Kevin Benedict is a TCS futurist and lecturer focused on the signals and foresight that emerge as society, geopolitics, economies, science, technology, environment, and philosophy converge.
Gartner on Appforge
http://blog.gartner.com/blog/comminn.php?itemid=2147
Gartner's advice - "...develop a contingency plan for what you'll do if AppForge ceases to be viable, and be prepared to activate that plan some time in the next three months."
MobileDataforce is here to help with contingency plans.
Rent a Mobile Handheld PDA or Handheld Computer
Appforge Discussion Group
http://81.149.78.146/Appforge/default.asp
Ruggedized Digital Cameras and Windows CE
Two Technologies has an interesting product strategy with their Jett-Eye handheld PDA. They have in effect created a ruggedized digital camera in the form of a handheld PDA. Their product marketing emphasizes the camera features as its most distinctive component.
Take digital color pictures in the field. Capture data on the go. Seamlessly connect with the office. Simultaneously increase field service productivity, improve customer service, and turbo charge your profits—all while improving your customer relationships. This complex scenario is now made simple with the JETT•eye. It was designed to make all of this possible at an affordable price point.
Rugged True-Camera-System- 5.17 MP color CMOS Sensor (4MP processed)
• Camera System scans bar codes and processes digital images with auto-focus and illumination
One no longer must settle for a 1.3 megapixel camera in a handheld PDA.
We at MobileDataforce get requirements weekly from companies asking for digital image integration within their mobile data collection applications. Projects involving asset management, conditional assessments, inspections, work orders, quality assurance and law enforcement and compliance often require as must data collection as possible. High resolution cameras just enhance this capability.
Furniture Delivery & Mobile Handheld PDA Solutions
- They first scan all boxed furniture as they load it into the trucks. This allows the office to see where any piece of furniture is at any time.
- The scan is synchronized with the enterprise database and the addresses of the delivery location and the customer information is pulled down to the handheld computer.
- When they unload the furniture at the delivery location, they scan the bar code on the label of the boxed furniture and fill out an electronic delivery form on the handheld computer with the deliver driver's name, date and time stamp on it.
- They carry the boxes into the house and remove the furniture from it.
- They inspect the furniture for damage
- They ask the customer to inspect the furniture for any damage and then sign their digital signature on the Intermec bar code scanner screen.
- Any identified damage that is documented activates an additional "damage report" form on the handheld computer.
- The driver also signs his name on the screen to verify his delivery.
- The Intermec bar code scanner synchronizes the data via GPRS back to the enterprise database.
- Any changes to the driver's routes or deliveries are synchronized out to the driver's handheld computer and a pop-up window with an alert bell informs the driver of a new dispatch.
The above list contains a good example of how to effectively use handheld solution for the following:
- proof-of-delivery
- scheduling of deliveries
- near real-time dispatch
- near real-time notification of deliveries
- near real-time notification of route progress
- inventory tracking
- damaged goods inspection and reporting
- work order management
The problem - the delivery man still had me sign 4 copies of paper forms. What was that all about? 2 copies of delivery forms, and 2 customer service forms verifying there was no damage to the furniture upon delivery. I also had to sign my initials verifying the time of delivery. I asked him if the handheld computer saved him time and he answered no and that it added time to the delivery because he must climb into the back of the truck and scan all of the bar codes before leaving the warehouse, and scan then all again upon delivery....plus fill out the same information on paper forms. OK, that is a problem.
The delivery company had not integrated many of the associated business processes yet. They had made a good first step, but they needed to get all the paper forms on the handheld. The driver does not want to carry a handheld computer in one hand, and a stack of papers in the other. You want to reduce work, not add another layer of it.
The furniture delivery company had automated part of the process (dispatch and proof-of-delivery), but not the customer service forms and the furniture company's inspection reporting documentation.
