Webinar - Advice from Mobile Experts - Tuesday January 25th



Kevin Benedict's Holy Grail
of Enterprise Mobility, or Not



I am presenting a report on the advice 17 mobile experts have given me in a webinar on Tuesday, January 25 at 2:00 pm EST, and on Thursday, January 27 at 11:00 am EST.  Although, perhaps not thee holy grail of enterprise mobility, I hope it will be useful.  I will be presenting the report and then handing it over to the Smartsoft Mobile team to share Implementing SAP Enterprise Mobility in Fortune 500 Companies - 10 Lessons Learned.  You are invited to join the webinar by registering here.






***************************************************

Kevin Benedict, SAP Mentor, Mobile and M2M Industry Analyst

Phone +1 208-991-4410

Follow me on Twitter @krbenedict

Join the SAP Enterprise Mobility group on Linkedin:

http://www.linkedin.com/groups?about=&gid=2823585&trk=anet_ug_grppro Full Disclosure: I am an independent mobility consultant, mobility analyst, writer and Web 2.0 marketing professional. I work with and have worked with many of the companies mentioned in my articles.

Kevin’s Field Mobility News Weekly – Week of January 17, 2011

Kevin’s Field Mobility News Weekly is an online newsletter made up of the most interesting news and articles related to field mobility that I run across each week. I am specifically targeting information that reflects market data and trends.

Also read Kevin’s Mobile Retailing News Weekly
Also read Kevin’s Mobile Money News Weekly
Also read Kevin’s Mobility News Weekly

IMPORTANT! In the upcoming webinar, Implementing SAP Enterprise Mobility in Fortune 500 Companies-Ten Lessons Learned (January 25 and 27), Smartsoft Mobile will share the top ten lessons learned from implementing SAP enterprise mobility solutions in Fortune 500 Companies. If you are a systems integrator or an end user, you will value from learning what works and what doesn't work in deploying mobility solutions. This webinar will also include an overview of the enterprise mobility industry in 2011 by SAP Mentor Kevin Benedict.

********

A unique battery-operated, submersible device for automatic meter reading is now being used in the UK. The device simply clips on to the existing water meter in seconds and requires no modifications or costly re-engineering of the water meter.

http://news.thomasnet.com/companystory/Novel-Clip-on-Submersible-Device-Enables-Low-Cost-Automatic-Meter-Reading-841180

********

The Nevada Highway Patrol, a division of the Nevada Department of Public Safety, has chosen Janam's XM66 for use by all officers in the Patrol's thirty-seven statewide duty locations.

http://www.prnewswire.com/news-releases/nevada-highway-patrol-selects-janam-114119564.html

********

Jason Urso, CTO at Honeywell Process Solutions has identified four interrelated themes of innovation over the past few years. First, is mobility of devices and sensors. Second, is wireless technology as an enabler. Third, is the challenge for operators and personnel to convert data to useful knowledge. The fourth is the integration of various control layers—closing the gaps from distributed control systems to advanced control to safety to fire and gas systems.

Special Report: The Mobile Devices that Mobile Experts Use

What Would a Mobile Expert Do?

If you are a regular reader of this blog you know that I routinely publish interviews with enterprise mobility experts.  You also know that I often ask them about the mobile device(s) they carry.  In this report, I have gone back over 17 recent interviews and collected the data on my interviewees' mobile device ownership and use.
 
Mobile Device Ownership Data:

• 82% own iPhones
• 53% own BlackBerrys
• 24% own Androids
• 8% own Windows 7
• 82% own iPads

Primary Work Phone:

• 59% use iPhones for work
• 35% use BlackBerrys for work
• 0% use Androids for primary work phone
• 8% use Windows 7 for primary work phone

Primary Personal Use:

• 71% use iPhones as a personal or dual purpose phone
• 24% use BlackBerrys as a personal or dual purpose phone
• 0% use Androids as a personal or dual purpose phone
• 8% use Windows 7 as a personal or dual purpose phone

Interesting Statistics:

• 100% of Mobile Experts that use BlackBerrys at work own iPads
• 80% of Mobile Experts that use iPhones at work own iPads
• 50% of Mobile Experts that use BlackBerrys at work, use an iPhone for personal use
• 90% of Mobile Experts that use iPhones at work, use an iPhone for personal use
• 24% of Mobile Experts own Android devices, but nobody (0%) use them as their primary work or personal phone - they are demo phones or back-up phones only.

I realize this report consists of data gathered from only 17 mobility experts, but it is interesting data nonetheless.

