Mobile Expert Interview: Yuval Scarlat on Cloud Mobility

I had the privilege of interviewing the CEO of Capriza, Yuval Scarlat, last week.  We discussed a wide range of topics such as cloud mobility, MADPs, MBaaS, mobile strategies and why he thought the market needed another mobile solutions vendor.

On a side note, I think Capriza's website design is very effective.  Enjoy!

Video Link: http://www.youtube.com/watch?v=l4MQHp21k-w&list=UUGizQCw2Zbs3eTLwp7icoqw&feature=share


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Kevin Benedict
Senior Analyst, Digital Transformation Cognizant
View my profile on LinkedIn
Learn about mobile strategies at MobileEnterpriseStrategies.com
Follow me on Twitter @krbenedict
Join the Linkedin Group Strategic Enterprise Mobility

***Full Disclosure: These are my personal opinions. No company is silly enough to claim them. I am a mobility and digital transformation analyst, consultant and writer. I work with and have worked with many of the companies mentioned in my articles.

Mind the Gap - Enterprise Mobility and Digital Transformation

The phrase "Mind the Gap" was first introduced in 1969 in London as a warning for passengers to watch for the gap between the train door and the station platform.  The need to warn passengers is and was the result of some stations being located on curves and at varying heights relative to the tracks.  The warning is intended to prevent injuries.

Mind the gap is also a relevant warning for organizations today.  The gap I am referring to is the one between your customers' expectations and your ability to meet those expectations given your current IT infrastructure and legacy systems.

Today consumers have amazing power and real-time capabilities in their mobile devices.  They have incredible user experiences and powerful apps connected to real-time analytics, transactional services, turn-by-turn navigation, mobile payments and mobile commerce capabilities.  They have instant access to the world's largest knowledge base in the form of Wikipedia, and instant access to massive libraries of health care advice from companies like WebMD and Healthwise.  They have one-click ordering of millions of products with Amazon's apps and instant package tracking and alerts.  They can receive personalized entertainment and media services anywhere.  Most of us have completely integrated instant communications, collaboration, GPS locations, instant information and social media into our everyday lives.  Why would we expect anything less from the companies we are doing business with?

These capabilities were unheard of when most of our ERPs and core business systems were first designed, developed and deployed.  Most of the large companies I personally work with are experiencing an increasing gap between what their customers are experiencing at home and on their personal mobile devices and what they experience and can support at work.  They are concerned.  They see it.  They know they are falling behind.

This expectation gap between what we have and can do on our personal mobile devices and what large enterprises can deliver to their employees and customers is a problem.  For many companies the expectation gap is not narrowing, but increasing every day.  This gap, is an open invitation for competitors to fill the void.  If you don't fill it, others will.... I guarantee it.

It is important to recognize the source of this gap.  For most companies, buying or developing a powerful, user friendly and competitive mobile app is relatively simple.  It just takes a budget and experienced help. The increasing expectation gap is not simply the result of having better mobile apps in the consumer space.  In my experience the problem is most often related to having back-office and legacy systems incapable of supporting real-time mobile apps.  To close this gap, IT organizations must engage in an in-depth analysis and inventory of their IT systems and business processes, and flag for upgrade or replacement those that are preventing real-time support of mobility.

Mobility is a critical component of digital transformation, and a required element of success for nearly every business going forward.  Your IT environment can either be a springboard for success or an anchor that drags you to the bottom.  Which is it?
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The True Cost of Mobility - Companies are under tremendous pressure to develop and deploy mobile apps for their business systems, yet the traditional approach to mobile app development typically costs $250K+ and takes 6+ months for a single app. Today IT professionals are exploring platforms that radically reduce costs and time-to-market for their mobile initiatives, especially around complex applications such as SAP, Oracle, or custom applications.

Download the whitepaper - https://www.capriza.com/resources/whitepapers/?resource=true-cost-of-enterprise-mobility&adgroup=MES
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Kevin Benedict
Senior Analyst, Digital Transformation Cognizant
View my profile on LinkedIn
Learn about mobile strategies at MobileEnterpriseStrategies.com
Follow me on Twitter @krbenedict
Join the Linkedin Group Strategic Enterprise Mobility

***Full Disclosure: These are my personal opinions. No company is silly enough to claim them. I am a mobility and digital transformation analyst, consultant and writer. I work with and have worked with many of the companies mentioned in my articles.

Mobile Expert Interviews: Vaidy Iyer on Cloud Mobility and PaaS

I had the privilege of interviewing mobility expert Vaidy Iyer today.  He is the founder and CEO of AppsFreedom a company focused on providing enterprise mobility solutions in the form of Multi-Channel, Multi-Device Platform as a Service solutions to the SAP community.  I asked if they could compete with SAP's mobile solutions - you should hear his answer!  Enjoy!

