The Role Big Data Plays with the Real-Time Enterprise, Mobile Strategies and Field Services

Time-Space Compression
I have been engaged in a lot of research and writing of late on business transformation made possible by the advent of the real-time enterprise, Big Data, mobile strategies and field services.  I could have added social and cloud as well, but you have to stop somewhere.  I find these subjects fascinating, because we can see their impact on both our personal lives and our businesses daily.

On Tuesday, December 18th at 11 AM EST I will be sharing this research in a live webinar along with Mike Karlskind, VP of Service Optimization Strategies at ClickSoftware.  I invite you to join us! Registration information can be found here - http://go.clicksoftware.com/role-big-data-plays-with-real-time-enterprise-mobile-strategies-and-field-services.html?utm_source=December18thWebinarKB.

The topics I will be covering are:

  • Business transformation
  • Real-time enterprises and Big Data
  • Data driven decision making
  • Location based services
  • Predictive analytics
  • Time-space compression
  • Dromology (the science and logic of speed in field services)
  • Chronostrategies - time strategies in field service
  • Revolution in Commercial Affairs - collecting data, analyzing data and communicating data
  • The value of infonomics

  • I believe we are seeing an intriguing transformation today in business.  Time-space compression enabled by mobility, social networking and real-time business analytics have forever changed the way business will be conducted.  I look forward to exploring this subject with you on December 18th.
      
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    Kevin Benedict, Head Analyst for SMAC, Cognizant
    Read The Future of Work
    Follow me on Twitter @krbenedict
    Join the Linkedin Group Strategic Enterprise Mobility
    Full Disclosure: These are my personal opinions. No company is silly enough to claim them. I am a mobility and SMAC analyst, consultant and writer. I work with and have worked with many of the companies mentioned in my articles.

    Smart Grids, ERP, Big Data and Mobility

    Every Tuesday I publish a newsletter entitled M2M News Weekly.  I try to find all the interesting data that is reported on The Internet of Things and M2M (machine-to-machine) each week and then share it with a link to the original article.  This week one of those items was Cognizant's Smart Meter Management Platform (SMMP).  This platform enables utilities, using a smart grid, to turn on and off the utilities remotely for homes and businesses based on their status, plus a lot of other interesting things.  I am the Head Analyst for SMAC (Social, Mobile, Analytics and Cloud) for Cognizant, so this news was particularly interesting to me. There is a PDF available on this topic here.

    The SMMP solution utilizes an industry standard called MultiSpeak for integration between the smart grid, SMMP and a utility's ERP.  Here is the clever part, the ERP is remotely turning on and off electricity based on information in the ERP.  However, this is only the start.  The vision for smart grids is much larger.  Here is how Wikipedia explains it, "A smart grid is an electrical grid that uses information and communications technology to gather and act on information, such as information about the behaviors of suppliers and consumers, in an automated fashion to improve the efficiency, reliability, economics, and sustainability of the production and distribution of electricity."

    Once you have a smart grid in place you have access to massive amounts of data from all the smart meters.  The next question is what to do with the data?  Going back to Wikipedia's description you would:
    • improve efficiencies
    • improve reliability
    • improve utility economics
    • improve the sustainability of production and distribution
    That is great for the utilities, but the vision is also to make this Big Data available to customers as well.  That way end customers can more effectively manage their own energy consumption.  Smart grid data can be analyzed and made available to end customers through web portals and even mobile applications that enable people to look at real-time energy consumption.  Once the real-time data is available, the next step is to enable end users to access their facilities management software and/or home automation systems and to be able to adjust energy consumption remotely.

    Utility companies are also interested in looking at the overall smart grid data.  They may want to adjust their prices based on the Big Data analysis and charge more for peak hours than off peak hours with the intent of influencing the consumption and behavioral patterns of their consumers.  If they can motivate consumers to reduce their energy consumption during peak hours, then the utilities can support more customers without developing more energy generation capacity.  This has the potential of saving utilities billions of dollars.  Now that is an ROI!

