Thursday, March 31, 2022

The Past, Present and Future of the Digital Workplace with Expert Ashok Krish

Our guest in this episode is digital workplace expert Ashok Krish, Global Head of the Digital Workplace at TCS.  He shares his pandemic experiences and those of other large companies.  We learn what best practices look like today, and where they are heading in the future.


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Kevin Benedict
Partner | Futurist at TCS
View my profile on LinkedIn
Follow me on Twitter @krbenedict
Join the Linkedin Group Digital Intelligence

***Full Disclosure: These are my personal opinions. No company is silly enough to claim them. I work with and have worked with many of the companies mentioned in my articles.

Tuesday, March 29, 2022

The Future of Alternate Realities

Do you live in an alternate reality?  That's a hard question to answer, because often people that do - don't know it.  This is, however, a question worth asking.  There are growing numbers of sophisticated social engineering campaigns that are being directed at our brains by all kinds of different organizations.  These aren't your grandparents' marketing campaigns, these are highly targeted to influence your way of thinking about reality.

In addition to social engineering campaigns, there are now technologies being developed for the next generation of the internet, web 3.0, that can deliver intense and immersive 3D experiences that will potentially offer up a wide range of different realities for us to consume - some nefarious and some innocent.  We must all educate ourselves on these and be aware.  The more senses that are exposed to nefarious influencers, the more power they have to alter our reality and belief systems.

Monday, March 28, 2022

The Power of Experience with Expert Bruce Temkin

In this episode, I have the joy of talking to the brilliant experience management expert, Bruce Temkin.  He is the Head of Qualtric's XM institute, and shares his latest thoughts on how experience management is evolving.  We also take a deep dive into the impact of the pandemic on remote workforces, explore the six universal laws of experience management, and the future of remote work.  


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Kevin Benedict
Partner | Futurist at TCS
View my profile on LinkedIn
Follow me on Twitter @krbenedict
Join the Linkedin Group Digital Intelligence

***Full Disclosure: These are my personal opinions. No company is silly enough to claim them. I work with and have worked with many of the companies mentioned in my articles.

Monday, March 21, 2022

Bombing Your Own Business and Values Statements

Most businesses of significance today publish a values statement.  The French department store Leroy Merlin, as one would expect from a company with 22,000 employees, published their latest on January 15, 2020.  Their value statement follows, "We share six values ​​that we embody on a daily basis: trust, respect, autonomy, commitment, proximity and audacity.  More than words...they define who we are."

Leroy Merlin After Missile Attack
I would suggest that actions, rather than words are what truly defines an organization.  I read on Forbes.com today that Leroy Merlin "became the first company in the world to finance the bombing of its own stores [in Ukraine]." How?  They had refused to stop operating in Russia even when their competitors withdrew in protest against the invasion of the Ukraine.  It seems Leroy Merlin see the war and international sanctions as a growth and money making opportunity for themselves in Russia. Their strategy now helps fund Russia's unconscionable war against the Ukraine. Hoping not to lose any money making opportunities, Leroy Merlin also continues to operate in the Ukraine.  They've got both sides covered. 

Thursday, March 17, 2022

Food Equity, the Pandemic, and the Future of Public Health with expert Smriti Kirubanandan

My guest in this episode is Smriti Kirubanandan, a multi-talented computer scientist, robotics and public health expert, and a Certified Raw Vegan Chef and Nutritionist.  We take a deep dive into public health issues, the impact of disinformation, and the role of food equity.



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Kevin Benedict
Partner | Futurist at TCS
View my profile on LinkedIn
Follow me on Twitter @krbenedict
Join the Linkedin Group Digital Intelligence

***Full Disclosure: These are my personal opinions. No company is silly enough to claim them. I work with and have worked with many of the companies mentioned in my articles.

