The Future of Work and You

I have the unique opportunity to work alongside some very smart people where we conduct research, collect data, analyze and write about it.  Our focus tends to be on technology and its impact on people, businesses, societies and economies.

As a result of many discussions with technology and industry leaders, it is my firm belief that it has never been more important to engage in a lifelong pursuit of education and skills development. Education is not something you complete, rather it is a lifelong activity - a lifestyle.  Technology innovations, fast changing business models, transforming economies and evolving markets mean it is highly likely you will have multiple careers, with different companies and in different industries during your working life.  In order to enter and remain in the economic winners' column you will need to constantly prepare and train to compete for new career and emerging business opportunities.

I understand that many people don't like change, and many more would rather not invest in continual education.  Change is often uncomfortable, stressful and distracts from more pleasant pursuits.  I share many of those feelings, but those feelings don't change reality.  The blustery winds of change are  in the air, and they forewarn of global economic transformation and turmoil.  Transformations that can open up many doors to opportunities for those prepared, but pummel those that are not.  There will always be winners and losers in a competition, and the global economy is most definitely a competition.  In a global economy with finite resources and jobs, the winners will be those prepared and with the best playbook to compete at the highest level.

Today entire industries are emerging, while others are disappearing.  Everything is in motion.  Workers must recognize this as the new norm, not an exception.  Jobs, markets, companies and careers are temporary.  Competition for jobs is not a local competition, but a global competition.  Factories, service companies, retail stores, call centers and businesses of all kinds are competing for business against companies in the Philippines, Malaysia, China, India and in many other regions.  Your skills, work ethics and education, and those of your peers, are constantly being considered and compared with other competitors in the global work force.

It is important to think globally today.  Jobs, careers, opportunities and competition are global.  This is great news for those educated, trained and mobile, but a real challenge for those that are not.  In a relatively free and capitalistic global economy you are able to compete for business and jobs globally. Your skills can now be marketed, sold and utilized in a far bigger market.  Your opportunities to make money are greatly expanded. There are far more employment and business opportunities to consider, but the numbers of competitors are also greater.  This is welcome news if you are prepared to compete, but discouraging if you are not.

College graduates must recognize this new reality and plan accordingly. The financial plans and career strategies of your parents are no longer applicable.  Careers and incomes will likely be far more volatile thus requiring one to save more and spend less.  Workers need to constantly monitor industry trends and job markets and be prepared to move and retrain to remain competitive.

In the past your employer managed your career, in the new reality you must "own" the management and development of your career.  You must hone your skills, share your knowledge, and build your personal and career networks.  Never before in history has the ability to write and communicate been more important.  In a digital age, your reputation and presence will be framed by your ability to effectively represent your knowledge, skills and character using digital ink.

Many have scoffed at social networking as a waste of time, or even worse a narcissistic pursuit, but your ability to both discover, and compete for emerging employment and business opportunities in the future may be directly determined by your skills, proficiencies and investments in these areas.


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Kevin Benedict
Writer, Speaker, Senior Analyst
Digital Transformation, EBA, Center for the Future of Work Cognizant
View my profile on LinkedIn
Learn about mobile strategies at MobileEnterpriseStrategies.com
Follow me on Twitter @krbenedict
Subscribe to Kevin'sYouTube Channel
Join the Linkedin Group Strategic Enterprise Mobility
Join the Google+ Community Mobile Enterprise Strategies
***Full Disclosure: These are my personal opinions. No company is silly enough to claim them. I am a mobility and digital transformation analyst, consultant and writer. I work with and have worked with many of the companies mentioned in my articles.

Kevin Benedict Interviews Corning Inc.'s Digital Transformation Expert Grace Alcivar

When most of us think about digital transformation, it is in the context of how mobile devices, mobile apps, big data, Code Halos, the Internet and the IoT (Internet of Things) are impacting businesses, markets, industries and economies.  Seldom do we think about the communication infrastructure that also needs to be transformed in order to support all of these changes and innovations.  In this interview, Corning Inc.'s digital transformation expert Grace Alcivar, discusses specific technology transformations and upgrades required to support these changes, and shares the details of a digital transformation project at Texas A&M's football stadium.  Enjoy!

Video Link: http://youtu.be/DoMasHpEBiY?list=UUGizQCw2Zbs3eTLwp7icoqw


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Kevin Benedict
Writer, Speaker, Senior Analyst
Digital Transformation, EBA, Center for the Future of Work Cognizant
View my profile on LinkedIn
Learn about mobile strategies at MobileEnterpriseStrategies.com
Follow me on Twitter @krbenedict
Subscribe to Kevin'sYouTube Channel
Join the Linkedin Group Strategic Enterprise Mobility
Join the Google+ Community Mobile Enterprise Strategies
***Full Disclosure: These are my personal opinions. No company is silly enough to claim them. I am a mobility and digital transformation analyst, consultant and writer. I work with and have worked with many of the companies mentioned in my articles.