A complete integration of business processes would have all the data collection requirements for all the various third parties on the same handheld device. The device would synchronize the data back to the office and all the relevant "data" would be forwarded to the appropriate business partners and integrated with their IT systems. This solution would save a great deal of delivery time, internal staff resources and paper.
Appforge Selling Off Pieces
Appforge's website URL now re-directs to Oracle. Last week I heard that Appforge sold their customer list to a different software company, and now their website domain to Oracle?
If there were any kind of value in the Appforge business plan, it seems they would have kept the customer list and website domain together and sold them as a package. The customer list is a key asset and represents their marketing and sales efforts since 2001. Their web domain name is their key marketing real estate. Separating them seems to represent there was minimal value in the business. Anyone looking for used cubicles, desks, computers and chairs?
If this is true (I read it on the internet so it must be), they are truly selling the company in pieces rather than to a company looking to support the product line and customer base.
Thanks for the news Arfur C!
Appforge Strategy vs Mobile Software Platform for PDAs, Smartphones and Handhelds
- Graphical development environment for designing and configuring mobile applications
- Embedded mobile databases
- Embedded synchronization database server
- Embedded synchronization technology
- Database integration manager
- Deployment manager
- User manager
- Application manager
I recognize that some Appforge developers prefer programming mobile solutions from scratch, but many companies simply want to get a powerful, proven mobile solution running in the field as fast as they can. So if getting a powerful, proven mobile application deployed in the field is your priority, I would encourage you to consider using an existing mobile software platform.
Here are a few additional articles that further discuss mobile software platforms:
http://www.mobiledataforce.com/ceoblog/2007/01/mobile-platforms-for-enterprise.html
http://www.mobiledataforce.com/ceoblog/2006/11/mobile-software-platform-thoughts.html
http://www.mobiledataforce.com/ceoblog/2006/11/managing-mobile-software-deployments.html
http://www.mobiledataforce.com/ceoblog/2006/10/mobile-software-platforms-and.html
Printek's FieldPro Printer for Use with Mobile Handheld PDAs
MobileDataforce's PointSync Mobility Platform printing module enabled them to connect via cable or bluetooth to these kind of rugged mobile printers.
Other MobileDataforce customers need a portable mobile printer that prints on standard sized paper forms and often turn to mobile printers that are designed to stay in the vehicle like the HP 450. The big difference is this printer is portable and lightweight, but is not designed to be wearable on a belt and suffer the effects of rain and dust. Here is HP's description -
- High-performance printing virtually anytime, anywhere with photo-quality resolution, minimal, user intervention and a wide range of wired and wireless connectivity options, including Bluetooth wireless technology.
Often our customers want to leave a paper forms at their customer's location such as a completed "service request" or a "proof-of-delivery" form. If their vehicle is close to their worksite, an HP 450 may be sufficient, but if you need a ruggedized mobile printer that operates on batteries, fits on your belt and is connected via bluetooth with your handheld computer, then the Printek FieldPro is a great option.
MobileDataforce® Expands in Asia with New Singapore Reseller
“MobileDataforce’s PointSync Mobility Platform will bring tremendous value to our target market in Asia,” says John Gong, Managing Director of NetCob Technologies. “Increasingly companies are looking to enterprise mobility solutions to more efficiently capture data in the field. MobileDataforce’s mobile software solutions offer the most flexible and innovative technologies to securely and cost effectively mobilize business processes.”
The PointSync Mobility Platform is an enterprise class solution used to rapidly design, develop and deploy business critical mobile applications for use on smartphones, industrial handhelds and PDAs using the Windows Mobile OS. It is architected to provide database centric mobile applications with bi-directional synchronization, connectivity, security and enterprise database integration all within one software platform.
About Netcob Technologies Pte Ltd
NetCob Technologies Pte Ltd, http://www.netcob.com/, focuses on cutting edge technologies to help their customers create lasting value. Their charter rests on their capability to conceptualize and conceive IT solutions that will enable their customers and partners to maintain focus and grow their businesses.
