014

Mobile Expert Interviews: Oracle's Denis Tyrell

Oracle made several interesting announcements about their new enterprise mobility solutions here at Oracle's Open World 2014 including Oracle's Mobile Cloud Service MBaaS and MADP.  In this interview with Oracle's Senior Director of Product Management we discuss them.  Enjoy!

Video Link: http://youtu.be/GqkE8AIx378

Upcoming Webinar: Shift Mobile Testing Left Using Selenium and Eclipse
Date: October 7, 2014, 11am EDT
Description:
Learn how the “shift testing left” dynamic is impacting Developers and Testers. Learn how Perfecto Mobile can facilitate this while supporting your Agile and Continuous Integration effort. The webinar includes a hands-on demonstration of the MobileCloud, including:
  • How to create a new mobile testing project in Eclipse
  • How to run a sample project on multiple devices in parallel
  • How to leverage existing Selenium scripts and extend them to mobile 
  • How to "Shift Left" and decrease mobile app time to market
Registration link: http://bit.ly/1nH42g4

************************************************************************
Kevin Benedict
Writer, Speaker, Senior Analyst
Digital Transformation, EBA, Center for the Future of Work Cognizant
View my profile on LinkedIn
Learn about mobile strategies at MobileEnterpriseStrategies.com
Follow me on Twitter @krbenedict
Join the Linkedin Group Strategic Enterprise Mobility
Join the Google+ Community Mobile Enterprise Strategies
Recommended Strategy Book Code Halos
Recommended iPad App Code Halos for iPads

***Full Disclosure: These are my personal opinions. No company is silly enough to claim them. I am a mobility and digital transformation analyst, consultant and writer. I work with and have worked with many of the companies mentioned in my articles.

10 Steps to Implementing Big Data and Code Halo Strategies

Tactics without strategy are dangerous. ~ Robert Leonhard

In the new book titled Code Halos the authors and Cognizant thought leaders, Malcolm Frank, Paul Roehrig and Benjamin Pring, propose that data is the new competitive arena for businesses.  Winners in this competition are those that can collect, aggregate, analyze and react in real-time to data in a manner that drives improved customer interactions and engagements.

In another recent book titled, Digital Disruption: Unleashing the Next Wave of Innovation, author James McQuivey's writes that competition in business is rapidly moving to a “focus on knowledge of and engagement with customers.” Data is being used to shape and personalize real-time interactions and engagements.  Companies are beginning to understand this.  They understand that "code halos" (people’s digital footprint, the online data about preferences, history, activities, etc.) has great value.  This data is the key to personalizing user experiences across all formats.

Businesses are interacting with their markets in a wide range of new and different formats today including traditional media, websites, mobile apps, call centers and in brick and mortar establishments.  The concept of omni-channel is widely used to mean the ability to interact and engage in real-time with customers and prospects across all of these formats.  The capability to effectively support omni-channel requires a lot of thinking, planning and purposeful design.

Businesses today are responding by developing comprehensive data-driven strategies.  These strategies acknowledge the requirement to better understand the needs, preferences and histories of their prospects and customers, so they can provide personalized and optimized user experiences that lead to more sales and happier and more loyal customers.

How do you implement a Code Halos strategy?  The following are some of the key questions that need to be considered when developing a strategy:
  1. What data, if we had it, would help us understand and offer our prospects and customers an enhanced user experience on their smartphones or tablets that would lead to more sales, better customer service and an improved user experience?
  2. What are the best and least intrusive ways to collect the data?
  3. How do we ensure that data is collected in a manner that is acceptable to our market?
  4. How can the data be used to trigger an improved user experience?
  5. How do we find business meaning in the collected data?
  6. How can aggregating seemingly unrelated data sources lead to useful new discoveries? 
  7. How can data from sensors (Internet of Things) add value to our analysis and other data sources?
  8. How can public and private databases be aggregated with "patterns of life" analysis and demographic data to discover new consumer insights?
  9. How can we collect data in real-time, analyze it and respond quickly enough to be useful in a mobile first world?
  10. How can these newly discovered business-meanings impact real-time interactions with prospects, customers, partners and employees?