Misusing Mobile Apps in the Enterprise

Thinking-Time
As the definition of productive work-time evolves from physically being on a production line or in an office, to anywhere and anytime you are contributing to the goals of your employer, there also needs to be an evolution into new ways of valuing and managing time.

I recently watched, with great interest, a passenger sitting next to me on a plane answering dozens of emails in the course of a few minutes. At the rate of the responses flying off of the laptop next to me, I suspected the emails were not on topics like complex legal briefs, new government policies, innovative business plans or scientific experiments.  I genuinely felt sorry for this person.  It seemed a shame to me, a waste of brainpower to have some very capable communicator (typist at least) answering mass volumes of simple emails when there are great-unsolved issues begging for mental energy and committed time like great public works, innovations, inventions, health and scientific breakthroughs.  These accomplishments require thinking-time, not mindless busy work.

If the passenger’s massive digital stack of messages were the accumulation of days worth of communications and then efficiently dispatched during travel thus freeing up quality thinking-time, then I am a fan of the process I witnessed.  However, if that digital stack represented a typical day, then something is wrong.  We are wasting thinking-time, and that is a travesty.

The human brain has a great capacity to love, inspire, invent, improve, design and solve.  Why would we insert this amazing organ into a mindless process?  We can develop code for that.

Today, mobile devices and apps are NOT being used effectively.  We are using them to reduce and restrict thinking time - thinking that could be dedicated to solving problems, improving humanity, developing relationships and advancing the good.  An effective and efficient use of mobile devices and apps would be to use them to expand thinking-time, by reducing outside interferences and mindless busy work.

Just about anything of substance and value requires thinking-time.  Are companies valuing thinking-time as they should, or are they reducing thinking-time by packing more mindless busy work, data collection and reporting into a day via mobile apps?  I think it is time for each of us to be a bit more critical of the way technologies are being applied.  Are we thinking too small, or not at all?



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Kevin Benedict
Writer, Speaker, Senior Analyst
Digital Transformation, EBA, Center for the Future of Work Cognizant
View my profile on LinkedIn
Learn about mobile strategies at MobileEnterpriseStrategies.com
Follow me on Twitter @krbenedict
Subscribe to Kevin'sYouTube Channel
Join the Linkedin Group Strategic Enterprise Mobility
Join the Google+ Community Mobile Enterprise Strategies
***Full Disclosure: These are my personal opinions. No company is silly enough to claim them. I am a mobility and digital transformation analyst, consultant and writer. I work with and have worked with many of the companies mentioned in my articles.

An Interview with World Traveler and BI Expert Mico Yuk

I was thrilled to catch business intelligence expert Mico Yuk at her home office in Atlanta, GA., as she travels so frequently.  She is the founder of BI Dashboard Formula.  In this interview we discuss the state of business intelligence and the impact of real-time and SMAC (social, mobile, analytics and cloud) on BI.  Enjoy!

Video Link: http://youtu.be/Fa_jX4-zMSo?list=UUGizQCw2Zbs3eTLwp7icoqw

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Kevin Benedict
Writer, Speaker, Senior Analyst
Digital Transformation, EBA, Center for the Future of Work Cognizant
View my profile on LinkedIn
Learn about mobile strategies at MobileEnterpriseStrategies.com
Follow me on Twitter @krbenedict
Subscribe to Kevin'sYouTube Channel
Join the Linkedin Group Strategic Enterprise Mobility
Join the Google+ Community Mobile Enterprise Strategies
***Full Disclosure: These are my personal opinions. No company is silly enough to claim them. I am a mobility and digital transformation analyst, consultant and writer. I work with and have worked with many of the companies mentioned in my articles.

Robotics and Business Process Services - The Interview

Last week I learned much and will share some of it here today.  Although I have worked with Cognizant for over 2 years, I have not had many opportunities to actually meet large numbers of my colleagues.  I have been traveling the world speaking at conferences, teaching and writing.  That was solved last week, however, in Orlando where I was able to meet many colleagues that I had previously only communicated with over conference calls and video chats.

One of those colleagues from the Center for the Future of Work at Cognizant, Rob Brown, is an expert in business process services.  He shared with me the advances robotics are making in the area of business processes.  Not the kind of metal, walking and talking robots we see in movies, but robots that assist humans in their jobs every day.  In this interview Rob Brown explains it.  Enjoy!

Video Link: http://youtu.be/18Iy0eOe_pQ?list=UUGizQCw2Zbs3eTLwp7icoqw




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Kevin Benedict
Writer, Speaker, Senior Analyst
Digital Transformation, EBA, Center for the Future of Work Cognizant
View my profile on LinkedIn
Learn about mobile strategies at MobileEnterpriseStrategies.com
Follow me on Twitter @krbenedict
Subscribe to Kevin'sYouTube Channel
Join the Linkedin Group Strategic Enterprise Mobility
Join the Google+ Community Mobile Enterprise Strategies
***Full Disclosure: These are my personal opinions. No company is silly enough to claim them. I am a mobility and digital transformation analyst, consultant and writer. I work with and have worked with many of the companies mentioned in my articles.

Interviews with Kevin Benedict