The Mindset of a Digital Winner
I recently presented my views on how to succeed as a digital leader to over one hundred retail executives in Asia. They seemed to find it useful, so now I am sharing them here in an article format in the hopes that others might benefit. The content is my synthesis of findings that are derived from many different research projects and hundreds of interviews I have conducted with executives. Digital winners think differently about digital innovations. They quickly recognize how new innovations can offer benefits. They expect and look forward to finding and capturing competitive advantages in new trends and technologies. They expect, at a higher level, to receive positive ROIs from their investments in new innovations. They are both more optimistic and enthusiastic about emerging technologies and possibilities. They are honest about their digital maturity, and where they are failing to keep up with change. Digital laggards, on the other hand, are slower to understand how new digital