Finding, collecting, integrating and analyzing a person's "code halo" represent a lot of work for an IT organization.  It takes strategy, budgets, resources and planning.   This is the kind of effort that deserves the full attention of the C suite

The following questions and survey answers (Real-Time Mobile Infrastructure, July 2014) from over eighty participants exposes some of the weak areas that hinder or limit Code Halos implementations:
  1. Do you (or your clients') have IT systems that are too slow or incapable of supporting real-time mobile app requirements?  83.9% answered YES.
  2. Will your (or your clients') IT environment and back-end systems prevent you from delivering an optimized mobile application experience?  43.2% answered YES.
  3. Are your (or your clients') mobile strategies and plans inhibited or limited because of the current IT environment, infrastructure and/or design?  77.7% answered YES.
  4. Which components of an end-to-end mobile solution cause the most performance problems (involving mobile apps)?  Here are the top three answers in order of how problematic they are: Back-end systems, Internet connectivity, APIs and integration design and performance.
  5. How important will having optimized mobile applications and user experiences be to the future success of your business? 72% answered "very important" to "critical."
Legacy IT infrastructure, architecture and design are preventing companies from optimizing Code Halos strategies today.

Mobile and Code Halos’ strategies are pushing companies to review their IT environments and to analyze how they must change in order to support a mobile first and data driven world that thrives on real-time hyper-personalization of mobile experiences.  The competition is fierce.  Legacy and problematic systems must be updated, upgraded or replaced in order to support the real-time requirements of today’s mobile and always connected world.


************************************************************************
Kevin Benedict
Writer, Speaker, Senior Analyst
Digital Transformation, EBA, Center for the Future of Work Cognizant
View my profile on LinkedIn
Learn about mobile strategies at MobileEnterpriseStrategies.com
Follow me on Twitter @krbenedict
Join the Linkedin Group Strategic Enterprise Mobility
Join the Google+ Community Mobile Enterprise Strategies
Recommended Strategy Book Code Halos
Recommended iPad App Code Halos for iPads

***Full Disclosure: These are my personal opinions. No company is silly enough to claim them. I am a mobility and digital transformation analyst, consultant and writer. I work with and have worked with many of the companies mentioned in my articles.

Monday, September 29, 2014

Digital Transformation Expert Interview: Cognizant's Adithya Sastry

In 2014 consumer behaviors and preferences are changing at a speed never before seen.  In large part the speed of change is the result of innovations in mobile technology, cloud computing, Code Halos and ubiquitous access to high speed wireless broadband Internet.  Add to these innovations the process of digital transformation happening in most industries and markets and you have a powerful argument for agility, change management and innovative new business models.

In this interview with Cognizant's GM and Venture Leader for Cloud360, Adithya Sastry, we discuss mobility, digital transformation, cloud computing and the need for new agile business models supported by the cloud.  Enjoy!

Video Link: http://youtu.be/T4fMqAd9364?list=UUGizQCw2Zbs3eTLwp7icoqw



"Why Apps Fail" Report:
http://info.perfectomobile.com/wpr-why-apps-fail.html?utm_source=mes&utm_sfdcid=701D0000000zR1C

Sept 30. Webinar - 5-Star Wars: 3 Mobile Testing Strategies to Ensure a 5-Star App and Prevent “Users From Striking Back!”
http://info.perfectomobile.com/2014-09-30-5Star-Wars-Registration.html?utm_source=mes&utm_sfdcid=701D0000000zPte

************************************************************************
Kevin Benedict
Writer, Speaker, Senior Analyst
Digital Transformation, EBA, Center for the Future of Work Cognizant
View my profile on LinkedIn
Learn about mobile strategies at MobileEnterpriseStrategies.com
Follow me on Twitter @krbenedict
Join the Linkedin Group Strategic Enterprise Mobility
Join the Google+ Community Mobile Enterprise Strategies
Recommended Strategy Book Code Halos
Recommended iPad App Code Halos for iPads

***Full Disclosure: These are my personal opinions. No company is silly enough to claim them. I am a mobility and digital transformation analyst, consultant and writer. I work with and have worked with many of the companies mentioned in my articles.

