Real-Time Mobile Infrastructure and Digital Transformation Discussion with Expert Ved Sen

In this Google+ Hangout OnAir, I have the privilege of discussing the findings of my recent report, Real-Time Mobile Infrastructure, with UK based mobile and digital transformation expert Ved Sen. We discuss the challenges identified and possible solutions.  Enjoy!

Real-Time Mobile Infrastructure Report, Introduction
Real-Time Mobile Infrastructure Report, Part 1
Real-Time Mobile Infrastructure Report, Part 2
Real-Time Mobile Infrastructure Report, Part 3

Video Link: https://youtu.be/IMYHORGxMYY?list=UUGizQCw2Zbs3eTLwp7icoqw


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Kevin Benedict

Writer, Speaker, Senior Analyst

Digital Transformation, EBA, Center for the Future of Work Cognizant

View my profile on LinkedIn

Learn about mobile strategies at MobileEnterpriseStrategies.com

Follow me on Twitter @krbenedict

Browse the Mobile Solution Directory

Subscribe to Kevin'sYouTube Channel

Join the Linkedin Group Strategic Enterprise Mobility

Join the Google+ Community Mobile Enterprise Strategies

***Full Disclosure: These are my personal opinions. No company is silly enough to claim them. I am a mobility and digital transformation analyst, consultant and writer. I work with and have worked with many of the companies mentioned in my articles.

Real-Time Mobile Infrastructure Report, Part 3

In this new report titled Real-Time Mobile Infrastructure, I ask 80 IT and business professionals involved in enterprise and consumer mobility to answer a series of questions.  The results will be shared here in the following article series.  This is Part 3 in the series.

Real-Time Mobile Infrastructure Report, An Introduction
Real-Time Mobile Infrastructure Report, Part 1
Real-Time Mobile Infrastructure Report, Part 2

Question: Do you (or your clients’) have IT systems that are too slow or incapable of supporting real-time mobile application requirements?

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Eighty-four percent report IT systems in their inventory that are completely incapable of supporting real-time mobility.   It is important for enterprises to take inventory of their IT systems and to thoroughly understand which systems can support real-time mobility, and which cannot, and then analyze the cost of non-support.  This inventory must be reviewed alongside forecasted technology and market trends and the actions of competitors.  The pace of change, in many cases, is faster than current planning and budget cycles, and without bold action the ability to successfully compete in the future diminishes.

Click to Enlarge

Question: Will your (or your clients’) IT environment and back office systems prevent you from delivering an optimized mobile application experience?

Optimized mobile applications are viewed as key to the future success of businesses, yet 43% report IT environments and systems that will prevent them from delivering an optimized user experience. This data should be viewed with the seriousness it deserves and should serve as a call to action.

Recent studies find that mobile application users are impatient and only willing to wait for 3-5 seconds for a mobile application to load before abandoning it.  Many never to return.  This is significant as a higher percentage of commerce is moving to mobile applications.

Question: How important is the speed of a mobile application to the overall user experience?

Click to Enlarge

All survey participants identified mobile app speed as being “Important.”  80% said it was “Very Important.”  Mobile applications by their very nature are often in the hands of a moving user.  Location and time are key data points used to establish context in many mobile apps (e.g. this morning’s weather in Boston).  No matter how great a mobile application design - delays in retrieving or interacting with back-office business or IT systems equate to negative user experiences and must be resolved.

Benchmarks for acceptable mobile application responses and speeds should be established and used to detect troublesome systems early.  Some speed issues may be related to app design or Internet connectivity, but often the problems are in the back-office IT environment and require extensive efforts to alleviate.

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Kevin Benedict

Writer, Speaker, Senior Analyst

Digital Transformation, EBA, Center for the Future of Work Cognizant

View my profile on LinkedIn

Learn about mobile strategies at MobileEnterpriseStrategies.com

Follow me on Twitter @krbenedict

Browse the Mobile Solution Directory

Subscribe to Kevin'sYouTube Channel

Join the Linkedin Group Strategic Enterprise Mobility

Join the Google+ Community Mobile Enterprise Strategies

***Full Disclosure: These are my personal opinions. No company is silly enough to claim them. I am a mobility and digital transformation analyst, consultant and writer. I work with and have worked with many of the companies mentioned in my articles.

Real-Time Mobile Infrastructure Report, Part 1

In my new report titled Real-Time Mobile Infrastructure, I ask 80 IT and business professionals involved in enterprise mobility to answer a series of questions.  The results will be shared here in the following article series.  You can read the introduction to this report here.

Question #1: How important will having optimized mobile applications and user experiences be to the future success of your business?

