Mobile Expert Video Series: Greg Donaldson

I had the honor of interviewing a brilliant entrepreneur and SAP mobility expert, Greg Donaldson yesterday in Sydney.  I love his thinking.  He doesn't need to conquer the world, he just wants to provide SAP users with great mobile apps, in the cloud, for a low cost.

Video Link: http://www.youtube.com/watch?v=mDC1WQrRFuE&feature=share&list=UUGizQCw2Zbs3eTLwp7icoqw


Kevin Benedict, Head Analyst for Social, Mobile, Analytics and Cloud (SMAC) Cognizant
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Learn about mobile strategies at MobileEnterpriseStrategies.com
Follow me on Twitter @krbenedict
Join the Linkedin Group Strategic Enterprise Mobility
***Full Disclosure: These are my personal opinions. No company is silly enough to claim them. I am a mobility and SMAC analyst, consultant and writer. I work with and have worked with many of the companies mentioned in my articles.

Kevin Benedict on Enterprise Collaboration and Business Transformation

I am in Australia this week speaking SMAC (social, mobile, analytics and cloud) and meeting with companies to discuss their strategies.  In this short video, filmed on the beautiful beach in Manly, Australia, I share on enterprise collaboration strategies.

Video Link: http://www.youtube.com/watch?v=fofJ4FhAbMc&feature=share&list=UUGizQCw2Zbs3eTLwp7icoqw



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Kevin Benedict, Head Analyst for Social, Mobile, Analytics and Cloud (SMAC) Cognizant
View Linkedin Profile
Learn about mobile strategies at MobileEnterpriseStrategies.com
Follow me on Twitter @krbenedict
Join the Linkedin Group Strategic Enterprise Mobility
***Full Disclosure: These are my personal opinions. No company is silly enough to claim them. I am a mobility and SMAC analyst, consultant and writer. I work with and have worked with many of the companies mentioned in my articles.

The Eight Rs of Enterprise Mobility, Opportunity Costs and Strategic Investments

It is true that enterprise mobility is about the eight Rs - getting the right information, to the right person, at the right time, in the right place, in the right amount, on the right device, in the right format so they can make right decisions, but there are even more benefits.  Enterprise mobility can also be about saving money that can be invested more profitably in other places.  Let me share a real-life scenario:

A large distributor of consumer package goods and fresh food, with many delivery trucks would often run out of inventory that customers along their routes would request when the drivers arrived.  These requests represented potential sales that could not be captured because the products were not available in the trucks.  The end result was sales were not being maximized.

What were some possible ways to solve this problem?
  1. The distributor could reroute the delivery trucks back to the warehouse to load more product, but that would delay deliveries to other customers, potentially reducing both service quality and sales while increasing costs (time, labor, fuel, maintenance).  
  2. The distributor could open more warehouses so inventory would be available closer to routes and customers.  The challenge would be increased costs.
  3. A process of delivering (with more trucks and drivers) unscheduled orders could be developed.  The problem, however, would be the additional expense to set-up and operate it.
  4. The distributor could ignore their customers' request for last-minute product sales, and open up an opportunity for competitors to capture this business.
How did enterprise mobility solutions help solve this challenge?  We helped the distributor by implementing real-time communications and inventory systems on their mobile devices, GPS tracking and real-time scheduling solutions that enabled a few roving trucks full of commonly needed inventory to meet-up with multiple delivery drivers and top-off their inventories (JIT, just-in-time) along their routes without delaying them from their scheduled deliveries.

The distributor improved customer service and sales with limited investment.  They also prevented their competition from making inroads.  They used a limited investment in technologies (enterprise mobility solutions) to get products to the right customers at the right time without spending all of their investment funds.  The mobile solutions enabled them to NOT have to make massive investments in more warehouses, trucks, labor and infrastructure so they could make smarter investments in other places.
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Kevin Benedict, Head Analyst for Social, Mobile, Analytics and Cloud (SMAC) Cognizant
View Linkedin Profile
Learn about mobile strategies at MobileEnterpriseStrategies.com
Follow me on Twitter @krbenedict
Join the Linkedin Group Strategic Enterprise Mobility
***Full Disclosure: These are my personal opinions. No company is silly enough to claim them. I am a mobility and SMAC analyst, consultant and writer. I work with and have worked with many of the companies mentioned in my articles.

Wearable Devices, Mobile Apps, Sensors and Clothing Companies

Nike FuelBand
As I was working this morning I become annoyed that my Nike FuelBand kept rubbing against my MacBook Pro keyboard while I was typing.  The Nike FuelBand is my first wearable (M2M or IoT) device.  It is a bluetooth enabled sensor inside a wristband.  The sensor has an accelerometer that records the level of activities you participate in during a 24 hour period.  When you press a button it syncs its recorded data with your iPhone.  The iPhone in turn uploads the FuelBand data into your Nike account in the cloud.

Once the data enters your mobile app on the iPhone and/or your account in the cloud, it analyzes it against past and future activities, recorded goals and other measurements.  On nearly every screen you are encouraged to be social, and to share your activity data with friends, family and the Nike social family.  There is also a whole lot of gamification going on.  You can escape and survive all kinds of dangers presented in a game on the Nike cloud site by keeping your activities up and meeting your goals.