Thursday, September 25, 2014

Digital Transformation Expert Interviews: Cognizant's Jitin Agarwal

An increasing amount of interactions with prospects, customers, employees and partners are occurring via mobile applications.  The experience is a digital experience.  Mobile applications in the B2C (business-to-consumer) space are where researching, shopping, purchasing, product shipment tracking, coupons and loyalty awards are all managed.  Often all the interactions and experiences with a particular brand are digital.  How do large multinational companies manage digital assets across hundreds of channels, markets and dozens of languages and currencies?  In this interview with Cognizant's digital experience expert, Jitin Agarwal we discuss all of these points and the technologies involved.  Enjoy!

Video Link: http://youtu.be/NLYyceD4aww?list=UUGizQCw2Zbs3eTLwp7icoqw



Learn more about AssetServ - The Digital Experience Management solution, at www.AssetServ.com.

************************************************************************
Kevin Benedict
Writer, Speaker, Senior Analyst
Digital Transformation, EBA, Center for the Future of Work Cognizant
View my profile on LinkedIn
Learn about mobile strategies at MobileEnterpriseStrategies.com
Follow me on Twitter @krbenedict
Join the Linkedin Group Strategic Enterprise Mobility
Join the Google+ Community Mobile Enterprise Strategies
Recommended Strategy Book Code Halos
Recommended iPad App Code Halos for iPads

***Full Disclosure: These are my personal opinions. No company is silly enough to claim them. I am a mobility and digital transformation analyst, consultant and writer. I work with and have worked with many of the companies mentioned in my articles.

Wednesday, September 24, 2014

Mobile Application Testing - Behind the Curtains, Part 3

This is Part 3 in a three part series on the subject of automated mobile application testing.  In this segment we explore how automated testing in integrated into agile development methodologies, processes and much more.  Enjoy!

Watch Part 1 - http://mobileenterprisestrategies.blogspot.com/2014/09/mobile-application-testing-behind.html
Watch Part 2 - http://mobileenterprisestrategies.blogspot.com/2014/09/mobile-application-testing-behind_23.html

Video Link: http://youtu.be/eI8QRgGgaYw?list=UUGizQCw2Zbs3eTLwp7icoqw

"Why Apps Fail" Report:
http://info.perfectomobile.com/wpr-why-apps-fail.html?utm_source=mes&utm_sfdcid=701D0000000zR1C

Sept 30. Webinar - 5-Star Wars: 3 Mobile Testing Strategies to Ensure a 5-Star App and Prevent “Users From Striking Back!”
http://info.perfectomobile.com/2014-09-30-5Star-Wars-Registration.html?utm_source=mes&utm_sfdcid=701D0000000zPte

************************************************************************
Kevin Benedict
Writer, Speaker, Senior Analyst
Digital Transformation, EBA, Center for the Future of Work Cognizant
View my profile on LinkedIn
Learn about mobile strategies at MobileEnterpriseStrategies.com
Follow me on Twitter @krbenedict
Join the Linkedin Group Strategic Enterprise Mobility
Join the Google+ Community Mobile Enterprise Strategies
Recommended Strategy Book Code Halos
Recommended iPad App Code Halos for iPads

***Full Disclosure: These are my personal opinions. No company is silly enough to claim them. I am a mobility and digital transformation analyst, consultant and writer. I work with and have worked with many of the companies mentioned in my articles.

Thursday, September 18, 2014

Mobile Expert Interviews: Unvired's Alok Pant

In this interview with mobile expert Alok Pant, CEO of Unvired, we discuss their recent work with Google Glass connected to SAP, using voice, touch and motion sensors in a warehouse environment. Enjoy!

Video Link: http://youtu.be/UWdBx-rfnJg?list=UUGizQCw2Zbs3eTLwp7icoqw

************************************************************************
Kevin Benedict
Writer, Speaker, Senior Analyst
Digital Transformation, EBA, Center for the Future of Work Cognizant
View my profile on LinkedIn
Learn about mobile strategies at MobileEnterpriseStrategies.com
Follow me on Twitter @krbenedict
Join the Linkedin Group Strategic Enterprise Mobility
Join the Google+ Community Mobile Enterprise Strategies
Recommended Strategy Book Code Halos
Recommended iPad App Code Halos for iPads

***Full Disclosure: These are my personal opinions. No company is silly enough to claim them. I am a mobility and digital transformation analyst, consultant and writer. I work with and have worked with many of the companies mentioned in my articles.