Click to Enlarge

Thirty-percent answered that optimized mobile applications and user experiences are “Critical” to the future success of their business, while seventy-percent of survey participants answered “Important” to “Very Important.”  These definitive responses suggest that businesses understand the key role mobile applications play today and will play in the future.

What is left to be determined, however, is whether businesses fully understand how much effort and investment optimizing mobile applications and user experiences will require.  The quality of the user experience, and the performances of mobile applications directly impact the user’s brand perception, and influence whether users will continue to use them.

Businesses that fail to grasp the importance of optimization, will find customers are unwilling to engage with them via mobile applications and will lose out in this quickly expanding sales channel.

Question #2: Is the demand for mobile apps forcing IT departments to rethink and change how they design and architect their IT infrastructure, processes and systems?

Click to Enlarge

The data reveals that the demand for mobile application development and support is forcing the majority (80%) of IT departments to rethink and alter the way they design and architect IT infrastructures, processes and systems. The data suggests IT environments are not optimized for mobility and this is influencing change.  

Companies must transform in order to support a mobile first and data driven world that is utilizing Code Halos strategies, and that thrives on the real-time hyper-personalization of mobile user experiences. Legacy and problematic systems must be updated, upgraded or replaced in order to support the real-time requirements of today’s mobile and always connected marketplaces.

Read the next article in this series here - Real-Time Mobile Infrastructure Report, Part 2.

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Kevin Benedict

Writer, Speaker, Senior Analyst

Digital Transformation, EBA, Center for the Future of Work Cognizant

View my profile on LinkedIn

Learn about mobile strategies at MobileEnterpriseStrategies.com

Follow me on Twitter @krbenedict

Browse the Mobile Solution Directory

Subscribe to Kevin'sYouTube Channel

Join the Linkedin Group Strategic Enterprise Mobility

Join the Google+ Community Mobile Enterprise Strategies

***Full Disclosure: These are my personal opinions. No company is silly enough to claim them. I am a mobility and digital transformation analyst, consultant and writer. I work with and have worked with many of the companies mentioned in my articles.

Starbuck's Code Halos and Mobile App Strategies

Starbuck's

Starbuck's is expanding the roll-out of their mobile ordering, loyalty and payment app.   This is one of the most interesting mobile apps from a major retailer that I have seen.  Before I summarize the key features and benefits, let me share the purpose of Starbuck's latest roll-out according to The Seattle Times' Angel Gonzauez,"...to draw more customers into a digital ecosystem that is closely entwined with its rewards program, whose users tend to buy more, and more often."  This is part of their plan to double revenue to $30 billion by 2019.

Key points:

• Users of the app will be able to order and pay remotely - without being in the store.  No lines to stand in.
• The mobile app user can see, in real-time, how busy each store is (based on real-time POS data and mobile order volumes), and an estimate as to how long each store would take to deliver the order, and how long it would take you to walk or drive there.  The user can then select a store to fulfill their order based on all this real-time data.
• Your order will be waiting for you and labeled correctly (matching mobile app order and your name as spelled in your loyalty program account) when you arrive.
• The mobile app is integrated with the loyalty program and free drinks are accumulated.
• Orders will be waiting for the user when they arrive and packaged for travel.
• Starbuck's has found that consumers order more products when they have more time to review menus and research the offers (and look at the delicious pictures).
• Starbucks anticipates this will benefit their expanding menus and lunch offerings.

Starbuck's Chief Digital Officer Adam Brotman said the results from early pilots of this program in Portland, Oregon surpassed all expectations for efficiency and customer satisfaction.

Embedded Sensors and Real Time POS

I love their use and analysis of real-time POS and online ordering levels, time, location and distance to deliver the optimal value to the mobile user.  They combine the use of sensors (IoT) embedded in the iPhone, plus the real-time ordering and system data, and loyalty program data to deliver the very best user experience personalized for each individual customer.  At Cognizant we call this kind of implementation Code Halos strategies.  This is where I am spending most of my research time in 2015.

This is an example of the future.  We must ask ourselves if our current IT environment can support this level of real-time customer interaction and hyper-personalization of the user experience.  If not, then we had better start working because this is where the competitive landscape of the future will be located.

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Kevin Benedict

Writer, Speaker, Senior Analyst

Digital Transformation, EBA, Center for the Future of Work Cognizant

View my profile on LinkedIn

Learn about mobile strategies at MobileEnterpriseStrategies.com

Follow me on Twitter @krbenedict

Browse the Mobile Solution Directory

Subscribe to Kevin'sYouTube Channel

Join the Linkedin Group Strategic Enterprise Mobility

Join the Google+ Community Mobile Enterprise Strategies

***Full Disclosure: These are my personal opinions. No company is silly enough to claim them. I am a mobility and digital transformation analyst, consultant and writer. I work with and have worked with many of the companies mentioned in my articles.

