Mobile Expert Interviews: Microsoft's Rob Tiffany

I met up with and interviewed Microsoft's Rob Tiffany in Barcelona a couple of weeks ago at the Mobile World Congress 2014.  The problem, however, is I ran out of hard drive space on my iPhone and only captured half of the interview so today we are back for the rest via a recorded Google+ Hangout OnAir. In this interview we discuss Microsoft's current enterprise mobility solution offerings and what the future is likely to bring.  Enjoy!

Video Link: http://www.youtube.com/watch?v=vLRJWJeJ7JY&list=UUGizQCw2Zbs3eTLwp7icoqw&feature=share



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Kevin Benedict
Senior Analyst, Digital Transformation Cognizant
View my profile on LinkedIn
Learn about mobile strategies at MobileEnterpriseStrategies.com
Follow me on Twitter @krbenedict
Join the Linkedin Group Strategic Enterprise Mobility

***Full Disclosure: These are my personal opinions. No company is silly enough to claim them. I am a mobility and digital transformation analyst, consultant and writer. I work with and have worked with many of the companies mentioned in my articles.

Mobile Expert Interview: Catavolt's CEO George Mashini

I had the privilege today of interviewing Catavolt's CEO George Mashini.  In this interview he shares his insights and opinions on enterprise mobility, cloud based services, trends and strategies. Enjoy!

Video Link: http://www.youtube.com/watch?v=rG_G6WO9H24&list=UUGizQCw2Zbs3eTLwp7icoqw&feature=share


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Kevin Benedict
Senior Analyst, Digital Transformation Cognizant
View my profile on LinkedIn
Learn about mobile strategies at MobileEnterpriseStrategies.com
Follow me on Twitter @krbenedict
Join the Linkedin Group Strategic Enterprise Mobility

***Full Disclosure: These are my personal opinions. No company is silly enough to claim them. I am a mobility and digital transformation analyst, consultant and writer. I work with and have worked with many of the companies mentioned in my articles.

Mobile Expert Interviews: Mi-Co CEO/Co-Founder Dr. Greg Clary

I spend most of my time these days researching, writing and teaching about digital transformations in businesses that include topics on Code Halos, social, mobile, analytics and cloud.  I can't think of a clearer case of digital transformation than converting paper forms, used for mobile data capture, to mobile apps.  In this interview the Co-Founder of Mi-Co, www.mi-corporation.com, Dr. Greg Clary explains the complexities and challenges, and ROIs that come from digital transforming these processes.  Enjoy!

Video Link: http://www.youtube.com/watch?v=CmFeSQAfW1I&feature=share&list=UUGizQCw2Zbs3eTLwp7icoqw

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Kevin Benedict
Senior Analyst, Digital Transformation Cognizant
View my profile on LinkedIn
Learn about mobile strategies at MobileEnterpriseStrategies.com
Follow me on Twitter @krbenedict
Join the Linkedin Group Strategic Enterprise Mobility

***Full Disclosure: These are my personal opinions. No company is silly enough to claim them. I am a mobility and digital transformation analyst, consultant and writer. I work with and have worked with many of the companies mentioned in my articles.

Enterprise Mobility, Digital Transformation and the Virtuous Cycle

Mobile World Congress 2014
Last week over 80,000 people interested to learn how mobile technologies can improve the lives of humans, societies and businesses attended the Mobile World Congress 2014 (MWC14). The great thing is that all of these interests can and are happening at the same time.  It was and is a truly virtuous cycle.

While in Barcelona I stayed at a hotel on Gutenberg street.  Gutenberg street was named for Johannes Gutenberg who introduced printing to Europe. His invention of mechanical movable type printing started the printing revolution which is widely regarded as the most important event of the modern period.  It played a key role in the development of the renaissance, reformation (Gutenberg Bibles), the Age of Enlightenment, and the scientific revolution and laid the material basis for the modern knowledge-based economy and the spread of learning to the masses (source Wikipedia).

