Digital and Innovation Expert Interview: Sean Middleton

Something new, this way comes!  Over the past couple of years, in increasing frequency, companies I am working with on digital and mobile strategies are asking advice on how to set-up an environment that encourages internal innovation.  Some have set-up innovation contests (think Someplace has Talent for those that can't sing), and others teach internal workshops.  Why bother?  Often the people closest to problems are those on the frontlines with innovative ideas, but no obvious path or budget to implement them.  These innovative ideas may be the right formulas for competitive advantages and success!

With this subject in mind, I arranged to interview digital and innovation expert, Sean Middleton, COO of the EBA (Emerging Business Accelerators), at Cognizant.  He runs the EBA which is the venture arm of Cognizant.  A place where innovative ideas receive an audience, get peer reviewed, funded and matured.  Enjoy!

Video Link: http://www.youtube.com/watch?v=ltSXl84_z5U&list=UUGizQCw2Zbs3eTLwp7icoqw&feature=share

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Kevin Benedict
Senior Analyst, Digital Transformation, EBA, Center for the Future of Work Cognizant
View my profile on LinkedIn
Learn about mobile strategies at MobileEnterpriseStrategies.com
Follow me on Twitter @krbenedict
Join the Linkedin Group Strategic Enterprise Mobility
Join the Google+ Community Mobile Enterprise Strategies
Recommended Strategy Book Code Halos
Recommended iPad App Code Halos for iPads

***Full Disclosure: These are my personal opinions. No company is silly enough to claim them. I am a mobility and digital transformation analyst, consultant and writer. I work with and have worked with many of the companies mentioned in my articles.

Could Mobile Devices and the Internet have Prevented the Rwandan Genocide?

This week marks the tragic 20-year anniversary of the Rwandan Genocide.  On April 7, 1994, the Hutu majority, which was in power at the time, began an organized effort to wipe out the minority Tutsis living in Rwanda and other neighboring countries.  During an approximate 100-day period nearly 800,000 Tutsis and sympathizers were massacred, most by machete.

The genocide was only stopped when an exiled Tutsi rebel group marched into Rwanda and overthrew the Hutu government.  No outside international forces intervened to stop this massacre.  The UN peacekeeping soldiers, lacking authorization to intervene and protect, stood by as the massacres happened within sight of their forces.  This was and is to this day a great international shame.

In Boise, Idaho we have a fast growing Congolese and Rwandan population of refugees that were forever impacted by this event.  Many have spent the last 15 years living under plastic tarps on mud floors in refugee camps.  The tragedy of these events is personal to me.  It hits home nearly every day as our home is often filled with newly arrived Rwandan refugee families and friends.  Many of my close friends suffer nightmares to this day from the mental and physical scars of these events.

I often wonder if mobile devices with broadband Internet could have prevented or limited the Rwandan Genocide.  In 1994 letters were sent through the postal service from fearful Tutsi families and churches begging for protection.  Here is an excerpt from just one letter sent by a pastor to his church leadership, “We wish to inform you that tomorrow we will be killed with our families.”  Tragically, the pastor’s words went silent and his predictions came true.  His entire family and congregation was massacred.  These letters were sent through the postal service.  The world was not aware, informed or alerted in a manner that rose above the noise.  These letters are now archived for us to read, remember and learn from.

There was no instantaneous access to social media sites, online forums, blogs, Facebook, Twitter, Instagram, or places where citizen journalists with iPhones and broadband Internet could upload photos, videos and articles.  There was no YouTube or widely used public news websites to spark immediate worldwide outrage.

In 1994 the news of the massacres leaked out slowly and the rumors were too horrific to be believed.  Facts were hard to come by. The scope and scale of the tragedy was difficult to measure.  News crews found it dangerous to venture out into remote areas.  It took weeks for the world to begin to learn the full scale of the violence and genocide and by then the tragedy had nearly run its course.

I ask again, could mobile devices with cameras, broadband Internet connectivity and access to social media sites have stopped or limited this tragedy? In 1994, the world had limited news, limited understanding of events, limited perspective of the scale and scope of this tragedy, and limited interest.  These challenges limited international outrage and prevented UN intervention and humanitarian responses.

