SAP, the world's third largest software company, has defined and standardized many business processes. These business processes are used to ensure repeatable and quality business practices inside the four walls of the organization. The challenge - these business processes are often lost once a worker becomes mobile.
Mobile workers are often disconnected from their company's ERP once they are on the road. Many have Blackberrys or other handheld PDAs or smartphones that allow for a quick ERP query, email or message, but they rarely extend the work flow to a mobile environment.
When a company pays tens of millions of dollars for an ERP like SAP or Oracle, and 40% of their work force is mobile - someone ought to be thinking about extending a work flow out to a mobile device. Blackberrys don't have the robust operating system that Window Mobile does so it may be more of a challenge for Blackberry users. However, companies like MobileDataforce specialize in creating mobile applications that extend your ERP's work flow into the mobile world.
Kevin Benedict is a TCS futurist and lecturer focused on the signals and foresight that emerge as society, geopolitics, economies, science, technology, environment, and philosophy converge.
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