The Library of Kevin Benedict's MWC15 and Chennai Videos

Kevin Benedict & Mani Bahl
Chennai, India

If you missed, ignored or somehow avoided watching the video series I filmed circumnavigating the globe these past two weeks talking about mobile technologies and digital transformation, then you have one more chance for redemption.  Here is the complete library for your enjoyment.  This series is also very good for healing insomniacs, and for ending a bad date.  Enjoy them or not!

1. Digital Transformation, Future Job Opportunities and Chennai India
2. Merchants of Ideas and Innovations
3. Managing and Cultivating Mobile and Digital Transformation
4. The State of Digital Transformation and Mobility in Asia - An Interview with Manish Bahl
5. Barcelona the Smart City
6. What's New in Mobility in 2015 - Reporting from MWC 2015
7. Mobile Expert Interviews: Microsoft's Rob Tiffany at MWC15
8. Mobile Expert Interviews: Xamarin's Steve Hall
9. Kevin Benedict Interviews Micron's Mike Bokan at Mobile World Congress 2015
10. IoT and Sensors from AMS at MWC15
11. Mobile Expert Interviews from MWC15: Cimarron Buser
12. Top Trends in Mobility 2015 - From the Mobile World Congress 2015
13. Circumnavigating the Globe and Learning about Mobility, IoT and Digital Transformation

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Kevin Benedict

Writer, Speaker, Senior Analyst

Digital Transformation, EBA, Center for the Future of Work Cognizant

View my profile on LinkedIn

Learn about mobile strategies at MobileEnterpriseStrategies.com

Follow me on Twitter @krbenedict

Browse the Mobile Solution Directory

Subscribe to Kevin'sYouTube Channel

Join the Linkedin Group Strategic Enterprise Mobility

Join the Google+ Community Mobile Enterprise Strategies

***Full Disclosure: These are my personal opinions. No company is silly enough to claim them. I am a mobility and digital transformation analyst, consultant and writer. I work with and have worked with many of the companies mentioned in my articles.

Mobile Expert Interviews: Xamarin's Steve Hall

This week I am reporting and working at the Mobile World Congress 2015 in Barcelona, Spain. Between meetings, I hunt down mobile experts to interview and share with you here.  Today, we are privileged to have Xamarin's Steve Hall as our victim/guest.  In this interview we review Xamarin's latest press releases, partnerships and software development strategies.  Enjoy!

Video Link: http://youtu.be/Ob01Io7IOLY

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Kevin Benedict

Writer, Speaker, Senior Analyst

Digital Transformation, EBA, Center for the Future of Work Cognizant

View my profile on LinkedIn

Learn about mobile strategies at MobileEnterpriseStrategies.com

Follow me on Twitter @krbenedict

Browse the Mobile Solution Directory

Subscribe to Kevin'sYouTube Channel

Join the Linkedin Group Strategic Enterprise Mobility

Join the Google+ Community Mobile Enterprise Strategies

***Full Disclosure: These are my personal opinions. No company is silly enough to claim them. I am a mobility and digital transformation analyst, consultant and writer. I work with and have worked with many of the companies mentioned in my articles.

Mobile Expert Interviews: Microsoft's Rob Tiffany at MWC15

This week I am working in Barcelona, Spain and attending the Mobile World Congress 2015. Yesterday, I met with my friend Rob Tiffany from Microsoft and recorded this interview on the latest developments in Microsoft Mobility.  Enjoy!

Video Link: http://youtu.be/IBhnucLh60g


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Kevin Benedict

Writer, Speaker, Senior Analyst

Digital Transformation, EBA, Center for the Future of Work Cognizant

View my profile on LinkedIn

Learn about mobile strategies at MobileEnterpriseStrategies.com

Follow me on Twitter @krbenedict

Browse the Mobile Solution Directory

Subscribe to Kevin'sYouTube Channel

Join the Linkedin Group Strategic Enterprise Mobility

Join the Google+ Community Mobile Enterprise Strategies

***Full Disclosure: These are my personal opinions. No company is silly enough to claim them. I am a mobility and digital transformation analyst, consultant and writer. I work with and have worked with many of the companies mentioned in my articles.

The Following Two Videos on Mobile Technologies are too Controversial to Show Here

Sometimes I record video commentaries about the mobile industry that are just too controversial to publish.  They may identify trends, or identify select technologies and perhaps even vendors that you should avoid or embrace, while at other times the information is just too scary.  These two short videos, filmed in Barcelona at the Mobile World Congress, are examples of videos I cannot publish.

