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| PSION's Durable Enterprise PDA EP10 |
• Location
• Short/long description
• Priority and status
• Field generated work requests
Data Capture
• Time/attendance
• Parts and material used
• Failure codes
Plans and Histories
• Job plans
• Safety plans
• Equipment work order history
Advanced Functions
• E-validation and E-signature
• GPS, GIS enabled
• Assignment Manager
An area of particular interest to me was the workflow description in Syclo's press release, "...your technicians are guided through intuitive, action-driven workflow to ensure they capture all relevant information - including work performed, failure codes, parts used, and more." The ability to guide your workforce through specific tasks, in remote locations, using mobile apps is becoming increasingly important, especially in utilities where they are losing many of their most experienced workers due to retirement.
Enterprise asset management is one of those areas that many solutions come together. A mobile EAM system can include:
- Work orders (field service management)
- Time and attendance (HR and payroll)
- Parts and material used (inventory levels, suppliers, re-order, etc.)
- Safety plans (worker safety and compliance)
- GIS/GPS tracking
- etc.
Most mission critical mobility solutions, that offer competitive advantages, are not just one mobile app connected to one backend system. It is a mobile app connected to many backend systems in unique combinations.
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Kevin Benedict, Independent Mobile Industry Analyst, Consultant and SAP Mentor Volunteer
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Full Disclosure: I am an independent mobility analyst, consultant and blogger. I work with and have worked with many of the companies mentioned in my articles.
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