Mobile Commerce News Weekly – Week of May 20, 2012

The Mobile Commerce News Weekly is an online newsletter made up of the most interesting news, articles and links related to mobile payments, mobile money, e-wallets, mobile banking and mobile security that I run across each week.  I am specifically targeting market size and market trend information.

Also read Enterprise Mobility Asia News Weekly
Also read Field Mobility and M2M News Weekly
Also read Mobile Marketing News Weekly
Also read Mobile Health News Weekly
Also read Mobility News Weekly

A new survey from ABI Research shows that smartphone users with a retailer-branded app are better customers, with 45.8 percent of respondents saying the app caused them to visit the store more. Read Original Content

A new study from the Interactive Advertising Bureau points to the strong use of mobile by consumers while they are inside a retail store, with 73 percent of respondents saying they have used their mobile in store. Read Original Content

Flash Valet, an Austin, Texas-based company, will be launching an app soon that lets users get rid of paper tickets, long waits and scrambling for cash to pay for valet parking. Read Original Content

Verivo is a leading provider of enterprise mobility software. Verivo helps companies accelerate their business results. Its unique technology empowers teams to build, deploy, manage and update their mobile apps -- rapidly and securely. Verivo’s mobility platform is used by hundreds of companies in numerous industries, worldwide. This newsletter is sponsored in part by Verivo.  To learn more, visit www.verivo.com

Mitek Systems Inc., a mobile imaging software solutions provider, have announced that approximately $10 billion in mobile deposits have been enabled by its mobile imaging technology. The company also said that its transaction volume increased more than 143 percent during the six-month period ending December 2011. Read Original Content

Tyfone has been awarded two U.S. Patents for its new miniaturized NFC antenna design. Specifically designed for use in MicroSD cards, the mini antenna works with any smart card secure element, across multiple mobile devices and on any NFC reader without the need for external booster antennas or after-market battery covers. Read Original Content


Parkmobile USA is bringing its mobile payment service to Oakland, California. The new service supports NFC-based contactless payments, allowing customers to wave or tap their phone on any of Parkmobile’s NFC-enabled stickers. Read Original Content

Observations from the Enterprise Mobility Exchange in Rotterdam

Rotterdam
I enjoy the enterprise mobility exchange events.  This is my third time being the chairman at these events, and I keep coming back because I learn a great deal.  It is an event dominated by end users, rather than vendors.  I have nothing against vendors, as they sponsor the events and lead some sessions, but the event is organized to give end users an opportunity to discuss their needs, network and learn from other end users and their experiences.

In addition to the keynote presentations, there are case studies, think tanks and a CIO session.  The CIO session was very interesting.  CIOs bring a list of topics important to them and submit this list to the other CIOs for discussion.  The subjects are all related to enterprise mobility in the real world and addressing the challenges that come along with it.  I learned.

I saw several celebrity sightings yesterday including Nicholas McQuire, Research Director, IDC Research and Daniel Faulk, SAP Mobility Product Manager.

Today we hear from Coco Cola Bottling Company, IDC Research, National Grid, TNT Express, Philips Healthcare, EPAL, R. Hoffmann-La Roche and many others.

I also saw booths from mobility vendors Syclo, SAP, Antenna, ClickSoftware, Verivo and many others here.  You can follow events on the Twitter feed #emeeu.

I learned that many of the companies here struggle with change management and different cultures around the world.  It appears that in many places around the world service engineers are not happy with change, process improvement or accountability.  In fact, in many cases there is an ongoing battle between management wanting to optimize their operations and processes, and service technicians that want no such thing.  I heard from three different organizations yesterdaythat are constantly dealing with a workforce that tries to sabotage field force automation and mobility projects.  Wow!  Those are challenges that go way beyond an enterprise mobility discussion.  Those are political, cultural, legal, ethical and societal.  Yikes!  I will stick with the HTML5 vs. Native, Buy vs. Build, MDM, MEAP, MADP and other acronym discussions.

Join me on this webinar!
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Kevin Benedict, Mobile Industry Analyst, Mobile Strategy Consultant and SAP Mentor Alumnus
Follow me on Twitter @krbenedict
Full Disclosure: I am an independent mobility analyst, consultant and blogger. I work with and have worked with many of the companies mentioned in my articles.

Kevin Benedict's Video Comments: Velocity in Field Services

Last week I was speaking and teaching sessions on mobile strategy in Barcelona.  I took the opportunity before the conference started to record a video comment on the concept of "Field Service Velocity."  I hope you find this useful.



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Kevin Benedict, Mobile Industry Analyst, Mobile Strategy Consultant and SAP Mentor Alumnus
Follow me on Twitter @krbenedict
Full Disclosure: I am an independent mobility analyst, consultant and blogger. I work with and have worked with many of the companies mentioned in my articles.

Field Mobility and M2M News Weekly – Week of May 20, 2012

The Field Mobility and M2M News Weekly is an online newsletter made up of the most interesting news and articles related to field mobility that I run across each week.  I am specifically targeting information that reflects market data and trends.

Also read Enterprise Mobility Asia News Weekly
Also read Mobile Commerce News Weekly
Also read Mobile Marketing News Weekly
Also read Mobile Health News Weekly
Also read Mobility News Weekly

By leveraging GIS technology to automate the collection of field data, Intermountain Gas Company obtained a 20 percent improvement in the efficiency of field survey crews.  Read Original Content

KORE and ILS Technology have formed a partnership to accelerate M2M deployments across enterprise organizations.  The goal is to enable organizations to access, view and analyze M2M data on existing enterprise IT systems.  Read Original Content

To aid developers in selecting the appropriate cellular and connectivity hardware for their M2M devices, Qualcomm has created a searchable database, M2MSearch.com.  Read Original Content

Since 1995, Syclo has enabled hundreds of companies in 37 countries and industries supercharge their businesses with mobility.  This newsletter is sponsored in part by Syclo. http://www.syclo.com/.

SkyWave Mobile Communications has introduced a new series of M2M terminals with dual mode satellite-cellular capability.  The IDP-780 is designed for land mobile applications and offers an extended satellite payload and dual SIM capability.  Read Original Content


Research and Markets has released the “2011 RFID Brand Report,” ranking the best-known and most respected companies in the RFID market overall based on a survey of 500 RFID journal readers.  Read Original Content

After implementing an automated field workflow using tablet devices, the Norris Public Power District in Nebraska has seen up to a 75 percent time savings.  Read Original Content

Kevin Benedict's Video Comments: Mobilized Objects

In this short video I discuss the concept of mobilized objects.  You can mobilize much more than just a workforce, and it is important to recognize how mobilizing many different objects can benefit your enterprise.




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Kevin Benedict, Mobile Industry Analyst, Mobile Strategy Consultant and SAP Mentor Alumnus
Follow me on Twitter @krbenedict
Full Disclosure: I am an independent mobility analyst, consultant and blogger. I work with and have worked with many of the companies mentioned in my articles.

Interviews with Kevin Benedict