Video Link: http://youtu.be/BdI5TV3bTw0



Video Link: http://youtu.be/i5fwH2lUn-k?list=UUGizQCw2Zbs3eTLwp7icoqw


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Kevin Benedict

Writer, Speaker, Senior Analyst

Digital Transformation, EBA, Center for the Future of Work Cognizant

View my profile on LinkedIn

Learn about mobile strategies at MobileEnterpriseStrategies.com

Follow me on Twitter @krbenedict

Browse the Mobile Solution Directory

Subscribe to Kevin'sYouTube Channel

Join the Linkedin Group Strategic Enterprise Mobility

Join the Google+ Community Mobile Enterprise Strategies

***Full Disclosure: These are my personal opinions. No company is silly enough to claim them. I am a mobility and digital transformation analyst, consultant and writer. I work with and have worked with many of the companies mentioned in my articles.

The State of Digital Transformation and Mobility in Asia - An Interview with Manish Bahl

I had the privilege last week, while working in India, to interview Cognizant's Head of the Center for the Future of Work in Asia, Manish Bahl.  In this interview we discuss the current state of mobility and digital transformation across Asia.  Enjoy!

Video Link: http://youtu.be/MtiFgm4P3eM?list=UUGizQCw2Zbs3eTLwp7icoqw

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Kevin Benedict

Writer, Speaker, Senior Analyst

Digital Transformation, EBA, Center for the Future of Work Cognizant

View my profile on LinkedIn

Learn about mobile strategies at MobileEnterpriseStrategies.com

Follow me on Twitter @krbenedict

Browse the Mobile Solution Directory

Subscribe to Kevin'sYouTube Channel

Join the Linkedin Group Strategic Enterprise Mobility

Join the Google+ Community Mobile Enterprise Strategies

***Full Disclosure: These are my personal opinions. No company is silly enough to claim them. I am a mobility and digital transformation analyst, consultant and writer. I work with and have worked with many of the companies mentioned in my articles.

Merchants of Ideas and Innovation

Chennai, India

I work in the Center for the Future of Work at Cognizant.  We conduct original research, analyze the results and share it with the world.  We also study trends from all sources and ponder their implications across many industries.  My focus is most often on mobile computing technologies and systems, and IoT (Internet of Things).  When we meet with large multinational companies, the most valuable thing they seek from us are ideas.  Although we fancy ourselves to be analyst, writers and lecturers, we are in fact - merchants of ideas.

I have been pondering this notion all week.  Yesterday, while working with our IoT (Internet of Things) lab, I asked the question, "Are companies bringing their ideas to us for implementation, or are they coming to us for ideas.  The majority of companies today are coming to us for the ideas on how to take advantage of IoT in their industry. That doesn't mean they don't have ideas, it means they want more ideas and to validate the ones they already have.

No company budgets for projects before there is an idea.  The idea is what starts the process. Companies do not innovate before there is an idea.  Innovation comes as the result of an idea.  Start-ups do not form, angel investors and VCs don't fund and customers don't buy before there is an idea.

Cognizant's IoT Lab

Ideas are golden.  They are the foundation of every successful business.  Ideas change the world, and the competitive field in any industry.

The english once wore thick broadcloth clothing.  Here is how Wikipedia describes it.

"Broadcloth is a dense, plain woven cloth, historically made of wool...it is a dense, blind, face cloth with a stiff drape which is highly weatherproof, hard wearing and capable of taking a cut edge without the need for being hemmed."

For all broadcloth's hot scratchy utility, the english immediately fell in love with silk once they experienced it next to their skin.  Silk clothing was a good idea.  Silk changed the competitive landscape in the clothing industry which impacted global trade, politics, colonial ambitions, wars and economies.  Fort St. George in Chennai, India was built to establish and protect trade including silk cloth.  See this video I recorded earlier this week on it - http://youtu.be/uZC5KZGkDKM?list=UUGizQCw2Zbs3eTLwp7icoqw.

Ideas have enormous impacts.  Many despots have and still do go to great lengths to prevent the spread of ideas.  They can cause revolutions!

I helped lead a large discussion at a global retailer on how to better encourage employees to contribute ideas for innovation, and then how the company could best manage the selection and incubation of them.  They recognized that ideas are critical for success and that they have a shelf-life. Ideas lose value over time.

More and more companies are recognizing that ideas are everything, and that ideas are necessary to be successful.  It is exciting to see how companies are realizing they need formal systems and processes in place to collect and manage ideas.