About MobileDataforce
MobileDataforce is a global leader in the development of high performance software solutions for use on mobile handheld computers. Privately held, MobileDataforce was founded in 2000 and its software solutions are sold worldwide through direct and Value Added Reseller (VAR) channels. For more information, please visit our website at http://www.mobiledataforce.com/.
More on Appforge's Demise
Appforge's original business plan seemed to assume that the business community would adopt the Palm and the Symbian operating systems in significant numbers, but that simply did not happen. Companies that were seeking to mobilize business solutions were using Windows Mobile or Windows CE operating systems. This left Appforge with only the Microsoft developer community as a sizable target market, and this community tended to stick with the Visual Studio and .NET development environment for programming tools.
Appforge found themselves competing head-to-head with Microsoft's VB .NET. At some point the VC funding stopped and Appforge failed to find a buyer. Now that they have shut the doors, rumor has it they are selling off the remaining company assets brick by brick.
MobileDataforce offers an alternative approach to mobile solution development. They develop RAD tools (rapid application development tools) for quickly designing, developing and deploying mobile solutions with minimal programming required. They target enterprises who are mobilizing their business processes on the Windows Mobile and Windows CE operating systems.
Dead - Dell Axim Handheld PDAs
http://blog.wired.com/gadgets/2007/04/dell_kills_pda_.html
Inspection Failure & Handheld PDAs
If you were an elevator in Broward County, Florida - you could fail the following inspections: 7010, 7900, 7020, 7040, 7060, 7030, 7050, 7070, 7090
In each of these inspections - you could end up in violation in so many different ways. You could receive "Danger Sign", "Ascending Car Over Speed", "Alarm Bell", and "Door Closing Speed" violations.
In a juvenile corrections facility you could fail the nightly bed check inspection.
Termites, mold, water, soil, food, vehicle, safety, OSHA, fire equipment - there are thousands of different inspections you could likely fail at any point during the day.
In the electrical utility industry you could fail the following inspections before lunch:
Padmount transformer inspection
Manhole inspection
Pothead inspection (don't ask)
Vault (Substation) inspections
Station inspections
Padmount station inspections
Pole inspections
As-built data collection
Line patrol inspections
Ground rod inspections
Underground Splice inspections
Network secondary transformer inspections
Underground secondary network inspections
Customer equipment inspections
Sub-transmission insulator inspections
Switching center inspections
Farm metering inspection
The thing all these inspections have in common is that you can fail them all on a handheld PDA using inspection software, and the failure can be synchronized wirelessly back to the central database where your wife can immediately be notified.
Psion Teklogix's WorkAbout Pro Handheld and RFID
Water Proof Handheld PDAs
Re-engineering Business Processes with Handheld PDA Solutions
- Companies rarely understand the full extent of the changes mobile software solutions will bring to their organization
- Most mobile software projects start small and have a very limited user base and business focus
- As the users begin to test and adopt the new mobile software solutions, they most often expand the project as they quickly recognize the efficiencies that can be gained by using mobile software solutions that are tied into corporate database applications
- There is usually some point about 80% through the mobile software development project when there is a loud "AHA!" that echos the halls of our clients' offices - they get it. They can see beyond their immediate project to the potential of mobility
- Mobility is a process - a company may start with mobile phones, then move on to email syncing & SMS, then full bi-directional synchronization of corporate data to mobile handheld computers and specialized mobile software applications
- Companies may start with mobilizing their field service technicians, but rapidly expand to mobile CRM, mobile shipping and inventory status, mobile asset management, quality assurance inspections and reporting, real-time mobile business analytics for the management team, route accounting and proof of delivery for the truck (or lorry) drivers. The more the company learns, the more they realize the benefits of mobile data solutions
- If a company has started down the path to mobilizing their operations and business processes, but have chosen to hardcode or custom program each of these processes as separate projects - they will quickly realize their error in not starting with a full mobile software platform
- The mobile software platform - is a server based product that supports a standardized way of designing, developing and deploying multiple mobile software projects in a manner that is easily learned and supported by IT
- Once the mobile software platform (the PointSync Mobility Platform is one option) is in place, all IT developers, consultants and technical support personnel can be trained on the same platform and method for efficiencies and speed of development
- The mobile software platform supports the design, development, deployment, support, version control of applications, publishing of applications to mobile devices, data security configurations, database integrations and much more
The key concept in this process is to start with a mobile software platform - this enables you to build up and support large numbers of mobilized business processes and projects in the same efficient manner. If a company chooses to custom build every project from scratch, the efficiencies of development and support will never be realized.