    I have also read about companies allowing utilities to manage the operations of large numbers of irrigation pumps in California, so they schedule them to run at different times rather than all at once.  This enables the utility to even-out the energy consumption rather than having such high peak consumption times.

    The challenge, however, is that many utilities have used stimulus money to implement smart grids, but they have not completed the solution by connecting remotely to the smart meters and then integrating the smart grid with analytics and their back office solutions.  Without communication and integration the smart grid is not smart.  

    Big Data and business analytics play a big role in the smart grid vision.  Once a smart grid is operable, real-time analytics need to be watching it for signs of meter tampering, communication problems and effectively managing the distribution of electricity.  This is the role Cognizant's Smart Meter Management Platform plays.

    I have this vision of using gamification so neighborhoods could compete for lowest average energy consumption per residence in order to win awards.  That would be very cool!
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    Kevin Benedict, Head Analyst for SMAC, Cognizant
    Read The Future of Work
    Follow me on Twitter @krbenedict
    Join the Linkedin Group Strategic Enterprise Mobility
    Full Disclosure: These are my personal opinions. No company is silly enough to claim them. I am a mobility and SMAC analyst, consultant and writer. I work with and have worked with many of the companies mentioned in my articles.

    Mobile Health News Weekly – Week of December 2, 2012

    The Mobile Health News Weekly is an online newsletter made up of the most interesting news and articles related to mobile health that I run across each week.  I am specifically targeting information that reflects market data and trends.

    Also read Enterprise Mobility Asia News Weekly
    Also read Field Mobility News Weekly
    Also read M2M News Weekly
    Also read Mobile Commerce News Weekly
    Also read Mobility News Weekly

    Massachusetts General Hospital has developed the world's smallest cancer diagnostic system, leveraging a smartphone that has proven to be "game changing technology" for the detection and spot diagnosis of the disease. Read Original Content

    Slightly more than half of adults with cell phones have smartphones, and a new report from Pew Internet indicates the mobile health market has increased: one in three cell phone users have used their phone to look for health information. Read Original Content

    Three million people in England are set to get access to telehealth by 2017, under government plans to firmly push the NHS into the digital era and become a global leader in the field. Read Original Content

    Antenna Software provides a complete cloud-based enterprise mobility suite that enables both IT pros and business executives alike to create and manage mobile apps, websites and content across the entire business.  This newsletter is sponsored in part by Antenna Software.

    Recently Spyglass Consulting conducted in-depth interviews with more than 100 nurses to determine smartphone adoption and usage among the group. About 69 percent of the hospitals interviewed for the survey had nursing staff using smartphones on the job that the facility’s IT department were not willing to support on the hospital’s network. Read Original Content

    A surgeon in Indiana performed the first operation in the state Tuesday with an iPod-based navigation system that allowed him to check his surgical incisions and decisions, doing more accurate and less invasive work. Read Original Content

    A new charge-capture feature in ADP's AdvancedMD iPad app allows doctors' practices to streamline their workflow by tracking billing on a mobile device. Read Original Content

    The 2nd Annual HIMSS Mobile Technology Survey, released this week, examines the trend towards the integration of mobile technology in the clinical setting.  Results indicated that 93 percent of physicians use some sort of mobile device daily, and 80 percent use the technology to directly influence and improve patient care. Read Original Content

    According to market research firm GlobalData, the worldwide mobile health market will reach $11.8 billion by 2018, up from just $1.2 billion in 2011. Read Original Content

    Mobility News Weekly – Week of December 2, 2012

    The Mobility News Weekly is an online newsletter made up of the most interesting news and articles related to enterprise mobility that I run across each week.  I am specifically targeting information that reflects market data and trends.

