Growing a Business Using Mobile Handheld PDAs


One of the major reasons small service companies call MobileDataforce is to investigate our mobile field service solutions for use on mobile handheld PDAs and smartphones and to try to understand how they can grow their business without adding additional administration resources and costs. This is the age old problem of how do you grow beyond the capabilities of the immediate owner/manager. The answer is to automate the business processes that are related to field services.
  1. Use wireless dispatching of service orders

  2. Synchronize completed service orders directly to the office accounting system

  3. Accept digital signatures on service orders completed in the field

  4. Use a mobile printer to print completed work orders

  5. Use time tracking on the handheld computer to monitor the time spent on each job

  6. Track inventory used on the handheld computer and have this information synchronized to the office so all parts and equipment usage is tracked

  7. Include a customer survey on the handheld device and associate the survey with each work order

  8. The handheld computer can remind the service technician to upsell warranties, maintenance programs and new upgraded equipment sales

MobileDataforce Acquires Treetop Technologies to Increase Capacity for Developing Mobile Software Solutions

MobileDataforce Acquires Treetop Technologies

Acquisition supports strategy for rapid growth in the enterprise mobile software applications markets for handheld PDAs and Smartphones

Boise, Idaho— January 30, 2008MobileDataforce® a leading provider of business critical mobile software applications for handheld PDAS and Smartphones announced today it has acquired privately-held Treetop Technologies of Boise, Idaho. Financial terms were not disclosed.

The acquisition of Treetop Technologies extends MobileDataforce’s portfolio of services to include enterprise database and web design, development and integration. “These are skills that are in high demand by our medium to large mobile application customers.” says Kevin Benedict, CEO of MobileDataforce. “MobileDataforce is experiencing rapid growth around the world and as our mobile software development projects for handheld PDAS and Smartphones grow in size and complexity, the talents of the Treetop Technologies’ team will become critical to our future success and growth plans. This move continues to reinforce our goal of providing complete mobility enablement solutions that extend from the office to the field.

Treetop Technologies was ranked as Inc. Magazine’s 18th fastest growing software company in America in 2005. Their client list includes multi-national Fortune 500 companies, technology-based firms and various public entities. Treetop Technologies has provided services and support for projects ranging from mission critical manufacturing systems to complex business solutions. “Combining Treetop Technologies with our 11 years of experience developing enterprise applications with MobileDataforce’s exceptional growth in the mobile application market will create one of the world’s leading mobile solutions companies,” explains Jason Crawforth, CEO of Treetop Technologies.

The acquisition was successfully managed and executed by Nick Miller and team at Hawley Troxell Ennis & Hawley LLP in Boise, Idaho.

About MobileDataforce
MobileDataforce is a global leader in the development of enterprise class mobile software development platforms and mobile business applications for use on handheld computers, PDA phones, Tablet PCs and laptops. MobileDataforce is a fast growing company with offices in Europe, North America and in Australia to support their expanding customer base and sales channels. Privately held, MobileDataforce has been mobilizing business processes since 2000. For more information, please visit our website at http://www.mobiledataforce.com/news/www.mobiledataforce.com.

Energy Efficiency & Handheld PDAs and Mobile Software Solutions


Our team in the UK has been working on various large mobile energy and water efficiency inspection applications for the last year. MobileDataforce is now being approached in the USA by a number of electrical and water utilities seeking our help developing mobile software applications that can be used for home inspections to determine where both electricity and water can be saved.
Yesterday, I received a flyer from our local electrical utility asking for homeowners to subscribe to a service that allows the electrical utility to inspect their air conditioning units, and then apply a piece of monitoring equipment that allows the utility to regulate the use of the unit during peak times in the summer. I am not necessarily comfortable with a outside entity running my air conditioning unit from a distance, but I understand their need to start taking steps to better manage the use of electricity for conservation purposes.
The bottom line - they need MobileDataforce's mobile handheld inspection software for energy efficiency inspections, and our mobile work order software for dispatching field service technicians. We have a lot of experience in this area and it provides a great service to our communities.

Mobile Solutions for Handheld PDAs and Tablet PCs in China


Two of our PSO (professional services organization) team members returned on Saturday from a 10 day trip to China where they were working on a mobile software project for Quality Assurance and Reporting. The quality of the manufacturing is very important to the buyer in the USA, so having good inspection software and reports are required to be gathered at the point of manufacturing in China and the data is sent around the world for review and storage in California. The mobile software applications can be configured to work on mobile handheld PDAs or Tablet PCs.
This is a very complex mobile solution, one of the most challenging we have implemented, but the satisfaction of having safeguarded products used by millions is worth it.
This is just one example of the many large international mobile software projects MobileDataforce is currently working on to mobilize various business processes for our enterprise customers.

Chain of Custody with MobileDataforce's Mobile Handheld PDA Software Solutions

Our professional services team has just completed a very powerful mobile software application for, use on handheld PDAs, that provides a "chain-of-custody" solution for delivering medicine primarily to African and South American locations. The specific application that we just delivered tracks the delivery of AIDs medicine from the warehouse to the clinic.

One of the big challenges faced by organizations providing medicine to remote areas, is to make sure that the medicine purchased and shipped actually arrives at the designated location. The application we just delivered includes functionality that validates that the medicine, in the appropriate quantities, arrives at 8 specific locations along the shipping route and is confirmed with digital signatures from valid signers.

The distance, environmental challenges and lack of infrastructure often mean that mobile software solutions are the best option for tracking supplies around the world. MobileDataforce is working on many such solutions today.

Interviews with Kevin Benedict