There are a lot of similarities between mobile and Internet technologies and the Gutenberg Presses. They all enable information to cross borders, economic classes, religions, political divides and races. Today it is possible for the accumulated knowledge of the world to be accessible to all that have an Internet connection and a device able to connect.
Gutenberg Press

The mobile technologies I witnessed at MWC14 are a transformational gift to humanity.  No longer can despots rule through secrecy and the assumed disorder and ignorance of the masses.  Mobile devices connected to social networking platforms have not only freed and democratized information and education, but also news, activities and events.  Mobility is the death to censorship, secrecy and tyranny.  It cannot improve the world without a good plan and organization to back it up, but it can certainly make the information necessary easier to access.

Mobile technologies and social networking platforms enable spontaneous swarming effects which can quickly bring order out of disorder, and at the same time disorder out of order.  Events can change overnight with real-time information. It has forced governments and despots to recognize the practice of governing has changed forever and that information transparency reigns.

The power of information, real-time information, should not be underestimated.  The ability to organize quickly for good has never been easier.  The ability to directly engage with friends, family members and customers anywhere in the world has never been easier.  Unleashed information changes the game forever.

We in the mobile industry are accustomed to focusing on the economic benefits of mobile technology - the ROIs - but I would encourage everyone to slow down once in a while and focus also on the societal benefits and the truly inspirational contributions mobile technology is bringing to humanity.

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Kevin Benedict
Senior Analyst, Digital Transformation Cognizant
View my profile on LinkedIn
Learn about mobile strategies at MobileEnterpriseStrategies.com
Follow me on Twitter @krbenedict
Join the Linkedin Group Strategic Enterprise Mobility

***Full Disclosure: These are my personal opinions. No company is silly enough to claim them. I am a mobility and digital transformation analyst, consultant and writer. I work with and have worked with many of the companies mentioned in my articles.

The First Article on How to Truly Implement the Internet of Things

My colleague, mobility and IoT (Internet of Things) guru Peter Rogers has written one of the first articles I have ever read that explains how consulting companies and developers can truly design, implement and support the Internet of Things ecosystem.  Mark your calendars with this historic day.
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I was talking with friends today about the whole notion of wearable technology and soon stumbled upon the following important question, "What does a consultancy actually bring to the table in terms of wearable technologies?"

My opinion is that it is not about writing software for Google Glass, which seems to be the first thing anybody does at the mention of wearable technology. I mean firstly it is not (officially) on sale in Europe inside a retail outlet and secondly it does not actually have an official App Store.  I believe it is more about the hardware, the life cycle maintenance for wearable software and the supporting ecosystems. I also believe it is about the creative experiences that showcase the kinds of M2M scenarios that the film Terminator demonstrated. I aim to use the rest of this Blog to explain this argument clearly.

Firstly, it was interesting to see Samsung using Tizen as the operating system for their Gear 2 wearable devices. I have long mooted that it make little sense to have full operating systems on wearable devices and mobile handset vendors seem to want to keep their actual devices in the loop (the iCar and iWatch are both rumoured to work with an iPhone). If the iWatch ever appears then will it be running iOS 7.1? Even if it was running iOS 7.1 then I doubt you would build Apps using the same UI capabilities as for a standard phone or tablet. I would wager that the mobile device will continue to act as an arbitrator between the wearable device and the Internet (of Things) for some time to come and that the wearable devices will be running lightweight operating systems. In which case surely Ubuntu Mobile, Tizen and Firefox OS will make a play.

If that is indeed the case then the whole development cycle and life cycle maintenance of wearable device Apps is going to be a little bit different than before. It will be more constrained, but not in the earlier definition of the word, when wearable displays could only effectively display a pre-processed bitmap image. I would suggest that the Mobile Consumer Application Platform (MCAP) or Portable Native vendors who are geared up to supporting new operating systems quickly will be able to offer support for wearable devices faster than any other toolset vendor.

Proof of the pudding would appear to be Appcelerator's Titanium platform which already offers Tizen support. Whilst disappointingly Samsung say they will not commit to a Tizen powered mobile handset in 2014, at Mobile World Congress they most definitely did commit to Tizen powered wearable devices. Likewise, Marmalade supports the Tizen operating system, although this technology is predominantly (but not exclusively) used by game developers.

I would therefore conclude as my first point, that a consultancy wanting to get into the wearable technology space should first of all have a good knowledge of the MCAP / portable native platforms that are available to support both portability and the fast creation of applications for the wearable device market.