Mobile Expert Interviews: Apperian's Cimarron Buser

Land Rush
I was honored to be able to attend and speak at a mobile security conference this week in beautiful and sunny San Francisco (I wrote about it here). While attending I had the privilege of meeting and interviewing Apperian's SVP of Global Business Development, Cimarron Buser.  Cimarron's parents named him after the novel of the same name, written by Edna Ferber and published in 1929, about the Oklahoma land rushes of 1889 and 1893.  In this story ambitious settlers attempted to race ahead of their competition and stake claims to newly available territories, much like the way startups attempt to capture newly discovered markets in Silicon Valley.  How is that for a world class segue?

Apperian is a MAM (mobile application management) solution provider that focuses on managing mobile application lifecycles.  In this interview we discuss how their solutions work with and compliment other categories of mobile solutions including MDM and EMM.

Video Link: http://youtu.be/5RjYapkJpdE?list=UUGizQCw2Zbs3eTLwp7icoqw



Are you attending Cognizant's Community conference at the Ritz-Carlton Orlando on October 19-22nd in Orlando,  http://www.cognizant.com/community/home.aspx where the following subjects will be the focus of a stellar group of analyst, business leaders and futurists.  Here are some of the session descriptions:

Delivering Hyper-Personalization: Adding the Next Layer of Engagement with Social, Mobile and Sensors
Get equipped to evaluate, implement or enhance mobile hyper-personalization technologies and strategies that deliver superior experiences to customers, a smarter workplace for employees and a collaborative environment for partners.

Generating Value from Signal: A Working Session on the Economics of Meaning Making
Find out how a richer understanding of customers, products, employees and partners is reshaping business processes and changing the nature of competition from Paul Roehrig, managing director of Cognizant’s Center for the Future of Work.

Putting the Experience in “Digital Customer Experience”
Hear the latest research about how companies are working to deeply engage and delight customers by reshaping business processes and adding value to their services from Ben Pring, co-director of Cognizant’s Center for the Future of Work.

A Day in the Digital Life
Experience firsthand the power of the Internet of Things, Google Glass, digital marketing and more in this immersive guided tour that brings to life how digital technology and data are transforming daily interactions at home and work as well as entire industries.

************************************************************************
Kevin Benedict
Writer, Speaker, Senior Analyst
Digital Transformation, EBA, Center for the Future of Work Cognizant
View my profile on LinkedIn
Learn about mobile strategies at MobileEnterpriseStrategies.com
Follow me on Twitter @krbenedict
Join the Linkedin Group Strategic Enterprise Mobility
Join the Google+ Community Mobile Enterprise Strategies
Recommended Strategy Book Code Halos
Recommended iPad App Code Halos for iPads

***Full Disclosure: These are my personal opinions. No company is silly enough to claim them. I am a mobility and digital transformation analyst, consultant and writer. I work with and have worked with many of the companies mentioned in my articles.

Wednesday, September 17, 2014

Mobile App Security, Vulnerabilities and App Development

I had the privilege of attending a mobile security event this week and speaking with many experts on the matter.  I am not a mobile security expert, so my role was to speak on mobile strategies and trends and to learn as much as I could.

What did I learn?  I learned the difference between a mobile security containers and mobile app wrapping.  I confess prior confusion in the matter.  Mobile app wrapping is a process of securing an existing app, by injecting code into and around the app that secures it and provides monitoring analytics. Mobile security containers, in contrast, enable mobile app developers to develop new apps inside a security container that protects it and provides a framework for security.  Don't ask me more as I have reached the limit in this subject with those two sentences.

I also learned there are potential vulnerabilities when you have third-parties develop your mobile apps.  Manageable vulnerabilities, but ones that must be considered and addressed.  Most mobile app security solutions are designed to protect an app from outside attack, but what happens if the app code is designed and developed purposely with nefarious intent?  Mobile security systems are not designed specifically to find or prevent that event.  What if the mobile app has been developed purposely to store credit card data and then to send it off-shore?  The mobile app has not been attacked or hacked, it was developed that way and delivered to an unsuspecting vendor.  Yikes!!!!

With that vulnerability in mind, companies having third-parties develop apps need ways to test and verify the code and behavior of the mobile app matches the original intent, purpose and design.