Video Link: http://www.youtube.com/watch?v=4vj35zoQ7bE&feature=share


The True Cost of Mobility - Companies are under tremendous pressure to develop and deploy mobile apps for their business systems, yet the traditional approach to mobile app development typically costs $250K+ and takes 6+ months for a single app. Today IT professionals are exploring platforms that radically reduce costs and time-to-market for their mobile initiatives, especially around complex applications such as SAP, Oracle, or custom applications.

Download the whitepaper - https://www.capriza.com/resources/whitepapers/?resource=true-cost-of-enterprise-mobility&adgroup=MES
*************************************************************
Kevin Benedict
Senior Analyst, Digital Transformation Cognizant
View my profile on LinkedIn
Learn about mobile strategies at MobileEnterpriseStrategies.com
Follow me on Twitter @krbenedict
Join the Linkedin Group Strategic Enterprise Mobility

***Full Disclosure: These are my personal opinions. No company is silly enough to claim them. I am a mobility and digital transformation analyst, consultant and writer. I work with and have worked with many of the companies mentioned in my articles.

GEOINT, Google Field Trip, GIS and the Digital World

I have been blessed with the opportunity to conduct digital and mobile strategy workshops and speak in many places around the world.  Because of the frequency of these trips, I often don't have time to research in advance the locations I will be visiting.  That can be both good and bad.  I am often pleasantly surprised to stumble upon a famous historical landmark with little or no knowledge that I was in its vicinity.  Surprises are fun.  The downside is stumbling upon a recognizable landmark or building, but having little knowledge as to why it is recognizable, and having no time to look it up.  There is now a useful app for that!

Google Field Trip is a mobile app I downloaded recently that uses many different data sources, tied to GPS coordinates, to inform you about your location and environment.  Here in Boise, Idaho, it popped up messages about historic events that happened at locations near me.  I love it!  It informed me as to where the original trolley line was located, when the old granite penitentiary was built, and where geothermal springs are used to heat public swimming pools.  This information augmented my reality.  My knowledge about a location was augmented by over 170 different data sources that Google has aggregated and associated with geospatial data.  As the number of data sources continues to grows, it will become increasingly useful and valuable.

Yesterday I read the NGA's (National Geospatial-Intelligence Agency) 5 year plan.  Their motto is "Know the Earth, Show the Way, Understand the World."  Awesome!  Sounds like a super-secret, hyper-ambitious, massively powerful version of Google Field Trip.  Their job is to design, develop and support a geospatial intelligence platform that can be used by many different agencies to collect, analyze, share and collaborate around geospatial data for the purpose of national security and to help respond to natural and human-made disasters.

The NGA has a big job.  Their mission is to provide ubiquitous access to GEOINT (geospatial intelligence) by creating an intuitive online environment that facilitates effortless and seamless access to geospatial content--data and intelligence-- anytime, anywhere.  They want to help the "good-guys" spend more time analyzing data and doing "good", and less time trying to collect or discover geospatial data that is already available in another system or database.  They want to make it much faster and easier to find and use. Again, kind of like Google Field Trip, except instead of a historical marker popping up, it may pop up information about all known bad guy activities in an area as a convoy or patrol is moving through a region.

It is important to understand that GPS coordinates can be associated with all kinds of different information including physical features of the land, assets, natural and human resources, activities, cultures, religions and past events, etc.  Here is more on NGAs mission, "Our purpose is to provide deeper, contextual analysis of places, informed not only by the Earth's physical features and imagery intelligence, but also by human geography."  Human geography is the study of how humans, communities and cultures interact with and are impacted by the locations and physical features of the land where they are located.  Wow! That includes a lot of areas of study!

Let's stop for a minute and consider again the convergence of the physical world with the digital.  The physical world is being digitized through all kinds of collected and stored digital information about it.  This enables organizations, either government or commercial, to associate all kinds of information to a physical location and visualize it on a computer or print it on a 3D printer so you can run your fingers over it.  Once this information is analyzed, algorithms can be designed that make judgements and predictions about a location based on collected data and big data analysis.  The NGA calls this discipline, anticipatory GEOINT analysis.  The ability to predict different things based upon analysis of geospatial intelligence.

One of the biggest problems that NGA is trying to solve is data and organizational silos.  They want to find all of the data and content, and release it for discovery and use by all relevant and approved agencies and security levels.  The events of 9/11 taught us the disastrous results of not sharing data across agencies.

There are many lessons to learn from the technological, management and strategy advancements being made in and around geospatial intelligence that can translate into positive value in the commercial sector.  Companies like Amazon, Netflix, Zillows and many others understand the reality of the convergence between the physical and digital worlds and are embracing geospatial intelligence to their benefit.  They are winning with these strategies!
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The True Cost of Mobility - a new whitepaper - Enterprise corporations are under tremendous pressure to develop and deploy mobile apps for their business systems, yet the traditional approach to mobile app development typically costs $250K+ and takes 6+ months for a single app.  IT professionals are exploring platforms that radically reduce costs and time-to-market for their mobile initiatives, especially around complex applications such as SAP, Oracle, or custom applications.