Notice of Whitepapers:

• The Business Benefits of Mobile Adoption with SAP Systems
• ClickSoftware Mobility Suite and Sybase Mobility Solution
• Networked Field Services
• Mobile, The Next Big Thing for Business

***************************************************

Kevin Benedict, SAP Mentor, Mobile and M2M Industry Analyst

Phone +1 208-991-4410

Follow me on Twitter @krbenedict

Join the SAP Enterprise Mobility group on Linkedin:

http://www.linkedin.com/groups?about=&gid=2823585&trk=anet_ug_grppro

Full Disclosure: I am an independent mobility consultant, mobility analyst, writer and Web 2.0 marketing professional. I work with and have worked with many of the companies mentioned in my articles.

Kevin’s Mobility News Weekly – Week of January 17, 2011

Kevin's Mobility News Weekly is an online newsletter made up of the most interesting news and articles related to enterprise mobility that I run across each week. I am specifically targeting information that reflects market data and trends.

Also read Kevin’s Mobile Retailing News Weekly
Also read Kevin’s Mobile Money News Weekly

IMPORTANT! In the upcoming webinar, Implementing SAP Enterprise Mobility in Fortune 500 Companies-Ten Lessons Learned (January 25 and 27), Smartsoft Mobile will share the top ten lessons learned from implementing SAP enterprise mobility solutions in Fortune 500 Companies. If you are a systems integrator or an end user, you will value from learning what works and what doesn't work in deploying mobility solutions. This webinar will also include an overview of the enterprise mobility industry in 2011 by SAP Mentor Kevin Benedict.

********

According to global telecom equipment provider Ericsson, the number of mobile broadband subscribers reached a remarkable 500 million in 2010, and that number is about to double in 2011, bringing the total to an even billion.

http://www.readwriteweb.com/archives/mobile_broadband_users_hit_1_billion_in_2011.php?utm_source=feedburner&utm_medium=feed&utm_campaign=Feed%3A+readwriteweb+%28ReadWriteWeb%29

********

Over 40 percent of all Twitter posts are made via a mobile phone. This figure is up from 25 percent 12 months ago.

http://www.marketingweek.co.uk/3022093.article

Mobile Expert Interview Series: Sybase's Eric Lai

I have read many articles related to enterprise mobility over the past few months from Sybase's Eric Lai.  This is interesting for a number of reasons, 1) Sybase traditionally has not chosen to participate in the social media space, 2) Sybase has not traditionally had full time writers helping educate the public, 3) Sybase has rarely let employees share thoughts and insights publicly as Eric does, and 4) Eric Lai was a writer at Computer World for over five years and is a very good writer.

Sybase's Senior Writer
Eric Lai



For the above reasons, I thought it would be interesting to interview Eric.

Note:  These are not Eric's exact words, but rather my notes from our discussion.



Kevin:  Eric tell me about yourself.

Eric:  I lived in Washington state (Everett area) for many years.  Worked for Computer World for five years.  We have two young boys.  Moved to California nine months ago, where I am now Senior Writer for Sybase.

Kevin:  What mobile device(s) do you carry?

Eric: iPhone 4 (he left his iPhone 3 on the roof of his car in San Francisco), old company issued Dell laptop and a NetBook.  I was a BlackBerry user for many years, but love the iPhone now.  I want an iPad.

Announcing Field Mobility News Weekly

I have been writing several weekly newsletters over the past year and have come to realize that many of the articles and reports I read are of interest, but do not fit into my existing newsletter categories which are:

• Mobility News Weekly (general interest enterprise mobility numbers and news)
• Mobile Retailing News Weekly (mobile retail applications, mobile marketing, location-based services, etc.)
• Mobile Money News Weekly (mobile money, e-wallets, mobile payments, mobile security, mobile banking, etc.)
• M2M News Monthly (machine-to-machine, smart machines, smart grid and embedded wireless solutions news)

Many news stories and articles related to geo-tagging assets, geo-spatially aware mobile applications, RFID, rugged devices, CMMS (computer managed maintenance systems), FM (facility management), rugged tablets, field service automation, barcode scanners, utility applications, GPS vehicle, asset and fleet tracking, etc., are not adequately covered in my existing newsletters.  As a result, beginning this week I will be publishing a new weekly newsletter called Field Mobility News Weekly.

If you have news, stories, case studies, research, analysis, etc., relevant to this newsletter, please feel free to email it to me.