In the absence of news crews and photojournalists, the Hutu government, militia and instigators of violence felt immune from personal accountability, scrutiny and retribution.  They gave into a mad, uncontrollable and unexplainable bloodlust.  The violence continued unabated for 100 days.

In 1994, the ruling Hutu party controlled most of the radio stations and newspapers in Rwanda. Propaganda ruled the airwaves calling for violence against the Tutsis.  Many of the Rwandan news agencies and broadcasters themselves were later found by International courts to have been guilty of instigating and organizing the violence.

I hope and pray that the ubiquity of mobile devices would make keeping genocide a secret far more difficult today.  Every person with a mobile phone has the potential to be a citizen journalist.  Every act of violence has the potential of being documented and the location and perpetrators identified.

There are models today that demonstrate how mobile devices can be used to help prevent future genocides.  In Kenya, a small group of volunteer programmers have developed a website and mapping solution called Ushahidi, http://en.wikipedia.org/wiki/Ushahidi, where people with mobile phones can report violence and document the location of incidences on a map.  This information is instantly projected to a map on a website for the world to visualize, study and understand.

Today, freedom of speech and the ability to widely communicate news, knowledge and ideas has the opportunity to transform societies and peoples as never before.  Evil does not like the exposure and light of public scrutiny and debate.

In some circles, it is popular to cast disparaging remarks at technology, mobile devices, the Internet and social media, but I for one appreciate the value of information transparency afforded by these technological advancements.  I will celebrate the opportunity and freedom to know, and pray for the strength and courage to react with immediacy.

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Kevin Benedict
Senior Analyst, Digital Transformation Cognizant
View my profile on LinkedIn
Learn about mobile strategies at MobileEnterpriseStrategies.com
Follow me on Twitter @krbenedict
Join the Linkedin Group Strategic Enterprise Mobility
Join the Google+ Community Mobile Enterprise Strategies

***Full Disclosure: These are my personal opinions. No company is silly enough to claim them. I am a mobility and digital transformation analyst, consultant and writer. I work with and have worked with many of the companies mentioned in my articles.

Mobile Expert Interview: Dave Akka on Mobile Platform Strategies

I had the privilege today of interviewing mobility expert and Managing Director for Magic Software UK, Dave Akka.  In this interview we dig deep into mobile platform and mobile app development strategies.  Enjoy!

Video Link: http://www.youtube.com/watch?v=Jwm5ig7ARc4&feature=share&list=UUGizQCw2Zbs3eTLwp7icoqw



Read the article by Dave Akka, In Defense of Mobile Platforms for Enterprise Mobility.

Code Halos (the data that surrounds people, organizations and objects) are important to us as individuals - most of us generate and share digital information every day. What's critical is that Code Halos are also vital to future business success. Research conducted by the Center for the Future of Work reveals that companies that understand how important this data is and how to find business meaning from it are best positioned to win their markets.

My colleagues at Cognizant's Center for the Future of Work have just published a new book that is now available everywhere on this subject, http://www.unevenlydistributed.com/codehalos.  This is a very important topic as it defines a strategy for utilizing big data and everyday data to beat your competition.

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Kevin Benedict
Senior Analyst, Digital Transformation Cognizant
View my profile on LinkedIn
Learn about mobile strategies at MobileEnterpriseStrategies.com
Follow me on Twitter @krbenedict
Join the Linkedin Group Strategic Enterprise Mobility
Join the Google+ Community Mobile Enterprise Strategies

***Full Disclosure: These are my personal opinions. No company is silly enough to claim them. I am a mobility and digital transformation analyst, consultant and writer. I work with and have worked with many of the companies mentioned in my articles.

HTML5 and the Future of PhoneGap and WebView+

By Peter Rogers, Principal Architect, Mobility, Cognizant

HTML5 is still one of the most discussed topics amongst us technical types.  The key challenge, however, has remained unanswered for a long time. How do you effectively wrap HTML5 for use in native mobile applications? Unfortunately I do not have a universal answer, but I do have a solution for Android.

Firstly, I recommend looking into the use of Vellamo in order to benchmark the performance of HTML5 on Android (http://www.quicinc.com/vellamo/).  Vellamo is designed to be an accurate, easy to use suite of system-level benchmarks for devices based on Android 2.3 forward. Vellamo began as a mobile web benchmarking tool that today has expanded to include two primary chapters: the HTML5 chapter evaluates mobile web browser performance; and the Metal Chapter measures the CPU subsystem performance of mobile processors.