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Kevin Benedict

Writer, Speaker, Senior Analyst

Digital Transformation, EBA, Center for the Future of Work Cognizant

View my profile on LinkedIn

Learn about mobile strategies at MobileEnterpriseStrategies.com

Follow me on Twitter @krbenedict

Browse the Mobile Solution Directory

Subscribe to Kevin'sYouTube Channel

Join the Linkedin Group Strategic Enterprise Mobility

Join the Google+ Community Mobile Enterprise Strategies

***Full Disclosure: These are my personal opinions. No company is silly enough to claim them. I am a mobility and digital transformation analyst, consultant and writer. I work with and have worked with many of the companies mentioned in my articles.

Real Time Mobile Infrastructure Report - The Challenge

As companies grow in their maturity with enterprise mobility, and gain experience implementing customer facing mobile applications, they quickly begin to recognize the enormity of the task ahead. Legacy systems and architectures struggle supporting a real-time mobile environment.  How big is this challenge?  I just finished a report titled, Real-Time Mobile Infrastructure and have documented many of the key findings in the images below:

by cognizant.

by cognizant.

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Kevin Benedict

Writer, Speaker, Senior Analyst

Digital Transformation, EBA, Center for the Future of Work Cognizant

View my profile on LinkedIn

Learn about mobile strategies at MobileEnterpriseStrategies.com

Follow me on Twitter @krbenedict

Browse the Mobile Solution Directory

Subscribe to Kevin'sYouTube Channel

Join the Linkedin Group Strategic Enterprise Mobility

Join the Google+ Community Mobile Enterprise Strategies

***Full Disclosure: These are my personal opinions. No company is silly enough to claim them. I am a mobility and digital transformation analyst, consultant and writer. I work with and have worked with many of the companies mentioned in my articles.

Mobile Expert Interviews: Learning about 3D Modeling Software for Smartphones and Tablets

Complex 3D modeling tools designed for smartphones and tablets are a new and exciting development. In the past 3D modeling tools were too large and required too much memory to work on mobile devices but that is now changing.  In this interview recorded last week in Kista, Sweden, with Michael Beversdorf, Product Director, of SVS Innovations, we learn how 3D modeling technologies, integrated with real-time sensor data, can help you visualize operations remotely.  Enjoy!

Video Link: http://youtu.be/F2LldyKMMS4?list=UUGizQCw2Zbs3eTLwp7icoqw

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Kevin Benedict

Writer, Speaker, Senior Analyst

Digital Transformation, EBA, Center for the Future of Work Cognizant

View my profile on LinkedIn

Learn about mobile strategies at MobileEnterpriseStrategies.com

Follow me on Twitter @krbenedict

Browse the Mobile Solution Directory

Subscribe to Kevin'sYouTube Channel

Join the Linkedin Group Strategic Enterprise Mobility

Join the Google+ Community Mobile Enterprise Strategies

***Full Disclosure: These are my personal opinions. No company is silly enough to claim them. I am a mobility and digital transformation analyst, consultant and writer. I work with and have worked with many of the companies mentioned in my articles.

Mobile Expert Interviews: Feedhenry's Dr. Micheal O' Foghlu'

I spent last week in Stockholm, Sweden where I spoke and was the Chairman of the EMM (Enterprise Mobility Management) World conference.  Also attending was the CTO of Feedhenry, Dr. Micheal O' Foghlu', and I was able to corner him for an interview.   In this interview we discuss the recent acquisition of Feedhenry by Redhat, and what that means for both Redhat and Feedhenry customers.  Enjoy!

Video Link: http://youtu.be/pTw_a7Fr-Eo?list=UUGizQCw2Zbs3eTLwp7icoqw


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Kevin Benedict

Writer, Speaker, Senior Analyst

Digital Transformation, EBA, Center for the Future of Work Cognizant

View my profile on LinkedIn

Learn about mobile strategies at MobileEnterpriseStrategies.com

Follow me on Twitter @krbenedict

Browse the Mobile Solution Directory

Subscribe to Kevin'sYouTube Channel

Join the Linkedin Group Strategic Enterprise Mobility

Join the Google+ Community Mobile Enterprise Strategies

***Full Disclosure: These are my personal opinions. No company is silly enough to claim them. I am a mobility and digital transformation analyst, consultant and writer. I work with and have worked with many of the companies mentioned in my articles.

