Kevin Benedict is a TCS futurist and lecturer focused on the signals and foresight that emerge as society, geopolitics, economies, science, technology, environment, and philosophy converge.
Juno SC Handhelds
The value of using a Windows Mobile OS is that many mobile software development tools like PointSync from MobileDataforce uses Windows Mobile. You can develop and customize nearly any kind of mobile software application you can image to run on this device.
"The Juno series handhelds are the ideal solution for GIS-enabled organizations that require high productivity from their mobile field workforce," said Peter Large, general manager of Trimble's Mapping and GIS Division.
An iPhones is My Mobile Phone and Handheld PDA
- GPS
- Easy application uploading and updating
- High speed Internet
- Great screen
- Many great operational features for ease of use
However, the iPhone has some problems or is missing some key features that are required by business users including:
- GPS fails to track fast enough to use while driving
- GPS fails to pinpoint the location of the user
- No TASK function - Apple has not included even a basic TASK function. Many of my colleagues use the standard Microsoft TASK function regularly, and Apple's exclusion of this simple but useful tool is strange
- No CUT and PASTE function - The exclusion of this feature is another strange choice by Apple - who wants to retype every note or phone number that needs to be moved around on the iPhone....what a pain. My only guess is that Apple wants to train us to email everything to a desktop or laptop for editing....very strange and inefficient
- The keyboard on the iPhone is clever, but Apple makes another very strange choice to limit the email keyboard to portrait view only. The Internet browser permits a landscaped keyboard which is very nice, but the keyboard in the email only allows portrait...this view of the keyboard is too small for fast and effective 2 fingered typing. Why would they limit the keyboard in the very application where fast typing is most required?
- The landscape view of an Internet browser is too small for viewing. It is nice that they try to show you a complete view of a full sized website, but it is too small for real use. You continue to find yourself enlarging the view and scrolling all around the website to view it. Not convenient or enjoyable.
I spent some time reviewing all of the applications available on iTunes for the iPhone in December 2008. There were many interesting applications, but there was an obvious lack of real business applications. I consider real business applications as running relational databases and synchronizing or communicating directly with recognized business software applications like SAP. Where are the applications that extend workflows from ERPs into the field?
The lack of real business applications again points to the challenging environment of mobile software. The market is so fragmented that mobile users will find it hard to find a mobile version of their exact ERP or Field Service application. This means companies will need to develop their own customized version, use an experienced mobile software development company or use a mobile software development tool kit from a company like MobileDataforce.
Why is it hard to find a mobile version of your office software? Software companies need to find markets where they can build one software application and then sell it many times to make a profit. In IT environments where customized database applications and customized workflows are the norm, mobile software companies are not able to pre-build mobile applications. They don't know how you want the application to function or what data you need in the field. This must be configured on a customized basis in most companies. Therefore, companies need to work with a mobile software company that can offer a cost effective, very flexible mobile software toolkit so you can take advantage of their tools, synchronizing technologies and application development environments to keep the development costs reasonable.
Mobile Applications for Handheld PDAs and Business Process Automation
Business process automation is even more necessary when workers are mobile and working away from management oversight. How, when and why should information be collected from the remote work site? How should you handle the need to purchase replacement parts for the equipment you are repairing 50 miles from the office? What paper work do you need to fill out? How do you hire temporary labor at a remote work site? What paper work needs filled out and what information needs sent back to the office so paychecks can be processed? The answers and processes for these kinds of issues are usually pre-determined and pre-configured in the ERP system, but not often on the mobile software that runs on your smartphone or handheld PDA.
When considering the use of mobile software applications, ask your SAP consultant or mobile software vendor how they can help mobile workers by extending business process automation to mobile handhelds and smartphones.
Enterpise Mobile Applications on Handheld PDAs and ERPs
Mobile workers are often disconnected from their company's ERP once they are on the road. Many have Blackberrys or other handheld PDAs or smartphones that allow for a quick ERP query, email or message, but they rarely extend the work flow to a mobile environment.
When a company pays tens of millions of dollars for an ERP like SAP or Oracle, and 40% of their work force is mobile - someone ought to be thinking about extending a work flow out to a mobile device. Blackberrys don't have the robust operating system that Window Mobile does so it may be more of a challenge for Blackberry users. However, companies like MobileDataforce specialize in creating mobile applications that extend your ERP's work flow into the mobile world.
FieldSync Automotive for Mobile Handheld PDAs Hits SEMA with a Storm
We are looking forward to 2009 with great anticipation!
Interviews with Kevin Benedict
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Futurist David Espindola’s new book has just been released, "Soulful: You in the Future of Artificial Intelligence." Alex Whittin...
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I had a great time participating in the filming and development of a 10 minute film on digital twins recently. Last week was its premier at...
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In this deep dive with Munich Re (Groups) cybersecurity expert Bob Parisi, we learn how the insurance and reinsurance industry develops poli...