Mobile Expert Interview Series: EntryPoint’s Pete Martin
Pete Martin, the founder of EntryPoint Consulting worked for SAP for over five years. He managed field operations in his region which included sales and pre-sales. His consulting company, which was founded in 2003, resells SAP solutions to US based middle market companies and business units of the Fortune 1000. They focus on SAP CRM, an area where they have a lot of experience. Today mobility is a big issue for his customers. Pete was involved in one of the first mobile SAP CRM implementations. It did not go well. Why? SAP did not have a well defined interface for CRM at that time. There was about five different ways to interface with it and this caused confusion with all involved. SAP did not have a strong mobility roadmap or good guidance at the time. It was a case of you don't know what you don't know. Broadband internet was not widely available and connection and synchronization speeds were slow. The customer wanted to download huge price books and massive amounts of custo