Download Whitepaper Here

 ***************************************************
Kevin Benedict, SAP Mentor, Mobile and M2M Industry Analyst
Phone +1 208-991-4410
Follow me on Twitter @krbenedict
Join the SAP Enterprise Mobility group on Linkedin:
http://www.linkedin.com/groups?about=&gid=2823585&trk=anet_ug_grppro

Full Disclosure: I am an independent mobility consultant, mobility analyst, writer and Web 2.0 marketing professional. I work with and have worked with many of the companies mentioned in my articles.

Kevin’s Mobile Money News Weekly – Week of January 17, 2011

Kevin’s Mobile Money News Weekly is an online newsletter made up of the most interesting news, articles and links related to mobile payments, mobile money, e-wallets, mobile banking and mobile security that I run across each week. I am specifically targeting market size and market trend information.

*******

IMPORTANT! In the upcoming webinar, Implementing SAP Enterprise Mobility in Fortune 500 Companies-Ten Lessons Learned (January 25 and 27), Smartsoft Mobile will share the top ten lessons learned from implementing SAP enterprise mobility solutions in Fortune 500 Companies. If you are a systems integrator or an end user, you will value from learning what works and what doesn't work in deploying mobility solutions. This webinar will also include an overview of the enterprise mobility industry in 2011 by SAP Mentor Kevin Benedict.

********

Mobile banking and mobile payments were pegged as two of Bank Systems & Technology's ten game changing tech trends for 2011. Consumers everywhere are flocking to banking services on smartphones, over text messages or through mobile browsers.

http://www.banktech.com/blog/229000115

********

Mobile banking use is expected to soar by nearly 55 percent un 2011. While 17.8 million consumers used mobile banking last year, 27.4 million are expected to use it in 2011, and 53.1 million consumers are forecast to adopt it by 2013.

http://money.cnn.com/2011/01/12/pf/saving/smartphone_dangers/

SAP, Pacific Gas and Electric and ClickSoftware

SAP Workforce Scheduling
 and Optimization

I have been reading recently about how the U.S. military is consolidating data centers around the world.  They want to reduce costs, but also have quicker and faster access to data in a unified view.  This morning I read with interest a case study on how Pacific Gas and Electric had similar goals and ambitions and what they did to accomplish them.
 

In the past PG&E coordinated crew schedules within the SAP project management application, and had dispatcher teams at each of their 67 local PG&E offices.  However, to improve on the efficiency of the scheduling, PG&E decided to consolidate the dispatching teams to work out of two regional remote management centers in Concord and Fresno, California.

Kevin's Mobile Retailing News Weekly - Week of January 17, 2011

Kevin's Mobile Retailing News Weekly is an online newsletter that is made up of the most interesting news, articles and links related to mobile retailing applications and mobile marketing applications that I run across each week. I am specifically targeting market size and market trend information.

IMPORTANT! In the upcoming webinar, Implementing SAP Enterprise Mobility in Fortune 500 Companies-Ten Lessons Learned (January 25 and 27), Smartsoft Mobile will share the top ten lessons learned from implementing SAP enterprise mobility solutions in Fortune 500 Companies. If you are a systems integrator or an end user, you will value from learning what works and what doesn't work in deploying mobility solutions. This webinar will also include an overview of the enterprise mobility industry in 2011 by SAP Mentor Kevin Benedict.

********

The results of a new report on U.S. consumers suggest retailers may want to focus advertising dollars on mobile shoppers, as more Americans are turning to their mobile devices and the mobile web to make purchases.

http://www.creativedepartment.com/news/advertising/mobile-shopping-exploding-us-new-report-finds-173900

********

While 2010 saw the emergence and popularization of a number of novel marketing techniques and devices, 2011 is expected to be the year businesses both large and small begin to grasp and make full use of these trends.

http://www.nebsmarketingstore.ca/news/business-marketing/marketing_projections_and_predictions_for_2011$1062.html

Data Overload in a Mobile and M2M World

Massive Real Time Data Feeds

Last February American helicopters were involved in a deadly attack that resulted in many Afghan civilian deaths.  Investigators have pointed to data overload as the cause.  The drone operators were simultaneously receiving dozens of secure text messages from the troops, radio exchanges with analysts and live video feeds from drones.  All of this information was coming in real time at such volume that the operators were not able to process it quickly enough and bad decisions were made and executed upon.

Military officials are trying to determine what they can do to fix or improve the weak link in the data processing chain, which is the human link.  In earlier blog articles I have shared that there were similar findings in the Gulf of Mexico accident and resultant oil spill this past summer.  Hundreds of sensors on the oil rig were reporting data in real time, predicting trouble.  The problem was that the data was coming in at such volume that humans were not able to process and understand the full meaning of it in time to prevent the tragedy.