Kevin Benedict Walks Around Rome Talking about Digital Transformation and Mobility

Again I embarrass my friends and family by walking around cool places talking to myself about digital transformation and mobility.  Enjoy! #JustHavingFun #DadIsEmbarrassingMe #GetThePopCorn

Video Link: http://youtu.be/qQXghyxnEH4?list=UUGizQCw2Zbs3eTLwp7icoqw

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Kevin Benedict

Writer, Speaker, Senior Analyst

Digital Transformation, EBA, Center for the Future of Work Cognizant

View my profile on LinkedIn

Learn about mobile strategies at MobileEnterpriseStrategies.com

Follow me on Twitter @krbenedict

Browse the Mobile Solution Directory

Subscribe to Kevin'sYouTube Channel

Join the Linkedin Group Strategic Enterprise Mobility

Join the Google+ Community Mobile Enterprise Strategies

***Full Disclosure: These are my personal opinions. No company is silly enough to claim them. I am a mobility and digital transformation analyst, consultant and writer. I work with and have worked with many of the companies mentioned in my articles.

Information, Analytics and Speed are the New Mandates

The reality of information is entirely contained in the speed of its dissemination. ~ Paul Virilio

Information has a shelf life.  Its value diminishes quickly with the passing of time.  In a world of moving customers, employees, vehicles, subcontractors, materials, suppliers, etc., knowing what is happening at a precise time is critical for decision-making, scheduling and planning.  If some information is 90 minutes old, others 45 minutes old, and more available in real-time - you are going to have a real challenge integrating that information and forming an accurate and clear picture of reality!

Optimal efficiency and accuracy, in the scenario above, can only be achieved when the speed of information collection and dissemination is coordinated and real-time.  This means having mobile data communications and sensor technologies in place and integrating it to present an accurate impression of reality in real-time.

For many industries the quality of their information logistics systems is the new competitive playing field.  In history many of the greatest battles were won or lost based on the accuracy and timeliness of the information used to decide how best to maneuver armies, navies and air forces.  Enterprises today are in a similar position.

Legacy IT systems that are incapable of supporting a real-time information collection, communication, processing, analyzing and disseminating environment will be the reason many companies will no longer remain competitive in 2015.

In the past long-term planning was the ticket to success.  As the tempo of business increased, short-term planning became more important.  Today, nothing short of real-term is good enough to compete in a hyper-competitive global market.

Today the efficient and real-time coordination of multiple moving parts is mandatory in many industries.  That means mobile communications and sensor technologies have become an absolute requirement on the front-end, and IT systems that can support real-time on the back-end.  What needs to change in your IT environment in 2015 to support real-term planning and real-time decision-making?

For more on this subject read: http://web.stanford.edu/dept/HPS/Virilio/Virilio_ArtoftheMotor2.html.

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Kevin Benedict

Writer, Speaker, Senior Analyst

Digital Transformation, EBA, Center for the Future of Work Cognizant

View my profile on LinkedIn

Learn about mobile strategies at MobileEnterpriseStrategies.com

Follow me on Twitter @krbenedict

Browse the Mobile Solution Directory

Subscribe to Kevin'sYouTube Channel

Join the Linkedin Group Strategic Enterprise Mobility

Join the Google+ Community Mobile Enterprise Strategies

***Full Disclosure: These are my personal opinions. No company is silly enough to claim them. I am a mobility and digital transformation analyst, consultant and writer. I work with and have worked with many of the companies mentioned in my articles.

Kevin Benedict's Connected Globe News Weekly – Week of January 11, 2015

Welcome to Connected Globe News Weekly, an online newsletter that consists of the most interesting news and articles related to M2M (machine to machine) and embedded mobile devices.  I aggregate the information, include the original links and add a synopsis of each article.  I also search for the latest market numbers such as market size, growth and trends in and around the M2M market.

Also read Field Mobility News Weekly
Also read Mobile Commerce News Weekly
Also read Mobile Cyber Security News Weekly
Also read Mobile Health News Weekly
Also read Mobility News Weekly

Looking for an enterprise mobility solution?  Read the Mobile Solution Directory Here!

Earlier this year, GSMA in its Intelligence Study Cellular M2M report said there will be more than 1 billion M2M connections by 2020. Read Original Content

According to a new report from the research firm Berg Insight, shipments of connected wearables reached 19 million in 2014, up from 5.9 million devices in the previous year. Read Original Content

Over the next few years, Samsung will ramp up its already aggressive efforts in the booming Internet of things, ensuring that within five years all of its hardware will be able to connect to the Internet and investing $100 million this year in its developer program. Read Original Content

B2M Solutions’ mobile software delivers valuable insight and actionable analytics for enterprise customers. Business leaders and managers within the mission critical, rugged mobile enterprise now have operational views of key business and technology analytics affecting performance and productivity. B2M software is developed with specific functionality to help organizations identify and unblock mobility problems as soon as, or even before, they occur, allowing customers to sustain critical business processes and gain competitive advantages. To Lean more visit www.B2M-Solutions.com.  This newsletter is sponsored in part by B2M Solutions