I also learned that MAM (mobile application management), MDM (mobile device management), EMM (enterprise mobility management) with a pinch of mobile application lifecycle management can all be found in the same vendor, or not.  It seems all of the mobile security vendors are both partners and competitors emphasizing different aspects of their solutions and ambitions depending on if their partners are present in the room or not.

The bottom line, however, is that my weekly newsletter on Mobile Cyber Security is the most read newsletter I publish each week.  This is a very important topic.  It appears from all of the sessions I attended that today it may take a combination of mobile security vendors to cover your full mobile security and application management needs.


************************************************************************
Kevin Benedict
Writer, Speaker, Senior Analyst
Digital Transformation, EBA, Center for the Future of Work Cognizant
View my profile on LinkedIn
Learn about mobile strategies at MobileEnterpriseStrategies.com
Follow me on Twitter @krbenedict
Join the Linkedin Group Strategic Enterprise Mobility
Join the Google+ Community Mobile Enterprise Strategies
Recommended Strategy Book Code Halos
Recommended iPad App Code Halos for iPads

***Full Disclosure: These are my personal opinions. No company is silly enough to claim them. I am a mobility and digital transformation analyst, consultant and writer. I work with and have worked with many of the companies mentioned in my articles.

Tuesday, September 16, 2014

Reality Computing, Capturing Reality and Code Halos

3D Scanning
I write and study often on the subject of digital transformation - the digital transformation of industries, markets, products, business models, etc.  In brief, digital transformation is about the impact that collected and analyzed data can have when used to enhance business processes and workflows.  If Amazon knows your preferences for particular books and films based upon captured data, then they can apply analytics to predict related books and films that you may like.  This improves sales.  This is a simple example, but let me tell you what I learned yesterday in sunny and warm San Francisco about more complex applications.

"Digitize the physical world" is the slogan of the Reality Computing team at Autodesk that I met with yesterday.  This team focuses on transforming design processes for physical environments and objects by starting with reality.  What does that mean?  Rather than starting with a blank screen in a 3D modeling app when redesigning a manufacturing floor, use a 3D scanner to capture "reality" as a first step and work from there.  This enables you to start your 3D design process from captured data (reality) so you can design in context.  The context is you have an exact 3D model of your design area before you even start the redesign.

Designing from reality (scanned data) enables you to be more productive and accurate. Designing in context is powerful. You start with an immense collection of data that can render a 3D model of your object or working environment and edit, rather than recreate it from a blank screen.  This data becomes the building, landscape or object's "Code Halo."  The collected data about something.

The "Code Halo" data about a floor plan and layout of a store, can be combined with traffic flow data to analyze and understand how shoppers shop. Where do they walk, stop, learn, research and what do they buy at what time of the time, day, week, month and year.

Capturing reality, is what mobile apps and websites can do with online shopping.  They can capture locations, actions, user preferences, shopping habits, etc.  Entire new business models are being created weekly based on capturing data, analyzing it and using the results to offer improved and hyper-personalized services.

If you are interested in the strategies behind Code Halos and related topics I recommend reading about and considering attendance at the upcoming Cognizant Community conference at the Ritz-Carlton Orlando on October 19-22nd in Orlando,  http://www.cognizant.com/community/home.aspx where these subjects will be the focus of a stellar group of analyst, business leaders and futurists. Here are some of the session descriptions:

Delivering Hyper-Personalization: Adding the Next Layer of Engagement with Social, Mobile and Sensors
Get equipped to evaluate, implement or enhance mobile hyper-personalization technologies and strategies that deliver superior experiences to customers, a smarter workplace for employees and a collaborative environment for partners.

Generating Value from Signal: A Working Session on the Economics of Meaning Making
Find out how a richer understanding of customers, products, employees and partners is reshaping business processes and changing the nature of competition from Paul Roehrig, managing director of Cognizant’s Center for the Future of Work.

Putting the Experience in “Digital Customer Experience”
Hear the latest research about how companies are working to deeply engage and delight customers by reshaping business processes and adding value to their services from Ben Pring, co-director of Cognizant’s Center for the Future of Work.

A Day in the Digital Life
Experience firsthand the power of the Internet of Things, Google Glass, digital marketing and more in this immersive guided tour that brings to life how digital technology and data are transforming daily interactions at home and work as well as entire industries.