Appforge in Trouble
Information on MobileDataforce's PointSync Mobility Platform (shown in the picture above) can be found here. 30-day trial versions are available upon request.
Intermec CN3 Mobile Handheld PDA
This week I have written about several new "light industrial"
handheld PDAs and industrial strength handheld computers including the Dolphin 7600 and Symbol's MC35. Today I want to highlight another new handheld PDA, this time from Intermec. It is called the CN3, uses Windows Mobile and is pictured here.
The trend is readily apparent - the ruggedized handheld PDA manufacturers have recognized the need to develop specialized hardware for mobile field workers. Workers that need a light weight device with a combined mobile phone and a handheld PDA so they can communicate both voice and enterprise data from their handhelds while working at remote locations and jobsites.
These categories of handheld computers align nicely with MobileDataforce's focus on the mobile worker and their need for specialized mobile software applications.
Dolphin 7600 - Mobile Handheld PDA
RFID Solutions on Handheld Computers and PDA at MobileDataforce
We have implemented RFID ear tags on cattle, we have implemented a number of asset tracking applications, and now we are reviewing a project to add RFID tags to shopping carts. How interesting!
Symbol MC35 - More Smartphones and Handheld PDAs
Warnings for Companies Considering Mobile Handheld PDA Business Solutions
Here are some issues to consider:
- Is your mobile solution going to be upgraded every year as mobile operating systems and handheld computers are upgraded?
- Who is going to be your in-house expert on the latest mobile operating systems and how to support them? It will take an investment of resources to stay current.
- When you buy new handheld computers or PDAs, they are generally sold with only the latest most current operating system on them. So how can you buy new handheld computers, unless your mobile solution can run on the latest operating system. Over the life of your mobile software application you may need to upgrade the OS many times.
- Often a business unit funded the original mobile software application development project. Are they willing to continue funding your mobile operating system upgrades each year. The answer is most often NO! So how can IT support it after the first year?
- One solution to prolonging the life of a mobile software application is to pre-purchase all the handheld computers or PDAs you will ever need. This will ensure that you have the supported hardware and supported operating system available to you over the life of your mobile software application. But let's be real....who is going to fund a pre-purchase of all the hardware you will ever need? No business unit I have ever met. If you find one, let me know...I would like to sell them all the mobile software they will ever need in the future as well.
The most reasonable approach to keeping current with mobile operating systems and the latest handheld computers and PDAs is to develop your mobile handheld application on a supported mobile software platform like MobileDataforce's PointSync Mobility Platform. Why? MobileDataforce and other companies that author mobile middleware and mobile development platforms committ to keeping them current on the latest supported operating systems - so you don't have to. The cost of the operating system updates/upgrades are generally covered in your annual support contract. Companies like MobileDataforce employ legions of software developers who are paid to be experts on mobile operating systems and how to keep mobile middleware and mobile software platforms current and updated.