The second point I would make is that there is a definite need for ecosystems that support wearable devices. Such an ecosystem needs to support secure integration of remote devices, discoverability and messaging (to, from and between) disparate devices. I talk about SkyNet a lot at the moment as it is an actualisation of this concept and is available today. SkyNet is an open source Node.js based discovery, messaging and secure integration architecture for wearable devices. It can be hosted on a Mobile Back End as a Service (MBaaS) and acts to consolidate a vast amount of disparate technologies available in this space. As a solid example of this then in a few months you should be able to write JavaScript based Constrained RESTful servers that run on the SkyNet Node.js service tier and use them to discover and communicate with JavaScript based applications running as first class citizens on a Tizen OS powered Gear 2 device. That is one technology stack that covers the whole end to end architecture. It means that the solution architects can focus on security governance, as opposed to integrating disparate technologies, and worrying about what happens 3 months down the line (namely when a new version of the OS is released for the device). Likewise the creative experiences are empowered by a simple and powerful underlying framework.

SkyNet is not the only solution of course, but it is the best Blueprint I have seen so far and it is MIT licenced and available on GitHub today.

Here are two very cool 60 second videos of the Team SkyNet demonstrating their Internet of Things:

1. Bluetooth Low Energy integration. They appear to be messaging some custom built Pebble-type watch.
2. Voice control. They have a voice controlled remote lamp that can be called from a standard telephone.

http://www.youtube.com/watch?v=IBNoSB_bac4
http://www.youtube.com/watch?v=o2emg81H6pI

Each connected device has its own 36 character UUID and a secret token.  These device credentials are required for authenticating and communicating with SkyNet. They also have TLS certificates available on the network by the time you read this. SkyNet can be deployed as a Private Cloud (in your enterprise or even in your home on a Raspberry Pi).  SkyNet networks also have UUIDs and can forward messages to other SkyNet networks.  You can also encrypt your messages if needed for additional security.  SkyNet currently supports 3 protocols over TCP (HTTP(S), WS/S, and MQTT).  They will be adding CoAP (a UDP protocol) this quarter for real-time communication. MQTT and CoAP are optimised protocols for constrained devices.  They are also working on a SkyNet Gateway device that can run in your home or office to communicate with local devices such as Nests, Phillips Hues, Wemos, Insteons, etc. The Gateway (and indeed SkyNet) are all open source and designed to support any protocol or transport layer.

If the right level of security can be applied by using acceptable levels of encryption and the Node.js implementation can be moved to nice Mobile Back End as a Service then you have a secure, scalable and maintainable Internet of Things. We often hear about REST being used but wearable devices introduces us to both Bluetooth Low Energy and Constrained RESTful environments (CoRE). It was in fact the CoRE Working Group that did the major standardization work for CoAP. I am sure instead of mobile architecture diagrams with JSON and REST, you will soon be seeing Bluetooth Low Energy and Constrained REST appearing on wearable architecture diagrams.

I would therefore conclude as a second point, that a consultancy needs to have a good idea of appropriate ecosystems that can match their customer's requirements.

http://skynet.im
http://www.wired.com/wiredenterprise/2014/02/skynet/

The final point was inspired when I saw the SkyNet Team building a Pebble-Watch-Replica from scratch, a light bulb that could be controlled by voice and talking about voice controlled drones. I have to wager that hardware skills are going to be just as important as software skills - at least in the Innovation and Proof of Concept stage. The final piece of the puzzle for a consultancy then is to bring some level of hardware skills to the table.

In summary, in my view you should not be looking for a consultancy who can purely write Google Glass 'Apps'. Instead you should be looking for a consultancy who can offer you the following: tools for the life cycle management of software on wearable devices; solution architecture around supporting ecosystems for wearable device integration; and even the ability to design custom hardware for innovation projects.

*************************************************************
Kevin Benedict
Senior Analyst, Digital Transformation Cognizant
View my profile on LinkedIn
Learn about mobile strategies at MobileEnterpriseStrategies.com
Follow me on Twitter @krbenedict
Join the Linkedin Group Strategic Enterprise Mobility

***Full Disclosure: These are my personal opinions. No company is silly enough to claim them. I am a mobility and digital transformation analyst, consultant and writer. I work with and have worked with many of the companies mentioned in my articles.

Interviews with Kevin Benedict