Market watcher 451 Research reported on January 6 that IoT-related mergers and acquisitions were north of $14 billion in 2014 as more than 60 companies were snapped up by Google, Samsung, Intel, Cisco, Qualcomm and others. The spending spree represented an eight-fold increase in IoT-related mergers and acquisitions over the previous year, 451 Research estimates. Read Original Content

By 2017 Samsung Electronics co-CEO Boo-Keun Yoon has said 90 percent of Samsung products will be IoT devices, and the company will hit 100 percent within five years, according to GigaOM. Read Original Content

The China Smart Meter Industry Report says the advancing smart grid construction in China spurred the constant growth of smart meter demand. By the end of 2013, 370 million smart meters had been accumulatively installed in China, and the figure is expected to hit 500 million in 2015. Read Original Content

A new report forecasts global revenue from smart meters will increase over the next decade from $5.1 billion in 2014 to $6.6 billion in 2023. The data from Navigant Research examined the worldwide market opportunities for smart electric meters. Read Original Content

By 2024 there will be an installed base of nearly 1.1 billion smart residential meters worldwide, or 57 percent market penetration according to a new dataset published by Northeast Group, LLC. Read Original Content

In Europe where a European Union directive requires 80 percent of households to have smart meters installed by 2020, penetration stood at 22 percent at end-2013 and is expected to rise to 60 percent by 2019, according to a Berg Insight report. Read Original Content

Latest Articles on http://mobileenterprisestrategies.blogspot.com

Kevin Benedict Interviews Corning Inc.'s Digital Transformation Expert Grace Alcivar
An Interview with World Traveler and BI Expert Mico Yuk
Robotics and Business Process Services - The Interview
Interview with Digital Marketing Expert Will Reese
The State of Mobile Enterprise Collaboration: Challenges and Opportunities
Is Email Destroying Productivity? Hear from Expert Jack C. Crawford
Kevin Benedict Interviews Social Media Expert Gerry Moran
Kevin Benedict Interviews Digital Transformation Expert Ved Sen

Whitepapers of Note

Don't Get SMACked - How Social, Mobile, Analytics and Cloud are Reshaping the Enterprise
Making BYOD Work for Your Organization

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Kevin Benedict

Writer, Speaker, Senior Analyst

Digital Transformation, EBA, Center for the Future of Work Cognizant

View my profile on LinkedIn

Learn about mobile strategies at MobileEnterpriseStrategies.com

Follow me on Twitter @krbenedict

Browse the Mobile Solution Directory

Subscribe to Kevin'sYouTube Channel

Join the Linkedin Group Strategic Enterprise Mobility

Join the Google+ Community Mobile Enterprise Strategies

***Full Disclosure: These are my personal opinions. No company is silly enough to claim them. I am a mobility and digital transformation analyst, consultant and writer. I work with and have worked with many of the companies mentioned in my articles.

Code Halos, Hyper-Personalization and LinkedIn

I write often here about "Code Halos" trends today in mobile apps, websites and across many other channels.  Code Halos are the data that surrounds each of us that includes all the data collected about our clicks, swipes, preferences, transactions, etc., and then used to provide a better and more personalized experience on websites, mobile apps and across many other channels.  In this short video we discuss how Code Halos strategies can be embedded into websites to provide personalized experiences.  Enjoy!

Video Link: http://youtu.be/3Bc-xs_nuRw

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Kevin Benedict

Writer, Speaker, Senior Analyst

Digital Transformation, EBA, Center for the Future of Work Cognizant

View my profile on LinkedIn

Learn about mobile strategies at MobileEnterpriseStrategies.com

Follow me on Twitter @krbenedict

Browse the Mobile Solution Directory

Subscribe to Kevin'sYouTube Channel

Join the Linkedin Group Strategic Enterprise Mobility

Join the Google+ Community Mobile Enterprise Strategies

***Full Disclosure: These are my personal opinions. No company is silly enough to claim them. I am a mobility and digital transformation analyst, consultant and writer. I work with and have worked with many of the companies mentioned in my articles.

Kevin Benedict Interviews Corning Inc.'s Digital Transformation Expert Grace Alcivar

When most of us think about digital transformation, it is in the context of how mobile devices, mobile apps, big data, Code Halos, the Internet and the IoT (Internet of Things) are impacting businesses, markets, industries and economies.  Seldom do we think about the communication infrastructure that also needs to be transformed in order to support all of these changes and innovations.  In this interview, Corning Inc.'s digital transformation expert Grace Alcivar, discusses specific technology transformations and upgrades required to support these changes, and shares the details of a digital transformation project at Texas A&M's football stadium.  Enjoy!