Whitepaper download link - https://www.capriza.com/resources/whitepapers/?resource=true-cost-of-enterprise-mobility&adgroup=MES
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Kevin Benedict
Senior Analyst, Digital Transformation Cognizant
View my profile on LinkedIn
Learn about mobile strategies at MobileEnterpriseStrategies.com
Follow me on Twitter @krbenedict
Join the Linkedin Group Strategic Enterprise Mobility

***Full Disclosure: These are my personal opinions. No company is silly enough to claim them. I am a mobility and digital transformation analyst, consultant and writer. I work with and have worked with many of the companies mentioned in my articles.

A New Perspective on Enterprise Mobility and 2014 Requirements, Part 2

If the changes rapidly occurring in the enterprise mobility market were mostly hidden from view in 2013, they will be center stage with a spotlight on them in 2014.  The Yankee Group predicts these changes will be so huge that entire categories of enterprise mobility like the MADP (mobile application development platforms) may transform into something new and different.  They believe mobile platforms in 2014 will emphasize features like:
  • open architectures
  • scalability
  • extensibility
  • flexibility
  • embedded API management
  • data orchestration capabilities
  • integrated analytics
  • agnosticism to tools, infrastructures and standards
The traditional vision enterprise mobility platform vendors have chased for so long now seems to be fading away.  The business plans they embraced depended upon a customer buying the mobile platform, staying on it and maximizing the numbers of users.  The cost per user, while expensive upfront, would over time become reasonable with economies of scale.  Once customers rolled out large numbers of users the barriers-to-migration would become so high that customers would in effect be locked-in, not necessarily by technology but by the cost of changing.  This is where the mobile platform vendor would theoretically achieve profitability.  In reality, however, not enough customers bought mobile platforms and rolled out large numbers of users at the rate required to deliver on the business plans of many mobile platform players.

In addition, the research and development costs of trying to be all things to all people were so high that only a mass market could sustain it.  This mass market has been slow to mature and unpredictable, which has led many vendors to invest large amounts of money in the wrong things.

There are so many inexpensive and powerful tools for developing mobile apps today, that the competitive advantages of having one as a core component of your MADP is minimal.  The cross-platform app development capability of many MADPs remains valuable, but the efforts of keeping one updated and relevant is cost prohibitive.

I continue to believe there is a huge market, and many opportunities for vendors to make money as a result of companies embracing enterprise mobility, but perhaps not in the areas first imagined.  The investments may be directed more toward updating and replacing existing infrastructures and systems to be mobile-centric and capable of supporting real-time data exchanges.  The actual investment in the development and integration of mobile apps may be relatively small compared to these infrastructure investments.

As I described in Part 1 of this article series, http://mobileenterprisestrategies.blogspot.com/2013/12/a-new-perspective-on-enterprise.html, IT organizations in 2013 realized that the major challenges with implementing enterprise mobility were managing the TCO (total cost of ownership) of mobile apps and upgrading legacy IT systems to support a real-time and mobile-centric landscape.  As a result, IT organizations are rethinking their requirements and taking a more strategic view of enterprise mobility and the role it will play.  In large enterprises, the word "strategic" is synonymous with slow.  It also means taking a deeper look at what needs to change overall in their IT ecosystem to support digital transformation.  This kind of in-depth research and analysis often leads CIOs back to their ERP and core system vendors for answers and solutions.

This is not good news for traditional and independent mobile platform vendors.  They prefer a market where there is a clean abstraction layer between back-office systems and mobile apps and platforms.  If the biggest challenges with enterprise mobility are actually with data integration, orchestration and security, then that opens up a much broader set of competitors and requirements.  To compete in that market requires a very different set of skills and plenty of funding.

So where does this lead us?  I believe it will lead to large investments in upgrading and replacing legacy systems and infrastructures that are unable to support a real-time, mobile-centric world.  This means big money for system integrators, infrastructure players and security solution vendors.  It means businesses are going to be hesitant to make big bets on specific mobile platform vendors and on-premise solutions as the technology is moving too fast to be confident in a selection.  It means businesses will favor open architectures that permit a vendor agnostic approach to mobility.  It means a keen interest in cloud-based mobile solutions and platforms that offer flexibility, minimal commitment, low costs and lightning fast innovation.

2014 looks to be a pivotal and interesting year for enterprise mobility.  Stay tuned for the latest.

For more opinions on the direction of enterprise mobility read this article from my colleague Peter Rogers, http://mobileenterprisestrategies.blogspot.com/2013/12/enterprise-mobility-2014-is-going-to.html.

*************************************************************
Kevin Benedict
Senior Analyst, Digital Transformation Cognizant
View my profile on LinkedIn
Learn about mobile strategies at MobileEnterpriseStrategies.com
Follow me on Twitter @krbenedict
Join the Linkedin Group Strategic Enterprise Mobility

***Full Disclosure: These are my personal opinions. No company is silly enough to claim them. I am a mobility and digital transformation analyst, consultant and writer. I work with and have worked with many of the companies mentioned in my articles.

Interviews with Kevin Benedict