PDAs and Handhelds Used for Medical Research Projects in Peru

In this article the use of handheld PDAs on a medical research project in Peru is detailed. The handhedl PDAs provided the following benefits:

• reduced delays
• reduced errors
• reduced workload
• reduced the time it took to process medical data by 15 days
• prevented lost data
• patients could be monitored in a more timely manner

Here are the details of the study and the use of the handheld PDAs as was detailed in this article in the article at ITExaminer.com Patients with drug resistant tuberculosis undergo a two year regime of powerful antibiotics, including injections six days a week during the first six months, with monthly testing. The test results dictate the course of treatment. The half-month delay in getting information from the outback to the city medical facility disrupted the treatment plan.

Here is a description, as described in this article in the Hindu News, of the patient record process before the use of handheld PDAs -

Under the old patient tracking system, a team of four healthcare workers would visit more than 100 health care centers and labs twice a week to record patient test results on paper sheets. A couple of times a week, they returned to their main office to transcribe those results onto two sets of forms per patient — one for the doctors and one for the health care administrators.

From start to finish, that process took an average of more than three weeks per patient. In some extreme cases, results were temporarily misplaced and could take up to three months to be recorded. There was also greater potential for error because information was copied by hand so many times.

Collecting of data in the field and synchronizing the data to a centralized database application for immediate storage and analysis reduces the need to manually retype all of the information and eliminates time delays that may cause treatment problems. Re-typing data from paper forms introduces more errors in the data and increases the workload for clinicians, so avoiding those issues by using handheld pdas for data collection and synchronization was found to have many benefits.

Additional news articles on the use of handheld PDAs in remote locations in healthcare can be found here.

The Power of Digital Cameras on PDAs, Handhelds and Smartphones

In this morning's newspaper there was an article called, "With New Smartphones, Doctors Reinvent the House call." The article relates how a Doctor can use a smartphone, PDA or other handheld computers to quickly view x-rays and give advice remotely. Other applications mentioned were for perusing pharmaceutical libraries and for showing educating patients with anatomical drawings. Although each of these applications are useful, I believe the real power comes from the ability to remotely collaborate with other team members that can all look at the sames information, in high definition and exchange real time data and thoughts. It is amazing what can be accomplished with these new mobile devices.

Digital Cameras in handhelds, PDAs and smartphones are becoming very powerful tools. Today, Sony Ericcsson announced they have included a 12 mega pixel camera in one of their new smartphones called the Idou. In the context of the healthcare field you can image how useful 12 mega pixel photos can be to healthcare professionals where clarity of x-rays, ultra-sounds and other images are critical.

There are many other uses for powerful cameras, crystal clear images and high speed data connections. In the context of the military or field engineers, they ability to see clear satellite images of objects on the ground is very important.

Several years ago I worked on a mobile project for the state of Washington in the USA. They were doing erosion surveys around rivers and creeks. They could do in-depth studies on river erosion from satellite images, but in designated areas they wanted to look at particular events on the ground. Rugged handheld computers with excellent screens and clear photos allowed them to quickly identify objects and geological events on the ground that required a closer look. The GPS coordinates led them to the exact location and then clear photos helped them survey specific areas.

The ability to move data, in real time, from office computers and database applications to mobile devices is a complex task. The ability to quickly develop custom mobile applications that provide you with both data collection capabilities and the synchronization of data from the office takes special technology developed by companies such as MobileDataforce and others.

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Ericsson Turns to Navigation for Mobile Handheld PDAs and Smartphones

In an article in today's Wall Street Journal called Ericsson Turns to Navigation it is reported that Ericsson is looking at navigation applications with voice commands as an revenue stream for their carrier partners. Everyone is getting into the act because the bigger screens on smartphones and mobile handheld PDAs like some lines from Ericsson, Blackberrys and iPhones make it easier to see maps and read directions while on the move.

Navigation applications and data for consumers will be quickly followed by applications designed for businesses. Navigation and voice directions can be integrated into delivery, work order and inspection applications on mobile handheld PDAs.

Google has already created consumer oriented applications for iPhones that let friends know where friends are on a map. It won't be long until businesses can also see the location of their employees, job sites and company vehicles via PDAs, handhelds and Smartphones. Google makes this application free. I believe applications like this will quickly become available as widgets or gadgets that any software developer can quickly add to their mobile application.

It is a fun and exciting time in the mobile handheld PDA technology world.

Sky Technologies have announced the launch of SkyMobile Smart Client for SAP® on Nokia Smart Phones and PDAs

Sky Technologies out of Australia seems to be spending some big money to make a push into the SAP mobile application market. In the past week I have read about their expansion to the USA with the opening of a Seattle, WA office, and the release of a new framework for mobile SAP integration. On top of all that, they state they will support the following operating systems, Windows Mobile, Blackberry platforms, iPhone and Android smart clients in 2009.


Sky Technologies has announced the released of its SkyMobile Smart Client for the Symbian OS (Series 60 3rd Edition FP1+). “This enables SAP® users to effectively deploy mobile solutions such as proof of delivery, field service and business work flow solutions onto a wide range of Symbian based handsets. This is primarily targeted at the Nokia smart phone market and is designed to be pre-cursor to the new Symbian open platform."

If Sky Technologies' information is accurate it represents tens of millions of dollars worth of investment in supporting multiple mobile device platforms and operating systems in a tough economic climate. It will be interesting to see if this shotgun approach to developing mobile software and throwing large amounts of money at growing a mobile software company in a rough market will pay off, or suffer the same results as Appforge and Dexterra.