    Also read Enterprise Mobility Asia News Weekly
    Also read Field Mobility News Weekly
    Also read M2M News Weekly
    Also read Mobile Commerce News Weekly
    Also read Mobile Health News Weekly
    Also read SMAC News Weekly

    Google's Android and Apple's iOS continued to pull away from the competition in October 2012, combining to control 87.9 percent of the U.S. smartphone market according to a new report issued by digital research firm comScore.  Read Original Content

    The mobile phone market is a growth industry, but according to the latest IDC report growth for 2012 is predicted to be only 1.4 percent compared to last year. More than 1.7 billion mobile phones will ship this year with the number expected to reach 2.2 billion in 2016. Read Original Content

    The bad blood between Apple and Samsung is turning into a classic tech battle.
    That Apple fights on with Samsung, but settled with HTC makes sense. In stores Samsung is without a doubt the single biggest threat to Apple, according to Ben Wood, director of research at CCS Insight.  Read Original Content

    Founded in 1979, DSI is a global provider of Enterprise Mobility Solutions®, helping companies worldwide increase productivity and profitability regardless of data source, device type, operating system or network connectivity.  DSI serves clients globally through its offices in Australia, Canada, China, France, Hong Kong, India, Japan, Singapore, the United Kingdom and the United States.  This newsletter is sponsored in part by DSI.

    According to Research and Markets, the global Smartphone industry is highly concentrated such that the combined revenue share of Apple and Samsung is expected to have reached around 60 percent and the combined profit share around 95 percent in 2012.  Read Original Content

    Based on SMB Group market survey, smartphone use in the Philippines has grown tremendously by 316 percent in 2012 since it was introduced in the market just a few years back.  Read Original Content


    Nokia’s flagship smartphone is a remarkable handset, which runs Microsoft Corp.’s Windows Phone 8 software, has got to be the best $100 phone you can buy, with an excellent camera, a big, beautiful video screen, and snappy 4G LTE data downloads.  Read Original Content

    HTC said it will not bring its mid-range Windows Phone 8S device to the U.S. market, and will instead put all of its marketing efforts behind the high-end Windows Phone 8X.  Read Original Content

    Taiwan's HTC Corp. remains the fifth largest mobile phone maker in the United States but has lost market share to Samsung Electronics Co. and Apple Inc., according to data compiled recently by the research firm comScore.  Read Original Content

    Kevin Benedict’s What’s New in HTML5 – Week of December 4, 2012

    Max Katz of Tiggzi brings his perspective to the native vs. web apps topic, stating there are advantages to each, and hybrid apps offer many of the advantages of both approaches.  Read Original Content

    NonStop Games' Henric Suuronen feels some of the recent criticisms of HTML5 were deserved and some were not, and states that despite its bad publicity, HTML5 is still a viable platform for games.  Read Original Content

    Microsoft has been working with a number of companies to optimize select HTML5-based sites to function better on Internet Explorer 10 and Windows Phone 8.  Read Original Content

    Men’s magazine GQ has given their British site a new look – the new gq-magazine.co.uk is built in HTML5 and includes new features and updated sections.  Read Original Content

    In dotMobi’s “Ten Questions to Answer Before Developing Mobile Web Tactics”, marketing manager Martin Clancy addresses whether businesses should just concentrate on native apps by stating that a mobile app is not a full mobile strategy.  “Right now, the mobile web is the only way to reach your entire audience in one fell swoop and updating your site is seamless.”  Read Original Content

    With an estimated 60 percent of corporations implementing BYOD strategies, multiple types of mobile devices may be in use within one corporation. As it may be too expensive to build native apps for all devices, HTML5 and jQuery Mobile technologies enable developers to build mobile cloud apps once for use on many different devices.  Read Original Content



    Knitd, an HTML5-based web app planned for launch in the U.K. in 2013, will offer readers the chance to buy individual articles via a micropayment system.  Read Original Content

    Online music streaming service Grooveshark has launched a mobile website  coded in HTML5 that offers its music library online for free.  Read Original Content

    Ben Savage, founder of Spaceport.io, explains why he feels HTML5 didn’t meet the high expectations set in 2011 in “Why HTML5 Provided More Tricks than Treats in 2012” featured in VentureBeat.  Read Original Content

    California-based startup Famo.us has developed a new approach to developing HTML5 apps to work on varied devices including tablets, cars, televisions and smartphones.  Read Original Content and Read More Original Content

    Interviews with Kevin Benedict