I have my own custom architecture that extends RESS (Responsive Design + Server Side Components) called P-RESS (Performance RESS). The idea is to include performance based information inside the device family configurations. This means that an HTML5 based mobile client can query the RESS server to ask about the performance characteristics of its device family. This can be used to downgrade the graphical experience, for example removing a parallax scrolling background.

The big problem up until recently was that wrapping HTML5 into a WebView on Android meant that you had to use the default web browser, which unfortunately was not Chrome. Instead you ended up with the Android Stock Browser, which was a long way from Chrome. With Android 4.4 (KitKat) we now have the ability to use the Chrome browser through the WebView by default and this is very much welcome (https://developers.google.com/chrome/mobile/docs/webview/overview#what_version_of_chrome_is_it_based_on).

There are two downsides to this effort though:
  1. It only works on Android 4.4
  2. The WebView shipped does not have full feature parity with Chrome for Android (it is based on Chrome 30 as opposed to Chrome 33)
This means that the following features are not available:
  • WebGL (3D canvas)
  • WebRTC
  • WebAudio
  • Fullscreen API
  • Form validation
There have been a number of open source efforts to deliver a Chrome WebView that works across Android 4 and now it appears two companies have started to offer their own versions: Famo.us (http://www.infoworld.com/t/mobile-development/famous-were-building-better-phonegap-236267); and Ludei (http://support.ludei.com/hc/en-us/articles/201952993).

There is a subtle difference in marketing though: Famo.us claim to be building a better PhoneGap; whereas Ludei claim to be building something that is PhoneGap compatible. Both systems bundle the latest edition of the Blink engine (Chrome 33) with the App using a Cloud based build system. The two companies also have cool demos of WebGL running through a WebView on various Android 4 devices. This also means that when Chrome 34 arrives then it is presumed that could be bundled instead – depending on backward compatibility with earlier versions of Android 4.

Famo.us actually answer one of the key questions. Does each app have its own separately bundled edition of Chrome? Each time a Famo.us app needs a particular version of Chrome, that version is installed in such a way that other apps that need it can also use it – think shared libraries. At the moment the footprint for Chrome 33 is around 15-20MB but they predict the size will come down to 10MB. They can also have it not be part of the initial download of the app, but rather as an app upgrade.

It is unclear if Ludei will offer a similar shared library system at this time. One thing Ludei do mention is the increased portability and performance that WebView+ (as they call it) brings to the web environment. Ludei used to only offer support for games but just recently they added application support as well and this is when I really took notice of CocoonJS.

With one consistent HTML5 environment then it means the developers know the feature set to code towards. It becomes a sort of HTML5 Reference Implementation for Android. The minor downside is this only covers Android 4 and above. The major downside is this only covers Android. There is no way of bundling the latest version of Safari with an App on iOS and Windows 8 is even more problematic.

The other thing that Ludei and indeed Intel XDK offer is technology that cross-compiles HTML5 Canvas into OpenGL(ES) for Android or iOS. That means that if you are wrapping an HTML5 Canvas into a Native App then it makes far more sense to cross-compile it into Android or iOS native code. Ludei claims to have the fastest accelerated HTML5 Canvas, but Intel acquired similar technology from AppMobi.  When Web Components become more widely supported then it would appear to be the next candidate technology to be cross-compiled into native code.

Oracle offers ADF Mobile which combines a Java VM with an HTML5 presentation tier, the benefit being totally portable plug-in extensions. Unfortunately when I looked into the solution there was no backward compatibility with existing PhoneGap plug-ins. Ludei has been clever here and made sure that PhoneGap plug-ins are explicitly supported and I am sure Famo.us will follow.

I had a chat with the W3C recently and asked if there was likely to be any standardisation in the following spaces:
  1. Control over hardware acceleration
  2. Mixing native code and HTML5
  3. Pure HTML5 deployable Apps
The answer was that only the latter is being standardised and they are not seeing much uptake outside of Firefox OS. The manifest specification is being thoroughly updated through and this will see improvements to both HTML5 Cache Manifest and its future replacement called ServiceWorkers – all to be discussed in my next Blog (‘The future of HTML5’).  They also told me that the Windows 8 App Store allows you to host pure HTML5 applications.