Comparing Netbooks, Mini-Notebooks, PDAs and Handhelds in Field Services

I am a big fan of Netbooks and Mini-Notebooks. These are lightweight portable computers generally with 7-inch to 11-inch screen sizes optimized for internet connectivity. They often have exceptional battery life and can be used as a truly convergent device. Often they are optimized to run the complete Microsoft Office Suite. This article discusses them in more details.

The term Netbook refers to the fact that they are optimized to work on the internet. They are mobile internet devices that also have the power to run your standard office software applications. Doesn't most mobile handheld devices and PDAs that run Windows Mobile already provide these functions? Yes, but the 7"-11" screen is a vast improvement, especially for people needing to do real work, process and read large amounts of data and read diagrams, maps and drawings.

The Netbook, as a mobile internet device, should be set-up to access online documents, manuals and work order applications through simple internet logins. These devices can be generic enough to be shared by a complete workforce. In the morning the user can simply check out a Netbook, login and have access to all the information they need in the field.

Let's take the example of a service technician in the field. A small mobile phone is just not a good option for comprehensive work order management. It will quickly kill the eyes of the user. You need a bigger screen to work with any kind of data intensive work orders or parts catalogs. At the same time, you do not want the bulk and weight of a full size laptop. A small Netbook with a 7 inch screen can fit in the pocket or in a padded pouch easily. The screen size is big enough to show a lot of information and data fields without constant scrolling.

In situations where internet connections will be intermittent you may want to consider a work order management system that can function equally well connected or disconnected and use database synchronization in the background. Vendors like MobileDataforce specialize in these areas.

SAP, Landis+Gyr, Electrical Utilities and Mobile Handheld PDAs

SAP, the world's leading provider of business software, announced yesterday a new partnership with Landis+Gyr, a leading provider of integrated energy management solutions. This partnership includes a software development agreement for the integration of Landis+Gyr's advanced metering infrastructure with the SAP® for Utilities solution portfolio using enterprise services.

You are seeing SAP recognize that there are many specialized business processes that are needed beyond their core ERP solutions, and outside the four walls of the office in mobile environments. SAP has been seeking partnerships that address the industry specific business process needs of companies with mobile workforces.

So far, SAP has seemed willing to give up the mobile applications market for PDAs, handhelds and rugged mobile computers to third parties, and restrict themselves to developing APIs and enterprise service integration repositories for specialized third party mobile application companies like MobileDataforce and others.

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SAP Business Suite 7.0, iPhones, Blackberrys and Mobile Handheld Applications

Today SAP announced the release of Business Suite 7. Reuters reports the following mobile application news concerning SAP's Business Suite 7.0:

Unlike previous SAP products, all programs in the suite will have a common interface, making them easier to use and less cumbersome for IT staff to implement, the sources said.
It is designed to easily work on mobile devices such as the BlackBerry and iPhone, they said.
SAP already offers mobile features in a few packages, such as programs that companies use to manage sales, but has yet to offer those functions across its full line of applications.

SAP's answer to supporting mobile applications is to develop a common interface, web based, and let mobile devices access it via the web. This may work for mobile workers with 100% access to the Internet, but what about mobile workers that travel to remote locations or anywhere with intermittent connections? I have not seen SAP address this issue with an online/offline version of their applications. They seem content to leave the offline/online enablement task to third party mobile application companies like MobileDataforce.

Mobile Handheld PDAs and Mobile Software Application Resources

If you are interested in information related to mobile computing, mobile handheld PDAs and mobile software strategies for your business, you may find this Knol (Google's name for a unity of knowledge) called Mobile Software & Handheld PDA Business Strategies valuable. It contains many useful articles on mobile computing, selecting the best mobile handhelds and advice on developing mobile software applications. Here is the table of contents for your reference:

The ROI in Mobile Applications
What ROI Can I Expect?
10 Steps to Implementing a Successful Enterprise Mobile Solution
Mobilizing and Automating Business Processses During a Down Economy
Mobilized Work Orders
Designing a Mobile Solution to Automate Business Processes
Learning from Mobile Solution Deployments
The Evolution of a Mobile Solution
Buying vs. Building Mobile Applications
Supporting a Customized Mobile Software Application

Mobile Software, PDAs, Rugged Handhelds and SAP

SAP is one of the largest software company in the world, and yet, SAP cannot easily process a simple work order or field service ticket. Think about it! Millions of people use SAP and it has difficulty processing an invoice from a plumber that fixed your office toilet. Let's explore this more.

The poor plumber completes his work, pulls out his rugged handheld PDA and fills out the electronic work order. Once it is completed he has the customer sign the screen and prints an invoice on his mobile printer. The customer (SAP user) takes the invoice and gives it to the Accounts Payable department. The Accounts Payable department looks to see what purchase order the invoice is associated with and finds none. There is now an invoice dispute.

I see this challenge with companies receiving invoices from law firms and in the Oil industry (Upstream). Both industries submit many invoices to firms using SAP and these invoices are rarely associated with a PO. What's the answer? I invite your thoughts.

Even though the world of mobile applications and rugged handheld computers may permit faster invoicing for services, there still needs to be business process improve on the customer side in order for efficiencies to be realized.

New Trimble Nomad 800 Handheld PDA

Timble announced today the release of three new models of their rugged handheld PDA called the Nomad™ 800X Series. It is designed for use in the rain, snow and mud. It would be nice if all of us worked in comfortable, safe and warm environments, but that just doesn't happen in the real world. Construction projects, law enforcement, inspections, engineering and maintenance and many service industries spend nearly all of their time in the wilds.

These rugged handhelds are larger than a consumer grade handheld PDA or smartphone, but are the perfect size for an industrial use where the ruggedized protection is required.