Video Link: http://youtu.be/DoMasHpEBiY?list=UUGizQCw2Zbs3eTLwp7icoqw

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Kevin Benedict

Writer, Speaker, Senior Analyst

Digital Transformation, EBA, Center for the Future of Work Cognizant

View my profile on LinkedIn

Learn about mobile strategies at MobileEnterpriseStrategies.com

Follow me on Twitter @krbenedict

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***Full Disclosure: These are my personal opinions. No company is silly enough to claim them. I am a mobility and digital transformation analyst, consultant and writer. I work with and have worked with many of the companies mentioned in my articles.

Misusing Mobile Apps in the Enterprise

Thinking-Time

As the definition of productive work-time evolves from physically being on a production line or in an office, to anywhere and anytime you are contributing to the goals of your employer, there also needs to be an evolution into new ways of valuing and managing time.

I recently watched, with great interest, a passenger sitting next to me on a plane answering dozens of emails in the course of a few minutes. At the rate of the responses flying off of the laptop next to me, I suspected the emails were not on topics like complex legal briefs, new government policies, innovative business plans or scientific experiments.  I genuinely felt sorry for this person.  It seemed a shame to me, a waste of brainpower to have some very capable communicator (typist at least) answering mass volumes of simple emails when there are great-unsolved issues begging for mental energy and committed time like great public works, innovations, inventions, health and scientific breakthroughs.  These accomplishments require thinking-time, not mindless busy work.

If the passenger’s massive digital stack of messages were the accumulation of days worth of communications and then efficiently dispatched during travel thus freeing up quality thinking-time, then I am a fan of the process I witnessed.  However, if that digital stack represented a typical day, then something is wrong.  We are wasting thinking-time, and that is a travesty.

The human brain has a great capacity to love, inspire, invent, improve, design and solve.  Why would we insert this amazing organ into a mindless process?  We can develop code for that.

Today, mobile devices and apps are NOT being used effectively.  We are using them to reduce and restrict thinking time - thinking that could be dedicated to solving problems, improving humanity, developing relationships and advancing the good.  An effective and efficient use of mobile devices and apps would be to use them to expand thinking-time, by reducing outside interferences and mindless busy work.

Just about anything of substance and value requires thinking-time.  Are companies valuing thinking-time as they should, or are they reducing thinking-time by packing more mindless busy work, data collection and reporting into a day via mobile apps?  I think it is time for each of us to be a bit more critical of the way technologies are being applied.  Are we thinking too small, or not at all?

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Kevin Benedict

Writer, Speaker, Senior Analyst

Digital Transformation, EBA, Center for the Future of Work Cognizant

View my profile on LinkedIn

Learn about mobile strategies at MobileEnterpriseStrategies.com

Follow me on Twitter @krbenedict

Browse the Mobile Solution Directory

Subscribe to Kevin'sYouTube Channel

Join the Linkedin Group Strategic Enterprise Mobility

Join the Google+ Community Mobile Enterprise Strategies

***Full Disclosure: These are my personal opinions. No company is silly enough to claim them. I am a mobility and digital transformation analyst, consultant and writer. I work with and have worked with many of the companies mentioned in my articles.

Robotics and Business Process Services - The Interview

Last week I learned much and will share some of it here today.  Although I have worked with Cognizant for over 2 years, I have not had many opportunities to actually meet large numbers of my colleagues.  I have been traveling the world speaking at conferences, teaching and writing.  That was solved last week, however, in Orlando where I was able to meet many colleagues that I had previously only communicated with over conference calls and video chats.

One of those colleagues from the Center for the Future of Work at Cognizant, Rob Brown, is an expert in business process services.  He shared with me the advances robotics are making in the area of business processes.  Not the kind of metal, walking and talking robots we see in movies, but robots that assist humans in their jobs every day.  In this interview Rob Brown explains it.  Enjoy!

Video Link: http://youtu.be/18Iy0eOe_pQ?list=UUGizQCw2Zbs3eTLwp7icoqw

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Kevin Benedict

Writer, Speaker, Senior Analyst

Digital Transformation, EBA, Center for the Future of Work Cognizant

View my profile on LinkedIn

Learn about mobile strategies at MobileEnterpriseStrategies.com

Follow me on Twitter @krbenedict

Browse the Mobile Solution Directory

Subscribe to Kevin'sYouTube Channel

Join the Linkedin Group Strategic Enterprise Mobility

Join the Google+ Community Mobile Enterprise Strategies

***Full Disclosure: These are my personal opinions. No company is silly enough to claim them. I am a mobility and digital transformation analyst, consultant and writer. I work with and have worked with many of the companies mentioned in my articles.