Mobile Clinical Assistant and Inspection Software
SoMo 650 Socket's New Mobile Handheld PDA
How to Develop a Slow and Unreliable Mobile Software Solution for Mobile Handheld PDAs and Smartphones
- Make sure you purchase the slowest available processors on your handheld PDAs
- Develop your mobile software applications in complete isolation from your real world working environment - chance and fate make life interesting if not entertaining
- Make sure you purchase the least amount of memory possible on your chosen PDA
- Purchase outdated and end-of-life handheld PDAs (try eBay)
- Develop new mobile solutions to run on old operating systems (try pocket pc 2002 or 2003)
- Choose a dial-up modem option for synchronizing your PDA (forget wireless broadband)
- Develop mobile solutions that assume you will always have good wireless carrier coverage
- Make sure if you lose wireless coverage, that your mobile software application is useless
- Take your existing desktop server application and force it to run on your PDA
- Don't filter the data you want to synchronize from your Oracle or SAP databases, just download the entire corporate database to your handheld PDA
- Don't synchronize only "changed" data, download the entire corporate database each time you synchronize
- Make sure if your connection is broken, you start the entire synchronization process over again - none of this starting where you left off sissy stuff
- Don't consolidate your enterprise data into one simple mobile synchronization "view", leave the data in dozens of different databases and database tables spread liberally around your IT ecosystem - this proves your courage and fortitude
- Don't bother optimizing your application for mobile environments
- Maximize the amount of encryption and security you use on every aspect of your mobile solution - with enough security and encryption you can slow the data synchronization down to a mere trickle
- Make sure you have all your mobile workers synchronize their handheld PDAs at the same time in batch mode
- Hard code your mobile software solution to work only on one specific handheld PDA that can only synchronize with your backend database in one specific manner
- Ensure that the software programmer that develops your mobile software application is ambitious and feels he/she is under paid and under appreciated, and/or their green card is about to expire
- Develop your own synchronization middleware...so what if other software companies have spent the last 15 years perfecting it...no time like the present to begin your own 15 year odyssey.
- Make sure this is your first time developing a mobile software solution - it brings out the pioneering spirit
- Give yourself some unrealistic development time frames - make sure you commit to these time frames publicly and in the presences of senior management. Make sure that senior management then develops their business strategy around the dates you provided
- Don't include testing and debugging time in your project plan...you need to cut corners somewhere
- Documentation is only for forgetful minds, don't waste your time here
- Purchase all your handheld PDAs before you develop your mobile application. Purchase enough to last the next 8 years. Who knows how long they will be available on the market and you don't want to re-develop your mobile software application for new operating systems and features
- Allow your mobile workers to download all the games, music and videos they want onto their handheld PDAs
- Don't standardize on a particular operating system or handheld PDA specification - it will stifle creativity
Handheld PDAs in the Kitchen
I walked over to the kiosk and noticed a synchronization cradle sitting next to a connected desktop computer with a flat panel monitor. I noted that the Symbol PDA had a built-in barcode scanner, monochrome screen and was running the Palm OS. I walked slowly around the kiosk, pretending to be captivated by the flexible cutting boards, but I was really trying to determine the purpose of the handheld computer. I noted that the Symbol PDA was their low-end ruggedized device, and that it seemed to be positioned for the use of their customers, not for their own internal inventory purposes. I imagined I was Sherlock Holmes out to solve a case and reached for my pipe.
I nonchalantly picked up a wooden spoon with a price tag of $49 and pretended to be fascinated by its craftsmanship. I looked closer at the kiosk and noted a sign mentioning the registration of gifts. That's IT! The Symbol PDA was used by people wishing to create lists of over-priced gifts, they would never think to buy for themselves. They would scan the barcodes on all the exotic wooden spoons and then synchronize the list to the kiosk computer. Once the products were in the database application, anyone could access this list over the internet. Wow! So much technical ingenuity from a kitchen supply store!
I best finish blogging and return to carving wooden spoons.
Interviews with Kevin Benedict
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Futurist David Espindola’s new book has just been released, "Soulful: You in the Future of Artificial Intelligence." Alex Whittin...
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I had a great time participating in the filming and development of a 10 minute film on digital twins recently. Last week was its premier at...
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In this deep dive with Munich Re (Groups) cybersecurity expert Bob Parisi, we learn how the insurance and reinsurance industry develops poli...