This means that outside of standardisation, we are going to need to be looking at a new gold standard for HTML5 based Hybrid Apps as follows:
  • A Chrome 33/34 WebView for advanced performance, feature set and portability
  • An HTML5 Canvas to OpenGL(ES) conversion for Native Apps
  • PhoneGap backwardly compatible for existing plug-ins
These are Peter Roger's personal observations and opinions and don't necessarily represent his employers.  You can contact Peter Rogers directly at Peter-2.Rogers-2@cognizant.com.

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Kevin Benedict
Senior Analyst, Digital Transformation Cognizant
View my profile on LinkedIn
Learn about mobile strategies at MobileEnterpriseStrategies.com
Follow me on Twitter @krbenedict
Join the Linkedin Group Strategic Enterprise Mobility
Join the Google+ Community Mobile Enterprise Strategies

***Full Disclosure: These are my personal opinions. No company is silly enough to claim them. I am a mobility and digital transformation analyst, consultant and writer. I work with and have worked with many of the companies mentioned in my articles.

Increasing Productivity and Getting Strategic with Geospatial Information Systems

By Caleb Benedict, Research Analyst, GIS/IoT


Companies in many different industries are realizing applications of GIS (geospatial information systems) can provide competitive and strategic advantages, productivity increases and efficiencies in operations. GIS, when combined with mobile devices like smartphones, tablets, laptops and other handheld devices allow organizations to use GPS sensors, digital maps and editing software in order to view, document and analyze all kinds of things in new and innovative ways.

Once you represent your environment, location and processes digitally, you can build all kinds of analytics, algorithms and processes to take advantage of this data.

Even in simple scenarios interesting analytics and processes can be done. Knowing the location of a mobile asset at a date and time is helpful.  If it is moving, knowing how fast it is going and estimating the time of arrival is useful.  Knowing where a mobile worker is located and their skills, qualifications and job status enables you to plan their next job dynamically.  All of these items start with knowing their location.

Some additional examples of GIS applications are:

  • Tracking fleets of vehicles with dynamic maps to estimate time of arrival and ensure safety and compliance
  • Monitoring the location of employees to ensure safety and optimized utilization
  • Mapping underground utility lines for sewer, cable, electricity, to provide safety and optimized construction and maintenance activities
  • Mapping construction progress to ensure deadlines and schedules are met

A decade ago, GIS technology required expensive hardware and software to support it. Today, however, relatively inexpensive iPads and smartphones can be used with Google Earth and other GIS databases.

ESRI, the largest GIS software developer, allows workers to use tablets and smartphones to input data and create maps.  ArcPad, ESRI’s application for mobile devices, allows field workers to collect and input data on their mobile device and sync that data with their desktop programs such as ArcMap or ArcGIS. This technology is relatively new and is increasingly important for companies of all kinds.

Examples of GIS in action:

Columbia County, Georgia is using field GIS applications to map underground broadband Internet lines in order to have accurate locations of their utility system. Using field workers equipped with GPS devices and GIS software the county was able to quickly collect this data with the highest level of accuracy. (http://bit.ly/1hy7OxU)

Australian mining companies are using GIS to increase productivity and safety for their operations. Using GIS the mining companies have been able to track supply shipments by outfitting truck drivers with iPads that relay their locations to other iPads with the same real-time, dynamic map of mining sites. In addition companies have been tracking employees to ensure their safety when working in dangerous environments. (http://bit.ly/Pr9jrr)

The North Charleston Sewer District in South Carolina is using GIS to track construction progress and asset locations. This has allowed project managers to supervise the construction progress with more detail and to have better accountability on county vehicle usage. (http://bit.ly/1mWdQOd)

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Kevin Benedict
Senior Analyst, Digital Transformation Cognizant
View my profile on LinkedIn
Learn about mobile strategies at MobileEnterpriseStrategies.com
Follow me on Twitter @krbenedict
Join the Linkedin Group Strategic Enterprise Mobility
Join the Google+ Community Mobile Enterprise Strategies

***Full Disclosure: These are my personal opinions. No company is silly enough to claim them. I am a mobility and digital transformation analyst, consultant and writer. I work with and have worked with many of the companies mentioned in my articles.

Interviews with Kevin Benedict