One of the challenges, however, is the Nike FuelBand does not have a GPS tracking system (although your iPhone does), nor does it know you are engaged in certain activities like riding a bike, either on the road or a stationary one.  There is no method for manually entering activities that are not easily monitored by the Nike FuelBand.  I solved a few of those problems, after a little research, by integrating the Nike FuelBand app and account, with my Nike Running app (which uses my iPhone GPS capability).  I could then precisely track times, distances, paces and routes. Both the FuelBand and the Running app are integrated through my Nike cloud account so they can both access the same data and monitor my activities accurately.

I was, however, still faced with the problem of recording and tracking exercises and activities that are not accurately captured by the Nike FuelBand or the Nike Running app on my iPhone.  I eventually discovered a solution, however, by finding that I could integrate my Lose It! mobile app with my Nike cloud account as well.  Lose It! is a great app for manually tracking calories consumed and exercises completed.  Lose It! does not have its own hardware or sensors, but integrating it (a simple check box) with my Nike cloud based account enabled it to share data I manually entered, and for the Lose It! app to read and integrate sensor data from my Nike Running app and my Nike FuelBand (wearable sensor).

Let's review the components:
  • iPhone and GPS sensor
  • Nike FuelBand (bluetooth enabled accelerometer sensor in a wristband that communicates with your iPhone) to monitor activity levels
  • Nike Running iPhone app that uses the iPhone GPS to track distance, speed, pace, etc.
  • Nike cloud based account to aggregate, analyze, report on and archive the data
  • Lose It! iPhone app that enables you to manually enter foods/calories and exercises.  It can be integrated with your Nike cloud based account so exercises, activity levels and running data can be more accurate and shared.
I believe the wearable mobile device and exercise/activity apps market will mature and these disparate capabilities will soon converge into a single wearable device and a full functional app.  Today, however, us early adopters have the fun of discovering their limitations, reviewing each update, and finding work-a-rounds.

It is quite interesting to me, that a clothing/shoe company, Nike in this case, is so involved in high tech sensors, mobile hardware, cloud based solutions, social and gaming platforms and analytics.  It is the beginnings of the digitization of clothing.  I know Under Armor is also deeply involved in these digital transformations.

These clothing companies understand that their brands are increasingly going to be judged by the quality of their digital presence, rather than just the quality of their physical designs and materials.  It is a different world that we live in today.   One that we should all be pondering.



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Kevin Benedict, Head Analyst for Social, Mobile, Analytics and Cloud (SMAC) Cognizant
View Linkedin Profile
Learn about mobile strategies at MobileEnterpriseStrategies.com
Follow me on Twitter @krbenedict
Join the Linkedin Group Strategic Enterprise Mobility
***Full Disclosure: These are my personal opinions. No company is silly enough to claim them. I am a mobility and SMAC analyst, consultant and writer. I work with and have worked with many of the companies mentioned in my articles.

Personal SMAC Strategies in Action!!

I took inventory of my personal SMAC (social, mobile, analytics and cloud) environment this morning while sitting in a coffee shop next to the Boise river.  On Tuesday I recorded and published my first Google+ Hangout On Air.  I interviewed mobility expert Bob Egan using our MacBook Pro video cameras and Hangout On Air, YouTube streamed it live and then automatically posted the recorded version to my YouTube channel.  Wow!  Implementing SMAC strategies, even at the micro-level, is empowering!

Boise foothills
I am reading a book on military strategies now called Maneuver.  In this book it identifies "force projection" as one of the benefits of workforce mobility and maneuvering.  Force projection means the ability to extend one's influence over great distances.  This is often enabled through the strategic use of high tech assets.  I would add to that personal SMAC assets.

While sitting in my office in beautiful Boise, Idaho, I used a social platform, Google+, their social collaboration and web conferencing platform Hangout, plus its integration with YouTube (Hangout On Air) to stream live all around the globe.  The cost of all these capabilities - free!

That is cost effective "force projection" from Boise and Cape Cod.  Bob and I were able to share our experiences worldwide using cloud based tools.  These tools are all connected to Google Analytics, Blogger Analytics, YouTube Analytics, etc.  Google+, Hangout, YouTube and Blogger all have mobile apps.  Our work was all mobilized without any effort on our part.  These kinds of tools allow even the smallest businesses to expand and project their force/influence globally.

I am spending much of my time these days discussing mobile and SMAC strategies with business leaders.  If I, sitting in my little office in Boise, Idaho, can benefit from SMAC strategies, just think how large multinational companies can!



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Kevin Benedict, Head Analyst for Social, Mobile, Analytics and Cloud (SMAC) Cognizant
View Linkedin Profile
Learn about mobile strategies at MobileEnterpriseStrategies.com
Follow me on Twitter @krbenedict
Join the Linkedin Group Strategic Enterprise Mobility
***Full Disclosure: These are my personal opinions. No company is silly enough to claim them. I am a mobility and SMAC analyst, consultant and writer. I work with and have worked with many of the companies mentioned in my articles.

Interviews with Kevin Benedict