Tuesday, March 15, 2022

Business Isn't Always about Business

We live and die in a transparent and networked world.  A world that is one invasion and/or viral video away from completely changing the market and business climate for a company.  In 2020 I wrote an article titled, Swarming and the Need for a Chief Values Officer, where I stated,  "The key to winning in a network of swarming consumers is to strategically be swarmed for good reasons.  It’s about being recognized for the societal good your organization is doing as demonstrated by purpose-driven advocacy and practiced values."  Today, under the dark clouds of war and senseless violence, it is all the more important to be recognized for your "practiced values."

In just the first two weeks of Russia's unconscionable invasion and continuing attack on Ukraine, over 300 large multinational companies announced they were restricting business and pulling out of Russia.  The companies that are still doing business with Russia will increasingly be shamed by their customers, employees, shareholders and history. 

Friday, March 11, 2022

Will Force Win Wills?

Technology is giving life the potential to flourish like never before - or to self-destruct. ~ Future of Life Institute 
As Russian military forces invaded the Ukraine in an unconscionable act of violence and devastation, their armies of social media operators joined in and were deployed to the internet to digitally influence the opinions and will of the world watching in horror.  The goal of these operators was to influence their own people to support their aggressions through disinformation, while demoralizing their adversaries, and confusing a worldwide audience with disinformation to prevent them from acting or interfering.

Kyle Chayka recently wrote in the New Yorker, “the invasion of Ukraine is by no means the first conflict to play out over social media, but it is perhaps the first war to be mediated primarily by content creators and live-streamers rather than by traditional news organizations.”  Because social media operators are now the major source of news for many if not most, this has become a hugely important and strategic digital battlefield.   

Monday, March 07, 2022

Tectonic Shifts Leading Us to Tomorrow with Futurist David Espindola

Our guest today, futurist and strategy expert David Espindola, wrote a provocative article a few weeks ago with the title, "Tectonic Shifts, Ten Transformations that Will Profoundly Impact Humanity." In this interview, we ask him to defend both his views on the future and his recommended paths to get there.

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Kevin Benedict
Partner | Futurist at TCS
View my profile on LinkedIn
Follow me on Twitter @krbenedict
Join the Linkedin Group Digital Intelligence

***Full Disclosure: These are my personal opinions. No company is silly enough to claim them. I work with and have worked with many of the companies mentioned in my articles.

Tuesday, March 01, 2022

Wordle, French Toast and Hyper-Connected Ecosystems with Expert Dev Mukherjee

In this episode, ecosystem strategies expert Dev Mukherjee shares his insights and knowledge about hyperconnected ecosystems, leadership strategies, garage door openers, french toast and Wordle. 


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Kevin Benedict
Partner | Futurist at TCS
View my profile on LinkedIn
Follow me on Twitter @krbenedict
Join the Linkedin Group Digital Intelligence

***Full Disclosure: These are my personal opinions. No company is silly enough to claim them. I work with and have worked with many of the companies mentioned in my articles.

Abundant Public Data Impacts Modern Warfare

My last article was about leadership decision-making processes - where the trifecta of achieving better understanding, making better decisions, and taking better actions leads to better outcomes.  The first part, "achieving better understandings," is evolving at a speed we have never before witnessed as a result of sensors, satellites, smartphones, GPS, social media platforms, AI, big data, analytics and more.  We will spotlight some of these that made the news this week in the tragic events in the Ukraine.

Russia's unconscionable invasion of Ukraine demonstrated in real-time how the widespread use of commercial satellite imagery and sensors and the reporting of massive volumes of public data can impact world events. As an example, Google Maps is likely to have shown the Russian invasion before it became public.  The Observer published this description of the event, "Google Maps’ live traffic data was believed to have indicated Russia’s invasion of Ukraine before the news broke. On Thursday, Jeffrey Lewis, a professor at the Middlebury Institute of International Studies, noticed an unusual “traffic jam” at 3:15 a.m.—way too early for rush hour—in Russia’s Belgorod city, near the Ukraine border."