************************************************************************
Kevin Benedict
Writer, Speaker, Senior Analyst
Digital Transformation, EBA, Center for the Future of Work Cognizant
View my profile on LinkedIn
Learn about mobile strategies at MobileEnterpriseStrategies.com
Follow me on Twitter @krbenedict
Join the Linkedin Group Strategic Enterprise Mobility
Join the Google+ Community Mobile Enterprise Strategies
Recommended Strategy Book Code Halos
Recommended iPad App Code Halos for iPads

***Full Disclosure: These are my personal opinions. No company is silly enough to claim them. I am a mobility and digital transformation analyst, consultant and writer. I work with and have worked with many of the companies mentioned in my articles.

Thursday, September 11, 2014

Mobile Expert Interviews: AnyPresence's Kristian Meier

The enterprise mobility space has been evolving quickly over the past 24 months and the category of solutions called MBaaS (mobile backend as a service) has emerged as one of the winners.  Within this category are many different strategies for supporting enterprise clients, and in this interview with AnyPresence's mobile expert Kristian Meier we learn their approach and strategy.  Enjoy!

Video Link: http://youtu.be/W91WaDYZ7Y4?list=UUGizQCw2Zbs3eTLwp7icoqw


************************************************************************
Kevin Benedict
Writer, Speaker, Senior Analyst
Digital Transformation, EBA, Center for the Future of Work Cognizant
View my profile on LinkedIn
Learn about mobile strategies at MobileEnterpriseStrategies.com
Follow me on Twitter @krbenedict
Join the Linkedin Group Strategic Enterprise Mobility
Join the Google+ Community Mobile Enterprise Strategies
Recommended Strategy Book Code Halos
Recommended iPad App Code Halos for iPads

***Full Disclosure: These are my personal opinions. No company is silly enough to claim them. I am a mobility and digital transformation analyst, consultant and writer. I work with and have worked with many of the companies mentioned in my articles.

Wednesday, September 10, 2014

Random Drones from the CTIA Conference

Drones everywhere at the CTIA 2014 conference.






Both cool and frightening.

Tuesday, September 09, 2014

Video Comments: Kevin Benedict on Real-Time Enterprise Mobility Infrastructure

In this segment of "Video Comments" I discuss our latest research findings on the challenges companies are facing supporting real-time mobile applications.  Many of us recognize that legacy systems, architectures and infrastructures were not originally designed for real-time mobile application support, but how big of a problem is it?

Video Link: http://youtu.be/sstz_C1cAcw?list=UUGizQCw2Zbs3eTLwp7icoqw




************************************************************************
Kevin Benedict
Writer, Speaker, Senior Analyst
Digital Transformation, EBA, Center for the Future of Work Cognizant
View my profile on LinkedIn
Learn about mobile strategies at MobileEnterpriseStrategies.com
Follow me on Twitter @krbenedict
Join the Linkedin Group Strategic Enterprise Mobility
Join the Google+ Community Mobile Enterprise Strategies
Recommended Strategy Book Code Halos
Recommended iPad App Code Halos for iPads

***Full Disclosure: These are my personal opinions. No company is silly enough to claim them. I am a mobility and digital transformation analyst, consultant and writer. I work with and have worked with many of the companies mentioned in my articles.

Thursday, September 04, 2014

Mobile Expert Interviews: Kidozen's Jesus Rodriguez

MBaaS (mobile backend as a service) and Mobile Data Virtualization strategies are hot topics these days and in this interview with Kidozen's CEO Jesus Rodriguez we discuss them in detail.  Enjoy!

Video Link: http://youtu.be/-O914Sl9UsI?list=UUGizQCw2Zbs3eTLwp7icoqw

************************************************************************
Kevin Benedict
Writer, Speaker, Senior Analyst
Digital Transformation, EBA, Center for the Future of Work Cognizant
View my profile on LinkedIn
Learn about mobile strategies at MobileEnterpriseStrategies.com
Follow me on Twitter @krbenedict
Join the Linkedin Group Strategic Enterprise Mobility
Join the Google+ Community Mobile Enterprise Strategies
Recommended Strategy Book Code Halos
Recommended iPad App Code Halos for iPads

***Full Disclosure: These are my personal opinions. No company is silly enough to claim them. I am a mobility and digital transformation analyst, consultant and writer. I work with and have worked with many of the companies mentioned in my articles.